Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

eoris

Newbie

16213 Views

115 replies

53 likes

  • 16213 Views
  • 115 replies
  • 53 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2621 Views

16 replies

3 likes

Possible Bug
  • 2621 Views
  • 16 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

6052 Views

40 replies

2 likes

  • 6052 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10266 Views

0 replies

4 likes

  • 10266 Views
  • 0 replies
  • 4 likes

[Windows] All songs on the Windows Player are gone

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 Pro My Question or IssueFor about a month now, my Spotify Player on PC does not work at all. ALL songs have vanished, even ones from Spotify themselves, and I have looked through every topic rega...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 10 Pro   My Question or Issue For about a month now, my Spotify Player on PC does not work at all. ALL songs have vanished, e...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Unsaving albums no longer unsaves the songs from it

PlanPremiumCountryEnglandOperating SystemWindows 10 When I save an album to my library, if I no longer want the album saved, clicking unsave simply removes the music from my 'albums' list - it doesn't unsave the songs. This is annoying seeing as ther...

Newbie

Plan Premium Country England Operating System Windows 10   When I save an album to my library, if I no longer want the album saved, clicking unsave simply removes the music from my 'album...

SpeshulEd

Casual Listener

726 Views

1 replies

6 likes

  • 726 Views
  • 1 replies
  • 6 likes

I CANT CLOSE SOUND BAR

PlanFamily PremiumCountryTurkeyDevice(Windows 10)Operating System(Win 10) My Question or IssueI cant close the sound bar when I take down spotify.How can I close this bar?

Casual Listener

Plan Family Premium Country Turkey Device (Windows 10) Operating System (Win 10)   My Question or Issue I cant close the sound bar when I take down spotify. How can I close this bar?&...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

I CANT CLOSE SOUND BAR

PlanFamily PremiumCountryTurkeyDevice(Windows 10)Operating System(Win 10) My Question or IssueI cant close the sound bar when I take down spotify.How can I close this bar?

Casual Listener

Plan Family Premium Country Turkey Device (Windows 10) Operating System (Win 10)   My Question or Issue I cant close the sound bar when I take down spotify. How can I close this bar?&...

534 Views

0 replies

0 likes

  • 534 Views
  • 0 replies
  • 0 likes

Some Podcasts won't play on desktop, only phone

PlanPremiumCountry DevicePC LaptopOperating SystemWindows 10 My Question or IssueI have the most up-to-date version of Spotify on my work computer, which is a Dell laptop hooked up to monitors through a docking station. Spotify on this laptop plays m...

Newbie

Plan Premium Country   Device PC Laptop Operating System Windows 10   My Question or Issue I have the most up-to-date version of Spotify on my work computer, which is a Dell lapto...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Friend Activity on Spotify App

PlanPremiumCountryUnited StatesDevice(Google Pixel 3, MacBook Pro 2018, Windows 10 HP ProDesk)Operating System(Android 9 Pie, MacOS Mojave, Windows 10 Enterprise) My Question or IssueHello! I've noticed that my Friend Activity hasn't updated in some ...

Newbie

Plan Premium Country United States Device (Google Pixel 3, MacBook Pro 2018, Windows 10 HP ProDesk) Operating System (Android 9 Pie, MacOS Mojave, Windows 10 Enterprise)   My Question o...

638 Views

0 replies

0 likes

Friend Activity
macOS
windows10
  • 638 Views
  • 0 replies
  • 0 likes

Spotify has not worked on PC for almost a month

I've been using Spotify on PC for a long time now and recently it just stopped playing anything. Every song in my playlist that isn't a local file is now gone and when I play the recommended songs they won't play either. I've reinstalled, logged out ...

Newbie

I've been using Spotify on PC for a long time now and recently it just stopped playing anything. Every song in my playlist that isn't a local file is now gone and when I play the recommended songs th...

450 Views

0 replies

1 likes

  • 450 Views
  • 0 replies
  • 1 likes

Cortana and spotify

PlanPremiumCountryItalia(Italy)DevicepcOperating SystemWindows 10 My Question or Issuemy language on pc is italian.When i say"hey cortana play x(song)" it opens the web page, instead of playng the song.i have installed spotify by microsoft store and ...

Casual Listener

  Plan Premium Country Italia(Italy) Device pc Operating System Windows 10   My Question or Issue my language on pc is italian. When i say"hey cortana play x(song)" it opens the...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

albums and artists are empty

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAlbums and Artists are empty, Songs, Local files, and podcasts are ok. windows 10 Pro, Premiu...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Albums ...

user-removed

Not applicable

1358 Views

3 replies

8 likes

  • 1358 Views
  • 3 replies
  • 8 likes

Windows - Music Randomly pausing when Android device is connected

Hi. When I play music on my Windows laptop, it can sometimes randomly pause playback. But only when my Android device is online. Force stopping Spotify on my Android device helps. But when the Spotify notification comes back to life, so does the prob...

Music Fan

Hi.   When I play music on my Windows laptop, it can sometimes randomly pause playback. But only when my Android device is online.   Force stopping Spotify on my Android device helps. B...

601 Views

0 replies

0 likes

  • 601 Views
  • 0 replies
  • 0 likes

Spotify keeps trying to install when I start my computer, even though I already have it installed.

I have Spotify open whenever I start up my computer. However, for maybe a month or two now, the spotify installer keeps opening, along with my Spotify application. The installer will attempt to install spotify, even though I already have it installed...

Casual Listener

I have Spotify open whenever I start up my computer. However, for maybe a month or two now, the spotify installer keeps opening, along with my Spotify application. The installer will attempt to insta...

Jollof

Composer

10160 Views

3 replies

0 likes

  • 10160 Views
  • 3 replies
  • 0 likes

Desktop App Won't Load on Win 10

PlanPremiumCountry DeviceHP LaptopOperating System Win 10I recently bought a new HP laptop with win10 and installed Spotify on it. Everything was working fine but now the app doesn't load at all. I had an older version (which I run on my main desktop...

Newbie

Plan Premium Country   Device HP Laptop Operating System Win 10 I recently bought a new HP laptop with win10 and installed Spotify on it. Everything was working fine but now the app doe...

1265 Views

0 replies

0 likes

  • 1265 Views
  • 0 replies
  • 0 likes

"Liked Songs" playlist on android not available on Windows

I use Spotify on my android device as well as my windows laptop. On my android device, there was a recent update that shows "liked songs" under my playlists. Any song I "heart" while listening to it shows up in this playlist. I love this feature. I u...

Newbie

I use Spotify on my android device as well as my windows laptop.  On my android device, there was a recent update that shows "liked songs" under my playlists.  Any song I "heart" while list...

scgilbert

Casual Listener

1012 Views

2 replies

1 likes

  • 1012 Views
  • 2 replies
  • 1 likes

Keybord shorcut to ad a song to a playlist

PlanPremiumCountryFranceDevice(Laptop)Operating System(Windows 10) My Question or IssueHello, I wanna know, is there a way to get a keybord shortcut to add a song in a playlist ?

Newbie

Plan Premium Country France Device (Laptop) Operating System (Windows 10)   My Question or Issue Hello, I wanna know, is there a way to get a keybord shortcut to add a song in a playli...

Loxer

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Can't find edit option on my desktop

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

873 Views

5 replies

0 likes

  • 873 Views
  • 5 replies
  • 0 likes

Explicit Commercial

PlanFreeCountryUSADeviceWindows 10 ClientOperating SystemWindows 10 My Question or IssueI don't usually object to the content of commercials, and I understand my free account has to be funded somehow. I just heard a commercial filled with expletives,...

Newbie

Plan Free Country USA Device Windows 10 Client Operating System Windows 10   My Question or Issue I don't usually object to the content of commercials, and I understand my free account...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Spotify won't display any songs

PlanPremiumCountryUnited States DevicePC, Dell XPS8920Operating SystemWindows 10 My Question or IssueHello Spotify Community,I just upgraded to premium legitamentally, and logged onto my spotify application, although everytime I do so, I am recieving...

Newbie

Plan Premium Country United States  Device PC, Dell XPS8920 Operating System Windows 10   My Question or Issue Hello Spotify Community, I just upgraded to premium legitamentall...

613 Views

0 replies

0 likes

Desktop
Premium
Troubleshooting
  • 613 Views
  • 0 replies
  • 0 likes

Saving songs without saving the whole album and more...

Hello there,Why Spotify changed the way to save albums and songs ?It seems that it's now impossible to just save few songs of an album without having all of them in the album tab of the library...This... this... is super super anoying If i like only ...

Casual Listener

Hello there, Why Spotify changed the way to save albums and songs ? It seems that it's now impossible to just save few songs of an album without having all of them in the album tab of the library.....

vfloriao

Regular

1433 Views

4 replies

11 likes

  • 1433 Views
  • 4 replies
  • 11 likes

Spotify is Playing Songs I Do Not Have Saved

PlanPremiumCountryUnited States DevicePC / Galaxy S9Operating SystemAndroid version 9 / Windows 10 My Question or IssueLike the title says: Spotify is playing songs I don't have saved. Is there a guaranteed way to stop certain songs from playing? Som...

Casual Listener

Plan Premium Country United States   Device PC / Galaxy S9 Operating System Android version 9 / Windows 10   My Question or Issue Like the title says: Spotify is playing songs I ...

918 Views

0 replies

2 likes

  • 918 Views
  • 0 replies
  • 2 likes

Library not fully showing

PlanFreeCountryUKDevicePCOperating SystemWindows 10 My Issue:I recently restarted my spotify and my entire spotify library has been cut down to 15 albums, i bug i keep getting on my Ipad and now it's on my PC. It says i have all my music saved howeve...

Casual Listener

Plan Free Country UK Device PC Operating System Windows 10   My Issue: I recently restarted my spotify and my entire spotify library has been cut down to 15 albums, i bug i keep gettin...

Voin

Casual Listener

974 Views

3 replies

2 likes

Bug issues
  • 974 Views
  • 3 replies
  • 2 likes