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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81127 Views

40 replies

68 likes

  • 81127 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776408 Views

503 replies

64 likes

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  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18151 Views

19 replies

5 likes

  • 18151 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2800 Views

0 replies

4 likes

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Superuser Contribution Lost Music

I have recently logged into Spotify using my User Name which is [snip - Community Moderator edit for privacy reasons]. Tried to log in and failed, so I used the reset password option and did as instructed and had email back and to use User Name [snip...

Casual Listener

I have recently logged into Spotify using my User Name which is [snip - Community Moderator edit for privacy reasons]. Tried to log in and failed, so I used the reset password option and did as instr...

Peter

Spotify Legend

652 Views

3 replies

0 likes

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Windows 10 app mouse problem

PlanFree/PremiumCountryukDevicePCOperating SystemWindows 10 My Question or IssueMy Windows app has started acting funny. When clicking on most things, like the Home icon, playback controls, foward/back arrows, nothing happens. The scroll bar works, a...

Newbie

Plan Free/Premium Country uk Device PC Operating System Windows 10   My Question or Issue My Windows app has started acting funny. When clicking on most things, like the Home icon, pla...

576 Views

0 replies

0 likes

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Spotify is non-responsive. Plays music but won't pause or change volume.

PlanPremiumCountryGermanyDeviceDell Inspiron 5379Operating SystemWindows 10 My Question or IssueSpotify takes a minute or two to respond to 'pause' or 'change volume' actions. Similar or longer response time to loading playlists.

Newbie

Plan Premium Country Germany Device Dell Inspiron 5379 Operating System Windows 10   My Question or Issue Spotify takes a minute or two to respond to 'pause' or 'change volume' actions...

577 Views

0 replies

0 likes

Lag
Lagging
laggy
slow
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Solved!!Superuser Contribution Songs from albums don't automatically save to My Library when I save an album to My Albums

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I save an album the songs are not saved in the Songs section of My Library. I have notic...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I ...

Katerina

Spotify Legend

1027 Views

3 replies

0 likes

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Superuser Contribution Bands with "The" in title being sorted with "T" alphabetically

PlanPremiumCountryUSA DeviceDesktopOperating SystemWindows 10 My Question or IssuePrior to this month, when I sorted a playlist alphabetically by Artist, bands with "The" at the beginning of the band name would be sorted with the first letter of the ...

Newbie

Plan Premium Country USA   Device Desktop Operating System Windows 10   My Question or Issue Prior to this month, when I sorted a playlist alphabetically by Artist, bands with "T...

Katerina

Spotify Legend

884 Views

1 replies

0 likes

Alphabetical
alphabetical sorting
Bands with "the" in name
Playlists
Sorting Options
  • 884 Views
  • 1 replies
  • 0 likes

Superuser Contribution Found a fix to when Spotify is not working, that i found nowhere on the internet.

I contacted Spotify because my Spotify application was not working on windows 10. I tried literally everything anyone said in this forum and other websites but that did not work for me. This is the fix they gave me and it worked for me: 1. Open Notep...

Newbie

I contacted Spotify because my Spotify application was not working on windows 10. I tried literally everything anyone said in this forum and other websites but that did not work for me.   This...

Peter

Spotify Legend

729 Views

1 replies

1 likes

Windows 10
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  • 1 replies
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Auto play and looping the same song error

PlanPremiumCountryVietnamDeviceAsus Laptop Operating SystemWin 10My Question or IssueI have a problem and it is playing the same song over and over times, even when i pause the song it still keep playing back and when i change to another song its wil...

Newbie

Plan Premium Country Vietnam Device Asus Laptop  Operating System Win 10 My Question or Issue I have a problem and it is playing the same song over and over times, even when i pause the...

381 Views

0 replies

0 likes

  • 381 Views
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Random Play?

PlanPremiumCountryUSADeviceWindows Lapatop and iPhoneOperating SystemWindows (most recent) and Apple iPhone or something My Question or IssueMy spotify is randomly playing music that I've never heard of from artists I've also never heard of. From wha...

Newbie

Plan Premium Country USA Device Windows Lapatop and iPhone Operating System Windows (most recent) and Apple iPhone or something   My Question or Issue My spotify is randomly playing mu...

441 Views

0 replies

0 likes

  • 441 Views
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I am not able to play a single song.

PlanFree CountryU.S.A DevicePCOperating SystemWindows 10 My Question or IssueFor months now, i have had an issue where the weekly and daily mixes have 90% of the songs just not available, not visible. So the weekly/daily playlist would end up with an...

Newbie

Plan Free   Country U.S.A   Device PC Operating System Windows 10   My Question or Issue For months now, i have had an issue where the weekly and daily mixes have 90% of th...

Detru

Newbie

381 Views

1 replies

1 likes

  • 381 Views
  • 1 replies
  • 1 likes

cant download spotify

PlanpremiumCountrySGPDevicehp pavilionOperating Systemwindows 10 My Question or Issuei had the app installed on my pc at first, but it kept saying it was offline. i logged out of it, toggled with the firewall setting as it says that i cant login due ...

Newbie

Plan premium Country SGP Device hp pavilion Operating System windows 10   My Question or Issue i had the app installed on my pc at first, but it kept saying it was offline. i logged ou...

285 Views

0 replies

0 likes

  • 285 Views
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Infinite Loading Cycle

I have the premium plan, operating in the US on a Windows 10 HP laptop I've searched for my issue and the result on this site was a thread which described something about a host file. I found the correct folder, opened the file, and it's a text file ...

Newbie

I have the premium plan, operating in the US on a Windows 10 HP laptop   I've searched for my issue and the result on this site was a thread which described something about a host file. I foun...

288 Views

0 replies

0 likes

  • 288 Views
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Lost all the songs in my playlists

Plan FreeCountry SpainDevicePCOperating SystemWindows 10 My Question or IssueThis morning when I opened Spotify to listen to some music, all my songs where gone both form my playlists and from the saved/favourite songs (around 3000). The playlist are...

Newbie

Plan  Free Country  Spain Device PC Operating System Windows 10   My Question or Issue This morning when I opened Spotify to listen to some music, all my songs where gone bot...

OneByBoo

Roadie

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
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I can' listen with my bluetooth headphone

When ı want to play music on my pc its playing on the pc not bluetooth headphone

Casual Listener

When ı want to play music on my pc its playing on the pc not bluetooth headphone  

283 Views

0 replies

0 likes

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Spotify Wont Open

Hello i hope anyone can unterstand my English.Spotify was running completly fine for 5 year now from one to another day it is Crashing after im Logging in.So i have a PC with windows 10 an tried all solutions i found here or in the internet nothing w...

Casual Listener

Hello i hope anyone can unterstand my English. Spotify was running completly fine for 5 year now from one to another day it is Crashing after im Logging in. So i have a PC with windows 10 an tried ...

maxlanganki

Casual Listener

592 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Playlist description box doesn't change after editing

PlanPremiumCountryNetherlands DeviceDesktop PCOperating SystemWindows 10 My Question or IssueI change the content of the desciption box of my playlist once a month. I'm changing the date of the playlist update or other small changes. When i change th...

Community Legend

Plan Premium Country Netherlands   Device Desktop PC Operating System Windows 10   My Question or Issue I change the content of the desciption box of my playlist once a month. I'...

721 Views

0 replies

2 likes

Description
description box
editing
playlist editor
  • 721 Views
  • 0 replies
  • 2 likes

randomly shuts down

PlanPremiumCanada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue why the fack does spotify premium automatically shut down?

Newbie

Plan Premium Canada   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue why the fack d...

OneByBoo

Roadie

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
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No thumbs down will cost you a premium subscriber

PlanPremium CountryUSA DevicePC Operating SystemWindows 10 My Question or IssueDo what you want for free customer but if I'm paying I want to be able to mark an artist or song with a thumbs down, minus sign or whatever you like. I am SICK of hearing ...

Regular

Plan Premium   Country USA   Device PC   Operating System Windows 10   My Question or Issue Do what you want for free customer but if I'm paying I want to be able to ...

nielrio

Gig Goer

591 Views

1 replies

3 likes

  • 591 Views
  • 1 replies
  • 3 likes

Solved!! spotify won't play music AT ALL

there are speakers connected to my computer, so at first I thought that the speakers were the problem. but, when I go on youtube or Netflix and watch something, the sound works fine. I downloaded spotify on my computer, but no sound comes from the sp...

Regular

there are speakers connected to my computer, so at first I thought that the speakers were the problem. but, when I go on youtube or Netflix and watch something, the sound works fine. I downloaded spo...

OneByBoo

Roadie

929 Views

5 replies

0 likes

  • 929 Views
  • 5 replies
  • 0 likes

Spotify Desktop doesn't recognise headphones

PremiumItalyWindows 10Spotify keeps reproducing music using the computer's speakers even if the headphones are plugged in. It's the only application that does that.

Newbie

Premium Italy Windows 10 Spotify keeps reproducing music using the computer's speakers even if the headphones are plugged in. It's the only application that does that. 

nielrio

Gig Goer

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes