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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2371 Views

0 replies

4 likes

  • 2371 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154709 Views

83 replies

27 likes

  • 154709 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

147730 Views

295 replies

22 likes

  • 147730 Views
  • 295 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11465 Views

1 replies

6 likes

  • 11465 Views
  • 1 replies
  • 6 likes

Solved!! Filter songs within a playlist by bpm

PlanFree/PremiumCountryFranceDeviceSamsung Galaxy S9Operating System My Question or IssueIt would be great to be able to filter by bpm songs within a playlist (or extract them to another playlist)

Casual Listener

Plan Free/Premium Country France Device Samsung Galaxy S9 Operating System     My Question or Issue It would be great to be able to filter by bpm songs within a playlist (or extra...

Nico

Community Legend

1771 Views

1 replies

0 likes

  • 1771 Views
  • 1 replies
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Spotify can't play this right now - Desktop Windows

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 7 professional(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNothing plays on my desktop app! I am about to cancel Spotify. No matter what I have tried it does not want to play an...

Casual Listener

Plan Premium Country USA Device Desktop Operating System Windows 7 professional (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Nothing plays on my desktop app! I ...

Nico

Community Legend

754 Views

3 replies

4 likes

  • 754 Views
  • 3 replies
  • 4 likes

Solved!! why?

why did you turn your once promising, unique streaming service into a huge, frustraing pile of cash grab **bleep**

Music Fan

why did you turn your once promising, unique streaming service into a huge, frustraing pile of cash grab **bleep**

fodare

Music Fan

849 Views

3 replies

0 likes

  • 849 Views
  • 3 replies
  • 0 likes

Genre Radio Stations (Rock, Decades, Etc).

PlanPremiumCountryUSA Operating SystemAndroid Oreo, Windows 10) What happend to the Genre Radio Stations like the decades and rock? They still show up in my stations because I follow them, but are they going away totally? Is there going to be some ki...

Regular

Plan Premium Country USA   Operating System Android Oreo, Windows 10)   What happend to the Genre Radio Stations like the decades and rock?  They still show up in my stati...

kidyahoo

Visitor

2092 Views

2 replies

2 likes

  • 2092 Views
  • 2 replies
  • 2 likes

Will not stay paused

PlanPremiumCountryUSADeviceLenovo X1 carbon (6th gen)Operating SystemWindows 10 My Question or IssueFor some strange reason, Spotify will not remain paused unless I am playing a video. I will pause directly from the desktop application and within 15 ...

Newbie

Plan Premium Country USA Device Lenovo X1 carbon (6th gen) Operating System Windows 10   My Question or Issue For some strange reason, Spotify will not remain paused unless I...

sesame22

Casual Listener

3445 Views

13 replies

7 likes

  • 3445 Views
  • 13 replies
  • 7 likes

Recommendation - To allow us to permanently remove lists from Home Recommendation

Plan - payingCountry - CanadaPlatform Device - every single one. For some some strange reason, just because I live in Canada my recommended Home shows French playlists - how do we get rid this? Or better question - how do we get rid of stuff I never ...

Music Fan

Plan - paying Country - Canada Platform Device - every single one.   For some some strange reason, just because I live in Canada my recommended Home shows French playlists - how do we get ri...

600 Views

0 replies

0 likes

Home
Playlists
Recommendations
  • 600 Views
  • 0 replies
  • 0 likes

Can't disable crossfade (2 minutes of each song lost)

PlanPremiumCountryUKDevicePCOperating SystemWin 8.1 My Question or IssueHi I have crossfade disabled, yeat each song I play this week starts about 1 minute into the song, then drops about a minute from the end, then does the same on the next song. I ...

Casual Listener

Plan Premium Country UK Device PC Operating System Win 8.1   My Question or Issue Hi   I have crossfade disabled, yeat each song I play this week starts about 1 minute  int...

mrdeanmurray

Casual Listener

556 Views

2 replies

1 likes

  • 556 Views
  • 2 replies
  • 1 likes

Random Pausing of Songs While in a game.

PlanPremiumCountryUnited KingdomDeviceWindows PCOperating SystemWindows 10My Question or IssueSo recently my Spotify has started to pause songs randomly while I am playing games, however while I am outside of the game it seems perfectly fine. It's on...

Casual Listener

Plan Premium Country United Kingdom Device Windows PC Operating System Windows 10 My Question or Issue So recently my Spotify has started to pause songs randomly while I am playing games...

HaydenJude

Newbie

1186 Views

1 replies

0 likes

bug
Help
pausing
songs
  • 1186 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Large playlist keeps restarting

PlanPaid standardCountryUKDevice/Operating SystemSamsung Galaxy 9 (Android Pie), Toshiba Portege laptop. (Windows 10 64 bit), Dell Optiplex (Linux mint), Dell Optiplex (Windows 7 64 bit) My Question or IssueWhen playing this playlist it will keep goi...

Regular

Plan Paid standard Country UK Device/Operating System Samsung Galaxy 9 (Android Pie), Toshiba Portege laptop. (Windows 10 64 bit), Dell Optiplex (Linux mint), Dell Optiplex (Windows 7 64 bit) &...

ET03

Visitor

18937 Views

18 replies

4 likes

  • 18937 Views
  • 18 replies
  • 4 likes

Image hosts

Hi, I use the windows app (not store app) win windows 10. Although the app works relatively well, it can't show some images (in browse and most profiles pics). It is behind corporate firewall and uses proxy. I would like to mention which hosters/cdns...

Casual Listener

Hi, I use the windows app (not store app) win windows 10. Although the app works relatively well, it can't show some images (in browse and most profiles pics). It is behind corporate firewall and use...

jimger

Casual Listener

735 Views

3 replies

0 likes

  • 735 Views
  • 3 replies
  • 0 likes

spotify automatic launch on android when i am starting it on window

PlanFreeCountryIndiaDevicelaptop with windows and androidOperating System(Android Nougat, Windows 10) My Question or IssueHeyy i am using spotify from 2 days today i noticed whenever i am playing song in my desktop app it automatically launch and sta...

Casual Listener

Plan Free Country India Device laptop with windows and android Operating System (Android Nougat, Windows 10)   My Question or Issue Heyy i  am using spotify from 2 days today i no...

15vaibhav

Casual Listener

712 Views

2 replies

0 likes

  • 712 Views
  • 2 replies
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why is spotify launching on startup?

my spotify keeps launching on startup on windows 10 even though i made sure in settings to select no for auto startup? what the **bleep**

Regular

my spotify keeps launching on startup on windows 10 even though i made sure in settings to select no for auto startup? what the **bleep**  

Bittencourt

Spotify Star

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Friend Activity" is updated with one song delay

PlanPremiumCountryTurkeyDeviceWindows PCOperating SystemWindows 10 My Question or Issue"Friend Activity" always shows the previous song that they listened. Assume that there are 3 songs; A, B, and C and I'm listening them respectively. Let's say I st...

Casual Listener

Plan Premium Country Turkey Device Windows PC Operating System Windows 10   My Question or Issue "Friend Activity" always shows the previous song that they listened.    Ass...

onr1

Casual Listener

42232 Views

7 replies

17 likes

  • 42232 Views
  • 7 replies
  • 17 likes

No Spotify on Galaxy Store - [Galaxy Active Watch]

PlanPremiumCountrySwedenDeviceiPhone 8Operating SystemiOS 12.2 My Question or IssueI bought a new Galaxy Active Watch and after that, I installed all the needed updates for the smartwatch and the phone. I still can't find a Spotify app in the galaxy ...

Newbie

Plan Premium Country Sweden Device iPhone 8 Operating System iOS 12.2   My Question or Issue I bought a new Galaxy Active Watch and after that, I installed all the needed updates for t...

Sr_fcb

Newbie

1391 Views

3 replies

2 likes

  • 1391 Views
  • 3 replies
  • 2 likes

Spotify Premium freezes on desktop

PlanPremiumCountryDenmarkDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify freez/get very slow after 1 minutWhen i recently used my spotify on my desktop, and play a song then efter about 1 minut i cant search for new music and when...

Casual Listener

Plan Premium Country Denmark Device Desktop Operating System Windows 10   My Question or Issue Spotify freez/get very slow after 1 minut When i recently used my spotify on my deskto...

MichaelFrandsen

Casual Listener

404 Views

2 replies

0 likes

  • 404 Views
  • 2 replies
  • 0 likes

Missing songs in list or greyed out...

PlanPremiumCountryRomaniaDeviceLenovo LaptopOperating SystemWindows 10 up-to-date My Question or IssueI often find songs that are black or just greyed out. What could be the problem?

Regular

Plan Premium Country Romania Device Lenovo Laptop Operating System Windows 10 up-to-date   My Question or Issue I often find songs that are black or just greyed out. What could be the ...

dinomight

Spotify Star

2334 Views

12 replies

0 likes

  • 2334 Views
  • 12 replies
  • 0 likes

Minimize restore animations Windows 10

Plan PremiumCountry USADevice PCOperating System Windows 10 Pro 1809 My Question or Issue I have searched and search and found only ONE bite at this issue and though it may seem trivial at most, I think in terms of consistency and flow it would be ni...

Visitor

Plan Premium Country USA Device PC Operating System Windows 10 Pro 1809   My Question or Issue   I have searched and search and found only ONE bite at this issue and though...

BramboXO

Newbie

2997 Views

9 replies

12 likes

Animations
minimizing
Windows 10
  • 2997 Views
  • 9 replies
  • 12 likes

Solved!! Most Songs Won't Play

PlanPremiumCountryUSA Device(PC)Operating System(Windows 10) My Question or IssueMost songs I try to play won't work.Songs that do work: -Stuff that I have previously saved (but not if I've saved them in the same sessions).-More recent songs from pla...

Regular

Plan Premium Country USA   Device (PC) Operating System (Windows 10)   My Question or Issue Most songs I try to play won't work. Songs that do work:  -Stuff that I have pr...

blanketbox

Regular

996 Views

4 replies

1 likes

Help
  • 996 Views
  • 4 replies
  • 1 likes

Can't add new songs to playlists or queue

PlanFreeCountryU.S.DeviceASUSOperating SystemWindows 10My Question or IssueWhen I try to add new songs to my playlists on my Windows computer, they cannot be added to the playlist. However, they show up on my playlists when I open the playlists on my...

Newbie

Plan Free Country U.S. Device ASUS Operating System Windows 10 My Question or Issue When I try to add new songs to my playlists on my Windows computer, they cannot be added to the playlist. ...

A_Musicophile

Community Legend

1169 Views

1 replies

0 likes

add songs
Queue bug
queue error
Queue issues
Windows 10
  • 1169 Views
  • 1 replies
  • 0 likes

Solved!! Most Songs Won't Play

PlanPremiumCountryUSA Device(PC)Operating System(Windows 10) My Question or IssueMost songs I try to play won't work.Songs that do work: -Stuff that I have previously saved (but not if I've saved them in the same sessions).-More recent songs from pla...

Regular

Plan Premium Country USA   Device (PC) Operating System (Windows 10)   My Question or Issue Most songs I try to play won't work. Songs that do work:  -Stuff that I have pr...

blanketbox

Regular

669 Views

4 replies

0 likes

  • 669 Views
  • 4 replies
  • 0 likes