Soptify doesn't play local files

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Soptify doesn't play local files

dr_stein
Casual Listener

Hi everyone, i have a problem with spotify:

everything works great but when I try to play any local file trough Spotify i get an error message:

 

"There is a problem with the sound decoder. Spotify can't play music."

 

Every file is mp3 and they work with WMP.

I tried to reinstall Spotify and High Definition Audio Device drivers but it's not working with local files yet.

 

I am using a Dell XPS13 with Windows 8.1 Pro 64bit.

I am using Spotify 0.9.12.10.g89b2a4fc.

 

I attached a screenshot of the error.

 

Is there a way to solve my problem?

 

Thanks!

screen.PNG
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Re: Soptify doesn't play local files

Peter__
Community Legend
It's worth trying the steps here?
http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Windows-Troubleshooting-Spotify/m-p/47876...

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

2 Replies
Solution!

Re: Soptify doesn't play local files

Peter__
Community Legend
It's worth trying the steps here?
http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Windows-Troubleshooting-Spotify/m-p/47876...

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Soptify doesn't play local files

dr_stein
Casual Listener

thanks a lot! codec updated and local files working!

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