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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

85278 Views

40 replies

68 likes

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  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

804685 Views

505 replies

64 likes

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  • 505 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

Isolectra

Newbie

26364 Views

28 replies

7 likes

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  • 28 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3238 Views

0 replies

4 likes

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albums and artists are empty

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAlbums and Artists are empty, Songs, Local files, and podcasts are ok. windows 10 Pro, Premiu...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Albums ...

user-removed

Not applicable

1238 Views

3 replies

8 likes

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Windows - Music Randomly pausing when Android device is connected

Hi. When I play music on my Windows laptop, it can sometimes randomly pause playback. But only when my Android device is online. Force stopping Spotify on my Android device helps. But when the Spotify notification comes back to life, so does the prob...

Music Fan

Hi.   When I play music on my Windows laptop, it can sometimes randomly pause playback. But only when my Android device is online.   Force stopping Spotify on my Android device helps. B...

517 Views

0 replies

0 likes

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Spotify keeps trying to install when I start my computer, even though I already have it installed.

I have Spotify open whenever I start up my computer. However, for maybe a month or two now, the spotify installer keeps opening, along with my Spotify application. The installer will attempt to install spotify, even though I already have it installed...

Casual Listener

I have Spotify open whenever I start up my computer. However, for maybe a month or two now, the spotify installer keeps opening, along with my Spotify application. The installer will attempt to insta...

Jollof

Composer

9233 Views

3 replies

0 likes

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  • 3 replies
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Desktop App Won't Load on Win 10

PlanPremiumCountry DeviceHP LaptopOperating System Win 10I recently bought a new HP laptop with win10 and installed Spotify on it. Everything was working fine but now the app doesn't load at all. I had an older version (which I run on my main desktop...

Newbie

Plan Premium Country   Device HP Laptop Operating System Win 10 I recently bought a new HP laptop with win10 and installed Spotify on it. Everything was working fine but now the app doe...

1208 Views

0 replies

0 likes

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"Liked Songs" playlist on android not available on Windows

I use Spotify on my android device as well as my windows laptop. On my android device, there was a recent update that shows "liked songs" under my playlists. Any song I "heart" while listening to it shows up in this playlist. I love this feature. I u...

Newbie

I use Spotify on my android device as well as my windows laptop.  On my android device, there was a recent update that shows "liked songs" under my playlists.  Any song I "heart" while list...

scgilbert

Casual Listener

861 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Keybord shorcut to ad a song to a playlist

PlanPremiumCountryFranceDevice(Laptop)Operating System(Windows 10) My Question or IssueHello, I wanna know, is there a way to get a keybord shortcut to add a song in a playlist ?

Newbie

Plan Premium Country France Device (Laptop) Operating System (Windows 10)   My Question or Issue Hello, I wanna know, is there a way to get a keybord shortcut to add a song in a playli...

Loxer

Community Legend

345 Views

1 replies

0 likes

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  • 1 replies
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Can't find edit option on my desktop

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

682 Views

5 replies

0 likes

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  • 5 replies
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Explicit Commercial

PlanFreeCountryUSADeviceWindows 10 ClientOperating SystemWindows 10 My Question or IssueI don't usually object to the content of commercials, and I understand my free account has to be funded somehow. I just heard a commercial filled with expletives,...

Newbie

Plan Free Country USA Device Windows 10 Client Operating System Windows 10   My Question or Issue I don't usually object to the content of commercials, and I understand my free account...

343 Views

0 replies

0 likes

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Spotify won't display any songs

PlanPremiumCountryUnited States DevicePC, Dell XPS8920Operating SystemWindows 10 My Question or IssueHello Spotify Community,I just upgraded to premium legitamentally, and logged onto my spotify application, although everytime I do so, I am recieving...

Newbie

Plan Premium Country United States  Device PC, Dell XPS8920 Operating System Windows 10   My Question or Issue Hello Spotify Community, I just upgraded to premium legitamentall...

551 Views

0 replies

0 likes

Desktop
Premium
Troubleshooting
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Saving songs without saving the whole album and more...

Hello there,Why Spotify changed the way to save albums and songs ?It seems that it's now impossible to just save few songs of an album without having all of them in the album tab of the library...This... this... is super super anoying If i like only ...

Casual Listener

Hello there, Why Spotify changed the way to save albums and songs ? It seems that it's now impossible to just save few songs of an album without having all of them in the album tab of the library.....

vfloriao

Regular

1202 Views

4 replies

11 likes

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  • 4 replies
  • 11 likes

Spotify is Playing Songs I Do Not Have Saved

PlanPremiumCountryUnited States DevicePC / Galaxy S9Operating SystemAndroid version 9 / Windows 10 My Question or IssueLike the title says: Spotify is playing songs I don't have saved. Is there a guaranteed way to stop certain songs from playing? Som...

Casual Listener

Plan Premium Country United States   Device PC / Galaxy S9 Operating System Android version 9 / Windows 10   My Question or Issue Like the title says: Spotify is playing songs I ...

