Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81573 Views

40 replies

68 likes

  • 81573 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

779084 Views

503 replies

64 likes

  • 779084 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18813 Views

19 replies

5 likes

  • 18813 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2829 Views

0 replies

4 likes

  • 2829 Views
  • 0 replies
  • 4 likes

Syncing playlist with premium trial

Hi all ! I'm what you could call "new " to spotify, and I was wondering if you could sync your playlists to use them offline with a Spotify Premium Trail account. If yes, will the playlist stay synced (ie: refreshed every time you add a song or go on...

Newbie

Hi all !   I'm what you could call "new " to spotify, and I was wondering if you could sync your playlists to use them offline with a Spotify Premium Trail account. If yes, will the playlist...

Peter__

Community Legend

869 Views

1 replies

0 likes

Linux
Mac
Windows
  • 869 Views
  • 1 replies
  • 0 likes

Crossfade not working or am I doing it wrong?

I do not have gapless playback on when crossfade is activated, i have turned it off and restarted Spotify, i have tried changing the time to crossfade and it does not work either, i have tried all i know! It worked fine an hour ago! And now when i ad...

Gig Goer

I do not have gapless playback on when crossfade is activated, i have turned it off and restarted Spotify, i have tried changing the time to crossfade and it does not work either, i have tried all i ...

Peter__

Community Legend

3817 Views

11 replies

0 likes

Windows
  • 3817 Views
  • 11 replies
  • 0 likes

Related artists gone on Windows Desktop Application

Can see this has been reported for Andriod but want to make sure it is reported for the Desktop and Web Versions too!!!! It's across the board the fact that Spotify has lost the "Related Artists" link. I have fouind it its a generally unknown band th...

Regular

Can see this has been reported for Andriod but want to make sure it is reported for the Desktop and Web Versions too!!!!  It's across the board the fact that Spotify has lost the "Related Artist...

Peter__

Community Legend

417 Views

1 replies

0 likes

Windows
  • 417 Views
  • 1 replies
  • 0 likes

Solved!! Spotify 0.9.8 update doesn't work

Hi, I used Spotify on one computer of me yesterday, and followed the notification to restart spotify, to install the new update. Now I have the newest version (0.9.8.15) of Spotify on this computer. Now I just wanted to update Spotify on my other com...

Casual Listener

Hi,   I used Spotify on one computer of me yesterday, and followed  the notification to restart spotify, to install the new update. Now I have the newest version (0.9.8.15) of Spoti...

Peter__

Community Legend

12183 Views

17 replies

0 likes

Windows
  • 12183 Views
  • 17 replies
  • 0 likes

Spotify doesn't show top list

Hey guys, need a little help here! My spotify have stopped showing me the content of the top list - all other playlists works fine. Anyone know how to fix this? Screenshot: Hope someone can help me out

Casual Listener

Hey guys, need a little help here! My spotify have stopped showing me the content of the top list - all other playlists works fine. Anyone know how to fix this? Screenshot:      ...

ani-head

Newbie

1495 Views

7 replies

1 likes

Windows
  • 1495 Views
  • 7 replies
  • 1 likes

:ref:_00DD0pxIW._500D0YOzRK:ref

Hello, Below is my original email to Spotify: Hello,I clicked on the Album: "Terri Clark" by Terri Clark to play the album, but the Album cover for: "Greatest Hits" by Terri Clark comes up instead of the one for: "Terri Clark"! The same thing happene...

Roadie

Hello, Below is my original email to Spotify:     Hello, I clicked on the Album: "Terri Clark" by Terri Clark to play the album, but the Album cover for: "Greatest Hits" by Terri C...

Groffeaston

Roadie

766 Views

2 replies

0 likes

Windows
  • 766 Views
  • 2 replies
  • 0 likes

Solved!! Long Blocks of Ads

Ever since the 0.9.6.72 update I have been experiencing long blocks of ads that play for at least 3 minutes, around 6 ads a break. I know I didn't pay for premium, but the ad blocks were never this bad before the update. I've quit the program thinkin...

Casual Listener

Ever since the 0.9.6.72 update I have been experiencing long blocks of ads that play for at least 3 minutes, around 6 ads a break. I know I didn't pay for premium, but the ad blocks were never this b...

Peter__

Community Legend

4271 Views

8 replies

1 likes

Windows
  • 4271 Views
  • 8 replies
  • 1 likes

Other artists on a track

In the image below, I believe this is column is displaying other artists on the track. However, even when I maximize or stretch the window beyond the width of the screen it still has a ellipsis at the end. Two questions: 1) Is the only way to get all...

Casual Listener

  In the image below, I believe this is column is displaying other artists on the track. However, even when I maximize or stretch the window beyond the width of the screen it still has a ellip...

jlongoria

Casual Listener

467 Views

2 replies

0 likes

Windows
  • 467 Views
  • 2 replies
  • 0 likes

Make shuffle MORE shuffle please

Like the title says, i am tired of shuffle mode playing the same songs too many times! Fix your Shuffle mode!

Gig Goer

Like the title says, i am tired of shuffle mode playing the same songs too many times! Fix your Shuffle mode!

Joe

Community Legend

696 Views

1 replies

1 likes

Windows
  • 696 Views
  • 1 replies
  • 1 likes

Solved!! Problem with Spotify Update on desktop

So I had Spotify install and everything work fine, then Spotify asks me to do an update so I click on the Spotify restart button updater,..It downloaded the update but then it says Error code 17 - Spotify unable to start. Now I did some research here...

Music Fan

So I had Spotify install and everything work fine, then Spotify  asks me to do an update so I click on the Spotify restart button updater,..It downloaded the update but then it says Error code 1...

