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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1899 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

148276 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

133773 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11162 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Spotify not loading last state on start

PlanPremiumCountryNetherlandsDeviceDesktop/LaptopOperating SystemWindows 10 Version 10.0.17134 Build 17134 My Question or IssueWhenever I start Spotify it always starts with a blank state so I can't resume my last played playlist. The only situation ...

Casual Listener

Plan Premium Country Netherlands Device Desktop/Laptop Operating System Windows 10 Version 10.0.17134 Build 17134   My Question or Issue Whenever I start Spotify it always starts with ...

477 Views

0 replies

0 likes

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Random Pausing of Songs

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueSo recently my Spotify has started to pause songs randomly while I am playing games, however while I am outside of the game it seems perfectly fine. It's only started happenin...

Casual Listener

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue So recently my Spotify has started to pause songs randomly while I am playing games, however while ...

DouthyDuck

Casual Listener

555 Views

1 replies

0 likes

random pausing
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How do I "Like" or "Favourite" a song - latest spotify premium

PlanFamily Premium (Owner)CountryUKDeviceWindows Desktop, Samsung Galaxy S7Operating System(Windows 10, Android Oreo) My Question or IssueIf I like a song I am listening to, how do I indicate that I Like it, or that it is one of my favourites? In a p...

Casual Listener

Plan Family Premium (Owner) Country UK Device Windows Desktop, Samsung Galaxy S7 Operating System (Windows 10, Android Oreo)   My Question or Issue If I like a song I am listening to, ...

acousticvillage

Casual Listener

622 Views

2 replies

0 likes

  • 622 Views
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Meu spotify nao aparece nenhuma musica nem album

Ola estou tentando usar meu spotify porem NO COMPUTADOR nao aparece nenhuma musica nem album esta tudo indisponivel, tanto no aplicativo do spotify quanto no wev player por favor me ajude...

Newbie

Ola estou tentando usar meu spotify porem NO COMPUTADOR nao aparece nenhuma musica nem album esta tudo indisponivel, tanto no aplicativo do spotify quanto no wev player por favor me ajude...  

Brunelicia

Community Legend

3422 Views

1 replies

0 likes

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Can't install Spotify

PlanFreeCountrySpainDevicePCOperating SystemWindows 7My Question or IssueI uninstalled Spotify one week ago and now i want to install it again. When i click on the ''SpotifySetup'' it doesn't finish and it shows me this message (Screenshot). I've tri...

Newbie

Plan Free Country Spain Device PC Operating System Windows 7 My Question or Issue I uninstalled Spotify one week ago and now i want to install it again. When i click on the ''SpotifySetup'' ...

OneByBoo

Roadie

631 Views

1 replies

0 likes

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Spotify not playing ANY songs, UI glitches

############### EDIT ##################Spotify's solution does work https://community.spotify.com/t5/Ongoing-Issues/Playlists-appear-empty-on-desktop-app/idi-p/4680137 BUT BE CAREFUL, there were 2 'hosts' files on my PC, i only looked at one which wa...

Casual Listener

############### EDIT ################## Spotify's solution does work https://community.spotify.com/t5/Ongoing-Issues/Playlists-appear-empty-on-desktop-app/idi-p/4680137   BUT BE CAREFUL,...

Mantisentil

Community Legend

1614 Views

1 replies

1 likes

Desktop
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Superuser Contribution Issue uploading local files from one album

PlanPremiumCountryUSA.DeviceDesktopOperating SystemWindows 10 Home Edition My Question or IssueSpotify for my desktop seems to have "forgotten" my local files. I re-uploaded them/re-synced them, and all was fine. But, now, I cannot play one artists a...

Gig Goer

Plan Premium Country USA. Device Desktop Operating System Windows 10 Home Edition   My Question or Issue Spotify for my desktop seems to have "forgotten" my local files. I re-uploaded ...

Peter

Spotify Legend

1714 Views

13 replies

1 likes

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  • 13 replies
  • 1 likes

Spotify will not recognize external DAC

PlanFree/PremiumCountry DeviceDesktop with aune DAC (32bit, 384kHz)Operating SystemWindows 10 My Question or IssueIf I have no audio playing on my dac for too long my computer no longer recognizes my DAC and refuses to play. The only solution I've fo...

Newbie

Plan Free/Premium Country   Device Desktop with aune DAC (32bit, 384kHz) Operating System Windows 10   My Question or Issue If I have no audio playing on my dac for too long my co...

xoholo

Composer

1752 Views

1 replies

2 likes

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  • 1 replies
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favorite album removed from spotify, can't stream it anywhere else

PlanfreeCountryunited statesOperating Systemwindows 10 My Question or Issuemy favorite album was removed from spotify and i'm unable to find these songs anywhere else. will it be back soon? included picture

Newbie

Plan free Country united states Operating System windows 10   My Question or Issue my favorite album was removed from spotify and i'm unable to find these songs anywhere else. will it be...

xoholo

Composer

586 Views

1 replies

0 likes

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ONGOING ERROR AT REBOOT: The application was unable to start correctly (0xc0000022) ..Many Affected!

I get error "The application was unable to start correctly (0xc0000022)" on shutdown of windows on any shutdown or restart/reboot of Windows. This is a real issue (and super-annoying), partly because it interferes with automatic Windows Updates etc. ...

Music Fan

I get error "The application was unable to start correctly (0xc0000022)" on shutdown of windows on any shutdown or restart/reboot of Windows.   This is a real issue (and super-annoying), partl...

firewall1

Casual Listener

3293 Views

3 replies

3 likes

0xc0000022
customers getting irate
problem
reboot
unable to start
Unsolved
Windows 7
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FAMILY USERS OF SAME ACCOUNT

Hi there, I have a question: I downloud the app to listen music in my desktop computer but I have a family account. How do we change users? I want to listen to my music, but I can't find a buttom to change my daughters playlists to mine.Can anyone he...

Newbie

Hi there, I have a question: I downloud the app to listen music in my desktop computer but I have a family account. How do we change users? I want to listen to my music, but I can't find a buttom to ...

OneByBoo

Roadie

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
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Solved!!Superuser Contribution Spotify no reproduce mis canciones en PC

PlanPremiumCountryEcuador DeviceLaptop Windows 10Que tal amigo tengo un problema muy grande cuando entro a la APP de Spotify en mi laptop no me reproduce ninguna cancion sale como que si se estara reproduciendo pero no suena ya la reinstale , borre e...

Newbie

Plan Premium Country Ecuador   Device Laptop Windows 10 Que tal amigo tengo un problema muy grande cuando entro a la APP de Spotify en mi laptop no me reproduce ninguna cancion sale como ...

Dessi

Moderator

94155 Views

48 replies

11 likes

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  • 11 likes

Soundtrack genre shows the same albums from a year ago

PlanPremiumCountryChileDevice(iPhone 5S)Operating System(Windows 10) My Question or IssueThis happens both on my phone and my desktop PC. Whenever I navigate to the Movies & TV genre, the same albums show up and I have no way of changing them. What i...

Newbie

Plan Premium Country Chile Device (iPhone 5S) Operating System (Windows 10)   My Question or Issue This happens both on my phone and my desktop PC. Whenever I navigate to the Movies &a...

964 Views

0 replies

0 likes

Genres & Moods
Sorting Options
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I need help

I want to know why that happens

Newbie

I want to know why that happens

Billy-J

Spotify Star

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Spotify skipping nearly every song

PlanFreeCountryCanadaDevicePCOperating SystemWindows 10 Most songs start playing for a few minues, then get skipped before they end. I've been using Spotify for several months and I've never had this issue. Also since this morning, I have to manually...

Newbie

Plan Free Country Canada Device PC Operating System Windows 10   Most songs start playing for a few minues, then get skipped before they end. I've been using Spotify for several months ...

kirashi

Community Legend

917 Views

1 replies

0 likes

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Wrong track lenght

PlanPremium FamilyCountryPolandDeviceDell/Lenovo laptopOperating SystemWindows 10 My Question or IssueThe lenght of the tracks on some playlists is wrong. Look at the screen shot.Check the track's lenghtAll tracks change their lengths in the player a...

Regular

Plan Premium Family Country Poland Device Dell/Lenovo laptop Operating System Windows 10   My Question or Issue The lenght of the tracks on some playlists is wrong. Look at the screen ...

tomashu007

Regular

4338 Views

1 replies

0 likes

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  • 1 replies
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The desktop application for Spotify is not working! (Win 7 x64)

PlanPremiumCountryTurkeyDevice(PC)Operating System(Windows 7 x64.) My Question or IssueThe application does not start at all, it does not show up on the task manager either even when I start it. At first, I thought it could be an update forced in but...

Newbie

Plan Premium Country Turkey Device (PC) Operating System (Windows 7 x64.)   My Question or Issue The application does not start at all, it does not show up on the task manager either e...

Nico

Community Legend

364 Views

1 replies

0 likes

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  • 1 replies
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Songs, podcasts, they all skip constantly

PlanPremiumCountryUK DeviceLaptopOperating SystemWindows 10 My Question or IssueSince Spotify updated to the latest version (1.1.2.285.ga97985ef), whenever I try to listen to anything it just skips every time, i've searched for various fixes for this...

Newbie

Plan Premium Country UK   Device Laptop Operating System Windows 10   My Question or Issue Since Spotify updated to the latest version (1.1.2.285.ga97985ef), whenever I try to li...

376 Views

0 replies

0 likes

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What is up with Images?

PremiumWindows 10 So, I've already linked a post here regarding broken playlist images. Now, I can't create a playlist with any image at all, as shown in exhibit A, where I tried multiple times both re-uploading and simply retrying the process.

Regular

Premium Windows 10   So, I've already linked a post here regarding broken playlist images. Now, I can't create a playlist with any image at all, as shown in exhibit A, where I tried multiple ...

384 Views

0 replies

0 likes

  • 384 Views
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