Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11468 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1297 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Regular
3157 Views
38 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
I have downloaded playlists to my Lenovo computer. I believe the files are physically downoaded to the harddrive? When I play from my Samsung the same playlist which is marked downloaded;Are the files downloaded to my Samsung mobile hard drive. If so...
I have downloaded playlists to my Lenovo computer. I believe the files are physically downoaded to the harddrive? When I play from my Samsung the same playlist which is marked downlo...
Community Legend
575 Views
1 replies
0 likes
PlanPremiumCountry NorwayDevicePCOperating SystemWindows 10 My Question or IssueI cannot remove some songs from my favorites, i have noticed they are all local files, but i cannot remove them from the favorites tab
Plan Premium Country Norway Device PC Operating System Windows 10 My Question or Issue I cannot remove some songs from my favorites, i have noticed they are all local file...
Community Legend
3324 Views
5 replies
0 likes
PlanPremiumCountry FranceDevicePCOperating SystemW7 My Question or IssueI can not performed an advanced search ! Always "no result"....Any ideas ?
Plan Premium Country France Device PC Operating System W7 My Question or Issue I can not performed an advanced search ! Always "no result".... Any ideas ?
Newbie
1598 Views
7 replies
4 likes
PlanSingle PremiumCountry IrelandDevicePCOperating SystemWindows 10 My Question or IssueHow to install spotify in windows without using the spotify installer ? As seems the Spotify installer will download Spotify itself, but in my working place its v...
Plan Single Premium Country Ireland Device PC Operating System Windows 10 My Question or Issue How to install spotify in windows without using the spotify installer ? As seems ...
Casual Listener
95107 Views
2 replies
4 likes
DeviceDesktopOperating SystemWindows 10 My Question or Issue Spotify seemed to have migrated itself over to the windows store app without asking me first, I have the windows store disabled for privacy reasons on my device. I uninstalled the windows s...
Device Desktop Operating System Windows 10 My Question or Issue Spotify seemed to have migrated itself over to the windows store app without asking me first, I have the w...
Community Legend
5756 Views
5 replies
0 likes
PlanPremiumCountry USDeviceDesktopOperating SystemWindows 10 Microsoft is forcing me to switch from Groove to Spotify. I have 32,000 purchased songs on my local drive. They show up under Local Files, but only a few are showing up under Artists, Album...
Plan Premium Country US Device Desktop Operating System Windows 10 Microsoft is forcing me to switch from Groove to Spotify. I have 32,000 purchased songs on my local driv...
Casual Listener
2053 Views
3 replies
0 likes
PlanPremiumCountryTurkeyDevicepackard bell laptopOperating Systemwindows 7 My Question or Issue i am using spotify on my laptop for 2 days.When i decided to listen to music this morning spotify started to skip every song,i could not listen to one of ...
Plan Premium Country Turkey Device packard bell laptop Operating System windows 7 My Question or Issue i am using spotify on my laptop for 2 days.When i decided to listen to mu...
Casual Listener
1099 Views
3 replies
0 likes
Look, i'm mexican, and most of the time we text "a huevo" but this is annoying me cus everytime i type "hue" (maybe too fast on windows 10) spotify ALWAYS rewind my darn current song, please somebody tell me how to skip this thing cus is making me cr...
Look, i'm mexican, and most of the time we text "a huevo" but this is annoying me cus everytime i type "hue" (maybe too fast on windows 10) spotify ALWAYS rewind my darn current song, please somebody...
Casual Listener
1060 Views
4 replies
0 likes
PlanPremiumCountryU.S. DeviceDesktop ComputerOperating SystemWindows 7 My Question or Issue When I try to download a playlist, Spotify stalls and I get the message "Waiting for connection". However, I'm connected to the internet.
Plan Premium Country U.S. Device Desktop Computer Operating System Windows 7 My Question or Issue When I try to download a playlist, Spotify stalls and I get the messag...
Community Legend
530 Views
1 replies
0 likes
PlanPremiumCountryNorway DeviceWindows 10 DesktopOperating SystemWindows 10 My Question or Issue After 1.84.344.0 was automatically installed I can no longer play any songs. When I click to play a song there is a delay of about 2 - 4 seconds before a...
Plan Premium Country Norway Device Windows 10 Desktop Operating System Windows 10 My Question or Issue After 1.84.344.0 was automatically installed I can no longer p...
Community Legend
756 Views
3 replies
0 likes
PlanPremiumCountry UKDevice(Android)Operating System(Android) My Question or Issue My account was recently hacked.some AWFUL music was listened to (obviously in my opinion)This has now polluted my Daily Mix and is in my search history.An "account rol...
Plan Premium Country UK Device (Android) Operating System (Android) My Question or Issue My account was recently hacked. some AWFUL music was listened to (obviously in m...
Community Legend
3746 Views
1 replies
0 likes
A firewall may be blocking Spotify. Please, update your firewall to allow Spotify. Additionally, you could try changing the currently used proxy settings. That is the message I get when I start a Spotify client on my desktop machine. I turned the fir...
A firewall may be blocking Spotify. Please, update your firewall to allow Spotify. Additionally, you could try changing the currently used proxy settings. That is the ...
Community Legend
45317 Views
1 replies
1 likes
Hi, there used to be the "audio effects" that could change the "distance" of the music, how far it sounded, my favourite one was the club mode, it was the furthest and didn't disturb my game audio.I've been trying to find an app or plugin that does i...
Hi, there used to be the "audio effects" that could change the "distance" of the music, how far it sounded, my favourite one was the club mode, it was the furthest and didn't disturb my game audio. ...
Community Legend
3389 Views
3 replies
0 likes
The Daily Mixes are great, however mine don't seem to change.I understand that they're supposed to change over time, with your listening habits. But mine are the same songs, in the same order, every day. Artists that I have set to exclude are not exc...
The Daily Mixes are great, however mine don't seem to change. I understand that they're supposed to change over time, with your listening habits. But mine are the same songs, in the same order, ev...
Not applicable
14956 Views
20 replies
11 likes
PlanPremiumCountry United KingdomDeviceDesktop PCOperating SystemWindows 10 My Question or Issue I have just noticed that the bonus tracks on the Pink Floyd remasters are greyed out & when clicking on them I get a message saying "This song is not ava...
Plan Premium Country United Kingdom Device Desktop PC Operating System Windows 10 My Question or Issue I have just noticed that the bonus tracks on the Pink Floyd remaste...
Community Legend
1152 Views
1 replies
0 likes
how do I find my 'songs' playlist - gone! All the other playlists are there...help please!
how do I find my 'songs' playlist - gone! All the other playlists are there...help please!
Community Legend
567 Views
1 replies
0 likes
My Question or Issue how do I find my 'songs' playlist - gone! All the other playlists are there...help please!
My Question or Issue how do I find my 'songs' playlist - gone! All the other playlists are there...help please!
Not applicable
1123 Views
4 replies
2 likes
Hi.I've tried editing my playlists' description, but as soon as I close the app all the changes disappear.Has this happened to anyone else?
Hi. I've tried editing my playlists' description, but as soon as I close the app all the changes disappear. Has this happened to anyone else?
Roadie
3272 Views
5 replies
4 likes
PlanMy plan is PremiumCountry FinlandDevicePc built by meOperating SystemWindows 10 My Question or Issue How to disable song banner permanently, now its coming up every time i start my pc and spotify and start a song with a media key.. Please gimme h...
Plan My plan is Premium Country Finland Device Pc built by me Operating System Windows 10 My Question or Issue How to disable song banner permanently, now its coming up e...
Roadie
3744 Views
14 replies
2 likes
I have an active premium subscription and running the desktop version on Windows 7, these features have worked fine in the past but in the past month these features have stopped working, they do work after a reinstall but as soon as I close Spotify t...
I have an active premium subscription and running the desktop version on Windows 7, these features have worked fine in the past but in the past month these features have stopped working, they do work...
Roadie
1192 Views
3 replies
2 likes
