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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83416 Views

40 replies

68 likes

  • 83416 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790930 Views

503 replies

64 likes

  • 790930 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22712 Views

24 replies

7 likes

  • 22712 Views
  • 24 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3022 Views

0 replies

4 likes

  • 3022 Views
  • 0 replies
  • 4 likes

Browse available in free account, but not in premium account

I have a premium account and a free account, when I log out of my premimum account in the windows desktop app version 0.9.6 and log into my free account i have the browse tab. But in my premium account I do not. What is going on? How come I pay for s...

Roadie

I have a premium account and a free account, when I log out of my premimum account in the windows desktop app version 0.9.6 and log into my free account i have the browse tab. But in my premium accou...

ThaSnapDragon

Roadie

1285 Views

4 replies

0 likes

Windows
  • 1285 Views
  • 4 replies
  • 0 likes

Overwritten account

My first account was created with facebook and only facebook. I had not put any additional info, like new password or other account name. Few weeks ago I received and account from a friend of mine with a Spotify Premium on it, so I figured out I coul...

Casual Listener

My first account was created with facebook and only facebook. I had not put any additional info, like new password or other account name. Few weeks ago I received and account from a friend of mine wi...

Christoffer

Community Legend

9981 Views

3 replies

0 likes

Windows
  • 9981 Views
  • 3 replies
  • 0 likes

What happened to 'artists' button?

When I use Spotify I like to click on the artists button and browse artists I like until I see one I want to listen to and then browse their discography. It's great, the tile setup of each artist gives me a good visual interface that makes it easy to...

Gig Goer

When I use Spotify I like to click on the artists button and browse artists I like until I see one I want to listen to and then browse their discography. It's great, the tile setup of each artist giv...

Joe

Community Legend

583 Views

1 replies

0 likes

Windows
  • 583 Views
  • 1 replies
  • 0 likes

Custom Thumbnail

I am hoping someone knows how to create a custom thumbnail on a playlist I have the fastest growing Grunge playlist: Seattle Grunge if you're interested. A quick search of grunge on spotify puts this playlist at the top. The next 4 playlists have cus...

Music Fan

I am hoping someone knows how to create a custom thumbnail on a playlist   I have the fastest growing Grunge playlist:   Seattle Grunge if you're interested.   A quick...

GenestealerUK

Music Fan

4254 Views

4 replies

1 likes

Windows
  • 4254 Views
  • 4 replies
  • 1 likes

Solved!! Won't shuffle albums

Good Morning, I'm having an issue where i have shuffle selected and it shuffles just fine the playlists i've created. But everytime i go to ANY album. Playing Biffy Clyro's Opposoties right now and it only plays that album from top to bottom, doesn't...

Casual Listener

Good Morning,    I'm having an issue where i have shuffle selected and it shuffles just fine the playlists i've created.    But everytime i go to ANY album. Playing Biffy Clyr...

Ashlock

Casual Listener

10408 Views

9 replies

0 likes

Windows
  • 10408 Views
  • 9 replies
  • 0 likes

Mediabuttons on keyboard stopped working

Hi, Couple days ago my mediabuttons on my keyboard stopped working with spotify, I've tried to reinstall my keyboard and reinstalled spotify. Still doesn't work. The buttons DO work in Windows Media Player but not in Spotify, what can the problem be?...

Casual Listener

Hi,   Couple days ago my mediabuttons on my keyboard stopped working with spotify, I've tried to reinstall my keyboard and reinstalled spotify. Still doesn't work.   The buttons DO ...

tobiasberget

Casual Listener

2416 Views

2 replies

0 likes

Windows
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  • 2 replies
  • 0 likes

Better guidelines and contracts with artists and publishers

I've complained about this before (see: http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Strange-things-going-on-with-the-Spotify-database/m-p/487240#M56046 ) and I'm seriously getting irritated with songs or artists suddenly changing in de...

Music Fan

I've complained about this before (see: http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Strange-things-going-on-with-the-Spotify-database/m-p/487240#M56046 ) and I'm seriously getting irri...

Peter__

Community Legend

628 Views

1 replies

0 likes

Linux
Mac
Windows
  • 628 Views
  • 1 replies
  • 0 likes

Local files in a Public playlist not available to others

As a FREE member I realize I can not play my playlists on a mobile device, this does not pertain to me. What I want to do is be able to make my public playlists that contain local files playable to my friends. Doesn't Spotify work with some service l...

Regular

As a FREE member I realize I can not play my playlists on a mobile device, this does not pertain to me.     What I want to do is be able to make my public playlists that conta...

Joe

Community Legend

13696 Views

8 replies

0 likes

Windows
  • 13696 Views
  • 8 replies
  • 0 likes

Solved!! Stops playing for about 5 seconds every 5 minutes

For about 2 weeks ago spotify has started to act really irritating. Every 5-10 minutes spotify stops playing music for 5-10 seconds. Maybe its the buffer that's empty I don't now. There's no problem with my connection, I can watch all "play" services...

Regular

For about 2 weeks ago spotify has started to act really irritating. Every 5-10 minutes spotify stops playing music for 5-10 seconds. Maybe its the buffer that's empty I don't now. There's no problem ...

user-removed

Not applicable

1037 Views

3 replies

0 likes

Windows
  • 1037 Views
  • 3 replies
  • 0 likes

Solved!! Advertisement even though I have remium

So, Just now I saw this ad when I opened spotify: Can I fix this? Thanks

Casual Listener

So, Just now I saw this ad when I opened spotify:       Can I fix this?   Thanks 🙂

eff

Casual Listener

824 Views

2 replies

0 likes

Windows
  • 824 Views
  • 2 replies
  • 0 likes

Top Lists not showing

I have tried: Tested all countries and the "for me"/ "everywhere" options Log out / in Turn off / on Reinstall Still not working. What to do next?

Casual Listener

I have tried: Tested all countries and the "for me"/ "everywhere" options Log out / in Turn off / on Reinstall   Still not working.   What to do next?

Peter__

Community Legend

3739 Views

7 replies

0 likes

Windows
  • 3739 Views
  • 7 replies
  • 0 likes

Coping more than one file

Why I can't open the containing folder of more than one file? Basically I made a playlist and I want to copy all this songs to separate folder but seems to it's impossible. I tried to export playlist to winamp and copy from wmp but I gave up. Spotify...

Newbie

Why I can't open the containing folder of more than one file? Basically I made a playlist and I want to copy all this songs to separate folder but seems to it's impossible. I tried to export playlist...

Josh

Community Legend

590 Views

1 replies

0 likes

Windows
  • 590 Views
  • 1 replies
  • 0 likes

Banner

Kinda tired of the R. Kelly banner on my discover spotify. I'm sure that there are some who are excited about seeing an orgy when they open their spotify, but I'm not. I realize that they are paid advertising, but can we move that ad right along?

Visitor

Kinda tired of the R. Kelly banner on my discover spotify. I'm sure that there are some who are excited about seeing an orgy when they open their spotify, but I'm not. I realize that they are paid ad...

Josh

Community Legend

829 Views

1 replies

0 likes

Windows
  • 829 Views
  • 1 replies
  • 0 likes

Solved!! No scrobbling to last.fm

Hi, scrobbling to last.fm is not more working (Windows 7). "No contact to Server: Error 1718772999" What can I do? Best regards, Patrick

Casual Listener

Hi,   scrobbling to last.fm is not more working (Windows 7). "No contact to Server: Error 1718772999"   What can I do?   Best regards, Patrick

AssMan

Casual Listener

829 Views

1 replies

0 likes

Windows
  • 829 Views
  • 1 replies
  • 0 likes

Mess in artist's page

Hi, Just wanted to report 'a bug', that spotify wrongly displays a site for 'Warsaw National Philharmonic Orchestera' - look at the top songs and tiles of albums. I tried restaring computer and spotify itself, the problem is still there. I use Window...

Newbie

Hi,   Just wanted to report 'a bug', that spotify wrongly displays a site for 'Warsaw National Philharmonic Orchestera' - look at the top songs and tiles of albums. I tried restaring compute...

Peter__

Community Legend

443 Views

1 replies

0 likes

Windows
  • 443 Views
  • 1 replies
  • 0 likes

Solved!! Bug Report: Wrong version of a song

Sorry--I know this probably isn't the proper place for this but I wasn't sure where else to put it. I was doing some comparative listening of the Sweeney Todd albums this evening and noticed that, on the 2006 revival album, track 5 on the second disk...

Newbie

Sorry--I know this probably isn't the proper place for this but I wasn't sure where else to put it.   I was doing some comparative listening of the Sweeney Todd albums this evening and notic...

Peter__

Community Legend

745 Views

1 replies

0 likes

Windows
  • 745 Views
  • 1 replies
  • 0 likes

activity from years ago?

Can I see my own, or a friends activity from about a year and a half ago? We listened to a couple cool bands, but never added them to a playlist and forgot their name

Casual Listener

Can I see my own, or a friends activity from about a year and a half ago?  We listened to a couple cool bands, but never added them to a playlist and forgot their name 😞

Rollo_

Roadie

791 Views

4 replies

0 likes

Windows
  • 791 Views
  • 4 replies
  • 0 likes

Playback Errors: Catalogue - Out of Order

All of the song in the Thin Lizzy catalog play different songs than what is selected. E.g., if you click "she knows" track 1 in the "nightlife" album, "Are you ready?" from "live at High Voltage Festival 2011" album plays. Thanks. Jamie

Casual Listener

All of the song in the Thin Lizzy catalog play different songs than what is selected.   E.g., if you click "she knows" track 1 in the "nightlife" album, "Are you ready?" from "live at High ...

Peter__

Community Legend

521 Views

1 replies

0 likes

Windows
  • 521 Views
  • 1 replies
  • 0 likes

Solved!! songs on my playlist with the music note icon will not play

A few hours ago I was promoted to upgrade spotify. Now any song on my playlist with the little music note icon off to the right hand side will not play? I've tried to uninstall and reinstall spotify...nothing is working. More the 50% of my music will...

Visitor

A few hours ago I was promoted to upgrade spotify. Now any song on my playlist with the little music note icon off to the right hand side will not play?  I've tried to uninstall and re...

user-removed

Not applicable

4704 Views

3 replies

0 likes

Windows
  • 4704 Views
  • 3 replies
  • 0 likes