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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Only able to play 4 tracks of Boris Brejcha - 22 (Album)

PlanPremiumCountry BelgiumDevicePC & Android PhoneOperating SystemWindows 10 & Android 6 My Question or Issue Today I've noticed that I'm only able to play 4 tracks of Boris Brejcha's "22" Album.What can be the reason for this issue?https://open.spot...

  • Casual Listener
  • Plan Premium Country  Belgium Device PC & Android Phone Operating System Windows 10 & Android 6   My Question or Issue   Today I've noticed that I'm only able to pla...
  • Smlth
  • Casual Listener
  • 437 Views
  • 4 replies
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  • 437 Views
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Superuser Contribution Maximize does not work properly

If I maximize Spotify on Windows 10, it does often not maximize correctly.

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  • Roadie
  • If I maximize Spotify on Windows 10, it does often not maximize correctly.  
  • unclesilas
  • Roadie
  • 1758 Views
  • 8 replies
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  • Desktop
    Running
  • 1758 Views
  • 8 replies
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spotify doesnt open when connected to airpods

PlanPremiumCountry NorwayDevicehp laptopOperating Systemwindows 10 My Question or Issue The spotify app wont open when i have connected to airpods. I need to disconnect them and restart the pc for it to work. it just says the spotify application is n...

  • Casual Listener
  • Plan Premium Country  Norway Device hp laptop Operating System windows 10   My Question or Issue  The spotify app wont open when i have connected to airpods. I need to discon...
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  • 328 Views
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Spotify Connect Issue

I was told to share this here after speaking with support. So, this is a rather odd situation. I've actually fixed my problem, however, it was so strange that I wanted to inform someone of what happened. I have been having problems recently with the ...

  • Newbie
  • I was told to share this here after speaking with support. So, this is a rather odd situation. I've actually fixed my problem, however, it was so strange that I wanted to inform someone of what hap...
  • 442 Views
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  • Connect
  • 442 Views
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Connected apps randomly stop working

PlanPremiumCountryUSADeviceDell XPS 15 Operating SystemWindows 10 My Question or IssueFor the past few days, apps that I have connected to spotify have intermittedly stopped working. Specifically, last.fm and Discord both do not recognize that I am p...

  • Newbie
  • Plan Premium Country USA Device Dell XPS 15  Operating System Windows 10   My Question or Issue For the past few days, apps that I have connected to spotify have intermittedly sto...
  • 270 Views
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  • 270 Views
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Impossible to connect and control Spotify from Android to windows

Hi I'm using Spotify some few months now. For me it's really nice to control my music's (so Spotify too) from my Android phone to pass to next song or control the volume. But since 1st January, it's impossible to do this. I open Spotify in Windows th...

  • Casual Listener
  • Hi   I'm using Spotify some few months now.  For me it's really nice to control my music's (so Spotify too) from my Android phone to pass to next song or control the volume. But since 1st...
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  • 125 Views
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Cover art and Genre Icons are missing

PlanPremiumCountry CanadaDevicePCOperating SystemWindows 7 My Question or Issue See attached, icons for album art and genres are blank

  • Regular
  • Plan Premium Country  Canada Device PC Operating System Windows 7   My Question or Issue   See attached, icons for album art and genres are blank 
  • 230 Views
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  • issue
    support
  • 230 Views
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[Desktop][Other] And That's Why We Drink Not Playing

I'm trying to play this podcast on my PC and none of the episodes are working. I do not hear anything back and the play bar will sit at 0:00 Does anybody have any suggestions?

  • Casual Listener
  • I'm trying to play this podcast on my PC and none of the episodes are working. I do not hear anything back and the play bar will sit at 0:00   Does anybody have any suggestions? 
  • 605 Views
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  • Desktop
    Other
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Solved!! Saved Songs Not Syncing

PlanPremiumCountryUnited StatesDeviceWindows DesktopOperating SystemWindows 10 ProVersion: 1803OS Build: 17134.472 My Question or Issue When I save a song to my library on my phone (Google Pixel 3 XL - Android 9), Spotify desktop doesn't show the son...

  • Casual Listener
  • Plan Premium Country United States Device Windows Desktop Operating System Windows 10 Pro Version: 1803 OS Build: 17134.472   My Question or Issue  When I save a song to my libr...
  • Fihlvein
  • Regular
  • 6144 Views
  • 5 replies
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  • 6144 Views
  • 5 replies
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Spotify Installer stopped working - CANT install

Country Poland Operating SystemWindows 7 PC My Question or Issue I am trying to install spotify installer, but it stops to work. Downloaded the full installer from this thread: https://community.spotify.com/t5/Desktop-Windows/how-to-install-spotify-i...

  • Newbie
  • Country  Poland   Operating System Windows 7 PC   My Question or Issue  I am trying to install spotify installer, but it stops to work. Downloaded the full installer from t...
  • 460 Views
  • 0 replies
  • 2 likes
  • installer
    issue
    Windows 7
  • 460 Views
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Spotify on Desktop gets no longer recognized.

PlanPremiumCountryGermanyDeviceIphone 5Operating SystemWindows 10 My Question or Issue I never had an issue with this, but today, after snycing some local songs, my Spotify on PC doesn't get picked up on Discord or my phone.I can play Music on my PC,...

  • Regular
  • Plan Premium Country Germany Device Iphone 5 Operating System Windows 10   My Question or Issue  I never had an issue with this, but today, after snycing some local songs, my Sp...
  • user-removed
  • Not applicable
  • 284 Views
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  • 284 Views
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Good Music to hear anytime, anywhere

Good music while-playing online games-eating-cleaning-having a trip-before go to sleep-while bathing#MusicIsEverythingYouNeed#MusicIsLife

  • Regular
  • Good music while -playing online games -eating -cleaning -having a trip -before go to sleep -while bathing #MusicIsEverythingYouNeed #MusicIsLife
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  • 89 Views
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Liked from radio playlist wiped

Operating SystemWindows 10 My Question or Issue My "liked from radio" playlist suddenly got wiped on my computer. I can still access the playlist on my iphone. Is there any way of getting the songs back? Thanks

  • Newbie
  •     Operating System Windows 10   My Question or Issue  My "liked from radio" playlist suddenly got wiped on my computer. I can still access the playlist on my iphone. ...
  • 87 Views
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  • 87 Views
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Search for Albums

Being old, I still like albums. So, when I do a search such as "year:1989-1993 genre:indie" I'd like the results to show me albums that meet those criteria. How do I acheive this?I use the Windows and Android clients, both show results for "artists" ...

  • Newbie
  •   Being old, I still like albums. So, when I do a search such as "year:1989-1993 genre:indie" I'd like the results to show me albums that meet those criteria.   How do I acheive this? I...
  • 176 Views
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  • 176 Views
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Superuser Contribution Spotify doesn't see Google Home Mini in connected devices

PlanPremiumCountry USADevicePCOperating SystemWindows 10My Question or IssueI have Google home Mini connected to the samу Wi-Fi network at home. But spotify doesn't see it as a connected device. While my Pixel3 phone can play music via spotify at the...

  • Regular
  • Plan Premium Country  USA Device PC Operating System Windows 10 My Question or Issue I have Google home Mini connected to the samу Wi-Fi network at home. But spotify doesn't see it...
  • Peter
  • Spotify Legend
  • 21929 Views
  • 2 replies
  • 7 likes
  • 21929 Views
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Solved!!Superuser Contribution Spotify Connect & Google Home

Hi, I am using Spotify on two Windows 10 machines which are running on the same wifi network as my Google Home device. But the Google Home device does not show up on Spotify Connect on Windows. How can I add it? Thanks.

  • Music Fan
  • Hi,   I am using Spotify on two Windows 10 machines which are running on the same wifi network as my Google Home device. But the Google Home device does not show up on Spotify Connect on Windo...
  • Peter
  • Spotify Legend
  • 48793 Views
  • 9 replies
  • 10 likes
  • 48793 Views
  • 9 replies
  • 10 likes

[Connect] Can't connect between Pc and Mobile phone

I can't connect my windows desktop to my Mobile device (Huawei P10Plus). I open them at the same time. These devices logged in to the same account and also same internet connection. It looks there is nothing wrong with it.

  • Casual Listener
  • I can't connect my windows desktop to my Mobile device (Huawei P10Plus). I open them at the same time. These devices logged in to the same account and also same internet connection. It looks there is...
  • 208 Views
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  • 208 Views
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Google Home plays alternate versions

PlanPremiumCountry USADeviceGoogle MaxOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi,When I ask Google Home to play Lady Double Dealer by Deep Purple, it plays a few seconds of a live version, then cuts to another son...

  • Newbie
  • Plan Premium Country  USA Device Google Max Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Hi, When I ask Google Home to play Lady D...
  • 161 Views
  • 0 replies
  • 1 likes
  • 161 Views
  • 0 replies
  • 1 likes

Daily Mix playlists are not updating on PC

My daily mixes on PC are few months old. They are NOT updated as I listen to music. None of the songs I've been listening to in the past months have appeared in any of the mixes. (I've already seen topics on this forum with answers that I just need t...

  • Newbie
  • My daily mixes on PC are few months old. They are NOT updated as I listen to music. None of the songs I've been listening to in the past months have appeared in any of the mixes. (I've already seen t...
  • 243 Views
  • 0 replies
  • 1 likes
  • 243 Views
  • 0 replies
  • 1 likes

Solved!! Desktop overlay keeps coming back

PlanPremiumCountryUKDeviceDell XPS 13 9360Operating SystemWindows 10 Pro 1803 My Question or Issue There was a problem earlier this year, where the option failed to disable the desktop overlay showing track/artist info with volume, which was fixed. D...

  • Casual Listener
  • Plan Premium Country UK Device Dell XPS 13 9360 Operating System Windows 10 Pro 1803   My Question or Issue  There was a problem earlier this year, where the option failed to disa...
  • screendj
  • Casual Listener
  • 1066 Views
  • 6 replies
  • 12 likes
  • Desktop overlay
  • 1066 Views
  • 6 replies
  • 12 likes