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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1679 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145645 Views

83 replies

27 likes

  • 145645 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130592 Views

294 replies

22 likes

  • 130592 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10986 Views

1 replies

6 likes

  • 10986 Views
  • 1 replies
  • 6 likes

Solved!! Spotify won't let me play artist's songs until I've "allowed this artist in the Spotify app"

I have this issue on mobile and on PC, playing the artist's songs on my Xbox works just fine. It's either "We couldn't play this track right now" or "We can't play this until you have allowed this artist on the Spotify app". Picture attached is in sw...

Casual Listener

I have this issue on mobile and on PC, playing the artist's songs on my Xbox works just fine. It's either "We couldn't play this track right now" or "We can't play this until you have allowed this ar...

Shamwisehamfast

Gig Goer

3139 Views

3 replies

0 likes

  • 3139 Views
  • 3 replies
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Superuser Contribution Cracking, Popping sounds

PlanfreeCountryUKDevicePCOperating SystemWin 10 My Question or IssueHello, I'm experiencing playback issues since last week.When listening to any song I get constant cracking and popping sounds. It happens when listening just on Spotify! All of my wi...

Newbie

Plan free Country UK Device PC Operating System Win 10   My Question or Issue Hello, I'm experiencing playback issues since last week. When listening to any song I get constant cracki...

Pandahill

Regular

2312 Views

11 replies

0 likes

Sound issue
  • 2312 Views
  • 11 replies
  • 0 likes

Windows 10 App doesn't sync with Android App

PlanPremiumCountryGermanyDeviceMotorola Moto Z3 Play, Windows 10 DesktopOperating SystemWindows 10 Pro, Android 9 My Question or IssueMy music-library doesn't sync correctly between my Phone and my PC. When I add a song on my PC it gets synced correc...

Newbie

Plan Premium Country Germany Device Motorola Moto Z3 Play, Windows 10 Desktop Operating System Windows 10 Pro, Android 9   My Question or Issue My music-library doesn't sync correctly ...

Hogwai

Newbie

483 Views

1 replies

4 likes

  • 483 Views
  • 1 replies
  • 4 likes

Spotify playlists in my app are in Dutch while set-up language is french.

PlanPremiumCountry : Belgium (Dutch and french are the spoken languages) DeviceDELL LATITUDE E5570Operating SystemWindows 10 Professionnel My Question or Issue Hello All,I live in Belgium where it has two main languages : Dutch and french. I use Spot...

Newbie

Plan Premium Country : Belgium (Dutch and french are the spoken languages)     Device DELL LATITUDE E5570 Operating System Windows 10 Professionnel   My Question or Issue &n...

495 Views

0 replies

0 likes

dutch
French
language
settings
  • 495 Views
  • 0 replies
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Solved!! Can't play some songs

Hello, I hope this is the right place to ask. So I basically bought Spotify Premium a few days ago and everything was perfectly working. But now, there are some songs I cant play which I was able to listen to yesterday? I posted a screenshot of an al...

Casual Listener

Hello,   I hope this is the right place to ask. So I basically bought Spotify Premium a few days ago and everything was perfectly working. But now, there are some songs I cant play which I was...

shpindler187

Casual Listener

657 Views

1 replies

0 likes

  • 657 Views
  • 1 replies
  • 0 likes

Can't play a song in one account

PlanPremiumCountryIndonesiaDevicePCOperating SystemWindows 10 My Question or Issueso I tried to play songs through Spotify on my PC, but the song didn't want to start, after that I tried playing a few other songs but still the same, finally I tried t...

Casual Listener

  Plan Premium Country Indonesia Device PC Operating System Windows 10   My Question or Issue so I tried to play songs through Spotify on my PC, but the song didn't want to start...

Nico

Community Legend

407 Views

3 replies

1 likes

  • 407 Views
  • 3 replies
  • 1 likes

Spotify Problem!

When I try to install the normal Spotify desktop program (not the one from the Microsoft store) it will automatically change (?) to the Microsoft store version.Help!

Casual Listener

When I try to install the normal Spotify desktop program (not the one from the Microsoft store) it will automatically change (?) to the Microsoft store version. Help!  

M4rtyCZE

Newbie

733 Views

6 replies

0 likes

  • 733 Views
  • 6 replies
  • 0 likes

Not syncing from PC to Phone

PlanPremiumCountryUKDeviceGalaxy S10+ and Echo DotOperating SystemWindows 10 My Question or IssueHi, Any song I add to my spotify from my phone saves like normal but these changes are not reflected on my PC. Its like looking at 2 versions of my libra...

Casual Listener

Plan Premium Country UK Device Galaxy S10+ and Echo Dot Operating System Windows 10   My Question or Issue Hi,   Any song I add to my spotify from my phone saves like normal but...

635 Views

0 replies

8 likes

Not syncing
Sync issue
  • 635 Views
  • 0 replies
  • 8 likes

I notice a track replaced with another one from the same artist time and time again

PlanPremiumCountryPolandDeviceDesktopOperating SystemWindows 10 My Question or IssueHi, so I've noticed a recurring problem with my -- say, nostalgic -- playlist. A song (particularly "Don't Speak" by No Doubt) is replaced with another one from the s...

Newbie

Plan Premium Country Poland Device Desktop Operating System Windows 10   My Question or Issue Hi, so I've noticed a recurring problem with my -- say, nostalgic -- playlist. A song (par...

Udusush

Newbie

728 Views

1 replies

0 likes

playlist change
Song Replacement
  • 728 Views
  • 1 replies
  • 0 likes

"I don't like this song/artist" missing when listening to Discover Weekly playlist on web player

PlanPremiumCountryUSADeviceDell Optiplex 9020Operating SystemWindows 10 I normally use the Android app on my Note 9 to listen to music, but I decided to use the web player for the first time today. I noticed that, while listening to my Discover Weekl...

Casual Listener

Plan Premium Country USA Device Dell Optiplex 9020 Operating System Windows 10   I normally use the Android app on my Note 9 to listen to music, but I decided to use the web player for ...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
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Solved!! Missing: --enable-audio-graph has stopped giving option to select audio output device.

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueI have been successfullly using the command line option "--enable-audio-graph" to select a different audio output device. The feature has been working for months. That f...

Casual Listener

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue I have been successfullly using the command line option "--enable-audio-graph" to select a di...

RBBurgos

Newbie

18610 Views

6 replies

4 likes

  • 18610 Views
  • 6 replies
  • 4 likes

At particular window size the friends activity scrolling animation is broken

PlanPremiumCountryUSDevice(PC)Operating System(Windows 10) My Question or Issue Brief description of the issue: At particular window size the friends activity scrolling animation is broken.Steps to reproduce the issue:Resize app window to such size t...

Regular

Plan Premium Country US Device (PC) Operating System (Windows 10)   My Question or Issue   Brief description of the issue: At particular window size the friends activity scrollin...

545 Views

0 replies

0 likes

  • 545 Views
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Solution: Window 10 Freeze by opening Spotify

This have driven me insane, and I have wasted hours & hours>Can seem to post/ answer on the Topic posted before BUT NONE of those answers work for me. However, the below did work, so maybe it can for you too;Really simple !Click on Start W10 bottom l...

Casual Listener

This have driven me insane, and I have wasted hours & hours> Can seem to post/ answer on the Topic posted before BUT NONE of those answers work for me. However, the below did work, so maybe i...

398 Views

0 replies

0 likes

frozen
Windows 10
  • 398 Views
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Tracks vanishing from My Songs

When I listen to my Spotify at work and hit the "+" to add tracks to my songs, it shows up at work on the PC, and it shows up on my Android's Spotify app. When I get home and try to listen to the tracks on my PC, it doesn't show any new additions fro...

Casual Listener

When I listen to my Spotify at work and hit the "+" to add tracks to my songs, it shows up at work on the PC, and it shows up on my Android's Spotify app. When I get home and try to listen to the tra...

grumble_cakes

Casual Listener

269 Views

1 replies

1 likes

  • 269 Views
  • 1 replies
  • 1 likes

Album is on your service but music is greyed out

My Question or Issue On your service i found this album called elysium by a german deathcore band called mortuary, but all of the songs are unable to be played. i tried using a vpn to change my ip address to a german one, japanese one, etc but the so...

Visitor

My Question or Issue   On your service i found this album called elysium by a german deathcore band called mortuary, but all of the songs are unable to be played. i tried using a vpn to change...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
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Weird artists showing up on Recently Played

PlanPremiumCountryBrazilDeviceAcer laptopOperating SystemWindows 10My Question or IssueA weird (and kinda messed up) artist is showing up on my recently played artists. I'm 100% sure I have never listened to them and it's bumming me out to see it on ...

Casual Listener

Plan Premium Country Brazil Device Acer laptop Operating System Windows 10 My Question or Issue A weird (and kinda messed up) artist is showing up on my recently played artists. I'm 100% sur...

Bittencourt

Spotify Star

608 Views

3 replies

0 likes

  • 608 Views
  • 3 replies
  • 0 likes

N/A

N/A

Newbie

N/A

felipecaldeira_

Newbie

3418 Views

1 replies

4 likes

Sound Quality
  • 3418 Views
  • 1 replies
  • 4 likes

les musiques refusent de jouer

PlanFreeCountryCanadaDevice Operating SystemWindows 10 My Question or Issuebonjour, aujourd'**bleep** spotify refusait de faire jouer mes musiques en me donnant le message soivant: spotify ne peut pas faire jouer ceci en ce moment. si vous possédez u...

Newbie

Plan Free Country Canada Device   Operating System Windows 10   My Question or Issue bonjour, aujourd'**bleep** spotify refusait de faire jouer mes musiques en me donnant le messa...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Spotify don't play music

PlanPremiumCountryItalyDeviceNotebookOperating SystemWindows 10My Question or IssueWhy does this happen?And how i can solve this **bleep**in problem? I've tried to unistall and reinstall the application but the problem persist. 10€/month and nothing ...

Casual Listener

Plan Premium Country Italy Device Notebook Operating System Windows 10 My Question or Issue Why does this happen? And how i can solve this **bleep**in problem?   I've tried to unista...

Sebasty

Community Legend

708 Views

3 replies

0 likes

don't play
don't play song
Help
problem
  • 708 Views
  • 3 replies
  • 0 likes

Solved!! Can't search any Artist and see their top hits and albums? What happened?

PlanPremiumCountryUSDevicesiPhone 7 on 12.2 / Thinkpad on Windows 7 ProOperating SystemiOS 12.2 / Windows 7 Pro The whole interface seems to have changed (regardless of the device or OS I'm using). When I search an artist, I don't see results for Art...

Casual Listener

Plan Premium Country US Devices iPhone 7 on 12.2 / Thinkpad on Windows 7 Pro Operating System iOS 12.2  / Windows 7 Pro   The whole interface seems to have changed (regardless of t...

88Keys88Keys

Casual Listener

4389 Views

3 replies

0 likes

artists
Interface
Search
  • 4389 Views
  • 3 replies
  • 0 likes