Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80885 Views

40 replies

68 likes

  • 80885 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

774398 Views

503 replies

64 likes

  • 774398 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17559 Views

17 replies

5 likes

  • 17559 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2772 Views

0 replies

4 likes

  • 2772 Views
  • 0 replies
  • 4 likes

fix the sync issues for goodness sakes! Im so sick of my songs not updating on desktop.

PlanPremiumCountryUnited KingdomDeviceDesktop PC (Windows 10 64Bit) My Question or IssueFirst of all, fix the sync issues with the songs. Constantly, everyday i have to reinstall to get my newly saved songs to show up. Its getting so stupid. also why...

Newbie

  Plan Premium Country United Kingdom Device Desktop PC (Windows 10 64Bit)     My Question or Issue First of all, fix the sync issues with the songs. Constantly, everyday i h...

391 Views

0 replies

7 likes

  • 391 Views
  • 0 replies
  • 7 likes

Can't play any music

CountryFranceDeviceMSI HP62VR 7RF Leopard ProOperating SystemWindows 10 My Question or IssueThe title says it all. I can't play any music on spotify PC. It works perfectly on mobile but on pc the icon will just become gray with the title of the music...

Newbie

Country France Device MSI HP62VR 7RF Leopard Pro Operating System Windows 10   My Question or Issue The title says it all. I can't play any music on spotify PC. It works perfectly on mob...

254 Views

0 replies

0 likes

  • 254 Views
  • 0 replies
  • 0 likes

Playlist track lengths are wrong

PlanPremiumCountryCanadaDeviceDesktop (multiple)Operating SystemWindows 7 My Question or IssueSpotify version 1.1.9.383.g9f48828e.The track lengths shown in a playlist can vary widely from the actual length when the track is played. For example, I no...

Newbie

Plan Premium Country Canada Device Desktop (multiple) Operating System Windows 7   My Question or Issue Spotify version 1.1.9.383.g9f48828e. The track lengths shown in a playlist can ...

Sebasty

Community Legend

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Absence of "Local Files" under the Your Library tab

PlanFree/PremiumCountryUSADevicePersonal ComputerOperating SystemWindows 8.2(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince I cannot get the folks at Spotify to answer my questions or address my issue, I'll put it out in the communi...

Newbie

Plan Free/Premium Country USA Device Personal Computer Operating System Windows 8.2 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Since I cannot get the folks at...

Sebasty

Community Legend

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Can add to my family account

I tried posting this earlier, wouldnt let me. Got work phone, made seperate account and added to family, got booted of the family plan. What?

Casual Listener

I tried posting this earlier, wouldnt let me.   Got work phone, made seperate account and added to family, got booted of the family plan.   What?

ERICWERKTELEFOO

Casual Listener

537 Views

1 replies

0 likes

Account
  • 537 Views
  • 1 replies
  • 0 likes

Death SD card and storage.

My question is: is it possible to store music on the sd card, damage it? I say this because I have lost an SD, the cell phone does not recognize me, the PC does, but it does not allow me to modify it, I can not format it, nor at a low level, and I ca...

Newbie

My question is: is it possible to store music on the sd card, damage it? I say this because I have lost an SD, the cell phone does not recognize me, the PC does, but it does not allow me to modify it...

829 Views

0 replies

3 likes

Other
  • 829 Views
  • 0 replies
  • 3 likes

the program reacts hard

PlanPremiumCountry DevicePhone 7Operating SystemWindows 10 My Question or Issuethe program reacts hard updated pls!https://turkce.cevirsozluk.com/

Regular

Plan Premium Country   Device Phone 7 Operating System Windows 10   My Question or Issue the program reacts hard updated pls! https://turkce.cevirsozluk.com/

n3ujx

Regular

583 Views

4 replies

0 likes

  • 583 Views
  • 4 replies
  • 0 likes

Data use when playing saved music via sonos

Windows 10 and Linux Mint 19.1. Spotify premium If I save music in Spotify and then play that music via Sonos, is there any saving of download data? In other words is the music downloaded to my local device again before playing? I notice my data use ...

Casual Listener

Windows 10 and Linux Mint 19.1. Spotify premium If I save music in Spotify and then play that music via Sonos, is there any saving of download data? In other words is the music downloaded to my local...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Can't play anything

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueEvery song that i click on will not play and all of my saved songs except for one are gone on the desktop application. Every one of my playlists are empty as well. ...

Newbie

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue Every song that i click on will not play and all of my saved songs except for one are go...

RaikkuS

Newbie

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Can't play music from album list while offline

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 Home My Question or IssueSince up to a few days ago, while offline, I used to be able to go the the Albums section in the Spotify application and play my music. Yesterday, I wasn't able to play ...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10 Home   My Question or Issue Since up to a few days ago, while offline, I used to be able to go the the Albums section in ...

Sevey13

Casual Listener

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Searching the playlist does not work any more

PlanPremiumCountryNorwayDeviceWindows 10 PCOperating SystemWindows 10 My Question or IssueI have a playlist with 1151 songs which lass for 71 hours (3 days). I used to be able to search it by typing an artist name or a song name, but this feature is ...

Newbie

Plan Premium Country Norway Device Windows 10 PC Operating System Windows 10   My Question or Issue I have a playlist with 1151 songs which lass for 71 hours (3 days).   I used ...

Sawkebonezo

Regular

667 Views

2 replies

0 likes

  • 667 Views
  • 2 replies
  • 0 likes

Cast from windows to chromecast

Hey guys. I have a problem that only occurs on my pc (not my phone) and only with spotify. Apparently i cant cast spotify from my pc to my chromecast, but i can do this from my phone. Yes my pc is on same network as my chromecast, i cast netflix and ...

Newbie

Hey guys. I have a problem that only occurs on my pc (not my phone) and only with spotify.   Apparently i cant cast spotify from my pc to my chromecast, but i can do this from my phone. Yes my...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

new recommeneded artist section

Is there any way to remove the recommended artsits section in the Windows app and return to view all the artists I have saved there songs togther and orderd.Or after this cahnge the only way to see all the songs I likded togther and orderd in nice vi...

Gig Goer

Is there any way to remove the recommended artsits section in the Windows app and return to view all the artists I have saved there songs togther and orderd. Or after this cahnge the only way to see...

kvino006

Regular

406 Views

1 replies

1 likes

  • 406 Views
  • 1 replies
  • 1 likes

Missing Chromecast devices and groups

Hi Guys, Using my Windows Client I have google devices missing. I also do not see Chromecast speaker groups. If I use my Android App I can see all my devices and groups. Thanks, PlanPremiumCountryUK

Regular

Hi Guys,   Using my Windows Client I have google devices missing.  I also do not see Chromecast speaker groups.    If I use my Android App I can see all my devices and groups....

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Play queue doesnt refresh

PlanPremiumCountryCzech RepublicDeviceDesktopOperating SystemWindows 10 My Question or IssueThere is still the same track until i click the 'Available devices' icon. Then it refreshes. Im listening on BOSE SoundTouch device.

Newbie

Plan Premium Country Czech Republic Device Desktop Operating System Windows 10   My Question or Issue There is still the same track until i click the 'Available devices' icon. Then it ...

418 Views

0 replies

0 likes

Windows 10
  • 418 Views
  • 0 replies
  • 0 likes

Can NOT play local files

Using windows 10, I have several programs that run on my system that will play my mp3 files with out any issue. HOWEVER, Spotify has issues constantly with local files. It will not add them to "the queue", and will not play at all when I click to pla...

Newbie

Using windows 10, I have several programs that run on my system that will play my mp3 files with out any issue.  HOWEVER, Spotify has issues constantly with local files.   It will not add...

taedium

Roadie

413 Views

1 replies

2 likes

  • 413 Views
  • 1 replies
  • 2 likes

Windows - CTRL+C & CTRL+V pauses playback

Hi. When I use shortcuts on my keyboard for copy (CTRL+C) and paste (CTRL+V) in other applications than Spotify, the desktop overlay (image) opens and playback is paused. Example image. Ofc the issue is not present when I decide to write this post......

Music Fan

Hi.   When I use shortcuts on my keyboard for copy (CTRL+C) and paste (CTRL+V) in other applications than Spotify, the desktop overlay (image) opens and playback is paused.   Exampl...

l23x4

Music Fan

935 Views

1 replies

1 likes

  • 935 Views
  • 1 replies
  • 1 likes

View of Album

PlanPremiumCountryGermanyDevicePCOperating SystemWindows My Question or Issue I would like to know how to change the View when im on the Spotify Site of a Band, to see the Album with the list of Songs under the Name of the Album instead of the curren...

Casual Listener

Plan Premium Country Germany Device PC Operating System Windows   My Question or Issue   I would like to know how to change the View when im on the Spotify Site of a Band, to see...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

[Windows] All songs on the Windows Player are gone

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 Pro My Question or IssueFor about a month now, my Spotify Player on PC does not work at all. ALL songs have vanished, even ones from Spotify themselves, and I have looked through every topic rega...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 10 Pro   My Question or Issue For about a month now, my Spotify Player on PC does not work at all. ALL songs have vanished, e...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Unsaving albums no longer unsaves the songs from it

PlanPremiumCountryEnglandOperating SystemWindows 10 When I save an album to my library, if I no longer want the album saved, clicking unsave simply removes the music from my 'albums' list - it doesn't unsave the songs. This is annoying seeing as ther...

Newbie

Plan Premium Country England Operating System Windows 10   When I save an album to my library, if I no longer want the album saved, clicking unsave simply removes the music from my 'album...

SpeshulEd

Casual Listener

614 Views

1 replies

6 likes

  • 614 Views
  • 1 replies
  • 6 likes