Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50621 Views
77 replies
27 likes

50621 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
76217 Views
271 replies
21 likes

76217 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5352 Views
1 replies
6 likes

5352 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145506 Views
0 replies
26 likes
Mac
Windows

145506 Views
0 replies
26 likes

Superuser Contribution No puedo abrir spotify

PlanPremiumCountrySpainDeviceDekstopOperating SystemWindows 10 My Question or IssueBuenas. En el ordenador de la oficina, no podemos abrir spotify. Tenemos cuenta premium y siempre ha funcionado sin problema. Desde el sábado, no ejecuta. Clickeo en e...

Lauracf94
Newbie
Plan Premium Country Spain Device Dekstop Operating System Windows 10 My Question or Issue Buenas. En el ordenador de la oficina, no podemos abrir spotify. Tenemos cuenta premium y s...
2019-04-30 8:22:44 AM
2019-05-02 2:41:12 PM
Jemi
Spotify Legend
1392 Views
1 replies
0 likes

1392 Views
1 replies
0 likes

Superuser Contribution Mein Spotify wechselt automatisch die Lieder.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Robin16
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-04-30 9:38:46 AM
2019-05-02 2:18:55 PM
Jemi
Spotify Legend
1923 Views
1 replies
0 likes
Spotify Play list

1923 Views
1 replies
0 likes

Superuser Contribution Music stops by itself constantly

PlanPremiumCountryMalaysiaDeviceHP PavilionOperating SystemWindows My Question or IssueSpotify just stops playing music randomly, but constantly Have tried, restarting computer, reinstalling spotify, logging out of all accounts. Help me please, i hav...

BrianKang0315
Newbie
Plan Premium Country Malaysia Device HP Pavilion Operating System Windows My Question or Issue Spotify just stops playing music randomly, but constantly Have tried, restarti...
2019-05-01 3:41:57 PM
2019-05-02 1:45:45 PM
Jemi
Spotify Legend
462 Views
1 replies
2 likes
Playback issue
stop
stops playing music

462 Views
1 replies
2 likes

Solved!! Music stops playing on spotify

PlanPremiumCountrySpainDeviceAsus TUF Gaming FX504Operating SystemWindows 10 My Question or IssueWhen I play a song, it plays for 5 secons aproximately and then it stops playing (look at the video I send you). On other occasions, songs simply don't p...

Zorerkjjm
Casual Listener
Plan Premium Country Spain Device Asus TUF Gaming FX504 Operating System Windows 10 My Question or Issue When I play a song, it plays for 5 secons aproximately and then it stops play...
2019-04-19 4:33:45 PM
2019-05-02 1:00:19 PM
Draniik
Regular
2389 Views
5 replies
2 likes

2389 Views
5 replies
2 likes

Songs stop playing

When I play songs on the computer app it stops playing about five songs later. I never used to have a problem with this so maybe it's my computer. Does anyone know how to fix this?

Sschaefer
Composer
When I play songs on the computer app it stops playing about five songs later. I never used to have a problem with this so maybe it's my computer. Does anyone know how to fix this?
2019-05-02 4:24:53 AM
2019-05-02 5:17:35 AM
user-removed
Not applicable
208 Views
1 replies
0 likes

208 Views
1 replies
0 likes

daily mix changed while listening

PlanFreeCountryCanadaDevicewindow PC/samsung A5Operating SystemWindows 10 My Question or IssueMy saved daily mix change while i was listening, artists and genres, it keep the same name "Daily Mix 2" and highlighted artists who are no longer in the pl...

unpoppable
Newbie
Plan Free Country Canada Device window PC/samsung A5 Operating System Windows 10 My Question or Issue My saved daily mix change while i was listening, artists and genres, it ...
2019-05-01 11:42:35 PM
338 Views
0 replies
0 likes

338 Views
0 replies
0 likes

Can't un-save Local File

PlanPremiumCountryIrelandDeviceAcer Aspire 7Operating SystemWindows 10 My Question or IssueI downloaded an .mp3 file and wanted to add it to 'Songs'. However, it only appeared in Local Files, so I went on my phone and was able to save it there, and i...

papapyro
Casual Listener
Plan Premium Country Ireland Device Acer Aspire 7 Operating System Windows 10 My Question or Issue I downloaded an .mp3 file and wanted to add it to 'Songs'. However, it only appeare...
2019-05-01 10:13:00 PM
153 Views
0 replies
0 likes

153 Views
0 replies
0 likes

retrieving on windows songs hidden on android

PlanFreeCountry Devicen/aOperating SystemAndroid & Windows 10 My Question or IssueHi,I create playlists with over 3000 items in them, sometimes close to 8000. When I listen to them on my mobile and I run into a track I don't like or that is not relev...

user-removed
Visitor
Plan Free Country Device n/a Operating System Android & Windows 10 My Question or Issue Hi, I create playlists with over 3000 items in them, sometimes close to...
2019-05-01 5:19:56 PM
164 Views
0 replies
0 likes

164 Views
0 replies
0 likes

Superuser Contribution My username is a bunch of random numbers

Plan: PremiumCountryIreland DeviceMacbook Pro 15 inch 2018Operating SystemiOS High Sierra My Question or Issue My username just changed from my name to a bunch of random numbers and my profile photo disappeared. I've tried to connect it with Facebook...

cheyvan
Newbie
Plan: Premium Country Ireland Device Macbook Pro 15 inch 2018 Operating System iOS High Sierra My Question or Issue My username just changed from my name to a b...
2019-04-25 9:03:05 PM
2019-05-01 9:59:32 AM
Katerina
Spotify Legend
421 Views
2 replies
0 likes

421 Views
2 replies
0 likes

Local Files turn off everytime I turn on Spotify

PlanFreeCountryPolandDeviceDesktop PCOperating SystemWindows 10 My IssueEverytime I turn on Spotify, I have to set my source folder for my Local Files. If I open Spotify without internet connection, the setting doesn't turn off.

Megusviant
Newbie
Plan Free Country Poland Device Desktop PC Operating System Windows 10 My Issue Everytime I turn on Spotify, I have to set my source folder for my Local Files. If I open Spotify with...
2019-05-01 9:36:10 AM
512 Views
0 replies
0 likes
local files
Windows

512 Views
0 replies
0 likes

'Your Mixtape' playlists don't show up at all

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Issue I loved the 'Your Mixtape/Daily Mix' feature (I'm guessing at the translation here, it's "Dein Mixtape' in German) and used it all the time. Now it doesn't show up anymore in Librar...

mmuede
Casual Listener
Plan Premium Country Germany Device PC Operating System Windows 10 My Issue I loved the 'Your Mixtape/Daily Mix' feature (I'm guessing at the translation here, it's "Dein Mix...
2019-04-10 11:25:52 AM
2019-05-01 9:13:14 AM
Maxnet
Casual Listener
462 Views
2 replies
1 likes

462 Views
2 replies
1 likes

Showing unavailable songs

PlanPremiumCountryAustraliaDeviceiPhone 8, Windows DesktopOperating SystemiOS 12.2, Windows 10My Question or IssueThere appear to be numerous topics around this but none of which provide a satisfactory answer. There is a setting on Spotify "Show unav...

badgerello
Casual Listener
Plan Premium Country Australia Device iPhone 8, Windows Desktop Operating System iOS 12.2, Windows 10 My Question or Issue There appear to be numerous topics around this but none of which pr...
2019-05-01 4:23:57 AM
1077 Views
0 replies
0 likes
songs
unavailable

1077 Views
0 replies
0 likes

Loud settings is -6dB (too quiet) on Premium

PlanPremiumCountryCzechia & Vietnam (travelling)DeviceHP Spectre (top line) + Motu 828x connected via optical to Bose HiFi speakersOperating SystemWindows 10 My Question or IssueI have setting of streaming: Very High. Loudness profile: Loud. Yesterda...

Cyberluke
Music Fan
Plan Premium Country Czechia & Vietnam (travelling) Device HP Spectre (top line) + Motu 828x connected via optical to Bose HiFi speakers Operating System Windows 10 My Question or...
2019-05-01 3:42:15 AM
348 Views
0 replies
1 likes

348 Views
0 replies
1 likes

Solved!! Friend feed disappears on pc. Says "See what friends are playing. Find friends."

PlanPremium.CountryCanadaDeviceDell intel, core i7,Operating System Windows 10. My Question or IssueHow can I resolve this repeated friend feed loss long term? I've uninstalled & reinstalled. Restarted pc. Cleared dns cache. My spotify settings are c...

jensrspot12
Casual Listener
Plan Premium. Country Canada Device Dell intel, core i7, Operating System Windows 10. My Question or Issue How can I resolve this repeated friend feed loss long term? I've unin...
2019-04-30 6:44:20 AM
2019-04-30 12:28:49 AM
jensrspot12
Casual Listener
954 Views
2 replies
0 likes
Friend feed fails.

954 Views
2 replies
0 likes

Spotify keeps automatically changing over to Playlists I've never listened to with (explicit lyrics)

PlanPremiumCountryUSDeviceSamsung Note 8Operating SystemAndroidMy Question or IssueListening to my Playlists when it automatically and constantly changes over to gangster rap with explicit lyrics (that I've never listened or subscribed to). We have k...

y8uexldx_-pf
Casual Listener
Plan Premium Country US Device Samsung Note 8 Operating System Android My Question or Issue Listening to my Playlists when it automatically and constantly changes over to gangster rap with e...
2019-04-30 9:55:35 PM
2019-04-30 10:13:45 PM
y8uexldx_-pf
Casual Listener
361 Views
4 replies
1 likes

361 Views
4 replies
1 likes

Playlist randomly adding songs (LOTS of songs)

I have a playlist i've been working on for 2 years. It has a lot of songs, about 7000. About once a month I copy the songs into a LIST RANDOMIZER online and paste the songs back into a new playlist. No problems for nearly 3 years. (Also, I do this so...

jdboone1
Newbie
I have a playlist i've been working on for 2 years. It has a lot of songs, about 7000. About once a month I copy the songs into a LIST RANDOMIZER online and paste the songs back into a ne...
2019-04-30 3:05:35 AM
2019-04-30 8:08:43 PM
Ethan_Moore004
Composer
218 Views
1 replies
0 likes

218 Views
1 replies
0 likes

ALBUMS GREYED OUT FOR ME BUT NOT FOR OTHERS

See for example 98.12.98 Otokotachi No Wakare, the album is absent from search results, when songs are featured in playlists they are greyed out and skipped. meanwhile, my friend with an account in the same country as me can find and play that album ...

Rùnkina
Casual Listener
See for example 98.12.98 Otokotachi No Wakare, the album is absent from search results, when songs are featured in playlists they are greyed out and skipped. meanwhile, my friend with an...
2019-04-29 2:21:07 PM
2019-04-30 7:32:53 PM
Sebasty
Community Legend
315 Views
4 replies
0 likes

315 Views
4 replies
0 likes

Album cover not showing on Discord from local file

http://prntscr.com/niqkvu How can I make it show on Discord? It's bothering me more than it should lol.

mikky1230
Casual Listener
http://prntscr.com/niqkvu How can I make it show on Discord? It's bothering me more than it should lol.
2019-04-30 4:34:46 PM
2019-04-30 7:17:29 PM
ElainaD
Composer
564 Views
1 replies
0 likes

564 Views
1 replies
0 likes

keeps skipping to next track

PlanPremiumCountryUKDeviceDell T1700Operating Systemwindows 10 pro now new software installed My Question or IssueIt has been working fine until today click any song and it just skips to the next song every second. i have tried uninstall, clear cache...

M0PAX
Newbie
Plan Premium Country UK Device Dell T1700 Operating System windows 10 pro now new software installed My Question or Issue It has been working fine until today click any song ...
2019-04-30 5:49:09 PM
2019-04-30 6:25:35 PM
LordoftheSith
Composer
396 Views
1 replies
0 likes

396 Views
1 replies
0 likes

Solved!! Gif/video album covers on pc

PlanPremiumCountrySwedenDeviceDesktop PCOperating SystemWindows 10 My QuestionSo on android some albums have a gif/video showing on the background. I think it is really cool but I cant really use it on my phone since i'm on the go.I do often have spo...

LordFrallaN
Casual Listener
Plan Premium Country Sweden Device Desktop PC Operating System Windows 10 My Question So on android some albums have a gif/video showing on the background. I think it is really cool ...
2019-04-29 10:55:55 PM
2019-04-30 5:41:50 PM
songassistant
Composer
7160 Views
1 replies
5 likes

7160 Views
1 replies
5 likes

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