Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
23443 Views
10 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
906799 Views
540 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
45357 Views
40 replies
8 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Roadie
563 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue Hi there, Spoitfy community. I'm really at a loss here with this issue. I've come across a few songs that I've saved (via the plus button under the album art) and I have to ...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Hi there, Spoitfy community. I'm really at a loss here with this issue. I've come...
364 Views
0 replies
1 likes
DeviceDell UltrabookOperating SystemWindows 10 My Question or IssueChanging a playlist description seems to update the description on other devices (thus, the server I guess). However, no change is reflected on the desktop app. I waited days because ...
Device Dell Ultrabook Operating System Windows 10 My Question or Issue Changing a playlist description seems to update the description on other devices (thus, the server I guess). Howeve...
357 Views
0 replies
1 likes
Whenever an advertisement is played, the operative system (in my case Firefox) blocks the tab with the message "A web page is slowing down your browser"; after that the page stops working and I need to restart Spotify (even refreshing won´t work).
Whenever an advertisement is played, the operative system (in my case Firefox) blocks the tab with the message "A web page is slowing down your browser"; after that the page stops working and I need ...
364 Views
0 replies
0 likes
PlanPremium Operating SystemWindows 10 My Question or Issue Spotify keeps opening on startup. Yes, I went to Spotify settings and checked No in the options. I forbid it from starting in the Task manager. It STILL keeps opening when I log in. How is t...
Plan Premium Operating System Windows 10 My Question or Issue Spotify keeps opening on startup. Yes, I went to Spotify settings and checked No in the options. I forbid it...
Regular
1521 Views
6 replies
0 likes
Hello! Faced such a problem. Devices are not displayed in the spotify connect. On the web player and android device everything is fine. And on the laptop is an empty menu. It is strange that after reinstalling the application everything works like a ...
Hello! Faced such a problem. Devices are not displayed in the spotify connect. On the web player and android device everything is fine. And on the laptop is an empty menu. It is strange that after re...
437 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceWindows PCOperating SystemWindows 10My Question or IssueHi there, Browsing some music tonight. Found an old band I used to listen to. Harlequin. Know them well. A band that started in my home town of Winnipeg, Manitoba, ...
Plan Premium Country Canada Device Windows PC Operating System Windows 10 My Question or Issue Hi there, Browsing some music tonight. Found an old band I used to listen to. Harlequi...
406 Views
0 replies
0 likes
PlanPremiumCountryUSADevice(s)Samsung Note 3, Samsung Note 8, Windows 10.Operating SystemWindows 10, Android (multiple versions) My Question or IssueAs the title implies, the podcast NPR News Now which provides hourly news does not properly update wh...
Plan Premium Country USA Device(s) Samsung Note 3, Samsung Note 8, Windows 10. Operating System Windows 10, Android (multiple versions) My Question or Issue As the title implies, the...
1172 Views
0 replies
1 likes
PlanPremiumCountry Australia DeviceOperating System PC Win 7/64 My Question or IssueRecently I noticed that there seems to be an issue with connecting. I notice that my friends are no longer shown, many records will not play though others do. So I ca...
Plan Premium Country Australia Device Operating System PC Win 7/64 My Question or Issue Recently I noticed that there seems to be an issue with connecting.&nbs...
331 Views
0 replies
0 likes
When I save music to my library it should be as simple as storing a list of the artist, albums, and songs I have saved and then having the option to sort through those and further see them organized alphabetically. I have seen this function in other ...
When I save music to my library it should be as simple as storing a list of the artist, albums, and songs I have saved and then having the option to sort through those and further see them organized ...
765 Views
0 replies
8 likes
PlanPremiumCountryDenmarkDeviceiPhone 6Operating SystemWindows 10 My Question or IssueAfter logging in today on my desktop (windows 10) my artists section of my library is empty, and is asking me to go browse new artists. I had something like 1200 so...
Plan Premium Country Denmark Device iPhone 6 Operating System Windows 10 My Question or Issue After logging in today on my desktop (windows 10) my artists section of my libra...
