Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 71672 Views
  • 79 replies
  • 27 likes
  • 71672 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • morefluff
  • Music Fan
  • 87442 Views
  • 282 replies
  • 22 likes
  • 87442 Views
  • 282 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6312 Views
  • 1 replies
  • 6 likes
  • 6312 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146742 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146742 Views
  • 0 replies
  • 26 likes

Solved!! Quick search not working anymore since the last update

PlanPremiumCountryFinlandDevicePCOperating SystemWin 10 My Question or IssueSo if you, like me have a large playlist you used to be able to search for songs by just typing into the playlist without the search function or ctrl+f and it would take you ...

  • Casual Listener
  •   Plan Premium Country Finland Device PC Operating System Win 10   My Question or Issue So if you, like me have a large playlist you used to be able to search for songs by just t...
  • Sebasty
  • Community Legend
  • 722 Views
  • 1 replies
  • 0 likes
  • 722 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing music after a few seconds (PC)

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueLike the Title says "Spotify stops playing music after a few seconds (PC)" I've got the problem that Spotify stops playing music after a few seconds, and sometimes it wou...

  • Casual Listener
  •   Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue Like the Title says "Spotify stops playing music after a few seconds (PC)" I've got th...
  • Caspar97
  • Newbie
  • 644 Views
  • 1 replies
  • 2 likes
  • 644 Views
  • 1 replies
  • 2 likes

Songs will not play on desktop

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows My Question or IssueI am getting so fed up with this issue and I have tried every solution I could find and it actually made it WORSE. Recently my desktop was not able to play most songs outsi...

  • Casual Listener
  •   Plan Premium Country USA Device Desktop Operating System Windows   My Question or Issue I am getting so fed up with this issue and I have tried every solution I could find and ...
  • ThirdTuico
  • Newbie
  • 1401 Views
  • 10 replies
  • 5 likes
  • 1401 Views
  • 10 replies
  • 5 likes

Music stops playing after 5 seconds

So at first a bunch of songs I added from mobile were missing on Desktop, and it wouldn't play many of them. So I reinstalled and that seemed to work, but only 5 seconds of each song plays before it stops. I Googled this and already deleted all files...

  • Casual Listener
  • So at first a bunch of songs I added from mobile were missing on Desktop, and it wouldn't play many of them. So I reinstalled and that seemed to work, but only 5 seconds of each song plays before it ...
  • janni3
  • Casual Listener
  • 845 Views
  • 3 replies
  • 0 likes
  • 845 Views
  • 3 replies
  • 0 likes

Artists that begin with 'The' sort as T and not the first letter of the second word.

PlanPremiumCountryUSADeviceSurface Pro Operating SystemWindows 10 My Question or IssueWhy are artists in playlists that begin with 'The' now sort under T? When I sort a playlist by artist, 'The Black Keys' used to be in Bs. Now they are listed as T. ...

  • Newbie
  • Plan Premium Country USA Device Surface Pro  Operating System Windows 10   My Question or Issue Why are artists in playlists that begin with 'The' now sort under T? When I sort a ...
  • shelaffs
  • Gig Goer
  • 514 Views
  • 2 replies
  • 3 likes
  • 514 Views
  • 2 replies
  • 3 likes

Playlist Details Sync

PlanSpotify Premium (Family)CountryUninted KingdomDeviceHP Desktop, HP Laptop, Samsung Galaxy S8Operating SystemWindows 10 Home (PC's), Android 9 (S8) My Question or IssueI believe this is a fairly common issue amongst Spotify users, and I have looke...

  • Newbie
  • Plan Spotify Premium (Family) Country Uninted Kingdom Device HP Desktop, HP Laptop, Samsung Galaxy S8 Operating System Windows 10 Home (PC's), Android 9 (S8)   My Question or Issue I b...
  • 439 Views
  • 0 replies
  • 0 likes
  • 439 Views
  • 0 replies
  • 0 likes

PC App won't launch, can't uninstall, reinstall doesn't help

I'm premium since 2011, this never happened to me. The PC app is not launching as it always did when I start my pc. I cannot uninstall and I tried to reinstall a lot of times. I deleted all the spotify folders I can find on my pc but it's still not w...

  • Newbie
  • I'm premium since 2011, this never happened to me. The PC app is not launching as it always did when I start my pc. I cannot uninstall and I tried to reinstall a lot of times. I deleted all the spoti...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Disable Gapless Playback

PlanPremiumCountrySouth AfricaDeviceLaptopOperating SystemWindows 10 My Question or IssueHow can i disable gapless playback? The option is not available in Spotify's settings.

  • Casual Listener
  •   Plan Premium Country South Africa Device Laptop Operating System Windows 10   My Question or Issue How can i disable gapless playback? The option is not available in Spotify's ...
  • hookah
  • Casual Listener
  • 675 Views
  • 1 replies
  • 1 likes
  • 675 Views
  • 1 replies
  • 1 likes

Songs wont sync

PlanPremiumCountryPolandDevicePc and Samsung J5 Operating SystemWindowsa 10, Andriod My Question or IssueHiMy songs dont sync berten pc and smartphone. I have to add them again on my pc. On phone everything is fine.

  • Casual Listener
  • Plan Premium Country Poland Device Pc and Samsung J5  Operating System Windowsa 10, Andriod   My Question or Issue Hi My songs dont sync berten pc and smartphone.  I  h...
  • Azaney
  • Casual Listener
  • 254 Views
  • 2 replies
  • 1 likes
  • 254 Views
  • 2 replies
  • 1 likes

Spotify Desktop not working on Windows 10

PlanPremiumCountrySpain DeviceLenovo YOGA 710-14ISKOperating SystemWindows 10 My Question or IssueEvery time I try to play a song on Spotify, it stops after 3-5 seconds and the message "Can't play the current song" appears. I've tried deleting the pr...

  • Casual Listener
  • Plan Premium Country Spain   Device Lenovo YOGA 710-14ISK Operating System Windows 10   My Question or Issue Every time I try to play a song on Spotify, it stops after 3-5 second...
  • OneByBoo
  • Roadie
  • 332 Views
  • 1 replies
  • 1 likes
  • 332 Views
  • 1 replies
  • 1 likes

I uploaded an album to my spotify and I can't do it again.

Hi, I recently added an album to my Spotify. I know how to do it Preferences>add a local source>local file etc...It was a success, I created a playlist for the album and it was set on my PC then I tried to do the same for my phone so I can also liste...

  • Newbie
  • Hi, I recently added an album to my Spotify. I know how to do it Preferences>add a local source>local file etc... It was a success, I created a playlist for the album and it was set on my PC t...
  • 304 Views
  • 0 replies
  • 0 likes
  • Desktop
    Your Music
  • 304 Views
  • 0 replies
  • 0 likes

Skip button going backwards

Plan:PremiumCountry:United StatesDevice:PCOperating System:Windows 10My Question or Issue:I press the next track button on my keyboard which is the F8 button, but it instead does the function of the previous track button. The previous track button pe...

  • Newbie
  •   Plan: Premium Country: United States Device: PC Operating System: Windows 10 My Question or Issue: I press the next track button on my keyboard which is the F8 button, but it instead...
  • 471 Views
  • 0 replies
  • 0 likes
  • 471 Views
  • 0 replies
  • 0 likes

Global Media keys

PlanPremiumCountryUKDeviceHP PavillionOperating SystemWindows 10Spotify Build1.1.5.153.gf614956dMy Question or IssueFollowing the most recent update, the media keys on my keyboard no longer work globally. They worked fine a week or so ago but all of ...

  • Casual Listener
  • Plan Premium Country UK Device HP Pavillion Operating System Windows 10 Spotify Build 1.1.5.153.gf614956d My Question or Issue Following the most recent update, the media keys on my keyboa...
  • jordan8396
  • Casual Listener
  • 805 Views
  • 1 replies
  • 0 likes
  • Global
    media keys
  • 805 Views
  • 1 replies
  • 0 likes

Synchronisation between smartphone and desktop doesn't work

PlanPremiumCountryItalyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueHello everybody, I've noticed that since one month I can't find anymore on the desktop the songs I saved in my smartphone's...

  • Newbie
  • Plan Premium Country Italy Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10   My Question or Issue Hello everybody, I've noticed that since one mo...
  • sebacicu
  • Newbie
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

[Connect] Connection problems

Windows 10BelgiumPremium subscription Hi, for a week or so, I can't connect to Spotify anymore. First, it showed Error 4. I read some advice to check my firewalls and reinstall Spotify, but then I had error 7. I then tried it again and now it says er...

  • Newbie
  • Windows 10 Belgium Premium subscription   Hi, for a week or so, I can't connect to Spotify anymore. First, it showed Error 4. I read some advice to check my firewalls and reinstall Spotify, ...
  • 487 Views
  • 0 replies
  • 0 likes
  • Connect
  • 487 Views
  • 0 replies
  • 0 likes

Searched terms in playlist wont shuffle

Spotify wont shuffle only the searched terms (album, artist, songs) in my playlist. I used to be able to search for an album or artist (ex. Drake) and shuffle only the Drake songs in my playlist, now it shuffles my entire playlist. Is there a way to ...

  • Newbie
  • Spotify wont shuffle only the searched terms (album, artist, songs) in my playlist. I used to be able to search for an album or artist (ex. Drake) and shuffle only the Drake songs in my playlist, now...
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

[All Platforms][Search] Avdanced search to have additional "song" (or "title") tag

Advanced search can take tags such as "genre" or "year". I haven't found a way to specify "song" or "title". That's needed to find e.g. versions of "Dinah" without the results being overflowed by all the good stuff that Dinah Washington has delivered...

  • Casual Listener
  • Advanced search can take tags such as "genre" or "year". I haven't found a way to specify "song" or "title". That's needed to find e.g. versions of "Dinah" without the results being overflowed by all...
  • w8rn8r
  • Casual Listener
  • 686 Views
  • 2 replies
  • 1 likes
  • All Platforms
    Search
  • 686 Views
  • 2 replies
  • 1 likes

Spotify Browser wont load any songs and the spotify app wont load any new songs. [Video]

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueMade a video explaining the issue as a whole because im tired of retyping my problem and not getting responses even when I post on multiple accounts. anyways here is the video I...

  • Casual Listener
  •   Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue Made a video explaining the issue as a whole because im tired of retyping my problem and not ...
  • 832 Views
  • 0 replies
  • 0 likes
  • 832 Views
  • 0 replies
  • 0 likes

Chromecast using windows native app

PlanPremiumCountryUSADeviceOperating SystemWindows 10My Question or IssueChromecast should be able to be used from the native app. Its not a fix to run both the web player and the windows player and work around various tricks to make it work. There a...

  • Casual Listener
  • Plan Premium Country USA Device Operating System Windows 10 My Question or Issue Chromecast should be able to be used from the native app. Its not a fix to run both the web player and the win...
  • 260 Views
  • 0 replies
  • 1 likes
  • 260 Views
  • 0 replies
  • 1 likes