Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Unable to play one particular album

Unable to play one particular album

I'm having a very odd problem. I am unable to play Dream Theater's 2013 album called Dream Theater on the desktop application. Everything else I've tried plays fine. I am also able to listen to that album on the web player and the iPhone app. Also, this problem has persisted for some time now.

 

Any ideas, anyone?

Reply
4 Replies

Do you have a copy of those tracks as local files on your computer?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I do - bought from iTunes.

Try the steps in this post:
http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Windows-Troubleshooting-Spotify/m-p/47876...

You probably just need to install Apple Quicktime and it will start working.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I prefer to not install Quicktime. I unlinked the tracks in Spotify, and now I can listen to it. Thanks for pointing me in the right direction!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random