Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I CANNOT get my songs to sync to my iPhone

I CANNOT get my songs to sync to my iPhone

Y’all I am DESPERATE here. I can’t get my local songs to sync to my iPhone and I’ve tried EVERYTHING. Cleared my cache, turned off my fire wall, downloaded the songs to play offline, checked local files were selected.... NOTHING WORKS. For some reason only one song synced over but nothing else. When I say I’m desperate I mean I am DESPERATE CAN ANYONE HELP?

 

Plan

Premium

Country

 

Device

iPhone 12 mini

Operating System

Windows

 

My Question or Issue

 

Reply
1 Reply

Hey there @lindsindor

 

Thanks for reaching out about this. 

 

We'd recommend making sure that both devices are connected to the same WiFi network. 

 

You can also check if you have enough storage space on your phone. 

 

Let us know how it goes so we can keep assisting 🙂

NovyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts