Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83841 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
795151 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
23812 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryCanadaDeviceWindows PCOperating SystemWindows 10My Question or IssueHi there, Browsing some music tonight. Found an old band I used to listen to. Harlequin. Know them well. A band that started in my home town of Winnipeg, Manitoba, ...
Plan Premium Country Canada Device Windows PC Operating System Windows 10 My Question or Issue Hi there, Browsing some music tonight. Found an old band I used to listen to. Harlequi...
373 Views
0 replies
0 likes
PlanPremiumCountryUSADevice(s)Samsung Note 3, Samsung Note 8, Windows 10.Operating SystemWindows 10, Android (multiple versions) My Question or IssueAs the title implies, the podcast NPR News Now which provides hourly news does not properly update wh...
Plan Premium Country USA Device(s) Samsung Note 3, Samsung Note 8, Windows 10. Operating System Windows 10, Android (multiple versions) My Question or Issue As the title implies, the...
1107 Views
0 replies
1 likes
PlanPremiumCountry Australia DeviceOperating System PC Win 7/64 My Question or IssueRecently I noticed that there seems to be an issue with connecting. I notice that my friends are no longer shown, many records will not play though others do. So I ca...
Plan Premium Country Australia Device Operating System PC Win 7/64 My Question or Issue Recently I noticed that there seems to be an issue with connecting.&nbs...
307 Views
0 replies
0 likes
When I save music to my library it should be as simple as storing a list of the artist, albums, and songs I have saved and then having the option to sort through those and further see them organized alphabetically. I have seen this function in other ...
When I save music to my library it should be as simple as storing a list of the artist, albums, and songs I have saved and then having the option to sort through those and further see them organized ...
716 Views
0 replies
8 likes
PlanPremiumCountryDenmarkDeviceiPhone 6Operating SystemWindows 10 My Question or IssueAfter logging in today on my desktop (windows 10) my artists section of my library is empty, and is asking me to go browse new artists. I had something like 1200 so...
Plan Premium Country Denmark Device iPhone 6 Operating System Windows 10 My Question or Issue After logging in today on my desktop (windows 10) my artists section of my libra...
Casual Listener
761 Views
2 replies
3 likes
PlanFreeCountry DeviceSony Vaio Operating SystemWindows 10 64 bit My Question or IssueMy spotify account can play on my phones, web player, but can't play on my PC app, I also lost all my favourites. I uninstalled it and relogin for dozens of times, ...
Plan Free Country Device Sony Vaio Operating System Windows 10 64 bit My Question or Issue My spotify account can play on my phones, web player, but can't play on my PC ...
298 Views
0 replies
0 likes
Hi all, my issue here is a really strange one and I'm not sure how it can be fixed.(Important context) I've been using Spotify Premium for years now and I listen to a lot of Japanese music through the service. All the Japanese music(1,000+ songs) I h...
Hi all, my issue here is a really strange one and I'm not sure how it can be fixed. (Important context) I've been using Spotify Premium for years now and I listen to a lot of Japanese music through ...
358 Views
0 replies
0 likes
as the subject, does it use data when I do that? because I can notice that my phone will become a remote for my pc if I do that? thanks !.PlanPremiumCountryIndonesiaOperating System(Android 9, Windows 10)
as the subject, does it use data when I do that? because I can notice that my phone will become a remote for my pc if I do that? thanks !. Plan Premium Country Indonesia Operating System (Andro...
Gig Goer
418 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceHP Pavilion dv6 laptopOperating SystemWindows 10My Question or IssueWhen I click on "Artists" in "Your Library" the artists don't load. All I get is a blank page with a message of "Your favorite artists will appear here" an...
Plan Premium Country USA Device HP Pavilion dv6 laptop Operating System Windows 10 My Question or Issue When I click on "Artists" in "Your Library" the artists don't load. A...
Casual Listener
616 Views
1 replies
1 likes
In the Spotify Desktop app on Windows 10, I can no longer browse my library via artist. Instead I have to be following the artist, a thing I've never done ever and never will do, or just browse by album or something which is extremely inconvenient. S...
In the Spotify Desktop app on Windows 10, I can no longer browse my library via artist. Instead I have to be following the artist, a thing I've never done ever and never will do, or just browse by al...
Casual Listener
2885 Views
6 replies
8 likes
Plan - Premium FamilyCountry - CanadaDevice & OS - WIndows 10 Pro PC My Question or Issue:I use Equaify Pro but with a reinstall, cannot get it to work becuase even the download from Spotify's website installs the MS Store version, which won't work w...
Plan - Premium Family Country - Canada Device & OS - WIndows 10 Pro PC My Question or Issue: I use Equaify Pro but with a reinstall, cannot get it to work becuase even the downloa...
410 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceWindows 10 PCOperating SystemWindows 10 My Question or IssueEveyrtime i try to use spotify whilst gaming it uses an immense amount of bandwidth, so much so that it overloads my wifi extender. No matter if im listening on ma...
Plan Premium Country USA Device Windows 10 PC Operating System Windows 10 My Question or Issue Eveyrtime i try to use spotify whilst gaming it uses an immense amount of bandw...
251 Views
0 replies
0 likes
PlanPremiumCountryDenmarkDeviceWindows computer - laptopOperating SystemWindows 10 My Question or IssueJust today, not had this issue before, I noticed that when I save an album, it doesn't also save the songs in the album. That is, the "+" mark does...
Plan Premium Country Denmark Device Windows computer - laptop Operating System Windows 10 My Question or Issue Just today, not had this issue before, I noticed that when I save an al...
Roadie
2256 Views
8 replies
3 likes
PlanFreeCountryFranceDeviceWindowsOperating SystemWindows 10 My Question or IssueMy spotify don't play any music and don't add music to my playlists, look at the video and help me to fix that please.Thank you
Plan Free Country France Device Windows Operating System Windows 10 My Question or Issue My spotify don't play any music and don't add music to my playlists, look at the video and he...
302 Views
0 replies
0 likes
It works fine between my phone and home pc, but it doesnt work with my phone and work pc. When I click the "Devices Available" button on the bottom right near the volume, it just gives me the generic description that appears there. I'm guessing it mi...
It works fine between my phone and home pc, but it doesnt work with my phone and work pc. When I click the "Devices Available" button on the bottom right near the volume, it just gives me the generic...
303 Views
0 replies
1 likes
PlanPremiumCountrySpainDevice(Samsung Galaxy S6, HP 255 G3)Operating System(Android 7.0, Windows 10,)My Question or IssueSince the last update with the new library, I find very annoying that every time that I save an album and then delete it, its son...
Plan Premium Country Spain Device (Samsung Galaxy S6, HP 255 G3) Operating System (Android 7.0, Windows 10,) My Question or Issue Since the last update with the new library, I find very anno...
366 Views
0 replies
1 likes
PlanFree Operating SystemWindows 10 My Question or IssueI used to be able to save entire albums at a time by clicking on the heart under the album information and now I have to save the entire album manually. Did they get rid of album saving for no r...
Plan Free Operating System Windows 10 My Question or Issue I used to be able to save entire albums at a time by clicking on the heart under the album information and now I have t...
355 Views
0 replies
1 likes
I'm trying to change the default sound device for the spotify desktop application. It seems whatever recent update you pushed removed our ability to do that. I've tried using --enable-audio-graph at the end of the shortcut, that doesn'twork.I've trie...
I'm trying to change the default sound device for the spotify desktop application. It seems whatever recent update you pushed removed our ability to do that. I've tried using --enable-a...
497 Views
0 replies
1 likes
PlanFreeCountryUSA Operating SystemW10 My Question or IssueHi. So recently I downloaded the spotify desktop version from the site and it was downloading until it said "Migrating Data", and after that it automatically downloaded the Windows store vers...
Plan Free Country USA Operating System W10 My Question or Issue Hi. So recently I downloaded the spotify desktop version from the site and it was downloading until...
389 Views
0 replies
0 likes
Plan: FreeCountry: USADevice: Desktop via Chromium 77.0.3832.0 / Opera 63.0.3353.0 / IE 11.0.9600.19377Operating System: Windows 7 x64My Question or Issue:Early this morning, Spotify reset its sign-in cookie, and thereafter has given me nothing but t...
Plan: Free Country: USA Device: Desktop via Chromium 77.0.3832.0 / Opera 63.0.3353.0 / IE 11.0.9600.19377 Operating System: Windows 7 x64 My Question or Issue: Ea...
259 Views
0 replies
0 likes
