Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9770 Views
98 replies
43 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
978 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
2159 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryUKDeviceDesktop, AndroidOperating SystemWindows 7, Android... latest? I dunno. My Question or Issue How do I play all my saved tracks from one artist? Last week, I could simply browse to that artist in the library and click "play." ...
Plan Premium Country UK Device Desktop, Android Operating System Windows 7, Android... latest? I dunno. My Question or Issue How do I play all my saved tracks from one artist...
Casual Listener
2604 Views
13 replies
2 likes
I have premium membership and this issue came up yesterday. I was switching between apps on my PC and I saw that Spotify said I had no internet connection. But I can do anything else and I have internet connection. I realized that when I switch back ...
I have premium membership and this issue came up yesterday. I was switching between apps on my PC and I saw that Spotify said I had no internet connection. But I can do anything else and I have...
492 Views
0 replies
0 likes
Hello! What does the number been, that stands on the right side when I click on an Artist an see his most popular song list (in the desktop app win 10). Is it how often the song is played or how much people downloaded it or what is it about? There is...
Hello! What does the number been, that stands on the right side when I click on an Artist an see his most popular song list (in the desktop app win 10). Is it how often the song is played or how much...
Roadie
4896 Views
5 replies
0 likes
PlanPremiumCountryUSADeviceDell Precision M6800Operating System64-bit Windows 7 Professional SP1 My Question or IssueThe desktop application will open a black window for a moment, but then crash and close. If I do a clean reinstall (deleting Appdata ...
Plan Premium Country USA Device Dell Precision M6800 Operating System 64-bit Windows 7 Professional SP1 My Question or Issue The desktop application will open a black window for a mo...
437 Views
0 replies
0 likes
PlanPremiumCountryDenmarkDeviceDesktop and IPhoneOperating SystemWindows 10, IOS 10 My Question or IssueWhen playing from my desktop or IPhone, Spotify disconnects and disappears from availible devices after a few minutes. If i leave it, it automatic...
Plan Premium Country Denmark Device Desktop and IPhone Operating System Windows 10, IOS 10 My Question or Issue When playing from my desktop or IPhone, Spotify disconnects and disapp...
353 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 7 My Question or IssueI asked this before and it seems like such a no brainer I can't believe I have to ask it again after all this time: Why is the section called "Popular," which would imply ...
Plan Premium Country USA Device Laptop Operating System Windows 7 My Question or Issue I asked this before and it seems like such a no brainer I can't believe I have to ask it again ...
Roadie
3600 Views
2 replies
0 likes
PlanFreeCountryItalyDeviceAsus ROG GL703Operating SystemW10 My Question or IssueMy friend feed is not refreshing
Plan Free Country Italy Device Asus ROG GL703 Operating System W10 My Question or Issue My friend feed is not refreshing
Casual Listener
936 Views
4 replies
2 likes
PlanFree/PremiumCountryUnited StatesOperating SystemWindows VistaMy Question or IssueAlbum cover art on the left taskbar doesn't display
Plan Free/Premium Country United States Operating System Windows Vista My Question or Issue Album cover art on the left taskbar doesn't display
Casual Listener
644 Views
2 replies
0 likes
PlanPremiumCountryCzech Rep.DeviceHP spectre x360Operating SystemWindows 10 Pro My Question or IssueIn a web player or in Android app you can open list of favorited tracks in a library. Unfortunatelly I can't found this functionality in Windows App. ...
Plan Premium Country Czech Rep. Device HP spectre x360 Operating System Windows 10 Pro My Question or Issue In a web player or in Android app you can open list of favorited tracks in...
308 Views
0 replies
0 likes
PlanPremiumCountryBrazilDevicesWindows 10 Laptop, Windows 10 Desktop and Samsung S9 Operating SystemWindows 10 & Android 8 My Question or IssueI tried to update or remove my Discover Weekly picture in so many ways, unfollowing the playlist, logging o...
Plan Premium Country Brazil Devices Windows 10 Laptop, Windows 10 Desktop and Samsung S9 Operating System Windows 10 & Android 8 My Question or Issue I tried to update or...
640 Views
0 replies
0 likes
Hello all,I'm trying to sort my playlists into playlist folders but it is virtually impossible for me using the 'drag and drop' method, given i've a lot of playlists and to drag the ones wayyyy down my list back up to the folder I want them in is so ...
Hello all, I'm trying to sort my playlists into playlist folders but it is virtually impossible for me using the 'drag and drop' method, given i've a lot of playlists and to drag the ones wayyyy dow...
Roadie
514 Views
1 replies
1 likes
PlanFreeCountryPortugalOperating SystemWindows 10 My Question or IssueThe volume bar feels useless in the left half of the bar, it's almost like it only starts halfway through the bar. Is this supposed to be like that?
Plan Free Country Portugal Operating System Windows 10 My Question or Issue The volume bar feels useless in the left half of the bar, it's almost like it only starts halfway through th...
Roadie
1166 Views
6 replies
1 likes
PlanFreeCountryUKDevicePCOperating SystemWindows 7 My Question or IssueThe spotify desktop app is the slowest app I have ever used, bar none, I have turned off hardware acceleration as was advised, which worked for all of two minutes. Sometimes it ca...
Plan Free Country UK Device PC Operating System Windows 7 My Question or Issue The spotify desktop app is the slowest app I have ever used, bar none, I have turned off hardwa...
Roadie
1286 Views
4 replies
5 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Roadie
540 Views
1 replies
0 likes
PlanFree/PremiumDevice(iPhone, Samsung Galaxy 9)Operating System(Windows 10,etc.) My Question or Issue why is spotify repeats songs too much in all playlists ???im going crazy
Plan Free/Premium Device (iPhone, Samsung Galaxy 9) Operating System (Windows 10,etc.) My Question or Issue why is spotify repeats songs too much in all playlists ??? im going...
Roadie
517 Views
1 replies
0 likes
PlanPremiumCountryU.S.ADeviceWindows PCOperating SystemWindows 10 My Question or IssueI have noticed that whenever my computer is using my microphone (in a Discord call, when switching audio playback devices, etc.) Spotify still plays but has no soun...
Plan Premium Country U.S.A Device Windows PC Operating System Windows 10 My Question or Issue I have noticed that whenever my computer is using my microphone (in a Discord call, when...
727 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Roadie
585 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue Hi there, Spoitfy community. I'm really at a loss here with this issue. I've come across a few songs that I've saved (via the plus button under the album art) and I have to ...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Hi there, Spoitfy community. I'm really at a loss here with this issue. I've come...
381 Views
0 replies
1 likes
DeviceDell UltrabookOperating SystemWindows 10 My Question or IssueChanging a playlist description seems to update the description on other devices (thus, the server I guess). However, no change is reflected on the desktop app. I waited days because ...
Device Dell Ultrabook Operating System Windows 10 My Question or Issue Changing a playlist description seems to update the description on other devices (thus, the server I guess). Howeve...
374 Views
0 replies
1 likes
Whenever an advertisement is played, the operative system (in my case Firefox) blocks the tab with the message "A web page is slowing down your browser"; after that the page stops working and I need to restart Spotify (even refreshing won´t work).
Whenever an advertisement is played, the operative system (in my case Firefox) blocks the tab with the message "A web page is slowing down your browser"; after that the page stops working and I need ...
390 Views
0 replies
0 likes
