Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
12256 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1472 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
3749 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
As of this morning when streaming from iPhone, can no longer use the Desktop interface to move songs up or down in Play Queue. You can drag the song and get the green bar, but when released it does not actually move. Can move songs in the queue on th...
As of this morning when streaming from iPhone, can no longer use the Desktop interface to move songs up or down in Play Queue. You can drag the song and get the green bar, but when released it ...
Regular
931 Views
3 replies
0 likes
PlanFreeCountryUSADeviceWindows PCOperating SystemWindows 7My Question or IssueHello, I've been an avid spotify user going on 5 years now and for the past couple months I have been having to deal with crippling issues on the Windows 7 client which is...
Plan Free Country USA Device Windows PC Operating System Windows 7 My Question or Issue Hello, I've been an avid spotify user going on 5 years now and for the past couple months I h...
Music Fan
3147 Views
11 replies
0 likes
Operating SystemWindows 10 My Question or IssueFor a couple of months, whenever I added a new song to my playlist, it would not show so I had to unistall/re-install Spotify everytime. I did the same thing today and when I re-installed it, it says tha...
Operating System Windows 10 My Question or Issue For a couple of months, whenever I added a new song to my playlist, it would not show so I had to unistall/re-install Spotify everytime. I ...
616 Views
0 replies
0 likes
PlanFreeCountryUkDeviceLenovo laptopOperating Systemwindows 10 My Question or IssueI've found that my WiFi bandwith drops from 30Mbit down to about 10Mbit/sec when Spotify desktop app is running. In fact, has dropped to less than 1Mbit/sec at times w...
Plan Free Country Uk Device Lenovo laptop Operating System windows 10 My Question or Issue I've found that my WiFi bandwith drops from 30Mbit down to about 10Mbit/sec when Sp...
486 Views
0 replies
0 likes
PlanPremium Operating SystemWindows 10 My Question or IssueI am unable to play any local files. It just says 'spotify can't play this right now, if you have the file on your computer you can import it'. I have reinstalled and wiped everything several...
Plan Premium Operating System Windows 10 My Question or Issue I am unable to play any local files. It just says 'spotify can't play this right now, if you have the file on your c...
479 Views
0 replies
0 likes
PlanFreeOperating SystemWindows 10 and Android 8.0My Question or IssueI have Spotify properly linked to my Discord account. But whenever I listen music, it won't show what I am listening to in my status. I am sure I have the box checked in "connectio...
Plan Free Operating System Windows 10 and Android 8.0 My Question or Issue I have Spotify properly linked to my Discord account. But whenever I listen music, it won't show what I am listening to...
Casual Listener
994 Views
2 replies
2 likes
PlanPremiumCountryDenmarkDevicedesktop computerOperating SystemWindows 10 My Question or IssueI use Spotify 0.9.15.27. Every time I install a newer version and it loads my local songs on the hard drive, it shuts down. And start over when it starts ag...
Plan Premium Country Denmark Device desktop computer Operating System Windows 10 My Question or Issue I use Spotify 0.9.15.27. Every time I install a newer version and it loads my lo...
456 Views
0 replies
0 likes
PlanFreeCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueHi.I found that after one of the last update the Spotify app lost a cool functionality. It was possible to* navigate from the main menu to the Artist page,* click an artist t...
Plan Free Country Russia Device PC Operating System Windows 10 My Question or Issue Hi. I found that after one of the last update the Spotify app lost a cool functionality. ...
Roadie
983 Views
1 replies
1 likes
PlanPremiumCountryDenmarkDeviceLegion Y530Operating SystemWindows 10 My Question or Issuewhenever i'm in the discover tab and click the save button to save an album it doesn't go anywhere, where i can find them. before they used to go to the libary w...
Plan Premium Country Denmark Device Legion Y530 Operating System Windows 10 My Question or Issue whenever i'm in the discover tab and click the save button to save an album it doesn'...
Roadie
1162 Views
3 replies
1 likes
Plan: PremiumCountry: UKDevice: Galaxy S10+ & Windows 10 PC (.exe version) My Question or IssueEverytime I try to use spotify connect from my phone to PC it will default the song from what I am listening to, to the same random song. Same happens in t...
Plan: Premium Country: UK Device: Galaxy S10+ & Windows 10 PC (.exe version) My Question or Issue Everytime I try to use spotify connect from my phone to PC it will default the s...
559 Views
0 replies
0 likes
PlanPremiumCountryNetherlands Devicepc windows 10Operating Systemwindows 10 Spotify web , label search does not work.label: etc etc etc On the app for windows it works but i dont get enough search results
Plan Premium Country Netherlands Device pc windows 10 Operating System windows 10 Spotify web , label search does not work. label: etc etc etc On the app for...
Regular
481 Views
1 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueI have a couple questions/issues about the Spotify desktop app. First, I have "Open Spotify automatically after you log into the computer" set to "Minimized", but it ...
Plan Premium Country Canada Device Desktop Operating System Windows 10 My Question or Issue I have a couple questions/issues about the Spotify desktop app. First, I have "Open Spotif...
527 Views
0 replies
0 likes
It took me a while to understand why I was getting the "error 18" every time Spotify gets an update, so at the end I found the problem was with an app "EarTrumpet" (it's a windows volume control app). The solution is just to close EarTrumpet when Spo...
It took me a while to understand why I was getting the "error 18" every time Spotify gets an update, so at the end I found the problem was with an app "EarTrumpet" (it's a windows volume control app)...
753 Views
0 replies
1 likes
PlanPremiumCountry DevicePCOperating SystemWindows 7 My Question or IssueHome - !Please try again laterBrowse - There was a problem displaying this page! This page either does not exist or an error occurredMade For You - !Please try again later.Podca...
Plan Premium Country Device PC Operating System Windows 7 My Question or Issue Home - !Please try again later Browse - There was a problem displaying this page! This page eit...
Roadie
564 Views
1 replies
1 likes
What is wrong with the search function? I search for my favorite artists and nothing comes up.
What is wrong with the search function? I search for my favorite artists and nothing comes up.
Roadie
596 Views
1 replies
1 likes
hi, I really have a problem that costs a lot of nerves .... my spotify doesn't work anymore (most of the time)when I want to search music - I can type in the band but nothing more happens. and that seriousely is very frustrating.maybe somebody please...
hi, I really have a problem that costs a lot of nerves .... my spotify doesn't work anymore (most of the time) when I want to search music - I can type in the band but nothing more happen...
Roadie
501 Views
1 replies
1 likes
PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueOkay, so I was trying to play music on Spotify, so I would pick a song out of my playlist, but then it would go crazy, it would start picking random songs, ...
Plan Premium Country United States Device Desktop PC Operating System Windows 10 My Question or Issue Okay, so I was trying to play music on Spotify, so I would pick a song out of my...
Regular
1574 Views
5 replies
1 likes
It mainly happens with older stereo records. Same thing with phone. It doesn't happen on any other program only premium spotify.Why is there no option to change it to mono?
It mainly happens with older stereo records. Same thing with phone. It doesn't happen on any other program only premium spotify. Why is there no option to change it to mono?
Regular
1064 Views
1 replies
0 likes
Hi using windows desktop app. How can I hide recommended playlists so they never appear again. Just the sight of them offends me!
Hi using windows desktop app. How can I hide recommended playlists so they never appear again. Just the sight of them offends me!
Roadie
686 Views
5 replies
0 likes
PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueHi, i have switched my soundcard (Creative X-fi) to another PCI-E slot.Since then spotify shows the message "Spotify can't play this right now. If you have the file on yo...
Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue Hi, i have switched my soundcard (Creative X-fi) to another PCI-E slot. Since then spotify sh...
Regular
3066 Views
4 replies
0 likes
