Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
James335
Casual Listener
60974 Views
78 replies
27 likes

60974 Views
78 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
rednblu
Roadie
83817 Views
278 replies
22 likes

83817 Views
278 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5986 Views
1 replies
6 likes

5986 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146260 Views
0 replies
26 likes
Mac
Windows

146260 Views
0 replies
26 likes

Album cover not showing on Discord from local file

http://prntscr.com/niqkvu How can I make it show on Discord? It's bothering me more than it should lol.

mikky1230
Casual Listener
http://prntscr.com/niqkvu How can I make it show on Discord? It's bothering me more than it should lol.
2019-04-30 4:34:46 PM
2019-04-30 7:17:29 PM
ElainaD
Composer
576 Views
1 replies
0 likes

576 Views
1 replies
0 likes

keeps skipping to next track

PlanPremiumCountryUKDeviceDell T1700Operating Systemwindows 10 pro now new software installed My Question or IssueIt has been working fine until today click any song and it just skips to the next song every second. i have tried uninstall, clear cache...

M0PAX
Newbie
Plan Premium Country UK Device Dell T1700 Operating System windows 10 pro now new software installed My Question or Issue It has been working fine until today click any song ...
2019-04-30 5:49:09 PM
2019-04-30 6:25:35 PM
LordoftheSith
Composer
400 Views
1 replies
0 likes

400 Views
1 replies
0 likes

Solved!! Gif/video album covers on pc

PlanPremiumCountrySwedenDeviceDesktop PCOperating SystemWindows 10 My QuestionSo on android some albums have a gif/video showing on the background. I think it is really cool but I cant really use it on my phone since i'm on the go.I do often have spo...

LordFrallaN
Casual Listener
Plan Premium Country Sweden Device Desktop PC Operating System Windows 10 My Question So on android some albums have a gif/video showing on the background. I think it is really cool ...
2019-04-29 10:55:55 PM
2019-04-30 5:41:50 PM
songassistant
Composer
7338 Views
1 replies
5 likes

7338 Views
1 replies
5 likes

Spotify playing on work PC while I'm listening in my car.

I have spotify on my phone and 2 PCs including one at work.I listen to music on spotify with headphones while I work. Then l get in to my vehicle and listen in the car via Bluetooth driving home. To my surprise recently a coworker let me know that so...

dropc
Regular
I have spotify on my phone and 2 PCs including one at work. I listen to music on spotify with headphones while I work. Then l get in to my vehicle and listen in the car via Bluetooth driving home. ...
2019-04-30 4:07:19 PM
2019-04-30 4:34:08 PM
Marti_Lover
Casual Listener
556 Views
1 replies
0 likes

556 Views
1 replies
0 likes

What happened to The Police?

What happened to all their albums? They just disappeared!:confused: And yes, I have already read this:"The availability of music on Spotify is up to the artists and their music label. If the music is gone, the artist or their music label has likely d...

vdae
Regular
What happened to all their albums? They just disappeared!:confused: And yes, I have already read this: "The availability of music on Spotify is up to the artists and their music label. If the music ...
2019-04-10 9:44:31 PM
2019-04-30 2:21:39 PM
Privarn
Casual Listener
1149 Views
7 replies
1 likes

1149 Views
7 replies
1 likes

Spotify injects an old, removed playlist into every current playlist, album, and daily mix.

PlanFree/PremiumCountryNetherlands Device(Desktop, laptop, mobile phones)Operating System(Windows 10, Android) My Question or IssueShort:I created a long playlist. Since that moment Spotift injects that playlist into EVERY playlist, album, and daily ...

Olgeros
Newbie
Plan Free/Premium Country Netherlands Device (Desktop, laptop, mobile phones) Operating System (Windows 10, Android) My Question or Issue Short: I created a long playlist. S...
2019-04-30 10:26:24 AM
181 Views
0 replies
0 likes

181 Views
0 replies
0 likes

Solved!! Windows 10 Desktop version "Can't play this right now" after 1 second

PlanPremiumCountrySwedenDeviceHP ZBookOperating SystemWindows 10 My Question or IssueI can't get Spotify Desktop to play any songs. On the same machine, the web player will work just fine. I have: Checked, there are no weird HOSTS entriesI've logged ...

jdvyska
Casual Listener
Plan Premium Country Sweden Device HP ZBook Operating System Windows 10 My Question or Issue I can't get Spotify Desktop to play any songs. On the same machine, the web p...
2019-04-18 9:19:37 AM
2019-04-30 9:37:56 AM
Ihate_reCAPTCHA
Casual Listener
8073 Views
6 replies
0 likes

8073 Views
6 replies
0 likes

Sorting the word "the"

PlanPremiumCountry DeviceDell DesktopOperating SystemWindows 10 My Question or IssueFor the last day or two, when I sort one of my playlists, Songs and Band names that begin with the word "the" are now being sorted as if they begin with the letter "T...

mudshark56
Casual Listener
Plan Premium Country Device Dell Desktop Operating System Windows 10 My Question or Issue For the last day or two, when I sort one of my playlists, Songs and Band names that b...
2019-04-28 6:27:44 PM
2019-04-30 3:51:49 AM
mudshark56
Casual Listener
660 Views
2 replies
3 likes

660 Views
2 replies
3 likes

Block artist button disappeared from Daily Mix

PlanPremiumCountryEstoniaDeviceLenovo T450Operating SystemWindows 10 My Question or IssueSince this week, the button to block an artist or song from the Daily Mix has disappeared. I use it heavily and need it back. Also been having problems with the ...

rainerloop
Newbie
Plan Premium Country Estonia Device Lenovo T450 Operating System Windows 10 My Question or Issue Since this week, the button to block an artist or song from the Daily Mix has disappe...
2019-04-29 2:11:34 PM
2019-04-29 9:32:16 PM
Sebasty
Community Legend
384 Views
1 replies
0 likes

384 Views
1 replies
0 likes

Unable to play any songs through Spotify App

Hello, I am having issues playing any song on my desktop. I am able to play music through the desktop app, my phone, and my home computer. I get an error stating Spotify is unable to play the current selection. I have tried all of the resolutions ive...

BHammond203
Casual Listener
Hello, I am having issues playing any song on my desktop. I am able to play music through the desktop app, my phone, and my home computer. I get an error stating Spotify is unable to play the current...
2019-04-29 4:55:49 PM
2019-04-29 7:42:59 PM
BHammond203
Casual Listener
337 Views
4 replies
0 likes

337 Views
4 replies
0 likes

Trouble using app on multiple wifi networks

PlanPremiumCountryUSADeviceDell LaptopOperating SystemWindows 7 My Question or IssueHi, I'm having trouble using the app on multiple wifi networks. If I arrive at our shop with Spotify already installed on my computer not only does the app not work, ...

rjp751
Casual Listener
Plan Premium Country USA Device Dell Laptop Operating System Windows 7 My Question or Issue Hi, I'm having trouble using the app on multiple wifi networks. If I arrive ...
2019-04-29 6:01:09 AM
235 Views
0 replies
0 likes

235 Views
0 replies
0 likes

Solved!! Songs and Playlists Showing Up In My Mix and Changing My Songs

PlanPremiumCountryCanada DeviceWindowsOperating SystemWindows 10 The last week or so I've been noticing there are playlists popping up in my recently listened to section and it's stuff I've never even listened to. All the songs have these weird icons...

eight_c
Regular
Plan Premium Country Canada Device Windows Operating System Windows 10 The last week or so I've been noticing there are playlists popping up in my recently listened to secti...
2019-04-22 3:12:52 AM
2019-04-28 11:27:33 PM
8fk9z-g02j_gv
Newbie
698 Views
4 replies
0 likes

698 Views
4 replies
0 likes

FIX YOUR bleepING APP

Have been on a premium family subscription for a while now and your windows/desktop app (and android) is absolutely **bleep**ing terrible. I know your customer support team is ignorant and just doing what they're trained to do, but their troubleshoot...

