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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2168 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151844 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140320 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11341 Views

1 replies

6 likes

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Folders within Album

Hi, there, i wanted to know how can i create folders with the "Album" folder. This is because i only hear full albums and not single musics, so the "Playlist" folder is useless to me.Thanks,Leporello

Newbie

Hi, there, i wanted to know how can i create folders with the "Album" folder. This is because i only hear full albums and not single musics, so the "Playlist" folder is useless to me. Thanks, Lepor...

OneByBoo

Roadie

2236 Views

1 replies

2 likes

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Solved!! "Spotify can't play this right now..."

Hi Spotify community! So there's a Brian May album on Spotify called Back to the Light, but when i try to play it, it says "Spotify can't play this right now. If you have the file on your computer you can import it."This album isn't showing up anywhe...

Newbie

Hi Spotify community!   So there's a Brian May album on Spotify called Back to the Light, but when i try to play it, it says "Spotify can't play this right now. If you have the file on your co...

OneByBoo

Roadie

2097 Views

1 replies

0 likes

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Solved!! Remove Spotify Playlist

Hello, i would like to remove two playlists created by Spotify:"Your Top Songs 2018" and "Your Top Songs 2017".Both playlists are located in the "Made for you" section inside "Your Library". Is there any way to remove those playlists?Here is an scree...

Casual Listener

Hello, i would like to remove two playlists created by Spotify: "Your Top Songs 2018" and "Your Top Songs 2017". Both playlists are located in the "Made for you" section inside "Your Library"....

juanpablovc94

Casual Listener

2127 Views

2 replies

0 likes

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Solved!! Spotify needs repair - Windows 10 Store

PlanPremiumCountryINDONESIA.DeviceDESKTOPOperating SystemWindows 10. My Question or IssueCan not open/play Spotify, pop up came and asked to open Windows Store, and there said need repair. But after repair, reset, even uninstall & re-install, still c...

Regular

  Plan Premium Country INDONESIA. Device DESKTOP Operating System Windows 10.   My Question or Issue Can not open/play Spotify, pop up came and asked to open Windows Store, and t...

Nico

Community Legend

2470 Views

9 replies

0 likes

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Search Bubble gone

The search bubble for Spotify on desktop is gone on the app and I have bold text. I have to scroll all the way up and press the search button to find a song which is just a waste of time where I have to go off my whole playlist. I have reinstalled Sp...

Casual Listener

 The search bubble for Spotify on desktop is gone on the app and I have bold text. I have to scroll all the way up and press the search button to find a song which is just a waste of time where ...

lopperma2

Casual Listener

1967 Views

4 replies

0 likes

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Font Difference

CountryAustraliaDeviceAsus UX360UAOperating SystemWindows 10My Question or Issue So recently I've been having this weird font issue where it uses a different font in Spotify compared to the images displayed in: Image for example and seems to use a co...

Casual Listener

Country Australia Device Asus UX360UA Operating System Windows 10 My Question or Issue   So recently I've been having this weird font issue where it uses a different font in Spotify comp...

OneByBoo

Roadie

1241 Views

1 replies

0 likes

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Can't click and drag on trackpad: alternative to re-ordering playlists?

Hi all, The keyboard that comes with my Surface Pro isn't working as it properly should and as a result I can't click and drag on the track-pad, meaning I can't re-order playlists the usual way on desktop. The laptop is also a touch screen, but click...

Newbie

Hi all,  The keyboard that comes with my Surface Pro isn't working as it properly should and as a result I can't click and drag on the track-pad, meaning I can't re-order playlists the usual wa...

MartinStoichkov

Community Legend

1416 Views

2 replies

0 likes

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Inconsistent and incomplete recommendation playlists

PlanFreeCountryUnited StatesDeviceSurface pro 4Operating SystemWindows 10 My Question or IssueMy discover weekly and release radar playlists have become shorter and shorter as the weeks go by until they just update completely empty. I thought this wa...

Casual Listener

Plan Free Country United States Device Surface pro 4 Operating System Windows 10   My Question or Issue My discover weekly and release radar playlists have become shorter and shor...

642 Views

0 replies

0 likes

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Nothing will play.

PlanPremiumCountryUSDeviceCustom PCOperating SystemWindows 10 My Question or IssueI have tried almost everything related to this topic, high quality streaming, accelerated hardware, etc. I have had no success in multiple restarts (of app and PC) but ...

Casual Listener

  Plan Premium Country US Device Custom PC Operating System Windows 10   My Question or Issue I have tried almost everything related to this topic, high quality streaming, accele...

Mantisentil

Community Legend

496 Views

3 replies

0 likes

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Solved!! Add button rearrange

PlanPremiumCountryIndiaDeviceDell Inspiron 7567Operating SystemWindows 10My Question or IssuePlease add option to rearrange buttons I love full screen mode but its to the rignt and I forget about it.

Casual Listener

Plan Premium Country India Device Dell Inspiron 7567 Operating System Windows 10 My Question or Issue Please add option to rearrange buttons I love full screen mode but its to the rignt and ...

mosohodPeti

Composer

935 Views

1 replies

0 likes

Feature
Ideas
Linux
Mac
Windows 10
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Superuser Contribution Shuffle play only selecting certain songs

PlanUSed both free and premiumDeviceUsed a PC, Honor 7C and Ipad AirOperating SystemWindows 10, IOS 10, Android 8.0.0 My IssueThe Shuffle feature does not work as a "Shuffle". Instead it selects songs that it prioritises over other songs, so that whe...

Casual Listener

Plan USed both free and premium Device Used a PC, Honor 7C and Ipad Air Operating System Windows 10, IOS 10, Android 8.0.0   My Issue The Shuffle feature does not work as a "Shuffle". In...

NoWhereKing

Visitor

3901 Views

6 replies

0 likes

not working
shuffle
Shuffle Algorithm
Shuffle not working
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Fix for corrupted song name/album/artist for files from local folders

Hi, If you have followed the "delete index.dat" solution:https://community.spotify.com/t5/Desktop-Windows/Not-all-local-files-showing-up-not-finding-albums-maybe/m-p/1732623#M23721 to fix problems with local files not appearing in Spotify, but are le...

Newbie

Hi,    If you have followed the "delete index.dat" solution: https://community.spotify.com/t5/Desktop-Windows/Not-all-local-files-showing-up-not-finding-albums-maybe/m-p/1732623#M23721 ...

gedonis

Music Fan

2206 Views

1 replies

2 likes

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Some songs cannot be played when offline

As the tittle stated, some of the songs I downloaded cannot be played in offline. Although I had download it and re-download it, it still won't work. But the offline in my Android phone is working fine. I had updated to the lates spotif app but still...

Casual Listener

As the tittle stated, some of the songs I downloaded cannot be played in offline. Although I had download it and re-download it, it still won't work. But the offline in my Android phone is working fi...

mosohodPeti

Composer

376 Views

1 replies

0 likes

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Spotify hidpi support is missing for 4k-5k monitors

PlanPremiumCountryUKDevicei7 7700k, 16gb, 1080ti, 1tb SSDOperating SystemWindows 10 My Question or IssueSpotfiy is blurly due to the lack of scaling at 5k 150% scaling.

Newbie

Plan Premium Country UK Device i7 7700k, 16gb, 1080ti, 1tb SSD Operating System Windows 10   My Question or Issue Spotfiy is blurly due to the lack of scaling at 5k 150% scaling.

365 Views

0 replies

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[Desktop] Can't play tracks on Desktop app

PlanPremiumCountryItaly DevicePC DesktopOperating SystemWindows 10 My Question or Issue Hello there, from yesterday i can't listen tracks on Spotify Desktop. I can on my Android Phone, Echo Plus and Web Player. When i click play on the top of the app...

Casual Listener

Plan Premium Country Italy    Device PC Desktop Operating System Windows 10   My Question or Issue   Hello there, from yesterday i can't listen tracks on Spotify Deskt...

jgordo

Casual Listener

814 Views

8 replies

0 likes

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How do I copy song names when using the desktop or web app?

PlanPremiumCountryNODeviceDesktop pcOperating SystemWindows 10 My Question or IssueHey, how do I copy song, album or artist names from spotify (either the web version or the desktop version)? It is especially troublesome when I can't type the names (...

Roadie

Plan Premium Country NO Device Desktop pc Operating System Windows 10   My Question or Issue Hey, how do I copy song, album or artist names from spotify (either the web version or the ...

urenor

Casual Listener

91425 Views

8 replies

18 likes

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Having issues with Spotify.

When I load up spotify, I just get a blank screen as provided below. I've reinstalled several times and I've also restarted my computer. I've had so many problems with spotify that I'm just considering changing to a different platform. Every week the...

Casual Listener

When I load up spotify, I just get a blank screen as provided below. I've reinstalled several times and I've also restarted my computer. I've had so many problems with spotify that I'm just consideri...

OneByBoo

Roadie

1155 Views

6 replies

0 likes

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Cannot find Spotify App for Samsung s3

PlanPremiumCountryDenmarkDeviceSamsung s3 frontier/huawei p20 My Question or IssueI cannot seem to find the spotify app for samsung s3, either on the watches built in app store or on the samsung app store on the phone. Has the app been removed?

Casual Listener

  Plan Premium Country Denmark Device Samsung s3 frontier/huawei p20   My Question or Issue I cannot seem to find the spotify app for samsung s3, either on the watches built in app...

JNipper

Casual Listener

469 Views

2 replies

0 likes

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