Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50607 Views
77 replies
27 likes

50607 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
76208 Views
271 replies
21 likes

76208 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5351 Views
1 replies
6 likes

5351 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145505 Views
0 replies
26 likes
Mac
Windows

145505 Views
0 replies
26 likes

Downloaded songs

PlanPremiumCountry Device(Desktop)Operating System(Windows 10.) My Question or Issue Hi I downloaded all my songs from my library on my desktop, but the songs are gone when I’m offline instead I get Your favorite songs will appear here ??

Jannick85
Casual Listener
Plan Premium Country Device (Desktop) Operating System (Windows 10.) My Question or Issue Hi I downloaded all my songs from my library on my desktop, but the son...
2019-04-18 12:14:31 PM
191 Views
0 replies
0 likes

191 Views
0 replies
0 likes

Problems when spotify automatically updates

PlanPremiumCountrySpain DeviceLaptop Operating SystemMicrosoft Windows 10 Enterprise (10.0.14393 Build 14393) My Question or IssueI had problems when installing Spotify on the computer, I did the workarround of installing with windows in safe mode an...

hiroP
Newbie
Plan Premium Country Spain Device Laptop Operating System Microsoft Windows 10 Enterprise (10.0.14393 Build 14393) My Question or Issue I had problems when installing Spo...
2019-04-18 10:55:44 AM
275 Views
0 replies
0 likes

275 Views
0 replies
0 likes

[All Platforms][Playlists] Deleted songs from a playlist keep reappearing in that playlist

I have deleted some songs from one of my playlists but these deleted songs keep reappearing in that playlist. How do i prevent this from happening or what can i do to stop this?

Amer6758123490
Visitor
I have deleted some songs from one of my playlists but these deleted songs keep reappearing in that playlist. How do i prevent this from happening or what can i do to stop this?
2019-03-12 9:19:25 PM
2019-04-18 10:28:45 AM
leviE
Composer
366 Views
1 replies
0 likes
All Platforms
Playlists

366 Views
1 replies
0 likes

No se reporduce ninguna cancion Premium

PlanPremiumPaísMexicoDispositivoPCSistema operativoWindows 10 Mi pregunta o problemaCuento con Spotify Premium y al darle play a cualquier canción en mi pc (sea en lista de reproduccion, busqueda, link, etc.) me manda un mensaje diciendo: "no es posi...

LeonardoSiari
Newbie
Plan Premium País Mexico Dispositivo PC Sistema operativo Windows 10 Mi pregunta o problema Cuento con Spotify Premium y al darle play a cualquier canción en mi pc (sea en lista de r...
2019-04-18 8:52:06 AM
328 Views
0 replies
0 likes

328 Views
0 replies
0 likes

Unable to reinstall spotify

PlanFree/PremiumCountryCanadaDeviceHP Elitebook 840 G1Operating SystemWindows 10 My Question or IssueI am trying to remove the spotify files manually from appdata to re install but it gives me a "File is already in use " error. I have made sure there...

Chiggy_Playz
Newbie
Plan Free/Premium Country Canada Device HP Elitebook 840 G1 Operating System Windows 10 My Question or Issue I am trying to remove the spotify files manually from appdata to ...
2019-04-17 8:15:52 PM
2019-04-18 8:30:19 AM
leviE
Composer
266 Views
1 replies
0 likes

266 Views
1 replies
0 likes

Songs randomly pause

PlanPremiumCountryUSADeviceComputerOperating SystemWindows 10 Pro My Question or IssueWhile listening to music on spotify on my computer, all my songs randomly pause after around 6 seconds. This does not happen when I listen to it on my phone. I have...

ClearAir
Newbie
Plan Premium Country USA Device Computer Operating System Windows 10 Pro My Question or Issue While listening to music on spotify on my computer, all my songs randomly pause after ar...
2019-04-18 8:18:24 AM
2019-04-18 8:26:14 AM
leviE
Composer
303 Views
1 replies
0 likes

303 Views
1 replies
0 likes

Player skips songs after 1 second. Podcasts only thing to play.

PlanPremiumCountryUSOperating SystemWindows 10My Question or IssueWeb player works, other PC works, phone works. I have done ALL of the following:- uninstalled using windows, then reinstalled- uninstalled using Revo and deleted all leftover files, re...

user-removed
Visitor
Plan Premium Country US Operating System Windows 10 My Question or Issue Web player works, other PC works, phone works. I have done ALL of the following: - uninstalled using windows, then rei...
2019-04-17 8:43:34 PM
2019-04-18 7:50:08 AM
diabhoil
Newbie
786 Views
1 replies
2 likes

786 Views
1 replies
2 likes

Superuser Contribution Spotify no reproduce ninguna canción

Hola Uso Windows 7 32 bits, le doy clic a una canción y simplemente no la reproduce. Cual sea la canción o pista, no funciona. ¿Alguien sabe qué sucede? Agradezco cualquier ayuda.

musicsybarite
Casual Listener
Hola Uso Windows 7 32 bits, le doy clic a una canción y simplemente no la reproduce. Cual sea la canción o pista, no funciona. ¿Alguien sabe qué sucede? Agradezco cualquier ayuda.
2019-03-11 7:07:15 PM
2019-04-18 6:27:18 AM
musicsybarite
Casual Listener
943 Views
4 replies
0 likes
canciones
fallos

943 Views
4 replies
0 likes

Scroll bars visible in announcement section

PlanPremiumCountryRomania DeviceLenovo Y700-15iskOperating SystemWindows 10 My Question or IssueAnnouncements section has vertical and horizontal scroll bars.http://prntscr.com/ndhyivThe problem is present even if I fully maximized the window.I tried...

RaduCAN
Casual Listener
Plan Premium Country Romania Device Lenovo Y700-15isk Operating System Windows 10 My Question or Issue Announcements section has vertical and horizontal scroll bars. http://...
2019-04-18 6:16:36 AM
263 Views
0 replies
0 likes

263 Views
0 replies
0 likes

Can't add a specific local file to my phone

I've never had this problem before until now, but for some reason Spotify has added all but one of my local files. It's the same file format just like all the other local files on my phone.

akoster
Newbie
I've never had this problem before until now, but for some reason Spotify has added all but one of my local files. It's the same file format just like all the other local files on my phone.
2019-04-18 5:40:55 AM
383 Views
0 replies
0 likes
local file
phone

383 Views
0 replies
0 likes

Latest version of Spotify will not load

PlanPremiumCountryNew ZealandDevicePC Operating SystemWindows 7 My Question or IssueSpotify has been running fine until the last update. Which installs automatically - now Spotify refuses to load. Clicking Spotify does literally nothing. It doesn't e...

websultan
Newbie
Plan Premium Country New Zealand Device PC Operating System Windows 7 My Question or Issue Spotify has been running fine until the last update. Which installs automatically - n...
2019-04-17 12:39:50 AM
2019-04-18 3:53:26 AM
leviE
Composer
445 Views
3 replies
0 likes

445 Views
3 replies
0 likes

Friend Activity - not showing friend

PlanPremiumCountryAustraliaDevicePC Operating SystemWindows 10 My Question or Issue Hi guys, I joined yesterday, version 1.1.4.197.g92d52c4f; and am having trouble with the Friend Activity. I have friend who is also a premium user, same version as I;...

Neets_78
Newbie
Plan Premium Country Australia Device PC Operating System Windows 10 My Question or Issue Hi guys, I joined yesterday, version 1.1.4.197.g92d52c4f; and am having ...
2019-04-17 12:42:45 AM
2019-04-18 3:25:14 AM
leviE
Composer
489 Views
1 replies
1 likes

489 Views
1 replies
1 likes

Solved!! song not loading

PlanFreeCountrycanadaOperating SystemWindows 10 My Question or Issue there is a lot of chinese song that i cant play. The color of the name of the song is grey instead of white and the song would never load and most of the song in my daily mix are li...

user-removed
Visitor
Plan Free Country canada Operating System Windows 10 My Question or Issue there is a lot of chinese song that i cant play. The color of the name of the song is grey instead of wh...
2019-04-17 11:42:57 PM
2019-04-18 1:20:55 AM
Bittencourt
Spotify Star
423 Views
3 replies
0 likes

423 Views
3 replies
0 likes

Spotify keeps deleting my downloaded music

I have a premium account for 2 or 3 years now and I'm using it on my phone and Windows 10 pc (same one from the beginning). Since last month I guess I repeatedly download my offline music to my pc but Spotify keeps resetting all of them. This is the ...

Rgursoy
Casual Listener
I have a premium account for 2 or 3 years now and I'm using it on my phone and Windows 10 pc (same one from the beginning). Since last month I guess I repeatedly download my offline music to my pc bu...
2019-04-03 12:12:33 PM
2019-04-17 10:59:30 PM
ElainaD
Composer
5208 Views
1 replies
4 likes
offline downloads

5208 Views
1 replies
4 likes

Can't play any song in Spotify app and spotify webplayer homepage wont even load

PlanFreeCountryGermanyDeviceComputerOperating SystemWindwos 10 My Question or IssueIf I try to listen to a song in the windows app it stops after few seconds and tells me it cant play the song. If I try to open the webplayer (open.spotify.com) it tel...

LittleStegi
Casual Listener
Plan Free Country Germany Device Computer Operating System Windwos 10 My Question or Issue If I try to listen to a song in the windows app it stops after few seconds and tells me it ...
2019-04-16 11:38:52 PM
2019-04-17 7:59:43 PM
LittleStegi
Casual Listener
460 Views
2 replies
0 likes

460 Views
2 replies
0 likes

Radio generates a regular playlist

I have a Premium subscription, and am trying to play radio on the PC Desktop version. The problem is that for whatever reason, the radio option generates a playlist that contains approximately 50 songs... and then doesn't load any more. The interface...

nrthunderman
Newbie
I have a Premium subscription, and am trying to play radio on the PC Desktop version. The problem is that for whatever reason, the radio option generates a playlist that contains approximately 50 son...
2019-04-15 6:11:54 AM
2019-04-17 5:11:25 PM
Bittencourt
Spotify Star
307 Views
1 replies
0 likes

307 Views
1 replies
0 likes

Solved!! Desktop shortcut without icon

Plan: FreeCountry: CataloniaDevice: Desktop PCOperating System: Windows 10 Pro 1809 My Question or Issue:After dragging and dropping the Spotify icon from the Start Menu to the Desktop, the proper shortcut is created but with no icon. It is shown wit...

Juxuanu
Regular
Plan: Free Country: Catalonia Device: Desktop PC Operating System: Windows 10 Pro 1809 My Question or Issue: After dragging and dropping the Spotify icon from the Start Menu to the Deskt...
2019-04-16 10:45:59 PM
2019-04-17 4:00:25 PM
Juxuanu
Regular
9632 Views
3 replies
0 likes

9632 Views
3 replies
0 likes

Browser and Desktop App Favorites not synching

PlanPremium Family CountryGermany DevicePC Operating SystemWin10 1803 x64 My Question or IssueI listen to Spotify at work and occasionly add songs that I like to my library.They show up in every other browser but not in my Desktop App at home.If I wa...

Max_E_Million
Newbie
Plan Premium Family Country Germany Device PC Operating System Win10 1803 x64 My Question or Issue I listen to Spotify at work and occasionly add songs that I...
2019-04-16 7:16:00 PM
2019-04-17 2:50:00 PM
violt
Regular
273 Views
1 replies
0 likes

273 Views
1 replies
0 likes

Cannot play Offline songs on Laptop

PlanPremiumCountrySwedenDevice(Intel Core, i5-3320M CPU 2,6 Ghz, 4 Gb RAM, Lenovo)Operating System(Windows 7, 64-bit system) My Question or IssueMy Lenovo laptop cannot play offline songs. I have re-installed and re-downloaded all the songs (less tha...

Ambugaton
Newbie
Plan Premium Country Sweden Device (Intel Core, i5-3320M CPU 2,6 Ghz, 4 Gb RAM, Lenovo) Operating System (Windows 7, 64-bit system) My Question or Issue My Lenovo laptop cannot play ...
2019-04-17 12:24:38 PM
297 Views
0 replies
0 likes

297 Views
0 replies
0 likes

Re: Spotify keeps opening on startup [Windows 10]

This is not a spotify issue, it's a Windows 10 bug that was supposed to act like a "feature": Old behavior:When you shut down your PC, all apps are closedAfter reboot/restart, you have to re-open any app you'd like to useNew behavior:When shutting do...

siaarzh
Newbie
This is not a spotify issue, it's a Windows 10 bug that was supposed to act like a "feature": Old behavior: When you shut down your PC, all apps are closed After reboot/restart, y...
2019-01-14 10:31:45 AM
2019-04-17 10:39:41 AM
Peter
Spotify Legend
883 Views
6 replies
0 likes

883 Views
6 replies
0 likes

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