Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

eoris

Newbie

16201 Views

115 replies

53 likes

  • 16201 Views
  • 115 replies
  • 53 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2615 Views

16 replies

3 likes

Possible Bug
  • 2615 Views
  • 16 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

6049 Views

40 replies

2 likes

  • 6049 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10262 Views

0 replies

4 likes

  • 10262 Views
  • 0 replies
  • 4 likes

Friends disappeared, being forced to sign into facebook for social

My friend's list isn't showing anyone, but I can still see the people I am following in settings. In order to "find friends" I must sign into facebook which I don't want.

Visitor

My friend's list isn't showing anyone, but I can still see the people I am following in settings. In order to "find friends" I must sign into facebook which I don't want.  

464 Views

0 replies

0 likes

Friends
Social
  • 464 Views
  • 0 replies
  • 0 likes

Anyway to turn off recommended albums

PlanPremiumCountryUnited StatesDeviceCustom built PCOperating SystemWindows 10 My Question or IssueAnyway to turn off the recomended albums section so that singular saved songs will appear along with saved albums in the albums section?

Newbie

Plan Premium Country United States Device Custom built PC Operating System Windows 10   My Question or Issue Anyway to turn off the recomended albums section so that singular saved son...

1078 Views

0 replies

12 likes

  • 1078 Views
  • 0 replies
  • 12 likes

Solved!! Does saving an album not go towards the 10,000 library limit with new update?

PlanPremiumCountryusaI listen to music by the album, before this update I had hit the library limit and decided that a good way to keep albums in my library would be to save a single song from them so they appeared in the album section. After this up...

Casual Listener

  Plan Premium Country usa I listen to music by the album, before this update I had hit the library limit and decided that a good way to keep albums in my library would be to save a single ...

mugg

Casual Listener

927 Views

1 replies

0 likes

  • 927 Views
  • 1 replies
  • 0 likes

"Spotify can't play this right now. If you have the file on your computer you can import it"

PlanPremiumCountryUnited StatesDeviceDesktop and Iphone 8Operating SystemIOS 12.1.2Windows 10 My Question or IssueThis problem started happening today and this only pops up for one "song" so far. Trying to listen to Dan Carlin's "Hardcore History" bu...

Newbie

Plan Premium Country United States Device Desktop and Iphone 8 Operating System IOS 12.1.2 Windows 10   My Question or Issue This problem started happening today and this only pops up...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Error al reproducir cierta cancion.

Tengo Spotify en mi pc con windows 10 y en mi telefono samsung a9 y desde la PC me da este error con una cancion y desde el movil no me reproduce dicha cancion, Ya revise la configuracion y no encuentro una posible solucion. "No es posible reproducir...

Newbie

Tengo Spotify en mi pc con windows 10 y en mi telefono samsung a9 y desde la PC me da este error con una cancion y desde el movil no me reproduce dicha cancion, Ya revise la configuracion y no encuen...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Solved!! Songs won't play, and now are not appearing

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueHi, so I've been looking at many solutions and answer regarding my issue.. None have worked. So for awhile, my songs on spotify (Only on PC) would play, then after 4 seconds j...

Visitor

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Hi, so I've been looking at many solutions and answer regarding my issue.. None have worked. So for...

cadill

Casual Listener

1011 Views

3 replies

1 likes

  • 1011 Views
  • 3 replies
  • 1 likes

This weeks Release Radar is literally almost 2/3 unplayable :(

Edit: This issue has solved itself (or a ninja edit from someone behind the scenes at Spotify). All tracks are now playable. Plan: PremiumCountry: AustraliaDevice: Desktop ClientOperating System: Windows 10 With the latest release of my Release Radar...

Regular

Edit: This issue has solved itself (or a ninja edit from someone behind the scenes at Spotify). All tracks are now playable.    Plan: Premium Country: Australia Device: D...

Arikabeth

Roadie

490 Views

1 replies

1 likes

  • 490 Views
  • 1 replies
  • 1 likes

Music stops playing after 30 seconds

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

user-removed

Not applicable

1552 Views

3 replies

0 likes

Music stops playing after 30 seconds
  • 1552 Views
  • 3 replies
  • 0 likes

One second intervals when song is played

Hi guys! I'm having a little problem since 2 days, with my app on the laptop (lenovo, windows 10). So, when I turn on any song, it has little breaks for every 5 or 10 seconds, like it's turning on again. It's strange that this issue is only on my lap...

Newbie

Hi guys! I'm having a little problem since 2 days, with my app on the laptop (lenovo, windows 10). So, when I turn on any song, it has little breaks for every 5 or 10 seconds, like it's turning on ag...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Saved artists not appearing on new device

PlanPremiumDeviceAsus LaptopOperating SystemWindows 10 My Question or IssueI have just downloaded spotify on to my new laptop and logged into my existing account only to discover that the artists tab on my library is empty. All music appears to be un...

Newbie

Plan Premium Device Asus Laptop Operating System Windows 10   My Question or Issue I have just downloaded spotify on to my new laptop and logged into my existing account only to discover...

Jomaki

Regular

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

How to select & play multiroom using Sonos devices?

Using Spotify on Windows Desktop, I can see my Sonos zones as targets, but how can I group the zones while using Spotify (works fine in Sonos app, but no Spotify searching functionality of course thru Sonos)

Newbie

Using Spotify on Windows Desktop, I can see my Sonos zones as targets, but how can I group the zones while using Spotify (works fine in Sonos app, but no Spotify searching functionality of course thr...

393 Views

0 replies

1 likes

  • 393 Views
  • 0 replies
  • 1 likes

1 Playlist not connecting to Sonos device

PlanPremiumCountryUS or New ZealandDevicePCOperating SystemWindows 10 My Question or IssueI use Spotify basically every day as I work from home. Have 3 main playlists that I use. I connect to Sonos speakers.Have 1 playlist called Pop Collection. Just...

Newbie

Plan Premium Country US or New Zealand Device PC Operating System Windows 10   My Question or Issue I use Spotify basically every day as I work from home. Have 3 main playlists that I ...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Spotify (UWP) crashes when inserting heaphones while playing song

PlanPremiumCountryUSADeviceCustom built PCOperating SystemWindows 10 1903Spotify 1.109.383.0My Question or IssueWhenever I am playing a song and plug in headphones to the headphone jack of my computer, Spotify crashes. Maybe it gets confused when an ...

Casual Listener

Plan Premium Country USA Device Custom built PC Operating System Windows 10 1903 Spotify 1.109.383.0 My Question or Issue Whenever I am playing a song and plug in headphones to the headphon...

729 Views

0 replies

0 likes

crashes
crashing
Issues
  • 729 Views
  • 0 replies
  • 0 likes

Why did all my artists dissapear?

All of the artists taht used to show up on my page or artisits have dissapeared. Any ideas why? Or how to get them back?

Newbie

All of the artists taht used to show up on my page or artisits have dissapeared. Any ideas why? Or how to get them back?

389 Views

0 replies

2 likes

  • 389 Views
  • 0 replies
  • 2 likes

can you really not remove a song from a spotify playlist?

im listening to "jazz vibes" that "spotify" made. no matter where i click, any of the 3 little dots anywhere, i dont see any options what so ever to remove or unlike, or mute or skip or edit, or anything to the list. am i missing something? i honestl...

Casual Listener

im listening to "jazz vibes" that "spotify" made. no matter where i click, any of the 3 little dots anywhere, i dont see any options what so ever to remove or unlike, or mute or skip or edit, or anyt...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Solved!! So after this baffling update, what's the best way to....

PlanPremiumCountryUKDeviceDesktop, AndroidOperating SystemWindows 7, Android... latest? I dunno. My Question or Issue How do I play all my saved tracks from one artist? Last week, I could simply browse to that artist in the library and click "play." ...

Casual Listener

Plan Premium Country UK Device Desktop, Android Operating System Windows 7, Android... latest? I dunno.   My Question or Issue   How do I play all my saved tracks from one artist...

mkvs

Casual Listener

2682 Views

13 replies

2 likes

  • 2682 Views
  • 13 replies
  • 2 likes

Spotify Desktop goes offline

I have premium membership and this issue came up yesterday. I was switching between apps on my PC and I saw that Spotify said I had no internet connection. But I can do anything else and I have internet connection. I realized that when I switch back ...

Regular

 I have premium membership and this issue came up yesterday. I was switching between apps on my PC and I saw that Spotify said I had no internet connection. But I can do anything else and I have...

513 Views

0 replies

0 likes

  • 513 Views
  • 0 replies
  • 0 likes

Explanation in List popular songs of an artist

Hello! What does the number been, that stands on the right side when I click on an Artist an see his most popular song list (in the desktop app win 10). Is it how often the song is played or how much people downloaded it or what is it about? There is...

Casual Listener

Hello! What does the number been, that stands on the right side when I click on an Artist an see his most popular song list (in the desktop app win 10). Is it how often the song is played or how much...

MaxieWoxy

Roadie

5013 Views

5 replies

0 likes

  • 5013 Views
  • 5 replies
  • 0 likes

Desktop Application Crashes

PlanPremiumCountryUSADeviceDell Precision M6800Operating System64-bit Windows 7 Professional SP1 My Question or IssueThe desktop application will open a black window for a moment, but then crash and close. If I do a clean reinstall (deleting Appdata ...

Casual Listener

Plan Premium Country USA Device Dell Precision M6800 Operating System 64-bit Windows 7 Professional SP1   My Question or Issue The desktop application will open a black window for a mo...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

Spotify Connect keeps disconneting

PlanPremiumCountryDenmarkDeviceDesktop and IPhoneOperating SystemWindows 10, IOS 10 My Question or IssueWhen playing from my desktop or IPhone, Spotify disconnects and disappears from availible devices after a few minutes. If i leave it, it automatic...

Regular

Plan Premium Country Denmark Device Desktop and IPhone Operating System Windows 10, IOS 10   My Question or Issue When playing from my desktop or IPhone, Spotify disconnects and disapp...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes