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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2370 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154685 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

147658 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11465 Views

1 replies

6 likes

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Organising Playlists??

I've had Spotify Premium for a few years now, and used Albums as Playlists so that they appear like an Album list at the side for easy access. I now have hundreds of albums, sometimes dupilcate or triplicate! and wanted to know the best way of organi...

Regular

I've had Spotify Premium for a few years now, and used Albums as Playlists so that they appear like an Album list at the side for easy access.   I now have hundreds of albums, sometimes dupilc...

Sebasty

Community Legend

1886 Views

3 replies

0 likes

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Can't change playlist cover

Hey!When I try to change a playlist cover I go to "edit image" -> "replace image" and choose the file, after that I save it but when I close the desktop app and reopen it the playlist cover isn't saved...I use windows 10 app with the latest updates

Casual Listener

Hey! When I try to change a playlist cover I go to "edit image" -> "replace image" and choose the file, after that I save it but when I close the desktop app and reopen it the playlist cover isn'...

Soundofus

Community Legend

4202 Views

3 replies

2 likes

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Spotify 0.9.7.16 has just stopped working!

I've been using the vastly superior (but much older) v0.9.7.16 of Spotify without any issues until recently when the search facility seems to have stopped giving any results! It's the colour scheme & general superior usability of this older version c...

Music Fan

I've been using the vastly superior (but much older) v0.9.7.16 of Spotify without any issues until recently when the search facility seems to have stopped giving any results!   It's the colour...

Loxer

Community Legend

2182 Views

9 replies

0 likes

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Playback

After each album I have to close Spotify down and reopen to play the next album. Been like this all day (21/05/18).

Newbie

After each album I have to close Spotify down and reopen to play the next album. Been like this all day (21/05/18).

Sebasty

Community Legend

350 Views

1 replies

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Superuser Contribution Discord+spotify

I am trying to play a game with a friend, listen to music on spotify, and talk to my friend in discord. Unfortunately, whenever I join the discord call, I cannot hear any more audio from spotify. Is there any way to fix this?

Newbie

I am trying to play a game with a friend, listen to music on spotify, and talk to my friend in discord. Unfortunately, whenever I join the discord call, I cannot hear any more audio from spotify. Is ...

Alfredo

Roadie

726 Views

1 replies

0 likes

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Solved!! Music suddently skipping

I've been using spotify for a while now and without trouble, but last week the music being played started suddently skipping to either the song next to it in the playlist, or some random song from a "top 100 best new songs" kind of playlist that i ne...

Casual Listener

I've been using spotify for a while now and without trouble, but last week the music  being played started suddently skipping to either the song next to it in the playlist, or some random song f...

Loxer

Community Legend

3128 Views

4 replies

0 likes

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Solved!! Log In with Facebook button not working

I run the Desktop app on windows 10. When I want to connect via the "Log in with Facebook" button nothing happens. Even if I click the button 10 times, it still does not work. The animation loads, it shows me that the button is being clicked on, but ...

Newbie

I run the Desktop app on windows 10. When I want to connect via the "Log in with Facebook" button nothing happens. Even if I click the button 10 times, it still does not work. The animation loads, it...

M4R14

Casual Listener

21218 Views

9 replies

5 likes

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Superuser Contribution "If you have the file on your computer you can import it". How?

So, I have a DRM free song I downloaded after purchase from Amazon.It's a 93Mb megamix.If I browse local files, there is it. When I try and play it, it says"This track is unavailable, if you have the file on your computer you can import it" I've turn...

Visitor

So, I have a DRM free song I downloaded after purchase from Amazon. It's a 93Mb megamix. If I browse local files, there is it. When I try and play it, it says "This track is unavailable, if you ha...

Alfredo

Roadie

1034 Views

1 replies

0 likes

local
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Desktop overlay is turned on automatically when starting Spotify

I don't know since when this is happening, but I have turned off the overlay option in the settings and the slider actually shows "off".When I start Spotify the overlay is there again until I go to the settings and turn the overlay option on and off ...

Newbie

I don't know since when this is happening, but I have turned off the overlay option in the settings and the slider actually shows "off". When I start Spotify the overlay is there again until I go to...

gb79a

Music Fan

13496 Views

44 replies

67 likes

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Solved!! uninstalling spotify

Hi. I have just read how to use Windows Control Pannel - Uninstall Program function to uninstall spotify but even though spotify is installed as it boots up every time I start my computer, it is NOT listed as an installed program to UNINSTALL. Can an...

Casual Listener

Hi.  I have just read how to use Windows Control Pannel - Uninstall Program function to uninstall spotify but even though spotify is installed as it boots up every time I start my computer, it i...

Loxer

Community Legend

2093 Views

3 replies

0 likes

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Solved!! Multiple Spotify entries in Start Up

My laptop started to slow down a bit so i went into MSConfig to find out what was firing on start up. I noticed under Spotify there are 5 entries, 4 of which are identical ie "Spotify Ltd". Does anyone know if this is normal and why?

Roadie

My laptop started to slow down a bit so i went into MSConfig to find out what was firing on start up. I noticed under Spotify there are 5 entries, 4 of which are identical ie "Spotify Ltd". Does anyo...

Loxer

Community Legend

813 Views

1 replies

0 likes

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Superuser Contribution plays count does not work

plays count does not work , did all suggestions uninstall , reinstall etc.. when this will be fixed , and why always play counts problem on spotify ???

Newbie

plays count does not work , did all suggestions uninstall , reinstall etc.. when this will be fixed , and why always  play counts problem on spotify ???

Alfredo

Roadie

511 Views

1 replies

0 likes

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Spotify ULTRA zoom Windows 10

how I return it to normal??????? helppp

Newbie

how I return it to normal??????? helppp

Jollof

Composer

967 Views

1 replies

0 likes

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Superuser Contribution Spotify loads as a black screen every time i login.

Hello. It seems that every time i log in the screen turns black? I use the web player (windows 10) https://streamable.com/ctfoy

Visitor

Hello. It seems that every time i log in the screen turns black?   I use the web player  (windows 10)   https://streamable.com/ctfoy <error in action

Alfredo

Roadie

717 Views

1 replies

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"Normalize Volume" Setting - A Placebo?

has this feature ever worked? not as long as i've been a premium subscriber as far as i can tell, and i've been a premium subscriber for a long time.... not only does it not work, it doesn't even come close to working, the volume levels in playlist t...

Music Fan

has this feature ever worked? not as long as i've been a premium subscriber as far as i can tell, and i've been a premium subscriber for a long time.... not only does it not work, it doesn't even com...

2496 Views

0 replies

10 likes

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Solved!! Pausing Spotify Playback "Mutes" ALL Audio Playback On My Computer

Hi, everyone.I installed a Windows update today. After the update, Spotify seems to be acting strangely. Like the title says, pausing audio playback mutes all other sound output on my computer, including my web browser, and games on Steam.I tried Goo...

Newbie

Hi, everyone. I installed a Windows update today. After the update, Spotify seems to be acting strangely. Like the title says, pausing audio playback mutes all other sound output on my computer, i...

SGTAce

Casual Listener

37706 Views

26 replies

21 likes

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Superuser Contribution My Spotify Is Offline and I don't know why

My Spotify for no reason is offline even though it's not on offline mode and I have an internet connection. I have tried to log out and log back in but that didn't work as I don't use Facebook, and one of the posts that is supposed to help me denies ...

Casual Listener

My Spotify for no reason is offline even though it's not on offline mode and I have an internet connection. I have tried to log out and log back in but that didn't work as I don't use Facebook, and o...

Alfredo

Roadie

494 Views

1 replies

0 likes

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Superuser Contribution Issue with progression and volume bar

Hello Recently I have noticed that I'm not able to change volume by clicking on volume bar. It looks like it's somehow disabled. Only mouse scroll works. The same issue is with song progression bar. I'm able to click 'play' button and it works but ba...

Casual Listener

Hello   Recently I have noticed that I'm not able to change volume by clicking on volume bar. It looks like it's somehow disabled. Only mouse scroll works. The same issue is with song progress...

Alfredo

Roadie

715 Views

3 replies

0 likes

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Superuser Contribution mute everywhere

hi when i stop my music in spotify, i have no sound anymore everywhere in my desktop (youtube, videos...) so if i want to listen to some videos on youtube, the sound on spotify need to be at 0 and not in pause but it's really annoying. some help?

Newbie

hi when i stop my music in spotify, i have no sound anymore everywhere in my desktop (youtube, videos...) so if i want to listen to some videos on youtube, the sound on spotify need to be at 0 and no...

-xiq0h4mp5_y8

Casual Listener

2490 Views

7 replies

3 likes

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Bug: Focus to current song fails when some sorting is set

When a playlist is playing, you can click the album image to set the focus to the current song playing.However, when the sorting in one of the columns is other than the default, the wrong song will get focus. Spotify 1.0.80.474.gef6b503e (Windows Sto...

Casual Listener

When a playlist is playing, you can click the album image to set the focus to the current song playing. However, when the sorting in one of the columns is other than the default, the wrong song will...

657 Views

0 replies

1 likes

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