Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

12257 Views

105 replies

47 likes

  • 12257 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1474 Views

15 replies

2 likes

Possible Bug
  • 1474 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

3749 Views

40 replies

2 likes

  • 3749 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9161 Views

0 replies

4 likes

  • 9161 Views
  • 0 replies
  • 4 likes

Superuser Contribution Type to search within playlists gone?

I used to be able to just start typing when viewing my playlist on the Desktop app, and it would go to that song. Has this feature been removed? It's very annoying to have to scroll down to find specific songs, when I used to be able to just start ty...

Casual Listener

I used to be able to just start typing when viewing my playlist on the Desktop app, and it would go to that song. Has this feature been removed? It's very annoying to have to scroll down to find spec...

MrStereovideo12

Casual Listener

2025 Views

7 replies

2 likes

  • 2025 Views
  • 7 replies
  • 2 likes

Windows App won't play without messing with soundcard quality

Background - Windows 10 1903, External USB DAC/Soundcard, Spotify Premium, app set to default to max quality. The Spotify desktop app has recently started throwing "spotify can't play this right now" errors at me. I've tried all of the usual suggesti...

Regular

Background - Windows 10 1903, External USB DAC/Soundcard, Spotify Premium, app set to default to max quality.   The Spotify desktop app has recently started throwing "spotify can't play t...

neil_g

Regular

1313 Views

4 replies

0 likes

  • 1313 Views
  • 4 replies
  • 0 likes

Random play several artists

Hi using Windows desktop app.How can I play random music from more than one of my favourite saved Artists? Thanks

Casual Listener

Hi using Windows desktop app. How can I play random music from more than one of my favourite saved Artists?    Thanks

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Windows 10 client not synchronizing

PlanPremiumCountrySpainDeviceWindows 10 Desktop PCOperating SystemWindows 10 My Question or IssueThe desktop client doesn't sync when I add songs to my library on my phone. For example, I'm listening to Discover Weekly and save 2 songs, these songs d...

Regular

Plan Premium Country Spain Device Windows 10 Desktop PC Operating System Windows 10   My Question or Issue The desktop client doesn't sync when I add songs to my library on my phone. F...

OneByBoo

Roadie

2391 Views

12 replies

5 likes

  • 2391 Views
  • 12 replies
  • 5 likes

Spotify App: Start-up error

PlanFreeCountryUnited KingdomOperating SystemWindows 10 My Question or IssueHello! For the past few months, I've been using the Spotify app on my new computer, which is the one I'm using right now. I came to open the app last night and an error appea...

Newbie

    Plan Free Country United Kingdom Operating System Windows 10   My Question or Issue Hello! For the past few months, I've been using the Spotify app on my new computer, wh...

NaibElSayel

Regular

738 Views

1 replies

0 likes

  • 738 Views
  • 1 replies
  • 0 likes

Spotify web and desktop do not work when using bluetooth

I have a windows 10 laptop with default, realtek audio drivers, playing music through my speakers works fine. But why the **bleep** would you want to listen to music on laptop speakers? the INSTANT i switch over to my bluetooth headphones I get "oops...

Casual Listener

 I have a windows 10 laptop with default, realtek audio drivers, playing music through my speakers works fine. But why the **bleep** would you want to listen to music on laptop speakers? the INS...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Music starts playing automatically 26 seconds after having paused

PlanPremium (Family plan) CountrySweden Operating SystemWindows 10 Pro, Version 10.0.17763, Build 17763 Spotify Version1.1.5.153.gf614956d IssueScenario: I am listening to music then I press pause. Without touching the mouse or the computer the music...

Music Fan

Plan Premium (Family plan)   Country Sweden   Operating System Windows 10 Pro, Version 10.0.17763, Build 17763   Spotify Version 1.1.5.153.gf614956d   Issue Scenario:...

Gripenstedt

Music Fan

4805 Views

16 replies

1 likes

  • 4805 Views
  • 16 replies
  • 1 likes

Spotify doesn't play any music and my playlists have no music in them

I've been using Spotify for years now and for a while I've had this problem where I could only play music in my playlists. In order to play other music I'd have to reinstall the app, then I could play new music and add new music to my playlists. I ju...

Newbie

I've been using Spotify for years now and for a while I've had this problem where I could only play music in my playlists. In order to play other music I'd have to reinstall the app, then I could pla...

user-removed

Not applicable

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Recent update - Library

PlanPremium My Question or Issue Alot of people on the Community seemed to have raised this, but I was surprised to see that all the albums and artists I have saved songs from had suddenly disappeeared under the last update. I have actually just swit...

Regular

Plan Premium   My Question or Issue   Alot of people on the Community seemed to have raised this, but I was surprised to see that all the albums and artists I have saved songs from had...

LexBud

Regular

1099 Views

3 replies

7 likes

  • 1099 Views
  • 3 replies
  • 7 likes

Superuser Contribution Continuously skipping

My desktop player on windows 10 is continuously skipping songs one second into the song. My account does not do this on iOS, web player or amazon alexa. I have tried to find answers through the community including uninstalling the windows app mulitpl...

