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Solved!! Disable the Mini-Player on the Web-Version

Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...

Music Fan

NAC000000

Visitor

25305 Views

11 replies

2 likes

  • 25305 Views
  • 11 replies
  • 2 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

MoeMcLendon

Music Fan

924619 Views

542 replies

64 likes

  • 924619 Views
  • 542 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

minklet

Music Fan

48781 Views

40 replies

9 likes

  • 48781 Views
  • 40 replies
  • 9 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

6811 Views

0 replies

4 likes

  • 6811 Views
  • 0 replies
  • 4 likes

Feature from discover page is missing since new GUI

Hello Since you launched the new GUI I cant seem to "vote" on the discover page anymore that I like or dislike the suggestion or have I missed something?

Visitor

Hello   Since you launched the new GUI I cant seem to "vote" on the discover page anymore that I like or dislike the suggestion or have I missed something?

Joe

Community Legend

603 Views

1 replies

0 likes

Windows
  • 603 Views
  • 1 replies
  • 0 likes

Offline Access Withdrawn

Hi, Ive read a few of the other posts but havent been able to solve it. I keep getting this message on my laptop and then it deletes my saved playlist. This happens roughly every 2 weeks. i have only 3 devices on the account with offline access and s...

Casual Listener

Hi,   Ive read a few of the other posts but havent been able to solve it.   I keep getting this message on my laptop and then it deletes my saved playlist. This happens roughly ever...

BarnesChrisJ91

Casual Listener

626 Views

2 replies

0 likes

Windows
  • 626 Views
  • 2 replies
  • 0 likes

all songs are gone

after the new look i move all the songs i starred to the "songs" thing under "my music" my computer crashed now i look in the "songs" thing and there is no music there and because i moved them all form "starred", there's nothing in the "starred" play...

Newbie

after the new look i move all the songs i starred to the "songs" thing under "my music"   my computer crashed   now i look in the "songs" thing and there is no music there   ...

Joe

Community Legend

510 Views

1 replies

0 likes

Windows
  • 510 Views
  • 1 replies
  • 0 likes

"Your Music" lost

I really like the idea of "Your Music", so I moved over all of my playlists to "Songs" and deleted most of my playlists a day ago. However, it looks like it didn't sync or save so now I lost all of my music. Any help or ideas?

Newbie

I really like the idea of "Your Music", so I moved over all of my playlists to "Songs" and deleted most of my playlists a day ago.  However, it looks like it didn't sync or save so now I lost al...

Joe

Community Legend

579 Views

1 replies

0 likes

Windows
  • 579 Views
  • 1 replies
  • 0 likes

Help Please - Ahhhhhhh

Hi I still cant get my head round the new Spotify. The background colours dont help so you cant see theup and down bar on the right hand side. Also having double spacing doesnt help due to fact it now takes ages to look at all the songs I have got on...

Regular

Hi   I still cant get my head round the new Spotify. The background colours dont help so you cant see theup and down bar on the right hand side. Also having double spacing doesnt help due ...

Joe

Community Legend

617 Views

1 replies

1 likes

Windows
  • 617 Views
  • 1 replies
  • 1 likes

Music breaks

I occasionally find a repeatable problem in some tracks, but there seems nowhere to report these. Only 'bugs' (in the program) seem to have a place. In "British Dance Bands 124 Dance Bands Classics" The second track "Love is sweetest thing" has a sil...

Casual Listener

I occasionally find a repeatable problem in some tracks, but there seems nowhere to report these. Only 'bugs' (in the program) seem to have a place. In "British Dance Bands 124 Dance Bands C...

nandrews1000

Casual Listener

603 Views

2 replies

0 likes

Windows
  • 603 Views
  • 2 replies
  • 0 likes

Nice looking but terribly buggy newdesktop UI

The newly updatet desktop version of Spotify looks nice, however an option to switch between a black, gray or white interface would be nice, I think it’s a little bit to dark for me.. But there are too many bugs, too many new options I do not underst...

Regular

The newly updatet desktop version of Spotify looks nice, however an option to switch between a black, gray or white interface would be nice, I think it’s a little bit to dark for me.. But there are...

446 Views

0 replies

0 likes

Windows
  • 446 Views
  • 0 replies
  • 0 likes

Solved!! Starred Favorites on Downloaded Player Missing. Still Available on Web Player.

My starred favorites are gone on desktop player but still on webplayer. This morning I had the traditional interface on the desktop player, then tonight it was totally new and my starred music was completely gone. I tried a uninstall and reinstall as...

Newbie

My starred favorites are gone on desktop player but still on webplayer.   This morning I had the traditional interface on the desktop player, then tonight it was totally new and my starred m...

Joe

Community Legend

694 Views

1 replies

0 likes

Windows
  • 694 Views
  • 1 replies
  • 0 likes

How to star/favorite songs in the new design?

How can I star/favorite a song in the new dark design? As it is now it's far from obvious and I consider myself somewhat tech savvy. The only idea that got to my mind was clicking the + as shown in the image below but it doesn't favorite the song whe...

Roadie

How can I star/favorite a song in the new dark design? As it is now it's far from obvious and I consider myself somewhat tech savvy. The only idea that got to my mind was clicking the + as shown in t...

Joe

Community Legend

40317 Views

6 replies

8 likes

Windows
  • 40317 Views
  • 6 replies
  • 8 likes

Solved!! Spotify stopped working (Can't open and can't uninstall)

Hey everyone, Spotify has recently stopped working on my windows 8.1.1 64bit. When I try to open spotify I get a standard error message (screencap as attachment) which includes this information: Problem signature: Problem Event Name: APPCRASH Applica...

Casual Listener

Hey everyone,   Spotify has recently stopped working on my windows 8.1.1 64bit. When I try to open spotify I get a standard error message (screencap as attachment) which includes this inform...

Joe

Community Legend

2933 Views

3 replies

0 likes

Windows
  • 2933 Views
  • 3 replies
  • 0 likes

Solved!! Add all music of playlists to "my music" section by one ?

Hi all, I've just installed the new version (0.9.8.226). I have about 800 playlists (1 album = 1 playlist). I am interested about the new "my music" section, but is there a way ton add all them by one clic ? If i have to drag each playlist to the "ti...

Regular

Hi all,   I've just installed the new version (0.9.8.226).   I have about 800 playlists (1 album = 1 playlist). I am interested about the new "my music" section, but is there a wa...

Joe

Community Legend

16626 Views

4 replies

2 likes

Linux
Mac
Windows
  • 16626 Views
  • 4 replies
  • 2 likes

Previous installation

Hey guys. Do any of you have the previous installation? Can you upload it somewhere? This 0.9.8 should be killed with fire. Thanks in advance!

Casual Listener

Hey guys. Do any of you have the previous installation? Can you upload it somewhere? This 0.9.8 should be killed with fire. Thanks in advance!

499 Views

0 replies

2 likes

Windows
  • 499 Views
  • 0 replies
  • 2 likes

Notifications not working properly

This is for the windows version of the desktop app: I get some notifications but not all. I just happened to find a new album that came out on from an artist that I follow but I didn't recieve a notification. This isn't the first time it has happened...

Roadie

This is for the windows version of the desktop app:     I get some notifications but not all. I just happened to find a new album that came out on from an artist that I follow but I d...

408 Views

0 replies

0 likes

Windows
  • 408 Views
  • 0 replies
  • 0 likes

Songs added to playlists before dates were added are all gone.

So, way, WAY back in 2011~ish playlists did not have dates by which you could sort, so when you added them to a playlist there would simply be nothing there. Then around march 2012 Spotify added dates, and every song you added AFTER that had a date a...

Music Fan

So, way, WAY back in 2011~ish playlists did not have dates by which you could sort, so when you added them to a playlist there would simply be nothing there. Then around march 2012 Spotify added date...

Joe

Community Legend

552 Views

1 replies

0 likes

Windows
  • 552 Views
  • 1 replies
  • 0 likes

Issues with Spotify

So every once in a while i will have spotify crash out on me while playing music, and will not restart. after rebooting computer it will load occasionally. more often it will load the process and not show the log in screen. on top of this if i get it...

Newbie

So every once in a while i will have spotify crash out on me while playing music, and will not restart. after rebooting computer it will load occasionally. more often it will load the process and not...

IB-Puffin

Gig Goer

587 Views

1 replies

0 likes

Windows
  • 587 Views
  • 1 replies
  • 0 likes

Backing up playlists; song counts don't match

Hi, Hoping someone can explain the reason for the following: I use Excel to backup my playlists, but the song counts don't match (I CTRL+A from the Windows desktop client and paste into Excel). My take is that either the desktop client is incorrectly...

Gig Goer

Hi,   Hoping someone can explain the reason for the following:   I use Excel to backup my playlists, but the song counts don't match (I CTRL+A from the Windows desktop client and pa...

SJKS

Gig Goer

534 Views

1 replies

0 likes

Windows
  • 534 Views
  • 1 replies
  • 0 likes

[Windows] Crashes at browse playlists

Often when i enter Browse->Genres & Moods. When clicking on a random Genre/Mood or playlist there the application instantly shuts down. Happens around 50% of the times i'm at "Browse"

Newbie

Often when i enter Browse->Genres & Moods. When clicking on a random Genre/Mood or playlist there the application instantly shuts down. Happens around 50% of the times i'm at "Browse"

Joe

Community Legend

452 Views

1 replies

0 likes

Windows
  • 452 Views
  • 1 replies
  • 0 likes

Who added the playlist

Hello, Someone added playlists to my account and I wonder if I can se what IP adress that person had? The lists are not nice. I have changed tha password so hopefully it won't happen again, but I really want to know who it was.

Newbie

Hello,   Someone added playlists to my account and I wonder if I can se what IP adress that person had? The lists are not nice. I have changed tha password so hopefully it won't happen a...

Joe

Community Legend

410 Views

1 replies

0 likes

Windows
  • 410 Views
  • 1 replies
  • 0 likes

Cannot Start Radio for an album

Sometimes when I try to Start Radio for an album nothing happens. Spotify simply keeps on playing the current song. Only after I restart spotify the Start Radio works for a while. This happens after I upgraded to version 0.9.8.296.g91f68827. Another ...

Newbie

Sometimes when I try to Start Radio for an album nothing happens. Spotify simply keeps on playing the current song. Only after I restart spotify the Start Radio works for a while. This happens after ...

Joe

Community Legend

422 Views

1 replies

0 likes

Windows
  • 422 Views
  • 1 replies
  • 0 likes