Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81208 Views

40 replies

68 likes

  • 81208 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776979 Views

503 replies

64 likes

  • 776979 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18291 Views

19 replies

5 likes

  • 18291 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2807 Views

0 replies

4 likes

  • 2807 Views
  • 0 replies
  • 4 likes

Superuser Contribution Laptop loses power, suddenly turns off. Spotify?

My laptop lost power twice in the last few weeks. Just tuned off (not shut down, just powered down). Both times i was listening to spotify windows 10 app on bluetooth headset. Do you think there is a connection? PlanPremiumCountryHUN DeviceAsus Lapto...

Newbie

My laptop lost power twice in the last few weeks. Just tuned off (not shut down, just powered down). Both times i was listening to spotify windows 10 app on bluetooth headset. Do you think there is a...

Peter

Spotify Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't install windows app

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI am trying to install spotify, when I go to the windows store I repeatedly get an error and when I try to download the exe from the website it tells me the windows store vers...

Newbie

  Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue I am trying to install spotify, when I go to the windows store I repeatedly get an error an...

Jemi

Spotify Legend

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Closes The App When I Try To Sign In

PlanPremiumCountryUnited StatesDeviceHP LaptopOperating SystemWindows 10 My Question or IssueAround 20-30 minutes ago, I tried to open Spotify on my laptop, and for some reason, it didn't open up. So deleted it and re-installed it, and now everytime ...

Newbie

Plan Premium Country United States Device HP Laptop Operating System Windows 10   My Question or Issue Around 20-30 minutes ago, I tried to open Spotify on my laptop, and for some reas...

Jemi

Spotify Legend

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Windows will not play podcasts.

PlanPremiumCountryUnited StatesDeviceDesktop - WindowsOperating SystemWindows 7 My Question or IssueSpotify on my desktop will not play podcasts. I can listen on my iPhone through the app but when I try on my desktop the timer stays at 0:00 and nothi...

Casual Listener

Plan Premium Country United States Device Desktop - Windows Operating System Windows 7   My Question or Issue Spotify on my desktop will not play podcasts. I can listen on my iPhone th...

Peter

Spotify Legend

437 Views

2 replies

0 likes

  • 437 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant play music or see playlists

PlanFreeCountryAustraliaDeviceLenovo Legion Y520Operating SystemWindows 10My Question or IssueHi,My Spotify recently doesn't display any information on my playlists or any public playlists on my PC. As well as this, I can't play any music except my l...

Newbie

Plan Free Country Australia Device Lenovo Legion Y520 Operating System Windows 10 My Question or Issue Hi, My Spotify recently doesn't display any information on my playlists or any public ...

Jemi

Spotify Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Create a recent playlist that continually updates

Hello everyone, I'm coming to you because I'm looking for a feature that I can not find. I am trying to create a "smart" playlist that is filled with new music that I add in my library spotify as and when, and that music I added a while ago (eg 1 mon...

Newbie

Hello everyone, I'm coming to you because I'm looking for a feature that I can not find. I am trying to create a "smart" playlist that is filled with new music that I add in my library spotify as and...

Jemi

Spotify Legend

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Songs stop after 6-10s

PlanPremiumCountryLuxembourgDeviceNotebookOperating SystemWindows 10 My Question or IssueI've been a premium user for at least 2 years now and only recently did I start to get some issues on my notebook. I use Spotify on my desktop and also on my sma...

Casual Listener

Plan Premium Country Luxembourg Device Notebook Operating System Windows 10   My Question or Issue I've been a premium user for at least 2 years now and only recently did I start to ge...

472 Views

0 replies

2 likes

song stops
Windows
  • 472 Views
  • 0 replies
  • 2 likes

Superuser Contribution Extremly loud ads

Is Spotify trying ot burst peoples eardrums or what? iv'e been getting an ad that is like 3-5 time louder then the music, the first time i heard it i paniced and threw my headset off. Norway, KLM advertisement.

Newbie

Is Spotify trying ot burst peoples  eardrums or what? iv'e been getting an ad that is like 3-5 time louder then the music, the first time i heard it i paniced and threw my headset off.   ...

Peter

Spotify Legend

1138 Views

5 replies

6 likes

  • 1138 Views
  • 5 replies
  • 6 likes

Where are these local files coming from?

PlanPremiumCountryUSA BABYOperating SystemWindows 10 My Question or IssueI have local files enabled for only one directory. It is not enabled for iTunes or anthing else.Only one directory enabledThe directory that I want to use only has these 13 song...

Casual Listener

Plan Premium Country USA BABY Operating System Windows 10   My Question or Issue I have local files enabled for only one directory. It is not enabled for iTunes or anthing else. Only ...

weeeweee

Casual Listener

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Can't play a single song anymore

PlanFreeCountrySerbiaDevicePCOperating SystemWindows 10 My Question or IssueThis started happening a few days ago. Figured it would fix itself with the next restart. When that didnt work, I tried reinstalling the program and it got even worse. On the...

Visitor

Plan Free Country Serbia Device PC Operating System Windows 10   My Question or Issue This started happening a few days ago. Figured it would fix itself with the next restart. When tha...

JawaBlue

Casual Listener

1732 Views

3 replies

0 likes

  • 1732 Views
  • 3 replies
  • 0 likes

Please change the Artists tab

I like sorting my music by artist, but now when I click on the aritst I wanna listen to, I'm taken to the Artist's page. I've dealt with this by making specific artist playlists, but this is silly and is cluttering my playlist section. Just change th...

Newbie

I like sorting my music by artist, but now when I click on the aritst I wanna listen to, I'm taken to the Artist's page. I've dealt with this by making specific artist playlists, but this is silly an...

410 Views

0 replies

4 likes

  • 410 Views
  • 0 replies
  • 4 likes

[All Platforms][Playlists] Losing the playlist for the song I'm listening to

If I find a playlist and start playing it. Then search around or just move throughout spotify, to get back to that playlist I can use the back arrows. However, if I close Spotify and reopen it and simply press play, it continues playing from that pla...

Newbie

If I find a playlist and start playing it. Then search around or just move throughout spotify, to get back to that playlist I can use the back arrows. However, if I close Spotify and reopen it and si...

591 Views

0 replies

0 likes

All Platforms
Playlists
  • 591 Views
  • 0 replies
  • 0 likes

Daily Mix not working as before nor the same

My Question or Issue It's all about Daily Mix feature. It's not working in the same manner across platforms. Tested on Windows app, Android app and web player. The one I use the most often is the desktop app. In there the feature would allow you an s...

Casual Listener

My Question or Issue   It's all about Daily Mix feature. It's not working in the same manner across platforms. Tested on Windows app, Android app and web player.   The one I use th...

SheyCroix

Casual Listener

2386 Views

2 replies

2 likes

  • 2386 Views
  • 2 replies
  • 2 likes

Superuser Contribution Discography missing from artist page.

PlanPremiumCountryGreece My Question or IssueA couple of days earlier certain parts of discography disappeared under artist page. I can still access the album, since I can find it in my recently played list. I even can get it if I simply google it. S...

Regular

Plan Premium Country Greece     My Question or Issue A couple of days earlier certain parts of discography disappeared under artist page. I can still access the album, since I can fi...

panabeer

Regular

2043 Views

10 replies

0 likes

  • 2043 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify jumps 20-50 seconds into the next song

Hello, I have an issue with Spotify when playing a playlist, one sing is finished and Spotify then starts playing the next one, but starts somewhere between the 0:20 to 1:30 time (approx.). I have tried reinstalling Spotify on my laptop, but the prob...

Casual Listener

Hello,   I have an issue with Spotify when playing a playlist, one sing is finished and Spotify then starts playing the next one, but starts somewhere between the 0:20 to 1:30 time (approx.). ...

Peter

Spotify Legend

730 Views

2 replies

0 likes

  • 730 Views
  • 2 replies
  • 0 likes

Spotify Store version auto crashes

PlanPremiumOperating SystemWindows 10 1809 My Question or IssueDownloaded the app from windows store, when I open Spotify, it appears for a few second on taskmanager then auto quits. I have checked crash reports but they are blank. Tried everything b...

Casual Listener

Plan Premium Operating System Windows 10 1809   My Question or Issue Downloaded the app from windows store, when I open Spotify, it appears for a few second on taskmanager then auto quits....

blackrockazusa

Casual Listener

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

My spotify starts to play random song which I not even have in any of my playlist.

PlanPremiumCountryBrazilDeviceMotorola G3, PCOperating SystemAndroid, Windows 7 Ultimate and Linux Mint My Question or IssueMy spotify starts playing randomly even when i'm already listening to something. It just switch the song suddenly. NO, I do no...

Newbie

Plan Premium Country Brazil Device Motorola G3, PC Operating System Android, Windows 7 Ultimate and Linux Mint   My Question or Issue My spotify starts playing randomly even when i'm a...

OneByBoo

Roadie

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Solved!! Weekly Playlist didn't update

PlanPremiumCountryUnited States of AmericaDeviceiPhone 6S/Dell LaptopOperating SystemiOS 12/Windows 10 My Question or IssueRecently I took over my brother's account (that he used like once) cause he got spotify premium on it. I've been listening all ...

Casual Listener

Plan Premium Country United States of America Device iPhone 6S/Dell Laptop Operating System iOS 12/Windows 10   My Question or Issue Recently I took over my brother's account (that he ...

SuperFire92

Casual Listener

930 Views

2 replies

0 likes

  • 930 Views
  • 2 replies
  • 0 likes

Bug with Spotify made playlist radio channels

PlanPremiumCountry: USA Device: regular xps dell desktop pcOperating Systemwindows 10 I would like to reprt that there is a bug with the windows 10 version of spotify. The bug is that that at this time, I cant unfollow spotify made playlist radio cha...

Casual Listener

Plan Premium Country: USA   Device: regular xps dell desktop pc Operating System windows 10    I would like to reprt that there is a bug with the windows 10 version of spotif...

Sebasty

Community Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con la música

Hola, desde la semana pasada Spotify no me funciona, me lo he reinstalado 5 veces pero cuando pongo una canción se me para a los 5 segundos y me da error de iqe la canción no se puede reproducir, pero me pasa con todas las canciones, tengo Windows 10...

Casual Listener

Hola, desde la semana pasada Spotify no me funciona, me lo he reinstalado 5 veces pero cuando pongo una canción se me para a los 5 segundos y me da error de iqe la canción no se puede reproducir, per...

Jemi

Spotify Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes