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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

158335 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

157383 Views

297 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11645 Views

1 replies

6 likes

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Superuser Contribution Songs not playing on Windows 7, reinstalled several times already

PlanFreeCountryUSADeviceWindows PCOperating SystemWindows 7My Question or IssueHello, I've been an avid spotify user going on 5 years now and for the past couple months I have been having to deal with crippling issues on the Windows 7 client which is...

Music Fan

Plan Free Country USA Device Windows PC Operating System Windows 7 My Question or Issue Hello,   I've been an avid spotify user going on 5 years now and for the past couple months I h...

Ellistan

Music Fan

2670 Views

11 replies

0 likes

bug
not playing
Windows
Windows 7
  • 2670 Views
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Playlist is empty

Operating SystemWindows 10 My Question or IssueFor a couple of months, whenever I added a new song to my playlist, it would not show so I had to unistall/re-install Spotify everytime. I did the same thing today and when I re-installed it, it says tha...

Newbie

Operating System Windows 10   My Question or Issue For a couple of months, whenever I added a new song to my playlist, it would not show so I had to unistall/re-install Spotify everytime. I ...

545 Views

0 replies

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WiFi bandwidth halved when Spotify running

PlanFreeCountryUkDeviceLenovo laptopOperating Systemwindows 10 My Question or IssueI've found that my WiFi bandwith drops from 30Mbit down to about 10Mbit/sec when Spotify desktop app is running. In fact, has dropped to less than 1Mbit/sec at times w...

Casual Listener

  Plan Free Country Uk Device Lenovo laptop Operating System windows 10   My Question or Issue I've found that my WiFi bandwith drops from 30Mbit down to about 10Mbit/sec when Sp...

395 Views

0 replies

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'Spotify can't play this right now. If you have the file on your computer you can import it'

PlanPremium Operating SystemWindows 10 My Question or IssueI am unable to play any local files. It just says 'spotify can't play this right now, if you have the file on your computer you can import it'. I have reinstalled and wiped everything several...

Roadie

Plan Premium   Operating System Windows 10   My Question or Issue I am unable to play any local files. It just says 'spotify can't play this right now, if you have the file on your c...

412 Views

0 replies

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Superuser Contribution Discord "currently listening" not working

PlanFreeOperating SystemWindows 10 and Android 8.0My Question or IssueI have Spotify properly linked to my Discord account. But whenever I listen music, it won't show what I am listening to in my status. I am sure I have the box checked in "connectio...

Casual Listener

Plan Free Operating System Windows 10 and Android 8.0 My Question or Issue I have Spotify properly linked to my Discord account. But whenever I listen music, it won't show what I am listening to...

HerrForehead

Casual Listener

853 Views

2 replies

2 likes

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Spotify shuts down when reading lokal files

PlanPremiumCountryDenmarkDevicedesktop computerOperating SystemWindows 10 My Question or IssueI use Spotify 0.9.15.27. Every time I install a newer version and it loads my local songs on the hard drive, it shuts down. And start over when it starts ag...

Newbie

Plan Premium Country Denmark Device desktop computer Operating System Windows 10   My Question or Issue I use Spotify 0.9.15.27. Every time I install a newer version and it loads my lo...

402 Views

0 replies

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Solved!! Favorite song for artist - missing after update

PlanFreeCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueHi.I found that after one of the last update the Spotify app lost a cool functionality. It was possible to* navigate from the main menu to the Artist page,* click an artist t...

Casual Listener

Plan Free Country Russia Device PC Operating System Windows 10   My Question or Issue Hi. I found that after one of the last update the Spotify app lost a cool functionality.   ...

OneByBoo

Roadie

855 Views

1 replies

1 likes

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Albums not saving

PlanPremiumCountryDenmarkDeviceLegion Y530Operating SystemWindows 10 My Question or Issuewhenever i'm in the discover tab and click the save button to save an album it doesn't go anywhere, where i can find them. before they used to go to the libary w...

Casual Listener

Plan Premium Country Denmark Device Legion Y530 Operating System Windows 10   My Question or Issue whenever i'm in the discover tab and click the save button to save an album it doesn'...

OneByBoo

Roadie

1001 Views

3 replies

1 likes

  • 1001 Views
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Spotify Connect Problem: Default to Random Song or Go Offline.

Plan: PremiumCountry: UKDevice: Galaxy S10+ & Windows 10 PC (.exe version) My Question or IssueEverytime I try to use spotify connect from my phone to PC it will default the song from what I am listening to, to the same random song. Same happens in t...

Casual Listener

Plan: Premium Country: UK Device: Galaxy S10+ & Windows 10 PC (.exe version)   My Question or Issue Everytime I try to use spotify connect from my phone to PC it will default the s...

