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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2090 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150833 Views

83 replies

27 likes

  • 150833 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138868 Views

294 replies

22 likes

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  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11286 Views

1 replies

6 likes

  • 11286 Views
  • 1 replies
  • 6 likes

Solution: Window 10 Freeze by opening Spotify

This have driven me insane, and I have wasted hours & hours>Can seem to post/ answer on the Topic posted before BUT NONE of those answers work for me. However, the below did work, so maybe it can for you too;Really simple !Click on Start W10 bottom l...

Casual Listener

This have driven me insane, and I have wasted hours & hours> Can seem to post/ answer on the Topic posted before BUT NONE of those answers work for me. However, the below did work, so maybe i...

544 Views

0 replies

0 likes

frozen
Windows 10
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Tracks vanishing from My Songs

When I listen to my Spotify at work and hit the "+" to add tracks to my songs, it shows up at work on the PC, and it shows up on my Android's Spotify app. When I get home and try to listen to the tracks on my PC, it doesn't show any new additions fro...

Casual Listener

When I listen to my Spotify at work and hit the "+" to add tracks to my songs, it shows up at work on the PC, and it shows up on my Android's Spotify app. When I get home and try to listen to the tra...

grumble_cakes

Casual Listener

291 Views

1 replies

1 likes

  • 291 Views
  • 1 replies
  • 1 likes

Album is on your service but music is greyed out

My Question or Issue On your service i found this album called elysium by a german deathcore band called mortuary, but all of the songs are unable to be played. i tried using a vpn to change my ip address to a german one, japanese one, etc but the so...

Visitor

My Question or Issue   On your service i found this album called elysium by a german deathcore band called mortuary, but all of the songs are unable to be played. i tried using a vpn to change...

389 Views

0 replies

0 likes

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Weird artists showing up on Recently Played

PlanPremiumCountryBrazilDeviceAcer laptopOperating SystemWindows 10My Question or IssueA weird (and kinda messed up) artist is showing up on my recently played artists. I'm 100% sure I have never listened to them and it's bumming me out to see it on ...

Casual Listener

Plan Premium Country Brazil Device Acer laptop Operating System Windows 10 My Question or Issue A weird (and kinda messed up) artist is showing up on my recently played artists. I'm 100% sur...

Bittencourt

Spotify Star

633 Views

3 replies

0 likes

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  • 3 replies
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N/A

N/A

Newbie

N/A

felipecaldeira_

Newbie

3442 Views

1 replies

4 likes

Sound Quality
  • 3442 Views
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les musiques refusent de jouer

PlanFreeCountryCanadaDevice Operating SystemWindows 10 My Question or Issuebonjour, aujourd'**bleep** spotify refusait de faire jouer mes musiques en me donnant le message soivant: spotify ne peut pas faire jouer ceci en ce moment. si vous possédez u...

Newbie

Plan Free Country Canada Device   Operating System Windows 10   My Question or Issue bonjour, aujourd'**bleep** spotify refusait de faire jouer mes musiques en me donnant le messa...

442 Views

0 replies

0 likes

  • 442 Views
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Spotify don't play music

PlanPremiumCountryItalyDeviceNotebookOperating SystemWindows 10My Question or IssueWhy does this happen?And how i can solve this **bleep**in problem? I've tried to unistall and reinstall the application but the problem persist. 10€/month and nothing ...

Casual Listener

Plan Premium Country Italy Device Notebook Operating System Windows 10 My Question or Issue Why does this happen? And how i can solve this **bleep**in problem?   I've tried to unista...

Sebasty

Community Legend

727 Views

3 replies

0 likes

don't play
don't play song
Help
problem
  • 727 Views
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Solved!! Can't search any Artist and see their top hits and albums? What happened?

PlanPremiumCountryUSDevicesiPhone 7 on 12.2 / Thinkpad on Windows 7 ProOperating SystemiOS 12.2 / Windows 7 Pro The whole interface seems to have changed (regardless of the device or OS I'm using). When I search an artist, I don't see results for Art...

Casual Listener

Plan Premium Country US Devices iPhone 7 on 12.2 / Thinkpad on Windows 7 Pro Operating System iOS 12.2  / Windows 7 Pro   The whole interface seems to have changed (regardless of t...

88Keys88Keys

Casual Listener

4410 Views

3 replies

0 likes

artists
Interface
Search
  • 4410 Views
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Superuser Contribution Artist page won't load

No artist page loads on my Sptify, I first tried to delete the cache, but that didn't help, and then I reinstalled Spotify, but that didn't help either. I am on windows 7.

Roadie

No artist page loads on my Sptify, I first tried to delete the cache, but that didn't help, and then I reinstalled Spotify, but that didn't help either. I am on windows 7.  

