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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1474 Views

0 replies

2 likes

  • 1474 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144835 Views

83 replies

27 likes

  • 144835 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129615 Views

294 replies

22 likes

  • 129615 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10919 Views

1 replies

6 likes

  • 10919 Views
  • 1 replies
  • 6 likes

Spotify keeps crashing my computer! :(

It runs ok but after a while it crashes my computer (windows 7 64bit). Need to restart the pc using the restart button...:(((( It worked ok until it automatically reinstalled a fews days ago.

Casual Listener

It runs ok but after a while it crashes my computer (windows 7 64bit). Need to restart the pc using the restart button...:(((( It worked ok until it automatically reinstalled a fews days ago. &nb...

CopiedUserName

Casual Listener

8226 Views

12 replies

0 likes

Windows
  • 8226 Views
  • 12 replies
  • 0 likes

Client won't let me right cliick individual songs intermittently

Sometimes the client will refuse to let me right click an individual song from an album, even if its a song that it's let me do that before, which will make queue building and playlist creation frustrating. It lets me do it no problem if I click on t...

Roadie

Sometimes the client will refuse to let me right click an individual song from an album, even if its a song that it's let me do that before, which will make queue building and playlist creation frust...

WithstandLaser

Roadie

1112 Views

4 replies

0 likes

Windows
  • 1112 Views
  • 4 replies
  • 0 likes

Lbrary and Play List

I have bee adding my to my acount. I test sofware / hardware / website services and suppoty/ I was not happy with Google Music when they gave it to me and returned it I have a Windows 8 64bit laptop, a 2 (two) Windos 7 Ultimate 32bi PCt. a Windows 8 ...

Casual Listener

I have bee adding my to my acount.  I test sofware /  hardware / website services and suppoty/  I was not happy with Google Music when they gave it to me and returned it &n...

Joe

Community Legend

494 Views

1 replies

0 likes

Windows
  • 494 Views
  • 1 replies
  • 0 likes

Spotify crashes when anyone goes on my profile

Hi, for about a month or two now noone has been able to go on my spotify profile as it crashes whenever it's accessed (not even me). Profile: 112107761 Any ideas? Thanks in advance.

Casual Listener

Hi, for about a month or two now noone has been able to go on my spotify profile as it crashes whenever it's accessed (not even me).   Profile: 112107761   Any ideas? Thanks in...

Onj

Casual Listener

487 Views

2 replies

0 likes

Windows
  • 487 Views
  • 2 replies
  • 0 likes

Solved!! Pictures not showing/loading in Discover or for users

As you can see from the attached files, pictures are not showing/loading in my Spoify for users or on the Discover page. It does show for artists, and the albums covers also. I've tried logging in and out, disconnecting and reconnecting to Facebook, ...

Regular

As you can see from the attached files, pictures are not showing/loading in my Spoify for users or on the Discover page. It does show for artists, and the albums covers also.    I've tr...

scribeconcepts

Newbie

35116 Views

80 replies

3 likes

Windows
  • 35116 Views
  • 80 replies
  • 3 likes

Solved!! Latest release installation taking a long time.

Hello, I've just logged onto my Spotify to be told to restart Spotify to install latest version. I've done so and 20 minutes later its still installing. I have 30MG broadband so it shouldn't be taking this long. Anyone else had this problem?

Casual Listener

Hello, I've just logged onto my Spotify to be told to restart Spotify to install latest version. I've done so and 20 minutes later its still installing. I have 30MG broadband so it shouldn't be takin...

Dvdthedrgn

Newbie

6664 Views

4 replies

0 likes

Windows
  • 6664 Views
  • 4 replies
  • 0 likes

Can I delete all of my playlists?

I made a messy mistake with itunes and figure it will just be quicker to start over.... What's the quickest way to delete all of my playlists without mannuly deleting how ever many hundreds there are. thanks Beau

Casual Listener

I made a messy mistake with itunes and figure it will just be quicker to start over.... What's the quickest way to delete all of my playlists without mannuly deleting how ever many hundreds there are...

roeske83

Casual Listener

42090 Views

11 replies

1 likes

Windows
  • 42090 Views
  • 11 replies
  • 1 likes

Wrong Songs are being played

When i try to play Songs from the Album Urban (Various Artists – Urban) the Songs that are being played are the Wrong ones. For example My **bleep** from Micky Avalon is wrong and some others i tested as well. Could somebody from Spotify please look ...

Newbie

When i try to play Songs from the Album Urban (Various Artists – Urban) the Songs that are being played are the Wrong ones. For example My **bleep** from Micky Avalon is wrong and some others i tes...

504 Views

0 replies

0 likes

Linux
Mac
Windows
  • 504 Views
  • 0 replies
  • 0 likes

Top Lists not showing

I have tried: Tested all countries and the "for me"/ "everywhere" options Log out / in Turn off / on Reinstall Still not working. What to do next?

Casual Listener

I have tried: Tested all countries and the "for me"/ "everywhere" options Log out / in Turn off / on Reinstall   Still not working.   What to do next?

Peter__

Community Legend

3615 Views

7 replies

0 likes

Windows
  • 3615 Views
  • 7 replies
  • 0 likes

Crashing immediately/after pressing play (PC)

I've seen a number of posts similar to this problem, but they have been for Mac rather than PC. I'm running Spotify Unlimited on Windows 7 Starter 32-bit Service Pack 1 and at first the problem was that Spotify would immediately crash without even op...

Regular

I've seen a number of posts similar to this problem, but they have been for Mac rather than PC.   I'm running Spotify Unlimited on Windows 7 Starter 32-bit Service Pack 1 and at first the pr...

hoejiggins

Regular

2427 Views

11 replies

0 likes

Windows
  • 2427 Views
  • 11 replies
  • 0 likes

Restore Spotify Downloaded Offline Playlists to avoid Redownloading

Feeling quite P'd off at the moment as I am a very big Spotify fan. My account payment bounced so I was reduced from premium to regular/unpaid for a day. Fixed up the bank issue and restored Premium access within 24 hours. My WIndows 7 Spotify player...

Casual Listener

Feeling quite P'd off at the moment as I am a very big Spotify fan.   My account payment bounced so I was reduced from premium to regular/unpaid for a day. Fixed up the bank issue and restor...

Chamboller

Newbie

3632 Views

3 replies

0 likes

Windows
  • 3632 Views
  • 3 replies
  • 0 likes

Lost Playlists & Other Users Playlists showing in my premium acct (Desktop & Mobile)

I have an older premium account (sign in with spotify ID, not Facebook) and have recently lost the majority of my playlists. I'm also seeing playlists from another user (and these aren't playlists I've subscribed to). I've also tried connecting my Fa...

Newbie

I have an older premium account (sign in with spotify ID, not Facebook) and have recently lost the majority of my playlists. I'm also seeing playlists from another user (and these aren't playlists I'...

Peter__

Community Legend

477 Views

1 replies

0 likes

Linux
Mac
Windows
  • 477 Views
  • 1 replies
  • 0 likes

Song skipping out midsong

So I've been trying to listen to Love & Drugs by The Maine, off of their new album Forever Halloween, and about 1:30 in, it says it "can't play the current track". I was wondering if this was an issue I might be having with my app or if it was some k...

Casual Listener

So I've been trying to listen to Love & Drugs by The Maine, off of their new album Forever Halloween, and about 1:30 in, it says it "can't play the current track". I was wondering if this was an ...

joeytisko

Casual Listener

564 Views

2 replies

0 likes

Windows
  • 564 Views
  • 2 replies
  • 0 likes

Solved!! My PC Freze after 10 minutes of using spotify

Hello everyone, I have this problem with spotify: i open spotify and listen normaly to music but after ~ 5/10 minutes my pc freeze and i have to reboot... i readed this http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/My-Pc-Freeze-when-i-m-...

Regular

Hello everyone, I have this problem with spotify: i open spotify and listen normaly to music but after ~ 5/10 minutes my pc freeze and i have to reboot...   i readed this http://...

breeze11

Visitor

2483 Views

4 replies

0 likes

Windows
  • 2483 Views
  • 4 replies
  • 0 likes

Music Quality varies during listening to the album 'Die Apokalyptischen Reiter - Samurai'

When I listen to the mentioned Album, the quality varies heavily. In some songs quality is really poor, others sound quite normal. What can be the problem?

Casual Listener

When I listen to the mentioned Album, the quality varies heavily. In some songs quality is really poor, others sound quite normal.   What can be the problem?

theravedancer

Casual Listener

504 Views

2 replies

0 likes

Windows
  • 504 Views
  • 2 replies
  • 0 likes

Solved!! New Releases are gone!????

Hi, Today I have updated Spotify to the latest version. And I've noticed with shock that the "new releases" are simply gone! There is now "Discover", but the new releases are no longer found there. How can I get back again the new releases?

Music Fan

Hi,  Today I have updated Spotify to the latest version. And I've noticed with shock that the "new releases" are simply gone!   There is now "Discover", but the new releases...

Rollo_

Roadie

35977 Views

18 replies

9 likes

Windows
  • 35977 Views
  • 18 replies
  • 9 likes

Currently-playing-track icon disappears

I started playing an album, then while the album was still playing, I performed a search, reviewed results, and finally used the back button to go back to the album. The playing track is no longer marked with the green icon on the left. See attached ...

Roadie

I started playing an album, then while the album was still playing, I performed a search, reviewed results, and finally used the back button to go back to the album. The playing track is no longer ma...

Liam

Community Legend

464 Views

1 replies

0 likes

Windows
  • 464 Views
  • 1 replies
  • 0 likes

Soundcard Issues

Ever since I installed Spotify, I have been experiencing problems with sound cards. Spotify would refuse tp play music, or the card driver would stop working at all (no application can play music until the card is reset/restarted). This has never hap...

Roadie

Ever since I installed Spotify, I have been experiencing problems with sound cards. Spotify would refuse tp play music, or the card driver would stop working at all (no application can play music unt...

miskidomleka

Roadie

608 Views

2 replies

0 likes

Windows
  • 608 Views
  • 2 replies
  • 0 likes

Spotify Not Working after update

After the last update, my spotify stopped working. It did work previously without problems but this morning it no longer opened at all. I'm using a Windows 8 system. I attempted to open spotify and there was no response whatsoever. No error message w...

Newbie

After the last update, my spotify stopped working. It did work previously without problems but this morning it no longer opened at all.   I'm using a Windows 8 system. I attempted to open sp...

user-removed

Not applicable

2540 Views

7 replies

1 likes

Windows
  • 2540 Views
  • 7 replies
  • 1 likes

Solved!! Does making a playlist secret mean my friends who are subscribed to it cannot see it anymore?

If I make a playlist secret, will that mean that my friends already following it and/or colaborating on it will no longer be able to see it?

Casual Listener

If I make a playlist secret, will that mean that my friends already following it and/or colaborating on it will no longer be able to see it?

Joe

Community Legend

76910 Views

4 replies

0 likes

Windows
  • 76910 Views
  • 4 replies
  • 0 likes