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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2090 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150827 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138858 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11286 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Daily Mix Change?

Edit: I didn't mean to post this in the Windows discussion area, newbie mistake. My bad. Plan: Premium FamilyCountry: US Device: iMac Late 2013Operating System: Mojave 10.14.3 Was there a change in how the Daily Mixes are built? Yesterday I had the u...

Visitor

Edit: I didn't mean to post this in the Windows discussion area, newbie mistake. My bad.   Plan: Premium Family Country: US   Device: iMac Late 2013 Operating System: Mojave 10.1...

Gulerin

Regular

6621 Views

4 replies

9 likes

daily
mix
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  • 9 likes

Strange error

PlanPremium CountryItaly Operating System Android Oreo My Question or Issue When I try to play certain artist i get this error "we can't play this until you allow this track in the spotify phone app" both on PC and Android... What can i do?

Casual Listener

Plan Premium   Country Italy   Operating System  Android Oreo   My Question or Issue   When I try to play certain artist i get this error  "we can't play...

danieletredici

Casual Listener

881 Views

3 replies

0 likes

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  • 0 likes

Same WiFi Network

PlanPremuimCountry USA DeviceDeskTop Version - Windows 10 ProOperating SystemWindows 10 Pro My Question or IssueBesides herring are not hearing the music, how can I check to see what Wi-Fi network I'm connected to.

Regular

  Plan Premuim Country USA   Device DeskTop Version - Windows 10 Pro Operating System Windows 10 Pro   My Question or Issue Besides herring are not hearing the music, how ca...

ElainaD

Composer

713 Views

1 replies

0 likes

  • 713 Views
  • 1 replies
  • 0 likes

Spotify crashes immediately after I click on it.

PlanPremiumCountryDominican Republic DeviceDesktop (PC)Operating SystemWindows 10 Pro - 1809 My Question or Issue:No matter what, spotify crashes after opening. I mean, it just closes. If I open it and click on another window spotify keeps open, but ...

Newbie

Plan Premium Country Dominican Republic  Device Desktop (PC) Operating System Windows 10 Pro - 1809   My Question or Issue: No matter what, spotify crashes after opening. I m...

781 Views

0 replies

0 likes

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Solved!! Spotify stops plaing with an ad

PlanFreeCountryFrance DeviceWindows10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince this morning when I start playing music, it stops on an ad (Dacia) that it can play. If I try to start another music it says it wil...

Regular

Plan Free Country France   Device Windows10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Since this morning when I start playing music, it...

Nico

Community Legend

913 Views

5 replies

0 likes

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  • 5 replies
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Spotify keeps deleting my downloaded music

I have a premium account for 2 or 3 years now and I'm using it on my phone and Windows 10 pc (same one from the beginning). Since last month I guess I repeatedly download my offline music to my pc but Spotify keeps resetting all of them. This is the ...

Casual Listener

I have a premium account for 2 or 3 years now and I'm using it on my phone and Windows 10 pc (same one from the beginning). Since last month I guess I repeatedly download my offline music to my pc bu...

ElainaD

Composer

5443 Views

1 replies

4 likes

offline downloads
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Spotify doesn't work on windows 10 pc

PlanPremiumCountryAustraliaDeviceHp probookOperating SystemWindows 10 My Question or IssueSpotify does not work on my laptop as my playlists that I have mad and put songs in say they have no songs, I cant play any music and there is no friend activit...

Newbie

Plan Premium Country Australia Device Hp probook Operating System Windows 10   My Question or Issue Spotify does not work on my laptop as my playlists that I have mad and put songs in ...

Nico

Community Legend

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

Songs added to Local files don't show up

I know this question has been asked a couple times and I've tried everything suggested. I have a couple songs in a folder for Local Files on my desktop, I've added 2 songs recently to the folder and no matter what I do I cant get the new songs to sho...

Newbie

I know this question has been asked a couple times and I've tried everything suggested. I have a couple songs in a folder for Local Files on my desktop, I've added 2 songs recently to the folder and ...

284 Views

0 replies

0 likes

  • 284 Views
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Friend activity not working

Hi, again! So this has been a recurring problem over the years that I have used Spotify (non premium) on my Windows laptop. My friend activity will work for awhile but then will start only showing half the people, or less, that I'm following. It isn'...

Music Fan

Hi, again! So this has been a recurring problem over the years that I have used Spotify (non premium) on my Windows laptop. My friend activity will work for awhile but then will start only showing ha...

CptSherlockWho

Music Fan

905 Views

2 replies

3 likes

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Solved!!Superuser Contribution Crashing When Trying to Login

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or Issue My Spotify app crashes immediately when trying to login. No error messages or anything. Never had issues before. I have tried a clean install both from the direct downl...

Casual Listener

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue   My Spotify app crashes immediately when trying to login.  No error messages or a...

naturalweasel

Newbie

4982 Views

6 replies

0 likes

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  • 6 replies
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Upload a musique

Hi, i recently made a music from myself, and i would like to share it on spotify. But i don't know how to do that, i never used spotify before that. I don't know if i'm allowed to do that.I found on internet something, it said , click on "add source"...

Casual Listener

Hi, i recently made a music from myself, and i would like to share it on spotify.  But i don't know how to do that, i never used spotify before that. I don't know if i'm allowed to do that. I ...

