My Friends Spotify is attached to my facebook? My Playlists are gone!

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My Friends Spotify is attached to my facebook? My Playlists are gone!

MirandaOctavia
Newbie

Whenever I log into my spotify, my playlists do not show up, but a friend of mine's who had logged onto the device after I did. 

 

It shows up under my name, and my profile picture associated with facebook. However, if I log onto this site, my name shows up under Farle77, yet my facebook profile picture remains with her information such as email, etc. I have tried disconnecting and reconnecting to my facebook (My name is MirandaOctavia), and still, her playlists remain on my profile instead of mine. She is not having this problem and is loggin inter her own account normally.

 

Is there some way to fix this?

 

Thank you,

 

Miranda

1 Reply

Re: My Friends Spotify is attached to my facebook? My Playlists are gone!

kbrooksc
Community Legend

Hi there! I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form.

Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email. This will assign your case to a Spotify rep and you should hear back within 24 hours.

Cheers!



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