Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
ipanasenko
Newbie
46161 Views
77 replies
26 likes

46161 Views
77 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
cour10e22
Regular
72778 Views
268 replies
21 likes

72778 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5109 Views
1 replies
6 likes

5109 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145170 Views
0 replies
26 likes
Mac
Windows

145170 Views
0 replies
26 likes

Solved!! Adding Songs That are not on Spotify

So I have a large amount of songs on my computer at home but I am on my phone, at work, or with someone else and want them to play some music but some songs are not there for anyone except me. Is there a work around for this? 1. Can I recommend addin...

Fishirboy
Newbie
So I have a large amount of songs on my computer at home but I am on my phone, at work, or with someone else and want them to play some music but some songs are not there for anyone except me. Is the...
2018-05-16 10:36:36 PM
2018-05-17 3:51:01 PM
JackBeau
Composer
61513 Views
1 replies
1 likes

61513 Views
1 replies
1 likes

Struggling to Scrobble/last.fm from spotify

Hello, I noticed my scrobbler for last.fm wasn't recording my tracks a few days ago and I was wondering if anyone else is having this issue too? I checked a few other threads that suggested trying to put spotify in private mode, offline mode, signing...

Oliveeeeeeeeer
Casual Listener
Hello, I noticed my scrobbler for last.fm wasn't recording my tracks a few days ago and I was wondering if anyone else is having this issue too? I checked a few other threads that suggested ...
2018-05-17 1:18:47 PM
2018-05-17 2:42:23 PM
Oliveeeeeeeeer
Casual Listener
4911 Views
2 replies
2 likes

4911 Views
2 replies
2 likes

Web Player don't work

Hi everyone, when I load the web page of Spotify web player, it become black/grey and every button disappears... as if it had not loaded the page...Someone else with the same problem? What happen? Thx all for the support.

ciccio95
Newbie
Hi everyone, when I load the web page of Spotify web player, it become black/grey and every button disappears... as if it had not loaded the page... Someone else with the same problem? What happen? ...
2018-05-16 3:22:06 PM
2018-05-17 12:03:29 PM
jylipaa
Music Fan
357 Views
1 replies
1 likes

357 Views
1 replies
1 likes

Sorting algorithm fault an inconsistent between desktop and android

It seem not possible to open an issue any longer so I post here instead. I would like to bump the following issue that is closed for some reason.https://community.spotify.com/t5/Ongoing-Issues/Sorting-algorithm-faulty-on-desktop/idc-p/4366157#M67093 ...

bosi
Roadie
It seem not possible to open an issue any longer so I post here instead. I would like to bump the following issue that is closed for some reason. https://community.spotify.com/t5/Ongoing-Issues/Sort...
2018-04-02 6:05:34 PM
2018-05-17 10:19:39 AM
bosi
Roadie
575 Views
2 replies
0 likes
sorting

575 Views
2 replies
0 likes

Editing playlist details does not grab the whole keyboard any longer

As of 1.0.77.338.g758ebd78 something the function for editing playlist details "Edit Details" has changed. While editing, if I press for example Shift-Left arrow to select text or Control-Left arrow to jump one word, spotify will instead skip to the ...

bosi
Roadie
As of 1.0.77.338.g758ebd78 something the function for editing playlist details "Edit Details" has changed. While editing, if I press for example Shift-Left arrow to select text or Control-Left a...
2018-04-02 6:10:00 PM
2018-05-17 10:17:17 AM
bosi
Roadie
409 Views
3 replies
0 likes

409 Views
3 replies
0 likes

Spotify is STILL opening at startup no matter what you do, FIX IT

Why is this so hard to fix? Or are you just trying to get rid of all of your customers? It's been ongoing issue for YEARS. Get your priorities together ffs. No matter what you do, no matter what settings you change, spotify will always start when win...

joe_____
Casual Listener
Why is this so hard to fix? Or are you just trying to get rid of all of your customers? It's been ongoing issue for YEARS. Get your priorities together ffs. No matter what you do, no matter what sett...
2018-05-17 5:22:32 AM
346 Views
0 replies
1 likes

346 Views
0 replies
1 likes

Superuser Contribution Saved songs deleted

all my saved songs got deleted. i don't know why.

michangalang
Newbie
all my saved songs got deleted. i don't know why.
2018-05-16 9:05:57 PM
2018-05-17 4:42:35 AM
Aimee_T
Roadie
244 Views
1 replies
0 likes

244 Views
1 replies
0 likes

equalizer

i need a sound equalizer on the desktop version... only that

marcellao
Newbie
i need a sound equalizer on the desktop version... only that
2018-05-17 2:46:05 AM
192 Views
0 replies
0 likes

192 Views
0 replies
0 likes

Local Files

how do get my local files on my computer that are already in playlists to play on my phone

bhobs
Casual Listener
how do get my local files on my computer that are already in playlists to play on my phone
2018-05-16 7:02:05 PM
2018-05-16 11:20:58 PM
bhobs
Casual Listener
272 Views
2 replies
0 likes

272 Views
2 replies
0 likes

Web Player plays one song at a time and stops

I can't even just click over and press play either...it doesn't work. I have to refresh the page and then press play. Every song, what the heck?

AlexandriaV
Newbie
I can't even just click over and press play either...it doesn't work. I have to refresh the page and then press play. Every song, what the heck?
2018-05-12 3:23:21 PM
2018-05-16 11:11:16 PM
r3d4cted
Casual Listener
389 Views
1 replies
0 likes

389 Views
1 replies
0 likes

Dailly Mix on Desktop not available offline

I have the issue that Your Daily Mix Not Available Offline but my connection is still online. I can listen music but cant run Daily Mix. I search on Internet and its say that i need to open port but how can i do in win 7? Can you help? Thank you.

lehongvan3514
Newbie
I have the issue that Your Daily Mix Not Available Offline but my connection is still online. I can listen music but cant run Daily Mix. I search on Internet and its say that i need to open port but ...
2018-04-05 6:44:27 AM
2018-05-16 10:00:14 PM
Jay100
Newbie
686 Views
3 replies
0 likes

686 Views
3 replies
0 likes

Queue gets stuck

Windows 10, Spotify Desktop v1.0.77.338.g758ebd78 This has been happening for quiet some time and I couldn't really be bothered reporting it because I haven't had a great experience with doing that in the past..... Every so often I can be happily que...

user-removed
Visitor
Windows 10, Spotify Desktop v1.0.77.338.g758ebd78 This has been happening for quiet some time and I couldn't really be bothered reporting it because I haven't had a great experienc...
2018-05-01 4:49:46 PM
2018-05-16 9:27:39 PM
Sebasty
Community Legend
2003 Views
4 replies
0 likes

2003 Views
4 replies
0 likes

The hated forced install

When Spotify forces an install, without asking, and it takes an extra 5 minutes to start my computer and listen to music, it is a really miserable customer experience. Why can't I choose when to install? So it's not Monday morning when I'm sitting do...

tidewater
Regular
When Spotify forces an install, without asking, and it takes an extra 5 minutes to start my computer and listen to music, it is a really miserable customer experience. Why can't I choose when to inst...
2018-05-16 8:40:08 PM
247 Views
0 replies
0 likes

247 Views
0 replies
0 likes

Windows 10 Spotify Connect Teul Raumfeld

Hello,My setup looks like thisMS Surface Book 2 Win10 1803 Teufel Raumfeld Stereo L (wired to Router)multiple iOS devices (WLAN) Streaming from iOS to the Raumfeld Stereo L works perfectly fine. But the Raumfeld Stereo L doesn't appear in the Spotify...

