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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81123 Views

40 replies

68 likes

  • 81123 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776281 Views

503 replies

64 likes

  • 776281 Views
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  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18130 Views

19 replies

5 likes

  • 18130 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2800 Views

0 replies

4 likes

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Spotify is randomly pausing music

Spotify is randomly pausing music. I've noticed it's more likely to happen when I play videogames like Overwatch or League of Legends. It may pause randomly after 30 seconds of playing or play full 10 mins before it pauses. It doesn't matter if the s...

Regular

Spotify is randomly pausing music. I've noticed it's more likely to happen when I play videogames like Overwatch or League of Legends. It may pause randomly after 30 seconds of playing or play full 1...

861 Views

0 replies

0 likes

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Continual Error "Spotify can't play this right now."

Spotify PremiumAustraliaDevice: Dell CORE i7 8th GenOperating System: Windows 10 My Question or Issue:I have been getting the attached error for weeks now. I have re-installed mutiple times and cleared my cache etc. removed all passwords....Spotify P...

Newbie

Spotify Premium Australia Device: Dell CORE i7 8th Gen Operating System: Windows 10   My Question or Issue: I have been getting the attached error for weeks now. I have re-installed m...

368 Views

0 replies

1 likes

  • 368 Views
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  • 1 likes

Spotify starts automatically on desktop, in spite of being set NOT to. Recent problem

PlanFree/PremiumCountry DeviceDesktopOperating SystemWIN10My Question or IssueTwo days ago, Spotify began loading automatically on startup of my desktop. None of the settings on Spotify have been changed. The option for " "Open Spotify automatically....

Casual Listener

Plan Free/Premium Country   Device Desktop Operating System WIN10 My Question or Issue Two days ago, Spotify began loading automatically on startup of my desktop. None of the settings o...

Jollof

Composer

656 Views

5 replies

0 likes

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Albums disappearing from "Albums" tab

PlanPremiumCountryUKDeviceSamsung S9/PCOperating SystemAndroid orea/windows 10/web player My Question or IssueFor some reason the a lot of my albums have been removed from my library. They haven't bee removed from Spotify, just my library. This is a ...

Regular

Plan Premium Country UK Device Samsung S9/PC Operating System Android orea/windows 10/web player   My Question or Issue For some reason the a lot of my albums have been removed from my...

A_Musicophile

Community Legend

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
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Spotify crashes when I try to edit a playlist cover

PlanPremiumCountryFinlandDevice(Lenovo Yoga 710)Operating System(Windows 10) My Question or IssueWhen I click to edit the cover of a playlist the whole app closes. I tried reinstalling but it didn't fix the issue.

Visitor

  Plan Premium Country Finland Device (Lenovo Yoga 710) Operating System (Windows 10)   My Question or Issue When I click to edit the cover of a playlist the whole app closes. I ...

A_Musicophile

Community Legend

1439 Views

1 replies

0 likes

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  • 1 replies
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missing podcasts on desktop

PlanPremiumCountryBelgiumDevicepcOperating Systemwin 10 My Question or IssueSome episodes of a podcast I'm listening are missing on desktop... the podcast is Distorsion and I have everything until december 2018, after that nothing...when I search for...

Casual Listener

Plan Premium Country Belgium Device pc Operating System win 10   My Question or Issue Some episodes of a podcast I'm listening are missing on desktop... the podcast is Distorsion and I...

OneByBoo

Roadie

436 Views

1 replies

0 likes

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  • 1 replies
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Can't Add a New Source

SORTEDPremiumCountryUKDeviceHP Pavilion 2012/2013/2014?Operating SystemWindows 10 My Question or IssueI can't find how to add sources for music that I have downloaded on my computer.

Newbie

SORTED Premium Country UK Device HP Pavilion 2012/2013/2014? Operating System Windows 10   My Question or Issue I can't find how to add sources for music that I have downloaded on my c...

OneByBoo

Roadie

1135 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Playlist filter broken

PlanPremiumCountryNorwayOperating System(Two Windows 7 64bit computers and One Windows 10 64bit computer) My Question or IssueFor quite a while now (about some weeks/a month/several updates) the playlist filter function has been broken. Before when y...

Regular

Plan Premium Country Norway Operating System (Two Windows 7 64bit computers and One Windows 10 64bit computer)   My Question or Issue For quite a while now (about some weeks/a month/seve...

Bugequalfeature

Regular

846 Views

2 replies

5 likes

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  • 2 replies
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Songs are both added and not added to library

PlanPremiumCountryUSA DeviceiPhone 6sOperating SystemWindows 10MacOS Mojave (10.14) My Question or IssueI have songs that I have added into my library on the desktop previously, and then when searching the song or if it appears in suggested, it shows...

Casual Listener

Plan Premium Country USA   Device iPhone 6s Operating System Windows 10 MacOS Mojave (10.14)   My Question or Issue I have songs that I have added into my library on the desktop...

A_Musicophile

Community Legend

615 Views

3 replies

0 likes

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  • 3 replies
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Local Files - Folders

Hello, I use spotify on windows 10. The problem is that when i try to add my local files spotify decides to make a new folderpath wich does not excist on my computer. My folderpath goes like this: F:\Musikk\2017 etc But when i try to add my r&b folde...

Newbie

Hello,   I use spotify on windows 10.   The problem is that when i try to add my local files spotify decides to make a new folderpath wich does not excist on my computer.   My fo...

375 Views

0 replies

0 likes

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Solved!! Can't play song/ Unavailable

PlanFree/PremiumCountryPH DeviceComputer(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I want to play the song Kimi ni Todoke by Tomofumi Tanizawa, I searched and...

Newbie

Plan Free/Premium CountryPH   DeviceComputer (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating SystemWindows (iOS 10, Android Oreo, Windows 10,etc.)   My Question ...

A_Musicophile

Community Legend

1583 Views

1 replies

0 likes

Anime Song
kimi ni todoke
tomofumi tanizawa
  • 1583 Views
  • 1 replies
  • 0 likes

Search Bubble gone

The search bubble for Spotify on desktop is gone on the app and I have bold text. I have to scroll all the way up and press the search button to find a song which is just a waste of time where I have to go off my whole playlist. I have reinstalled Sp...

Casual Listener

 The search bubble for Spotify on desktop is gone on the app and I have bold text. I have to scroll all the way up and press the search button to find a song which is just a waste of time where ...

lopperma2

Casual Listener

2019 Views

4 replies

0 likes

  • 2019 Views
  • 4 replies
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Solved!! Windows 10 App CPU Usage

PlanPremiumCountryUSADeviceWIndows 10 DesktopOperating SystemWindows 10 My Question or IssueSpotify app eats the CPU on a speedy new desktop machine. How do I reduce this? Spotify works fine on my little Android phone. Why is the Windows version such...

Casual Listener

Plan Premium Country USA Device WIndows 10 Desktop Operating System Windows 10   My Question or Issue Spotify app eats the CPU on a speedy new desktop machine.   How do I red...

rmfrench314

Casual Listener

1406 Views

2 replies

0 likes

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  • 2 replies
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Spotify Limiting Itself on Volume

PlanFree/PremiumCountryAustraliaOperating SystemWindows 10 My Question or IssueFor some unknown reason, Spotify is limiting itself on volume. I have every setting up high but for some reason it never reaches past 50%. How do I fix this?

Casual Listener

Plan Free/Premium Country Australia Operating System Windows 10   My Question or Issue For some unknown reason, Spotify is limiting itself on volume. I have every setting up high but for...

A_Musicophile

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
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Solved!!Superuser Contribution Frustration: You can't "save" an album without saving every single song on the favorite song list

You can't "save" an album without saving every single song on the favorite song list. Saved albums shouldn't be visible in the "Songs", since we would like to use that for single songs only. Please Spotify remedy this. I wanted to post this in ideas ...

Regular

You can't "save" an album without saving every single song on the favorite song list. Saved albums shouldn't be visible in the "Songs", since we would like to use that for single songs only. Please S...

Peter

Spotify Legend

1170 Views

4 replies

1 likes

album
songs
  • 1170 Views
  • 4 replies
  • 1 likes

Solved!! Music stops playing

PlanFreeCountryNew ZealandDeviceDesktopOperating SystemWindows 7 My Question or IssueI am absolutely at my wits end here. I recently did an update for my spotify that forced the program to instantly close whenever it would try to boot it up. Eventual...

Casual Listener

  Plan Free Country New Zealand Device Desktop Operating System Windows 7   My Question or Issue I am absolutely at my wits end here. I recently did an update for my spotify that...

Yohara

Casual Listener

5330 Views

5 replies

1 likes

  • 5330 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Taskbar on wrong screen

PlanPremiumCountryCZDeviceThinkPad W550sOperating SystemWin 10 (latest) My Question or IssueSpotify shows the taskbar icon on the wrong screen on a multi-monitor setup. So I have 3 screens. One is notebook's, second and third are external (thru DP). ...

Newbie

Plan Premium Country CZ Device ThinkPad W550s Operating System Win 10 (latest)   My Question or Issue Spotify shows the taskbar icon on the wrong screen on a multi-monitor setup. &nbs...

Peter

Spotify Legend

1846 Views

2 replies

4 likes

  • 1846 Views
  • 2 replies
  • 4 likes

No dislike/don't play button on win10?

PlanFreeCountry DeviceDell Latitude E6410Operating SystemWindows 10 My Question or IssueThere appears to be absolutely no way to dislike or stop a song from playing in my daily mix on the windows 10 client. I've had a few songs I'd rather never hear ...

Newbie

Plan Free Country   Device Dell Latitude E6410 Operating System Windows 10   My Question or Issue There appears to be absolutely no way to dislike or stop a song from playing in m...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
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Solved!! Playlist partially downloaded

PlanFreeCountryUSDeviceHP Pavilion (Desktop)Operating SystemWindows 8.1 My Question or IssueI'm trying to play the contents of a playlist but from what it seems even when I click the download button and the green button appears on the left (indicatin...

Newbie

Plan Free Country US Device HP Pavilion (Desktop) Operating System Windows 8.1   My Question or Issue I'm trying to play the contents of a playlist but from what it seems even when I c...

Jollof

Composer

2942 Views

1 replies

0 likes

  • 2942 Views
  • 1 replies
  • 0 likes