Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
16045 Views
115 replies
53 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
2583 Views
16 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
5988 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryphilippinesDevicepcOperating Systemwindows My Question or Issuemy laptop is connected to a bluetooth speaker. but when i play spotify the sound is not coming out from the bluetooth speaker but from the laptops' speaker. any idea wha...
Plan Premium Country philippines Device pc Operating System windows My Question or Issue my laptop is connected to a bluetooth speaker. but when i play spotify the sound is not comin...
Composer
769 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceDell laptop 2017 Operating SystemWindows 10 My Question or IssueFor the last 2 weeks, when listening to Spotify on a laptop with external speakers, music is skipping every 5-10 seconds. It's not skipping ahead or to anothe...
Plan Premium Country USA Device Dell laptop 2017 Operating System Windows 10 My Question or Issue For the last 2 weeks, when listening to Spotify on a laptop with ext...
Community Legend
5129 Views
4 replies
0 likes
Hi I'm on windows 10 and sometimes Spotify will refuse to launch and instead show an error message (see below). Sometimes this goes away on it's own but it keeps coming back. I've seen only one post on here and it says the solution was to update my P...
Hi I'm on windows 10 and sometimes Spotify will refuse to launch and instead show an error message (see below). Sometimes this goes away on it's own but it keeps coming back. I've seen only one post ...
Community Legend
10869 Views
6 replies
0 likes
PlanFreeCountryNetherlandsDevicewindows 10 dekstopOperating Systemwindows 10 My Question or Issuea lot of songs are unplayable and therefor greyed out. how do i fix this? it started about a moth ago, often daily mix playlists are completely filled wi...
Plan Free Country Netherlands Device windows 10 dekstop Operating System windows 10 My Question or Issue a lot of songs are unplayable and therefor greyed out. how do i fix t...
Community Legend
1765 Views
4 replies
0 likes
Hi, Comment to an already answered question.https://community.spotify.com/t5/Desktop-Windows/Spotify-on-my-desktop-lags-when-it-is-the-active-window-Why/m-p/4617416 PlanPremiumCountryTaiwanDeviceAcer Aspire GX-781 Desktop PCOperating SystemWindows 10...
Hi, Comment to an already answered question. https://community.spotify.com/t5/Desktop-Windows/Spotify-on-my-desktop-lags-when-it-is-the-active-window-Why/m-p/4617416 Plan Premium ...
912 Views
0 replies
0 likes
PlanPremiumCountryThe netherlandsDeviceDesktopOperating SystemWindows 10 My Question or IssueSince the last update spotify is sooo slow and it just keeps lagging! For example if i search for a song it stays black and if i click on a song it's stuck a...
Plan Premium Country The netherlands Device Desktop Operating System Windows 10 My Question or Issue Since the last update spotify is sooo slow and it just keeps lagging! For example...
Community Legend
3702 Views
1 replies
0 likes
PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueToday I'm listening to some suggested playlists and when I click to go to the next song there's a 1-2 second delay where the song I want to skip keeps playing before starting ...
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue Today I'm listening to some suggested playlists and when I click to go to the next song the...
Spotify Star
1496 Views
3 replies
0 likes
PlanFree/PremiumCountrySwitzerlandDeviceSamsung Galaxy S9+, ComputerOperating System(Android Oreo, Windows 10) My Question or IssueSomehow the changing of the cover for my playlists does not work. When I change the cover in my Desktop Application it ...
Plan Free/Premium Country Switzerland Device Samsung Galaxy S9+, Computer Operating System (Android Oreo, Windows 10) My Question or Issue Somehow the changing of the cover for ...
Casual Listener
998 Views
3 replies
0 likes
PlanPremiumCountry DevicePC LaptopOperating Systemwindows 10 My Question or IssueI am trying to delete the local files on my Spotify, I have tried everything. Ive tried going to "%appdata%\Spotify\Users\" and deleting "local-files.bnk". I have tried ...
Plan Premium Country Device PC Laptop Operating System windows 10 My Question or Issue I am trying to delete the local files on my Spotify, I have tried everything. Iv...
Community Legend
1063 Views
1 replies
0 likes
PlanPremiumCountryTROperating System(windows) My Question or Issuei cant connect spotfy actually i cant listen music firstly i closed firewallthen reinstalled appwhat should i do i cant connect there is screenshot in there look at and pls solve my pr...
Plan Premium Country TR Operating System (windows) My Question or Issue i cant connect spotfy actually i cant listen music firstly i closed firewall then reinstalled app what ...
Community Legend
540 Views
1 replies
0 likes
The Windows desktop player used to have "Songs" under "Library" but this option has disappeared. Do I really need to go through every single album in my library and click "Like"? If so, that's insanely user-hostile. PlanFreeOperating SystemWindows 10...
The Windows desktop player used to have "Songs" under "Library" but this option has disappeared. Do I really need to go through every single album in my library and click "Like"? If so, that's insane...
Newbie
611 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceHP PavilionOperating SystemWindows 10My Question or IssueThat error keeps coming up. I have tried every solution listed so far. I have reinstalled, I have checked the hosts file, I have refreshed the drivers on the computer,...
Plan Premium Country US Device HP Pavilion Operating System Windows 10 My Question or Issue That error keeps coming up. I have tried every solution listed so far. I have reins...
Casual Listener
714 Views
2 replies
0 likes
PlanPremiumCountry Sweden DeviceLenovo Carbon X1 (2019) , Win 10, Operating SystemWindows 10 My Question or IssueJust got my new Lenovo laptop Carbon X1. Updated all dirvers + Windows update, installed Chrome, installed Spootify. When playing music w...
Plan Premium Country Sweden Device Lenovo Carbon X1 (2019) , Win 10, Operating System Windows 10 My Question or Issue Just got my new Lenovo laptop Carbon X1. Upd...
Casual Listener
3649 Views
3 replies
0 likes
My Question or Issue Randomly some users playlists will be shown not complete. Usually the playlist will only load one of the artists, and only one or two songs from the artist. This won't happen to all of the playlists of a single user, generally on...
My Question or Issue Randomly some users playlists will be shown not complete. Usually the playlist will only load one of the artists, and only one or two songs from the artist. This won't h...
Community Legend
639 Views
1 replies
0 likes
PlanPremiumCountry USA DevicePCOperating Systemwindows My Question or Issue: I can't play certain songs on my desktop computer but I can play them on my iPhone.
Plan Premium Country USA Device PC Operating System windows My Question or Issue: I can't play certain songs on my desktop computer but I can play them on my iPho...
Casual Listener
747 Views
2 replies
1 likes
My Question or IssueSweetheart Album 2014 doesn't work. I can save the album on my library, like the songs, however the tracks don't play. Message error:Spotify can't play this right now. If you have the file on your computer you can import it. Link:...
My Question or Issue Sweetheart Album 2014 doesn't work. I can save the album on my library, like the songs, however the tracks don't play. Message error: Spotify can't play this rig...
Casual Listener
516 Views
2 replies
0 likes
PlanFreeCountryQatarDevicePCOperating SystemWindows 10 My Question or IssueDiscover section is not updating it is still stuck with the playlists made in May.I tried to logout and login again in both the PC app and the web player to no avail.any help ...
Plan Free Country Qatar Device PC Operating System Windows 10 My Question or Issue Discover section is not updating it is still stuck with the playlists made in May. I ...
Casual Listener
1012 Views
2 replies
0 likes
PlanFreeCountryUSADeviceDesktop Computer Operating SystemWindows 10 ProThe ad below causes spotify to freeze. I have had to close and reopen or log out and log back for it to start again. It plays 2 to 3 songs then the ad comes up and nothing.. tried...
Plan Free Country USA Device Desktop Computer Operating System Windows 10 Pro The ad below causes spotify to freeze. I have had to close and reopen or log out and log back for it to sta...
467 Views
0 replies
0 likes
PlanFreeCountryRomaniaDeviceDesktopOperating SystemWindows 10 Pro My Question or IssueHi, this issue just showed up on my Desktop app. Whenever I go to My Albums, it says I have none, even though I actually do. Going to Favorite Songs will show every...
Plan Free Country Romania Device Desktop Operating System Windows 10 Pro My Question or Issue Hi, this issue just showed up on my Desktop app. Whenever I go to My Albums, it says I h...
Casual Listener
1237 Views
4 replies
3 likes
PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10My Question or IssueI've restarted my PC, clean uninstall/reinstalled Spotify, deleted local cache's, disabled hardware acceleration, the songs aren't limited to explicit so that settin...
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue I've restarted my PC, clean uninstall/reinstalled Spotify, deleted local cache's, disabled hardw...
Composer
696 Views
1 replies
0 likes
