Cannot open any Spotify App - Error: Spotify failed to load application feed

Cannot open any Spotify App - Error: Spotify failed to load application feed

erikjo

Hello,

 

I have purchased the premium account yesterday.

Unfortunately since the last update, I cannot open any App within Spotify, everytime the same error (see attached screen).

 

I have reinstalled Spotify twice  like described on spotify.com help.

 

I am using the Spotify desktop app on Windows 7 with the Facebook login.

 

Thanks for your troubleshooting.

Erik

Capture.JPG

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23 Replies

Adam

Hey erikjo, thanks for posting. Can you click on an app from the App Finder to just open it (rather than adding/installing it)? Does that show up the same error?

 

Also, what version of Spotify is it you're on - to find out, head under Help and look for the About option. It should say something like 0.9.0, but let us know the full number.

--------------------------------------------------------------

For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

erikjo

Hi Adam,

 

no I cannot click just to open the app from the App Finder - same error as above.

 

My version is: 0.9.0.128.g3134f863

erikjo

Any suggestions?

 

Thanks

arminms

I have the same problem with Windows 7  64-bit. I can select the application and add it to the left bar, but it cannot be installed or opened. It says"failed to laod application" and below it in red "Not installed". Several times uninstalled Spotify, restarted Windows and then reinstalled the last version of Spotify. But I still have  the same problem.  My Spotify version is 0.9.0.128.g3134f863. Any sugestion?

Peter__

Are you guys connecting via a proxy? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Same problem here. Windows 8 Pro 64bit.

 

Cannot install any application.

Peter__

@user-removed wrote:

Same problem here. Windows 8 Pro 64bit.

 

Cannot install any application.


Hey 🙂 

 

Can you try a clean reinstallation? Are you connecting via a proxy? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

arminms

Hey,

No, I don't connect via proxy! 

Armin

Stevo3161981

This problem is also happening to me with some, but not all, of my apps.  It is happening with Apps I've used without any issue up until now.

 

I have also posted in the other threads because my App Finder is not working other than showing the 'top apps'.  No apps are showing in the 'Whats New' either?

 

Version is 0.9.0.129.g6978da9c

 

Not connecting via proxy as far as I am aware??  Have used Tunnelbear recently but it is currently switched off and I didn't use Spotify when I was using it.

Peter__

Try uninstalling, manually deleting the following folders (which might be hidden but they will definitely be there!) and then installing again: 

C:\Users\USERNAME\AppData\Local\Spotify

C:\Users\USERNAME\AppData\Roaming\Spotify

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

nibbet

I've done this and now i cant get app finder to load

voxefx

I find it so hard to believe this issue still has not been resolved, every suggestion has failed, and now I can not even use Tunewiki which was the only app that would work. HELP!!!

GNrose

Same problem here. Here is what I get on the console when trying to install Tunewiki:

 

20:13:00.017 W [AppDownloader.cpp:180 ] Download of app http://d1hza3lyffsoht.cloudfront.net/4eb30f9082e51355a7c43d7d50602ceb9de9ead2 failed

20:13:03.730 I [MainView.cpp:7183 ] Load complete (0) url: sp://cf28dff9bdb2bd2d48ceb5ce3318dd39e834511f.finder/index.html

20:14:12.294 W [AppDownloader.cpp:180 ] Download of app http://d1hza3lyffsoht.cloudfront.net/ed3b48563cf542b769221bf67250d295011

20:14:12.893 I [ApplicationPage.cpp:174 ] Keeping application finder alive for 60000 ms.
20:14:12.894 I [AppRunner.cpp:146 ] filtr: not installed
20:14:12.894 I [AppRunner.cpp:384 ] filtr: installing app
20:14:12.895 I [AppRunner.cpp:410 ] filtr (version 0.0.0): metadata query started
20:14:12.896 I [AppRunner.cpp:410 ] filtr (version 0.0.0): metadata query complete
20:14:12.897 I [AppRunner.cpp:410 ] filtr (version 0.0.0): download started
20:14:12.901 I [AppManager.cpp:267 ] Creating instance of the application install.
20:14:13.910 W [AppDownloader.cpp:180 ] Download of app http://d1hza3lyffsoht.cloudfront.net/ed3b48563cf542b769221bf67250d295011

20:14:13.915 I [AppRunner.cpp:410 ] filtr (version 0.0.0): download failed
20:14:13.921 I [MainView.cpp:7183 ] Load complete (0) url: sp://7ed8259209680e96f867cfd44d6d5a81b1d0b81f.install/index.html
20:14:13.925 E [AppRunner.cpp:162 ] filtr could not be loaded: Not Installed - Application is not installed
20:14:13.930 I [AppManager.cpp:267 ] Creating instance of the application error.
20:14:13.985 I [MainView.cpp:7183 ] Load complete (0) url: sp://53c1f1c22ed0a1cabdf03a3ae10f860a9924918b.error/index.html
20:14:16.789 I [ApplicationPage.cpp:174 ] Keeping application filtr alive for 60000 ms.
20:14:16.790 I [AppRunner.cpp:146 ] tunewiki: not installed
20:14:16.792 I [AppRunner.cpp:384 ] tunewiki: installing app
20:14:16.793 I [AppRunner.cpp:410 ] tunewiki (version 0.0.0): metadata query started
20:14:16.794 I [AppRunner.cpp:410 ] tunewiki (version 0.0.0): metadata query complete
20:14:16.795 I [AppRunner.cpp:410 ] tunewiki (version 0.0.0): download started
20:14:16.799 I [AppManager.cpp:267 ] Creating instance of the application install.
20:14:17.808 W [AppDownloader.cpp:180 ] Download of app http://d1hza3lyffsoht.cloudfront.net/4eb30f9082e51355a7c43d7d50602ceb9de

20:14:17.811 I [AppRunner.cpp:410 ] tunewiki (version 0.0.0): download failed
20:14:17.817 I [MainView.cpp:7183 ] Load complete (0) url: sp://7ed8259209680e96f867cfd44d6d5a81b1d0b81f.install/index.html
20:14:17.821 E [AppRunner.cpp:162 ] tunewiki could not be loaded: Not Installed - Application is not installed
20:14:17.827 I [AppManager.cpp:267 ] Creating instance of the application error.
20:14:17.866 I [MainView.cpp:7183 ] Load complete (0) url: sp://53c1f1c22ed0a1cabdf03a3ae10f860a9924918b.error/index.html

Peter__

@GNrose - do your other apps work? are you connecting via a proxy?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

voxefx

Experiencing same problem, questions been asked and answered months ago...other apps same issue tunewiki used to work no longer does, not behind a proxy.

gnroses

Exact same as @Voxefx 

Joe

Have you tried temporarily disabling any firewalls and security software?

gnroses

I have disable the firewall, no proxy, no VPN. my config didn't change from when It was working. I don't understand how I can access the music but not the apps which are just html/css+js ??? what could possibly be the problem in loading html/ccs and js

outofspace

That same issue.
Applications are not working on other machines.
They are working only on first-original one.
Yes, I did clean install.

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