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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83771 Views

40 replies

68 likes

  • 83771 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

lunarchuck

Visitor

794432 Views

504 replies

64 likes

  • 794432 Views
  • 504 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23637 Views

25 replies

7 likes

  • 23637 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3051 Views

0 replies

4 likes

  • 3051 Views
  • 0 replies
  • 4 likes

Solved!! Having issues with friend feed and radio.

PlanFreeCountryUnited StatesDeviceWindows laptopOperating SystemWindows 10 My Question or IssueTitle says it all, but let me tell you what I've tried and explain a little better. Basically, everytime I open up Spotify, my friend feed says "Hmm, the F...

Visitor

Plan Free Country United States Device Windows laptop Operating System Windows 10   My Question or Issue Title says it all, but let me tell you what I've tried and explain a little bet...

Loxer

Community Legend

1011 Views

1 replies

0 likes

  • 1011 Views
  • 1 replies
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BAD SOUND QUALITY ON PC WINDOWS

Ever since I downloaded spotify on my computer (windows) it's sounded trash from day 1. I have premium with the High Quality option turned on and still sounds terrible, anyone know any fixes? I've tried turning off Normalize volume but it did nothing...

Newbie

    Ever since I downloaded spotify on my computer (windows) it's sounded trash from day 1. I have premium with the High Quality option turned on and still sounds terrible, anyone know an...

Sebasty

Community Legend

40791 Views

1 replies

10 likes

  • 40791 Views
  • 1 replies
  • 10 likes

Daily Mix Broken

PlanPremiumCountryCosta Rica Device1+ one and LaptopOperating SystemAndroid 6.0.1 and Windows 10 Issue I start using this app Monday. The first day I like because it recommend me music and the "you daily mix" is awesome. It show me 2 Daily Mix but I ...

Newbie

Plan Premium Country Costa Rica   Device 1+ one and Laptop Operating System Android 6.0.1 and Windows 10   Issue  I start using this app Monday. The first day I like because...

user-removed

Not applicable

993 Views

2 replies

0 likes

  • 993 Views
  • 2 replies
  • 0 likes

Solved!! [Windows] App for Windows 10 doesn't work

PlanPremiumCountryGermanyDeviceLenovo YogaBook Operating SystemWindows 10 My Question or IssueDear Community,my Windows 10 app doesn't work. It started about 1 month ago. Ever since, I deinstalled and reinstalled the app (both Windows store and Spoti...

Casual Listener

Plan Premium Country Germany Device Lenovo YogaBook  Operating System Windows 10   My Question or Issue Dear Community, my Windows 10 app doesn't work. It started about 1 mo...

koguz

Casual Listener

1573 Views

5 replies

0 likes

  • 1573 Views
  • 5 replies
  • 0 likes

Solved!! This song is not available. if you have the file on your computer you can import it

Earlier today I tried to play a song, and the blue notifcation is starting This song is not available. if you have the file on your computer you can import it. It worked fine yesterday. I reinstalled spotify to no avail.Im on windows 10, and I have a...

Casual Listener

Earlier today I tried to play a song, and the blue notifcation is starting This song is not available. if you have the file on your computer you can import it. It worked fine yesterday. I r...

HPotas

Newbie

35972 Views

33 replies

0 likes

Windows
  • 35972 Views
  • 33 replies
  • 0 likes

Random or shuffle button dont remember my slection

PlanPremiumCountryArgentina DevicePcOperating SystemWindows 10 and 7 My Question or Issue Hi. Everyday i star the windows app and the shouffle button is not selected. The app dont save my selection.

Newbie

Plan Premium Country Argentina   Device Pc Operating System Windows 10 and 7   My Question or Issue  Hi. Everyday i star the windows app and the shouffle button is not selec...

Preticle

Composer

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Not launching; disappeared

PlanPremiumCountryUnited StatesDeviceASUS laptopOperating SystemWindows 10 My Question or Issue Tried to open Spotify from the pinned icon on the startbar and got the error "Windows cannot access the specified device, path, or file. You may not have ...

Newbie

Plan Premium Country United States Device ASUS laptop Operating System Windows 10   My Question or Issue  Tried to open Spotify from the pinned icon on the startbar and got the er...

DennyEMufc

Roadie

1710 Views

2 replies

0 likes

  • 1710 Views
  • 2 replies
  • 0 likes

Desktop Volume Overlay Keeps Appearing Even When Its Disabled

PlanPremium DeviceDesktop PC Operating SystemWindows 10 (64 bit) Have been having this issue for a while now where whenever I change the volume, the desktop overlay using media keys keep coming back even though it's disabled. It usually comes back ev...

Casual Listener

Plan Premium   Device Desktop PC   Operating System Windows 10 (64 bit)   Have been having this issue for a while now where whenever I change the volume, the desktop overlay u...

SNAJA

Casual Listener

2155 Views

3 replies

2 likes

  • 2155 Views
  • 3 replies
  • 2 likes

Solved!! Playlist doofed (cannot remove songs/these songs don't play)

PlanFreeCountryUSA DeviceWindows PC, iPhone 6+Operating SystemWindows 10/iOS My Question or Issue I have a playlist with a large amount of songs from the same artist/album that not only can I not remove from my playlist, but they do not play when I a...

Music Fan

Plan Free Country USA  Device Windows PC, iPhone 6+ Operating System Windows 10/iOS   My Question or Issue  I have a playlist with a large amount of songs from the same artis...

Gosh_Josh

Music Fan

2965 Views

8 replies

0 likes

  • 2965 Views
  • 8 replies
  • 0 likes

Desktop overlay is turned on automatically when starting Spotify

I don't know since when this is happening, but I have turned off the overlay option in the settings and the slider actually shows "off".When I start Spotify the overlay is there again until I go to the settings and turn the overlay option on and off ...

Newbie

I don't know since when this is happening, but I have turned off the overlay option in the settings and the slider actually shows "off". When I start Spotify the overlay is there again until I go to...

gb79a

Music Fan

13924 Views

44 replies

67 likes

  • 13924 Views
  • 44 replies
  • 67 likes

Can't see profile + infinite "next" on multiple device + Language

PlanFreeCountryItaly Device(3xPCs + 1 Mobile)Operating System(Windows 10 (x2) & Ubuntu & Android 8.0) My Question or Issue I can't see my profile, in friends "follower" is just showed my ID.In the Windows application it says "The page doesn't exists ...

Casual Listener

Plan Free Country Italy   Device (3xPCs + 1 Mobile) Operating System (Windows 10 (x2) & Ubuntu & Android 8.0)   My Question or Issue  I can't see my profile, in frie...

OZKY23

Casual Listener

716 Views

1 replies

0 likes

bug
language
no-control
  • 716 Views
  • 1 replies
  • 0 likes

Spotify on Windows 10 - Music banner in left corner (currently playing song)

PlanFree/PremiumCountry Device(Desktop)Operating System(Windows 10) My Question or Issue Hello, last 2 days in my windows 10 desktop app spotify will to display a banner with a currently playing song. How i can disable it ? I check settings it is her...

Newbie

Plan Free/Premium Country   Device (Desktop) Operating System (Windows 10)   My Question or Issue   Hello, last 2 days in my windows 10 desktop app spotify will to disp...

Loxer

Community Legend

17441 Views

3 replies

0 likes

  • 17441 Views
  • 3 replies
  • 0 likes

Certain songs don't play

Hi! I am having some problems with my spotify. I recently got premium but for some reason I can not play songs anymore that I had marked as do not play when I did not have premium. Is there a way to turn this back and make the songs paly again?Thanks...

Newbie

Hi! I am having some problems with my spotify. I recently got premium but for some reason I can not play songs anymore that I had marked as do not play when I did not have premium. Is there a way to ...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Media keys popup box

Even when the option is disabled, if i restart my computer it still shows the pop up box. Have to disable it and re enable it again before it wont show it up any more. Very annoying and was wondering if anyone has a soultion.(Windows 10)

Newbie

Even when the option is disabled, if i restart my computer it still shows the pop up box. Have to disable it and re enable it again before it wont show it up any more. Very annoying and was wondering...

regortaz

Casual Listener

870 Views

3 replies

0 likes

  • 870 Views
  • 3 replies
  • 0 likes

Spotify showing desktop overlay after last update although I disabled the option in settings

Spotify showing desktop overlay after last update although I disabled the option in settings

Casual Listener

Spotify showing desktop overlay after last update although I disabled the option in settings

barry1001

Regular

3395 Views

16 replies

28 likes

  • 3395 Views
  • 16 replies
  • 28 likes

Proxy not working on Windows 10

PlanPremiumCountryGermany DeviceHPOperating SystemWindows 10 My Question or IssueSince version: 1.0.83.318.g6c07039dProxies which do not require authentication are not working. Proxies with authentication are working. I am for years only in this comm...

Regular

Plan Premium Country Germany   Device HP Operating System Windows 10   My Question or Issue Since version: 1.0.83.318.g6c07039d Proxies which do not require authentication ...

emk888

Regular

2866 Views

2 replies

1 likes

  • 2866 Views
  • 2 replies
  • 1 likes

Superuser Contribution Family plan problems

PlanPremiumCountry USADeviceiphone 6s+ and iphone 7Operating Systemupdated ios My Question or IssueMy wife and I cannot use bluetooth access simultaneously to our playlists without getting "crosstalk" between our playlists. How do we run our own play...

Casual Listener

Plan Premium Country  USA Device iphone 6s+ and iphone 7 Operating System updated ios   My Question or Issue My wife and I cannot use bluetooth access simultaneously to our play...

Alfredo

Roadie

535 Views

4 replies

0 likes

  • 535 Views
  • 4 replies
  • 0 likes

Volume overlay keeps coming back

PlanFree Operating SystemWindows 10 The banner keeps popping out even though disabled it. Turn on and off the overlay will keep it off for a while, after that it'll popping up again. I even deleted the cache on %appdata% and still keep happening (the...

Newbie

Plan Free   Operating System Windows 10   The banner keeps popping out even though disabled it. Turn on and off the overlay will keep it off for a while, after that it'll popping up a...

Loxer

Community Legend

954 Views

1 replies

3 likes

  • 954 Views
  • 1 replies
  • 3 likes

Solved!! Cant get rid of spotify task. Wont restart because "spotify is already running"

Just as the title says i cant get the process to end so i can restart it or reinstall. Cant end the task in task manager because "access is denied" even though im the administrator. Cant delete the "Spotify" subfolder because " its currently being us...

Casual Listener

   Just as the title says i cant get the process to end so i can restart it or reinstall. Cant end the task in task manager because "access is denied" even though im the administrator. Can...

Thunderwesel

Casual Listener

1970 Views

2 replies

0 likes

  • 1970 Views
  • 2 replies
  • 0 likes

Error Code 4

PlanFreeCountryUK DevicePCOperating SystemWindows 10 My Question or IssueI keep getting error code 4 when I have wifi

Casual Listener

Plan Free Country UK   Device PC Operating System Windows 10   My Question or Issue I keep getting error code 4 when I have wifi 

Sebasty

Community Legend

901 Views

1 replies

0 likes

  • 901 Views
  • 1 replies
  • 0 likes