mafimafi09
Casual Listener
Hello, My setup looks like this MS Surface Book 2 Win10 1803 Teufel Raumfeld Stereo L (wired to Router) multiple iOS devices (WLAN) Streaming from iOS to the Raumfeld Stereo L work...
2018-05-16 6:54:21 PM
2018-05-16 7:06:11 PM
mafimafi09
Casual Listener
773 Views
1 replies
0 likes

773 Views
1 replies
0 likes

Solved!!Superuser Contribution Windows 10, Bluetooth headset PLAY/PAUSE button not working

Hi,I've seen similar thread, but it's Mac.I'm on Windows 10 PC, Spotify v1.0.19.106.gb8a7150f.My Bluetooth headset's Play/Pause button doesn't work with Spotify even when on-focus. Prev/Next button works fine.Everything works well with Windows Media ...

Elenakz
Casual Listener
Hi, I've seen similar thread, but it's Mac. I'm on Windows 10 PC, Spotify v1.0.19.106.gb8a7150f. My Bluetooth headset's Play/Pause button doesn't work with Spotify even when on-focus. Prev/Nex...
2015-12-15 3:31:36 AM
2018-05-16 6:07:02 PM
RM_Rosti
Newbie
35698 Views
56 replies
4 likes
Windows

35698 Views
56 replies
4 likes

Allow over proxy

Hello My company use proxy to allow users to reach the Internet.The IT checked and they cannot find any official articlle about IP needed to be whitelisted (or domain)They see in the logs about traffic to 104.199.64.0 but nothing documented.

Chura
Newbie
Hello My company use proxy to allow users to reach the Internet. The IT checked and they cannot find any official articlle about IP needed to be whitelisted (or domain) They see in the log...
2018-05-16 4:39:55 PM
832 Views
0 replies
1 likes

832 Views
0 replies
1 likes

Can't search cyrillic songs

Hi,When I try to search cyrillic songs in my playlist, they don't appear. However, they seem to appear when searching on the main bar. Which happens on my phone, too. I can find them only by sorting my 1k playlist. That makes them impossible to find ...

U3DyXAH
Casual Listener
Hi, When I try to search cyrillic songs in my playlist, they don't appear. However, they seem to appear when searching on the main bar. Which happens on my phone, too. I can find them only by s...
2018-05-11 10:41:13 PM
2018-05-16 4:37:32 PM
U3DyXAH
Casual Listener
630 Views
4 replies
1 likes

630 Views
4 replies
1 likes

Spotify for Windows permanently skips to the next song

I am running Spotify on Windows 10 with the latest update and when I want to play music, the app just constantly skips to the next song instead of playing one. No error message or the like appears.

cleph271
Casual Listener
I am running Spotify on Windows 10 with the latest update and when I want to play music, the app just constantly skips to the next song instead of playing one. No error message or the like app...
2018-05-16 8:35:37 AM
2018-05-16 4:34:13 PM
Narankiwi
Composer
372 Views
3 replies
0 likes

372 Views
3 replies
0 likes

offline problem waiting for connection

my spotify at deskopt cant download any song and while ago all my downloaded songs are deleted and cant download i reinstall the program few times but my problem still continues how can i solve this problem

BlueGambler
Regular
my spotify at deskopt cant download any song and while ago all my downloaded songs are deleted and cant download i reinstall the program few times but my problem still continues how can i ...
2018-05-16 3:49:03 PM
419 Views
0 replies
0 likes
Offline Access
problem

419 Views
0 replies
0 likes

Sound cuts out

It keeps happening to me where the sound just stops and the track continues to play. It happens when a new track is started. If I go into the volume mixer, spotify is not muted. But if I mute it and then unmute it, the sound comes back.Spotify is the...

surgeofsomethin
Newbie
It keeps happening to me where the sound just stops and the track continues to play. It happens when a new track is started. If I go into the volume mixer, spotify is not muted. But if I mute it and ...
2018-05-16 2:14:31 PM
356 Views
0 replies
0 likes

356 Views
0 replies
0 likes

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