476 Views

0 replies

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spotify web: Label year search doesnt work

PlanPremiumCountryNetherlands Devicepc windows 10Operating Systemwindows 10 Spotify web , label search does not work.label: etc etc etc On the app for windows it works but i dont get enough search results

Regular

  Plan Premium Country Netherlands   Device pc windows 10 Operating System windows 10   Spotify web , label search does not work. label: etc etc etc   On the app for...

sharazad

Regular

401 Views

1 replies

1 likes

  • 401 Views
  • 1 replies
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Start Minimized and Clicking Desktop Overlay

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueI have a couple questions/issues about the Spotify desktop app. First, I have "Open Spotify automatically after you log into the computer" set to "Minimized", but it ...

Newbie

Plan Premium Country Canada Device Desktop Operating System Windows 10   My Question or Issue I have a couple questions/issues about the Spotify desktop app. First, I have "Open Spotif...

421 Views

0 replies

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Error 18 & EarTrumpet

It took me a while to understand why I was getting the "error 18" every time Spotify gets an update, so at the end I found the problem was with an app "EarTrumpet" (it's a windows volume control app). The solution is just to close EarTrumpet when Spo...

Newbie

It took me a while to understand why I was getting the "error 18" every time Spotify gets an update, so at the end I found the problem was with an app "EarTrumpet" (it's a windows volume control app)...

590 Views

0 replies

1 likes

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  • 1 likes

Multiple Errors

PlanPremiumCountry DevicePCOperating SystemWindows 7 My Question or IssueHome - !Please try again laterBrowse - There was a problem displaying this page! This page either does not exist or an error occurredMade For You - !Please try again later.Podca...

Newbie

Plan Premium Country   Device PC Operating System Windows 7   My Question or Issue Home - !Please try again later Browse - There was a problem displaying this page! This page eit...

OneByBoo

Roadie

450 Views

1 replies

1 likes

  • 450 Views
  • 1 replies
  • 1 likes

Search function

What is wrong with the search function? I search for my favorite artists and nothing comes up.

Roadie

What is wrong with the search function?  I search for my favorite artists and nothing comes up.  

OneByBoo

Roadie

493 Views

1 replies

1 likes

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spotify is often doing nothing after typing in a band's name ... please help

hi, I really have a problem that costs a lot of nerves .... my spotify doesn't work anymore (most of the time)when I want to search music - I can type in the band but nothing more happens. and that seriousely is very frustrating.maybe somebody please...

Newbie

hi,   I really have a problem that costs a lot of nerves .... my spotify doesn't work anymore (most of the time) when I want to search music - I can type in the band but nothing more happen...

OneByBoo

Roadie

405 Views

1 replies

1 likes

  • 405 Views
  • 1 replies
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"Spotify can't play this right now. If you have the file on your computer you can import it,:

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueOkay, so I was trying to play music on Spotify, so I would pick a song out of my playlist, but then it would go crazy, it would start picking random songs, ...

Casual Listener

Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue Okay, so I was trying to play music on Spotify, so I would pick a song out of my...

ManelPinto

Regular

1356 Views

5 replies

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Singing only plays from other ear usually left and rest of the band from right

It mainly happens with older stereo records. Same thing with phone. It doesn't happen on any other program only premium spotify.Why is there no option to change it to mono?

Newbie

It mainly happens with older stereo records. Same thing with phone.  It doesn't happen on any other program only premium spotify. Why is there no option to change it to mono?

ManelPinto

Regular

787 Views

1 replies

0 likes

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Hide recommended playlists so never appear again

Hi using windows desktop app. How can I hide recommended playlists so they never appear again. Just the sight of them offends me!

Casual Listener

Hi using windows desktop app.   How can I hide recommended playlists so they never appear again. Just the sight of them offends me!

OneByBoo

Roadie

487 Views

5 replies

0 likes

  • 487 Views
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Solved!! "Spotify can't play this right now " after soundcard got switched to another PCI-E Slot

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueHi, i have switched my soundcard (Creative X-fi) to another PCI-E slot.Since then spotify shows the message "Spotify can't play this right now. If you have the file on yo...

Casual Listener

Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue Hi, i have switched my soundcard (Creative X-fi) to another PCI-E slot. Since then spotify sh...

NaibElSayel

Regular

2677 Views

4 replies

0 likes

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Superuser Contribution Type to search within playlists gone?

I used to be able to just start typing when viewing my playlist on the Desktop app, and it would go to that song. Has this feature been removed? It's very annoying to have to scroll down to find specific songs, when I used to be able to just start ty...

Casual Listener

I used to be able to just start typing when viewing my playlist on the Desktop app, and it would go to that song. Has this feature been removed? It's very annoying to have to scroll down to find spec...

MrStereovideo12

Casual Listener

1785 Views

7 replies

2 likes

  • 1785 Views
  • 7 replies
  • 2 likes