Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
notworking117
Casual Listener
85482 Views
81 replies
27 likes

85482 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Thursday
Lanciano007
Gig Goer
97098 Views
290 replies
22 likes

97098 Views
290 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7061 Views
1 replies
6 likes

7061 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147614 Views
0 replies
26 likes
Mac
Windows

147614 Views
0 replies
26 likes

Spotify mutes its self but keeps playing

PlanPremiumCountry United StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueThis happened to me yesterday but I didn't pay any mind to it since it was late at night. But it's now the morning and I'm having trouble with it. So, I'm pla...

iTre
Newbie
Plan Premium Country United States Device Desktop Operating System Windows 10 My Question or Issue This happened to me yesterday but I didn't pay any mind to it since it was la...
2018-06-13 3:40:08 PM
1935 Views
0 replies
3 likes

1935 Views
0 replies
3 likes

Difference Same volume level for songs / tracks

Hey there, several times i searched for a couple of hours on the internet what the exact difference is between the 'Normalize volume - set the same volume for all tracks' in the Basic settings of the Spotify Windows Program under Music Quality and th...

user-removed
Visitor
Hey there, several times i searched for a couple of hours on the internet what the exact difference is between the 'Normalize volume - set the same volume for all tracks' in the Basic settin...
2018-06-13 2:14:19 PM
973 Views
0 replies
1 likes

973 Views
0 replies
1 likes

Downloading Playlist, Waiting for Connection.

I'm using a Windows laptop. I have Premium for over a year and have been able to download a playlist onto it. Well, I recently started adding more music to it but the new songs won't download. It keeps saying waiting for connection. I'm a good connec...

TheMechanic2488
Newbie
I'm using a Windows laptop. I have Premium for over a year and have been able to download a playlist onto it. Well, I recently started adding more music to it but the new songs won't download. It kee...
2018-01-10 2:55:42 PM
2018-06-13 1:30:37 PM
DariusLee
Casual Listener
3679 Views
9 replies
6 likes

3679 Views
9 replies
6 likes

Spotify won't import my songs

PlanPremiumCountry connected via VPN / origin GermanyDeviceWindows 10, iPhone 7Operating System Windows 10, iOS 11My Question or Issue Spotify won't import my songs. See attached screenshotWorked earlier with a single song

Schniebel
Newbie
Plan Premium Country connected via VPN / origin Germany Device Windows 10, iPhone 7 Operating System Windows 10, iOS 11 My Question or Issue Spotify won't import my songs. ...
2018-06-12 8:44:56 PM
2018-06-13 1:01:54 PM
Jollof
Composer
742 Views
1 replies
0 likes

742 Views
1 replies
0 likes

Tracks in my library are not synced to my main PC

Short story: I have Spotify on my home pc, work laptop and Android phone (I'm using it with Android Auto).If I'm on my main PC and I click the + button on a song, I can find it in the "Tracks" section on my library, on any device.However, if I do it ...

StepTNT
Casual Listener
Short story: I have Spotify on my home pc, work laptop and Android phone (I'm using it with Android Auto). If I'm on my main PC and I click the + button on a song, I can find it in the "Tracks" sect...
2018-05-16 7:16:29 PM
2018-06-13 7:47:17 AM
Vexxra
Music Fan
8478 Views
4 replies
48 likes
Android App
synchronization
Windows 10 Creators Update App

8478 Views
4 replies
48 likes

Solved!! Playlist picture won’t update on iPhone. Any ideas?

Hi, I have changed all my Spotify playlist cover pictures so they all match on my laptop (DELL, windows).They have all have updated on my profile when I check on my laptop and when I check my profile from someone else’s phone. But, when I check my pr...

luluhill04
Casual Listener
Hi, I have changed all my Spotify playlist cover pictures so they all match on my laptop (DELL, windows). They have all have updated on my profile when I check on my laptop and when I check my...
2018-04-17 7:55:11 AM
2018-06-13 5:39:22 AM
h_di5zq7-zewr
Newbie
66613 Views
4 replies
4 likes

66613 Views
4 replies
4 likes

Interesting Bug

TL;DR When listening to "broken" by lovelytheband on my google home mini it skips to the next song at EXATLY 1:13. Every singe time. I have run into a rather odd bug on my spotify. Every time I play the song "broken" by lovelytheband at EXATLY 1:13 i...

why_this_so
Regular
TL;DR When listening to "broken" by lovelytheband on my google home mini it skips to the next song at EXATLY 1:13. Every singe time. I have run into a rather odd bug on my spotify. Every tim...
2018-06-13 2:40:49 AM
486 Views
0 replies
0 likes

486 Views
0 replies
0 likes

Unwanted songs added to my playlist - ANYONE ELSE?!

I would never add a Kanye West song, (or whatever dross those two songs were) to my playlist (I deleted them immediately). If this is a new direction that Spotify is taking by promoting artists by adding songs to your playlist without permission or n...

themacmeister
Regular
I would never add a Kanye West song, (or whatever dross those two songs were) to my playlist (I deleted them immediately). If this is a new direction that Spotify is taking by promoting ar...
2014-11-15 1:48:21 AM
2018-06-13 1:04:04 AM
_ic6wzdip-57o
Newbie
24115 Views
12 replies
12 likes
Mac
Windows

24115 Views
12 replies
12 likes

Second Monitor Issue

When I play a game or something fullscreen on my main monitor I usually have spotify fullscreen on the second monitor. But once the fullscreen thing is running on screen 1 the spotify window acts like it's minimised, so i'll click it nothing will hap...

AWESOMESTEVE
Newbie
When I play a game or something fullscreen on my main monitor I usually have spotify fullscreen on the second monitor. But once the fullscreen thing is running on screen 1 the spotify window acts lik...
2018-06-12 9:56:52 PM
1032 Views
0 replies
2 likes

1032 Views
0 replies
2 likes

Can't see the activity feed of the people I follow

I used to be able to see what the friends I follow were listening to.Now I have this "see what your friends are playing" bar on the right and can't see what my friends are listening to anymore.Can anyone help?

gd-girl
Newbie
I used to be able to see what the friends I follow were listening to. Now I have this "see what your friends are playing" bar on the right and can't see what my friends are listening to anymore. Ca...
2018-01-31 5:20:26 PM
2018-06-12 6:27:01 PM
dalrabad
Newbie
13823 Views
33 replies
13 likes

13823 Views
33 replies
13 likes

Solved!! Spotify just do not start (even after new installation)

PlanPremiumCountrySpainDeviceNotebook Toshiba Satellite Pro 50Operatin SystemWindows 10 Hi everybody, when i lunch Spotify i see the icon in the task bar but Spotify just do not start and evrything start to run slow. (See pics)I installed it new, che...

sebastian_nord
Casual Listener
Plan Premium Country Spain Device Notebook Toshiba Satellite Pro 50 Operatin System Windows 10 Hi everybody, when i lunch Spotify i see the icon in the task bar ...
2018-06-12 1:54:48 PM
2018-06-12 5:42:32 PM
Loxer
Community Legend
1695 Views
3 replies
0 likes

1695 Views
3 replies
0 likes

Album picture preview

PlanPremiumCountry GermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueA picture preview of the album cover used to be featured in the lower left of the Spotify desktop app where the song and artist names are listed. I currently hav...

mrblackchestnut
Newbie
Plan Premium Country Germany Device Desktop PC Operating System Windows 10 My Question or Issue A picture preview of the album cover used to be featured in the lower left of th...
2018-06-09 5:27:06 PM
2018-06-12 4:38:25 PM
butler1233
Music Fan
4723 Views
6 replies
6 likes

4723 Views
6 replies
6 likes

Search history

When I look at my search history I do not see my previous search queries. Only the prevoius matches I have clicked on are visible. On any other search function i.e. Google I can see my previous queries.

Jakobeeee
Newbie
When I look at my search history I do not see my previous search queries. Only the prevoius matches I have clicked on are visible. On any other search function i.e. Google I can see my...
2018-01-07 1:14:11 PM
2018-06-12 4:24:30 PM
i5eil8e9-y_77
Newbie
10492 Views
3 replies
2 likes

10492 Views
3 replies
2 likes

Local Files still appear in Library

PlanPremium Operating SystemWindows 10 My Question or IssueI have deleted local files from my spotify but they are still listed in my library. I have uninstalled/reinstalled and deleted the local-files.bnk file but still they are listed and greyed ou...

brendan15
Regular
Plan Premium Operating System Windows 10 My Question or Issue I have deleted local files from my spotify but they are still listed in my library. I have uninstalled/reinstalled a...
2018-06-12 12:17:00 PM
2018-06-12 3:26:54 PM
Loxer
Community Legend
4422 Views
9 replies
0 likes

4422 Views
9 replies
0 likes

Log in with Facebook in Windows Store version

PlanStudentCountryBelgium Operating SystemWindows 10 My Question or IssueHello,I can't use Spotify since I reinstalled a fresh version of Windows 10 on my PC. When I want to install the app, I get a message that I need to uninstall the Windows Store ...

umb-29_1ahcwg
Newbie
Plan Student Country Belgium Operating System Windows 10 My Question or Issue Hello, I can't use Spotify since I reinstalled a fresh version of Windows 10 on my PC. When I...
2018-06-12 2:46:10 PM
483 Views
0 replies
1 likes

483 Views
0 replies
1 likes

[Win10] Desktop app ignores multi display taskbar settings

Since the most recent update (yesterday, I believe) the desktop app ignores my taskbar settings. I've set the taskbar to display programs only on the taskbar of the screen they are opened on. Spotify stopped adhering to that yesterday and is shown on...

phlegted
Casual Listener
Since the most recent update (yesterday, I believe) the desktop app ignores my taskbar settings. I've set the taskbar to display programs only on the taskbar of the screen they are opened on. Spotify...
2018-03-04 1:44:10 PM
2018-06-12 12:51:29 PM
phlegted
Casual Listener
1494 Views
5 replies
15 likes

1494 Views
5 replies
15 likes

Web player hasn't worked for days

Hi, I use web player in chrome. I have logged out of my devices, checked my settings, logged back in, restarted, and followed every help guide task. It simply won't play anything. What is going on? I'm a premium member I'd really like to get this fix...

mallybeast
Newbie
Hi, I use web player in chrome. I have logged out of my devices, checked my settings, logged back in, restarted, and followed every help guide task. It simply won't play anything. &nb...
2018-05-10 2:40:49 PM
2018-06-12 12:40:49 PM
JimmiTaylor
Newbie
689 Views
4 replies
0 likes

689 Views
4 replies
0 likes

discover weekly not updating

Hello all, Till today, I hadn't any problem with my Discover Weekly. But today, I looked up my Discover Weekly and saw, it wasn't updated. What is wrong with that? Can someone help? Thanks

giannis07
Music Fan
Hello all, Till today, I hadn't any problem with my Discover Weekly. But today, I looked up my Discover Weekly and saw, it wasn't updated. What is wrong with that? Can someone he...
2018-06-04 2:57:02 PM
2018-06-12 11:37:12 AM
theo_jansen
Casual Listener
1146 Views
11 replies
4 likes

1146 Views
11 replies
4 likes

Solved!! Spotify Weekly Not Giving Me relevant Songs

PlanPremiumCountry DeviceDesktop PCOperating SystemWindows 10 My Question or Issue For the past three couple of months, my Spotify weekly has given me songs from a genre that I only listened to months ago. Since I used to listen to that genre, I've l...

LucidPC
Newbie
Plan Premium Country Device Desktop PC Operating System Windows 10 My Question or Issue For the past three couple of months, my Spotify weekly has given me songs from a ...
2018-06-12 5:48:10 AM
2018-06-12 10:57:04 AM
Sebasty
Community Legend
552 Views
1 replies
0 likes

552 Views
1 replies
0 likes

Many, many, small and big problems

PlanPremium (since 2012)CountryGermany DeviceDeskop Operating SystemWindows 7 Hello everybody, The last update of the desktop client is causing a lot of problems for me (Windows 7): The new search is often very, very slow and brings partly irrelvante...

Gil
Gig Goer
Plan Premium (since 2012) Country Germany Device Deskop Operating System Windows 7 Hello everybody, The last update of the desktop client is causing a lot of prob...
2018-06-12 10:41:24 AM
366 Views
0 replies
1 likes

366 Views
0 replies
1 likes

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