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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2084 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150726 Views

83 replies

27 likes

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  • 83 replies
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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138691 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11285 Views

1 replies

6 likes

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  • 6 likes

Solved!! Windows clean reinstall inconsistent instructions in different articles

The windows troubleshooting topic here: [Troubleshooting] Windows - The Spotify Communitylinks to this article for instructions on reinstalling the windows app: Reinstall Spotify - SpotifyElsewhere moderators keep posting links here instead: How can ...

Roadie

The windows troubleshooting topic here: [Troubleshooting] Windows - The Spotify Community links to this article for instructions on reinstalling the windows app: Reinstall Spotify - Spotif...

dinomight

Spotify Star

1114 Views

1 replies

2 likes

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  • 1 replies
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Solved!! Can't switch to another window when Spotify is the active one

PlanPremiumCountryGermany DeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhen my Spotify App is open and it's the active window I can't switch to another window (neither with Alt+Tab nor with clicking on something else in the task bar...

Casual Listener

Plan Premium Country Germany   Device Desktop PC Operating System Windows 10   My Question or Issue When my Spotify App is open and it's the active window I can't switch to anoth...

ValentinLrt

Casual Listener

3076 Views

3 replies

1 likes

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The abysmal state of this forum and Spotify's bug management.

Here's how you know that you have a well functioning support & feedback forum: The customer usually arrives frustrated and annoyed. The customer usually leaves feeling better, usually with their problem solved or with assurances that their problem wi...

Roadie

Here's how you know that you have a well functioning support & feedback forum: The customer usually arrives frustrated and annoyed. The customer usually leaves feeling better, usually with their ...

Adam1313

Music Fan

2933 Views

9 replies

30 likes

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  • 30 likes

Superuser Contribution Liked albums disappearing

[ I'm from France and im using the spotify premium desktop app on my laptop with windows 10 ] I noticed an annoying bug with liked albums. I searched for it on the forum, and i already tried uninstall and install again. My issue : When i start spotif...

Casual Listener

[ I'm from France and im using the spotify premium desktop app on my laptop with windows 10 ]   I noticed an annoying bug with liked albums. I searched for it on the forum, and i already tried...

Ver

Spotify Legend

584 Views

1 replies

0 likes

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Superuser Contribution "Playlist is currently empty" problem in spotify pc application + problems in web version

PlanPremiumCountryPhilippinesDeviceHP LaptopOperating SystemWindows 10 My Question or IssueI cannot see the songs in the playlists that I have created in the spotify pc application. The page says "the playlist is currently empty". You also could not ...

Visitor

Plan Premium Country Philippines Device HP Laptop Operating System Windows 10   My Question or Issue I cannot see the songs in the playlists that I have created in the spotify pc appli...

Ivan

Spotify Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I delete local files from my computer once I’ve added them to my library?

I don’t want to take the chance of losing them. If I remove the files from my computer, will they remain in my liked songs on Spotify? The folder I use for local files is so full now. I need to free up space on my computer.PlanPremium CountryU.S.Devi...

Regular

I don’t want to take the chance of losing them. If I remove the files from my computer, will they remain in my liked songs on Spotify?  The folder I use for local files is so full now. I need to...

Alex

Spotify Legend

1648 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify messing with Windows 10 Pictures.

Some weeks ago I started having problems opening pictures in Windows 10. The picture program would either not start, or it would just go black. I tried to Google it, but could not find any solutions to it. One day I realised that there were multiple ...

Casual Listener

Some weeks ago I started having problems opening pictures in Windows 10. The picture program would either not start, or it would just go black. I tried to Google it, but could not find any solutions ...

Jeremy

Spotify Legend

890 Views

2 replies

0 likes

pictures
Windows 10
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Filter/sort my liked songs based on genre

Hi,Is there a way, if not, i hope you (Spotify) will create this option to filter my own liked songs based on their musical genre. Sometimes i'm in the mood for rock or whatever but i cannot filter the songs like that. I would like some more sorting/...

Newbie

Hi, Is there a way, if not, i hope you (Spotify) will create this option to filter my own liked songs based on their musical genre. Sometimes i'm in the mood for rock or whatever but i cannot filter...

AdamDamon

Spotify Star

1644 Views

1 replies

3 likes

  • 1644 Views
  • 1 replies
  • 3 likes

Superuser Contribution Song duplicates

PlanPremiumCountryFinlandDeviceDesktop appOperating SystemWin 10 My Question or IssueWhen I add a song into playlist that already has that song, the add duplicate pop up warning doesn't come up. The song is exactly same than the song (same album) tha...

Regular

Plan Premium Country Finland Device Desktop app Operating System Win 10     My Question or Issue When I add a song into playlist that already has that song, the add duplicate pop...

jinnah_mushier

Music Fan

1191 Views

7 replies

3 likes

  • 1191 Views
  • 7 replies
  • 3 likes

New releases tab

Where is the New Releases tab updated? 

Newbie

Where is the New Releases tab updated?  

474 Views

0 replies

0 likes

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Solved!! Local files don't appear on my desktop app.

PlanFamily premiumCountryUSADeviceDektop appOperating SystemWindows 10 My Question or IssueNo matter what I do, local files are not shown on my desktop app. I changed the preferences allowing local files and setting the music library folder, reinstal...

Casual Listener

Plan Family premium Country USA Device Dektop app Operating System Windows 10   My Question or Issue No matter what I do, local files are not shown on my desktop app. I changed the pre...

mlidbo

Roadie

1008 Views

3 replies

0 likes

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Spotify is glitchy

PlanFreeCountryUSADeviceLaptop (Dell)Operating SystemWindows 10My Question or IssueSpotify is so glitchy and it’s so infuriating. It keeps pausing, randomly changing volume, and in my two months of using Spotify it gave me a “Whoops” error when I log...

Casual Listener

  Plan Free Country USA Device Laptop (Dell) Operating System Windows 10 My Question or Issue Spotify is so glitchy and it’s so infuriating. It keeps pausing, randomly changing volume,...

Billy-J

Spotify Star

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where has the repeat button gone November 2020

I don’t understand why some Spotify user interface changes are made when they make the experience WORSE. Where is the user research informing that users don’t want the repeat functionality (or clear visibility of this functionality) anymore??? I now ...

Newbie

I don’t understand why some Spotify user interface changes are made when they make the experience WORSE. Where is the user research informing that users don’t want the repeat functionality (or clear ...

Alex

Spotify Legend

2276 Views

3 replies

2 likes

  • 2276 Views
  • 3 replies
  • 2 likes

Superuser Contribution Create Similar Playlist feature removed in the new look update?

PlanPremiumCountrySouth AfricaDevice(Dell Inspiron 3000)Operating System(Windows 10) My Question or IssueI've noticed since the new look update that the create similar playlist feature is no longer accessible by right-clicking a playlist and I was cu...

Regular

Plan Premium Country South Africa Device (Dell Inspiron 3000) Operating System (Windows 10)   My Question or Issue I've noticed since the new look update that the create similar playli...

Xenia

Moderator

1665 Views

1 replies

1 likes

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Superuser Contribution Playlist cover looks cropped

PlanPremiumCountryPhilippinesDeviceAcer Nitro 5Operating SystemWindows 10 My Question or IssueFor some reason, the playlist covers in my Made for You section looks cut/cropped. Any idea how can I fix this? Thanks in advance. Edit: Found out the navig...

Visitor

  Plan Premium Country Philippines Device Acer Nitro 5 Operating System Windows 10   My Question or Issue For some reason, the playlist covers in my Made for You section looks cu...

Alex

Spotify Legend

865 Views

1 replies

0 likes

  • 865 Views
  • 1 replies
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Superuser Contribution Opt-Out on the New Desktop Version

I never asked for, or was never asked to participate in this forced downgrade. As a paying customer i want the old version back NOW.

Regular

I never asked for, or was never asked to participate in this forced downgrade. As a paying customer i want the old version back NOW.

9qll-gg_8go6a

Music Fan

1388 Views

8 replies

17 likes

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Solved!! [Windows 8.1] No results found for ...

PlanFreeCountryMacedoniaDeviceLaptopOperating SystemWindows 8.1 My Question or IssueWhenever i search something, this comes up. I got the problem this morning. I tried logging in and out and its the same. Any solutions?

Newbie

Plan Free Country Macedonia Device Laptop Operating System Windows 8.1   My Question or Issue Whenever i search something, this comes up. I got the problem this morning. I tried logg...

Pineapple30

Regular

695 Views

3 replies

3 likes

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Superuser Contribution 'New albums release' from spotify not updating....

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) hi, not sure if this is the right forum, I wanted to put it into the help to all spotify communitites rather than...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   hi, not sure if this is the r...

Alex

Spotify Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
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[Desktop][Playlists][Bug] Adding song to playlist adds it to the beginning of the playlist

Hi!As of 2020-11-23, w ith the new Spotify Desktop app on Windows 10 adding a song to a playlist adds the song to the beginning of the playlist, which is unexpected behaviour. Previously songs were added to the end of the playlist, which is the usual...

Regular

Hi! As of 2020-11-23, w ith the new Spotify Desktop app on Windows 10 adding a song to a playlist adds the song to the beginning of the playlist, which is unexpected behaviour. Previously songs were...

Harinezumi

Regular

451 Views

2 replies

2 likes

Desktop
Playlists
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  • 2 likes

Superuser Contribution Offline and online songs are not played

PlanPremiumCountrySwitzerland DevicePC, Sound Card Creative AE-5 plus (G6 USB soundcard i tried too)Operating SystemWindows 10 pro 64bit My Question or IssueIf i try to play a song its not working at all.If I try play songs from a play list its jumpi...

Casual Listener

Plan Premium Country Switzerland   Device PC, Sound Card Creative AE-5 plus (G6 USB soundcard i tried too) Operating System Windows 10 pro 64bit   My Question or Issue If i try t...

Alex

Spotify Legend

476 Views

3 replies

0 likes

Win10 playing not working
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  • 0 likes