Media keys no longer work

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Media keys no longer work

user-removed
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Description

My media keys used to work to play, pause, skip forward/backward, etc. in Spotify, and other applications when Spotify is running. Suddenly, my media keys have no effect.

 

A more detailed description, using numbered steps

1. Open Spotify

2. Start playing music

3. Click my "Play/Pause" media key

 

  

What I expected to happen

Music pauses, and resumes upon another click

 

What actually happened

Nothing

 

My Operating System

Windows 7 (64 bit) AND Windows 8.1 (64 bit)

 

Do you have a Service Pack installed?

Windows 7 is Service Pack 1, Windows 8.1 has no Service Pack

 

My Spotify version

0.9.10.14.g578d350b

 

My internet provider and country

Service Electric, USA

 

Did you do a clean install of your current Windows version or did you upgrade from a previous version?

Clean installs on both

 

My username

snyderxc

 

Do you have any screenshots you can attach to more clearly explain your issue?

No

8 ACCEPTED SOLUTIONS

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Re: Media keys no longer work

user-removed
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I have determined that it is an issue with Google Music taking over the media keys when installed as a Chrome App. This thread can be closed, and marked solved.

 

SnyderXC

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Re: Media keys no longer work

Visitor

Finally, it was driving me crazy having to switch to the screen to change songs or pause, thanks!

 

For people that maybe can't find how to do it:

 

"settings" in the chrome browser

Click "Extensions" on the left

search for "google play music" app in the list and either uncheck to disable the app or just delete

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Re: Media keys no longer work

Regular

See also this fix: "Chrome Hijacking Your Media Keys? Here’s The Simple Fix"

http://www.omgchrome.com/chrome-google-music-media-keys/

 

This way you can still keep the Google Play Music Chrome app loaded with no interference 🙂

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Re: Media keys no longer work

Newbie

In my case was the Plex extension, so it can happen with other media related programs, be aware.

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Re: Media keys no longer work

Roadie

Regardless of what extensions you have, you can change it by going into the Extensions setting of Chrome, scroll to the very botton and select "Keyboard shortcuts".

There you can enforce that whoever has control of the media keys, that it is in Chrome only and not globally.  I set my Plex extension to be in Chrome only and it solved the issue.

 

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Re: Media keys no longer work

Newbie

Old thread but for me simply exiting (File>Exit) then reopening spotify worked. Based on the suggestions here I also exited chrome while I was restarting spotify, but I don't have any sort of media extensions installed so I'm not sure to what extent keeping chrome shut down helped. 

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Re: Media keys no longer work

Casual Listener

Fix that will work for everyone! 

Go in device manager, 

select keyboard 

select the keyboard you are using 

Right-click Update Driver software 

Browse my Computer for driver software  

Let me pick from a list od device drivers on my computer 

then find the one that with the same name as the one you are currently updating and update! 

 

This will work to reset all preferences 

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Re: Media keys no longer work

Newbie

Thank you so much. I have a Logitec g19 (first edition) and once I deleted the google play extension it worked immediately.

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88 Replies
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Solution!

Re: Media keys no longer work

user-removed
Not applicable

I have determined that it is an issue with Google Music taking over the media keys when installed as a Chrome App. This thread can be closed, and marked solved.

 

SnyderXC

View solution in original post

Highlighted
Solution!

Re: Media keys no longer work

Visitor

Finally, it was driving me crazy having to switch to the screen to change songs or pause, thanks!

 

For people that maybe can't find how to do it:

 

"settings" in the chrome browser

Click "Extensions" on the left

search for "google play music" app in the list and either uncheck to disable the app or just delete

View solution in original post

Highlighted

Re: Media keys no longer work

Visitor

Thank you for this solution! After messing with drivers, windows services, etc. for far too long I finally found this. Simple as can be.

 

Confirmed as a fix in my case on Windows 8.1. The offending Chrome extension was Google Play v1.232.0.

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Re: Media keys no longer work

Casual Listener

OMFG!!!!! I FREAKING LOVE YOU! THANKS SOOOOOOOOO MUCH!! 😄

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Re: Media keys no longer work

user-removed
Not applicable

You're welcome 😄

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Re: Media keys no longer work

Visitor

THANK YOU!

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Re: Media keys no longer work

Visitor

I don't have google musc installed, so that is not the solution for everyone 😞

Any help?

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Re: Media keys no longer work

Visitor
I don't have google music neither, my problem started after the first time running Windows Media Player in Windows 8.1, and after that every time I press the media keys it opens WMP.

I already desactivated WMP from the control panel but it doesn't work the media keys for now...

Also I saw a video that in Win 7 they go to msconfig and unselect the service from there but I don't find it in Win 8.1

Any other guess???
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Re: Media keys no longer work

Visitor
I can't freaking believe that **bleep** worked. Thanks a million, man!
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