Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-05-12 7:25:53 AM
songcat1
Casual Listener
116628 Views
82 replies
27 likes

116628 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
112607 Views
291 replies
22 likes

112607 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8763 Views
1 replies
6 likes

8763 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
149743 Views
0 replies
26 likes
Mac
Windows

149743 Views
0 replies
26 likes

Error 18 & EarTrumpet

It took me a while to understand why I was getting the "error 18" every time Spotify gets an update, so at the end I found the problem was with an app "EarTrumpet" (it's a windows volume control app). The solution is just to close EarTrumpet when Spo...

simob
Newbie
It took me a while to understand why I was getting the "error 18" every time Spotify gets an update, so at the end I found the problem was with an app "EarTrumpet" (it's a windows volume control app)...
2019-06-15 9:54:23 PM
470 Views
0 replies
1 likes

470 Views
0 replies
1 likes

Multiple Errors

PlanPremiumCountry DevicePCOperating SystemWindows 7 My Question or IssueHome - !Please try again laterBrowse - There was a problem displaying this page! This page either does not exist or an error occurredMade For You - !Please try again later.Podca...

djpooti
Newbie
Plan Premium Country Device PC Operating System Windows 7 My Question or Issue Home - !Please try again later Browse - There was a problem displaying this page! This page eit...
2019-06-13 6:39:29 PM
2019-06-15 8:55:51 PM
OneByBoo
Roadie
402 Views
1 replies
1 likes

402 Views
1 replies
1 likes

Search function

What is wrong with the search function? I search for my favorite artists and nothing comes up.

Jasonc126
Roadie
What is wrong with the search function? I search for my favorite artists and nothing comes up.
2019-06-09 3:30:55 AM
2019-06-15 8:52:26 PM
OneByBoo
Roadie
433 Views
1 replies
1 likes

433 Views
1 replies
1 likes

spotify is often doing nothing after typing in a band's name ... please help

hi, I really have a problem that costs a lot of nerves .... my spotify doesn't work anymore (most of the time)when I want to search music - I can type in the band but nothing more happens. and that seriousely is very frustrating.maybe somebody please...

drebinfrank
Newbie
hi, I really have a problem that costs a lot of nerves .... my spotify doesn't work anymore (most of the time) when I want to search music - I can type in the band but nothing more happen...
2019-06-08 10:04:53 AM
2019-06-15 8:51:01 PM
OneByBoo
Roadie
331 Views
1 replies
1 likes

331 Views
1 replies
1 likes

"Spotify can't play this right now. If you have the file on your computer you can import it,:

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueOkay, so I was trying to play music on Spotify, so I would pick a song out of my playlist, but then it would go crazy, it would start picking random songs, ...

kyjgohr
Casual Listener
Plan Premium Country United States Device Desktop PC Operating System Windows 10 My Question or Issue Okay, so I was trying to play music on Spotify, so I would pick a song out of my...
2019-06-14 8:51:34 AM
2019-06-15 7:52:37 PM
ManelPinto
Regular
1115 Views
5 replies
1 likes

1115 Views
5 replies
1 likes

Singing only plays from other ear usually left and rest of the band from right

It mainly happens with older stereo records. Same thing with phone. It doesn't happen on any other program only premium spotify.Why is there no option to change it to mono?

Peuri
Newbie
It mainly happens with older stereo records. Same thing with phone. It doesn't happen on any other program only premium spotify. Why is there no option to change it to mono?
2019-06-15 2:35:22 PM
2019-06-15 7:42:06 PM
ManelPinto
Regular
655 Views
1 replies
0 likes

655 Views
1 replies
0 likes

Hide recommended playlists so never appear again

Hi using windows desktop app. How can I hide recommended playlists so they never appear again. Just the sight of them offends me!

scg1889
Casual Listener
Hi using windows desktop app. How can I hide recommended playlists so they never appear again. Just the sight of them offends me!
2019-06-15 10:37:32 AM
2019-06-15 7:10:27 PM
OneByBoo
Roadie
410 Views
5 replies
0 likes

410 Views
5 replies
0 likes

Solved!! "Spotify can't play this right now " after soundcard got switched to another PCI-E Slot

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueHi, i have switched my soundcard (Creative X-fi) to another PCI-E slot.Since then spotify shows the message "Spotify can't play this right now. If you have the file on yo...

nonsenseforever
Casual Listener
Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue Hi, i have switched my soundcard (Creative X-fi) to another PCI-E slot. Since then spotify sh...
2019-06-15 12:37:42 PM
2019-06-15 4:34:50 PM
NaibElSayel
Regular
2262 Views
4 replies
0 likes

2262 Views
4 replies
0 likes

Superuser Contribution Type to search within playlists gone?

I used to be able to just start typing when viewing my playlist on the Desktop app, and it would go to that song. Has this feature been removed? It's very annoying to have to scroll down to find specific songs, when I used to be able to just start ty...

trueblackshark
Casual Listener
I used to be able to just start typing when viewing my playlist on the Desktop app, and it would go to that song. Has this feature been removed? It's very annoying to have to scroll down to find spec...
2019-05-12 10:22:04 PM
2019-06-15 3:59:26 PM
MrStereovideo12
Casual Listener
1687 Views
7 replies
2 likes

1687 Views
7 replies
2 likes

Windows App won't play without messing with soundcard quality

Background - Windows 10 1903, External USB DAC/Soundcard, Spotify Premium, app set to default to max quality. The Spotify desktop app has recently started throwing "spotify can't play this right now" errors at me. I've tried all of the usual suggesti...

neil_g
Regular
Background - Windows 10 1903, External USB DAC/Soundcard, Spotify Premium, app set to default to max quality. The Spotify desktop app has recently started throwing "spotify can't play t...
2019-06-09 4:11:37 PM
2019-06-15 2:08:34 PM
neil_g
Regular
999 Views
4 replies
0 likes

999 Views
4 replies
0 likes

Random play several artists

Hi using Windows desktop app.How can I play random music from more than one of my favourite saved Artists? Thanks

scg1889
Casual Listener
Hi using Windows desktop app. How can I play random music from more than one of my favourite saved Artists? Thanks
2019-06-15 10:35:47 AM
267 Views
0 replies
0 likes

267 Views
0 replies
0 likes

Windows 10 client not synchronizing

PlanPremiumCountrySpainDeviceWindows 10 Desktop PCOperating SystemWindows 10 My Question or IssueThe desktop client doesn't sync when I add songs to my library on my phone. For example, I'm listening to Discover Weekly and save 2 songs, these songs d...

halvarez_92
Regular
Plan Premium Country Spain Device Windows 10 Desktop PC Operating System Windows 10 My Question or Issue The desktop client doesn't sync when I add songs to my library on my phone. F...
2019-05-31 5:23:41 PM
2019-06-15 10:05:46 AM
OneByBoo
Roadie
1591 Views
12 replies
5 likes

1591 Views
12 replies
5 likes

Spotify App: Start-up error

PlanFreeCountryUnited KingdomOperating SystemWindows 10 My Question or IssueHello! For the past few months, I've been using the Spotify app on my new computer, which is the one I'm using right now. I came to open the app last night and an error appea...

Zivao
Newbie
Plan Free Country United Kingdom Operating System Windows 10 My Question or Issue Hello! For the past few months, I've been using the Spotify app on my new computer, wh...
2019-06-15 8:38:11 AM
2019-06-15 9:12:41 AM
NaibElSayel
Regular
479 Views
1 replies
0 likes

479 Views
1 replies
0 likes

Spotify web and desktop do not work when using bluetooth

I have a windows 10 laptop with default, realtek audio drivers, playing music through my speakers works fine. But why the **bleep** would you want to listen to music on laptop speakers? the INSTANT i switch over to my bluetooth headphones I get "oops...

Woolmane
Casual Listener
I have a windows 10 laptop with default, realtek audio drivers, playing music through my speakers works fine. But why the **bleep** would you want to listen to music on laptop speakers? the INS...
2019-06-14 12:36:09 AM
310 Views
0 replies
0 likes

310 Views
0 replies
0 likes

Solved!!Superuser Contribution Music starts playing automatically 26 seconds after having paused

PlanPremium (Family plan) CountrySweden Operating SystemWindows 10 Pro, Version 10.0.17763, Build 17763 Spotify Version1.1.5.153.gf614956d IssueScenario: I am listening to music then I press pause. Without touching the mouse or the computer the music...

Gripenstedt
Music Fan
Plan Premium (Family plan) Country Sweden Operating System Windows 10 Pro, Version 10.0.17763, Build 17763 Spotify Version 1.1.5.153.gf614956d Issue Scenario:...
2019-05-07 10:08:29 PM
2019-06-14 10:23:08 PM
Gripenstedt
Music Fan
3783 Views
16 replies
1 likes

3783 Views
16 replies
1 likes

Spotify doesn't play any music and my playlists have no music in them

I've been using Spotify for years now and for a while I've had this problem where I could only play music in my playlists. In order to play other music I'd have to reinstall the app, then I could play new music and add new music to my playlists. I ju...

Rowlsie
Newbie
I've been using Spotify for years now and for a while I've had this problem where I could only play music in my playlists. In order to play other music I'd have to reinstall the app, then I could pla...
2019-06-14 6:39:44 PM
2019-06-14 6:47:42 PM
user-removed
Not applicable
267 Views
1 replies
0 likes

267 Views
1 replies
0 likes

Recent update - Library

PlanPremium My Question or Issue Alot of people on the Community seemed to have raised this, but I was surprised to see that all the albums and artists I have saved songs from had suddenly disappeeared under the last update. I have actually just swit...

LexBud
Regular
Plan Premium My Question or Issue Alot of people on the Community seemed to have raised this, but I was surprised to see that all the albums and artists I have saved songs from had...
2019-06-13 6:37:40 PM
2019-06-14 5:59:13 PM
LexBud
Regular
755 Views
3 replies
7 likes

755 Views
3 replies
7 likes

Superuser Contribution Continuously skipping

My desktop player on windows 10 is continuously skipping songs one second into the song. My account does not do this on iOS, web player or amazon alexa. I have tried to find answers through the community including uninstalling the windows app mulitpl...

adriscoll54
Casual Listener
My desktop player on windows 10 is continuously skipping songs one second into the song. My account does not do this on iOS, web player or amazon alexa. I have tried to find answers through ...
2019-06-05 5:17:07 PM
2019-06-14 4:49:22 PM
Peter
Spotify Legend
437 Views
2 replies
2 likes

437 Views
2 replies
2 likes

Superuser Contribution [BUG] Folder Playlist Random Play not random

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueI'm playing the folder of my top 100 of each year, but the random is not random as double play in row. So if the song is found in each 3 playlist, it will play 3 times in a row...

maxime4000
Newbie
Plan Premium Country Canada Operating System Windows 10 My Question or Issue I'm playing the folder of my top 100 of each year, but the random is not random as double play in r...
2019-06-05 5:09:38 PM
2019-06-14 4:44:17 PM
Peter
Spotify Legend
522 Views
1 replies
0 likes
Bug Playlist
Folder Playlist
Random shuffle

522 Views
1 replies
0 likes

When pause Spotify play by itself after ~10-15 seconds.

Plan : PremiumCountry : TürkiyeDevice : Lenovo X1 Carbon 6th Gen NotebookOperating System : Windows 10 64bitMy Question or IssueMy headset on the notebook, whenever I pause Spotify, it would unpause itself or just play by itself after ~10-15 seconds....

ErkannakrE
Regular
Plan : Premium Country : Türkiye Device : Lenovo X1 Carbon 6th Gen Notebook Operating System : Windows 10 64bit My Question or Issue My headset on the notebook, whenever I pause Spotify, it ...
2019-06-12 1:27:12 PM
2019-06-14 4:21:33 PM
ErkannakrE
Regular
494 Views
3 replies
0 likes

494 Views
3 replies
0 likes

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