Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-03-19 6:29:55 PM
notworking117
Casual Listener
91869 Views
81 replies
27 likes

91869 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
whatintheworldisthis
Visitor
102333 Views
291 replies
22 likes

102333 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7422 Views
1 replies
6 likes

7422 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147945 Views
0 replies
26 likes
Mac
Windows

147945 Views
0 replies
26 likes

Log in with Facebook in Windows Store version

PlanStudentCountryBelgium Operating SystemWindows 10 My Question or IssueHello,I can't use Spotify since I reinstalled a fresh version of Windows 10 on my PC. When I want to install the app, I get a message that I need to uninstall the Windows Store ...

umb-29_1ahcwg
Newbie
Plan Student Country Belgium Operating System Windows 10 My Question or Issue Hello, I can't use Spotify since I reinstalled a fresh version of Windows 10 on my PC. When I...
2018-06-12 2:46:10 PM
493 Views
0 replies
1 likes

493 Views
0 replies
1 likes

[Win10] Desktop app ignores multi display taskbar settings

Since the most recent update (yesterday, I believe) the desktop app ignores my taskbar settings. I've set the taskbar to display programs only on the taskbar of the screen they are opened on. Spotify stopped adhering to that yesterday and is shown on...

phlegted
Casual Listener
Since the most recent update (yesterday, I believe) the desktop app ignores my taskbar settings. I've set the taskbar to display programs only on the taskbar of the screen they are opened on. Spotify...
2018-03-04 1:44:10 PM
2018-06-12 12:51:29 PM
phlegted
Casual Listener
1504 Views
5 replies
15 likes

1504 Views
5 replies
15 likes

Web player hasn't worked for days

Hi, I use web player in chrome. I have logged out of my devices, checked my settings, logged back in, restarted, and followed every help guide task. It simply won't play anything. What is going on? I'm a premium member I'd really like to get this fix...

mallybeast
Newbie
Hi, I use web player in chrome. I have logged out of my devices, checked my settings, logged back in, restarted, and followed every help guide task. It simply won't play anything. &nb...
2018-05-10 2:40:49 PM
2018-06-12 12:40:49 PM
JimmiTaylor
Newbie
695 Views
4 replies
0 likes

695 Views
4 replies
0 likes

discover weekly not updating

Hello all, Till today, I hadn't any problem with my Discover Weekly. But today, I looked up my Discover Weekly and saw, it wasn't updated. What is wrong with that? Can someone help? Thanks

giannis07
Music Fan
Hello all, Till today, I hadn't any problem with my Discover Weekly. But today, I looked up my Discover Weekly and saw, it wasn't updated. What is wrong with that? Can someone he...
2018-06-04 2:57:02 PM
2018-06-12 11:37:12 AM
theo_jansen
Casual Listener
1162 Views
11 replies
4 likes

1162 Views
11 replies
4 likes

Solved!! Spotify Weekly Not Giving Me relevant Songs

PlanPremiumCountry DeviceDesktop PCOperating SystemWindows 10 My Question or Issue For the past three couple of months, my Spotify weekly has given me songs from a genre that I only listened to months ago. Since I used to listen to that genre, I've l...

LucidPC
Newbie
Plan Premium Country Device Desktop PC Operating System Windows 10 My Question or Issue For the past three couple of months, my Spotify weekly has given me songs from a ...
2018-06-12 5:48:10 AM
2018-06-12 10:57:04 AM
Sebasty
Community Legend
554 Views
1 replies
0 likes

554 Views
1 replies
0 likes

Many, many, small and big problems

PlanPremium (since 2012)CountryGermany DeviceDeskop Operating SystemWindows 7 Hello everybody, The last update of the desktop client is causing a lot of problems for me (Windows 7): The new search is often very, very slow and brings partly irrelvante...

Gil
Gig Goer
Plan Premium (since 2012) Country Germany Device Deskop Operating System Windows 7 Hello everybody, The last update of the desktop client is causing a lot of prob...
2018-06-12 10:41:24 AM
371 Views
0 replies
1 likes

371 Views
0 replies
1 likes

Xbox one playback volume low

When playing the app on the background the music is low still with the volume all the way up

BigManSDMF
Casual Listener
When playing the app on the background the music is low still with the volume all the way up
2018-05-26 6:11:58 PM
2018-06-12 10:07:04 AM
oivindi
Regular
8917 Views
5 replies
2 likes

8917 Views
5 replies
2 likes

Solved!! I am running on WIndows 10, the spotify for windows doesn't work, it won't start the application

I am running on WIndows 10, the spotify for windows doesn't work at all, it won't start the application. Look as I attached.

pepsocerezo
Newbie
I am running on WIndows 10, the spotify for windows doesn't work at all, it won't start the application. Look as I attached.
2018-05-16 5:01:11 AM
2018-06-12 8:48:35 AM
hksthff
Newbie
3967 Views
4 replies
4 likes

3967 Views
4 replies
4 likes

Solved!! Normal volume for 0,5 second and much lower volume after that

PlanPremiumCountryFI DeviceDell business laptopOperating SystemWin 10 My Question or Issue Music starts at normal volume for 0,5 seconds. After that it turns down to significantly lower volume. Normal volume used to be 17, now 50 gives approximately ...

fakoff
Regular
Plan Premium Country FI Device Dell business laptop Operating System Win 10 My Question or Issue Music starts at normal volume for 0,5 seconds. After that it turns down t...
2018-06-08 10:49:27 AM
2018-06-12 7:15:07 AM
fakoff
Regular
981 Views
2 replies
1 likes

981 Views
2 replies
1 likes

Solved!! Album Cover for Current Song

My Question or Issue The album art work of the song that was currently playing used to appear with the song information in the bottom left corner of my desktop app and now it is only showing the song and the artist. How do I get the album artwork to ...

makenzieorourke
Newbie
My Question or Issue The album art work of the song that was currently playing used to appear with the song information in the bottom left corner of my desktop app and now it is only s...
2018-06-11 8:11:03 PM
2018-06-12 4:52:17 AM
cjw333
Newbie
3839 Views
2 replies
5 likes

3839 Views
2 replies
5 likes

Superuser Contribution Music Playing Something Else

PlanFreeCountry United StatesDeviceLaptopOperating SystemWindows 10 My Question or IssueI use Spotify every day, and I listen to BTS. On their "Dark & Wild" album is a song called "Hip Hop Phile," but instead of playing the song they play a reaction ...

reyllo
Newbie
Plan Free Country United States Device Laptop Operating System Windows 10 My Question or Issue I use Spotify every day, and I listen to BTS. On their "Dark & Wild" album is...
2018-06-07 12:38:59 AM
2018-06-12 2:52:23 AM
Alfredo
Roadie
436 Views
1 replies
0 likes

436 Views
1 replies
0 likes

Superuser Contribution Spotify Mutes All Programs

Hello The problem is that when i start spotify app and have for example a youtube video in the background playing and then turns on a song i can hear everything fine, but as soon as i pause spotify all the sound from my apps just gets muted (games, y...

0x1h-qjnk_ug0
Casual Listener
Hello The problem is that when i start spotify app and have for example a youtube video in the background playing and then turns on a song i can hear everything fine, but as soon as i pause ...
2018-06-07 8:03:56 PM
2018-06-12 2:13:19 AM
Alfredo
Roadie
1996 Views
1 replies
2 likes

1996 Views
1 replies
2 likes

Superuser Contribution Activity isn't shared

PlanPremiumCountry GermanyDevicePC and SmartphoneOperating SystemAll Systems (Win 10, Android) My Question or IssueSince a few weeks my friends/ followers aren't able to see my activity anymore. I didn't change any settings and checked them as well. ...

mariustholen
Music Fan
Plan Premium Country Germany Device PC and Smartphone Operating System All Systems (Win 10, Android) My Question or Issue Since a few weeks my friends/ followers aren't able to s...
2018-06-06 12:00:30 AM
2018-06-12 1:21:06 AM
Alfredo
Roadie
449 Views
1 replies
0 likes

449 Views
1 replies
0 likes

Superuser Contribution Songs keep glitching

PlanPremiumCountry USA DeviceHP DesktopOperating SystemWindows 10 My Question or Issue Songs keep glitching while listening to them. sounds like a scratched CD.

