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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81048 Views

40 replies

68 likes

  • 81048 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775622 Views

503 replies

64 likes

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  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

17941 Views

19 replies

5 likes

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  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2786 Views

0 replies

4 likes

  • 2786 Views
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Album art doesn't display on my Desktop Windows app

PlanFree/PremiumCountryUnited StatesOperating SystemWindows VistaMy Question or IssueAlbum cover art on the left taskbar doesn't display

Casual Listener

Plan Free/Premium Country United States Operating System Windows Vista My Question or Issue Album cover art on the left taskbar doesn't display  

rudyoverlord

Casual Listener

532 Views

2 replies

0 likes

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  • 2 replies
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Unable to show favorites track in my library

PlanPremiumCountryCzech Rep.DeviceHP spectre x360Operating SystemWindows 10 Pro My Question or IssueIn a web player or in Android app you can open list of favorited tracks in a library. Unfortunatelly I can't found this functionality in Windows App. ...

Newbie

Plan Premium Country Czech Rep. Device HP spectre x360 Operating System Windows 10 Pro   My Question or Issue In a web player or in Android app you can open list of favorited tracks in...

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
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Discover Weekly didn't update

PlanPremiumCountryBrazilDevicesWindows 10 Laptop, Windows 10 Desktop and Samsung S9 Operating SystemWindows 10 & Android 8 My Question or IssueI tried to update or remove my Discover Weekly picture in so many ways, unfollowing the playlist, logging o...

Casual Listener

Plan Premium Country Brazil Devices Windows 10 Laptop, Windows 10 Desktop and Samsung S9   Operating System Windows 10 & Android 8   My Question or Issue I tried to update or...

588 Views

0 replies

0 likes

Discoverweekly
Update
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Adding playlists to folders without having to drag and drop

Hello all,I'm trying to sort my playlists into playlist folders but it is virtually impossible for me using the 'drag and drop' method, given i've a lot of playlists and to drag the ones wayyyy down my list back up to the folder I want them in is so ...

Newbie

Hello all, I'm trying to sort my playlists into playlist folders but it is virtually impossible for me using the 'drag and drop' method, given i've a lot of playlists and to drag the ones wayyyy dow...

MaxieWoxy

Roadie

421 Views

1 replies

1 likes

  • 421 Views
  • 1 replies
  • 1 likes

Why is the left half of the volume bar useless?

PlanFreeCountryPortugalOperating SystemWindows 10 My Question or IssueThe volume bar feels useless in the left half of the bar, it's almost like it only starts halfway through the bar. Is this supposed to be like that?

Casual Listener

Plan Free Country Portugal Operating System Windows 10   My Question or Issue The volume bar feels useless in the left half of the bar, it's almost like it only starts halfway through th...

MaxieWoxy

Roadie

914 Views

6 replies

0 likes

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  • 6 replies
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Spotify is unbelievably slow

PlanFreeCountryUKDevicePCOperating SystemWindows 7 My Question or IssueThe spotify desktop app is the slowest app I have ever used, bar none, I have turned off hardware acceleration as was advised, which worked for all of two minutes. Sometimes it ca...

Newbie

  Plan Free Country UK Device PC Operating System Windows 7   My Question or Issue The spotify desktop app is the slowest app I have ever used, bar none, I have turned off hardwa...

MaxieWoxy

Roadie

1123 Views

4 replies

5 likes

  • 1123 Views
  • 4 replies
  • 5 likes

Can't move songs around using the left click option after arranging songs in artist sequence

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

MaxieWoxy

Roadie

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

spotify repeats too much!

PlanFree/PremiumDevice(iPhone, Samsung Galaxy 9)Operating System(Windows 10,etc.) My Question or Issue why is spotify repeats songs too much in all playlists ???im going crazy

Newbie

Plan Free/Premium Device (iPhone, Samsung Galaxy 9) Operating System (Windows 10,etc.)   My Question or Issue   why is spotify repeats songs too much in all playlists ??? im going...

MaxieWoxy

Roadie

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Spotify mutes while using my headphone's microphone

PlanPremiumCountryU.S.ADeviceWindows PCOperating SystemWindows 10 My Question or IssueI have noticed that whenever my computer is using my microphone (in a Discord call, when switching audio playback devices, etc.) Spotify still plays but has no soun...

Newbie

Plan Premium Country U.S.A Device Windows PC Operating System Windows 10   My Question or Issue I have noticed that whenever my computer is using my microphone (in a Discord call, when...

569 Views

0 replies

0 likes

  • 569 Views
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All of a sudden can't move tracksin playlist!!!!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

MaxieWoxy

Roadie

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Songs playlist will not sync/update on Windows

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue Hi there, Spoitfy community. I'm really at a loss here with this issue. I've come across a few songs that I've saved (via the plus button under the album art) and I have to ...