TaylorKing
Newbie
Have been on a premium family subscription for a while now and your windows/desktop app (and android) is absolutely **bleep**ing terrible. I know your customer support team is ignorant and just doing...
2019-04-28 2:27:22 PM
195 Views
0 replies
0 likes

195 Views
0 replies
0 likes

Spotify no longer working on desktop

Windows 7 desktop. Go away for a few weeks and come back to a nonfuntioning spotify. Software doesnt even boot up, just seems to start then give up. Tried to uninstall from Control panel/programs and that didnt work. Its like Spotify (apart from the ...

clankyt
Casual Listener
Windows 7 desktop. Go away for a few weeks and come back to a nonfuntioning spotify. Software doesnt even boot up, just seems to start then give up. Tried to uninstall from...
2019-04-27 6:58:36 PM
2019-04-28 1:23:27 PM
clankyt
Casual Listener
374 Views
3 replies
3 likes

374 Views
3 replies
3 likes

Solved!! Uninstall Spotify

Hi, I have a free version of spotify on my laptop, but after few bug (titles unavailable or stopping at 5-6s) I tried to uninstall it and then install again. I'm on W10 and I first downloaded it with the windows store (what an error). I'm dealing wit...

Blodinette
Casual Listener
Hi, I have a free version of spotify on my laptop, but after few bug (titles unavailable or stopping at 5-6s) I tried to uninstall it and then install again. I'm on W10 and I first downloade...
2019-04-25 8:38:47 PM
2019-04-28 1:15:10 PM
Loxer
Community Legend
812 Views
3 replies
0 likes

812 Views
3 replies
0 likes

Why does Spotify play music but nothing is heard?

PlanFreeCountryItalyDeviceDekstopOperating SystemWindows 10 My Question or IssueWhen I want to play any song it starts but I don't hear anything.I have uninstalled and installed Spotify again but nothing has changed. I also checked the settings but i...

mbor03
Newbie
Plan Free Country Italy Device Dekstop Operating System Windows 10 My Question or Issue When I want to play any song it starts but I don't hear anything. I have uninstalled and inst...
2019-04-28 12:06:39 PM
220 Views
0 replies
0 likes

220 Views
0 replies
0 likes

I can't do literally anything with spotify on my computer (not exaggerating)

PlanFree/PremiumCountryUnited States of AmericaDeviceDell DesktopOperating SystemWindows 7 My Question or IssueI can't run spotify. It does not show as running in my task manager. I tried running it as administrator but to no avail. I tried to uninst...

TryScales
Newbie
Plan Free/Premium Country United States of America Device Dell Desktop Operating System Windows 7 My Question or Issue I can't run spotify. It does not show as running in my task man...
2019-04-28 2:53:30 AM
188 Views
0 replies
0 likes

188 Views
0 replies
0 likes

Unable to use Webplayer for 2-4 months now.

PlanFreeCountryCanadaDeviceCustom Desktop PCOperating SystemWindows 10 My Question or Issuei have been unable to use the webplayers for a few months now, it used to just give me a completely grayish (spotify background colour) screen and nothing woul...

Senthyril
Newbie
Plan Free Country Canada Device Custom Desktop PC Operating System Windows 10 My Question or Issue i have been unable to use the webplayers for a few months now, it used to just give...
2019-04-28 1:27:02 AM
167 Views
0 replies
2 likes

167 Views
0 replies
2 likes

Volume out of control

PlanPremiumCountryDenmarkDevice(HP Notebook)Operating System(Windows 10) My Question or IssueI connected my Arctis 3 Bluetooth.It was possible to have high volume from 2-100 on my computer, but now there is only mute at 0 and from 2-100 is the same l...

KetifyTheTwin
Casual Listener
Plan Premium Country Denmark Device (HP Notebook) Operating System (Windows 10) My Question or Issue I connected my Arctis 3 Bluetooth. It was possible to have high volume from 2-10...
2019-04-27 12:45:54 AM
156 Views
0 replies
0 likes

156 Views
0 replies
0 likes

Spotify skipping songs every ~0.5 seconds before reporting 'Spotify can't play this right now'

PlanPremiumCountryUnited KingdomDeviceHP ProDesk 400Operating SystemWindows 10 My Question or IssueAs the subject says, when playing songs from any playlist or any part of the library, currently spotify is skipping songs every ~0.5 seconds until it e...

BreachSheff
Casual Listener
Plan Premium Country United Kingdom Device HP ProDesk 400 Operating System Windows 10 My Question or Issue As the subject says, when playing songs from any playlist or any part of th...
2019-04-23 4:33:42 PM
2019-04-27 8:08:00 PM
knightpt
Casual Listener
1550 Views
6 replies
1 likes

1550 Views
6 replies
1 likes

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