Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

12252 Views

105 replies

47 likes

  • 12252 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1470 Views

15 replies

2 likes

Possible Bug
  • 1470 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

3742 Views

40 replies

2 likes

  • 3742 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9155 Views

0 replies

4 likes

  • 9155 Views
  • 0 replies
  • 4 likes

unable to play music on PC app

PlanFreeCountry DeviceSony Vaio Operating SystemWindows 10 64 bit My Question or IssueMy spotify account can play on my phones, web player, but can't play on my PC app, I also lost all my favourites. I uninstalled it and relogin for dozens of times, ...

Newbie

Plan Free Country   Device Sony Vaio  Operating System Windows 10 64 bit   My Question or Issue My spotify account can play on my phones, web player, but can't play on my PC ...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Unique Local Files Issue [USA/Japan]

Hi all, my issue here is a really strange one and I'm not sure how it can be fixed.(Important context) I've been using Spotify Premium for years now and I listen to a lot of Japanese music through the service. All the Japanese music(1,000+ songs) I h...

Regular

Hi all, my issue here is a really strange one and I'm not sure how it can be fixed. (Important context) I've been using Spotify Premium for years now and I listen to a lot of Japanese music through ...

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

Does playing on windows device uses data on my android phone ?

as the subject, does it use data when I do that? because I can notice that my phone will become a remote for my pc if I do that? thanks !.PlanPremiumCountryIndonesiaOperating System(Android 9, Windows 10)

Newbie

as the subject, does it use data when I do that? because I can notice that my phone will become a remote for my pc if I do that? thanks !. Plan Premium Country Indonesia Operating System (Andro...

nielrio

Gig Goer

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Artists in Your Library have disappeared

PlanPremiumCountryUSADeviceHP Pavilion dv6 laptopOperating SystemWindows 10My Question or IssueWhen I click on "Artists" in "Your Library" the artists don't load. All I get is a blank page with a message of "Your favorite artists will appear here" an...

Casual Listener

Plan Premium Country USA Device HP Pavilion dv6 laptop Operating System Windows 10 My Question or Issue When  I click on "Artists" in "Your Library"  the artists don't load. A...

killsptf

Casual Listener

683 Views

1 replies

1 likes

  • 683 Views
  • 1 replies
  • 1 likes

hey just wondering why you guys are making it harder to listen to music

In the Spotify Desktop app on Windows 10, I can no longer browse my library via artist. Instead I have to be following the artist, a thing I've never done ever and never will do, or just browse by album or something which is extremely inconvenient. S...

Newbie

In the Spotify Desktop app on Windows 10, I can no longer browse my library via artist. Instead I have to be following the artist, a thing I've never done ever and never will do, or just browse by al...

djdrones

Casual Listener

3204 Views

6 replies

8 likes

  • 3204 Views
  • 6 replies
  • 8 likes

where can I get a non-Windows Store version of Spotify?

Plan - Premium FamilyCountry - CanadaDevice & OS - WIndows 10 Pro PC My Question or Issue:I use Equaify Pro but with a reinstall, cannot get it to work becuase even the download from Spotify's website installs the MS Store version, which won't work w...

Casual Listener

Plan - Premium Family Country - Canada Device & OS - WIndows 10 Pro PC   My Question or Issue: I use Equaify Pro but with a reinstall, cannot get it to work becuase even the downloa...

473 Views

0 replies

0 likes

  • 473 Views
  • 0 replies
  • 0 likes

Spotify using imense amount of bandwidth even when playing a downloaded playlist

PlanPremiumCountryUSADeviceWindows 10 PCOperating SystemWindows 10 My Question or IssueEveyrtime i try to use spotify whilst gaming it uses an immense amount of bandwidth, so much so that it overloads my wifi extender. No matter if im listening on ma...

Newbie

  Plan Premium Country USA Device Windows 10 PC Operating System Windows 10   My Question or Issue Eveyrtime i try to use spotify whilst gaming it uses an immense amount of bandw...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Songs not saved when album is saved

PlanPremiumCountryDenmarkDeviceWindows computer - laptopOperating SystemWindows 10 My Question or IssueJust today, not had this issue before, I noticed that when I save an album, it doesn't also save the songs in the album. That is, the "+" mark does...

Newbie

Plan Premium Country Denmark Device Windows computer - laptop Operating System Windows 10   My Question or Issue Just today, not had this issue before, I noticed that when I save an al...

asono

Roadie

2673 Views

8 replies

3 likes

  • 2673 Views
  • 8 replies
  • 3 likes

I don't have musics on my spotify

PlanFreeCountryFranceDeviceWindowsOperating SystemWindows 10 My Question or IssueMy spotify don't play any music and don't add music to my playlists, look at the video and help me to fix that please.Thank you

Newbie

Plan Free Country France Device Windows Operating System Windows 10   My Question or Issue My spotify don't play any music and don't add music to my playlists, look at the video and he...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Spotify Connect not working on desktop

It works fine between my phone and home pc, but it doesnt work with my phone and work pc. When I click the "Devices Available" button on the bottom right near the volume, it just gives me the generic description that appears there. I'm guessing it mi...

Newbie

It works fine between my phone and home pc, but it doesnt work with my phone and work pc. When I click the "Devices Available" button on the bottom right near the volume, it just gives me the generic...

359 Views

0 replies

1 likes

  • 359 Views
  • 0 replies
  • 1 likes

Problems with Your Library

PlanPremiumCountrySpainDevice(Samsung Galaxy S6, HP 255 G3)Operating System(Android 7.0, Windows 10,)My Question or IssueSince the last update with the new library, I find very annoying that every time that I save an album and then delete it, its son...

Newbie

Plan Premium Country Spain Device (Samsung Galaxy S6, HP 255 G3) Operating System (Android 7.0, Windows 10,) My Question or Issue Since the last update with the new library, I find very anno...

439 Views

0 replies

1 likes

Other
  • 439 Views
  • 0 replies
  • 1 likes

Did they get rid of saving entire albums at a time on pc?

PlanFree Operating SystemWindows 10 My Question or IssueI used to be able to save entire albums at a time by clicking on the heart under the album information and now I have to save the entire album manually. Did they get rid of album saving for no r...

Newbie

Plan Free   Operating System Windows 10   My Question or Issue I used to be able to save entire albums at a time by clicking on the heart under the album information and now I have t...

420 Views

0 replies

1 likes

  • 420 Views
  • 0 replies
  • 1 likes

Select Default Sound Device PC

I'm trying to change the default sound device for the spotify desktop application. It seems whatever recent update you pushed removed our ability to do that. I've tried using --enable-audio-graph at the end of the shortcut, that doesn'twork.I've trie...

Newbie

I'm trying to change the default sound device for the spotify desktop application. It seems whatever recent update you pushed removed our ability to do that.  I've tried using --enable-a...

592 Views

0 replies

1 likes

  • 592 Views
  • 0 replies
  • 1 likes

Can't download Spotify desktop version

PlanFreeCountryUSA Operating SystemW10 My Question or IssueHi. So recently I downloaded the spotify desktop version from the site and it was downloading until it said "Migrating Data", and after that it automatically downloaded the Windows store vers...

Casual Listener

Plan Free Country USA     Operating System W10   My Question or Issue Hi. So recently I downloaded the spotify desktop version from the site and it was downloading until...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Back to having Add To Playlist errors

Plan: FreeCountry: USADevice: Desktop via Chromium 77.0.3832.0 / Opera 63.0.3353.0 / IE 11.0.9600.19377Operating System: Windows 7 x64My Question or Issue:Early this morning, Spotify reset its sign-in cookie, and thereafter has given me nothing but t...

Newbie

Plan: Free Country: USA Device: Desktop via Chromium 77.0.3832.0 / Opera 63.0.3353.0 / IE 11.0.9600.19377 Operating System: Windows 7 x64 My Question or Issue: Ea...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Artist Display

I'm using Premium on a laptop and when I fired up the laptop today my alphabetical list of artists has disappeared and been replaced by a screen telling me my favourite artists will appear here or giving me the option to browse. The songs I have like...

Casual Listener

I'm using Premium on a laptop and when I fired up the laptop today my alphabetical list of artists has disappeared and been replaced by a screen telling me my favourite artists will appear here or gi...

Lost_Johnny

Casual Listener

794 Views

2 replies

0 likes

  • 794 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution URI isn't workintg for Spotify Exchange.

PlanPremiumCountryBelgiumOperating SystemWindows 10 My Question or IssueI would like to share my playlist on Spotify Exchange but I can't seem to be able to post it. I always get the following error:"You must include a Spotify Playlist URI/link to cr...

Casual Listener

  Plan Premium Country Belgium Operating System Windows 10   My Question or Issue I would like to share my playlist on Spotify Exchange but I can't seem to be able to post it.&nbsp...

sedmi

Casual Listener

1366 Views

3 replies

0 likes

  • 1366 Views
  • 3 replies
  • 0 likes

control volume specifically for spotify when minimized to tray

Is there a way to control only spotify volume when it is in the system tray? because from all i know it only changes MASTER volume.

Newbie

Is there a way to control only spotify volume when it is in the system tray? because from all i know it only changes MASTER volume.

539 Views

0 replies

0 likes

  • 539 Views
  • 0 replies
  • 0 likes

I just want to go back to being able to save an album and have it appear in my Songs

Please, it's so annoying now. I just wanna save songs and albums and have them appear in the Songs section again. What was wrong with it before?

Newbie

Please, it's so annoying now. I just wanna save songs and albums and have them appear in the Songs section again. What was wrong with it before?

402 Views

0 replies

1 likes

  • 402 Views
  • 0 replies
  • 1 likes

Library only shows full albums

PlanPremiumCountryArgentina My Question or IssueIn the latest update we can only see full albums in our library, meaning the albums of which I had only saved a couple of songs have disappeared. What is the point of saving stuff in your library if you...

Casual Listener

Plan Premium Country Argentina   My Question or Issue In the latest update we can only see full albums in our library, meaning the albums of which I had only saved a couple of songs have d...

c9-a0_hduxjw5

Casual Listener

3080 Views

6 replies

10 likes

  • 3080 Views
  • 6 replies
  • 10 likes