Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
14289 Views
111 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
2002 Views
15 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4982 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanFreeCountry ItalyDeviceXiaomi Mi A1, Asus Zenfone 2Operating SystemWindows 10 My Question or Issue Hi, i think i had unintentionaly deleted an song to be playable how can i listen it again? it's Sally from Hardwell, it wasn't from a playlist or s...
Plan Free Country Italy Device Xiaomi Mi A1, Asus Zenfone 2 Operating System Windows 10 My Question or Issue Hi, i think i had unintentionaly deleted an song to be playable...
Community Legend
666 Views
1 replies
0 likes
I only have like 1.2K songs saved, and on the webapp it shows every single one of them, however when I attempt to run my desktop app it only shows my local files, no matter how many times i've clean installed. Is there a cache I need to delete or smt...
I only have like 1.2K songs saved, and on the webapp it shows every single one of them, however when I attempt to run my desktop app it only shows my local files, no matter how many times i've clean ...
Community Legend
881 Views
3 replies
0 likes
PlanPremiumCountryGermanyDeviceDell XPS 15 Operating SystemWindows 10 My Question or IssueSpotify Connect doesn't work anymore on the desktop versions for Windows 10. It doesn't matter if I'm listening to Spotify through the browser and want to conti...
Plan Premium Country Germany Device Dell XPS 15 Operating System Windows 10 My Question or Issue Spotify Connect doesn't work anymore on the desktop versions for Windows 10. It...
556 Views
0 replies
2 likes
My Question or IssueHi good day. I would like for the next version to improve the program by starting Windows 10 started minimized in the system tray because it does not and it is very annoying to turn on the PC since I always close it. Also, I open ...
My Question or Issue Hi good day. I would like for the next version to improve the program by starting Windows 10 started minimized in the system tray because it does not and it is very annoying to ...
478 Views
0 replies
0 likes
As per the title: Desktop app / Windows 10 / Premium account / UKThe repeat button has disappeared, and the playback menu has repeat and shuffle grayed out, see attached screenshot. I sure hope this is not a design choice, I hope it's a bug.
As per the title: Desktop app / Windows 10 / Premium account / UK The repeat button has disappeared, and the playback menu has repeat and shuffle grayed out, see attached screenshot. I sure...
Casual Listener
744 Views
1 replies
0 likes
PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issue I often use the desktop version of Spotify offline so I don't get distracted while working. I've got premium and been able to listen to my saved music offline fine until toda...
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I often use the desktop version of Spotify offline so I don't get distracted while working....
Newbie
748 Views
1 replies
0 likes
My Question or IssueWith this new update to how albums are displayed, a lot of my albums aren't put in one place anymore and it is harder to navigate. This is because for a lot of the albums I have saved, they come from deluxe or remastered albums wh...
My Question or Issue With this new update to how albums are displayed, a lot of my albums aren't put in one place anymore and it is harder to navigate. This is because for a lot of the albums I have...
Casual Listener
648 Views
1 replies
0 likes
PlanPremium CountryLiving in Germany and using their data and Wifi but I got Spotify when I was in the United States DeviceLaptop Operating SystemWindows 10 My Question or Issue When I try to upload my playlist it will not show a list of the songs li...
Plan Premium Country Living in Germany and using their data and Wifi but I got Spotify when I was in the United States Device Laptop Operating System Windows 10 ...
Composer
1692 Views
3 replies
0 likes
PlanFreeCountryNieuwegein DeviceHP LaptopOperating SystemWindows 10 My Question or IssueHello,I wanted to change the image and description of my playlist. I press save, everything works. I close Spotify, I come back and the changes do not work. The o...
Plan Free Country Nieuwegein Device HP Laptop Operating System Windows 10 My Question or Issue Hello, I wanted to change the image and description of my playlist. I ...
724 Views
0 replies
0 likes
Hello all,I noticed a weird issue I am having regarding my Spotify playlists.I have premium and listen on an Android 8 phone and Windows 10 PC. On the phone I have a playlist called "Liked Songs" that has 1250 or so tracks on it. I also have "Liked f...
Hello all, I noticed a weird issue I am having regarding my Spotify playlists. I have premium and listen on an Android 8 phone and Windows 10 PC. On the phone I have a playlist called "Liked Songs"...
Casual Listener
4850 Views
2 replies
2 likes
PlanPremiumCountryUSADeviceBuilt PCOperating SystemWindows 10 My Question or IssueMy local files are grayed-out no matter what I do. I've unistalled Spotfiy and downloaded the version from the Windows store, unistalled my antivirus (which I was plann...
Plan Premium Country USA Device Built PC Operating System Windows 10 My Question or Issue My local files are grayed-out no matter what I do. I've unistalled Spotfiy and downloaded th...
Community Legend
1263 Views
1 replies
0 likes
For a long time the app was fine, and then about 6 or maybe even more months ago, this app started getting really buggy. I assumed that eventually there would be updates that would improve the performance of this app, but it was never fixed. I though...
For a long time the app was fine, and then about 6 or maybe even more months ago, this app started getting really buggy. I assumed that eventually there would be updates that would improve the perfor...
Community Legend
1486 Views
1 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI randomly am getting interrupted by a song by Mr Chillax "Tropical Ocean Waves". Is this hap...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I rando...
Newbie
870 Views
4 replies
0 likes
Operating Spotify via Apple device and Windows OS -- Why are my "Daily Mix" playlists not showing up? I addded nearly 80 different groups when I signed up, I received 6 "Daily Mix" playlists, which were all quite excellent (props to the algorithm). H...
Operating Spotify via Apple device and Windows OS -- Why are my "Daily Mix" playlists not showing up? I addded nearly 80 different groups when I signed up, I received 6 "Daily Mix" playlists, w...
467 Views
0 replies
0 likes
PlanPremiumCountryIndonesiaDeviceMoto Z PlayOperating SystemWindows 8 My Question or IssueSpotify for PC, Android and Web Player doesn't play the same song when i click on a song. I've reinstalled Spotify for Android and PC, already cleared the cache...
Plan Premium Country Indonesia Device Moto Z Play Operating System Windows 8 My Question or Issue Spotify for PC, Android and Web Player doesn't play the same song when i click on a ...
573 Views
0 replies
1 likes
PlanFreeCountryUSADeviceGalaxy S10Operating SystemWindows 10 My Question or IssueHia, so I have been having a problem for a long time where whenever I go to play a podcast, nothing plays. Furthermore, whenever I try to go and view the episodes of a p...
Plan Free Country USA Device Galaxy S10 Operating System Windows 10 My Question or Issue Hia, so I have been having a problem for a long time where whenever I go to play a podcast, n...
579 Views
0 replies
0 likes
So since i reinstalled windows on my pc spotify simply doesn't open anymore, i already reinstalled, done a clean installation, done a safe boot start, reinstalled with restarting the computer and still nothing, honestly i tried everthing that i saw o...
So since i reinstalled windows on my pc spotify simply doesn't open anymore, i already reinstalled, done a clean installation, done a safe boot start, reinstalled with restarting the computer and sti...
560 Views
0 replies
0 likes
Just put a couple local files on spotify, they normally work fine, but these ones didn't. The lyrics are super quiet, extremely distorted, and barely recognisable as English. It is not an issue with the file, as i tried with multiple versions of the ...
Just put a couple local files on spotify, they normally work fine, but these ones didn't. The lyrics are super quiet, extremely distorted, and barely recognisable as English. It is not an issue with ...
362 Views
0 replies
0 likes
PlanPremiumCountryMalaysiaDeviceAcer Aspire 5Operating SystemWindows 10 My Question or IssueIt works fine until recently i can't play any songs, but there's no problem playing any songs on my phone. I try reinstalling, clear cache, storage everything...
Plan Premium Country Malaysia Device Acer Aspire 5 Operating System Windows 10 My Question or Issue It works fine until recently i can't play any songs, but there's no problem playin...
Casual Listener
803 Views
2 replies
0 likes
I am trying to use Spotify on a Win10 PC, and it seems to be either crashing during launch or failing to launch. i have tried all types of re installing, i have tried it on microsofts app store and the direct download, nothing i do works. i click to ...
I am trying to use Spotify on a Win10 PC, and it seems to be either crashing during launch or failing to launch. i have tried all types of re installing, i have tried it on microsofts app store and t...
Casual Listener
749 Views
1 replies
0 likes
