Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50534 Views
77 replies
27 likes

50534 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
76158 Views
271 replies
21 likes

76158 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5348 Views
1 replies
6 likes

5348 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145499 Views
0 replies
26 likes
Mac
Windows

145499 Views
0 replies
26 likes

Local files still wont work

Prenium accesswindows 10AustraliaMy local files still wont play only 1 song is available from the whole albumI also have an Iphone app which also shows the same availabilityI have my local files authorised in settings I have reinstalled both apps on ...

agnesness
Casual Listener
Prenium access windows 10 Australia My local files still wont play only 1 song is available from the whole album I also have an Iphone app which also shows the same availability I have my local ...
2019-04-11 9:11:40 AM
2019-04-12 9:16:37 PM
agnesness
Casual Listener
476 Views
3 replies
0 likes

476 Views
3 replies
0 likes

Impossible to play new music just has released on Windows only

PremiumCountryBelgiumDeviceWindowsOperating SystemWindows 10 My Question or Issue It's simple ! (sorry for my bad english i do my best) When i save a new music just released on my phone i can listen to this music but if i go in my library on my pc th...

FabHnr
Casual Listener
Premium Country Belgium Device Windows Operating System Windows 10 My Question or Issue It's simple ! (sorry for my bad english i do my best) When i save a new music ...
2019-04-07 10:25:25 AM
2019-04-12 7:46:20 PM
FabHnr
Casual Listener
281 Views
1 replies
1 likes

281 Views
1 replies
1 likes

At particular window size the friends activity scrolling animation is broken

PlanPremiumCountryUSDevice(PC)Operating System(Windows 10) My Question or Issue Brief description of the issue: At particular window size the friends activity scrolling animation is broken.Steps to reproduce the issue:Resize app window to such size t...

Jet2
Regular
Plan Premium Country US Device (PC) Operating System (Windows 10) My Question or Issue Brief description of the issue: At particular window size the friends activity scrollin...
2019-04-12 3:19:16 PM
450 Views
0 replies
0 likes

450 Views
0 replies
0 likes

Solution: Window 10 Freeze by opening Spotify

This have driven me insane, and I have wasted hours & hours>Can seem to post/ answer on the Topic posted before BUT NONE of those answers work for me. However, the below did work, so maybe it can for you too;Really simple !Click on Start W10 bottom l...

travelinafrica
Casual Listener
This have driven me insane, and I have wasted hours & hours> Can seem to post/ answer on the Topic posted before BUT NONE of those answers work for me. However, the below did work, so maybe i...
2019-04-12 10:08:59 AM
310 Views
0 replies
0 likes
frozen
Windows 10

310 Views
0 replies
0 likes

Album is on your service but music is greyed out

My Question or Issue On your service i found this album called elysium by a german deathcore band called mortuary, but all of the songs are unable to be played. i tried using a vpn to change my ip address to a german one, japanese one, etc but the so...

user-removed
Visitor
My Question or Issue On your service i found this album called elysium by a german deathcore band called mortuary, but all of the songs are unable to be played. i tried using a vpn to change...
2019-04-12 4:37:57 AM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Weird artists showing up on Recently Played

PlanPremiumCountryBrazilDeviceAcer laptopOperating SystemWindows 10My Question or IssueA weird (and kinda messed up) artist is showing up on my recently played artists. I'm 100% sure I have never listened to them and it's bumming me out to see it on ...

ramosgnr
Casual Listener
Plan Premium Country Brazil Device Acer laptop Operating System Windows 10 My Question or Issue A weird (and kinda messed up) artist is showing up on my recently played artists. I'm 100% sur...
2019-04-12 3:05:17 AM
2019-04-12 4:18:55 AM
Bittencourt
Spotify Star
481 Views
3 replies
0 likes

481 Views
3 replies
0 likes

N/A

DOSDOS40
Newbie
N/A
2019-04-11 12:49:47 AM
2019-04-12 2:23:25 AM
felipecaldeira_
Newbie
3114 Views
1 replies
4 likes
Sound Quality

3114 Views
1 replies
4 likes

Solved!! Can't search any Artist and see their top hits and albums? What happened?

