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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1732 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146127 Views

83 replies

27 likes

  • 146127 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131119 Views

294 replies

22 likes

  • 131119 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11001 Views

1 replies

6 likes

  • 11001 Views
  • 1 replies
  • 6 likes

Friend Activity - not showing friend

PlanPremiumCountryAustraliaDevicePC Operating SystemWindows 10 My Question or Issue Hi guys, I joined yesterday, version 1.1.4.197.g92d52c4f; and am having trouble with the Friend Activity. I have friend who is also a premium user, same version as I;...

Newbie

Plan Premium Country Australia Device PC  Operating System Windows 10   My Question or Issue   Hi guys, I joined yesterday,  version 1.1.4.197.g92d52c4f; and am having ...

leviE

Composer

602 Views

1 replies

1 likes

  • 602 Views
  • 1 replies
  • 1 likes

Latest version of Spotify will not load

PlanPremiumCountryNew ZealandDevicePC Operating SystemWindows 7 My Question or IssueSpotify has been running fine until the last update. Which installs automatically - now Spotify refuses to load. Clicking Spotify does literally nothing. It doesn't e...

Newbie

Plan Premium Country New Zealand Device PC  Operating System Windows 7   My Question or Issue Spotify has been running fine until the last update. Which installs automatically - n...

leviE

Composer

621 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Can't see my friends acitivty and can't add friends from facebook

CountrySpainOperating SystemWindows 10 My Question or IssueHi, this has been going on for a few weeks or even months. I don't know why it just stopped working suddenly. My friend's feed doesn't appear, as if I didn't have any friends. But I do follow...

Casual Listener

Country Spain Operating System Windows 10   My Question or Issue Hi, this has been going on for a few weeks or even months. I don't know why it just stopped working suddenly. My friend's f...

PlumaLigera

Casual Listener

1224 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Web Player "Server not found"

PlanFreeCountrycanadaDeviceLaptopOperating SystemWindows 10 My Question or IssueI get the error "Server not found" on the webiste and its been days and also i've tried in other browsers it still doesnt work. I've tried to open the website using googl...

Visitor

  Plan Free Country canada Device Laptop Operating System Windows 10   My Question or Issue I get the error "Server not found" on the webiste  and its been days and also i'v...

Keanu_C

Community Legend

627 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! song not loading

PlanFreeCountrycanadaOperating SystemWindows 10 My Question or Issue there is a lot of chinese song that i cant play. The color of the name of the song is grey instead of white and the song would never load and most of the song in my daily mix are li...

Visitor

Plan Free Country canada Operating System Windows 10   My Question or Issue  there is a lot of chinese song that i cant play. The color of the name of the song is grey instead of wh...

Bittencourt

Spotify Star

645 Views

3 replies

0 likes

  • 645 Views
  • 3 replies
  • 0 likes

Pause Media Key pauses Youtube instead of Spotfy

I have owned my Dell XPS 15 for 2 years. Today when I turn my laptop on and launch spotfy whilst watching a youtube video, my pause media key starts pausing youtube instead of spotfy (I have never been able to pause youtube before with media keys so ...

Newbie

I have owned my Dell XPS 15 for 2 years. Today when I turn my laptop on and launch spotfy whilst watching a youtube video, my pause media key starts pausing youtube instead of spotfy (I have never be...

norsewulf

Casual Listener

34197 Views

27 replies

25 likes

  • 34197 Views
  • 27 replies
  • 25 likes

Player skips songs after 1 second. Podcasts only thing to play.

PlanPremiumCountryUSOperating SystemWindows 10My Question or IssueWeb player works, other PC works, phone works. I have done ALL of the following:- uninstalled using windows, then reinstalled- uninstalled using Revo and deleted all leftover files, re...

Visitor

Plan Premium Country US Operating System Windows 10 My Question or Issue Web player works, other PC works, phone works. I have done ALL of the following: - uninstalled using windows, then rei...

diabhoil

Newbie

875 Views

1 replies

2 likes

  • 875 Views
  • 1 replies
  • 2 likes

Superuser Contribution Autoplay is missing 2019

PlanPremiumCountryJordanDeviceDesktopOperating SystemWindows 10My Question or IssueAutoplay option is missing, reinstalled several times and it's still not there

Casual Listener

Plan Premium Country Jordan Device Desktop Operating System Windows 10 My Question or Issue Autoplay option is missing, reinstalled several times and it's still not there  

LainP

Casual Listener

655 Views

7 replies

0 likes

  • 655 Views
  • 7 replies
  • 0 likes

Unable to reinstall spotify

PlanFree/PremiumCountryCanadaDeviceHP Elitebook 840 G1Operating SystemWindows 10 My Question or IssueI am trying to remove the spotify files manually from appdata to re install but it gives me a "File is already in use " error. I have made sure there...

Newbie

  Plan Free/Premium Country Canada Device HP Elitebook 840 G1 Operating System Windows 10   My Question or Issue I am trying to remove the spotify files manually from appdata to ...

leviE

Composer

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Cannot play Offline songs on Laptop

PlanPremiumCountrySwedenDevice(Intel Core, i5-3320M CPU 2,6 Ghz, 4 Gb RAM, Lenovo)Operating System(Windows 7, 64-bit system) My Question or IssueMy Lenovo laptop cannot play offline songs. I have re-installed and re-downloaded all the songs (less tha...

Newbie

Plan Premium Country Sweden Device (Intel Core, i5-3320M CPU 2,6 Ghz, 4 Gb RAM, Lenovo) Operating System (Windows 7, 64-bit system)   My Question or Issue My Lenovo laptop cannot play ...

424 Views

0 replies

0 likes

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Solved!! Can't play the current song

PlanFreeCountry CanadaDeviceDesktopOperating SystemWindows 10My Question or IssueEverytime I play a song it freezes and says "Can't play the current song"

Casual Listener

Plan Free Country  Canada Device Desktop Operating System Windows 10 My Question or Issue Everytime I play a song it freezes and says "Can't play the current song"  

Danielsalem

Newbie

1333 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Microsoft phone and whenever i search no matter what it is it comes up with no results founds

None of the below information is required. However, the more you provide the easier it will be for us to try and helpPlanUnsure my older brother controls my accountCountryEnglandDevice(Some microsoft windows its old)Operating System(iOS 10, Android O...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help Plan Unsure my older brother controls my account Country England Device (So...

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
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Solved!!Superuser Contribution Unable to view friend activity on Windows 10 laptop after switching from MacBook?

I used to be able to view friend activity on my Macbook, but after having the fully updated version on my Windows 10 laptop, am unable to see it (even with it turned on in settings).

Casual Listener

I used to be able to view friend activity on my Macbook, but after having the fully updated version on my Windows 10 laptop, am unable to see it (even with it turned on in settings).    &...

Katerina

Spotify Legend

1636 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Windows app not updating songs playlist

PlanPremiumCountryUSADeviceLG v35, windows 10 desktopOperating SystemAndroid Oreo, Windows 10 My Question or IssueHello, I'm having an issue where my songs playlist will not update on my windows computer. I listen 50/50 on my phone and on my PC, so w...

Newbie

Plan Premium Country USA Device LG v35, windows 10 desktop Operating System Android Oreo, Windows 10   My Question or Issue Hello, I'm having an issue where my songs playlist will...

1164 Views

0 replies

1 likes

  • 1164 Views
  • 0 replies
  • 1 likes

Can't play any song in Spotify app and spotify webplayer homepage wont even load

PlanFreeCountryGermanyDeviceComputerOperating SystemWindwos 10 My Question or IssueIf I try to listen to a song in the windows app it stops after few seconds and tells me it cant play the song. If I try to open the webplayer (open.spotify.com) it tel...

Casual Listener

Plan Free Country Germany Device Computer Operating System Windwos 10   My Question or Issue If I try to listen to a song in the windows app it stops after few seconds and tells me it ...

LittleStegi

Casual Listener

629 Views

2 replies

0 likes

  • 629 Views
  • 2 replies
  • 0 likes

Spotify won't play anything for me

PlanFreeCountryCanadaDeviceAsus ROG laptop(don't know exact model)Operating SystemWindows 10My Question or IssueWhenever I try to play any song it says "Spotify can't play this right now. if you have the file on your computer you can import it." When...

Casual Listener

  Plan Free Country Canada Device Asus ROG laptop(don't know exact model) Operating System Windows 10 My Question or Issue Whenever I try to play any song it says "Spotify can't play t...

Bittencourt

Spotify Star

609 Views

3 replies

0 likes

  • 609 Views
  • 3 replies
  • 0 likes

Solved!! Desktop shortcut without icon

Plan: FreeCountry: CataloniaDevice: Desktop PCOperating System: Windows 10 Pro 1809 My Question or Issue:After dragging and dropping the Spotify icon from the Start Menu to the Desktop, the proper shortcut is created but with no icon. It is shown wit...

Regular

Plan: Free Country: Catalonia Device: Desktop PC Operating System: Windows 10 Pro 1809   My Question or Issue: After dragging and dropping the Spotify icon from the Start Menu to the Deskt...

Juxuanu

Regular

11710 Views

3 replies

0 likes

  • 11710 Views
  • 3 replies
  • 0 likes

Import iTunes / AppleMusic

I use Apple Music / iTunes and wanted to give Spotify a try. But there is no option to import iTunes-Playlists, or is there any?A heavy tool on iTunes is option of creating a smart playlist by individual aspects based on rating, metadata, date of imp...

Newbie

I use Apple Music / iTunes and wanted to give Spotify a try. But there is no option to import iTunes-Playlists, or is there any? A heavy tool on iTunes is option of creating a smart playlist by indi...

609 Views

0 replies

3 likes

  • 609 Views
  • 0 replies
  • 3 likes

Shuffle Not Working

PlanPremiumCountryUSADeviceHP laptop/windows APPOperating SystemWindows 10 My Question or IssueWhen using the Spotify App for Windows PC, and shuffling certain playlists, Spotify will play as many as 25 songs in a row from the same artist, who makes ...

Newbie

Plan Premium Country USA Device HP laptop/windows APP Operating System Windows 10   My Question or Issue When using the Spotify App for Windows PC, and shuffling certain playlists, Spo...

643 Views

0 replies

0 likes

  • 643 Views
  • 0 replies
  • 0 likes

Spotify crashing on login on Windows 10

Every time I attempt to log in to Spotify on Windows 10, the whole app crashes. I've tried reinstalling, performing a "full clean install" by uninstalling and clearing AppData of any Spotify folders and installing again. I've tried uninstalling that,...

Casual Listener

Every time I attempt to log in to Spotify on Windows 10, the whole app crashes. I've tried reinstalling, performing a "full clean install" by uninstalling and clearing AppData of any Spotify folders ...

jakewprogrammer

Casual Listener

1170 Views

1 replies

1 likes

  • 1170 Views
  • 1 replies
  • 1 likes