Unable to play one particular album

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Unable to play one particular album

tohoq
Casual Listener

I'm having a very odd problem. I am unable to play Dream Theater's 2013 album called Dream Theater on the desktop application. Everything else I've tried plays fine. I am also able to listen to that album on the web player and the iPhone app. Also, this problem has persisted for some time now.

 

Any ideas, anyone?

4 Replies

Re: Unable to play one particular album

Peter__
Community Legend
Do you have a copy of those tracks as local files on your computer?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Unable to play one particular album

tohoq
Casual Listener

I do - bought from iTunes.

Re: Unable to play one particular album

Peter__
Community Legend
Try the steps in this post:
http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Windows-Troubleshooting-Spotify/m-p/47876...

You probably just need to install Apple Quicktime and it will start working.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Unable to play one particular album

tohoq
Casual Listener

I prefer to not install Quicktime. I unlinked the tracks in Spotify, and now I can listen to it. Thanks for pointing me in the right direction!

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