Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
25316 Views
11 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
924658 Views
542 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
48786 Views
40 replies
9 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
The Daily Mixes are great, however mine don't seem to change.I understand that they're supposed to change over time, with your listening habits. But mine are the same songs, in the same order, every day. Artists that I have set to exclude are not exc...
The Daily Mixes are great, however mine don't seem to change. I understand that they're supposed to change over time, with your listening habits. But mine are the same songs, in the same order, ev...
Not applicable
14309 Views
20 replies
11 likes
PlanPremiumCountry United KingdomDeviceDesktop PCOperating SystemWindows 10 My Question or Issue I have just noticed that the bonus tracks on the Pink Floyd remasters are greyed out & when clicking on them I get a message saying "This song is not ava...
Plan Premium Country United Kingdom Device Desktop PC Operating System Windows 10 My Question or Issue I have just noticed that the bonus tracks on the Pink Floyd remaste...
Community Legend
1109 Views
1 replies
0 likes
how do I find my 'songs' playlist - gone! All the other playlists are there...help please!
how do I find my 'songs' playlist - gone! All the other playlists are there...help please!
Community Legend
537 Views
1 replies
0 likes
My Question or Issue how do I find my 'songs' playlist - gone! All the other playlists are there...help please!
My Question or Issue how do I find my 'songs' playlist - gone! All the other playlists are there...help please!
Not applicable
1102 Views
4 replies
2 likes
Hi.I've tried editing my playlists' description, but as soon as I close the app all the changes disappear.Has this happened to anyone else?
Hi. I've tried editing my playlists' description, but as soon as I close the app all the changes disappear. Has this happened to anyone else?
Roadie
3189 Views
5 replies
4 likes
PlanMy plan is PremiumCountry FinlandDevicePc built by meOperating SystemWindows 10 My Question or Issue How to disable song banner permanently, now its coming up every time i start my pc and spotify and start a song with a media key.. Please gimme h...
Plan My plan is Premium Country Finland Device Pc built by me Operating System Windows 10 My Question or Issue How to disable song banner permanently, now its coming up e...
Roadie
3601 Views
14 replies
2 likes
I have an active premium subscription and running the desktop version on Windows 7, these features have worked fine in the past but in the past month these features have stopped working, they do work after a reinstall but as soon as I close Spotify t...
I have an active premium subscription and running the desktop version on Windows 7, these features have worked fine in the past but in the past month these features have stopped working, they do work...
Roadie
1149 Views
3 replies
2 likes
PlanFree/PremiumCountry- U.S.A. DeviceToshiba Laptop ComputerOperating SystemWindows 7 Home Premium (32-bit) My Question or Issue- Working fine until today. I made no changes to computer before this happened. I cleared web cache and cookies (on the p...
Plan Free/Premium Country- U.S.A. Device Toshiba Laptop Computer Operating System Windows 7 Home Premium (32-bit) My Question or Issue- Working fine until today. I made...
Regular
545 Views
2 replies
0 likes
PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or Issue Spotify keeps crashing my display adapter. I read that it had something to do with hardware acceleration and Nvidia GPUs but it kept happening after I disabled hardware ...
Plan Premium Country Denmark Device PC Operating System Windows 10 My Question or Issue Spotify keeps crashing my display adapter. I read that it had something to do with hardw...
Casual Listener
2304 Views
2 replies
1 likes
Hi,I just clicked a small icon like "<" next to the thumbnail at the bottom of the window, for the currently playing song. The thumbnail has been hidden and now I can't seem to bring it back... Can anyone help me and give instruction how to return to...
Hi, I just clicked a small icon like "<" next to the thumbnail at the bottom of the window, for the currently playing song. The thumbnail has been hidden and now I can't seem to bring it back... ...
