Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
notworking117
Casual Listener
84224 Views
81 replies
27 likes

84224 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-03-01 5:43:30 PM
Lanciano007
Gig Goer
95934 Views
289 replies
22 likes

95934 Views
289 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6848 Views
1 replies
6 likes

6848 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147556 Views
0 replies
26 likes
Mac
Windows

147556 Views
0 replies
26 likes

Unwanted songs added to my playlist - ANYONE ELSE?!

I would never add a Kanye West song, (or whatever dross those two songs were) to my playlist (I deleted them immediately). If this is a new direction that Spotify is taking by promoting artists by adding songs to your playlist without permission or n...

themacmeister
Regular
I would never add a Kanye West song, (or whatever dross those two songs were) to my playlist (I deleted them immediately). If this is a new direction that Spotify is taking by promoting ar...
2014-11-15 1:48:21 AM
2018-06-13 1:04:04 AM
_ic6wzdip-57o
Newbie
24113 Views
12 replies
12 likes
Mac
Windows

24113 Views
12 replies
12 likes

Second Monitor Issue

When I play a game or something fullscreen on my main monitor I usually have spotify fullscreen on the second monitor. But once the fullscreen thing is running on screen 1 the spotify window acts like it's minimised, so i'll click it nothing will hap...

AWESOMESTEVE
Newbie
When I play a game or something fullscreen on my main monitor I usually have spotify fullscreen on the second monitor. But once the fullscreen thing is running on screen 1 the spotify window acts lik...
2018-06-12 9:56:52 PM
1031 Views
0 replies
2 likes

1031 Views
0 replies
2 likes

Can't see the activity feed of the people I follow

I used to be able to see what the friends I follow were listening to.Now I have this "see what your friends are playing" bar on the right and can't see what my friends are listening to anymore.Can anyone help?

gd-girl
Newbie
I used to be able to see what the friends I follow were listening to. Now I have this "see what your friends are playing" bar on the right and can't see what my friends are listening to anymore. Ca...
2018-01-31 5:20:26 PM
2018-06-12 6:27:01 PM
dalrabad
Newbie
13817 Views
33 replies
13 likes

13817 Views
33 replies
13 likes

Solved!! Spotify just do not start (even after new installation)

PlanPremiumCountrySpainDeviceNotebook Toshiba Satellite Pro 50Operatin SystemWindows 10 Hi everybody, when i lunch Spotify i see the icon in the task bar but Spotify just do not start and evrything start to run slow. (See pics)I installed it new, che...

sebastian_nord
Casual Listener
Plan Premium Country Spain Device Notebook Toshiba Satellite Pro 50 Operatin System Windows 10 Hi everybody, when i lunch Spotify i see the icon in the task bar ...
2018-06-12 1:54:48 PM
2018-06-12 5:42:32 PM
Loxer
Community Legend
1694 Views
3 replies
0 likes

1694 Views
3 replies
0 likes

Album picture preview

PlanPremiumCountry GermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueA picture preview of the album cover used to be featured in the lower left of the Spotify desktop app where the song and artist names are listed. I currently hav...

mrblackchestnut
Newbie
Plan Premium Country Germany Device Desktop PC Operating System Windows 10 My Question or Issue A picture preview of the album cover used to be featured in the lower left of th...
2018-06-09 5:27:06 PM
2018-06-12 4:38:25 PM
butler1233
Music Fan
4715 Views
6 replies
6 likes

4715 Views
6 replies
6 likes

Search history

When I look at my search history I do not see my previous search queries. Only the prevoius matches I have clicked on are visible. On any other search function i.e. Google I can see my previous queries.

Jakobeeee
Newbie
When I look at my search history I do not see my previous search queries. Only the prevoius matches I have clicked on are visible. On any other search function i.e. Google I can see my...
2018-01-07 1:14:11 PM
2018-06-12 4:24:30 PM
i5eil8e9-y_77
Newbie
10487 Views
3 replies
2 likes

10487 Views
3 replies
2 likes

Local Files still appear in Library

PlanPremium Operating SystemWindows 10 My Question or IssueI have deleted local files from my spotify but they are still listed in my library. I have uninstalled/reinstalled and deleted the local-files.bnk file but still they are listed and greyed ou...

brendan15
Regular
Plan Premium Operating System Windows 10 My Question or Issue I have deleted local files from my spotify but they are still listed in my library. I have uninstalled/reinstalled a...
2018-06-12 12:17:00 PM
2018-06-12 3:26:54 PM
Loxer
Community Legend
4381 Views
9 replies
0 likes

4381 Views
9 replies
0 likes

Log in with Facebook in Windows Store version

PlanStudentCountryBelgium Operating SystemWindows 10 My Question or IssueHello,I can't use Spotify since I reinstalled a fresh version of Windows 10 on my PC. When I want to install the app, I get a message that I need to uninstall the Windows Store ...

umb-29_1ahcwg
Newbie
Plan Student Country Belgium Operating System Windows 10 My Question or Issue Hello, I can't use Spotify since I reinstalled a fresh version of Windows 10 on my PC. When I...
2018-06-12 2:46:10 PM
479 Views
0 replies
1 likes

479 Views
0 replies
1 likes

[Win10] Desktop app ignores multi display taskbar settings

Since the most recent update (yesterday, I believe) the desktop app ignores my taskbar settings. I've set the taskbar to display programs only on the taskbar of the screen they are opened on. Spotify stopped adhering to that yesterday and is shown on...

phlegted
Casual Listener
Since the most recent update (yesterday, I believe) the desktop app ignores my taskbar settings. I've set the taskbar to display programs only on the taskbar of the screen they are opened on. Spotify...
2018-03-04 1:44:10 PM
2018-06-12 12:51:29 PM
phlegted
Casual Listener
1494 Views
5 replies
15 likes

1494 Views
5 replies
15 likes

Web player hasn't worked for days

Hi, I use web player in chrome. I have logged out of my devices, checked my settings, logged back in, restarted, and followed every help guide task. It simply won't play anything. What is going on? I'm a premium member I'd really like to get this fix...

mallybeast
Newbie
Hi, I use web player in chrome. I have logged out of my devices, checked my settings, logged back in, restarted, and followed every help guide task. It simply won't play anything. &nb...
2018-05-10 2:40:49 PM
2018-06-12 12:40:49 PM
JimmiTaylor
Newbie
688 Views
4 replies
0 likes

688 Views
4 replies
0 likes

discover weekly not updating

Hello all, Till today, I hadn't any problem with my Discover Weekly. But today, I looked up my Discover Weekly and saw, it wasn't updated. What is wrong with that? Can someone help? Thanks

giannis07
Music Fan
Hello all, Till today, I hadn't any problem with my Discover Weekly. But today, I looked up my Discover Weekly and saw, it wasn't updated. What is wrong with that? Can someone he...
2018-06-04 2:57:02 PM
2018-06-12 11:37:12 AM
theo_jansen
Casual Listener
1140 Views
11 replies
4 likes

1140 Views
11 replies
4 likes

Solved!! Spotify Weekly Not Giving Me relevant Songs

PlanPremiumCountry DeviceDesktop PCOperating SystemWindows 10 My Question or Issue For the past three couple of months, my Spotify weekly has given me songs from a genre that I only listened to months ago. Since I used to listen to that genre, I've l...

LucidPC
Newbie
Plan Premium Country Device Desktop PC Operating System Windows 10 My Question or Issue For the past three couple of months, my Spotify weekly has given me songs from a ...
2018-06-12 5:48:10 AM
2018-06-12 10:57:04 AM
Sebasty
Community Legend
551 Views
1 replies
0 likes

551 Views
1 replies
0 likes

Many, many, small and big problems

PlanPremium (since 2012)CountryGermany DeviceDeskop Operating SystemWindows 7 Hello everybody, The last update of the desktop client is causing a lot of problems for me (Windows 7): The new search is often very, very slow and brings partly irrelvante...

Gil
Gig Goer
Plan Premium (since 2012) Country Germany Device Deskop Operating System Windows 7 Hello everybody, The last update of the desktop client is causing a lot of prob...
2018-06-12 10:41:24 AM
365 Views
0 replies
1 likes

365 Views
0 replies
1 likes

Xbox one playback volume low

When playing the app on the background the music is low still with the volume all the way up

BigManSDMF
Casual Listener
When playing the app on the background the music is low still with the volume all the way up
2018-05-26 6:11:58 PM
2018-06-12 10:07:04 AM
oivindi
Regular
8885 Views
5 replies
2 likes

8885 Views
5 replies
2 likes

Solved!! I am running on WIndows 10, the spotify for windows doesn't work, it won't start the application

I am running on WIndows 10, the spotify for windows doesn't work at all, it won't start the application. Look as I attached.

pepsocerezo
Newbie
I am running on WIndows 10, the spotify for windows doesn't work at all, it won't start the application. Look as I attached.
2018-05-16 5:01:11 AM
2018-06-12 8:48:35 AM
hksthff
Newbie
3958 Views
4 replies
4 likes

3958 Views
4 replies
4 likes

Solved!! Normal volume for 0,5 second and much lower volume after that

PlanPremiumCountryFI DeviceDell business laptopOperating SystemWin 10 My Question or Issue Music starts at normal volume for 0,5 seconds. After that it turns down to significantly lower volume. Normal volume used to be 17, now 50 gives approximately ...

fakoff
Regular
Plan Premium Country FI Device Dell business laptop Operating System Win 10 My Question or Issue Music starts at normal volume for 0,5 seconds. After that it turns down t...
2018-06-08 10:49:27 AM
2018-06-12 7:15:07 AM
fakoff
Regular
972 Views
2 replies
1 likes

972 Views
2 replies
1 likes

Solved!! Album Cover for Current Song

My Question or Issue The album art work of the song that was currently playing used to appear with the song information in the bottom left corner of my desktop app and now it is only showing the song and the artist. How do I get the album artwork to ...

makenzieorourke
Newbie
My Question or Issue The album art work of the song that was currently playing used to appear with the song information in the bottom left corner of my desktop app and now it is only s...
2018-06-11 8:11:03 PM
2018-06-12 4:52:17 AM
cjw333
Newbie
3835 Views
2 replies
5 likes

3835 Views
2 replies
5 likes

Superuser Contribution Music Playing Something Else

PlanFreeCountry United StatesDeviceLaptopOperating SystemWindows 10 My Question or IssueI use Spotify every day, and I listen to BTS. On their "Dark & Wild" album is a song called "Hip Hop Phile," but instead of playing the song they play a reaction ...

reyllo
Newbie
Plan Free Country United States Device Laptop Operating System Windows 10 My Question or Issue I use Spotify every day, and I listen to BTS. On their "Dark & Wild" album is...
2018-06-07 12:38:59 AM
2018-06-12 2:52:23 AM
Alfredo
Roadie
428 Views
1 replies
0 likes

428 Views
1 replies
0 likes

Superuser Contribution Spotify Mutes All Programs

Hello The problem is that when i start spotify app and have for example a youtube video in the background playing and then turns on a song i can hear everything fine, but as soon as i pause spotify all the sound from my apps just gets muted (games, y...

0x1h-qjnk_ug0
Casual Listener
Hello The problem is that when i start spotify app and have for example a youtube video in the background playing and then turns on a song i can hear everything fine, but as soon as i pause ...
2018-06-07 8:03:56 PM
2018-06-12 2:13:19 AM
Alfredo
Roadie
1978 Views
1 replies
2 likes

1978 Views
1 replies
2 likes

Superuser Contribution Activity isn't shared

PlanPremiumCountry GermanyDevicePC and SmartphoneOperating SystemAll Systems (Win 10, Android) My Question or IssueSince a few weeks my friends/ followers aren't able to see my activity anymore. I didn't change any settings and checked them as well. ...

mariustholen
Music Fan
Plan Premium Country Germany Device PC and Smartphone Operating System All Systems (Win 10, Android) My Question or Issue Since a few weeks my friends/ followers aren't able to s...
2018-06-06 12:00:30 AM
2018-06-12 1:21:06 AM
Alfredo
Roadie
447 Views
1 replies
0 likes

447 Views
1 replies
0 likes

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