Friend activity gone for one person

Solved!

Friend activity gone for one person

tzexin7chew

Plan

Premium

Country

Singapore

Operating System

Windows 10 

 

My Question or Issue

Why is one of my friend activity not showing? I tried following and unfollowing the person, but it still wouldn't show. Have tried clean reinstalls and restarting my laptop, still not working.

 

Not revealing their names for privacy reasons, but it's obvious right?

tzexin7chew_0-1625646104251.pngtzexin7chew_1-1625646116924.png

I purposely included the bottom with the lyrics to show that I'm not cropping my friend's name out, but I don't understand what's going on.

 

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Accepted Solutions
Marked as solution

Alex

Hey @tzexin7chew,

 

Thanks for the confirmation.

 

One reason for this might be that the user has blocked their Friend activity from being displayed.

 

Can you check with them that they've allowed other people to see their info and streaming activity?

 

Keep us posted.

AlexModerator
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5 Replies

Alex

Hi @tzexin7chew,

 

Thanks for reaching out about this in the Community!

 

Could you let us know if the fiend activity of that specific person is not showing at all or if it's just not updating.

 

Also, can you run us through any troubleshooting you've done so far.

 

Cheers.

AlexModerator
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tzexin7chew

It's not showing at all...

 

I tried uninstalling and reinstalling the app, logging out and logging in again, and restarting my laptop on different occasions. None of them worked.

Marked as solution

Alex

Hey @tzexin7chew,

 

Thanks for the confirmation.

 

One reason for this might be that the user has blocked their Friend activity from being displayed.

 

Can you check with them that they've allowed other people to see their info and streaming activity?

 

Keep us posted.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
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tzexin7chew

Yeah, my friend told me that was the case 😄 sorry for bothering you over a small matter 😅

Alex

Hey @tzexin7chew,

 

Thanks for letting us know 🙂

 

If a user has blocked information sharing on their profile, others won't be able to see their music listening activity.

 

Don't hesitate to reach out again if you have any questions or issues.

AlexModerator
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