Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
84117 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
797937 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
24457 Views
26 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountry SWEDENDevicePCOperating SystemWindows 10 My Question or Issue Hi, I've a problem with spotify that's really anoying.A few weeks ago Spotify stopped to play songs when I connect a 3.5mm cable to my laptop, this worked before but aft...
Plan Premium Country SWEDEN Device PC Operating System Windows 10 My Question or Issue Hi, I've a problem with spotify that's really anoying. A few week...
Community Legend
1692 Views
3 replies
0 likes
I use Spotify on Windows 10, and only have a free account at the moment. But as the title says, the Daily playlists don't show up, autoplay doesn't work even if I have it enabled, and I can't see the Friend Activity. (it says "Hmm, the Friend Feed fa...
I use Spotify on Windows 10, and only have a free account at the moment. But as the title says, the Daily playlists don't show up, autoplay doesn't work even if I have it enabled, and I...
Casual Listener
1823 Views
5 replies
4 likes
Hello- It plays several tracks and then stops. I see on the player that it has finished playing a track, but did not & will not advance to next track. The player does not respond at all. This happens to most any music I listen to. The only way I get ...
Hello- It plays several tracks and then stops. I see on the player that it has finished playing a track, but did not & will not advance to next track. The player does not respond at a...
Roadie
965 Views
4 replies
0 likes
PlanFreeCountryUnited StatesDeviceWindows laptopOperating SystemWindows 10 My Question or IssueTitle says it all, but let me tell you what I've tried and explain a little better. Basically, everytime I open up Spotify, my friend feed says "Hmm, the F...
Plan Free Country United States Device Windows laptop Operating System Windows 10 My Question or Issue Title says it all, but let me tell you what I've tried and explain a little bet...
Community Legend
1012 Views
1 replies
0 likes
Ever since I downloaded spotify on my computer (windows) it's sounded trash from day 1. I have premium with the High Quality option turned on and still sounds terrible, anyone know any fixes? I've tried turning off Normalize volume but it did nothing...
Ever since I downloaded spotify on my computer (windows) it's sounded trash from day 1. I have premium with the High Quality option turned on and still sounds terrible, anyone know an...
Community Legend
40836 Views
1 replies
10 likes
PlanPremiumCountryCosta Rica Device1+ one and LaptopOperating SystemAndroid 6.0.1 and Windows 10 Issue I start using this app Monday. The first day I like because it recommend me music and the "you daily mix" is awesome. It show me 2 Daily Mix but I ...
Plan Premium Country Costa Rica Device 1+ one and Laptop Operating System Android 6.0.1 and Windows 10 Issue I start using this app Monday. The first day I like because...
Not applicable
993 Views
2 replies
0 likes
PlanPremiumCountryGermanyDeviceLenovo YogaBook Operating SystemWindows 10 My Question or IssueDear Community,my Windows 10 app doesn't work. It started about 1 month ago. Ever since, I deinstalled and reinstalled the app (both Windows store and Spoti...
Plan Premium Country Germany Device Lenovo YogaBook Operating System Windows 10 My Question or Issue Dear Community, my Windows 10 app doesn't work. It started about 1 mo...
Casual Listener
1578 Views
5 replies
0 likes
Earlier today I tried to play a song, and the blue notifcation is starting This song is not available. if you have the file on your computer you can import it. It worked fine yesterday. I reinstalled spotify to no avail.Im on windows 10, and I have a...
Earlier today I tried to play a song, and the blue notifcation is starting This song is not available. if you have the file on your computer you can import it. It worked fine yesterday. I r...
Newbie
35991 Views
33 replies
0 likes
PlanPremiumCountryArgentina DevicePcOperating SystemWindows 10 and 7 My Question or Issue Hi. Everyday i star the windows app and the shouffle button is not selected. The app dont save my selection.
Plan Premium Country Argentina Device Pc Operating System Windows 10 and 7 My Question or Issue Hi. Everyday i star the windows app and the shouffle button is not selec...
Composer
585 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceASUS laptopOperating SystemWindows 10 My Question or Issue Tried to open Spotify from the pinned icon on the startbar and got the error "Windows cannot access the specified device, path, or file. You may not have ...
Plan Premium Country United States Device ASUS laptop Operating System Windows 10 My Question or Issue Tried to open Spotify from the pinned icon on the startbar and got the er...
Roadie
1713 Views
2 replies
0 likes
PlanPremium DeviceDesktop PC Operating SystemWindows 10 (64 bit) Have been having this issue for a while now where whenever I change the volume, the desktop overlay using media keys keep coming back even though it's disabled. It usually comes back ev...
Plan Premium Device Desktop PC Operating System Windows 10 (64 bit) Have been having this issue for a while now where whenever I change the volume, the desktop overlay u...
Casual Listener
2158 Views
3 replies
2 likes
PlanFreeCountryUSA DeviceWindows PC, iPhone 6+Operating SystemWindows 10/iOS My Question or Issue I have a playlist with a large amount of songs from the same artist/album that not only can I not remove from my playlist, but they do not play when I a...
Plan Free Country USA Device Windows PC, iPhone 6+ Operating System Windows 10/iOS My Question or Issue I have a playlist with a large amount of songs from the same artis...
Music Fan
2969 Views
8 replies
0 likes
I don't know since when this is happening, but I have turned off the overlay option in the settings and the slider actually shows "off".When I start Spotify the overlay is there again until I go to the settings and turn the overlay option on and off ...
I don't know since when this is happening, but I have turned off the overlay option in the settings and the slider actually shows "off". When I start Spotify the overlay is there again until I go to...
Music Fan
13939 Views
44 replies
67 likes
PlanFreeCountryItaly Device(3xPCs + 1 Mobile)Operating System(Windows 10 (x2) & Ubuntu & Android 8.0) My Question or Issue I can't see my profile, in friends "follower" is just showed my ID.In the Windows application it says "The page doesn't exists ...
Plan Free Country Italy Device (3xPCs + 1 Mobile) Operating System (Windows 10 (x2) & Ubuntu & Android 8.0) My Question or Issue I can't see my profile, in frie...
Casual Listener
716 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(Desktop)Operating System(Windows 10) My Question or Issue Hello, last 2 days in my windows 10 desktop app spotify will to display a banner with a currently playing song. How i can disable it ? I check settings it is her...
Plan Free/Premium Country Device (Desktop) Operating System (Windows 10) My Question or Issue Hello, last 2 days in my windows 10 desktop app spotify will to disp...
Community Legend
17443 Views
3 replies
0 likes
Hi! I am having some problems with my spotify. I recently got premium but for some reason I can not play songs anymore that I had marked as do not play when I did not have premium. Is there a way to turn this back and make the songs paly again?Thanks...
Hi! I am having some problems with my spotify. I recently got premium but for some reason I can not play songs anymore that I had marked as do not play when I did not have premium. Is there a way to ...
366 Views
0 replies
0 likes
Even when the option is disabled, if i restart my computer it still shows the pop up box. Have to disable it and re enable it again before it wont show it up any more. Very annoying and was wondering if anyone has a soultion.(Windows 10)
Even when the option is disabled, if i restart my computer it still shows the pop up box. Have to disable it and re enable it again before it wont show it up any more. Very annoying and was wondering...
Casual Listener
871 Views
3 replies
0 likes
Spotify showing desktop overlay after last update although I disabled the option in settings
Spotify showing desktop overlay after last update although I disabled the option in settings
Regular
3398 Views
16 replies
28 likes
PlanPremiumCountryGermany DeviceHPOperating SystemWindows 10 My Question or IssueSince version: 1.0.83.318.g6c07039dProxies which do not require authentication are not working. Proxies with authentication are working. I am for years only in this comm...
Plan Premium Country Germany Device HP Operating System Windows 10 My Question or Issue Since version: 1.0.83.318.g6c07039d Proxies which do not require authentication ...
Regular
2866 Views
2 replies
1 likes
PlanPremiumCountry USADeviceiphone 6s+ and iphone 7Operating Systemupdated ios My Question or IssueMy wife and I cannot use bluetooth access simultaneously to our playlists without getting "crosstalk" between our playlists. How do we run our own play...
Plan Premium Country USA Device iphone 6s+ and iphone 7 Operating System updated ios My Question or Issue My wife and I cannot use bluetooth access simultaneously to our play...
Roadie
537 Views
4 replies
0 likes
