Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83905 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
795796 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
23955 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I have never posted on these forums before, so if I'm missing any guidelines please let me know. I poked around at the rules and stickies - and it seems like I'm alright. On mobile you can sort your playlists alphabetically, automatically. After doin...
I have never posted on these forums before, so if I'm missing any guidelines please let me know. I poked around at the rules and stickies - and it seems like I'm alright. On mobile you can s...
372 Views
0 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S8+ (Android 9 One UI)Operating SystemWindows 10 My Question or IssueHello, Lately I notices that the amount of songs in my playlist are different on my mobile phone then on my desktop. When I bro...
Plan Premium Country The Netherlands Device Samsung Galaxy S8+ (Android 9 One UI) Operating System Windows 10 My Question or Issue Hello, Lately I notices that the amount of...
711 Views
0 replies
0 likes
Every time I like the song it shows up in the Favorite Songs section, and this is how it should be. But this action also puts the artist (whose song I liked) in my Library. They appear in the Artists section. What's the point of it? I want to see her...
Every time I like the song it shows up in the Favorite Songs section, and this is how it should be. But this action also puts the artist (whose song I liked) in my Library. They appear in the Artists...
336 Views
0 replies
0 likes
PlanPremiumCountryHungaryDevicePC custom buildOperating SystemWindows 10 My Question or IssueSo I just noticed, that the list view have some bugs. Nothing big, just noticed I think the time icon and the timer not in the same position. I have attached...
Plan Premium Country Hungary Device PC custom build Operating System Windows 10 My Question or Issue So I just noticed, that the list view have some bugs. Nothing big, just noticed �...
Spotify Legend
657 Views
2 replies
0 likes
Hey guys, looking for help with troubleshooting. All playlists for me(my own, and all others) are cleared, there are no songs on them. Not only that, but if I try to play any song, it won't play them, even the ones I have downloaded offline. So far I...
Hey guys, looking for help with troubleshooting. All playlists for me(my own, and all others) are cleared, there are no songs on them. Not only that, but if I try to play any song, it won't play them...
381 Views
0 replies
0 likes
Premiumgermany Devicehonor 10, pcOperating SystemAndroid version 9/ Emui 9.0.0, Windows 10 My Question or IssueWhenever i save songs to my library on my mobile it won't sync the songs to my pc's library. So if i want a song saved on both librarys i g...
Premium germany Device honor 10, pc Operating System Android version 9/ Emui 9.0.0, Windows 10 My Question or Issue Whenever i save songs to my library on my mo...
Newbie
410 Views
1 replies
1 likes
I am updating my playlist cover on desktop, after I update it I can see the new cover in my desktop but when I go to my mobile spotify app and open the same playlist I see the old cover, and after doing that my desktop cover changes to the old one to...
I am updating my playlist cover on desktop, after I update it I can see the new cover in my desktop but when I go to my mobile spotify app and open the same playlist I see the old cover, and after do...
Roadie
14777 Views
3 replies
0 likes
PlanPremiumCountryGermanyOperating SystemWindows 10 My Question or IssueThe music stops playing afer about 8sec. Also i can't dowload any songs it just loads for days. I've already tried to reinstall the app several times
Plan Premium Country Germany Operating System Windows 10 My Question or Issue The music stops playing afer about 8sec. Also i can't dowload any songs it just loads for days. I've alrea...
Casual Listener
742 Views
3 replies
0 likes
Hi ! I had a playlist with almost 1500 songs. But since a few day there are only 16 left. I don't understand why and how to find them. I already try to disconnect and reconnect, to reinstall the application and to look in the web player. But nothing ...
Hi ! I had a playlist with almost 1500 songs. But since a few day there are only 16 left. I don't understand why and how to find them. I already try to disconnect and reconnect, to reinstall the appl...
Regular
2566 Views
6 replies
1 likes
PlanFreeCountrySwitzerlandDeviceHomemade DesktopOperating SystemWindows 10 OEMMy Question or IssueSpotify won't install. It spits out error code 18 and straight after that error code 3. So I googled what that is and apparently 18 occurs when spotify ...
Plan Free Country Switzerland Device Homemade Desktop Operating System Windows 10 OEM My Question or Issue Spotify won't install. It spits out error code 18 and straight after that error cod...
Community Legend
982 Views
1 replies
0 likes
PlanPremiumAll Music DevicePCOperating System Windows 10 Pro x64 1809JBL Hard wired stereo speakers fed with shielded Monster cablesVideo GeForce GT 710 to ViewSonic VA2465 Via shielded HDMIAudio: Old Realtek VA2465 High Definition AudioPrimary stora...
Plan Premium All Music Device PC Operating System Windows 10 Pro x64 1809 JBL Hard wired stereo speakers fed with shielded Monster cables Video GeForce GT 710 to ViewSonic VA2...
Community Legend
1153 Views
1 replies
0 likes
DeviceLaptop/DesktopOperating SystemWindows 10, Logitech G203, Logitech Gaming Software My Question or IssueI set up my G203 mouse with bind to next/previous track with up/down mouse button, but last update broke itAny fix?
Device Laptop/Desktop Operating System Windows 10, Logitech G203, Logitech Gaming Software My Question or Issue I set up my G203 mouse with bind to next/previous track with up/down mouse...
Spotify Legend
2072 Views
1 replies
0 likes
I use Spotify on my iMac, iPhone, and PC, but whenever I log into my account on my PC, nothing will load. It used to just be a select few songs, but now I can't play anything. I only have this problem with the desktop app on my PC, the web player and...
I use Spotify on my iMac, iPhone, and PC, but whenever I log into my account on my PC, nothing will load. It used to just be a select few songs, but now I can't play anything. I only have this proble...
372 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceWindows Computer, Samsung Galaxy S8Operating SystemWindows 10, Android My IssueI have a Collaborate Playlist with two friends, but someone else followed the playlist without receiving a link. Furthermore you cant see th...
Plan Premium Country Germany Device Windows Computer, Samsung Galaxy S8 Operating System Windows 10, Android My Issue I have a Collaborate Playlist with two friends, but someone else...
Casual Listener
727 Views
4 replies
0 likes
I can't see the spotify window, I can only see it at taskbar, and no Icons at the notification area, I tried reinstalling and it didn't work, It's been a few days, I can't solve the problem, please help.
I can't see the spotify window, I can only see it at taskbar, and no Icons at the notification area, I tried reinstalling and it didn't work, It's been a few days, I can't solve the problem, please h...
Community Legend
2093 Views
3 replies
0 likes
PlanPremiumCountryFranceDeviceWindows 10 ProOperating SystemWindows 10 Pro My Question or IssueI would like to know if it is possible to show the name of the music that goes on our screen when we play? Without going through software
Plan Premium Country France Device Windows 10 Pro Operating System Windows 10 Pro My Question or Issue I would like to know if it is possible to show the name of the music that goes ...
Community Legend
441 Views
1 replies
0 likes
i recently reinstalled spotify to try and fix the issue i was having with discord integration (which i still can't figure out) and the album ui was different. i mean sure i dont really care about it beacuse i can still use it but it still annoys me t...
i recently reinstalled spotify to try and fix the issue i was having with discord integration (which i still can't figure out) and the album ui was different. i mean sure i dont really care about it ...
Regular
1369 Views
3 replies
0 likes
PlanPremium for FamilyCountryAustraliaDeviceDesktopOperating SystemWindows 10 Pro My Question or IssueIn a large playlist of songs spotify web player will only play a couple of songs and keep stopping between songs. How do i get it to continuously pl...
Plan Premium for Family Country Australia Device Desktop Operating System Windows 10 Pro My Question or Issue In a large playlist of songs spotify web player will only play a couple ...
Casual Listener
2915 Views
2 replies
0 likes
Is there a way to stop the music in Spotify so that the "Now Playing" banner at the bottom dissapears? In iTunes, you can do this with the shortcut "CTRL-Period" (or "CMD-Period" if you're on Mac). Is there a similar function on Spotify?
Is there a way to stop the music in Spotify so that the "Now Playing" banner at the bottom dissapears? In iTunes, you can do this with the shortcut "CTRL-Period" (or "CMD-Period" if you're on Mac). I...
Community Legend
2090 Views
1 replies
1 likes
Is there a way to recover a specific version of a playlist? I accidentaly deleted all the songs on a playlist but not the playlist itself. I've been working on this playlist for the nearly two years I've had Spotify, so I'm really hoping there's a so...
Is there a way to recover a specific version of a playlist? I accidentaly deleted all the songs on a playlist but not the playlist itself. I've been working on this playlist for the nearly two years ...
Community Legend
429 Views
1 replies
0 likes
