Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
ipanasenko
Newbie
46219 Views
77 replies
26 likes

46219 Views
77 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
cour10e22
Regular
72844 Views
268 replies
21 likes

72844 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5116 Views
1 replies
6 likes

5116 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145176 Views
0 replies
26 likes
Mac
Windows

145176 Views
0 replies
26 likes

Spotify library content doesn't match across devices.

I use Spotify on my phone, add an album to my Library. (Or I add an album to my library while on my computer at work.) I then use Spotify on my home PC (Windows 8.1) and the album is not in my library. It only started happening a few months ago I thi...

sevexpei
Casual Listener
I use Spotify on my phone, add an album to my Library. (Or I add an album to my library while on my computer at work.) I then use Spotify on my home PC (Windows 8.1) and the album is not in ...
2019-04-19 4:41:32 AM
295 Views
0 replies
0 likes

295 Views
0 replies
0 likes

Upgrade button and upgrade banners not clickable

PlanFree/PremiumCountrySouth AfricaDeviceWindows PCOperating SystemWindows 10 My Question or IssueI am unable to click on any "upgrade" button on the Spotify app. Even the upgrade banners that pop up are not clickable.

Ponto
Newbie
Plan Free/Premium Country South Africa Device Windows PC Operating System Windows 10 My Question or Issue I am unable to click on any "upgrade" button on the Spotify app. Even the up...
2019-04-18 9:58:29 PM
294 Views
0 replies
0 likes

294 Views
0 replies
0 likes

No longer downloaded offline albums on Windows

Earlier, I could see downloaded albums in "Albums" section when offline. Now I see none of my downloaded albums and only accessible within "Songs" section.What is going here?! PlanPremium PlatformWindows 10

user-removed
Visitor
Earlier, I could see downloaded albums in "Albums" section when offline. Now I see none of my downloaded albums and only accessible within "Songs" section. What is going here?! Plan Premiu...
2019-04-18 8:06:43 PM
293 Views
0 replies
0 likes
Desktop
Offline listening
Windows PC

293 Views
0 replies
0 likes

My Spotfy was playing disgusting musics by itself

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 10 My Question or IssueI got Spotify in my PC, sometimes I was listening some music, or my pc is at standby and it change the playing music or start to play some musics by itself. I've already d...

BrayanNeves
Newbie
Plan Premium Country Brazil Device PC Operating System Windows 10 My Question or Issue I got Spotify in my PC, sometimes I was listening some music, or my pc is at standby and it...
2019-04-18 7:17:19 PM
2019-04-18 7:41:51 PM
Bittencourt
Spotify Star
218 Views
1 replies
0 likes

218 Views
1 replies
0 likes

Spotify wont lauch

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 7 My Question or IssueI am trying to lauch Spotify on my windows desktop like I do everyday and it wont start. I tried to troubleshoot and the message I get is "Spotify is incompatib...

JasonLowrey
Casual Listener
Plan Premium Country United States Device Desktop Operating System Windows 7 My Question or Issue I am trying to lauch Spotify on my windows desktop like I do everyday and it wont st...
2019-04-18 3:27:05 PM
2019-04-18 7:02:54 PM
JasonLowrey
Casual Listener
371 Views
4 replies
0 likes

371 Views
4 replies
0 likes

"Can't play current song" error for all songs on only my account on this PC

PlanFreeCountryUSA DeviceWin 10 PCSpotify: 1.1.4.197.g92d52c4f (Windows Store version) My Question or IssueEvery song loads then stops after 5-7 seconds with the "can't play current song" error. I have switched to a different account (#2) on this PC ...

matthewelissa
Casual Listener
Plan Free Country USA Device Win 10 PC Spotify: 1.1.4.197.g92d52c4f (Windows Store version) My Question or Issue Every song loads then stops after 5-7 seconds with the "can't ...
2019-04-18 4:22:03 AM
2019-04-18 4:56:35 PM
matthewelissa
Casual Listener
812 Views
2 replies
2 likes

812 Views
2 replies
2 likes

Error 117 - Windows

PlanFreeCountryBrazilDeviceNotebook Dell Inspiron 15Operating SystemWindows 10 My Question or IssueSo i've been trying to make the Spotify work on my Notebook, but it always end up in a error 117 - 'Maybe the firewall is blocking spotify...' i have a...

VictorVirgolino
Newbie
Plan Free Country Brazil Device Notebook Dell Inspiron 15 Operating System Windows 10 My Question or Issue So i've been trying to make the Spotify work on my Notebook, but it...
2019-04-18 1:52:11 PM
2019-04-18 2:24:14 PM
Bittencourt
Spotify Star
1138 Views
1 replies
0 likes

1138 Views
1 replies
0 likes

Windows 7 Spotify April 18th 2019 No Response

Over a dozen users in three seperate locations using seperate accounts - none of us can open or uninstall Spotify. Have deleted all files as won't uninstall and re-installed but no change.Spinny circle for 2 seconds then nothing.Using the web player ...

alanjhampton
Newbie
Over a dozen users in three seperate locations using seperate accounts - none of us can open or uninstall Spotify. Have deleted all files as won't uninstall and re-installed but no change. Spinny ci...
2019-04-18 1:58:37 PM
2019-04-18 2:21:50 PM
Nico
Community Legend
359 Views
1 replies
4 likes

359 Views
1 replies
4 likes

Solved!! Can't see my friends acitivty and can't add friends from facebook

CountrySpainOperating SystemWindows 10 My Question or IssueHi, this has been going on for a few weeks or even months. I don't know why it just stopped working suddenly. My friend's feed doesn't appear, as if I didn't have any friends. But I do follow...

PlumaLigera
Casual Listener
Country Spain Operating System Windows 10 My Question or Issue Hi, this has been going on for a few weeks or even months. I don't know why it just stopped working suddenly. My friend's f...
2019-04-17 12:11:44 AM
2019-04-18 12:18:36 PM
PlumaLigera
Casual Listener
1067 Views
2 replies
0 likes

1067 Views
2 replies
0 likes

Downloaded songs

PlanPremiumCountry Device(Desktop)Operating System(Windows 10.) My Question or Issue Hi I downloaded all my songs from my library on my desktop, but the songs are gone when I’m offline instead I get Your favorite songs will appear here ??

Jannick85
Casual Listener
Plan Premium Country Device (Desktop) Operating System (Windows 10.) My Question or Issue Hi I downloaded all my songs from my library on my desktop, but the son...
2019-04-18 12:14:31 PM
189 Views
0 replies
0 likes

189 Views
0 replies
0 likes

Problems when spotify automatically updates

PlanPremiumCountrySpain DeviceLaptop Operating SystemMicrosoft Windows 10 Enterprise (10.0.14393 Build 14393) My Question or IssueI had problems when installing Spotify on the computer, I did the workarround of installing with windows in safe mode an...

hiroP
Newbie
Plan Premium Country Spain Device Laptop Operating System Microsoft Windows 10 Enterprise (10.0.14393 Build 14393) My Question or Issue I had problems when installing Spo...
2019-04-18 10:55:44 AM
271 Views
0 replies
0 likes

271 Views
0 replies
0 likes

[All Platforms][Playlists] Deleted songs from a playlist keep reappearing in that playlist

I have deleted some songs from one of my playlists but these deleted songs keep reappearing in that playlist. How do i prevent this from happening or what can i do to stop this?

Amer6758123490
Visitor
I have deleted some songs from one of my playlists but these deleted songs keep reappearing in that playlist. How do i prevent this from happening or what can i do to stop this?
2019-03-12 9:19:25 PM
2019-04-18 10:28:45 AM
leviE
Composer
358 Views
1 replies
0 likes
All Platforms
Playlists

358 Views
1 replies
0 likes

No se reporduce ninguna cancion Premium

PlanPremiumPaísMexicoDispositivoPCSistema operativoWindows 10 Mi pregunta o problemaCuento con Spotify Premium y al darle play a cualquier canción en mi pc (sea en lista de reproduccion, busqueda, link, etc.) me manda un mensaje diciendo: "no es posi...

LeonardoSiari
Newbie
Plan Premium País Mexico Dispositivo PC Sistema operativo Windows 10 Mi pregunta o problema Cuento con Spotify Premium y al darle play a cualquier canción en mi pc (sea en lista de r...
2019-04-18 8:52:06 AM
325 Views
0 replies
0 likes

325 Views
0 replies
0 likes

Unable to reinstall spotify

PlanFree/PremiumCountryCanadaDeviceHP Elitebook 840 G1Operating SystemWindows 10 My Question or IssueI am trying to remove the spotify files manually from appdata to re install but it gives me a "File is already in use " error. I have made sure there...

Chiggy_Playz
Newbie
Plan Free/Premium Country Canada Device HP Elitebook 840 G1 Operating System Windows 10 My Question or Issue I am trying to remove the spotify files manually from appdata to ...
2019-04-17 8:15:52 PM
2019-04-18 8:30:19 AM
leviE
Composer
261 Views
1 replies
0 likes

261 Views
1 replies
0 likes

Songs randomly pause

PlanPremiumCountryUSADeviceComputerOperating SystemWindows 10 Pro My Question or IssueWhile listening to music on spotify on my computer, all my songs randomly pause after around 6 seconds. This does not happen when I listen to it on my phone. I have...

ClearAir
Newbie
Plan Premium Country USA Device Computer Operating System Windows 10 Pro My Question or Issue While listening to music on spotify on my computer, all my songs randomly pause after ar...
2019-04-18 8:18:24 AM
2019-04-18 8:26:14 AM
leviE
Composer
298 Views
1 replies
0 likes

298 Views
1 replies
0 likes

Player skips songs after 1 second. Podcasts only thing to play.

PlanPremiumCountryUSOperating SystemWindows 10My Question or IssueWeb player works, other PC works, phone works. I have done ALL of the following:- uninstalled using windows, then reinstalled- uninstalled using Revo and deleted all leftover files, re...

user-removed
Visitor
Plan Premium Country US Operating System Windows 10 My Question or Issue Web player works, other PC works, phone works. I have done ALL of the following: - uninstalled using windows, then rei...
2019-04-17 8:43:34 PM
2019-04-18 7:50:08 AM
diabhoil
Newbie
783 Views
1 replies
2 likes

783 Views
1 replies
2 likes

Superuser Contribution Spotify no reproduce ninguna canción

Hola Uso Windows 7 32 bits, le doy clic a una canción y simplemente no la reproduce. Cual sea la canción o pista, no funciona. ¿Alguien sabe qué sucede? Agradezco cualquier ayuda.

musicsybarite
Casual Listener
Hola Uso Windows 7 32 bits, le doy clic a una canción y simplemente no la reproduce. Cual sea la canción o pista, no funciona. ¿Alguien sabe qué sucede? Agradezco cualquier ayuda.
2019-03-11 7:07:15 PM
2019-04-18 6:27:18 AM
musicsybarite
Casual Listener
931 Views
4 replies
0 likes
canciones
fallos

931 Views
4 replies
0 likes

Scroll bars visible in announcement section

PlanPremiumCountryRomania DeviceLenovo Y700-15iskOperating SystemWindows 10 My Question or IssueAnnouncements section has vertical and horizontal scroll bars.http://prntscr.com/ndhyivThe problem is present even if I fully maximized the window.I tried...

RaduCAN
Casual Listener
Plan Premium Country Romania Device Lenovo Y700-15isk Operating System Windows 10 My Question or Issue Announcements section has vertical and horizontal scroll bars. http://...
2019-04-18 6:16:36 AM
260 Views
0 replies
0 likes

260 Views
0 replies
0 likes

Can't add a specific local file to my phone

I've never had this problem before until now, but for some reason Spotify has added all but one of my local files. It's the same file format just like all the other local files on my phone.

akoster
Newbie
I've never had this problem before until now, but for some reason Spotify has added all but one of my local files. It's the same file format just like all the other local files on my phone.
2019-04-18 5:40:55 AM
379 Views
0 replies
0 likes
local file
phone

379 Views
0 replies
0 likes

Latest version of Spotify will not load

PlanPremiumCountryNew ZealandDevicePC Operating SystemWindows 7 My Question or IssueSpotify has been running fine until the last update. Which installs automatically - now Spotify refuses to load. Clicking Spotify does literally nothing. It doesn't e...

websultan
Newbie
Plan Premium Country New Zealand Device PC Operating System Windows 7 My Question or Issue Spotify has been running fine until the last update. Which installs automatically - n...
2019-04-17 12:39:50 AM
2019-04-18 3:53:26 AM
leviE
Composer
438 Views
3 replies
0 likes

438 Views
3 replies
0 likes

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