A playlists are empty

[0l8haenz9g9ikyd]

Plan

Free

Country

Italy

Device

Acer Aspire 3

Operating System

Windows 10

My Question or Issue

Good morning. Since yesterday night i can't listen music in my app Spotify for desktop! I see all the playlist empty included top 50 Italy etc.. If I log from the browser it works, the problem is in the app.

Can anybody help me please??

[davearies]

I'm having the same problem

I tried to uninstall and re-install again and I tried also to reboot but it didn't work

I really don't know what to do

Dave 

[0l8haenz9g9ikyd]

Yea i tried all: log out, uninstall, restart pc.. but it doesn't work anyway..

ps: sorry for the topic title.. was "All playlist are empty"

[Sebasty · Accepted solution]

Hey @0l8haenz9g9ikyd  and @davearies 

Please try out the steps in this article (the hosts file method specifically), it could be that there are lines in hosts that block Spotify from working properly.

If that didn't help, try disabling your antimalware app (antivirus/adblocker).

Also if you have ever used an app called Ezblocker, it might cause such issues too - entries in hosts file and residual entries in regristry even when the executive app has been deleted. See this thread for more.

Let me know how it goes!

[davearies]

thank you for your help 

now it works 

[0l8haenz9g9ikyd]

Thank you Sebasty! I resolved with the first point!