Newbie

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue   Hi there, Spoitfy community.   I'm really at a loss here with this issue. I've come...

327 Views

0 replies

1 likes

  • 327 Views
  • 0 replies
  • 1 likes

Playlist description is caching on desktop app

DeviceDell UltrabookOperating SystemWindows 10 My Question or IssueChanging a playlist description seems to update the description on other devices (thus, the server I guess). However, no change is reflected on the desktop app. I waited days because ...

Newbie

Device Dell Ultrabook Operating System Windows 10   My Question or Issue Changing a playlist description seems to update the description on other devices (thus, the server I guess). Howeve...

321 Views

0 replies

1 likes

  • 321 Views
  • 0 replies
  • 1 likes

[Web Player] Advertisement systematically freezing the player

Whenever an advertisement is played, the operative system (in my case Firefox) blocks the tab with the message "A web page is slowing down your browser"; after that the page stops working and I need to restart Spotify (even refreshing won´t work).

Casual Listener

Whenever an advertisement is played, the operative system (in my case Firefox) blocks the tab with the message "A web page is slowing down your browser"; after that the page stops working and I need ...

333 Views

0 replies

0 likes

  • 333 Views
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Spotify keeps opening on startup

PlanPremium Operating SystemWindows 10 My Question or Issue Spotify keeps opening on startup. Yes, I went to Spotify settings and checked No in the options. I forbid it from starting in the Task manager. It STILL keeps opening when I log in. How is t...

Regular

Plan Premium   Operating System Windows 10   My Question or Issue   Spotify keeps opening on startup. Yes, I went to Spotify settings and checked No in the options. I forbid it...

Nevibya

Regular

1305 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Spotify Connect stop working

Hello! Faced such a problem. Devices are not displayed in the spotify connect. On the web player and android device everything is fine. And on the laptop is an empty menu. It is strange that after reinstalling the application everything works like a ...

Newbie

Hello! Faced such a problem. Devices are not displayed in the spotify connect. On the web player and android device everything is fine. And on the laptop is an empty menu. It is strange that after re...

411 Views

0 replies

0 likes

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Wrong Albums associated with Artist Harlequin

PlanPremiumCountryCanadaDeviceWindows PCOperating SystemWindows 10My Question or IssueHi there, Browsing some music tonight. Found an old band I used to listen to. Harlequin. Know them well. A band that started in my home town of Winnipeg, Manitoba, ...

Roadie

Plan Premium Country Canada Device Windows PC Operating System Windows 10 My Question or Issue Hi there,   Browsing some music tonight. Found an old band I used to listen to. Harlequi...

370 Views

0 replies

0 likes

Wrong Music Association
  • 370 Views
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[bug] NPR News Now Podcast not properly updating.

PlanPremiumCountryUSADevice(s)Samsung Note 3, Samsung Note 8, Windows 10.Operating SystemWindows 10, Android (multiple versions) My Question or IssueAs the title implies, the podcast NPR News Now which provides hourly news does not properly update wh...

Casual Listener

Plan Premium Country USA Device(s) Samsung Note 3, Samsung Note 8, Windows 10. Operating System Windows 10, Android (multiple versions)   My Question or Issue As the title implies, the...

1080 Views

0 replies

1 likes

bug
npr
podcast
  • 1080 Views
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Recent Issues with Online/Offline and tracks not being available

PlanPremiumCountry Australia DeviceOperating System PC Win 7/64 My Question or IssueRecently I noticed that there seems to be an issue with connecting. I notice that my friends are no longer shown, many records will not play though others do. So I ca...

Regular

Plan Premium Country Australia   Device Operating System  PC Win 7/64     My Question or Issue Recently I noticed that there seems to be an issue with connecting.&nbs...

301 Views

0 replies

0 likes

  • 301 Views
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Bring Back My Saved Artist

When I save music to my library it should be as simple as storing a list of the artist, albums, and songs I have saved and then having the option to sort through those and further see them organized alphabetically. I have seen this function in other ...

Casual Listener

When I save music to my library it should be as simple as storing a list of the artist, albums, and songs I have saved and then having the option to sort through those and further see them organized ...

710 Views

0 replies

8 likes

artist
Layout
saved
UI
  • 710 Views
  • 0 replies
  • 8 likes

"Artists" section of my library gone

PlanPremiumCountryDenmarkDeviceiPhone 6Operating SystemWindows 10 My Question or IssueAfter logging in today on my desktop (windows 10) my artists section of my library is empty, and is asking me to go browse new artists. I had something like 1200 so...

Newbie

  Plan Premium Country Denmark Device iPhone 6 Operating System Windows 10   My Question or Issue After logging in today on my desktop (windows 10) my artists section of my libra...

Skyout47

Casual Listener

752 Views

2 replies

3 likes

bug
  • 752 Views
  • 2 replies
  • 3 likes