Trouble launching desktop Spotify

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Trouble launching desktop Spotify

cibarra95
Casual Listener

I have had Spotify for sometime now. I used the web palyer for quite a bit, but I have always been a fan of the desktop version. I was logged out of the desktop version and now  I cannot log back in. I have tried using my facebook information, but that doesn't work. I have also logged into facebook and tried launching it from there and all it does is open the web player. I also tried switcherro and it does not work. What should I do?

5 Replies

Re: Trouble launching desktop Spotify

Joe
Community Legend

What operating system are you using? Do you get an error message when you try to log into the desktop client?

Re: Trouble launching desktop Spotify

cibarra95
Casual Listener

I am using windows 8. I get an error message that says proxy error.

Re: Trouble launching desktop Spotify

Joe
Community Legend

Are you using a Socks5 proxy? If so can you switch to a HTTPS proxy instead or disable the proxy altogether?

Re: Trouble launching desktop Spotify

cibarra95
Casual Listener

Sorry for not replying, I get error 412. And I have no clue what proxy I have what do I do. It says to sllow it through the firewall and it is. Please help! I hate the web player

Re: Trouble launching desktop Spotify

Peter__
Community Legend
Do you get the same error after a re-install?
http://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify

Peter
Spotify Community Mentor and Troubleshooter

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