Alex

Spotify Legend

32145 Views

17 replies

13 likes

  • 32145 Views
  • 17 replies
  • 13 likes

Songs start not at beginning

Songs start not at beginning why? how to turn off this dj option i dont need it and i would like to lisent nusics at the begining like a movies please help

Casual Listener

Songs start not at beginning why? how to turn off this dj option i dont need it and i would like to lisent nusics at the begining like a movies   please help 

Bittencourt

Spotify Star

454 Views

3 replies

0 likes

  • 454 Views
  • 3 replies
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Radio gives error all the time. it does not work!

I can not play the radio neither on PC and mobile phone. Why is this so?

Regular

I can not play the radio neither on PC and mobile phone. Why is this so?

Bittencourt

Spotify Star

712 Views

5 replies

0 likes

  • 712 Views
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Missing: Like and Dislike buttons

PlanPremiumCountryUK DevicePCOperating SystemWin 10Spotify 1.1.4.197.g92d52c4f My Question or IssueLike & Dislike buttons missing from daily mix and I need them as Spotify plays some utter rubbish that I would never listen to.

Regular

Plan Premium Country UK   Device PC Operating System Win 10 Spotify 1.1.4.197.g92d52c4f   My Question or Issue Like & Dislike buttons missing from daily mix and I need ...

Sebasty

Community Legend

711 Views

4 replies

2 likes

  • 711 Views
  • 4 replies
  • 2 likes

Local files still wont work

Prenium accesswindows 10AustraliaMy local files still wont play only 1 song is available from the whole albumI also have an Iphone app which also shows the same availabilityI have my local files authorised in settings I have reinstalled both apps on ...

Casual Listener

Prenium access windows 10 Australia My local files still wont play only 1 song is available from the whole album I also have an Iphone app which also shows the same availability I have my local ...

agnesness

Casual Listener

672 Views

3 replies

0 likes

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  • 3 replies
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Why do friends disappear from recent activity?

My Question or Issue I follow my daughter on Spotify and she follows me too. But sometimes she is not visible at all on my friends Recent Activity. in what situation would a followed friend disappear from Recent Activity? If they are in private mode,...

Visitor

My Question or Issue   I follow my daughter on Spotify and she follows me too. But sometimes she is not visible at all on my friends Recent Activity.   in what situation would a followe...

generaldrillham

Casual Listener

1301 Views

1 replies

2 likes

  • 1301 Views
  • 1 replies
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Dwie karty dźwiękowe

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or Issuemam w komputerze dwie karty dźwiękowe i chciał bym sie dowiedzieć jak zmusic spotyfy by grał tylko na jednej a nie jak zmieniam domyślną to i on soebie też zmienia

Newbie

  Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue mam w komputerze dwie karty dźwiękowe i chciał bym sie dowiedzieć jak zmusic spotyfy by...

332 Views

0 replies

0 likes

  • 332 Views
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Solved!! Same song fragment repeats

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueThe program is stuck on the same song fragment (which was not a song I'd ever heard before); when I change to another song or playlist, etc., Spotify reverts back to the ...

Newbie

Plan Premium Country US Device Desktop Operating System Windows 10   My Question or Issue The program is stuck on the same song fragment (which was not a song I'd ever heard before); w...

Nico

Community Legend

545 Views

1 replies

0 likes

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What happened to The Police?

What happened to all their albums? They just disappeared!:confused: And yes, I have already read this:"The availability of music on Spotify is up to the artists and their music label. If the music is gone, the artist or their music label has likely d...

Regular

What happened to all their albums? They just disappeared!:confused: And yes, I have already read this: "The availability of music on Spotify is up to the artists and their music label. If the music ...

Privarn

Casual Listener

1374 Views

7 replies

1 likes

  • 1374 Views
  • 7 replies
  • 1 likes

Lost history and queue on force quit.

PlanFreeCountryUSOperating SystemWindows 10 My Question or IssueI use the Windows app, and any time the app is force closed, all data since I last opened the app is lost, including history and queue. The queue resets to what it was the last time I op...

Newbie

Plan Free Country US Operating System Windows 10   My Question or Issue I use the Windows app, and any time the app is force closed, all data since I last opened the app is lost, includi...

Nico

Community Legend

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
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Solved!! promotions

Plan PremiumCountryCanadaDeviceLenovo ideapad320Operating System Windows 10 I have premium account that I paid for a full year instead of 9.99 per month and Spotify tells ms I am not eligible for the free google mini promotion - why

Visitor

  Plan  Premium Country Canada Device Lenovo ideapad320 Operating System  Windows 10   I have premium account that I paid for a full year instead of 9.99 per month and S...

user-removed

Not applicable

1255 Views

2 replies

0 likes

  • 1255 Views
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Spotify installer stuck

PlanFreeCountryIsrael Operating SystemWindows 10 My Question or IssueEvery time I update Spotify, the installer just stayes there forever, untill I unsinall and install again Spotify. Tried to delete every trace of the program, still happening.The is...

Casual Listener

  Plan Free Country Israel   Operating System Windows 10   My Question or Issue Every time I update Spotify, the installer just stayes there forever, untill I unsinall and in...

2232 Views

0 replies

2 likes

  • 2232 Views
  • 0 replies
  • 2 likes