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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2166 Views

0 replies

4 likes

  • 2166 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151809 Views

83 replies

27 likes

  • 151809 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140268 Views

294 replies

22 likes

  • 140268 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11341 Views

1 replies

6 likes

  • 11341 Views
  • 1 replies
  • 6 likes

Solved!! local files do no longer show up

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or Issue Hey,i just wanted to listen to some local files, but they do no longer show up in Spotify. those that i put once in a playlist are still there, but all others can n...

Roadie

Plan Premium Country Germany Device Desktop Operating System Windows 10    My Question or Issue   Hey, i just wanted to listen to some local files, but they do no longer sh...

groove2spotify

Roadie

1287 Views

2 replies

0 likes

local files
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Impossible to play new music just has released on Windows only

PremiumCountryBelgiumDeviceWindowsOperating SystemWindows 10 My Question or Issue It's simple ! (sorry for my bad english i do my best) When i save a new music just released on my phone i can listen to this music but if i go in my library on my pc th...

Casual Listener

Premium Country Belgium Device Windows Operating System Windows 10   My Question or Issue   It's simple ! (sorry for my bad english i do my best)   When i save a new music ...

FabHnr

Casual Listener

518 Views

1 replies

1 likes

  • 518 Views
  • 1 replies
  • 1 likes

When using Desktop Spotify, I cant switch audio outputs

Recently since ive had headphones and my optical speakers plugged into my Desktop when trying to play music through the speakers it immediatly ends the song and says to listen to this song you can import it from your music library, although i cant se...

Newbie

Recently since ive had headphones and my optical speakers plugged into my Desktop when trying to play music through the speakers it immediatly ends the song and says to listen to this song you can im...

611 Views

0 replies

1 likes

Desktop
no audio
optical
  • 611 Views
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  • 1 likes

First song on spotify

PlanPremiumCountrySingaporeDeviceAsus ZenbookOperating SystemWindows 10 My Question or IssueWhy do my spotify on laptop not play the last song I've listened to but always show the same song that is not even liked?

Newbie

Plan Premium Country Singapore Device Asus Zenbook Operating System Windows 10   My Question or Issue Why do my spotify on laptop not play the last song I've listened to but always sho...

Jollof

Composer

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
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Solved!! have to do a clean install of spotify to play new releases

I was not able to play the new album from eluveitie without doing a clean install. I had to do this twice for all new song/podcase releases. this started in the beginning of 2019 for some reason. but everything downloads normally to my iphone. but fo...

Music Fan

I was not able to play the new album from eluveitie without doing a clean install. I had to do this twice for all new song/podcase releases. this started in the beginning of 2019 for some reason. but...

sneakatone

Music Fan

2003 Views

2 replies

0 likes

  • 2003 Views
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  • 0 likes

Wondering if it possible to add 'explicit' tag to local files.

I haven't found anything on this elsewhere on the site, but it would be nice if my local files looked more like my other tracks when I'm scrolling through my playlist and its weird that they can't have the explicit tag. Is there a way to add it?

Newbie

I haven't found anything on this elsewhere on the site, but it would be nice if my local files looked more like my other tracks when I'm scrolling through my playlist and its weird that they can't ha...

OneByBoo

Roadie

2308 Views

1 replies

3 likes

  • 2308 Views
  • 1 replies
  • 3 likes

Spotify not opening / stuck on a transparent window

PlanPremium for FamilyCountryPortugalDeviceLenovo G50-70Operating SystemWindows 10 My Question or IssueSo I have reinstalled spotify a couple of times to see if this problem could be solved by a fresh install but no. All I am left with is a transpare...

Newbie

Plan Premium for Family Country Portugal Device Lenovo G50-70 Operating System Windows 10   My Question or Issue So I have reinstalled spotify a couple of times to see if this problem ...

OneByBoo

Roadie

1116 Views

1 replies

0 likes

  • 1116 Views
  • 1 replies
  • 0 likes

Solved!! Saving to flashdrive - how to copy music onto flashdrive

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have just downloaded Premium and figuring things out. Cannot find out how to copy downloaded music onto flashdrive

Newbie

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have just downloaded Premium and figuring things o...

OneByBoo

Roadie

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Web player is not working

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 8.1 My Question or IssueEverytime I try to choose a song, playlist or anything, it doesn't let me play any song. I choose and click a song but it doesn't play.

Newbie

Plan Premium Country Argentina Device PC Operating System Windows 8.1   My Question or Issue Everytime I try to choose a song, playlist or anything, it doesn't let me play any song. I ...

Nico

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Solved!! Can't play certain artist in Spotify (windows and android)

I cantc play Lloyd Banks at all on Spotify. Doesn't matter if on desktop or phone PremiumCountryNetherlandsDevice(Motorola Moto X4, MedionE5021D)Operating System(Android 9, Windows 8.1) My Question or IssueCan't play Lloyd Banks.

Casual Listener

I cantc play Lloyd Banks at all on Spotify. Doesn't matter if on desktop or phone   Premium Country Netherlands Device (Motorola Moto X4, MedionE5021D) Operating System (Android 9, Windo...

clmnsg

Casual Listener

1492 Views

2 replies

0 likes

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Tip: playlists & folder limit

Hey, it seems that the limit to the amount of folders and playlists that can be created on spotify seems to currently be 9074 (when using spotify version 1.1.3.259.g8172f63a ). Once a playlist or folder is created while having 9074 folders/playlists,...

Roadie

Hey, it seems that the limit to the amount of folders and playlists that can be created on spotify seems to currently be 9074 (when using spotify version 1.1.3.259.g8172f63a ).   Once a playli...

Arikabeth

Roadie

2421 Views

3 replies

0 likes

  • 2421 Views
  • 3 replies
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Cant see Radio stations

PlanPremiumCountryArgentinaDeviceall devicesOperating System(Android Oreo, Windows 10) My Question or Issue

Casual Listener

Plan Premium Country Argentina Device all devices Operating System (Android Oreo, Windows 10)   My Question or Issue  

mixfederico

Casual Listener

441 Views

2 replies

0 likes

  • 441 Views
  • 2 replies
  • 0 likes

Missing added songs usually visible under artist name.

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueHey people,For some time now I encounter strange issue. There were always few songs that you can add from the artist, and when you hit the play button from main "Artists" menu you...

Regular

Plan Premium Country Poland Operating System Windows 10   My Question or Issue Hey people, For some time now I encounter strange issue. There were always few songs that you can add fr...

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
  • 0 likes

Local file not matched on other system due to song duration.

PlanPremiumCountryAustraliaDevicePC and Macbook Pro 2015Operating SystemWindows 10 and OSX MojaveMy Question or IssueA specific local file on one device that is copied to another device (either operating system) is not matched/detected on the device ...

Newbie

Plan Premium Country Australia Device PC and Macbook Pro 2015 Operating System Windows 10 and OSX Mojave My Question or Issue A specific local file on one device that is copied to another de...

nh60211as

Casual Listener

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Windows crashes upon login

Plan PremiumCountry swedenOperating System Windows 10 Spotify crashed so I resinstalled it. But now when I try to login the program crahes (without any error message, the program just stops).I've tried reinstalling the program by using both the app v...

Newbie

  Plan Premium Country sweden Operating System Windows 10   Spotify crashed so I resinstalled it. But now when I try to login the program crahes (without any error message, t...

OneByBoo

Roadie

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

New layout

PlanPremiumCountryBrazilDevice(ZenFone 4)Operating System(Android) My Question or IssueI've tried to adapt to the new layout that has been out for a few months, but it's really bad. I like to listen to albums, and now it's way worst to find the one i...

Newbie

Plan Premium Country Brazil Device (ZenFone 4) Operating System (Android)   My Question or Issue I've tried to adapt to the new layout that has been out for a few months, but it's real...

OneByBoo

Roadie

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Solved!! Media Keys Using Youtube and Not Spotify

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueStarting 2 days ago my Spotify hasn't actually been using my pause/play media key, instead it just pauses/plays youtube in chrome. I looked up solutions and nothing so far has...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Starting 2 days ago my Spotify hasn't actually been using my pause/play media key, instea...

stevelacerda

Casual Listener

29212 Views

17 replies

16 likes

  • 29212 Views
  • 17 replies
  • 16 likes

Search unresponsive when scrolling through song results

When I search on desktop (UK premium user) on a word eg time or angel, the songs results page hangs/is unresponsive on scrolling down through the results. This happens after paging down 7 or 8 times - I know there are more results as I’ve checked on ...

Casual Listener

When I search on desktop (UK premium user) on a word eg time or angel, the songs results page hangs/is unresponsive on scrolling down through the results. This happens after paging down 7 or 8 times ...

JoylessBiscuit

Casual Listener

987 Views

4 replies

0 likes

search function
search is broken
search unresponsive
  • 987 Views
  • 4 replies
  • 0 likes

What happend to Septicflesh's Album "Codex Omega" and "Titan"?

So, after two or three days the Album Codex Omega and Titan from Septicflesh is disappeard. The cover from the album "Communion" and "The Great Mass" is also different. Whats happened?

Music Fan

So, after two or three days the Album Codex Omega and Titan from Septicflesh is disappeard. The cover from the album "Communion" and "The Great Mass" is also different. Whats happened?

Nico

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
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impossible to control volume on a second device

Plan: PremiumCountry: canada Device(iPhone 6, and PC My Question or IssueWhy I'm not able to control the sound with the Pc wile the Iphone is playing on a speaker

Casual Listener

Plan: Premium Country: canada   Device (iPhone 6, and PC   My Question or Issue Why I'm not able to control the sound with the Pc wile the Iphone is playing on a speaker

moxeus

Newbie

863 Views

2 replies

0 likes

  • 863 Views
  • 2 replies
  • 0 likes