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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1165 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

143692 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

128398 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10819 Views

1 replies

6 likes

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  • 6 likes

What happened to The Police?

What happened to all their albums? They just disappeared!:confused: And yes, I have already read this:"The availability of music on Spotify is up to the artists and their music label. If the music is gone, the artist or their music label has likely d...

Regular

What happened to all their albums? They just disappeared!:confused: And yes, I have already read this: "The availability of music on Spotify is up to the artists and their music label. If the music ...

Privarn

Casual Listener

1342 Views

7 replies

1 likes

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  • 1 likes

Lost history and queue on force quit.

PlanFreeCountryUSOperating SystemWindows 10 My Question or IssueI use the Windows app, and any time the app is force closed, all data since I last opened the app is lost, including history and queue. The queue resets to what it was the last time I op...

Newbie

Plan Free Country US Operating System Windows 10   My Question or Issue I use the Windows app, and any time the app is force closed, all data since I last opened the app is lost, includi...

Nico

Community Legend

545 Views

1 replies

0 likes

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Solved!! promotions

Plan PremiumCountryCanadaDeviceLenovo ideapad320Operating System Windows 10 I have premium account that I paid for a full year instead of 9.99 per month and Spotify tells ms I am not eligible for the free google mini promotion - why

Visitor

  Plan  Premium Country Canada Device Lenovo ideapad320 Operating System  Windows 10   I have premium account that I paid for a full year instead of 9.99 per month and S...

user-removed

Not applicable

1200 Views

2 replies

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Spotify installer stuck

PlanFreeCountryIsrael Operating SystemWindows 10 My Question or IssueEvery time I update Spotify, the installer just stayes there forever, untill I unsinall and install again Spotify. Tried to delete every trace of the program, still happening.The is...

Casual Listener

  Plan Free Country Israel   Operating System Windows 10   My Question or Issue Every time I update Spotify, the installer just stayes there forever, untill I unsinall and in...

2187 Views

0 replies

2 likes

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Spotify's taskbar icon on the wrong monitor every

PlanPremiumCountry DevicePCOperating SystemWindows 10 latest My Question or IssueCan you please fix task bar icon problem on second monitor. spotify icon doesn't move to the taskbar on the secon monitor. is it really hard? I am paying money for this ...

Casual Listener

Plan Premium Country   Device PC Operating System Windows 10 latest   My Question or Issue Can you please fix task bar icon problem on second monitor. spotify icon doesn't move to...

erdemece

Casual Listener

544 Views

2 replies

2 likes

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  • 2 likes

Friend Feed Is Missing

PlanPremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueOnce again, the friend feed is missing. Instead of seeing what my friends are listening to, all I see is "See what your friends are listening to" I've already reinstalled t...

Regular

Plan Premium Country   Device Laptop Operating System Windows 10   My Question or Issue Once again, the friend feed is missing.  Instead of seeing what my friends are listeni...

A_Musicophile

Community Legend

528 Views

1 replies

1 likes

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  • 1 likes

'Your Mixtape' playlists don't show up at all

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Issue I loved the 'Your Mixtape/Daily Mix' feature (I'm guessing at the translation here, it's "Dein Mixtape' in German) and used it all the time. Now it doesn't show up anymore in Librar...

Casual Listener

Plan Premium Country Germany Device PC Operating System Windows 10   My Issue   I loved the 'Your Mixtape/Daily Mix' feature (I'm guessing at the translation here, it's "Dein Mix...

Maxnet

Casual Listener

597 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

trouble downloading playlists

PlanPremium DeviceASUS R540LOperating SystemWindows 10 My Question or IssueWhen I try to download my playlist on my computer, it says "waiting or connexion" and nothing happens. Whereas spotify uses the internet connexion to play / find the music of ...

Casual Listener

Plan Premium   Device ASUS R540L Operating System Windows 10   My Question or Issue When I try to download my playlist on my computer, it says "waiting or connexion" and nothing ha...

SuperNya_

Casual Listener

812 Views

7 replies

0 likes

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BT Disconnected on Galaxy Watch

PlanPremiumCountryAustraliaDeviceGalaxy S9SoftwareAndroid 9 My Question or IssueI cannot get my Galaxy Watch to connect to Spotify on my phone. I keep getting the message 'BT Disconnected, check your connection'. Interesting, when I open Spotify on m...

Regular

Plan Premium Country Australia Device Galaxy S9 Software Android  9   My Question or Issue I cannot get my Galaxy Watch to connect to Spotify on my phone.  I keep getting the...

835 Views

0 replies

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I cant play some music on my PC

PlanPremiumCountryMexicoDevicePCOperating SystemWindows 7 and 8.1 My Quest ion or IssueI can´t play some songs on my computer since the last update. I haven't problems on my cellphone, but on my computer i can't play very songs. i need help.I Sorry f...

Newbie

Plan Premium Country Mexico Device PC Operating System Windows 7 and 8.1   My Quest ion or Issue I can´t play some songs on my computer since the last update.  I haven't problems...

