Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
12257 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1474 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
3749 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Hi all, so I have this problem with desktop version of Spotify on my laptop. I have last.fm account and use Spotify to scrobble songs, however, my Spotify dekstop stops scrobbling after the computer is restarted. What is more, when I play music on my...
Hi all, so I have this problem with desktop version of Spotify on my laptop. I have last.fm account and use Spotify to scrobble songs, however, my Spotify dekstop stops scrobbling after the ...
338 Views
0 replies
0 likes
PlanPremiumCountryUSA DeviceDell LaptopOperating SystemWindows 10 My Question or IssueThis issue has been going on for months and nothing has been resolved. It's impossible to replay a podcast episode, even though none are showing as completely finis...
Plan Premium Country USA Device Dell Laptop Operating System Windows 10 My Question or Issue This issue has been going on for months and nothing has been reso...
519 Views
0 replies
0 likes
Hello!I've been having this issue for a week or so, I've been trying to connect my Spotify to my new Facebook account. I had deleted my previous one without unlinking it with Spotify and now Spotify does not give me the option to remove or add Facebo...
Hello! I've been having this issue for a week or so, I've been trying to connect my Spotify to my new Facebook account. I had deleted my previous one without unlinking it with Spotify and now Spotif...
Roadie
598 Views
1 replies
0 likes
PlanFreeCountry ItalyDeviceXiaomi Mi A1, Asus Zenfone 2Operating SystemWindows 10 My Question or Issue Hi, i think i had unintentionaly deleted an song to be playable how can i listen it again? it's Sally from Hardwell, it wasn't from a playlist or s...
Plan Free Country Italy Device Xiaomi Mi A1, Asus Zenfone 2 Operating System Windows 10 My Question or Issue Hi, i think i had unintentionaly deleted an song to be playable...
Community Legend
663 Views
1 replies
0 likes
I only have like 1.2K songs saved, and on the webapp it shows every single one of them, however when I attempt to run my desktop app it only shows my local files, no matter how many times i've clean installed. Is there a cache I need to delete or smt...
I only have like 1.2K songs saved, and on the webapp it shows every single one of them, however when I attempt to run my desktop app it only shows my local files, no matter how many times i've clean ...
Community Legend
878 Views
3 replies
0 likes
PlanPremiumCountryGermanyDeviceDell XPS 15 Operating SystemWindows 10 My Question or IssueSpotify Connect doesn't work anymore on the desktop versions for Windows 10. It doesn't matter if I'm listening to Spotify through the browser and want to conti...
Plan Premium Country Germany Device Dell XPS 15 Operating System Windows 10 My Question or Issue Spotify Connect doesn't work anymore on the desktop versions for Windows 10. It...
553 Views
0 replies
2 likes
My Question or IssueHi good day. I would like for the next version to improve the program by starting Windows 10 started minimized in the system tray because it does not and it is very annoying to turn on the PC since I always close it. Also, I open ...
My Question or Issue Hi good day. I would like for the next version to improve the program by starting Windows 10 started minimized in the system tray because it does not and it is very annoying to ...
473 Views
0 replies
0 likes
As per the title: Desktop app / Windows 10 / Premium account / UKThe repeat button has disappeared, and the playback menu has repeat and shuffle grayed out, see attached screenshot. I sure hope this is not a design choice, I hope it's a bug.
As per the title: Desktop app / Windows 10 / Premium account / UK The repeat button has disappeared, and the playback menu has repeat and shuffle grayed out, see attached screenshot. I sure...
Casual Listener
739 Views
1 replies
0 likes
PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issue I often use the desktop version of Spotify offline so I don't get distracted while working. I've got premium and been able to listen to my saved music offline fine until toda...
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I often use the desktop version of Spotify offline so I don't get distracted while working....
Newbie
742 Views
1 replies
0 likes
My Question or IssueWith this new update to how albums are displayed, a lot of my albums aren't put in one place anymore and it is harder to navigate. This is because for a lot of the albums I have saved, they come from deluxe or remastered albums wh...
My Question or Issue With this new update to how albums are displayed, a lot of my albums aren't put in one place anymore and it is harder to navigate. This is because for a lot of the albums I have...