PlanPremiumCountryUSDevicesiPhone 7 on 12.2 / Thinkpad on Windows 7 ProOperating SystemiOS 12.2 / Windows 7 Pro The whole interface seems to have changed (regardless of the device or OS I'm using). When I search an artist, I don't see results for Art...

88Keys88Keys
Casual Listener
Plan Premium Country US Devices iPhone 7 on 12.2 / Thinkpad on Windows 7 Pro Operating System iOS 12.2 / Windows 7 Pro The whole interface seems to have changed (regardless of t...
2019-04-11 4:57:55 PM
2019-04-12 1:02:21 AM
88Keys88Keys
Casual Listener
4015 Views
3 replies
0 likes
artists
Interface
Search

4015 Views
3 replies
0 likes

les musiques refusent de jouer

PlanFreeCountryCanadaDevice Operating SystemWindows 10 My Question or Issuebonjour, aujourd'**bleep** spotify refusait de faire jouer mes musiques en me donnant le message soivant: spotify ne peut pas faire jouer ceci en ce moment. si vous possédez u...

mr_buzz3000
Newbie
Plan Free Country Canada Device Operating System Windows 10 My Question or Issue bonjour, aujourd'**bleep** spotify refusait de faire jouer mes musiques en me donnant le messa...
2019-04-11 11:34:44 PM
312 Views
0 replies
0 likes

312 Views
0 replies
0 likes

Can't load spotify anymore

PlanPremiumCountryCanada DevicePCOperating System Windows 7 My Question or IssuePOP UP"""computer does not have enough memory and disk space (but IT DOES!) please close programs and delete some files (which I have done) and retry. And I have retried ...

_hvf-jg2c7lbg
Regular
Plan Premium Country Canada Device PC Operating System Windows 7 My Question or Issue POP UP"""computer does not have enough memory and disk space (but IT DOES!...
2019-04-09 2:43:51 AM
2019-04-11 10:44:50 PM
_hvf-jg2c7lbg
Regular
555 Views
4 replies
0 likes

555 Views
4 replies
0 likes

Webplayer not working, 401 error - Failed to load Resource

Hello, I bought me a new notebook with Windows 10 and wanted to play music from the webplayer.But it always appeared "oops, something went wrong". I tried it with many browsers:Chrome, Edge and Firefox. All have the same problem. I went to Developer ...

tobias05
Casual Listener
Hello, I bought me a new notebook with Windows 10 and wanted to play music from the webplayer. But it always appeared "oops, something went wrong". I tried it with many browsers: Chrome, Edg...
2019-04-09 9:00:50 PM
2019-04-11 10:29:27 PM
Nico
Community Legend
1219 Views
3 replies
1 likes

1219 Views
3 replies
1 likes

Friend Feed Is Missing

PlanPremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueOnce again, the friend feed is missing. Instead of seeing what my friends are listening to, all I see is "See what your friends are listening to" I've already reinstalled t...

Vince758
Regular
Plan Premium Country Device Laptop Operating System Windows 10 My Question or Issue Once again, the friend feed is missing. Instead of seeing what my friends are listeni...
2019-04-10 3:45:36 PM
2019-04-11 10:22:27 PM
A_Musicophile
Community Legend
409 Views
1 replies
1 likes

409 Views
1 replies
1 likes

Solved!! promotions

Plan PremiumCountryCanadaDeviceLenovo ideapad320Operating System Windows 10 I have premium account that I paid for a full year instead of 9.99 per month and Spotify tells ms I am not eligible for the free google mini promotion - why

user-removed
Visitor
Plan Premium Country Canada Device Lenovo ideapad320 Operating System Windows 10 I have premium account that I paid for a full year instead of 9.99 per month and S...
2019-04-10 6:03:46 PM
2019-04-11 6:46:54 PM
user-removed
Not applicable
749 Views
2 replies
0 likes

