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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

149579 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

136502 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11241 Views

1 replies

6 likes

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Solved!! Music stops playing on spotify

PlanPremiumCountrySpainDeviceAsus TUF Gaming FX504Operating SystemWindows 10 My Question or IssueWhen I play a song, it plays for 5 secons aproximately and then it stops playing (look at the video I send you). On other occasions, songs simply don't p...

Casual Listener

Plan Premium Country Spain Device Asus TUF Gaming FX504 Operating System Windows 10   My Question or Issue When I play a song, it plays for 5 secons aproximately and then it stops play...

Draniik

Regular

2655 Views

5 replies

2 likes

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Solved!! Spotify don't open

PlanFreeCountryBrazilDeviceComputerOperating SystemWindows 7 My Question or IssueSince I updated the spotify I can't open it anymore, not even the "unistall" works, i tried to reinstall, move the file, I tried everything I could search on Internet, i...

Casual Listener

Plan Free Country Brazil Device Computer Operating System Windows 7   My Question or Issue Since I updated the spotify I can't open it anymore, not even the "unistall" works, i tried t...

jackcoverley

Casual Listener

1306 Views

2 replies

1 likes

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Discord: Your mic has been transmitting for more 30 seconds

I know there are people who can still use Spotify even while they are in the microphone chat in Discord. How am I able to achieve this in Windows 10?

Newbie

I know there are people who can still use Spotify even while they are in the microphone chat in Discord. How am I able to achieve this in Windows 10?

807 Views

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New library

PlanFree (former Family) DeviceiPhone 8Operating SystemWindows 10 Since the introduction of the new library "structure" there is a major difference that is bothering me, and, as far as i can tell, i'm not alone in this. Putting aside the new "social"...

Newbie

Plan Free (former Family)   Device iPhone 8 Operating System Windows 10   Since the introduction of the new library "structure" there is a major difference that is bothering me, and...

384 Views

0 replies

0 likes

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Spotify doesn't play most of the songs from an artist: Pinguini Tattici Nucleari

PlanFreeCountryItalyDeviceAsus VivoBookOperating SystemWindows 10 My Question or IssueSpotify for Pc doesn't reproduce most of the song from the artist "Pinguini Tattici Nucleari" tried the solution to delete the file with Spotify.url but there's no ...

Newbie

Plan Free Country Italy Device Asus VivoBook Operating System Windows 10   My Question or Issue Spotify for Pc doesn't reproduce most of the song from the artist "Pinguini Tattici Nucl...

316 Views

0 replies

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Solved!! Google hijacking my keyboard shortcuts

Operating SystemWindows 10 My Question or IssueOn my keyboard I have volume up/down, next song and pause/play keys. I have to press my FN key for these to work. All of the keys work on spotify and always have worked. Yesterday I cleared my cache on c...

Casual Listener

Operating System Windows 10   My Question or Issue On my keyboard I have volume up/down, next song and pause/play keys. I have to press my FN key for these to work. All of the keys work on s...

Exhaust

Casual Listener

2424 Views

3 replies

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Song doesn't resume at windows restart

PlanPremiumDeviceComputerOperating SystemWindows 10 My Question or IssueHello, I'm coming to see you because I need help, at windows startup and spotify, the music does not resume where I stopped while before i shut down windows, I would like to know...

Casual Listener

Plan Premium Device Computer Operating System Windows 10   My Question or Issue Hello, I'm coming to see you because I need help, at windows startup and spotify, the music does not res...

372 Views

0 replies

1 likes

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Solved!! Spotify ne se lance plus

Bonjour à tous,je viens solliciter votre aide afin de m'aider à trouver un problème.J'ai un abonnement prenium de Spotify et son programme fonctionnait correctement sur mon ordinateur sous windows 7 pro. Jusqu'au jour où, le programme me fait un capr...

Casual Listener

Bonjour à tous, je viens solliciter votre aide afin de m'aider à trouver un problème. J'ai un abonnement prenium de Spotify et son programme fonctionnait correctement sur mon ordinateur sous window...

0ttaku

Newbie

4036 Views

2 replies

0 likes

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Spotify app keeps skipping songs

PlanPremiumCountryPolandDeviceDell laptopOperating SystemWin10 My Question or IssueSpotify App keeps skipping songs every second or faster. Of course its impossible to listen to music like that.I already tried reinstallig, i turned off hardware accel...

Newbie

Plan Premium Country Poland Device Dell laptop Operating System Win10   My Question or Issue Spotify App keeps skipping songs every second or faster. Of course its impossible to listen...

568 Views

0 replies

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Spotify library content doesn't match across devices.

I use Spotify on my phone, add an album to my Library. (Or I add an album to my library while on my computer at work.) I then use Spotify on my home PC (Windows 8.1) and the album is not in my library. It only started happening a few months ago I thi...

Casual Listener

I use Spotify on my phone, add an album to my Library. (Or I add an album to my library while on my computer at work.)   I then use Spotify on my home PC (Windows 8.1) and the album is not in ...

381 Views

0 replies

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Solved!! Youtube overrides my media keys

Operating System(Windows 10) KeyboardBlackweb Centaur mechanical keyboard My Question or IssueUnless I click into spotify, if I have youtube open, not even the current window, tab, or on-screen, and I hit play/pause (F7 function) youtube overrides sp...

Casual Listener

Operating System (Windows 10)   Keyboard Blackweb Centaur mechanical keyboard   My Question or Issue Unless I click into spotify, if I have youtube open, not even the current window,...

Sharoarlowe

Visitor

14620 Views

5 replies

6 likes

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Solved!!Superuser Contribution La Música se detiene despues de unos segundos (PC)

PlanGratisPaísMéxico DispositivoPCSistema operativoWindows 10 Mi pregunta o problema es:Hace unos días no puedo reproducir mi musica, todo empezo cuando reinstale Spotify. Reinstale inicie Spotify y alcabo de unos segundos 3-10s se detiene y marca ca...

Casual Listener

  Plan Gratis País México  Dispositivo PC Sistema operativo Windows 10   Mi pregunta o problema es: Hace unos días no puedo reproducir mi musica, todo empezo cuando reinst...

Funambulizer

Visitor

68697 Views

14 replies

2 likes

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Upgrade button and upgrade banners not clickable

PlanFree/PremiumCountrySouth AfricaDeviceWindows PCOperating SystemWindows 10 My Question or IssueI am unable to click on any "upgrade" button on the Spotify app. Even the upgrade banners that pop up are not clickable.

Casual Listener

Plan Free/Premium Country South Africa Device Windows PC Operating System Windows 10   My Question or Issue I am unable to click on any "upgrade" button on the Spotify app. Even the up...

386 Views

0 replies

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Solved!! Music stops after few secpnds

Hi, I've had spotify for a few yesrs now and never had this issue up until recently...Songs only play for a few seconds (3-10) until they stop and a message saying "The current song cannot be played" pops up and I cant skip to any part to the song to...

Regular

Hi, I've had spotify for a few yesrs now and never had this issue up until recently... Songs only play for a few seconds (3-10) until they stop and a message saying "The current song cannot be playe...

mxjaa

Regular

11723 Views

12 replies

3 likes

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No longer downloaded offline albums on Windows

Earlier, I could see downloaded albums in "Albums" section when offline. Now I see none of my downloaded albums and only accessible within "Songs" section.What is going here?! PlanPremium PlatformWindows 10

Visitor

Earlier, I could see downloaded albums in "Albums" section when offline. Now I see none of my downloaded albums and only accessible within "Songs" section. What is going here?!   Plan Premiu...

391 Views

0 replies

0 likes

Desktop
Offline listening
Windows PC
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My Spotfy was playing disgusting musics by itself

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 10 My Question or IssueI got Spotify in my PC, sometimes I was listening some music, or my pc is at standby and it change the playing music or start to play some musics by itself. I've already d...

Newbie

Plan Premium Country Brazil Device PC Operating System Windows 10   My Question or Issue I got Spotify in my PC, sometimes I was listening some music, or my pc is at standby and it...

Bittencourt

Spotify Star

326 Views

1 replies

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Spotify wont lauch

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 7 My Question or IssueI am trying to lauch Spotify on my windows desktop like I do everyday and it wont start. I tried to troubleshoot and the message I get is "Spotify is incompatib...

Casual Listener

Plan Premium Country United States Device Desktop Operating System Windows 7   My Question or Issue I am trying to lauch Spotify on my windows desktop like I do everyday and it wont st...

JasonLowrey

Casual Listener

523 Views

4 replies

0 likes

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Desktop doesn't launch

Plan: Premium; Country: France; Operating System: W7 x64; My Question or IssueAfter patching my Spotify Desktop App for Windows Yesterday, my app didn't launch again. I tried to uninstall and reinstall but nothing change. And there is nothing about s...

Newbie

Plan: Premium; Country: France; Operating System: W7 x64;   My Question or Issue After patching my Spotify Desktop App for Windows Yesterday, my app didn't launch aga...

cocobuggy1

Newbie

519 Views

3 replies

1 likes

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Windows 7 Spotify April 18th 2019 No Response

Over a dozen users in three seperate locations using seperate accounts - none of us can open or uninstall Spotify. Have deleted all files as won't uninstall and re-installed but no change.Spinny circle for 2 seconds then nothing.Using the web player ...

Newbie

Over a dozen users in three seperate locations using seperate accounts - none of us can open or uninstall Spotify. Have deleted all files as won't uninstall and re-installed but no change. Spinny ci...

Nico

Community Legend

471 Views

1 replies

4 likes

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Error 117 - Windows

PlanFreeCountryBrazilDeviceNotebook Dell Inspiron 15Operating SystemWindows 10 My Question or IssueSo i've been trying to make the Spotify work on my Notebook, but it always end up in a error 117 - 'Maybe the firewall is blocking spotify...' i have a...

Newbie

  Plan Free Country Brazil Device Notebook Dell Inspiron 15 Operating System Windows 10   My Question or Issue So i've been trying to make the Spotify work on my Notebook, but it...

Bittencourt

Spotify Star

1389 Views

1 replies

0 likes

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