Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
89079 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Regular
833551 Views
530 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
32778 Views
33 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
When I use Xbox Music, it downloads the songs in an available fashion that I can go in and add my songs to a different music player, which makes it very easy for me because I have a mixture of FLAC files that I copied from CDs that I own, but of cour...
When I use Xbox Music, it downloads the songs in an available fashion that I can go in and add my songs to a different music player, which makes it very easy for me because I have a mixture of FLAC f...
Community Legend
15729 Views
4 replies
0 likes
I've had a problem in the past where Spotify will say 'unknown reply from server' next to where the last.fm login details are, and if I was already listening to music it'll queue those songs and scrobble them later when the sign in is restored. Howev...
I've had a problem in the past where Spotify will say 'unknown reply from server' next to where the last.fm login details are, and if I was already listening to music it'll queue those songs and scro...
Regular
1899 Views
4 replies
0 likes
Hey, I have an odd issue. In my library, some of the tracks are duplicated. However, one can see from this picture that both versions of each track are present locally. When I right-click and tell it to show the file in windows explorer, it opens to ...
Hey, I have an odd issue. In my library, some of the tracks are duplicated. However, one can see from this picture that both versions of each track are present locally. When I right-click and te...
Roadie
11718 Views
11 replies
0 likes
Afternoon all, Can someone please explain to me how the restrictions on certain songs work and if/how/when they can be lifted. Understand that it's up to record companies to decide to add albums and tracks to Spotify, but I see no value in restrictin...
Afternoon all, Can someone please explain to me how the restrictions on certain songs work and if/how/when they can be lifted. Understand that it's up to record companies to dec...
Community Legend
834 Views
1 replies
0 likes
Hi at all,I want research particular Artist (example The Engagement), when I click on search I get results where not always I have like Artist The Engagement. Instead I find The Engagement on Title of song too.How can I find only results that have on...
Hi at all, I want research particular Artist (example The Engagement), when I click on search I get results where not always I have like Artist The Engagement. Instead I find The Engagement on Title...
Community Legend
710 Views
1 replies
0 likes
You can only try it once per account, and I've already tried it. Please stop advertising it to me. It's a waste of time for the both of us.
You can only try it once per account, and I've already tried it. Please stop advertising it to me. It's a waste of time for the both of us.
Community Legend
626 Views
1 replies
0 likes
Today I logged onto Spotify to find that my playlist 'Epic Songs' Had been deleted. I instantly go to the forums to see if there is a way to fix the problem. There is. I go to the playlist recovery section and its not there. I had over 600 songs on t...
Today I logged onto Spotify to find that my playlist 'Epic Songs' Had been deleted. I instantly go to the forums to see if there is a way to fix the problem. There is. I go to the playlist recovery s...
Casual Listener
947 Views
2 replies
0 likes
is there a way to publish a spotify playlist by "added" date? So when someone opens the playlist or starts playing it starts from the newest song rather then the oldest song? Thanks in advance for your help,
is there a way to publish a spotify playlist by "added" date? So when someone opens the playlist or starts playing it starts from the newest song rather then the oldest song? Th...
Community Legend
859 Views
1 replies
0 likes
First let me say that this form of support is horrendus for a product this widely used, we should be able to chat directly with a human for issues like this. This is the same issue I've read about in many other posts on here; hit play, will play a fe...
First let me say that this form of support is horrendus for a product this widely used, we should be able to chat directly with a human for issues like this. This is the same issue I've re...
Casual Listener
784 Views
4 replies
0 likes
For the last couple of days I've been having trouble with my spotify account. I run on a windows 7, and have premium. The sound quality have become TERRIBLE and there is a vague but audiable static-hissing noise behind several frequencies that weren'...
For the last couple of days I've been having trouble with my spotify account. I run on a windows 7, and have premium. The sound quality have become TERRIBLE and there is a vague but audiab...
