[Desktop] Spotify crashes on changing song

[sundinc]

Plan

Premium

Country

Sweden

Device

Desktop

Operating System

Windows 10

Spotify release: 1.1.5.153.gf614956d

My Question or Issue

I am listening to a song (see screenshot).

Then when I double click on a track to change song, Spotify crashes (immiedetly shuts down).

I have restarted Spotify and I have tried to restart Spotify.

The issue remains.

The issue seems to only persist if I choose a song from the same album (see print screen).

When playing from another playlist it seems fine.

[A_Musicophile]

Hi @sundinc!

That seems awkward enough! I'll certainly do my best to help with this. Now there's a solution that I've suggested to a number of users with issues surrounding their Spotify desktop app and I've found that it has solved the issues that were present. You could give this a try and see if the issue with your desktop app persists: 

https://community.spotify.com/t5/Desktop-Windows/Desktop-Playlists-empty-after-update/td-p/4679818

Hope this does the trick,

A

[sundinc]

Hello,

I do not have any 3:d party apps.

Since it is a corporate computer I am limited in what I can do with the network settings.

However, I will try this at home and see how that works.

[Peter]

Hey @sundinc.

Just wanted to check in with you and see how you got on with what @A_Musicophile suggested.

If you still need help with this, let us know - we'll be right here 😉