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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80195 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

lourdesmani

Visitor

769368 Views

502 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16423 Views

17 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

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Superuser Contribution Separating the albums on new desktop version

Hello.I must say that I dont like the new desktop version at all. I used to like the desktop version because I could acess the tracks of the artist directly on his page, allowing me to listen album after album automatically. The way that works now ma...

Visitor

Hello. I must say that I dont like the new desktop version at all. I used to like the desktop version because I could acess the tracks of the artist directly on his page, allowing me to listen a...

Eni

Moderator

315 Views

1 replies

0 likes

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Solved!!Superuser Contribution Clicking and pasting a song in playlists doesn't work anymore...

When I copy a song, open a playlist, and click a song in the playlist to paste the song below it, the song is automatically pasted at the bottom of the playlist. I want the song to go to where I selected but it doesn't anymore. I used to be able to d...

Music Fan

When I copy a song, open a playlist, and click a song in the playlist to paste the song below it, the song is automatically pasted at the bottom of the playlist. I want the song to go to where I sele...

LemonAid

Music Fan

875 Views

2 replies

1 likes

paste
Playlists
songs
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Solved!!Superuser Contribution Friend Activity not showing specific people

PlanPremiumCountryCzech RepublicDeviceLenovo Ideapad laptopOperating SystemWindows 10 My Question or IssueMy Friend Activity's been bugging for a while now. At first, it wasn't showing most of the people I follow, so I gave it some time and most peop...

Casual Listener

Plan Premium Country Czech Republic Device Lenovo Ideapad laptop Operating System Windows 10   My Question or Issue My Friend Activity's been bugging for a while now. At first, it wasn...

CarlosE

Spotify Legend

1787 Views

3 replies

1 likes

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  • 1 likes

Superuser Contribution Unknown settings for Local Files

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueIf I turn on Local Files in settings, I see a second toggle for each local source that doesn't have a label. What are these toggles for?

Casual Listener

Plan Premium Country USA Operating System Windows 10   My Question or Issue If I turn on Local Files in settings, I see a second toggle for each local source that doesn't have a label. W...

Eni

Moderator

487 Views

3 replies

0 likes

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Superuser Contribution Mouse back/forward shortcut buttons no longer work in new UI update

PlanPremiumCountryUSADeviceRazer Black Pro '17 2017Operating SystemWindows 10 My Question or IssueI love the new UI update, but the mouse shortcut buttons for forward and back on my OG model wired Logitech G502 Hero no longer work in the Spotify app....

Visitor

Plan Premium Country USA Device Razer Black Pro '17 2017 Operating System Windows 10   My Question or Issue I love the new UI update, but the mouse shortcut buttons for forward and bac...

Novy

Moderator

488 Views

1 replies

1 likes

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Superuser Contribution [DESKTOP] New UI has broken top part of the screen in full screen

PlanPremiumCountryUnited StatesOperating SystemWindows 10 My IssueThe top part of my Spotify desktop app is broken and is acting like it isn't there. It works fine in windowed mode, but when I put it to full screen, it's the top couple of inches that...

Regular

Plan Premium Country United States Operating System Windows 10   My Issue The top part of my Spotify desktop app is broken and is acting like it isn't there. It works fine in windowed mo...

CarlosE

Spotify Legend

555 Views

1 replies

0 likes

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Solved!!Superuser Contribution Alternate album releases / "1 more release" not available after update

PlanPremiumCountryUSDevicePCOperating SystemWindows 10Spotify Version1.1.56.595.g2d2da0de-a My Question or Issuei am no longer able to toggle between alternate releases of any given album. there used to be a dropdown selector at the bottom of album p...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 10 Spotify Version 1.1.56.595.g2d2da0de-a   My Question or Issue i am no longer able to toggle between alternate releases o...

rusteford

Casual Listener

1890 Views

2 replies

0 likes

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Solved!!Superuser Contribution Windows 10 - No sound from spotify

PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 Hi, I'm a long time user of Spotify. I'm currently using Windows 10 to run Spotify and I'm using the desktop version. A few days ago, I stopped getting any sound out of Spotify I first ...

Regular

Plan Premium Country Portugal Device Laptop Operating System Windows 10   Hi,  I'm a long time user of Spotify.  I'm currently using Windows 10 to run Spotify and I'm using ...

lpinho

Regular

2516 Views

8 replies

0 likes

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Superuser Contribution Connect to a device won't work

Windows 10 enterprise 20H2Spotify and Sonos new installation.Premium family account.Netherlands and I'm a Dutch native speaker.Because I experienced next problems I reinstalled both Spotify and Sonos, after deleting them thoroughly, again. Same probl...

Casual Listener

Windows 10 enterprise 20H2 Spotify and Sonos new installation. Premium family account. Netherlands and I'm a Dutch native speaker. Because I experienced next problems I reinstalled both Spotify a...

Mihail

Spotify Legend

1796 Views

8 replies

0 likes

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Superuser Contribution Spotify pc recommended song not showing

PlanPremiumCountryUSADeviceWindows PCOperating System Windows 10 My Question or IssueSo every so often the recommended sections just disappears and in order to see it again i have to make a new playlist. Theres times though where it wont show up on m...

Casual Listener

Plan Premium Country USA Device Windows PC Operating System  Windows 10   My Question or Issue So every so often the recommended sections just disappears and in order to see it ag...