Community Legend
780 Views
1 replies
0 likes
I made a radio station based on a playlist, but the results are nothing like the playlist in question. To give you an example, imagine having a playlist consisting of Coldplay and ending up with Pitbull as your results. Is this a bug or intented beha...
I made a radio station based on a playlist, but the results are nothing like the playlist in question. To give you an example, imagine having a playlist consisting of Coldplay and ending up with...
Community Legend
815 Views
2 replies
0 likes
hello, i had a big playlist in itunes and used spotify to play those local files. recently my computer died... so i lost all of my local files, but in stotify i still have the playlists for all of those files, the problem is that the files are no lon...
hello, i had a big playlist in itunes and used spotify to play those local files. recently my computer died... so i lost all of my local files, but in stotify i still have the p...
Regular
730 Views
4 replies
0 likes
It seems like the thumbs-down-forgeting issue on songs coming up from radio, as well as the issue of like-forgetting have been problems for several months, or even longer than a year. Why is it taking so long for these to get fixed, since it doesn't ...
It seems like the thumbs-down-forgeting issue on songs coming up from radio, as well as the issue of like-forgetting have been problems for several months, or even longer than a year. Why is it...
Community Legend
670 Views
1 replies
0 likes
Hi! I just purchased spotify premium and made new account for it. Now i kind of have 2 accounts and when i connected the new one to the Facebook, Im losing all my starred songs. So at the moment, every time i logout from spotify and log back in, all ...
Hi! I just purchased spotify premium and made new account for it. Now i kind of have 2 accounts and when i connected the new one to the Facebook, Im losing all my starred songs. So at the ...
Casual Listener
651 Views
2 replies
0 likes
Hi, i have problem with playing music, one week ago i could play this song. Now i can not. I have removed CACHE files, reinstalled player and still nothing. I have noticed that more often I can not play songs. Please help.
Hi, i have problem with playing music, one week ago i could play this song. Now i can not. I have removed CACHE files, reinstalled player and still nothing. I have noticed that more o...
Casual Listener
701 Views
2 replies
0 likes
I joined spotify a few years a go, and since then my taste in music has changed. How do I delete or remove songs and albums I've starred or liked on spotify from my account. ive already erased songs from my computer and playlist.
I joined spotify a few years a go, and since then my taste in music has changed. How do I delete or remove songs and albums I've starred or liked on spotify from my account. ive already erased songs ...
Community Legend
570 Views
1 replies
0 likes
I was talking to a friend on skype the other day and she told me she wanted me to listen to a particular song she was listening to, so naturally i'd look on my activity feed and asked her if it was the song that was showing up there, and she said no,...
I was talking to a friend on skype the other day and she told me she wanted me to listen to a particular song she was listening to, so naturally i'd look on my activity feed and asked her if it was t...
Community Legend
499 Views
1 replies
0 likes
songs are stopping and starting every 30 seconds. I have been a premium member for 6 plus months and have never had this problem before now as of one hour ago. Any help would be appreciated
songs are stopping and starting every 30 seconds. I have been a premium member for 6 plus months and have never had this problem before now as of one hour ago. Any help would be appreciat...
Community Legend
726 Views
1 replies
0 likes
Hi, I cannot use Spotify at all (!) because when I log-in, my Spotify tells me that "You will shortly get an SMS with a password code to log in". Then I receive the SMS but cannot find any place where to insert the password. The user interface tells ...
Hi, I cannot use Spotify at all (!) because when I log-in, my Spotify tells me that "You will shortly get an SMS with a password code to log in". Then I receive the SMS but cannot fin...
Casual Listener
1864 Views
2 replies
0 likes
Spotify will play my radio but whenever a Schoolboy Q comes up it will not play it, it will play anyone but him. Even if i go to him specifically and try to just play his tracks spotify wont do it. any ideas for a solution?
Spotify will play my radio but whenever a Schoolboy Q comes up it will not play it, it will play anyone but him. Even if i go to him specifically and try to just play his tracks spotify wont do...
Casual Listener
814 Views
6 replies
0 likes
