Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84155 Views

40 replies

68 likes

  • 84155 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798311 Views

505 replies

64 likes

  • 798311 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24524 Views

26 replies

7 likes

  • 24524 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3103 Views

0 replies

4 likes

  • 3103 Views
  • 0 replies
  • 4 likes

Spotify PC app

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI use the free version of Spotify. This PC uses Windows 10 (64-bit) Home (1903, build 18362.1...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I use t...

636 Views

0 replies

0 likes

  • 636 Views
  • 0 replies
  • 0 likes

[Playlists] How to start tracks at specific point

PlanPremiumCountryCanadaDeviceiPhone X iOS 12, Windows 10 My Question or IssueUpon listening to a playlist I noticed that there is backend control over start times and fades uniqe to individual tracks, how would I go about using these advanced playli...

Newbie

  Plan Premium Country Canada Device iPhone X iOS 12, Windows 10   My Question or Issue Upon listening to a playlist I noticed that there is backend control over start times and fa...

449 Views

0 replies

2 likes

  • 449 Views
  • 0 replies
  • 2 likes

Google Cast devices don't appear unless I cast from another device first

My Cast Devices don't appear in Desktop unless I cast to them from a different device first. Example: I open Spotify Desktop app in Windows. Only my SONOS devices are visible: There's no sign of my Google Home devices! So I say to Google Home "Play x...

Casual Listener

My Cast Devices don't appear in Desktop unless I cast to them from a different device first.    Example: I open Spotify Desktop app in Windows. Only my SONOS devices are visible:  ...

698 Views

0 replies

2 likes

cast
Desktop
google
Windows
  • 698 Views
  • 0 replies
  • 2 likes

On a windows 10 desktop downloaded spotify music

PremiumCountry: New Zealand DeviceDesktopOperating SystemWindows 10My Question: Spotify downloads are stored in a file in windows explorer, how do you play these music files??

Newbie

Premium Country: New Zealand   Device Desktop Operating System Windows 10 My Question: Spotify downloads are stored in a file in windows explorer, how do you play these music files?? &nb...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Spotify Overlay

I have a very simple question. How do you enable the Spotify overlay? I have already enabled it in the settings, I just want to know what button combination you have to use in order to enable it in-game. I have tried CTRL+ Left/Right arrow, though th...

Newbie

I have a very simple question. How do you enable the Spotify overlay? I have already enabled it in the settings, I just want to know what button combination you have to use in order to enable it in-g...

NaibElSayel

Regular

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Can't listen to Japanese artists?

PlanPremiumCountryFinlandDevicePCOperating SystemWindwos 10 My Question or IssueI've been searching wide and far for a solution for this and I just can't find anything, or nothing fixes the issue. I can't listen to (over 85%) of any Japanese artists ...

Newbie

Plan Premium Country Finland Device PC Operating System Windwos 10   My Question or Issue I've been searching wide and far for a solution for this and I just can't find anything, or no...

Brunelicia

Community Legend

1867 Views

1 replies

0 likes

  • 1867 Views
  • 1 replies
  • 0 likes

Weekly released, can it be reversed 1 week?

I forgot to add my songs on the previous week, can i get those songs back?

Casual Listener

I forgot to add my songs on the previous week, can i get those songs back?  

Brunelicia

Community Legend

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Spotify switches to chrome browser automatically

PlanPremiumCountryUSADeviceWindows LaptopOperating SystemWindows 10 My Question or IssueI am playing music through the spotify app on windows while sending emails. Each time it seems to switch automatically to playing from browser versus from the app...

Newbie

Plan Premium Country USA Device Windows Laptop Operating System Windows 10   My Question or Issue I am playing music through the spotify app on windows while sending emails. Each time ...

NaibElSayel

Regular

975 Views

1 replies

0 likes

  • 975 Views
  • 1 replies
  • 0 likes

DATA LOSS from one-click deletion of albums from Your Library

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueRead the title.You can remove entire albums from Your Library with one click with no means to undo. I was trying to see what songs I had saved for an artist and deleted them a...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Read the title. You can remove entire albums from Your Library with one click with no means to und...

370 Views

0 replies

1 likes

  • 370 Views
  • 0 replies
  • 1 likes

Clicking on album cover(of current playing song) takes you to wrong song.

PlanPremiumCountrySwedenDeviceComputerOperating SystemWindows 10Spotify Version1.1.9.383.g9f48828eHardware AccelerationDisabled My Question or IssueI'm playing a song on my playlist. Clicking on the album cover in the bottom left corner takes me to a...

Newbie

Plan Premium Country Sweden Device Computer Operating System Windows 10 Spotify Version 1.1.9.383.g9f48828e Hardware Acceleration Disabled   My Question or Issue I'm playing a song...

463 Views

0 replies

1 likes

  • 463 Views
  • 0 replies
  • 1 likes

Windows 10 Desktop App - Podscasts still gives error message

PlanPremiumCountryUS-FloridaDeviceHP DesktopOperating SystemWindows 10My Question or IssueIn another forum, you mention that you have fixed the "There is a problem displaying this page" error when trying to play podcasts. You have not. Frustrating. Y...

