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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136330 Views
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  • 24 likes
  • Mac
    Windows
  • 136330 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 52701 Views
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  • Windows
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Spotify don't show my friends what i listen.

PlanFreeCountry ParaguayDeviceWindows DeviceOperating SystemWindows 10 My Question or Issue When my friends opens the desktop app, they can´t see whath i've listening, i have the option "show what i listen" enabled.

  • Casual Listener
  • Plan Free Country  Paraguay Device Windows Device Operating System Windows 10   My Question or Issue  When my friends opens the desktop app, they can´t see whath i've listeni...
  • yorshimr
  • Casual Listener
  • 380 Views
  • 2 replies
  • 0 likes
  • 380 Views
  • 2 replies
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Discover Weekly is empty

PlanFree/PremiumCountryBelgium DeviceAcer NitroOperating SystemWindows 10 My Question or Issue Hello,My discover weekly playlist is empty ! Normaly, it happend that Spotify don't give a new playlist if you didn't listen to enough music... But mine is...

  • Casual Listener
  • Plan Free/Premium Country Belgium   Device Acer Nitro Operating System Windows 10   My Question or Issue  Hello, My discover weekly playlist is empty ! Normaly, it happen...
  • 320 Views
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  • 1 likes
  • 320 Views
  • 0 replies
  • 1 likes

Whenever I create a new playlist from an album, a "2" always appears behind it. What can I do there

PlanPremiumCountry GermanyDeviceWindows Operating SystemWindows 10 My Question or IssueWenn ich eine neue Playlist von einem Album erstelle, erscheint dahinter immer eine "2". Was kann ich da tun? (German) Whenever I create a new playlist from an alb...

  • Music Fan
  •   Plan Premium Country  Germany Device Windows  Operating System Windows 10   My Question or Issue Wenn ich eine neue Playlist von einem Album erstelle, erscheint dahin...
  • Mantisentil
  • Community Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
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IT blacklisted Spotify Desktop for Security Reasons

So, I work for this big Software Development company and last week I received a notice email where they asked me to remove blacklisted apps from my mac, it turns out that the app in question was Spotify and according to the company forums, all Deskto...

  • Music Fan
  • So, I work for this big Software Development company and last week I received a notice email where they asked me to remove blacklisted apps from my mac, it turns out that the app in question was Spot...
  • 700 Views
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  • All Platforms
  • 700 Views
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music won't play at all and my spotify is **bleep** too!

whenever i play something on spotify, the music won't play and a little + sign with no cover appears in the bottom right corner. my only solution is to reinstall spotify but i don't want to do that every single time. also, this happens when an album ...

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  • Regular
  •     whenever i play something on spotify, the music won't play and a little + sign with no cover appears in the bottom right corner. my only solution is to reinstall spotify but i don't w...
  • shimanoz32
  • Regular
  • 726 Views
  • 15 replies
  • 6 likes
  • 726 Views
  • 15 replies
  • 6 likes

Missing features

PlanPremiumCountry Device Operating SystemWindows 10 My Question or Issue Release Radar and My Daily Mix have disappeared from my Spotify GUI. Does anyone know why, or how I can fix it? Thanks.

  • Music Fan
  • Plan Premium Country   Device   Operating System Windows 10   My Question or Issue  Release Radar and My Daily Mix have disappeared from my Spotify GUI. Does anyone know...
  • R3XXY
  • Music Fan
  • 339 Views
  • 2 replies
  • 2 likes
  • 339 Views
  • 2 replies
  • 2 likes

Some Available Songs Tracks Won't Play

PlanFreeCountry USADevice(ASUS PC)Operating System (Windows 10) My Question or Issue I was playing music on Spotify than I ran into this issue when some songs/track that are avable but will not play. There is a speaker saying its playing but the prog...

  • Regular
  • Plan Free Country  USA Device (ASUS PC) Operating System  (Windows 10)   My Question or Issue  I was playing music on Spotify than I ran into this issue when some songs/...
  • CryticalAce
  • Community Legend
  • 962 Views
  • 4 replies
  • 1 likes
  • 962 Views
  • 4 replies
  • 1 likes

Can't play unsaved songs

(I have spotify premium, and everything works correctly on my phone, and the webplayer. It's just the app with this issue)I am able to play songs that i already have saved to my library, but am completely unable to play play songs that i don't have s...

  • Casual Listener
  • (I have spotify premium, and everything works correctly on my phone, and the webplayer. It's just the app with this issue) I am able to play songs that i already have saved to my library, but am c...
  • CryticalAce
  • Community Legend
  • 673 Views
  • 3 replies
  • 3 likes
  • 673 Views
  • 3 replies
  • 3 likes

windows animation

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issueusing spotify app for windows 10. does the minizime and maximize window animations not work with windows 10?

  • Casual Listener
  •   Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue using spotify app for windows 10. does the minizime and maximize window animations n...
  • RockstarFischer
  • Composer
  • 732 Views
  • 3 replies
  • 1 likes
  • 732 Views
  • 3 replies
  • 1 likes

Solved!! Switching to Spotify

Hello, I'm using a PC with Windows 10 installed. Here's my question: For the longest time, the way I've been discovering music is just coming across a random song and downloading the discography of the said group, after eliminating the songs I didn't...

  • Newbie
  •   Hello,   I'm using a PC with Windows 10 installed. Here's my question:   For the longest time, the way I've been discovering music is just coming across a random song and downlo...
  • Mantisentil
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Some songs don't load while others play fine

PlanFreeCountry United States (California)DevicePCOperating SystemWindows 7 My Question or IssueWhile some songs on Spotify play back fine, some I cannot play at all. I can double-click the song and it will just look like it's loading forever and nev...