Casual Listener

My desktop player on windows 10 is continuously skipping songs one second into the song. My account does not do this on iOS, web player or amazon alexa.  I have tried to find answers through ...

Peter

Spotify Legend

718 Views

2 replies

2 likes

  • 718 Views
  • 2 replies
  • 2 likes

Superuser Contribution [BUG] Folder Playlist Random Play not random

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueI'm playing the folder of my top 100 of each year, but the random is not random as double play in row. So if the song is found in each 3 playlist, it will play 3 times in a row...

Newbie

  Plan Premium Country Canada Operating System Windows 10   My Question or Issue I'm playing the folder of my top 100 of each year, but the random is not random as double play in r...

Peter

Spotify Legend

729 Views

1 replies

0 likes

Bug Playlist
Folder Playlist
Random shuffle
  • 729 Views
  • 1 replies
  • 0 likes

When pause Spotify play by itself after ~10-15 seconds.

Plan : PremiumCountry : TürkiyeDevice : Lenovo X1 Carbon 6th Gen NotebookOperating System : Windows 10 64bitMy Question or IssueMy headset on the notebook, whenever I pause Spotify, it would unpause itself or just play by itself after ~10-15 seconds....

Regular

Plan : Premium Country : Türkiye Device : Lenovo X1 Carbon 6th Gen Notebook Operating System : Windows 10 64bit My Question or Issue My headset on the notebook, whenever I pause Spotify, it ...

ErkannakrE

Regular

762 Views

3 replies

0 likes

  • 762 Views
  • 3 replies
  • 0 likes

Spotify PC app

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI use the free version of Spotify. This PC uses Windows 10 (64-bit) Home (1903, build 18362.1...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I use t...

695 Views

0 replies

0 likes

  • 695 Views
  • 0 replies
  • 0 likes

[Playlists] How to start tracks at specific point

PlanPremiumCountryCanadaDeviceiPhone X iOS 12, Windows 10 My Question or IssueUpon listening to a playlist I noticed that there is backend control over start times and fades uniqe to individual tracks, how would I go about using these advanced playli...

Newbie

  Plan Premium Country Canada Device iPhone X iOS 12, Windows 10   My Question or Issue Upon listening to a playlist I noticed that there is backend control over start times and fa...

607 Views

0 replies

2 likes

  • 607 Views
  • 0 replies
  • 2 likes

Google Cast devices don't appear unless I cast from another device first

My Cast Devices don't appear in Desktop unless I cast to them from a different device first. Example: I open Spotify Desktop app in Windows. Only my SONOS devices are visible: There's no sign of my Google Home devices! So I say to Google Home "Play x...

Casual Listener

My Cast Devices don't appear in Desktop unless I cast to them from a different device first.    Example: I open Spotify Desktop app in Windows. Only my SONOS devices are visible:  ...

767 Views

0 replies

2 likes

cast
Desktop
google
Windows
  • 767 Views
  • 0 replies
  • 2 likes

On a windows 10 desktop downloaded spotify music

PremiumCountry: New Zealand DeviceDesktopOperating SystemWindows 10My Question: Spotify downloads are stored in a file in windows explorer, how do you play these music files??

Newbie

Premium Country: New Zealand   Device Desktop Operating System Windows 10 My Question: Spotify downloads are stored in a file in windows explorer, how do you play these music files?? &nb...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Spotify Overlay

I have a very simple question. How do you enable the Spotify overlay? I have already enabled it in the settings, I just want to know what button combination you have to use in order to enable it in-game. I have tried CTRL+ Left/Right arrow, though th...

Newbie

I have a very simple question. How do you enable the Spotify overlay? I have already enabled it in the settings, I just want to know what button combination you have to use in order to enable it in-g...

NaibElSayel

Regular

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Can't listen to Japanese artists?

PlanPremiumCountryFinlandDevicePCOperating SystemWindwos 10 My Question or IssueI've been searching wide and far for a solution for this and I just can't find anything, or nothing fixes the issue. I can't listen to (over 85%) of any Japanese artists ...

Newbie

Plan Premium Country Finland Device PC Operating System Windwos 10   My Question or Issue I've been searching wide and far for a solution for this and I just can't find anything, or no...

Brunelicia

Community Legend

1991 Views

1 replies

0 likes

  • 1991 Views
  • 1 replies
  • 0 likes

Weekly released, can it be reversed 1 week?

I forgot to add my songs on the previous week, can i get those songs back?

Casual Listener

I forgot to add my songs on the previous week, can i get those songs back?  

Brunelicia

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Spotify switches to chrome browser automatically

PlanPremiumCountryUSADeviceWindows LaptopOperating SystemWindows 10 My Question or IssueI am playing music through the spotify app on windows while sending emails. Each time it seems to switch automatically to playing from browser versus from the app...

Newbie

Plan Premium Country USA Device Windows Laptop Operating System Windows 10   My Question or Issue I am playing music through the spotify app on windows while sending emails. Each time ...

NaibElSayel

Regular

1071 Views

1 replies

0 likes

  • 1071 Views
  • 1 replies
  • 0 likes