Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

[Desktop] Unable to start playback after recent desktop app update

[Desktop] Unable to start playback after recent desktop app update

Plan

Free

Country

 US

Device

Dell Inspiron laptop from 2016(?)

Operating System

Windows 10

 

My Question or Issue

 The latest update for the non-Windows Store version of Spotify Desktop is causing all tracks to display the "unplayable" error message and skip until I close the app. Attempted restart and a reinstallation, but it didn't fix the issue. The Android version on my phone is running just fine, however.

Reply
1 Reply

Hey @Give_me_tea, welcome to the Community.

 

Hope you are having a great time!

Please try to do a clean install of Spotify using the steps from this post. That way you will get rid of leftover files that may conflict the freshly installed Spotify app.

By chance, have you tried to install the Windows Store version of Spotify and see how it goes?

 

Hope I was able to help 🙂

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random