Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-05-12 7:25:53 AM
songcat1
Casual Listener
114891 Views
82 replies
27 likes

114891 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
111852 Views
291 replies
22 likes

111852 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8582 Views
1 replies
6 likes

8582 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
149529 Views
0 replies
26 likes
Mac
Windows

149529 Views
0 replies
26 likes

My Spotify keeps connecting with other devices

CountryPolandDeviceHuawei P10 liteOperating System Windows 10 My Question or IssueFor about a week, my Spotify keeps turning ON by itself. Even during the phone calls. Also it connects with other devices, which are not even at my house. I can tell, b...

Himalaya1982
Newbie
Country Poland Device Huawei P10 lite Operating System Windows 10 My Question or Issue For about a week, my Spotify keeps turning ON by itself. Even during the phone calls. Also ...
2019-06-05 8:21:04 PM
743 Views
0 replies
1 likes

743 Views
0 replies
1 likes

Solved!!Superuser Contribution Can't play current song

PlanPremiumCountryGreeceDevicePC/LaptopOperating SystemWindows 10 My Question or IssueI was having issues with my old account so I canceled my subscription and made a new one. Everything seemed to be working correctly the first time I logged in, when...

Akalyptos
Regular
Plan Premium Country Greece Device PC/Laptop Operating System Windows 10 My Question or Issue I was having issues with my old account so I canceled my subscription and made a new one...
2019-05-27 4:19:07 PM
2019-06-05 12:58:15 PM
Peter
Spotify Legend
1722 Views
8 replies
0 likes

1722 Views
8 replies
0 likes

Superuser Contribution Simple Question - I think

On my artist page under "About" I see I have 18 followers. But when I click on my name (Profile) in the top right hand corner, under "Followers", it shows only one person. Is this because the other 17 chose to follow anonymously? If so, how can I fol...

grixww-4s6_2v
Casual Listener
On my artist page under "About" I see I have 18 followers. But when I click on my name (Profile) in the top right hand corner, under "Followers", it shows only one person. Is this because the other 1...
2019-05-26 4:22:07 PM
2019-06-05 11:08:26 AM
grixww-4s6_2v
Casual Listener
688 Views
4 replies
0 likes

688 Views
4 replies
0 likes

Superuser Contribution spotify can't play this song right now. if u have the file on your computer you can import it

PlanFreeCountrysingaporeDeviceoppoOperating System Android My Question or Issuespotify can't play this song right now. if u have the file on your computer you can import it i wanted to play my favourite song: in your atmosphere by john mayer and it s...

user-removed
Visitor
Plan Free Country singapore Device oppo Operating System Android My Question or Issue spotify can't play this song right now. if u have the file on your computer you can im...
2019-05-26 12:43:07 PM
2019-06-05 9:45:13 AM
Peter
Spotify Legend
1024 Views
11 replies
0 likes

1024 Views
11 replies
0 likes

Unable to play songs on webplayer

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am unable to play songs on webplayer on Chrome. I can't download the app as it is a works c...

Luke1601
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am un...
2019-06-04 9:13:51 AM
2019-06-04 7:01:07 PM
A_Musicophile
Community Legend
375 Views
1 replies
0 likes

375 Views
1 replies
0 likes

Spotify CLOSES when LOGGING IN.

Have a problem on the laptop. ASUS Zenbook - Windows 10 Home Spotify closes completely without error message right away when I press Enter, after entering the correct password. If I write the wrong password I will get an error message as usual if the...

h1web
Newbie
Have a problem on the laptop. ASUS Zenbook - Windows 10 Home Spotify closes completely without error message right away when I press Enter, after entering the correct password. If I write th...
2019-06-03 2:04:24 PM
2019-06-04 6:49:40 PM
A_Musicophile
Community Legend
438 Views
1 replies
0 likes
close

438 Views
1 replies
0 likes

Windows and Android Apps are not synced.

PlanFree Country DeviceMoto G4 Plus Operating SystemAndroid Oreo 8.1.0 My Question or IssueI am running Spotify on Windows 10, where I'm not able to see the songs favorited on my mobile device. But the songs favorited on the Windows app are reflected...

mrillusi0n
Newbie
Plan Free Country Device Moto G4 Plus Operating System Android Oreo 8.1.0 My Question or Issue I am running Spotify on Windows 10, where I'm not able to see th...
2019-06-03 12:13:07 PM
2019-06-04 6:37:01 PM
A_Musicophile
Community Legend
288 Views
1 replies
0 likes

288 Views
1 replies
0 likes

Song stops playing after 1 second.

PlanPremium CountryMalaysia DeviceLaptop Window Operating SystemWindows 10 My Question or IssueRecently I tried to fix this problem from a lot of ways, but seems all can't work. I've tried the delete block in hosts file, but in my hosts file didn't a...

AUstz
Casual Listener
Plan Premium Country Malaysia Device Laptop Window Operating System Windows 10 My Question or Issue Recently I tried to fix this problem from a lot of ways, b...
2019-06-03 4:49:29 AM
2019-06-04 6:24:23 PM
A_Musicophile
Community Legend
361 Views
1 replies
0 likes

361 Views
1 replies
0 likes

Clicking on album art selects incorrect playlist item

PlanPremiumCountryU.S.DevicePCOperating SystemWindows 10 My Question or IssueWhen playing a playlist clicking on the album art of the current song typically takes me to the item in the playlist so I can move/edit/etc the song. Today I have been exper...

edroche
Casual Listener
Plan Premium Country U.S. Device PC Operating System Windows 10 My Question or Issue When playing a playlist clicking on the album art of the current song typically takes me to the i...
2019-06-03 10:26:14 PM
2019-06-04 1:55:43 PM
edroche
Casual Listener
419 Views
2 replies
0 likes

419 Views
2 replies
0 likes

Bought premium but it's still spotify free

PlanPremiumCountryNetherlands DeviceWindows 10, AndroidOperating SystemWindows 10, Android My Question or IssueI bought the 1 euro for 3 months deal money went out of my bank account but i'm still having spotify free.

papflapjeee
Newbie
Plan Premium Country Netherlands Device Windows 10, Android Operating System Windows 10, Android My Question or Issue I bought the 1 euro for 3 months deal money went out of ...
2019-06-03 8:36:39 PM
2019-06-03 11:44:34 PM
A_Musicophile
Community Legend
389 Views
1 replies
0 likes

389 Views
1 replies
0 likes

Superuser Contribution Why does Spotify say that there is no Internet connection when there is one (Windows)?

Why does Spotify say that there is no Internet connection when there is one (Windows)?Plan PremiumCountrySwedenDevicePC TabletOperating SystemWindows 10My Question or IssueWhy does Spotify say that there is no Internet connection when there is one (W...

jiramirezd
Newbie
Why does Spotify say that there is no Internet connection when there is one (Windows)? Plan Premium Country Sweden Device PC Tablet Operating System Windows 10 My Question or Issue Why ...
2019-06-02 6:34:02 PM
2019-06-03 11:07:36 AM
Arikabeth
Roadie
499 Views
2 replies
0 likes

499 Views
2 replies
0 likes

the music stops

Tengo un problema en spotify y es este lo que pone en la imagen PlanFreeCountryspainDevice Operating System Windows 10 My Question or Issue

alejandro171098
Newbie
Tengo un problema en spotify y es este lo que pone en la imagen Plan Free Country spain Device Operating System Windows 10 My Question or Issue
2019-06-02 8:53:04 PM
231 Views
0 replies
0 likes

231 Views
0 replies
0 likes

Solved!!Superuser Contribution When i click on the picture of the album, i see the wrong song on the list

PlanFreeCountryTurkeyDeviceDell Latitude E5570Operating SystemWindows 10 My Question or IssueHello.I usually play songs from my own playlists. While playing a song, when i click on the picture of the album / song which on the left side of spotify des...

menofis
Newbie
Plan Free Country Turkey Device Dell Latitude E5570 Operating System Windows 10 My Question or Issue Hello. I usually play songs from my own playlists. While playing ...
2019-06-01 10:04:08 PM
2019-06-02 3:31:49 PM
Jemi
Spotify Legend
343 Views
1 replies
0 likes

343 Views
1 replies
0 likes

[desktop] Spotfy lowers the volume of other programs

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or IssueEvery time I play some games or even open other programs while the spotfy is open it automatically lowers the volume of other applications to almost zero. I have to l...

Dumac
Newbie
Plan Premium Country Brazil Device Desktop Operating System Windows 10 My Question or Issue Every time I play some games or even open other programs while the spotfy is open it autom...
2019-06-02 6:32:47 AM
269 Views
0 replies
0 likes

269 Views
0 replies
0 likes

Spotify Keeps Pausing Randomly

First of all really sorry if i wrote something wrong i still learning the language!!! Plan Premium. Country: Living and using in Canada(but the accoun was created in Brazil 2 years ago). Internet: Telus fiber 300 mb/s download and upload and Telus fi...

Marcrake
Casual Listener
First of all really sorry if i wrote something wrong i still learning the language!!! Plan Premium. Country: Living and using in Canada(but the accoun was created in Brazil 2 years ago...
2019-06-02 6:31:03 AM
3729 Views
0 replies
0 likes

3729 Views
0 replies
0 likes

Música se detiene después de 6 segundos

DevicePCOperating SystemWindows 10 My Question or Issue¡hola!He tenido un pequeño gran problema con la aplicación escritorio de Spotify, es simple: Cuando empiezo a reproducir música, ésta se detiene pasando los primeros 6 segundos.Pasados los 6 segu...

Zerarkmoore
Newbie
Device PC Operating System Windows 10 My Question or Issue ¡hola! He tenido un pequeño gran problema con la aplicación escritorio de Spotify, es simple: Cuando empiezo a reproducir músi...
2019-06-02 2:17:18 AM
2305 Views
0 replies
1 likes

2305 Views
0 replies
1 likes

Superuser Contribution "Can't play the current song"

PlanFreeCountryUnited StatesDeviceAcer Nitro 5 laptop w/ Windows 10Operating SystemWindows 10 My Question or IssueWhen I try playing any song from my playlist, after a few seconds it stops and says "can't play the current song" or just stops abruptly...

MCN_Mike
Regular
Plan Free Country United States Device Acer Nitro 5 laptop w/ Windows 10 Operating System Windows 10 My Question or Issue When I try playing any song from my playlist, after a few se...
2019-04-25 2:38:30 AM
2019-06-01 8:03:58 PM
codrcope
Newbie
1002 Views
7 replies
2 likes

1002 Views
7 replies
2 likes

After a Search, can only scroll through about 80 songs

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueStarting a few weeks ago, after I do a Search on my desktop PC, for a generic word (e.g. "army" or "castles"), I can't scroll beyond 80 or so songs. I get the "processing" whe...

lwf2013
Regular
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue Starting a few weeks ago, after I do a Search on my desktop PC, for a generic word (e.g. "army" or ...
2019-06-01 2:11:51 PM
2019-06-01 4:16:33 PM
Sebasty
Community Legend
294 Views
1 replies
0 likes

294 Views
1 replies
0 likes

Superuser Contribution Error code 12

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 7 My Question or IssueI have so fedup of having this error code 12. I have unistalled Spotify, did a CCleaner, removed old files, have enough space on the computer to install Spotify, deleted an...

_hvf-jg2c7lbg
Regular
Plan Premium Country Canada Device PC Operating System Windows 7 My Question or Issue I have so fedup of having this error code 12. I have unistalled Spotify, did a CCleaner,...
2019-05-16 4:04:53 AM
2019-06-01 3:21:09 PM
Sebasty
Community Legend
5250 Views
6 replies
0 likes

5250 Views
6 replies
0 likes

Solved!! I bought Premium on the 1st of June, the receipt is from 31th of May

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 My Question or IssueWhy wrong date in the receipt when I bought Premium at 00:33, 1st of June in Finland?Now it says my Premium (3 months for 9,99) will take another payment 31th of August w...

Pepcat
Casual Listener
Plan Premium Country Finland Device PC Operating System Windows 10 My Question or Issue Why wrong date in the receipt when I bought Premium at 00:33, 1st of June in Finland? Now it ...
2019-05-31 11:49:08 PM
2019-06-01 2:21:50 PM
OneByBoo
Roadie
1034 Views
1 replies
0 likes
date
paypal
Premium
time zone

1034 Views
1 replies
0 likes

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