Masikoo

Music Fan

1125 Views

2 replies

0 likes

Windows
  • 1125 Views
  • 2 replies
  • 0 likes

Spotify does not play anymore

Hello, my Spotify Premium isn't playing any of the Songs I clicked on.The Song shows up, and directly stops at 00:00.I've already tried to restart my Windows, reinstalled Spotify and my Flash Player but nothing worked.What can I do. Cheers

Visitor

Hello,   my Spotify Premium isn't playing any of the Songs I clicked on. The Song shows up, and directly stops at 00:00. I've already tried to restart my Windows, reinstalled Spotify and m...

Peter__

Community Legend

913 Views

3 replies

0 likes

Windows
  • 913 Views
  • 3 replies
  • 0 likes

Not playing songs

ok i noticed this maybe a week ago. In my playlists i have a collection of songs (some from personal collection, others from subscribed artists) recently i noticed that random songs have stopped playing. I mean ill play a song then it goes through a ...

Newbie

ok i noticed this maybe a week ago. In my playlists i have a collection of songs (some from personal collection, others from subscribed artists) recently i noticed that random songs have stopped play...

Peter__

Community Legend

724 Views

1 replies

0 likes

Windows
  • 724 Views
  • 1 replies
  • 0 likes

Spotify Windows 7 perma hourglass

Hi, after i started spotify and began playing radio, the application performs fine for the first 3-4 songs. Then the trouble begins.. The cursor in the application is permanent the hourglass (spinning circle) and i am not able to like a song, skip a ...

Casual Listener

Hi,   after i started spotify and began playing radio, the application performs fine for the first 3-4 songs. Then the trouble begins.. The cursor in the application is permanent the hourgla...

Shyarly

Casual Listener

675 Views

4 replies

0 likes

Windows
  • 675 Views
  • 4 replies
  • 0 likes

Solved!! spotify cuts off all other audio on the computer?

This may not be a problem caused by spotify, but it happens when I have been using spotify a lot that all other audio stops working entirely except spotify (which is what makes me first think it may be the cause). When I stop spotify, exit it entirel...

Casual Listener

This may not be a problem caused by spotify, but it happens when I have been using spotify a lot that all other audio stops working entirely except spotify (which is what makes me first think it may ...

matteidsen

Casual Listener

5327 Views

4 replies

2 likes

Windows
  • 5327 Views
  • 4 replies
  • 2 likes

Album Art Not Showing in Discover (Windows XP)

For some time now the album art in Discover in the main pane has been missing on my home desktop running windows XP ( yes I know it's a bit old hat) Album art does show in left hand pane - track currently playing and also avatars in right hand Activi...

Regular

For some time now the album art in Discover in the main pane has been missing on my  home desktop running windows XP ( yes I know it's a bit old hat) Album art does show in left hand pane - trac...

luqq

Casual Listener

3950 Views

14 replies

0 likes

Windows
  • 3950 Views
  • 14 replies
  • 0 likes

Password

A message just received by email from Spotifi starts "Hi" and then my password instead of my name??? Also, at the top left of the "Help" page (and other pages such as this one) is my password instead of my name. Is this correct? Can others see that p...

Casual Listener

A message just received by email from Spotifi starts "Hi" and then my password instead of my name??? Also, at the top left of the "Help" page (and other pages such as this one) is my password in...

user-removed

Not applicable

615 Views

3 replies

0 likes

Windows
  • 615 Views
  • 3 replies
  • 0 likes

Only first 184 tracks are shown with HTTP URL

If I open the HTTP URL then I only see the first 184 tracks of a playlist. I used the latest version of the Spotify desktop for Windows application. I copied the HTTP URL from a playlist that contains 700+ tracks. The very same problem applies for al...

Visitor

If I open the HTTP URL then I only see the first 184 tracks of a playlist.   I used the latest version of the Spotify desktop for Windows application. I copied the HTTP URL from a playlist t...

rderocle

Newbie

583 Views

2 replies

0 likes

Windows
  • 583 Views
  • 2 replies
  • 0 likes

Browse available in free account, but not in premium account

I have a premium account and a free account, when I log out of my premimum account in the windows desktop app version 0.9.6 and log into my free account i have the browse tab. But in my premium account I do not. What is going on? How come I pay for s...

Roadie

I have a premium account and a free account, when I log out of my premimum account in the windows desktop app version 0.9.6 and log into my free account i have the browse tab. But in my premium accou...

ThaSnapDragon

Roadie

1275 Views

4 replies

0 likes

Windows
  • 1275 Views
  • 4 replies
  • 0 likes

Overwritten account

My first account was created with facebook and only facebook. I had not put any additional info, like new password or other account name. Few weeks ago I received and account from a friend of mine with a Spotify Premium on it, so I figured out I coul...

Casual Listener

My first account was created with facebook and only facebook. I had not put any additional info, like new password or other account name. Few weeks ago I received and account from a friend of mine wi...

Christoffer

Community Legend

9968 Views

3 replies

0 likes

Windows
  • 9968 Views
  • 3 replies
  • 0 likes

What happened to 'artists' button?

When I use Spotify I like to click on the artists button and browse artists I like until I see one I want to listen to and then browse their discography. It's great, the tile setup of each artist gives me a good visual interface that makes it easy to...

Gig Goer

When I use Spotify I like to click on the artists button and browse artists I like until I see one I want to listen to and then browse their discography. It's great, the tile setup of each artist giv...

Joe

Community Legend

580 Views

1 replies

0 likes

Windows
  • 580 Views
  • 1 replies
  • 0 likes