A playlists are empty

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A playlists are empty

0l8haenz9g9ikyd
Casual Listener

Plan

Free

Country

Italy

Device

Acer Aspire 3

Operating System

Windows 10

 

My Question or Issue

Good morning. Since yesterday night i can't listen music in my app Spotify for desktop! I see all the playlist empty included top 50 Italy etc.. If I log from the browser it works, the problem is in the app.

Can anybody help me please??

 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: A playlists are empty

Rock Star 16
Rock Star 16

Hey @0l8haenz9g9ikyd  and @davearies 

 

Please try out the steps in this article (the hosts file method specifically), it could be that there are lines in hosts that block Spotify from working properly.

 

If that didn't help, try disabling your antimalware app (antivirus/adblocker).

Also if you have ever used an app called Ezblocker, it might cause such issues too - entries in hosts file and residual entries in regristry even when the executive app has been deleted. See this thread for more.

 

Let me know how it goes!

SebastyRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
5 Replies

Re: A playlists are empty

davearies
Casual Listener

I'm having the same problem

I tried to uninstall and re-install again and I tried also to reboot but it didn't work

I really don't know what to do

Dave 

Re: A playlists are empty

0l8haenz9g9ikyd
Casual Listener

Yea i tried all: log out, uninstall, restart pc.. but it doesn't work anyway..

 

ps: sorry for the topic title.. was "All playlist are empty"

Solution!

Re: A playlists are empty

Rock Star 16
Rock Star 16

Hey @0l8haenz9g9ikyd  and @davearies 

 

Please try out the steps in this article (the hosts file method specifically), it could be that there are lines in hosts that block Spotify from working properly.

 

If that didn't help, try disabling your antimalware app (antivirus/adblocker).

Also if you have ever used an app called Ezblocker, it might cause such issues too - entries in hosts file and residual entries in regristry even when the executive app has been deleted. See this thread for more.

 

Let me know how it goes!

SebastyRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: A playlists are empty

davearies
Casual Listener

thank you for your help 

now it works 

Re: All playlists are empty

0l8haenz9g9ikyd
Casual Listener

Thank you Sebasty! I resolved with the first point!

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