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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83547 Views

40 replies

68 likes

  • 83547 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

792134 Views

503 replies

64 likes

  • 792134 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23098 Views

25 replies

7 likes

  • 23098 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3033 Views

0 replies

4 likes

  • 3033 Views
  • 0 replies
  • 4 likes

Radio channels no longer stream through my Squeezebox player

Hi I use spotify to stream music for our office via squeezebox player. Playlists and searched artists/albums play fine but a couple of months (maybe longer now) all the radio stations stopped working. Now when I try and play a station I just get a tr...

Casual Listener

Hi I use spotify to stream music for our office via squeezebox player. Playlists and searched artists/albums play fine but a couple of months (maybe longer now) all the radio stations stopped working...

Eddie_E

Casual Listener

740 Views

2 replies

0 likes

Windows
  • 740 Views
  • 2 replies
  • 0 likes

How to import spotify songs to another music player?

When I use Xbox Music, it downloads the songs in an available fashion that I can go in and add my songs to a different music player, which makes it very easy for me because I have a mixture of FLAC files that I copied from CDs that I own, but of cour...

Casual Listener

When I use Xbox Music, it downloads the songs in an available fashion that I can go in and add my songs to a different music player, which makes it very easy for me because I have a mixture of FLAC f...

robzim737

Community Legend

15611 Views

4 replies

0 likes

Windows
  • 15611 Views
  • 4 replies
  • 0 likes

Keeps Signing Me Out Of Last.fm

I've had a problem in the past where Spotify will say 'unknown reply from server' next to where the last.fm login details are, and if I was already listening to music it'll queue those songs and scrobble them later when the sign in is restored. Howev...

Regular

I've had a problem in the past where Spotify will say 'unknown reply from server' next to where the last.fm login details are, and if I was already listening to music it'll queue those songs and scro...

spideralex90

Regular

1847 Views

4 replies

0 likes

Windows
  • 1847 Views
  • 4 replies
  • 0 likes

Solved!! Duplicate tracks in library

Hey, I have an odd issue. In my library, some of the tracks are duplicated. However, one can see from this picture that both versions of each track are present locally. When I right-click and tell it to show the file in windows explorer, it opens to ...

Regular

Hey, I have an odd issue. In my library, some of the tracks are duplicated. However, one can see from this picture that both versions of each track are present locally. When I right-click and te...

Rollo_

Roadie

11551 Views

11 replies

0 likes

Windows
  • 11551 Views
  • 11 replies
  • 0 likes

Country-based Restrictions

Afternoon all, Can someone please explain to me how the restrictions on certain songs work and if/how/when they can be lifted. Understand that it's up to record companies to decide to add albums and tracks to Spotify, but I see no value in restrictin...

Newbie

Afternoon all,   Can someone please explain to me how the restrictions on certain songs work and if/how/when they can be lifted.   Understand that it's up to record companies to dec...

Peter__

Community Legend

768 Views

1 replies

0 likes

Windows
  • 768 Views
  • 1 replies
  • 0 likes

Search for Artist

Hi at all,I want research particular Artist (example The Engagement), when I click on search I get results where not always I have like Artist The Engagement. Instead I find The Engagement on Title of song too.How can I find only results that have on...

Casual Listener

Hi at all, I want research particular Artist (example The Engagement), when I click on search I get results where not always I have like Artist The Engagement. Instead I find The Engagement on Title...

pnc

Community Legend

686 Views

1 replies

0 likes

Windows
  • 686 Views
  • 1 replies
  • 0 likes

Spotify Premium Free Trial

You can only try it once per account, and I've already tried it. Please stop advertising it to me. It's a waste of time for the both of us.

Casual Listener

You can only try it once per account, and I've already tried it.   Please stop advertising it to me.   It's a waste of time for the both of us.

Liam

Community Legend

617 Views

1 replies

0 likes

Windows
  • 617 Views
  • 1 replies
  • 0 likes

Playlist deleted is no longer in recover section.

Today I logged onto Spotify to find that my playlist 'Epic Songs' Had been deleted. I instantly go to the forums to see if there is a way to fix the problem. There is. I go to the playlist recovery section and its not there. I had over 600 songs on t...

Casual Listener

Today I logged onto Spotify to find that my playlist 'Epic Songs' Had been deleted. I instantly go to the forums to see if there is a way to fix the problem. There is. I go to the playlist recovery s...

ThePyroDemon

Casual Listener

929 Views

2 replies

0 likes

Windows
  • 929 Views
  • 2 replies
  • 0 likes

is there a way to publish a spotify playlist by added date?

is there a way to publish a spotify playlist by "added" date? So when someone opens the playlist or starts playing it starts from the newest song rather then the oldest song? Thanks in advance for your help,

Newbie

is there a way to publish a spotify playlist by "added" date?   So when someone opens the playlist or starts playing it starts from the newest song rather then the oldest song?   Th...

Peter__

Community Legend

842 Views

1 replies

0 likes

Mac
Windows
  • 842 Views
  • 1 replies
  • 0 likes

Can't play the current track

First let me say that this form of support is horrendus for a product this widely used, we should be able to chat directly with a human for issues like this. This is the same issue I've read about in many other posts on here; hit play, will play a fe...

Casual Listener

First let me say that this form of support is horrendus for a product this widely used, we should be able to chat directly with a human for issues like this.   This is the same issue I've re...

demesm

Casual Listener

738 Views

4 replies

0 likes

Windows
  • 738 Views
  • 4 replies
  • 0 likes

Bad sound & playlists disappearing.

For the last couple of days I've been having trouble with my spotify account. I run on a windows 7, and have premium. The sound quality have become TERRIBLE and there is a vague but audiable static-hissing noise behind several frequencies that weren'...

Newbie

For the last couple of days I've been having trouble with my spotify account. I run on a windows 7, and have premium.   The sound quality have become TERRIBLE and there is a vague but audiab...

Peter__

Community Legend

754 Views

1 replies

0 likes

Windows
  • 754 Views
  • 1 replies
  • 0 likes

Radio based on playlist not actually using songs similar to the playlist

I made a radio station based on a playlist, but the results are nothing like the playlist in question. To give you an example, imagine having a playlist consisting of Coldplay and ending up with Pitbull as your results. Is this a bug or intented beha...

Newbie

I made a radio station based on a playlist, but the results are nothing like the playlist in question. To give you an example, imagine having a playlist consisting of Coldplay and ending up with...

Peter__

Community Legend

792 Views

2 replies

0 likes

Windows
  • 792 Views
  • 2 replies
  • 0 likes

how to substitute a local files playlist with stream version?

hello, i had a big playlist in itunes and used spotify to play those local files. recently my computer died... so i lost all of my local files, but in stotify i still have the playlists for all of those files, the problem is that the files are no lon...

Regular

hello,   i had a big playlist in itunes and used spotify to play those local files.   recently my computer died... so i lost all of my local files, but in stotify i still have the p...

fbonito

Regular

677 Views

4 replies

0 likes

Windows
  • 677 Views
  • 4 replies
  • 0 likes

Why is it taking so long to fix common issues with radio?

It seems like the thumbs-down-forgeting issue on songs coming up from radio, as well as the issue of like-forgetting have been problems for several months, or even longer than a year. Why is it taking so long for these to get fixed, since it doesn't ...

Newbie

It seems like the thumbs-down-forgeting issue on songs coming up from radio, as well as the issue of like-forgetting have been problems for several months, or even longer than a year.  Why is it...

Peter__

Community Legend

649 Views

1 replies

0 likes

Windows
  • 649 Views
  • 1 replies
  • 0 likes

Starred songs disappearing - please help!

Hi! I just purchased spotify premium and made new account for it. Now i kind of have 2 accounts and when i connected the new one to the Facebook, Im losing all my starred songs. So at the moment, every time i logout from spotify and log back in, all ...

Casual Listener

Hi! I just purchased spotify premium and made new account for it. Now i kind of have 2 accounts and when i connected the new one to the Facebook, Im losing all my starred songs.   So at the ...

Fockhammer

Casual Listener

621 Views

2 replies

0 likes

Windows
  • 621 Views
  • 2 replies
  • 0 likes

Random songs does not playing

Hi, i have problem with playing music, one week ago i could play this song. Now i can not. I have removed CACHE files, reinstalled player and still nothing. I have noticed that more often I can not play songs. Please help.

Casual Listener

Hi,   i have problem with playing music, one week ago i could play this song. Now i can not. I have removed CACHE files, reinstalled player and still nothing. I have noticed that more o...

wandrzejczak

Casual Listener

677 Views

2 replies

0 likes

Windows
  • 677 Views
  • 2 replies
  • 0 likes

How do I delete music from free spotify account

I joined spotify a few years a go, and since then my taste in music has changed. How do I delete or remove songs and albums I've starred or liked on spotify from my account. ive already erased songs from my computer and playlist.

Newbie

I joined spotify a few years a go, and since then my taste in music has changed. How do I delete or remove songs and albums I've starred or liked on spotify from my account. ive already erased songs ...

Joe

Community Legend

559 Views

1 replies

0 likes

Windows
  • 559 Views
  • 1 replies
  • 0 likes

Activity feed showing songs from months ago.

I was talking to a friend on skype the other day and she told me she wanted me to listen to a particular song she was listening to, so naturally i'd look on my activity feed and asked her if it was the song that was showing up there, and she said no,...

Newbie

I was talking to a friend on skype the other day and she told me she wanted me to listen to a particular song she was listening to, so naturally i'd look on my activity feed and asked her if it was t...

robzim737

Community Legend

489 Views

1 replies

0 likes

Windows
  • 489 Views
  • 1 replies
  • 0 likes

stopping and starting

songs are stopping and starting every 30 seconds. I have been a premium member for 6 plus months and have never had this problem before now as of one hour ago. Any help would be appreciated

Roadie

songs are stopping and starting every 30 seconds.  I have been a premium member for 6 plus months and have never had this problem before now as of one hour ago.  Any help would be appreciat...

Peter__

Community Legend

707 Views

1 replies

0 likes

Windows
  • 707 Views
  • 1 replies
  • 0 likes

I receive an SMS with a password but cannot find any place where to insert it

Hi, I cannot use Spotify at all (!) because when I log-in, my Spotify tells me that "You will shortly get an SMS with a password code to log in". Then I receive the SMS but cannot find any place where to insert the password. The user interface tells ...

Casual Listener

Hi,   I cannot use Spotify at all (!) because when I log-in, my Spotify tells me that "You will shortly get an SMS with a password code to log in". Then I receive the SMS but cannot fin...

Basileios3

Casual Listener

1832 Views

2 replies

0 likes

Windows
  • 1832 Views
  • 2 replies
  • 0 likes