Newbie

  Plan Premium Country US-Florida Device HP Desktop Operating System Windows 10 My Question or Issue In another forum, you mention that you have fixed the "There is a problem displayin...

596 Views

0 replies

0 likes

podcast
  • 596 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify changes song constantly and automatically when I press the play button

PlanPremiumCountryArgentinaOperating SystemWindows 10 My Question or IssueA few days ago the desktop application for windows changes song constantly when I press the play button, I have the application on android and it does not happen the same, it w...

Newbie

Plan Premium Country Argentina Operating System Windows 10   My Question or Issue A few days ago the desktop application for windows changes song constantly when I press the play button,...

Jemi

Spotify Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recent update has broken the ability to find songs or artists in your playlist quickly

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueBefore the most recent update, regardless of how your playlist is sorted (by artist, title etc.) you could click on the playist, not the search bar mind you, but the playlist ...

Newbie

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Before the most recent update, regardless of how your playlist is sorted (by artist, title etc.) yo...

Jemi

Spotify Legend

817 Views

1 replies

2 likes

  • 817 Views
  • 1 replies
  • 2 likes

Windows 10 Game Bar Doesn't work with Family Premium Account

PlanFree/PremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 10 Home 1903 May Update My Question or IssueI have found what i suspect is a bug of sorts in the Spotify Widget for the Windows 10 Game Bar. When i'm logged into Spotify wit...

Casual Listener

Plan Free/Premium Country United Kingdom Device Desktop PC Operating System Windows 10 Home 1903 May Update   My Question or Issue I have found what i suspect is a bug of sorts in the ...

alec2dabreen

Casual Listener

3632 Views

3 replies

2 likes

  • 3632 Views
  • 3 replies
  • 2 likes

No option to download certain songs/album.

PlanPremiumCountryUKDeviceWindows LaptopOperating SystemWindows 10 My Question or IssueHiI'm downloading a load of songs onto my laptop so I have a big selection when offline. I downloaded about 600 songs form playlists with no issues, but now the bu...

Newbie

  Plan Premium Country UK Device Windows Laptop Operating System Windows 10   My Question or Issue Hi I'm downloading a load of songs onto my laptop so I have a big selection wh...

844 Views

0 replies

0 likes

  • 844 Views
  • 0 replies
  • 0 likes

Music stops playing after putting aux in

So after 1 hour not hearing music on spotify i put in the aux cable into my pc and everytime i did this, a popup came up which said that the title cannot be played you have to import it, but it is importet. The Support unfortunetely needs hours to wr...

Newbie

So after 1 hour not hearing music on spotify i put in the aux cable into my pc and everytime i did this, a popup came up which said that the title cannot be played you have to import it, but it is im...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop] Not synced with Android nor Lastfm since last update

Hello, Since last Spotify desktop update (1.1.8.439.g8502297d) on May 30th, I can't use Spotify Connect to cross listen between my phone and my computer.Also, Lastfm doesn't detect the songs I play on my desktop Spotify since that same update. I trie...

Newbie

Hello,   Since last Spotify desktop update (1.1.8.439.g8502297d) on May 30th, I can't use Spotify Connect to cross listen between my phone and my computer. Also, Lastfm doesn't detect the son...

Peter

Spotify Legend

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Just updated Windows, now every song says "Spotify can't play this right now..."

Spotify Premium - USAHP LaptopWindows 10 Yesterday my system prompted me to update to a new version of Windows, which I did (now running version 10.0.17763). Since the update, every single song on Spotify says "Spotify can't play this right now. If y...

Newbie

Spotify Premium - USA HP Laptop Windows 10   Yesterday my system prompted me to update to a new version of Windows, which I did (now running version 10.0.17763).  Since the update, ever...

NicolasOS

Newbie

850 Views

5 replies

1 likes

  • 850 Views
  • 5 replies
  • 1 likes

Shuffle playing the same artist multiple times in a row, but only backwards from the start

Whenever I start a shuffle play on a playlist, the shuffle looks normal in the queue -- but if I keep moving back to the previous songs, they are almost all by the same artist until after about 20 or so songs when it goes back to a normal shuffle. Th...

Newbie

Whenever I start a shuffle play on a playlist, the shuffle looks normal in the queue -- but if I keep moving back to the previous songs, they are almost all by the same artist until after about 20 or...

3391 Views

0 replies

1 likes

bug artist
Bugged playback
Shuffle Algorithm
shuffle bug
Shuffle in playlists
  • 3391 Views
  • 0 replies
  • 1 likes

Empty Roaming directory

PlanPremiumCountryHungary Operating SystemWindows 10 My Question or Issue Hi! I would like to reinstall the program but I cannot find the spotify files. I've checked C:\Users\user\AppData\Roaming\Spotify but it is empty. Also, in the control panel/pr...

Newbie

Plan Premium Country Hungary   Operating System Windows 10   My Question or Issue   Hi! I would like to reinstall the program but I cannot find the spotify files. I've checke...

555 Views

0 replies

0 likes

  • 555 Views
  • 0 replies
  • 0 likes