Casual Listener
818 Views
2 replies
3 likes
PlanFreeCountry DeviceSony Vaio Operating SystemWindows 10 64 bit My Question or IssueMy spotify account can play on my phones, web player, but can't play on my PC app, I also lost all my favourites. I uninstalled it and relogin for dozens of times, ...
Plan Free Country Device Sony Vaio Operating System Windows 10 64 bit My Question or Issue My spotify account can play on my phones, web player, but can't play on my PC ...
323 Views
0 replies
0 likes
Hi all, my issue here is a really strange one and I'm not sure how it can be fixed.(Important context) I've been using Spotify Premium for years now and I listen to a lot of Japanese music through the service. All the Japanese music(1,000+ songs) I h...
Hi all, my issue here is a really strange one and I'm not sure how it can be fixed. (Important context) I've been using Spotify Premium for years now and I listen to a lot of Japanese music through ...
429 Views
0 replies
0 likes
as the subject, does it use data when I do that? because I can notice that my phone will become a remote for my pc if I do that? thanks !.PlanPremiumCountryIndonesiaOperating System(Android 9, Windows 10)
as the subject, does it use data when I do that? because I can notice that my phone will become a remote for my pc if I do that? thanks !. Plan Premium Country Indonesia Operating System (Andro...
Gig Goer
496 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceHP Pavilion dv6 laptopOperating SystemWindows 10My Question or IssueWhen I click on "Artists" in "Your Library" the artists don't load. All I get is a blank page with a message of "Your favorite artists will appear here" an...
Plan Premium Country USA Device HP Pavilion dv6 laptop Operating System Windows 10 My Question or Issue When I click on "Artists" in "Your Library" the artists don't load. A...
Casual Listener
641 Views
1 replies
1 likes
In the Spotify Desktop app on Windows 10, I can no longer browse my library via artist. Instead I have to be following the artist, a thing I've never done ever and never will do, or just browse by album or something which is extremely inconvenient. S...
In the Spotify Desktop app on Windows 10, I can no longer browse my library via artist. Instead I have to be following the artist, a thing I've never done ever and never will do, or just browse by al...
Casual Listener
3103 Views
6 replies
8 likes
Plan - Premium FamilyCountry - CanadaDevice & OS - WIndows 10 Pro PC My Question or Issue:I use Equaify Pro but with a reinstall, cannot get it to work becuase even the download from Spotify's website installs the MS Store version, which won't work w...
Plan - Premium Family Country - Canada Device & OS - WIndows 10 Pro PC My Question or Issue: I use Equaify Pro but with a reinstall, cannot get it to work becuase even the downloa...
446 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceWindows 10 PCOperating SystemWindows 10 My Question or IssueEveyrtime i try to use spotify whilst gaming it uses an immense amount of bandwidth, so much so that it overloads my wifi extender. No matter if im listening on ma...
Plan Premium Country USA Device Windows 10 PC Operating System Windows 10 My Question or Issue Eveyrtime i try to use spotify whilst gaming it uses an immense amount of bandw...
279 Views
0 replies
0 likes
PlanPremiumCountryDenmarkDeviceWindows computer - laptopOperating SystemWindows 10 My Question or IssueJust today, not had this issue before, I noticed that when I save an album, it doesn't also save the songs in the album. That is, the "+" mark does...
Plan Premium Country Denmark Device Windows computer - laptop Operating System Windows 10 My Question or Issue Just today, not had this issue before, I noticed that when I save an al...
Roadie
2506 Views
8 replies
3 likes
PlanFreeCountryFranceDeviceWindowsOperating SystemWindows 10 My Question or IssueMy spotify don't play any music and don't add music to my playlists, look at the video and help me to fix that please.Thank you
Plan Free Country France Device Windows Operating System Windows 10 My Question or Issue My spotify don't play any music and don't add music to my playlists, look at the video and he...
341 Views
0 replies
0 likes