Cevillo

Casual Listener

542 Views

2 replies

0 likes

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the songs that i saved to my library won't load

PlanFreeDeviceChromebook For some reason, none of the songs that I have saved to my library will load. I've tryed everything i can think of to fix it, but it's not working. I've tried restarting my computer, redownloading the app, but it won't work.

Casual Listener

  Plan Free Device Chromebook   For some reason, none of the songs that I have saved to my library will load. I've tryed everything i can think of to fix it, but it's not working. I'v...

Nico

Community Legend

542 Views

2 replies

0 likes

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Solved!! Windows 10 app BROKEN

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 Pro x64 My Question or IssueWell, it's been like months I'm having this issue. No matter from where I install Spotify (wheter Windows Store or Spotify.com). Everytime I open Spotify: 1st: "Fri...

Casual Listener

Plan Premium Country Spain Device PC Operating System Windows 10 Pro x64   My Question or Issue Well, it's been like months I'm having this issue. No matter from where I install Spotif...

Nico

Community Legend

5267 Views

4 replies

0 likes

Windows10 app broken not working playlist empty friends not showing
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Solved!! Cannot play songs from specific artist

PlanPremiumCountryNetherlandsDeviceDesktop, Sony Xperia XA1, Open SpotifyOperating SystemWindows 10 My Question or IssueI am unable to play the songs from a specific artist (in this case After the Burial). Whenever I try to play songs by them on my l...

Casual Listener

Plan Premium Country Netherlands Device Desktop, Sony Xperia XA1, Open Spotify Operating System Windows 10   My Question or Issue I am unable to play the songs from a specific artist (...

buMfood

Casual Listener

1119 Views

1 replies

0 likes

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  • 1 replies
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Spotify family on several computers

Hello, I've upgraded my Spotify account to Family to be able to listen to music on sevrals computers at home. However, when I start a playlist, my second computer reads the same music and when I change on this second computer, the first gets its musi...

Casual Listener

Hello,   I've upgraded my Spotify account to Family to be able to listen to music on sevrals computers at home.   However, when I start a playlist, my second computer reads the same mus...

Mantisentil

Community Legend

891 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution My friend in another state can't play my local files (mp3)

Hello, my name is scott. I just recently got Spotify as requested by said friend in another state so he could show people my beats. Only issue is, my beats(mp3) are greyed out for him.I made my own playlist- after countless hours of trying to even fi...

Regular

Hello, my name is scott. I just recently got Spotify as requested by said friend in another state so he could show people my beats. Only issue is, my beats(mp3) are greyed out for him. I made my o...

Yordan

Moderator

2313 Views

14 replies

0 likes

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  • 14 replies
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podcast not updated and new released tracks unplayable

My desktop app is not really updated even though it updates automatically. all my followed podcast only have lastest episodes from Jan 2019, new released tracks do not play even though they are not greyed out, and I only get 4 tracks from discover we...

Music Fan

My desktop app is not really updated even though it updates automatically. all my followed podcast only have lastest episodes from Jan 2019, new released tracks do not play even though they are not g...

sneakatone

Music Fan

577 Views

3 replies

0 likes

  • 577 Views
  • 3 replies
  • 0 likes

How Do I Get My New Playlist Cover to Appear in Search Results?

I uploaded my first playlist cover on the desktop app, and it appears with the new cover in my library, both on my desktop and iOS device apps. However, when the playlist is displayed in a search result, it shows the old 4-panel cover. When I click o...

Casual Listener

I uploaded my first playlist cover on the desktop app, and it appears with the new cover in my library, both on my desktop and iOS device apps.   However, when the playlist is displayed in a s...

homestead1874

Casual Listener

770 Views

2 replies

0 likes

Cover Art
  • 770 Views
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Not all saved albums appearing in desktop client

PlanPremiumCountryUKDeviceGalaxy Note8Operating SystemAndroid (P) & Windows 10 My Question or IssueToday I installed the desktop client on my laptop and everything seemed fine at first. However, when I go to my library, and the albums section,not all...

Music Fan

  Plan Premium Country UK Device Galaxy Note8 Operating System Android (P) & Windows 10   My Question or Issue Today I installed the desktop client on my laptop and everythin...

mrtristan

Music Fan

566 Views

3 replies

1 likes

  • 566 Views
  • 3 replies
  • 1 likes

Playback stops suddenly and can not be continued before restart

PlanPremiumCountryGermanyDeviceOwn Build PC (i7-6800k, 32GB RAM, Samsung SSDs, Asus GTX 1080TI Strix OC, MSI X99A Gaming Pro Carbon, Audiolab M-DAC mini) Operating SystemWindows 10 Pro 64-bit My Question or Issue My Spotify app stops playback suddenl...

Casual Listener

Plan Premium Country Germany Device Own Build PC (i7-6800k, 32GB RAM, Samsung SSDs, Asus GTX 1080TI Strix OC, MSI X99A Gaming Pro Carbon, Audiolab M-DAC mini)  Operating System Windows 10...

fritzthebox

Casual Listener

496 Views

2 replies

0 likes

  • 496 Views
  • 2 replies
  • 0 likes