749 Views
2 replies
0 likes

Songs start not at beginning

Songs start not at beginning why? how to turn off this dj option i dont need it and i would like to lisent nusics at the begining like a movies please help

damienlair
Casual Listener
Songs start not at beginning why? how to turn off this dj option i dont need it and i would like to lisent nusics at the begining like a movies please help
2019-04-11 3:38:17 PM
2019-04-11 3:53:13 PM
Bittencourt
Spotify Star
277 Views
3 replies
0 likes

277 Views
3 replies
0 likes

I cant play some music on my PC

PlanPremiumCountryMexicoDevicePCOperating SystemWindows 7 and 8.1 My Quest ion or IssueI can´t play some songs on my computer since the last update. I haven't problems on my cellphone, but on my computer i can't play very songs. i need help.I Sorry f...

Dejil
Newbie
Plan Premium Country Mexico Device PC Operating System Windows 7 and 8.1 My Quest ion or Issue I can´t play some songs on my computer since the last update. I haven't problems...
2019-04-10 5:11:10 AM
2019-04-11 1:14:27 PM
Pavezz
Newbie
368 Views
1 replies
3 likes

368 Views
1 replies
3 likes

Can't play Spotify on PC

PlanPremiumCountryIsraelDevicePCOperating SystemWindows 10My Question or IssueHello, I can't play any songs on spotify on my windows 10 pc, I can do that perfectly on my android phone, I've tried reinstalling Spotify and try to use both regular and w...

lww-_kcsdruz
Regular
Plan Premium Country Israel Device PC Operating System Windows 10 My Question or Issue Hello, I can't play any songs on spotify on my windows 10 pc, I can do that perfectly on my android pho...
2019-04-08 7:36:45 PM
2019-04-11 3:58:06 AM
Bittencourt
Spotify Star
3110 Views
7 replies
0 likes

3110 Views
7 replies
0 likes

Dwie karty dźwiękowe

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or Issuemam w komputerze dwie karty dźwiękowe i chciał bym sie dowiedzieć jak zmusic spotyfy by grał tylko na jednej a nie jak zmieniam domyślną to i on soebie też zmienia

manie3k
Newbie
Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue mam w komputerze dwie karty dźwiękowe i chciał bym sie dowiedzieć jak zmusic spotyfy by...
2019-04-10 11:29:58 PM
278 Views
0 replies
0 likes

278 Views
0 replies
0 likes

Solved!! Same song fragment repeats

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueThe program is stuck on the same song fragment (which was not a song I'd ever heard before); when I change to another song or playlist, etc., Spotify reverts back to the ...

DFN1966
Newbie
Plan Premium Country US Device Desktop Operating System Windows 10 My Question or Issue The program is stuck on the same song fragment (which was not a song I'd ever heard before); w...
2019-04-10 10:40:28 PM
2019-04-10 10:51:26 PM
Nico
Community Legend
445 Views
1 replies
0 likes

445 Views
1 replies
0 likes

Lost history and queue on force quit.

PlanFreeCountryUSOperating SystemWindows 10 My Question or IssueI use the Windows app, and any time the app is force closed, all data since I last opened the app is lost, including history and queue. The queue resets to what it was the last time I op...

dcaverly
Newbie
Plan Free Country US Operating System Windows 10 My Question or Issue I use the Windows app, and any time the app is force closed, all data since I last opened the app is lost, includi...
2019-04-10 9:41:37 PM
2019-04-10 9:56:08 PM
Nico
Community Legend
479 Views
1 replies
0 likes

479 Views
1 replies
0 likes

Spotify installer stuck

PlanFreeCountryIsrael Operating SystemWindows 10 My Question or IssueEvery time I update Spotify, the installer just stayes there forever, untill I unsinall and install again Spotify. Tried to delete every trace of the program, still happening.The is...

moltyhero
Casual Listener
Plan Free Country Israel Operating System Windows 10 My Question or Issue Every time I update Spotify, the installer just stayes there forever, untill I unsinall and in...
2019-04-10 5:18:06 PM
2045 Views
0 replies
2 likes

2045 Views
0 replies
2 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts