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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1738 Views

0 replies

2 likes

  • 1738 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146229 Views

83 replies

27 likes

  • 146229 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131240 Views

294 replies

22 likes

  • 131240 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11008 Views

1 replies

6 likes

  • 11008 Views
  • 1 replies
  • 6 likes

Browser and Desktop App Favorites not synching

PlanPremium Family CountryGermany DevicePC Operating SystemWin10 1803 x64 My Question or IssueI listen to Spotify at work and occasionly add songs that I like to my library.They show up in every other browser but not in my Desktop App at home.If I wa...

Newbie

Plan Premium Family   Country Germany   Device PC   Operating System Win10 1803 x64   My Question or Issue I listen to Spotify at work and occasionly add songs that I...

violt

Regular

385 Views

1 replies

0 likes

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Superuser Contribution Cant Search all tracks of an artist

PlanPremiumCountry DeviceTOSHIBAOperating SystemWindows 7 My Question or IssueHello people i have a little but a big problem for mefor about 2 weeks i cant search all tracks of an artistit gives me 100 songs and keep loading and dont do nothingsince ...

Casual Listener

  Plan Premium Country   Device TOSHIBA Operating System Windows 7   My Question or Issue Hello people i have a little but a big problem for me for about 2 weeks i cant sea...

Peter

Spotify Legend

909 Views

6 replies

0 likes

  • 909 Views
  • 6 replies
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Spotify Pausing Everytime I lock my Computer

PlanFree/PremiumCountryUnited StatesDeviceMicrosoft Surface GoOperating SystemWindows 10 My Question or IssueI use spotify a lot in my windows device when i am home which is connected to speakers. The problem is when I lock the device spotify stops p...

Casual Listener

  Plan Free/Premium Country United States Device Microsoft Surface Go Operating System Windows 10   My Question or Issue I use spotify a lot in my windows device when i am home w...

Yoseck

Casual Listener

3227 Views

5 replies

1 likes

  • 3227 Views
  • 5 replies
  • 1 likes

New Windows desktop app no longer shuffles

Just downloaded the latest app (don't know how to check for exact version number). App no longer shuffles songs. Clciking the shuffle icon turns it on and off ... but shuffling ...

Newbie

Just downloaded the latest app (don't know how to check for exact version number).   App no longer shuffles songs. Clciking the shuffle icon turns it on and off ... but shuffling ...

Nico

Community Legend

791 Views

1 replies

0 likes

Desktop
shuffle
Windows
  • 791 Views
  • 1 replies
  • 0 likes

Error en reproducción de canciones y playlists personalizadas

PlanPremiumCountryEspañaOperating SystemWindows 10 My Question or IssueHola, Desde que me cambié a una cuenta premium, muchísimas canciones han dejado de escucharse hasta el punto de que aparecen si las busco, pero no las reproduce. Directamente se q...

Newbie

Plan Premium Country España Operating System Windows 10   My Question or Issue Hola,  Desde que me cambié a una cuenta premium, muchísimas canciones han dejado de escucharse hasta ...

600 Views

0 replies

0 likes

  • 600 Views
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Problems with Desktop Application

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueDear All,I use Spotify for more than one week. I did not turn off the computer for the first few days and everything was okay. After I turned off the computer and turned o...

Visitor

Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue Dear All, I use Spotify for more than one week. I did not turn off the computer for the first ...

728 Views

0 replies

2 likes

  • 728 Views
  • 0 replies
  • 2 likes

New Releases Tab Only Shows Releases in the Past Month

I've noticed that the New Releases tab no longer allows 'continuous scrolling'. I used to be able to see music from a few months back and was able to catch up in artists I liked or discover new music. Now it only shows me three weeks worth of new rel...

Newbie

I've noticed that the New Releases tab no longer allows 'continuous scrolling'. I used to be able to see music from a few months back and was able to catch up in artists I liked or discover new music...

587 Views

0 replies

0 likes

  • 587 Views
  • 0 replies
  • 0 likes

Spotify Skipping songs on web player and desktop application

PlanPremiumCountry DeviceMacbook air 2016 Operating System(Windows 10,etc.) My Question or IssueSpotify keeps skipping songs on the desktop and web players(chrome and firefox). This is very frustrating and I am very close to canceling my subscription...

Newbie

Plan Premium Country   Device Macbook air 2016  Operating System (Windows 10,etc.)   My Question or Issue Spotify keeps skipping songs on the desktop and web players(chrome a...

RobynHode

Newbie

416 Views

1 replies

0 likes

Skipping all songs
  • 416 Views
  • 1 replies
  • 0 likes

Songs wont sync

PlanPremiumCountryPolandDevicePc and Samsung J5 Operating SystemWindowsa 10, Andriod My Question or IssueHiMy songs dont sync berten pc and smartphone. I have to add them again on my pc. On phone everything is fine.

Casual Listener

Plan Premium Country Poland Device Pc and Samsung J5  Operating System Windowsa 10, Andriod   My Question or Issue Hi My songs dont sync berten pc and smartphone.  I  h...

Azaney

Casual Listener

351 Views

2 replies

1 likes

  • 351 Views
  • 2 replies
  • 1 likes

When I start listening to my playlist Spotify will randomly start skipping through the whole playlis

Operating SystemWindows 10 My Question or IssueWhen I start listening to music on the Spotify desktop app I listen to my playlist for awhile then it will randomly start skipping through my playlist and to start listening to music again ill have to cl...

Casual Listener

Operating System Windows 10    My Question or Issue When I start listening to music on the Spotify desktop app I listen to my playlist for awhile then it will randomly start skipping th...

SuperiorFruit

Casual Listener

372 Views

2 replies

0 likes

  • 372 Views
  • 2 replies
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Spotify crashes | Windows 10

Hey guys,I just have reinstalled windows, upgraded my Ram ddr4 and installed spotify. When I open spotify and start playing a song, after about 10 seconds spotify is closed/crashes...and i treid to reinstall spotify, shut down my pc- none of this has...

Casual Listener

Hey guys, I just have reinstalled windows, upgraded my Ram ddr4 and installed spotify. When I open spotify and start playing a song, after about 10 seconds spotify is closed/crashes...and i treid to...

leviE

Composer

477 Views

2 replies

0 likes

  • 477 Views
  • 2 replies
  • 0 likes

Song can't play with a Logitech G headset

PlanPremiumCountryIndonesiaOperating SystemWindows 10 My Question or IssueWhenever I open spotify with my G430 headset plugged in, the songs just won't play. The songs just freezes and the album cover dissapears, and when I closed the app, unplugged ...

Newbie

Plan Premium Country Indonesia Operating System Windows 10   My Question or Issue Whenever I open spotify with my G430 headset plugged in, the songs just won't play. The songs just freez...

837 Views

0 replies

2 likes

  • 837 Views
  • 0 replies
  • 2 likes

Spotify deleting Local Files Sources on Windows

I'm currently listening on the Windows 10 version of Spotify, I have a premium plan and I've been listening for a while. Yesterday I wanted to listen to my local files but found out that most of them were grayed out for some reason. Turns out that th...

Casual Listener

I'm currently listening on the Windows 10 version of Spotify, I have a premium plan and I've been listening for a while. Yesterday I wanted to listen to my local files but found out that most of them...

218 Views

0 replies

0 likes

  • 218 Views
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error code 8

PlanPremium accountCountryThe netherlandsDeviceLaptopOperating SystemWindows 10My Question or IssueWhen i want to log in on my spotify it says it gets blocked by a firewall. How can i turn this off?? I cant listen to spotify now. Already tried to del...

Newbie

Plan Premium account Country The netherlands Device Laptop Operating System Windows 10 My Question or Issue When i want to log in on my spotify it says it gets blocked by a firewall. How can...

Nico

Community Legend

1001 Views

1 replies

0 likes

  • 1001 Views
  • 1 replies
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Solved!!Superuser Contribution "We can't play this song until you allow this artist in the spotify phone app"

PlanPremiumCountrySwedenDeviceMobile & PCOperating SystemAndroid & Windows 10 My Question or IssueI'm trying to play music from the band "Pendulum" but whenever i press play i get a message popup saying:"Spotify We can't play this song until you allo...

Visitor

Plan Premium Country Sweden Device Mobile & PC Operating System Android & Windows 10   My Question or Issue I'm trying to play music from the band "Pendulum" but whenever i pre...

fpocs

Visitor

34463 Views

29 replies

0 likes

allow
allow this artist
artist
can't play song
spotify phone app
We can't play this song until you allow this artist in the spotify phone app
  • 34463 Views
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Radio generates a regular playlist

I have a Premium subscription, and am trying to play radio on the PC Desktop version. The problem is that for whatever reason, the radio option generates a playlist that contains approximately 50 songs... and then doesn't load any more. The interface...

Newbie

I have a Premium subscription, and am trying to play radio on the PC Desktop version. The problem is that for whatever reason, the radio option generates a playlist that contains approximately 50 son...

Bittencourt

Spotify Star

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Can't see friend activity

PlanFree CountryUS DeviceLenovo Yoga Operating SystemWindows 10 My Question or IssueDespite my friends being able to see my listening activity, I can't see theirs. I've uninstalled and reinstalled Spotify and logged in/out and turned the display for ...

Newbie

Plan Free   Country US   Device Lenovo Yoga   Operating System Windows 10   My Question or Issue Despite my friends being able to see my listening activity, I can't s...

436 Views

0 replies

1 likes

  • 436 Views
  • 0 replies
  • 1 likes

Daily mix problems on PC (Windows 7)

PlanFreeCountryUnited StatesDevicePCOperating SystemWindows 7 My Question or IssueDaily Mix does not show up on PC along with the "Made For You" category

Casual Listener

Plan Free Country United States Device PC Operating System Windows 7   My Question or Issue Daily Mix does not show up on PC along with the "Made For You" category 

nooneapparently

Casual Listener

890 Views

2 replies

0 likes

  • 890 Views
  • 2 replies
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Even disabled, Spotify keeps finding local files

Just installed Spotify and with local files disabled it keeps showing me local files when I do a search. I've seen the post suggesting to delete local-files.bnk but it keeps recreating that file so my idea was to empty that file and put it in read-on...

Regular

Just installed Spotify and with local files disabled it keeps showing me local files when I do a search.   I've seen the post suggesting to delete local-files.bnk but it keeps recreating ...

Rhialto

Regular

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
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Spotify on my laptop is completely broken.

PlanPremiumCountryaustraliaDevicedell laptopOperating SystemWindows 10 My Question or IssueMy spotify on my lapto is completely brokenI can view my playlists but they all come up with a message saying the playlist is empty. i cannot play any song thr...

Newbie

  Plan Premium Country australia Device dell laptop Operating System Windows 10   My Question or Issue My spotify on my lapto is completely broken I can view my playlists but th...

A_Musicophile

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes