Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
84183 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
798480 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
24562 Views
26 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryNetherlands DeviceWindows 10, AndroidOperating SystemWindows 10, Android My Question or IssueI bought the 1 euro for 3 months deal money went out of my bank account but i'm still having spotify free.
Plan Premium Country Netherlands Device Windows 10, Android Operating System Windows 10, Android My Question or Issue I bought the 1 euro for 3 months deal money went out of ...
Community Legend
466 Views
1 replies
0 likes
Why does Spotify say that there is no Internet connection when there is one (Windows)?Plan PremiumCountrySwedenDevicePC TabletOperating SystemWindows 10My Question or IssueWhy does Spotify say that there is no Internet connection when there is one (W...
Why does Spotify say that there is no Internet connection when there is one (Windows)? Plan Premium Country Sweden Device PC Tablet Operating System Windows 10 My Question or Issue Why ...
Roadie
597 Views
2 replies
0 likes
Tengo un problema en spotify y es este lo que pone en la imagen PlanFreeCountryspainDevice Operating System Windows 10 My Question or Issue
Tengo un problema en spotify y es este lo que pone en la imagen Plan Free Country spain Device Operating System Windows 10 My Question or Issue
294 Views
0 replies
0 likes
PlanFreeCountryTurkeyDeviceDell Latitude E5570Operating SystemWindows 10 My Question or IssueHello.I usually play songs from my own playlists. While playing a song, when i click on the picture of the album / song which on the left side of spotify des...
Plan Free Country Turkey Device Dell Latitude E5570 Operating System Windows 10 My Question or Issue Hello. I usually play songs from my own playlists. While playing ...
Spotify Legend
443 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or IssueEvery time I play some games or even open other programs while the spotfy is open it automatically lowers the volume of other applications to almost zero. I have to l...
Plan Premium Country Brazil Device Desktop Operating System Windows 10 My Question or Issue Every time I play some games or even open other programs while the spotfy is open it autom...
388 Views
0 replies
0 likes
First of all really sorry if i wrote something wrong i still learning the language!!! Plan Premium. Country: Living and using in Canada(but the accoun was created in Brazil 2 years ago). Internet: Telus fiber 300 mb/s download and upload and Telus fi...
First of all really sorry if i wrote something wrong i still learning the language!!! Plan Premium. Country: Living and using in Canada(but the accoun was created in Brazil 2 years ago...
4010 Views
0 replies
0 likes
DevicePCOperating SystemWindows 10 My Question or Issue¡hola!He tenido un pequeño gran problema con la aplicación escritorio de Spotify, es simple: Cuando empiezo a reproducir música, ésta se detiene pasando los primeros 6 segundos.Pasados los 6 segu...
Device PC Operating System Windows 10 My Question or Issue ¡hola! He tenido un pequeño gran problema con la aplicación escritorio de Spotify, es simple: Cuando empiezo a reproducir músi...
2439 Views
0 replies
1 likes
PlanFreeCountryUnited StatesDeviceAcer Nitro 5 laptop w/ Windows 10Operating SystemWindows 10 My Question or IssueWhen I try playing any song from my playlist, after a few seconds it stops and says "can't play the current song" or just stops abruptly...
Plan Free Country United States Device Acer Nitro 5 laptop w/ Windows 10 Operating System Windows 10 My Question or Issue When I try playing any song from my playlist, after a few se...
Newbie
1184 Views
7 replies
2 likes
PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueStarting a few weeks ago, after I do a Search on my desktop PC, for a generic word (e.g. "army" or "castles"), I can't scroll beyond 80 or so songs. I get the "processing" whe...
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue Starting a few weeks ago, after I do a Search on my desktop PC, for a generic word (e.g. "army" or ...
Community Legend
365 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevicePCOperating SystemWindows 7 My Question or IssueI have so fedup of having this error code 12. I have unistalled Spotify, did a CCleaner, removed old files, have enough space on the computer to install Spotify, deleted an...
Plan Premium Country Canada Device PC Operating System Windows 7 My Question or Issue I have so fedup of having this error code 12. I have unistalled Spotify, did a CCleaner,...
Community Legend
5773 Views
6 replies
0 likes
PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 My Question or IssueWhy wrong date in the receipt when I bought Premium at 00:33, 1st of June in Finland?Now it says my Premium (3 months for 9,99) will take another payment 31th of August w...
Plan Premium Country Finland Device PC Operating System Windows 10 My Question or Issue Why wrong date in the receipt when I bought Premium at 00:33, 1st of June in Finland? Now it ...
Roadie
1158 Views
1 replies
0 likes
PlanPremiumCountrySlovakiaDevice Operating SystemWindows My Question or IssueI am tired of the necessity to every day morning restarting Spotify 2 times. When I come to comupter in Windows, simply no music is played. I've elaborated that change the a...
Plan Premium Country Slovakia Device Operating System Windows My Question or Issue I am tired of the necessity to every day morning restarting Spotify 2 times. When I come to ...
Roadie
800 Views
3 replies
0 likes
PlanPremiumCountryINDIADeviceLAPTOPOperating SystemWindows 10 My Question or IssueI am not able to play some songs in windowsand those songs are not showing in android app
Plan Premium Country INDIA Device LAPTOP Operating System Windows 10 My Question or Issue I am not able to play some songs in windows and those songs are not showing in android app
Regular
1368 Views
7 replies
0 likes
PlanPremiumCountryDenmarkDeviceSources: iPhone Xs, Macbook Pro 2018, Windows 10 DesktopDACs: Chord Mojo, Schiit Bifrost, Schiit Modi 3, Fiio Q1 mark 2Operating System(iOS 12.1.1, OSX, Windows 10) My Question or IssueWhenever I play Spotify with any D...
Plan Premium Country Denmark Device Sources: iPhone Xs, Macbook Pro 2018, Windows 10 Desktop DACs: Chord Mojo, Schiit Bifrost, Schiit Modi 3, Fiio Q1 mark 2 Operating System (iOS 12.1.1, OSX,...
Casual Listener
6187 Views
3 replies
7 likes
I'm stuck at Migrating User Data.
I'm stuck at Migrating User Data.
1017 Views
0 replies
1 likes
I can't listening to music with the desktop app, whenever I play a song on the app it stops at 5 seconds or something like that and it won't continue (This doesn't happen when I use the Spotify Web Player from Google Chrome). I have good connection a...
I can't listening to music with the desktop app, whenever I play a song on the app it stops at 5 seconds or something like that and it won't continue (This doesn't happen when I use the Spotify Web P...
Roadie
367 Views
1 replies
0 likes
My Question or IssueHow often does the discover tab on pc reset meaning the recommendations for you tab and playlists
My Question or Issue How often does the discover tab on pc reset meaning the recommendations for you tab and playlists
Roadie
361 Views
1 replies
0 likes
hello I have a playlist but i notice since it is collaborative it is not public. There is a way to make it public but still a friend of mine is able to add songs? Would be really helpfull if you can make it clear.thank you in advance.
hello I have a playlist but i notice since it is collaborative it is not public. There is a way to make it public but still a friend of mine is able to add songs? Would be really helpfull if you can ...
Spotify Star
2627 Views
1 replies
0 likes
Operating SystemI'm using the Spotify's Windows Desktop Version. Not sure if my issue only applies to this version. My Question or IssueFirst of all, I don't know if this is the right place to post this, maybe someone has a better idea? Nevertheless,...
Operating System I'm using the Spotify's Windows Desktop Version. Not sure if my issue only applies to this version. My Question or Issue First of all, I don't know if this is the ri...
Roadie
661 Views
1 replies
0 likes
PlanPremiumCountryUK DeviceiPhone X/PCOperating SystemiOS 12.2/Windows 10 My Question or Issueso im having some issues with communication between my PC and phone. Both logged in to the same account, have logged out and restarted both devices. So when...
Plan Premium Country UK Device iPhone X/PC Operating System iOS 12.2/Windows 10 My Question or Issue so im having some issues with communication between my PC and phone. Both...
Casual Listener
1169 Views
4 replies
0 likes