Community Legend
7221 Views
3 replies
1 likes
with spotify on windows, i used to have local files of differents artists and recently i deleted them. The problem is that everytime i want to stream one of these songs, spotify might be trying to find these songs but they aren't here anymore so i ca...
with spotify on windows, i used to have local files of differents artists and recently i deleted them. The problem is that everytime i want to stream one of these songs, spotify might b...
Regular
526 Views
1 replies
0 likes
I have a bluetooth controller which i use for playing games, it is a no name generic one. I want to know if anyone knows of an app or a way to bind the back buttons to skip songs on spotify? it annoying to have to click away from my game to spotify j...
I have a bluetooth controller which i use for playing games, it is a no name generic one. I want to know if anyone knows of an app or a way to bind the back buttons to skip songs on sp...
Regular
1200 Views
1 replies
1 likes
PlanFree/PremiumCountry CanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueLogged on this morning and I really like the change with the Heart icon now. Makes it easy to see what I have saved.However, the main thing I noticed is that al...
Plan Free/Premium Country Canada Device Desktop Operating System Windows 10 My Question or Issue Logged on this morning and I really like the change with the Heart icon now. Ma...
Casual Listener
669 Views
2 replies
0 likes
Plan UnlimitedCountry USADevice PCOperating System Windows 10 My Question or IssueWhen I don't know what I want to listen to I used to be able to select from the "Your Library" menu "Songs." This would list all the songs I had saved in which I could ...
Plan Unlimited Country USA Device PC Operating System Windows 10 My Question or Issue When I don't know what I want to listen to I used to be able to select from the "Your...
Community Legend
19980 Views
3 replies
2 likes
PlanFreeCountryIsraelDeviceDesktopOperating SystemWindows 10 My Question or IssueHow can i stop and skip songs in game? i can't use the playback when i'm not in the spotify hardware.
Plan Free Country Israel Device Desktop Operating System Windows 10 My Question or Issue How can i stop and skip songs in game? i can't use the playback when i'm not in the spotify har...
Newbie
61408 Views
3 replies
0 likes
PlanFreeCountry IndonesiaOperating System(Windows 10) My Question or IssuePlease help me, my songs folder disappeared
Plan Free Country Indonesia Operating System (Windows 10) My Question or Issue Please help me, my songs folder disappeared
Regular
2334 Views
3 replies
0 likes
PlanPremiumCountry UKDeviceAllOperating SystemAll My Question or Issue Shuffle still doesn't work, it only selects a section of my playlist and i have to scroll to different parts of my playlist to get it to play songs from there. This is happeneing ...
Plan Premium Country UK Device All Operating System All My Question or Issue Shuffle still doesn't work, it only selects a section of my playlist and i have to scroll to ...
Regular
650 Views
2 replies
0 likes
First of all, I'm sorry, english is not my first language. I will try my best to explain what is the problem. My spotify won't play music. It starts to tilt after ~20 secs. Music stops, plays, stops, plays... Internet connection is just fine, that sh...
First of all, I'm sorry, english is not my first language. I will try my best to explain what is the problem. My spotify won't play music. It starts to tilt after ~20 secs. Music stops, play...
Community Legend
1444 Views
1 replies
0 likes
Someone on my family Premium account suddenly has a different interface on his desktop app: Instead of SONGS on the left hand side, it says FAVORITE SONGS (he didn't change anything to make this happen), and all his check marks on his songs have beco...
Someone on my family Premium account suddenly has a different interface on his desktop app: Instead of SONGS on the left hand side, it says FAVORITE SONGS (he didn't change anything to make this happ...
Regular
1567 Views
5 replies
3 likes
Plan - PremiumCountry - Canada Device - Toshiba LaptopOperating System - Windows 7 My Question or IssueSo, I am a premium member with a laptop... I am trying to download the music I have selected from Spotify onto my hard drive so that I can put them...
Plan - Premium Country - Canada Device - Toshiba Laptop Operating System - Windows 7 My Question or Issue So, I am a premium member with a laptop... I am tryi...
Roadie
428 Views
1 replies
0 likes