_u7t0b5u-x9lo
Newbie
Plan Premium Country USA Device HP Desktop Operating System Windows 10 My Question or Issue Songs keep glitching while listening to them. sounds like a scratched ...
2018-06-06 11:55:30 PM
2018-06-12 1:19:17 AM
Alfredo
Roadie
609 Views
1 replies
0 likes

609 Views
1 replies
0 likes

Superuser Contribution spotifyhelper.exe has stopped working when clicking on New Releases

Every time I click on new releases on the Desktop version using Win 7 it keeps popping up with the spotifyhelper.exe has stopped working error and yes I have removed it and restalled it but still get the same. This is a work PC however I can access e...

stefd1
Regular
Every time I click on new releases on the Desktop version using Win 7 it keeps popping up with the spotifyhelper.exe has stopped working error and yes I have removed it and restalled it ...
2018-05-23 9:34:17 AM
2018-06-11 11:57:10 PM
Alfredo
Roadie
1032 Views
3 replies
0 likes

1032 Views
3 replies
0 likes

Solved!!Superuser Contribution Option to download songs on laptop is absent

Hello I am from Denmark It seems af if the option of downloading songs to my Windows 10 laptop has gone missing. It is no issue downloading the songs to my phone, as the green checkbox/slider is there, which it is not on my laptop. I have tried a cle...

user-removed
Visitor
Hello I am from Denmark It seems af if the option of downloading songs to my Windows 10 laptop has gone missing. It is no issue downloading the songs to my phone, as the green checkbox/sli...
2018-06-05 1:51:25 PM
2018-06-11 11:53:05 PM
Alfredo
Roadie
2910 Views
3 replies
0 likes

2910 Views
3 replies
0 likes

Can play songs by one artist ...

I am using Spotify premium in the UK on Windows 7 and, for some reason, I can't play songs by one particular artist. I have tried uninstalling, reinstalling on all my devices. There is another computer in the house with a different spotify account an...

user-removed
Visitor
I am using Spotify premium in the UK on Windows 7 and, for some reason, I can't play songs by one particular artist. I have tried uninstalling, reinstalling on all my devices. There is another comput...
2018-06-11 9:09:23 PM
2018-06-11 11:13:29 PM
user-removed
Not applicable
523 Views
3 replies
0 likes

523 Views
3 replies
0 likes

Popping/clipping sound randomly when playing music

Using windows 10 and playing a track in spotify, I get random popping/clipping sounds that happen when playing the song. It comes and goes and is jarring, how do I fix this? I already reinstalled spotify.

dgreen97
Casual Listener
Using windows 10 and playing a track in spotify, I get random popping/clipping sounds that happen when playing the song. It comes and goes and is jarring, how do I fix this? I already reinstalled spo...
2018-06-11 9:17:11 PM
2018-06-11 9:33:11 PM
GnarlyData
Regular
2043 Views
1 replies
0 likes

2043 Views
1 replies
0 likes

Can´t open Spotify

Hello,If I start Spotify on my Windows Desktop I just see a black sqare, I can form it like the normal Spotify Window but I can not click something. The only thing I can do is close Spotify in the Task-list.Is it a Problem of Spotify or my PC and how...

ljhviztfkjhbiuz
Casual Listener
Hello, If I start Spotify on my Windows Desktop I just see a black sqare, I can form it like the normal Spotify Window but I can not click something. The only thing I can do is close Spotify in the ...
2018-05-17 6:32:52 PM
2018-06-11 7:24:07 PM
blissfulnomad
Newbie
605 Views
2 replies
2 likes

605 Views
2 replies
2 likes

why can't i find some albums on the app or pc version of spotify but i can find them on the site?

PlanFree/PremiumCountry greeceDeviceOperating SystemAndroid nougat, Windows 10 My Question or Issue I cant find some albums on the app or thw windows version of spotify but i can find them on the web version which is not helping me that much because ...

2s1q59-_dlekw
Newbie
Plan Free/Premium Country greece Device Operating System Android nougat, Windows 10 My Question or Issue I cant find some albums on the app or thw windows version of spoti...
2018-06-11 1:14:09 PM
315 Views
0 replies
0 likes

315 Views
0 replies
0 likes

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