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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135235 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135235 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51855 Views
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  • 32 likes
  • Windows
  • 51855 Views
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Saying I'm Offline Constantly

I use a free plan, mainly because I listen to Spotify casually. I used to use it a while ago on my Samsung tablet, and I never had trouble with it. I downloaded it on my Windows 10 computer a couple of weeks ago. It was working fine for a while. Then...

  • Casual Listener
  • I use a free plan, mainly because I listen to Spotify casually. I used to use it a while ago on my Samsung tablet, and I never had trouble with it.   I downloaded it on my Windows 10 computer ...
  • Sebasty
  • Spotify Star
  • 194 Views
  • 3 replies
  • 0 likes
  • 194 Views
  • 3 replies
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Superuser Contribution Friend Feed not updating correctly

PlanPremiumOperating SystemWindows My Question or Issue Not really a serious bug, but if you're listening to artist A (let's say beethoven) and then queue up a song (let's say i'm blue (da ba dee)) by artist B (eiffel65), it'll show up in your friend...

  • Casual Listener
  • Plan Premium Operating System Windows   My Question or Issue  Not really a serious bug, but if you're listening to artist A (let's say beethoven) and then queue up a song (let's say i...
  • Guido
  • Spotify Legend
  • 178 Views
  • 1 replies
  • 2 likes
  • 178 Views
  • 1 replies
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Superuser Contribution PSY - Gentleman

win7 psy gentleman dont opening but another all musics opening

  • Visitor
  • win7 psy gentleman dont opening but another all musics opening
  • Guido
  • Spotify Legend
  • 2173 Views
  • 1 replies
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  • 2173 Views
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[Windows] Universal App for Windows 10 (UWP)

PlanPremiumCountry USADeviceDesktop PCOperating SystemWindows 10 My Question When I click the icon to open Spotify, it immediately begins an update, but it gets hung up and never finishes. Rebooting doesn’t help.

  • Casual Listener
  • Plan Premium Country  USA Device Desktop PC Operating System Windows 10   My Question  When I click the icon to open Spotify, it immediately begins an update, but it gets hun...
  • Soundofus
  • Spotify Star
  • 708 Views
  • 1 replies
  • 0 likes
  • 708 Views
  • 1 replies
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Solved!!Superuser Contribution Where is Autoplay?

Hi, i recently noticed that my playlists keep repeating themselves once they have reached their last songs. Usually Spotify just continued playing similar music which I really liked. I am using the desktop App on my PC and the "AutoPlay" feature in t...

  • Regular
  •   Hi,   i recently noticed that my playlists keep repeating themselves once they have reached their last songs.  Usually Spotify just continued playing similar music which I really ...
  • KilnTyme
  • Newbie
  • 13246 Views
  • 20 replies
  • 13 likes
  • 13246 Views
  • 20 replies
  • 13 likes

Spotify kills my audio device

I'm on Win 10 and my audio device is an M-Audio ProjectMix. I have Spotify premium. My problem is that every time I use Spotify I get to play about one playlist then when I try to play another playlist my audio device has died. The only way to revive...

  • Casual Listener
  •   I'm on Win 10 and my audio device is an M-Audio ProjectMix. I have Spotify premium. My problem is that every time I use Spotify I get to play about one playlist then when I try to play a...
  • Sebasty
  • Spotify Star
  • 1175 Views
  • 1 replies
  • 0 likes
  • audio interface crash
  • 1175 Views
  • 1 replies
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Found bad sound in the song

PlanPremiumCountry ThailandDevicePCOperating SystemWindows 10 My Question or IssueI found this song sound so much terrible spotify:track:5p5QD9FFUGe2cGWH6tVssdEven youtube is betterhttps://www.youtube.com/watch?v=p5-FfIEXfSY Can I report to spotify f...

  • Newbie
  • Plan Premium Country  Thailand Device PC Operating System Windows 10   My Question or Issue I found this song sound so much terrible  spotify:track:5p5QD9FFUGe2cGWH6tVssd E...
  • Sebasty
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
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Spotify web não abre

Olá. Eu tento acessar o spotify web mas ele simplesmente não abre. Já abri ele pelo notebook para ver se acontecia a mesma coisa mas lá ele carregou normalmente. Aqui no chrome eu não consigo abrir, fica uma tela preta e não carrega nada. Já reloguei...

  • Casual Listener
  •   Olá. Eu tento acessar o spotify web mas ele simplesmente não abre. Já abri ele pelo notebook para ver se acontecia a mesma coisa mas lá ele carregou normalmente. Aqui no chrome eu não consigo...
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  • 3 likes
  • 1014 Views
  • 0 replies
  • 3 likes

Daily mix mising from android app.

PlanFree/Premium My Question or Issue Hello.Yesterday my app was working just fine but today when I try to play some musix all my daily mix were gonne and i have nothing but black screen under 'home' button. I'll attach a screenshot as well. I have t...

  • Newbie
  • Plan Free/Premium   My Question or Issue  Hello. Yesterday my app was working just fine but today when I try to play some musix all my daily mix were gonne and i have nothing but black...
  • 137 Views
  • 0 replies
  • 1 likes
  • 137 Views
  • 0 replies
  • 1 likes

Phantom devices interrupting playback or playing without authorisation

PlanPremiumCountryPolandDeviceLaptop, PC, Android phone (HTC One M9 PCE)Operating SystemWindows 7, Windows 8.1, Android My Question or IssueFor the last couple weeks I have been having this problem: some random playlists including dance music (that I...

  • Casual Listener
  • Plan Premium Country Poland Device Laptop, PC, Android phone (HTC One M9 PCE) Operating System Windows 7, Windows 8.1, Android   My Question or Issue For the last couple weeks I have b...
  • emperor_krk
  • Casual Listener
  • 571 Views
  • 4 replies
  • 0 likes
  • 571 Views
  • 4 replies
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Rush 10+ minutes greyed out on PC, but still playable on Android

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 7 My Question or Issue I've notice that Rush songs with more than 10 minutes are not playing on my computer. The other musics are still playable. This only happens on this device. If I try to pl...

  • Newbie
  • Plan Premium Country Brazil Device PC Operating System Windows 7   My Question or Issue  I've notice that Rush songs with more than 10 minutes are not playing on my computer. The ...
  • jedinja
  • Newbie
  • 201 Views
  • 1 replies
  • 2 likes
  • 201 Views
  • 1 replies
  • 2 likes

Superuser Contribution Shutting down Windows without closing Spotify first resets current song

PlanPremiumDeviceDesktop PCOperating SystemWindows 10 x64 My Question or Issue Whenever I listen to songs and reboot or shutdown my PC without closing Spotify first, the current song is forgotten and reset and I may end up in a completely different p...

  • Regular
  • Plan Premium Device Desktop PC Operating System Windows 10 x64   My Question or Issue  Whenever I listen to songs and reboot or shutdown my PC without closing Spotify first, the cur...
  • s0m3guy
  • Regular
  • 770 Views
  • 6 replies
  • 0 likes
  • 770 Views
  • 6 replies
  • 0 likes

Recommended songs at the bottom of playlist doesn't change

PlanPremiumCountry - U.S DevicePCOperating SystemWindows 10 My Question or IssueIs there a reason that my recommended songs at the bottom of my playlist have never changed for almost a year? I have increased my playlist by about 30% in that time and ...

  • Newbie
  • Plan Premium Country - U.S   Device PC Operating System Windows 10  My Question or Issue Is there a reason that my recommended songs at the bottom of my playlist have never changed...
  • 116 Views
  • 0 replies
  • 0 likes
  • 116 Views
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Solved!! Can't Play current song.

PlanPremiumCountryMalaysia Device(PC)Operating System(Windows 7) My Question or Issue My spotify is working perfectly fine on my OPPO phone. However, it's not able to work on my PC. Also, my OPPO has been off the internet grid for a week due to reaso...

  • Casual Listener
  • Plan Premium Country Malaysia  Device (PC) Operating System (Windows 7)   My Question or Issue  My spotify is working perfectly fine on my OPPO phone. However, it's not able ...
  • lazmanariff
  • Casual Listener
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
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help please

please help my spotify just started acting upi have tried signing in and out, turning the wifi on and off, and resetting chromei would blame my computer but i dropped only like three or two months ago and this just started happening this week

  • Newbie
  • please help my spotify just started acting up i have tried signing in and out, turning the wifi on and off, and resetting chrome i would blame my computer but i dropped only like three or two month...
  • 96 Views
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  • 0 likes
  • 96 Views
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FOLLOW artist option missing??????????

Free membership in Canada on Windows 10 PC Both the windows app and the web version on Mozilla do not have the option to follow an artist. It disappeared after an update and never came back. This happened a few months ago. I have a screen shot to sho...

  • Regular
  • Free membership in Canada on Windows 10 PC   Both the windows app and the web version on Mozilla do not have the option to follow an artist. It disappeared after an update and never came back....
  • eastonellis
  • Regular
  • 1070 Views
  • 2 replies
  • 0 likes
  • 1070 Views
  • 2 replies
  • 0 likes

No Spotify app on Samsung NU7022 Smart TV

PlanPremiumCountryBosnia and Herzegovina DeviceSamsung NU7022 Smart TV (Series 7)Operating SystemTIZENMy Question or IssueHi,I have a Samsung NU7022 Smart TV (TIZEN operating system) and I can't find the Spotify app on the app store even though Spoti...

  • Regular
  • Plan Premium Country Bosnia and Herzegovina  Device Samsung NU7022 Smart TV (Series 7) Operating System TIZEN My Question or Issue Hi, I have a Samsung NU7022 Smart TV (TIZEN op...
  • 351 Views
  • 0 replies
  • 0 likes
  • 351 Views
  • 0 replies
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Spotify switching playlists on its own

PlanPremiumCountry USADeviceDell LatitudeOperating SystemWindows 10 My Question or Issue When listening to Spotify on my work PC (Windows 10) it has started automatically changing playlists on its own...

  • Regular
  • Plan Premium Country  USA Device Dell Latitude Operating System Windows 10   My Question or Issue  When listening to Spotify on my work PC (Windows 10) it has started automat...
  • 119 Views
  • 0 replies
  • 1 likes
  • 119 Views
  • 0 replies
  • 1 likes

Superuser Contribution Can't see my custom playlist art :(

PlanPremiumCountryUnited States DeviceLaptopOperating SystemWindows 10 My Question or IssueFor some reason my playlist art won't update whenever I upload it. I have restarted my spotify, reinstalled spotify and have tried several different image size...

  • Newbie
  • Plan Premium Country United States   Device Laptop Operating System Windows 10   My Question or Issue For some reason my playlist art won't update whenever I upload it. I have re...
  • Peter
  • Spotify Legend
  • 164 Views
  • 1 replies
  • 1 likes
  • 164 Views
  • 1 replies
  • 1 likes