842 Views

0 replies

2 likes

  • 842 Views
  • 0 replies
  • 2 likes

Library not fully showing

PlanFreeCountryUKDevicePCOperating SystemWindows 10 My Issue:I recently restarted my spotify and my entire spotify library has been cut down to 15 albums, i bug i keep getting on my Ipad and now it's on my PC. It says i have all my music saved howeve...

Casual Listener

Plan Free Country UK Device PC Operating System Windows 10   My Issue: I recently restarted my spotify and my entire spotify library has been cut down to 15 albums, i bug i keep gettin...

Voin

Casual Listener

767 Views

3 replies

2 likes

Bug issues
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  • 3 replies
  • 2 likes

My Spotify won't "Work"

PlanI am right now, on free but I was thinking about switching to Premium.CountryDenmarkDeviceDesktopOperating SystemWindows 10 My Question or IssueMy playlist seems to be "unavailable" or "deleted" but I haven't done anything, and it's only on my de...

Casual Listener

Plan I am right now, on free but I was thinking about switching to Premium. Country Denmark Device Desktop Operating System Windows 10   My Question or Issue My playlist seems to be ...

A_Musicophile

Community Legend

382 Views

1 replies

1 likes

  • 382 Views
  • 1 replies
  • 1 likes

Songs are gone from the desktop app

PlanFreeCountry DevicePCOperating SystemWindows 10 My Question or IssueHi! My problem is that my songs (from my libraries) are gone in the desktop app. In the webplayer, everything is where it should be. I just did a clean install, and all my songs, ...

Newbie

Plan Free Country    Device PC Operating System Windows 10   My Question or Issue Hi! My problem is that my songs (from my libraries) are gone in the desktop app. In the webp...

476 Views

0 replies

0 likes

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Superuser Contribution PONOWNA instalacja spotify

Witam ma problem . Spotify sie instaluje za każdym razem jak włączę komputerpo czym wywala błąd ze instalacja nie powiodla sie a ja anulujac ją moge przejsc dalej i otworzyc spotify normalnie .

Newbie

Witam ma problem .   Spotify sie instaluje za każdym razem jak włączę komputer po czym wywala błąd ze instalacja nie powiodla sie a ja anulujac  ją moge przejsc dalej i otworzyc spoti...

Jemi

Spotify Legend

676 Views

1 replies

0 likes

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  • 1 replies
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[Bug] Sorting and selecting song is bugged

Operating SystemWindows 10 My Question or IssueSorting my playlist by anything other than added/descending(the standard sort) will screw upp selecting the current song by clicking the album portrait in the bottom left corner. Wrong song is selected. ...

Regular

Operating System Windows 10   My Question or Issue Sorting my playlist by anything other than added/descending(the standard sort) will screw upp selecting the current song by clicking the al...

354 Views

0 replies

1 likes

  • 354 Views
  • 0 replies
  • 1 likes

Let us use older versions of spotify

With local files being completely broken for a month, but working with an older client, it would be great to not be forced to update to a broken client.0.9 was the most feature rich client, with the ability to add playlists to queue and much more. Pl...

Roadie

With local files being completely broken for a month, but working with an older client, it would be great to not be forced to update to a broken client. 0.9 was the most feature rich client, with th...

416 Views

0 replies

4 likes

  • 416 Views
  • 0 replies
  • 4 likes

Play folder plays songs not even in my library

PlanPremium FamilyCountryIreland DevicePCOperating SystemWin7 My Question or IssuePlay Folder plays songs that are in the folder AND songs which aren't even part of my library.I have a folder, Electronic, filled with various playlists, subfolders wit...

Music Fan

Plan Premium Family Country Ireland   Device PC Operating System Win7   My Question or Issue Play Folder plays songs that are in the folder AND songs which aren't even part of my...

471 Views

0 replies

0 likes

  • 471 Views
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Superuser Contribution Spotify status not showing up on discord

My spotify status does not show up on discord. I have to everything including restarting discord, reinstalling discord, using the canary version, logging out of both spotify and discord and logging back in, reconnecting my spotify connection. However...

Casual Listener

My spotify status does not show up on discord. I have to everything including restarting discord, reinstalling discord, using the canary version, logging out of both spotify and discord and logging b...

Peter

Spotify Legend

1241 Views

3 replies

1 likes

Spotify
  • 1241 Views
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[no sound]No switch to headphones when plugged in for Spotify

PlanPremiumCountryBelgiumDeviceHP Elitebook 840 G4Operating Systemwindows 10 Audio driver?Conexant ISST audio My Question or IssueWhen I plug in my headphones, spotify does not play through them, no sound whatsoever. Other apps like you tube do play ...

Newbie

  Plan Premium Country Belgium Device HP Elitebook 840 G4 Operating System windows 10  Audio driver? Conexant ISST audio       My Question or Issue When I plug...

385 Views

0 replies

0 likes

  • 385 Views
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  • 0 likes