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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83378 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790593 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22555 Views

22 replies

7 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3017 Views

0 replies

4 likes

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"Spotify can't play this right now. If you have the file on your computer you can import it,:

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueOkay, so I was trying to play music on Spotify, so I would pick a song out of my playlist, but then it would go crazy, it would start picking random songs, ...

Casual Listener

Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue Okay, so I was trying to play music on Spotify, so I would pick a song out of my...

ManelPinto

Regular

1388 Views

5 replies

1 likes

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Singing only plays from other ear usually left and rest of the band from right

It mainly happens with older stereo records. Same thing with phone. It doesn't happen on any other program only premium spotify.Why is there no option to change it to mono?

Newbie

It mainly happens with older stereo records. Same thing with phone.  It doesn't happen on any other program only premium spotify. Why is there no option to change it to mono?

ManelPinto

Regular

828 Views

1 replies

0 likes

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Hide recommended playlists so never appear again

Hi using windows desktop app. How can I hide recommended playlists so they never appear again. Just the sight of them offends me!

Casual Listener

Hi using windows desktop app.   How can I hide recommended playlists so they never appear again. Just the sight of them offends me!

OneByBoo

Roadie

515 Views

5 replies

0 likes

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Solved!! "Spotify can't play this right now " after soundcard got switched to another PCI-E Slot

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueHi, i have switched my soundcard (Creative X-fi) to another PCI-E slot.Since then spotify shows the message "Spotify can't play this right now. If you have the file on yo...

Casual Listener

Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue Hi, i have switched my soundcard (Creative X-fi) to another PCI-E slot. Since then spotify sh...

NaibElSayel

Regular

2717 Views

4 replies

0 likes

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Superuser Contribution Type to search within playlists gone?

I used to be able to just start typing when viewing my playlist on the Desktop app, and it would go to that song. Has this feature been removed? It's very annoying to have to scroll down to find specific songs, when I used to be able to just start ty...

Casual Listener

I used to be able to just start typing when viewing my playlist on the Desktop app, and it would go to that song. Has this feature been removed? It's very annoying to have to scroll down to find spec...

MrStereovideo12

Casual Listener

1807 Views

7 replies

2 likes

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Windows App won't play without messing with soundcard quality

Background - Windows 10 1903, External USB DAC/Soundcard, Spotify Premium, app set to default to max quality. The Spotify desktop app has recently started throwing "spotify can't play this right now" errors at me. I've tried all of the usual suggesti...

Regular

Background - Windows 10 1903, External USB DAC/Soundcard, Spotify Premium, app set to default to max quality.   The Spotify desktop app has recently started throwing "spotify can't play t...

neil_g

Regular

1119 Views

4 replies

0 likes

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Random play several artists

Hi using Windows desktop app.How can I play random music from more than one of my favourite saved Artists? Thanks

Casual Listener

Hi using Windows desktop app. How can I play random music from more than one of my favourite saved Artists?    Thanks

317 Views

0 replies

0 likes

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Windows 10 client not synchronizing

PlanPremiumCountrySpainDeviceWindows 10 Desktop PCOperating SystemWindows 10 My Question or IssueThe desktop client doesn't sync when I add songs to my library on my phone. For example, I'm listening to Discover Weekly and save 2 songs, these songs d...

Regular

Plan Premium Country Spain Device Windows 10 Desktop PC Operating System Windows 10   My Question or Issue The desktop client doesn't sync when I add songs to my library on my phone. F...

OneByBoo

Roadie

1906 Views

12 replies

5 likes

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  • 5 likes

Spotify App: Start-up error

PlanFreeCountryUnited KingdomOperating SystemWindows 10 My Question or IssueHello! For the past few months, I've been using the Spotify app on my new computer, which is the one I'm using right now. I came to open the app last night and an error appea...

Newbie

    Plan Free Country United Kingdom Operating System Windows 10   My Question or Issue Hello! For the past few months, I've been using the Spotify app on my new computer, wh...

NaibElSayel

Regular

560 Views

1 replies

0 likes

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Spotify web and desktop do not work when using bluetooth

I have a windows 10 laptop with default, realtek audio drivers, playing music through my speakers works fine. But why the **bleep** would you want to listen to music on laptop speakers? the INSTANT i switch over to my bluetooth headphones I get "oops...

Casual Listener

 I have a windows 10 laptop with default, realtek audio drivers, playing music through my speakers works fine. But why the **bleep** would you want to listen to music on laptop speakers? the INS...

364 Views

0 replies

0 likes

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Solved!!Superuser Contribution Music starts playing automatically 26 seconds after having paused

PlanPremium (Family plan) CountrySweden Operating SystemWindows 10 Pro, Version 10.0.17763, Build 17763 Spotify Version1.1.5.153.gf614956d IssueScenario: I am listening to music then I press pause. Without touching the mouse or the computer the music...

Music Fan

Plan Premium (Family plan)   Country Sweden   Operating System Windows 10 Pro, Version 10.0.17763, Build 17763   Spotify Version 1.1.5.153.gf614956d   Issue Scenario:...

Gripenstedt

Music Fan

4249 Views

16 replies

1 likes

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  • 1 likes

Spotify doesn't play any music and my playlists have no music in them

I've been using Spotify for years now and for a while I've had this problem where I could only play music in my playlists. In order to play other music I'd have to reinstall the app, then I could play new music and add new music to my playlists. I ju...

Newbie

I've been using Spotify for years now and for a while I've had this problem where I could only play music in my playlists. In order to play other music I'd have to reinstall the app, then I could pla...

user-removed

Not applicable

334 Views

1 replies

0 likes

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Recent update - Library

PlanPremium My Question or Issue Alot of people on the Community seemed to have raised this, but I was surprised to see that all the albums and artists I have saved songs from had suddenly disappeeared under the last update. I have actually just swit...

Regular

Plan Premium   My Question or Issue   Alot of people on the Community seemed to have raised this, but I was surprised to see that all the albums and artists I have saved songs from had...

LexBud

Regular

934 Views

3 replies

7 likes

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Superuser Contribution Continuously skipping

My desktop player on windows 10 is continuously skipping songs one second into the song. My account does not do this on iOS, web player or amazon alexa. I have tried to find answers through the community including uninstalling the windows app mulitpl...

Casual Listener

My desktop player on windows 10 is continuously skipping songs one second into the song. My account does not do this on iOS, web player or amazon alexa.  I have tried to find answers through ...

Peter

Spotify Legend

583 Views

2 replies

2 likes

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Superuser Contribution [BUG] Folder Playlist Random Play not random

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueI'm playing the folder of my top 100 of each year, but the random is not random as double play in row. So if the song is found in each 3 playlist, it will play 3 times in a row...

Newbie

  Plan Premium Country Canada Operating System Windows 10   My Question or Issue I'm playing the folder of my top 100 of each year, but the random is not random as double play in r...

Peter

Spotify Legend

619 Views

1 replies

0 likes

Bug Playlist
Folder Playlist
Random shuffle
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When pause Spotify play by itself after ~10-15 seconds.

Plan : PremiumCountry : TürkiyeDevice : Lenovo X1 Carbon 6th Gen NotebookOperating System : Windows 10 64bitMy Question or IssueMy headset on the notebook, whenever I pause Spotify, it would unpause itself or just play by itself after ~10-15 seconds....

Regular

Plan : Premium Country : Türkiye Device : Lenovo X1 Carbon 6th Gen Notebook Operating System : Windows 10 64bit My Question or Issue My headset on the notebook, whenever I pause Spotify, it ...

ErkannakrE

Regular

618 Views

3 replies

0 likes

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Spotify PC app

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI use the free version of Spotify. This PC uses Windows 10 (64-bit) Home (1903, build 18362.1...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I use t...

635 Views

0 replies

0 likes

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[Playlists] How to start tracks at specific point

PlanPremiumCountryCanadaDeviceiPhone X iOS 12, Windows 10 My Question or IssueUpon listening to a playlist I noticed that there is backend control over start times and fades uniqe to individual tracks, how would I go about using these advanced playli...

Newbie

  Plan Premium Country Canada Device iPhone X iOS 12, Windows 10   My Question or Issue Upon listening to a playlist I noticed that there is backend control over start times and fa...

449 Views

0 replies

2 likes

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  • 2 likes

Google Cast devices don't appear unless I cast from another device first

My Cast Devices don't appear in Desktop unless I cast to them from a different device first. Example: I open Spotify Desktop app in Windows. Only my SONOS devices are visible: There's no sign of my Google Home devices! So I say to Google Home "Play x...

Casual Listener

My Cast Devices don't appear in Desktop unless I cast to them from a different device first.    Example: I open Spotify Desktop app in Windows. Only my SONOS devices are visible:  ...

698 Views

0 replies

2 likes

cast
Desktop
google
Windows
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On a windows 10 desktop downloaded spotify music

PremiumCountry: New Zealand DeviceDesktopOperating SystemWindows 10My Question: Spotify downloads are stored in a file in windows explorer, how do you play these music files??

Newbie

Premium Country: New Zealand   Device Desktop Operating System Windows 10 My Question: Spotify downloads are stored in a file in windows explorer, how do you play these music files?? &nb...

336 Views

0 replies

0 likes

  • 336 Views
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