Ivan

Spotify Legend

783 Views

5 replies

0 likes

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Superuser Contribution Weird reverb effect happening only on Spotify

So I have this issue only on my main desktop. I use Spotify on like 5 other devices and I don't have this issue. Using Spotify Premium 1.0.43.123.g80176796 on Windows 10 1607. This issue does not happen on Spotify on Chrome 57.0.2936.0.

Newbie

So I have this issue only on my main desktop. I use Spotify on like 5 other devices and I don't have this issue. Using Spotify Premium 1.0.43.123.g80176796 on Windows 10 1607.   This issu...

Novy

Moderator

3253 Views

6 replies

3 likes

Windows
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Bitrate quality when streaming to "another device"

Sadly, Spotify on the web tops at 256kbps, but in the desktop app it can do 320kbps.If I control everything in the web app, but I make it so it reproduces in the desktop app, will the bitrate quality be the one from the web app or the desktop app?

Visitor

Sadly, Spotify on the web tops at 256kbps, but in the desktop app it can do 320kbps. If I control everything in the web app, but I make it so it reproduces in the desktop app, will the bitrate quali...

user-removed

Not applicable

668 Views

1 replies

0 likes

bitrate
Connect
web app
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Superuser Contribution Spotify Windows 10 "Made For You" library sections cut off

PlanPremiumCountryAustriaDeviceAcer Predator Helios 300Operating SystemWindows 10 20H2 (Build 19042.867)Spotify Build1.1.54.592.gc0b20638 My Question or IssueEvery time I open the "Made For You" library, a weird bug occurs. The "Uniquely Yours" secti...

Regular

Plan Premium Country Austria Device Acer Predator Helios 300 Operating System Windows 10 20H2 (Build 19042.867) Spotify Build 1.1.54.592.gc0b20638   My Question or Issue Every time I...

Novy

Moderator

1249 Views

13 replies

0 likes

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Superuser Contribution Songs, playlists gone & cant listen along to friends on discord

PlanPremiumCountryUSADeviceDell G3 15Operating SystemWindows 10 My Question or IssueI decided to clean up my laptop and deleted all my Spotify files thinking that if i reinstall Spotify it will be fine but when i did my songs and play list were missi...

Casual Listener

  Plan Premium Country USA Device Dell G3 15 Operating System Windows 10   My Question or Issue I decided to clean up my laptop and deleted all my Spotify files thinking that if ...

Ivan

Spotify Legend

1178 Views

3 replies

0 likes

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Superuser Contribution Every time I unpause a song, it plays but with no sound.

PlanPremiumCountryUnited States DeviceHP Pavilion x360 Touchscreen 2-in-1Operating SystemWindows 10 My Question or IssueIt seems as though after the last forced Windows 10 update, my Spotify app has been having a slight issue. When I first open the a...

Newbie

Plan Premium Country United States  Device HP Pavilion x360 Touchscreen 2-in-1 Operating System Windows 10   My Question or Issue It seems as though after the last forced Windows ...

Mario

Spotify Legend

1787 Views

1 replies

1 likes

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Superuser Contribution Sorting by duration fails to correctly order songs of smilar length

I'm not certain as to whether this problem existed in the previous UI but I am currently using the most recent version of Spotify on Windows 10. When sorting a playlist by duration, songs that are of equivalent length will be shown in the playlist in...

Newbie

  I'm not certain as to whether this problem existed in the previous UI but I am currently using the most recent version of Spotify on Windows 10. When sorting a playlist by duration, songs that...

Mario

Spotify Legend

687 Views

1 replies

0 likes

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Superuser Contribution Lagging and sluggishness when changing songs

PlanFreeCountryJordanDevicePCOperating SystemWindows 10 My Question or IssueHello everybody , so my problem is in the windows 10 apps :when i press play for a song it might play but the time bar lags behind for 4 or 5 seconds , if i press next the pr...

Visitor

Plan Free Country Jordan Device PC Operating System Windows 10   My Question or Issue Hello everybody , so my problem is in the windows 10 apps : when i press play for a song it might...

Ver

Spotify Legend

2321 Views

1 replies

1 likes

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Superuser Contribution Tracks missing from Liked songs playlist on Windows desktop software

PlanPremiumCountryAustraliaDeviceDell G5 Laptop Operating SystemWindows 10My Question or IssueAbout 2 weeks ago I noticed that about 60% of my liked songs tracks aren't showing on the windows desktop software. I have around 9000 tracks in my liked so...

Visitor

Plan Premium Country Australia Device Dell G5 Laptop  Operating System Windows 10 My Question or Issue About 2 weeks ago I noticed that about 60% of my liked songs tracks aren't showing...

Mario

Spotify Legend

387 Views

1 replies

0 likes

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  • 1 replies
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Solved!! No Local Folder Being Shown

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify recently updated and now the "Local Files" folder has disappeared. The "Show Local Files" preference is enabled, but there is no folder with the local files show...

Casual Listener

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue Spotify recently updated and now the "Local Files" folder has disappeared.  The "Show Lo...

LemonAid

Music Fan

643 Views

1 replies

0 likes

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Superuser Contribution (Windows) Ctrl-X broken in playlists

I see Ctrl-X is still part of the documentation, but it doesn't seem to work on the Windows client any longer. Would be really, really nice if this got fixed, because moving tracks around in a big playlist by dragging and dropping is a real hassle.

Casual Listener

I see Ctrl-X is still part of the documentation, but it doesn't seem to work on the Windows client any longer.   Would be really, really nice if this got fixed, because moving tracks around in...

Novy

Moderator

522 Views

1 replies

5 likes

  • 522 Views
  • 1 replies
  • 5 likes