  • Visitor
  • Plan Free Country  United States (California) Device PC Operating System Windows 7   My Question or Issue While some songs on Spotify play back fine, some I cannot play at all. I ...
  • user-removed
  • Not applicable
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Songs Skip on Web Player and Android

PlanPremiumCountry USADevice(Samsung Galaxy S6)Operating System(Windows 10, and android) My Question or Issue I have posted about this and only one answer received and never a follow up. I have done evrything told here as to clear cache delete and re...

  • Casual Listener
  • Plan Premium Country  USA Device (Samsung Galaxy S6) Operating System (Windows 10, and android)   My Question or Issue  I have posted about this and only one answer received ...
  • 191 Views
  • 0 replies
  • 1 likes
  • skipping
    SONGS SKIP
  • 191 Views
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Spotify App doesn't work on windows 7.

PlanPremiumCountry USADevice PC Operating SystemWindows 7 My Question or Issue Spotify application doesn't work at all. It's been like this for weeks. When it opens up, it's just blank and it freezes up. I can't end it in my processes because there's...

  • Casual Listener
  •   Plan Premium Country  USA Device  PC  Operating System Windows 7   My Question or Issue  Spotify application doesn't work at all. It's been like this for we...
  • Sebasty
  • Spotify Star
  • 5544 Views
  • 5 replies
  • 3 likes
  • 5544 Views
  • 5 replies
  • 3 likes

"Spotify can't play this right now. If you have this file on your computer you can import it"

PlanPremium DeviceDesktopOperating SystemWindows 7 Ultimate This is driving me beyond insane. Absolutely nothing can play.Please help. EDIT: It was an EQ software. My issue is fixed now.

  • Casual Listener
  • Plan Premium  Device Desktop Operating System Windows 7 Ultimate   This is driving me beyond insane. Absolutely nothing can play. Please help.   EDIT: It was an EQ software.&...
  • tsukumawa
  • Casual Listener
  • 248 Views
  • 2 replies
  • 0 likes
  • 248 Views
  • 2 replies
  • 0 likes

Spotify doesn't remember last song i played and deletes the queue

PlanPremiumCountry NetherlandsOperating SystemWindows 10 My Question or IssueWhen I shut down and re-open spotify after listening to some songs it doesn't remember where I was the last time I used spotify, instead of that it just goes to a blank queu...

  • Newbie
  • Plan Premium Country  Netherlands Operating System Windows 10   My Question or Issue When I shut down and re-open spotify after listening to some songs it doesn't remember where I w...
  • 467 Views
  • 0 replies
  • 5 likes
  • 467 Views
  • 0 replies
  • 5 likes

Spotify exit by itself

PlanPremiumCountryChina, Hong Kong Operating SystemWindows 10 My Question or Issue When l view Spotify pages, Spotify will close by itself after a few minutes or even quicker, however, if l minimize the window, spotify won't close, l have tried reins...

  • Newbie
  • Plan Premium Country China, Hong Kong  Operating System Windows 10   My Question or Issue  When l view Spotify pages, Spotify will close by itself after a few minutes&nbsp...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Delate from my local files songs from Spotify

i have delate from my local file in my computer some songs, but this still appearing in the spotify local songs, i want to know how i can delate this songs in spotify if Im not using them any more.PlanPremiumCountryMexico DeviceWindows 8Operating Sys...

  • Newbie
  • i have delate from my local file in my computer some songs, but this still appearing in the spotify local songs, i want to know how i can delate this songs in spotify if Im not using them any more. ...
  • 108 Views
  • 0 replies
  • 0 likes
  • 108 Views
  • 0 replies
  • 0 likes

Activity feed future

PlanPremiumCountryCzechia My Question or IssueHi, what are the plans for the activity feed in Spotify? Is it getting any improvements? Is it going away in the future? It's a great way to discover new music and it would be sad to see it removed.

  • Newbie
  • Plan Premium Country Czechia    My Question or Issue Hi, what are the plans for the activity feed in Spotify? Is it getting any improvements? Is it going away in the fu...
  • Keanu_C
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Spotify web player black screen

PlanPremiumCountryUS DeviceLaptopOperating SystemWindows Spotify web player not working (black screen) on all browsers. Chrome, IE..it's been like this for 2 weeks. Tried logging out of all devices, clearing cache, uninstalled chrome. Idk what to do

  • Casual Listener
  • Plan Premium Country US   Device Laptop Operating System Windows   Spotify web player not working (black screen) on all browsers. Chrome, IE..it's been like this for 2 weeks. Trie...
  • Keanu_C
  • Spotify Star
  • 590 Views
  • 1 replies
  • 0 likes
  • 590 Views
  • 1 replies
  • 0 likes

Some spotify songs won't load

I'm using spotify premium version 1.0.93.244.g1e3a05e7 on Windows 10. When i try to listen to music some songs will load and others will be stuck at 0:00. I've tried everything to fix it like turning of hardware acceleration and high quality streamin...

  • Regular
  • I'm using spotify premium version 1.0.93.244.g1e3a05e7 on Windows 10.  When i try to listen to music some songs will load and others will be stuck at 0:00. I've tried everything to fix it ...
  • Billy-J
  • Spotify Star
  • 2220 Views
  • 3 replies
  • 0 likes
  • 2220 Views
  • 3 replies
  • 0 likes