Casual Listener
646 Views
1 replies
0 likes
PlanPremium CountryLiving in Germany and using their data and Wifi but I got Spotify when I was in the United States DeviceLaptop Operating SystemWindows 10 My Question or Issue When I try to upload my playlist it will not show a list of the songs li...
Plan Premium Country Living in Germany and using their data and Wifi but I got Spotify when I was in the United States Device Laptop Operating System Windows 10 ...
Composer
1666 Views
3 replies
0 likes
PlanFreeCountryNieuwegein DeviceHP LaptopOperating SystemWindows 10 My Question or IssueHello,I wanted to change the image and description of my playlist. I press save, everything works. I close Spotify, I come back and the changes do not work. The o...
Plan Free Country Nieuwegein Device HP Laptop Operating System Windows 10 My Question or Issue Hello, I wanted to change the image and description of my playlist. I ...
720 Views
0 replies
0 likes
Hello all,I noticed a weird issue I am having regarding my Spotify playlists.I have premium and listen on an Android 8 phone and Windows 10 PC. On the phone I have a playlist called "Liked Songs" that has 1250 or so tracks on it. I also have "Liked f...
Hello all, I noticed a weird issue I am having regarding my Spotify playlists. I have premium and listen on an Android 8 phone and Windows 10 PC. On the phone I have a playlist called "Liked Songs"...
Casual Listener
4831 Views
2 replies
2 likes
PlanPremiumCountryUSADeviceBuilt PCOperating SystemWindows 10 My Question or IssueMy local files are grayed-out no matter what I do. I've unistalled Spotfiy and downloaded the version from the Windows store, unistalled my antivirus (which I was plann...
Plan Premium Country USA Device Built PC Operating System Windows 10 My Question or Issue My local files are grayed-out no matter what I do. I've unistalled Spotfiy and downloaded th...
Community Legend
1250 Views
1 replies
0 likes
For a long time the app was fine, and then about 6 or maybe even more months ago, this app started getting really buggy. I assumed that eventually there would be updates that would improve the performance of this app, but it was never fixed. I though...
For a long time the app was fine, and then about 6 or maybe even more months ago, this app started getting really buggy. I assumed that eventually there would be updates that would improve the perfor...
Community Legend
1482 Views
1 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI randomly am getting interrupted by a song by Mr Chillax "Tropical Ocean Waves". Is this hap...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I rando...
Newbie
861 Views
4 replies
0 likes
Operating Spotify via Apple device and Windows OS -- Why are my "Daily Mix" playlists not showing up? I addded nearly 80 different groups when I signed up, I received 6 "Daily Mix" playlists, which were all quite excellent (props to the algorithm). H...
Operating Spotify via Apple device and Windows OS -- Why are my "Daily Mix" playlists not showing up? I addded nearly 80 different groups when I signed up, I received 6 "Daily Mix" playlists, w...
461 Views
0 replies
0 likes
PlanPremiumCountryIndonesiaDeviceMoto Z PlayOperating SystemWindows 8 My Question or IssueSpotify for PC, Android and Web Player doesn't play the same song when i click on a song. I've reinstalled Spotify for Android and PC, already cleared the cache...
Plan Premium Country Indonesia Device Moto Z Play Operating System Windows 8 My Question or Issue Spotify for PC, Android and Web Player doesn't play the same song when i click on a ...
570 Views
0 replies
1 likes
PlanFreeCountryUSADeviceGalaxy S10Operating SystemWindows 10 My Question or IssueHia, so I have been having a problem for a long time where whenever I go to play a podcast, nothing plays. Furthermore, whenever I try to go and view the episodes of a p...
Plan Free Country USA Device Galaxy S10 Operating System Windows 10 My Question or Issue Hia, so I have been having a problem for a long time where whenever I go to play a podcast, n...
572 Views
0 replies
0 likes
So since i reinstalled windows on my pc spotify simply doesn't open anymore, i already reinstalled, done a clean installation, done a safe boot start, reinstalled with restarting the computer and still nothing, honestly i tried everthing that i saw o...
So since i reinstalled windows on my pc spotify simply doesn't open anymore, i already reinstalled, done a clean installation, done a safe boot start, reinstalled with restarting the computer and sti...
557 Views
0 replies
0 likes