Pavezz

Newbie

439 Views

1 replies

3 likes

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"We can't play this until you allow this track in the Spotify phone app"

I'm on Windows 10. I get the above message when I try to play Jesca Hoop - The Lost Sky from the Memories are Now album. I've looked up the issue here and the only fix people seem to find that works involves doing something on your smartphone, but I ...

Casual Listener

I'm on Windows 10. I get the above message when I try to play Jesca Hoop - The Lost Sky from the Memories are Now album. I've looked up the issue here and the only fix people seem to find that works ...

zrhaskell

Casual Listener

799 Views

2 replies

1 likes

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Playlist count mismatch between Windows and iOS

PlanPremiumCountryUSADeviceiPhone SE and PCOperating SystemiOS 12.2 and Windows 10 1809 My Question or IssueI have a playlist that on Windows shows that there are 1,833 songs in it. However, on iOS it says I have 1,842 songs. I'm wondering why there ...

Casual Listener

Plan Premium Country USA Device iPhone SE and PC Operating System iOS 12.2 and Windows 10 1809   My Question or Issue I have a playlist that on Windows shows that there are 1,833 songs...

329 Views

0 replies

1 likes

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Ad will show up in box on the left side of Spotify but the ad will not play and spotify will not pla

Plan free spotifyFree/PremiumCountry canada Device Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10 homeMy Question or IssueHI sometimes when I have spotify free on playing shuffled music their are sometimes that an add will come up ...

Music Fan

Plan free spotify Free/Premium Country canada   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 home My Question or Issue HI sometimes when I...

329 Views

0 replies

0 likes

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Misleading icons: Save to library icon is active even when song has been added to library

PlanPremiumCountryUSADeviceIphone X , Windows DesktopOperating SystemWindows 10, ios 12 My Question or IssueIcon doesn't indicate song is already saved in Library leading to duplicate songs in Library.

Casual Listener

Plan Premium Country USA Device Iphone X , Windows Desktop Operating System Windows 10, ios 12   My Question or Issue Icon doesn't indicate song is already saved in Library leading to ...

685 Views

0 replies

0 likes

Bug iOS
buggy
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Local File cover art not loading, loading cover art from Spotify instead

PlanFree/PremiumCountryUSADeviceDesktop PCOperating SystemWindows 7 Pro x64 My Question or IssueTried deleting local-files.bnk file, did not work. Cover art for a few of my local files are not showing up, instead it's loading the cover art and song f...

Gig Goer

Plan Free/Premium Country USA Device Desktop PC Operating System Windows 7 Pro x64   My Question or Issue Tried deleting local-files.bnk file, did not work. Cover art for a few of my l...

510 Views

0 replies

1 likes

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stations

PlanFree/PremiumCountryUSADevicesamsung galaxy on 1Operating Systemwindows 7My Question or IssueHello,I can not sync stations that I have on phone app to computer Spotify. Computer shows no stations at all.ThanksJeff

Newbie

  Plan Free/Premium Country USA Device samsung galaxy on 1 Operating System windows 7 My Question or Issue Hello, I can not sync stations that I have on phone app to computer Spotify....

297 Views

0 replies

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BUG, disabled speakers on PC, Spotify skip all track

PlanPremiumHungary DevicePCOperating SystemWindows 10 My Question or Issue I disabled the integrated speakers on my computer at the office.Windows shows me a disabled tile icon on lower right side of the screen. (I can start Spotify desktop app with ...

Casual Listener

Plan Premium Hungary   Device PC Operating System Windows 10   My Question or Issue   I disabled the integrated speakers on my computer at the office. Windows shows me a di...

504 Views

0 replies

0 likes

  • 504 Views
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Webplayer not working, 401 error - Failed to load Resource

Hello, I bought me a new notebook with Windows 10 and wanted to play music from the webplayer.But it always appeared "oops, something went wrong". I tried it with many browsers:Chrome, Edge and Firefox. All have the same problem. I went to Developer ...

Casual Listener

Hello,  I bought me a new notebook with Windows 10 and wanted to play music from the webplayer. But it always appeared "oops, something went wrong". I tried it with many browsers: Chrome, Edg...

Nico

Community Legend

1460 Views

3 replies

1 likes

  • 1460 Views
  • 3 replies
  • 1 likes

Solved!! The spotify application is not responding.

PlanFreeCountryIndiaDeviceDesktopOperating SystemWindows 10 My IssueWhenever spotify app autolaunch after booting windows 10 it always gives this error "The spotify application is not responding". And even after that it launches without loading the c...

Newbie

Plan Free Country India Device Desktop Operating System Windows 10   My Issue Whenever spotify app autolaunch after booting windows 10 it always gives this error "The spotify applicati...

Nico

Community Legend

4489 Views

1 replies

0 likes

  • 4489 Views
  • 1 replies
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followed playlists do not update correctly

PlanPremiumCountryRomaniaDevicePCOperating SystemWindows 10 My Question or IssueI follow a few Spotify playlists. When Spotify updates them, they do not get updated correctly in my Spotify on WIndows 10. Some strage things happen:I click on a song an...

Casual Listener

Plan Premium Country Romania Device PC Operating System Windows 10   My Question or Issue I follow a few Spotify playlists. When Spotify updates them, they do not get updated correctly...

Nico

Community Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes