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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139222 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139222 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54946 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54946 Views
  • 0 replies
  • 33 likes

Grey bar in full screen mode on windows

PlanPremiumCountry United StatesDeviceHP SpectreOperating SystemWindows 10 My Question or Issue When I am using spotify on my desktop in full screen mode, I have a grey bar at the top of the screen that I cannot get rid of. I searched up the issue an...

  • Newbie
  • Plan Premium Country  United States Device HP Spectre Operating System Windows 10   My Question or Issue  When I am using spotify on my desktop in full screen mode, I have a ...
  • Sebasty
  • Spotify Star
  • 652 Views
  • 1 replies
  • 1 likes
  • 652 Views
  • 1 replies
  • 1 likes

Shuffle and loop buttons missing on desktop app

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or Issue There are no shuffle and loop buttons for my playlists any more on the desktop app for Windows. Just a thumbs up/down. I use both of these options frequently while listenin...

  • Casual Listener
  • Plan Premium Country USA  Device PC Operating System Windows 10   My Question or Issue  There are no shuffle and loop buttons for my playlists any more on the desktop app for...
  • Loxer
  • Spotify Star
  • 253 Views
  • 2 replies
  • 0 likes
  • 253 Views
  • 2 replies
  • 0 likes

Same song on Queue

Hi, I use Spotify Premium on multiple devices, Windows, Mac, iPhone, Chromecast audio Speakers...Anyway, everytime I'm using the app for Windows and I play a playlist, or an album, or an artist (doesn't mind really) there's always this one song (Mone...

  • Newbie
  • Hi,   I use Spotify Premium on multiple devices, Windows, Mac, iPhone, Chromecast audio Speakers... Anyway, everytime I'm using the app for Windows and I play a playlist, or an album, or an a...
  • Sebasty
  • Spotify Star
  • 686 Views
  • 1 replies
  • 1 likes
  • 686 Views
  • 1 replies
  • 1 likes

Private Session Specifically For Facebook?

I just realized, the privacy session feature, is this exclusively when connected to Facebook? I asked because Spotify activity is always turned off, so no activity should be published on Facebook right?

  • Roadie
  • I just realized, the privacy session feature, is this exclusively when connected to Facebook? I asked because Spotify activity is always turned off, so no activity should be published on Facebook rig...
  • Sebasty
  • Spotify Star
  • 607 Views
  • 5 replies
  • 0 likes
  • 607 Views
  • 5 replies
  • 0 likes

Bring Back Playlist Radio

Playlist Radio is the remaining feature I pay for. Without it I'm not going to use Spotify. 90% of my Spotify listening is shuffled offline playlists on mobile or playlist radio on wifi. I'm a premium user and have been for years. Almost since launch...

  • Regular
  • Playlist Radio is the remaining feature I pay for. Without it I'm not going to use Spotify. 90% of my Spotify listening is shuffled offline playlists on mobile or playlist radio on wifi.   I'm...
  • hans-jürgen
  • Roadie
  • 642 Views
  • 6 replies
  • 14 likes
  • 642 Views
  • 6 replies
  • 14 likes

Friend Feed not updating correctly

PlanFreeCountry ItalyDeviceAsus pc F550COperating SystemWindows 8 My Question or IssueIn the last 7/8 months my friends feed cant'update. None of my friends appear on the feed, but they are only in the following list. Yesterday I tried to disintstall...

  • Casual Listener
  • Plan Free Country  Italy Device Asus pc F550C Operating System Windows 8   My Question or Issue In the last 7/8 months my friends feed cant'update. None of my friends appear on th...
  • Loxer
  • Spotify Star
  • 455 Views
  • 5 replies
  • 1 likes
  • 455 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify hängt sich auf und lässt sich nicht neustarten - Neuinstallation und nach kurzer Zeit wieder

Plan PremiumCountry GermanyDeviceLenovo X1 CarbonOperating SystemWindows 10 My Question or Issue Mein Spotify hängt sich auf und lässt sich nicht neustarten. Fehlermeldung "The Spotify application is not responding". Nach Neuinstallation geht es eine...

  • Newbie
  • Plan  Premium Country  Germany Device Lenovo X1 Carbon Operating System Windows 10   My Question or Issue  Mein Spotify hängt sich auf und lässt sich nicht neustarten. F...
  • Daisy
  • Spotify Legend
  • 6095 Views
  • 3 replies
  • 0 likes
  • 6095 Views
  • 3 replies
  • 0 likes

Spotify unresponsive after bluetooth disconnects

PlanPremiumCountry USDevicePCOperating SystemWindows 7 My Question or Issue Recently I've started having an issue that I never had before. Anytime my bluetooth headset disconnects the Spotify program becomes unresponsive. The song is still playing bu...

  • Casual Listener
  • Plan Premium Country  US Device PC Operating System Windows 7   My Question or Issue  Recently I've started having an issue that I never had before. Anytime my bluetooth head...
  • beardrian
  • Newbie
  • 795 Views
  • 3 replies
  • 2 likes
  • 795 Views
  • 3 replies
  • 2 likes

Songs not syncing

PlanPremiumCountryAustralia DeviceiPhone SEOperating SystemWindows 10 Pro My Question or Issue When saving songs on my iPhone SE (On the latest iOS) songs do not sync accross at all. I have to log onto my PC at home and manually find all the songs I'...

  • Newbie
  •   Plan Premium Country Australia   Device iPhone SE Operating System Windows 10 Pro   My Question or Issue   When saving songs on my iPhone SE (On the latest iOS) son...
  • 175 Views
  • 0 replies
  • 1 likes
  • 175 Views
  • 0 replies
  • 1 likes

spotify error messages

Plan FreeFree/PremiumCountry Italy Device personal computer Operating System Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue On my PC I installed for error Spoify Music which did no install itself becouse it was for Android sys...

  • Casual Listener
  • Plan Free Free/Premium Country Italy   Device personal computer   Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On my PC I in...
  • carfox
  • Casual Listener
  • 272 Views
  • 3 replies
  • 0 likes
  • 272 Views
  • 3 replies
  • 0 likes

Musik spielt nicht mehr, springt nur noch durch

PlanPremiumCountryGermany Operating System(Windows 10) My Question or Issue Ich kann leider kaum bis gar kein Englisch. Seit dem letzten Windows 10 Update kann ich keine Musik mehr hören.Wie man in dem Video von mir sieht springen die Lieder nur noch...

  • Newbie
  • Plan Premium Country Germany  Operating System (Windows 10)   My Question or Issue  Ich kann leider kaum bis gar kein Englisch.   Seit dem letzten Windows 10 Update kann...
  • 400 Views
  • 0 replies
  • 6 likes
  • 400 Views
  • 0 replies
  • 6 likes

The library checkbox does not appear on songs when browsing artist page

PlanPremiumCountry BrazilOperating SystemWindows 10 My Question or IssueThe library checkbox does not appear on the songs when I browse the artist pages. This is not always the case but a big part of my library has this problem. It is quite annoying ...

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  • Music Fan
  • Plan Premium Country  Brazil Operating System Windows 10   My Question or Issue The library checkbox does not appear on the songs when I browse the artist pages. This is not always ...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

[Desktop] Volume fluctuating

My Question or IssueMy volume spikes and lowers randomly. I have tried every single fix I have found posted here. Turned off auto-enhancements, turned off normalizing volume, tried normalizing volume with the loud setting, uninstalling & reinstalling...

  • Newbie
  • My Question or Issue My volume spikes and lowers randomly.  I have tried every single fix I have found posted here. Turned  off auto-enhancements, turned off normalizing volume, tried...
  • LlukKas
  • Composer
  • 1161 Views
  • 1 replies
  • 1 likes
  • desktop volume
    volume
    Volume Control
    volume normalization
  • 1161 Views
  • 1 replies
  • 1 likes

horrible and nonsensical "recommendations based on music I DON'T listen to"

Hi,I've been using Desktop Windows 10 free version to listen to music while at work from just a few weeks ago. I listen ONLY to either classical or jazz music... however, I keep receiving "recommendations" based on music I "supposedly" listen to, whi...

  • Regular
  •   Hi, I've been using Desktop Windows 10 free version to listen to music while at work from just a few weeks ago. I listen ONLY to either classical or jazz music... however, I keep receiving "...
  • 214 Views
  • 0 replies
  • 1 likes
  • 214 Views
  • 0 replies
  • 1 likes

Spotify installer isn't working

PlanPremiumCountry TurkeyOperating SystemWindows 10 The last Spotify version(1.0.96.181)'s setup is not working on my computer.I had a problem about the updater then uninstalled it and deleted its folders.Now i'm trying to install the last version bu...

  • Casual Listener
  • Plan Premium Country  Turkey Operating System Windows 10   The last Spotify version(1.0.96.181)'s setup is not working on my computer.I had a problem about the updater then uninstall...
  • Matthessimo
  • Casual Listener
  • 2216 Views
  • 6 replies
  • 3 likes
  • 2216 Views
  • 6 replies
  • 3 likes

Specific songs cannot be added to a playlist

PlanPremiumCountrySweden Operating SystemWindows 10 My Question or Issue"Lost in the Fire - Gesaffelstein & The Weeknd" (https://open.spotify.com/episode/51kb6FIF5rFvy2rGSqZuhX?context=spotify%3Auser%3Aspotify%3Aplaylist%3A37i9dQZF1DWTMYgB8TqtmR&si=K...

  • Music Fan
  • Plan Premium Country Sweden    Operating System Windows 10   My Question or Issue "Lost in the Fire - Gesaffelstein & The Weeknd" (https://open.spotify.com/episode/51kb6FI...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

automatic downloads are driving me crazy

Matebook x proWindows 10 I literally only have 2 apps on my brand new laptop and im almost certain this is not because of firefox. The spotify app will keep downloading useless files onto my desktop and i have to delete them every day or so. I have d...

  • Newbie
  • Matebook x pro Windows 10   I literally only have 2 apps on my brand new laptop and im almost certain this is not because of firefox. The spotify app will keep downloading useless files onto ...
  • Sebasty
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Windows tray quick buttons, gone ..how to have them back

PlanFreeCountry ITAOperating SystemWin10 My Question or IssueIt's just a few days, my Spotify "quick panel" buttons (play-pause, ff and back) are disappeared. I refer to that little panel that opens when you mouse over the tray button of Spotify. It ...

  • Newbie
  • Plan Free Country  ITA Operating System Win10   My Question or Issue It's just a few days, my Spotify "quick panel" buttons (play-pause, ff and back) are disappeared. I refer to tha...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Username is bunch of random characters

Username is bunch of random characters. How do I fix it?Edit: I fixed it. After I posted this, it asked me to choose a username. I can't figure how to delete this. Sorry.

  • Newbie
  • Username is bunch of random characters. How do I fix it? Edit: I fixed it. After I posted this, it asked me to choose a username. I can't figure how to delete this. Sorry.
  • Florj
  • Newbie
  • 37961 Views
  • 233 replies
  • 31 likes
  • 37961 Views
  • 233 replies
  • 31 likes

Spotify stays logged in to a deleted account

PlanFree Operating SystemWindows 10My Question or Issue So I tried out Spotify a while back, and had made an account on my main e-mail with an admittedly cringy username, which I then promptly forgot about. Yesterday I decided to try Spotify again, a...

  • Newbie
  • Plan Free  Operating System Windows 10 My Question or Issue  So I tried out Spotify a while back, and had made an account on my main e-mail with an admittedly cringy username, which I ...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes