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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82988 Views

40 replies

68 likes

  • 82988 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

787624 Views

503 replies

64 likes

  • 787624 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21635 Views

22 replies

6 likes

  • 21635 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2979 Views

0 replies

4 likes

  • 2979 Views
  • 0 replies
  • 4 likes

"Popular" section of artist page

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 7 My Question or IssueI asked this before and it seems like such a no brainer I can't believe I have to ask it again after all this time: Why is the section called "Popular," which would imply ...

Roadie

Plan Premium Country USA Device Laptop Operating System Windows 7   My Question or Issue I asked this before and it seems like such a no brainer I can't believe I have to ask it again ...

MaxieWoxy

Roadie

2767 Views

2 replies

0 likes

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  • 2 replies
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Friend feed not refreshing

PlanFreeCountryItalyDeviceAsus ROG GL703Operating SystemW10 My Question or IssueMy friend feed is not refreshing

Casual Listener

Plan Free Country Italy Device Asus ROG GL703 Operating System W10   My Question or Issue My friend feed is not refreshing

FabbioV

Casual Listener

773 Views

4 replies

2 likes

Friend Feed
  • 773 Views
  • 4 replies
  • 2 likes

Album art doesn't display on my Desktop Windows app

PlanFree/PremiumCountryUnited StatesOperating SystemWindows VistaMy Question or IssueAlbum cover art on the left taskbar doesn't display

Casual Listener

Plan Free/Premium Country United States Operating System Windows Vista My Question or Issue Album cover art on the left taskbar doesn't display  

rudyoverlord

Casual Listener

536 Views

2 replies

0 likes

  • 536 Views
  • 2 replies
  • 0 likes

Unable to show favorites track in my library

PlanPremiumCountryCzech Rep.DeviceHP spectre x360Operating SystemWindows 10 Pro My Question or IssueIn a web player or in Android app you can open list of favorited tracks in a library. Unfortunatelly I can't found this functionality in Windows App. ...

Newbie

Plan Premium Country Czech Rep. Device HP spectre x360 Operating System Windows 10 Pro   My Question or Issue In a web player or in Android app you can open list of favorited tracks in...

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
  • 0 likes

Discover Weekly didn't update

PlanPremiumCountryBrazilDevicesWindows 10 Laptop, Windows 10 Desktop and Samsung S9 Operating SystemWindows 10 & Android 8 My Question or IssueI tried to update or remove my Discover Weekly picture in so many ways, unfollowing the playlist, logging o...

Casual Listener

Plan Premium Country Brazil Devices Windows 10 Laptop, Windows 10 Desktop and Samsung S9   Operating System Windows 10 & Android 8   My Question or Issue I tried to update or...

590 Views

0 replies

0 likes

Discoverweekly
Update
  • 590 Views
  • 0 replies
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Adding playlists to folders without having to drag and drop

Hello all,I'm trying to sort my playlists into playlist folders but it is virtually impossible for me using the 'drag and drop' method, given i've a lot of playlists and to drag the ones wayyyy down my list back up to the folder I want them in is so ...

Newbie

Hello all, I'm trying to sort my playlists into playlist folders but it is virtually impossible for me using the 'drag and drop' method, given i've a lot of playlists and to drag the ones wayyyy dow...

MaxieWoxy

Roadie

429 Views

1 replies

1 likes

  • 429 Views
  • 1 replies
  • 1 likes

Why is the left half of the volume bar useless?

PlanFreeCountryPortugalOperating SystemWindows 10 My Question or IssueThe volume bar feels useless in the left half of the bar, it's almost like it only starts halfway through the bar. Is this supposed to be like that?

Casual Listener

Plan Free Country Portugal Operating System Windows 10   My Question or Issue The volume bar feels useless in the left half of the bar, it's almost like it only starts halfway through th...

MaxieWoxy

Roadie

933 Views

6 replies

0 likes

  • 933 Views
  • 6 replies
  • 0 likes

Spotify is unbelievably slow

PlanFreeCountryUKDevicePCOperating SystemWindows 7 My Question or IssueThe spotify desktop app is the slowest app I have ever used, bar none, I have turned off hardware acceleration as was advised, which worked for all of two minutes. Sometimes it ca...

Newbie

  Plan Free Country UK Device PC Operating System Windows 7   My Question or Issue The spotify desktop app is the slowest app I have ever used, bar none, I have turned off hardwa...

MaxieWoxy

Roadie

1134 Views

4 replies

5 likes

  • 1134 Views
  • 4 replies
  • 5 likes

Can't move songs around using the left click option after arranging songs in artist sequence

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

MaxieWoxy

Roadie

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

spotify repeats too much!

PlanFree/PremiumDevice(iPhone, Samsung Galaxy 9)Operating System(Windows 10,etc.) My Question or Issue why is spotify repeats songs too much in all playlists ???im going crazy

Newbie

Plan Free/Premium Device (iPhone, Samsung Galaxy 9) Operating System (Windows 10,etc.)   My Question or Issue   why is spotify repeats songs too much in all playlists ??? im going...

MaxieWoxy

Roadie

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Spotify mutes while using my headphone's microphone

PlanPremiumCountryU.S.ADeviceWindows PCOperating SystemWindows 10 My Question or IssueI have noticed that whenever my computer is using my microphone (in a Discord call, when switching audio playback devices, etc.) Spotify still plays but has no soun...

Newbie

Plan Premium Country U.S.A Device Windows PC Operating System Windows 10   My Question or Issue I have noticed that whenever my computer is using my microphone (in a Discord call, when...

580 Views

0 replies

0 likes

  • 580 Views
  • 0 replies
  • 0 likes

All of a sudden can't move tracksin playlist!!!!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

MaxieWoxy

Roadie

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Songs playlist will not sync/update on Windows

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue Hi there, Spoitfy community. I'm really at a loss here with this issue. I've come across a few songs that I've saved (via the plus button under the album art) and I have to ...

Newbie

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue   Hi there, Spoitfy community.   I'm really at a loss here with this issue. I've come...

331 Views

0 replies

1 likes

  • 331 Views
  • 0 replies
  • 1 likes

Playlist description is caching on desktop app

DeviceDell UltrabookOperating SystemWindows 10 My Question or IssueChanging a playlist description seems to update the description on other devices (thus, the server I guess). However, no change is reflected on the desktop app. I waited days because ...

Newbie

Device Dell Ultrabook Operating System Windows 10   My Question or Issue Changing a playlist description seems to update the description on other devices (thus, the server I guess). Howeve...

325 Views

0 replies

1 likes

  • 325 Views
  • 0 replies
  • 1 likes

[Web Player] Advertisement systematically freezing the player

Whenever an advertisement is played, the operative system (in my case Firefox) blocks the tab with the message "A web page is slowing down your browser"; after that the page stops working and I need to restart Spotify (even refreshing won´t work).

Casual Listener

Whenever an advertisement is played, the operative system (in my case Firefox) blocks the tab with the message "A web page is slowing down your browser"; after that the page stops working and I need ...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Spotify keeps opening on startup

PlanPremium Operating SystemWindows 10 My Question or Issue Spotify keeps opening on startup. Yes, I went to Spotify settings and checked No in the options. I forbid it from starting in the Task manager. It STILL keeps opening when I log in. How is t...

Regular

Plan Premium   Operating System Windows 10   My Question or Issue   Spotify keeps opening on startup. Yes, I went to Spotify settings and checked No in the options. I forbid it...

Nevibya

Regular

1330 Views

6 replies

0 likes

  • 1330 Views
  • 6 replies
  • 0 likes

Spotify Connect stop working

Hello! Faced such a problem. Devices are not displayed in the spotify connect. On the web player and android device everything is fine. And on the laptop is an empty menu. It is strange that after reinstalling the application everything works like a ...

Newbie

Hello! Faced such a problem. Devices are not displayed in the spotify connect. On the web player and android device everything is fine. And on the laptop is an empty menu. It is strange that after re...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Wrong Albums associated with Artist Harlequin

PlanPremiumCountryCanadaDeviceWindows PCOperating SystemWindows 10My Question or IssueHi there, Browsing some music tonight. Found an old band I used to listen to. Harlequin. Know them well. A band that started in my home town of Winnipeg, Manitoba, ...

Roadie

Plan Premium Country Canada Device Windows PC Operating System Windows 10 My Question or Issue Hi there,   Browsing some music tonight. Found an old band I used to listen to. Harlequi...

372 Views

0 replies

0 likes

Wrong Music Association
  • 372 Views
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[bug] NPR News Now Podcast not properly updating.

PlanPremiumCountryUSADevice(s)Samsung Note 3, Samsung Note 8, Windows 10.Operating SystemWindows 10, Android (multiple versions) My Question or IssueAs the title implies, the podcast NPR News Now which provides hourly news does not properly update wh...

Casual Listener

Plan Premium Country USA Device(s) Samsung Note 3, Samsung Note 8, Windows 10. Operating System Windows 10, Android (multiple versions)   My Question or Issue As the title implies, the...

1100 Views

0 replies

1 likes

bug
npr
podcast
  • 1100 Views
  • 0 replies
  • 1 likes

Recent Issues with Online/Offline and tracks not being available

PlanPremiumCountry Australia DeviceOperating System PC Win 7/64 My Question or IssueRecently I noticed that there seems to be an issue with connecting. I notice that my friends are no longer shown, many records will not play though others do. So I ca...

Regular

Plan Premium Country Australia   Device Operating System  PC Win 7/64     My Question or Issue Recently I noticed that there seems to be an issue with connecting.&nbs...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes