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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84062 Views

40 replies

68 likes

  • 84062 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797286 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24318 Views

25 replies

7 likes

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  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3087 Views

0 replies

4 likes

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  • 0 replies
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Explanation in List popular songs of an artist

Hello! What does the number been, that stands on the right side when I click on an Artist an see his most popular song list (in the desktop app win 10). Is it how often the song is played or how much people downloaded it or what is it about? There is...

Casual Listener

Hello! What does the number been, that stands on the right side when I click on an Artist an see his most popular song list (in the desktop app win 10). Is it how often the song is played or how much...

MaxieWoxy

Roadie

3990 Views

5 replies

0 likes

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Desktop Application Crashes

PlanPremiumCountryUSADeviceDell Precision M6800Operating System64-bit Windows 7 Professional SP1 My Question or IssueThe desktop application will open a black window for a moment, but then crash and close. If I do a clean reinstall (deleting Appdata ...

Casual Listener

Plan Premium Country USA Device Dell Precision M6800 Operating System 64-bit Windows 7 Professional SP1   My Question or Issue The desktop application will open a black window for a mo...

396 Views

0 replies

0 likes

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Spotify Connect keeps disconneting

PlanPremiumCountryDenmarkDeviceDesktop and IPhoneOperating SystemWindows 10, IOS 10 My Question or IssueWhen playing from my desktop or IPhone, Spotify disconnects and disappears from availible devices after a few minutes. If i leave it, it automatic...

Regular

Plan Premium Country Denmark Device Desktop and IPhone Operating System Windows 10, IOS 10   My Question or Issue When playing from my desktop or IPhone, Spotify disconnects and disapp...

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
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"Popular" section of artist page

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 7 My Question or IssueI asked this before and it seems like such a no brainer I can't believe I have to ask it again after all this time: Why is the section called "Popular," which would imply ...

Roadie

Plan Premium Country USA Device Laptop Operating System Windows 7   My Question or Issue I asked this before and it seems like such a no brainer I can't believe I have to ask it again ...

MaxieWoxy

Roadie

2788 Views

2 replies

0 likes

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  • 2 replies
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Friend feed not refreshing

PlanFreeCountryItalyDeviceAsus ROG GL703Operating SystemW10 My Question or IssueMy friend feed is not refreshing

Casual Listener

Plan Free Country Italy Device Asus ROG GL703 Operating System W10   My Question or Issue My friend feed is not refreshing

FabbioV

Casual Listener

781 Views

4 replies

2 likes

Friend Feed
  • 781 Views
  • 4 replies
  • 2 likes

Album art doesn't display on my Desktop Windows app

PlanFree/PremiumCountryUnited StatesOperating SystemWindows VistaMy Question or IssueAlbum cover art on the left taskbar doesn't display

Casual Listener

Plan Free/Premium Country United States Operating System Windows Vista My Question or Issue Album cover art on the left taskbar doesn't display  

rudyoverlord

Casual Listener

539 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Unable to show favorites track in my library

PlanPremiumCountryCzech Rep.DeviceHP spectre x360Operating SystemWindows 10 Pro My Question or IssueIn a web player or in Android app you can open list of favorited tracks in a library. Unfortunatelly I can't found this functionality in Windows App. ...

Newbie

Plan Premium Country Czech Rep. Device HP spectre x360 Operating System Windows 10 Pro   My Question or Issue In a web player or in Android app you can open list of favorited tracks in...

276 Views

0 replies

0 likes

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  • 0 replies
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Discover Weekly didn't update

PlanPremiumCountryBrazilDevicesWindows 10 Laptop, Windows 10 Desktop and Samsung S9 Operating SystemWindows 10 & Android 8 My Question or IssueI tried to update or remove my Discover Weekly picture in so many ways, unfollowing the playlist, logging o...

Casual Listener

Plan Premium Country Brazil Devices Windows 10 Laptop, Windows 10 Desktop and Samsung S9   Operating System Windows 10 & Android 8   My Question or Issue I tried to update or...

592 Views

0 replies

0 likes

Discoverweekly
Update
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Adding playlists to folders without having to drag and drop

Hello all,I'm trying to sort my playlists into playlist folders but it is virtually impossible for me using the 'drag and drop' method, given i've a lot of playlists and to drag the ones wayyyy down my list back up to the folder I want them in is so ...

Newbie

Hello all, I'm trying to sort my playlists into playlist folders but it is virtually impossible for me using the 'drag and drop' method, given i've a lot of playlists and to drag the ones wayyyy dow...

MaxieWoxy

Roadie

430 Views

1 replies

1 likes

  • 430 Views
  • 1 replies
  • 1 likes

Why is the left half of the volume bar useless?

PlanFreeCountryPortugalOperating SystemWindows 10 My Question or IssueThe volume bar feels useless in the left half of the bar, it's almost like it only starts halfway through the bar. Is this supposed to be like that?

Casual Listener

Plan Free Country Portugal Operating System Windows 10   My Question or Issue The volume bar feels useless in the left half of the bar, it's almost like it only starts halfway through th...

MaxieWoxy

Roadie

944 Views

6 replies

1 likes

  • 944 Views
  • 6 replies
  • 1 likes

Spotify is unbelievably slow

PlanFreeCountryUKDevicePCOperating SystemWindows 7 My Question or IssueThe spotify desktop app is the slowest app I have ever used, bar none, I have turned off hardware acceleration as was advised, which worked for all of two minutes. Sometimes it ca...

Newbie

  Plan Free Country UK Device PC Operating System Windows 7   My Question or Issue The spotify desktop app is the slowest app I have ever used, bar none, I have turned off hardwa...

MaxieWoxy

Roadie

1145 Views

4 replies

5 likes

  • 1145 Views
  • 4 replies
  • 5 likes

Can't move songs around using the left click option after arranging songs in artist sequence

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

MaxieWoxy

Roadie

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

spotify repeats too much!

PlanFree/PremiumDevice(iPhone, Samsung Galaxy 9)Operating System(Windows 10,etc.) My Question or Issue why is spotify repeats songs too much in all playlists ???im going crazy

Newbie

Plan Free/Premium Device (iPhone, Samsung Galaxy 9) Operating System (Windows 10,etc.)   My Question or Issue   why is spotify repeats songs too much in all playlists ??? im going...

MaxieWoxy

Roadie

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Spotify mutes while using my headphone's microphone

PlanPremiumCountryU.S.ADeviceWindows PCOperating SystemWindows 10 My Question or IssueI have noticed that whenever my computer is using my microphone (in a Discord call, when switching audio playback devices, etc.) Spotify still plays but has no soun...

Newbie

Plan Premium Country U.S.A Device Windows PC Operating System Windows 10   My Question or Issue I have noticed that whenever my computer is using my microphone (in a Discord call, when...

581 Views

0 replies

0 likes

  • 581 Views
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All of a sudden can't move tracksin playlist!!!!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

MaxieWoxy

Roadie

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Songs playlist will not sync/update on Windows

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue Hi there, Spoitfy community. I'm really at a loss here with this issue. I've come across a few songs that I've saved (via the plus button under the album art) and I have to ...

Newbie

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue   Hi there, Spoitfy community.   I'm really at a loss here with this issue. I've come...

332 Views

0 replies

1 likes

  • 332 Views
  • 0 replies
  • 1 likes

Playlist description is caching on desktop app

DeviceDell UltrabookOperating SystemWindows 10 My Question or IssueChanging a playlist description seems to update the description on other devices (thus, the server I guess). However, no change is reflected on the desktop app. I waited days because ...

Newbie

Device Dell Ultrabook Operating System Windows 10   My Question or Issue Changing a playlist description seems to update the description on other devices (thus, the server I guess). Howeve...

327 Views

0 replies

1 likes

  • 327 Views
  • 0 replies
  • 1 likes

[Web Player] Advertisement systematically freezing the player

Whenever an advertisement is played, the operative system (in my case Firefox) blocks the tab with the message "A web page is slowing down your browser"; after that the page stops working and I need to restart Spotify (even refreshing won´t work).

Casual Listener

Whenever an advertisement is played, the operative system (in my case Firefox) blocks the tab with the message "A web page is slowing down your browser"; after that the page stops working and I need ...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Spotify keeps opening on startup

PlanPremium Operating SystemWindows 10 My Question or Issue Spotify keeps opening on startup. Yes, I went to Spotify settings and checked No in the options. I forbid it from starting in the Task manager. It STILL keeps opening when I log in. How is t...

Regular

Plan Premium   Operating System Windows 10   My Question or Issue   Spotify keeps opening on startup. Yes, I went to Spotify settings and checked No in the options. I forbid it...

Nevibya

Regular

1334 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Spotify Connect stop working

Hello! Faced such a problem. Devices are not displayed in the spotify connect. On the web player and android device everything is fine. And on the laptop is an empty menu. It is strange that after reinstalling the application everything works like a ...

Newbie

Hello! Faced such a problem. Devices are not displayed in the spotify connect. On the web player and android device everything is fine. And on the laptop is an empty menu. It is strange that after re...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes