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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135301 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135301 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51910 Views
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  • 32 likes
  • Windows
  • 51910 Views
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Solved!! Spotify doesn't publish my activity when playing on Google Home

PlanPremiumCountryIsraelDeviceGoogle Home My Question or IssueHi,When i'm playing Spotify on Google Home my friends can't see what i'm playing on the friends activity tab.It works only when i'm playing music straight from my phone or laptop.

  • Newbie
  • Plan Premium Country Israel Device Google Home   My Question or Issue Hi, When i'm playing Spotify on Google Home my friends can't see what i'm playing on the friends activity tab. It ...
  • OneByBoo
  • Community Legend
  • 524 Views
  • 1 replies
  • 0 likes
  • chromecast
    Friends Activity
    Google Home
  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing Media buttons in the Task bar

Hi everybody Im using Spotify as a Desktop Version on my Windows 10. Since always I had some media buttons like "Play" and "Next" when I go with the mouse over the Spotify-Icon (in the Task bar). But now when Im doing the same, the buttons are not sh...

  • Music Fan
  • Hi everybody   Im using Spotify as a Desktop Version on my Windows 10. Since always I had some media buttons like "Play" and "Next" when I go with the mouse over the Spotify-Icon (in the Task ...
  • Mario
  • Spotify Legend
  • 992 Views
  • 3 replies
  • 0 likes
  • 992 Views
  • 3 replies
  • 0 likes

Desktop app overheating gpu

PlanPremiumCountrySpain DevicePcOperating SystemWindows 10 My Question or IssueJust opening the app makes the graphics card start to overheat, without opening anything else.

  • Visitor
  • Plan Premium Country Spain   Device Pc Operating System Windows 10   My Question or Issue Just opening the app makes the graphics card start to overheat, without opening anything...
  • Sebasty
  • Spotify Star
  • 539 Views
  • 1 replies
  • 0 likes
  • GPU
    overheat
  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify skips to first song on playlist

Whenever I want to skip to the next songs of my favorit songs playlist it jumps to the first one and starts the playlist from the top.I made shure to turn off the shuffle option and even installed the desktop version again.

  • Newbie
  •   Whenever I want to skip to the next songs of my favorit songs playlist it jumps to the first one and starts the playlist from the top. I made shure to turn off the shuffle option and even in...
  • Ivan
  • Spotify Legend
  • 982 Views
  • 4 replies
  • 10 likes
  • 982 Views
  • 4 replies
  • 10 likes

Connection issues

[redacted by user]

  • Casual Listener
  • [redacted by user]
  • OneByBoo
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plays one song and then no sound. Have to unplug speakers and plug them back in.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Elena
  • Moderator
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist cover image changes when made public

When I am making a playlist I often select the order of the first 4 songs acording to how I want the playlist collage of 4 images will look. This works fine with the 1st song being top left, 2nd being top right, 3rd being bottom right, and 4th being ...

Screen Shot 2018-07-13 at 12.42.10 AM.png Screen Shot 2018-07-13 at 12.42.31 AM.png
  • Newbie
  • When I am making a playlist I often select the order of the first 4 songs acording to how I want the playlist collage of 4 images will look. This works fine with the 1st song being top left...
  • sarahnapoli
  • Casual Listener
  • 1885 Views
  • 2 replies
  • 4 likes
  • All Platforms
    Playlists
  • 1885 Views
  • 2 replies
  • 4 likes

Superuser Contribution Clicking on album cover not going to the currently selected song when sorting playlist

PlanPremiumCountryNetherlands DeviceLaptopOperating SystemWindows 10 fully updated all drivers, bios, firmwares, etc My Question or IssueWhen you want to go back to the playlist, you can click the album cover of the currently playing song. (bottom le...

  • Regular
  • Plan Premium Country Netherlands   Device Laptop Operating System Windows 10 fully updated all drivers, bios, firmwares, etc   My Question or Issue When you want to go back to ...
  • MajorSquiggles
  • Regular
  • 319 Views
  • 3 replies
  • 1 likes
  • 319 Views
  • 3 replies
  • 1 likes

Error 30 (Windows Desktop)

PlanPremiumCountryUSADeviceWindows DesktopOperating SystemWindows 10 My Question or IssueAfter downloading Spotify to my Windows desktop I was able to login initially. In the same day, after logging out and attempting to log back in, I get Error 30. ...

  • Visitor
  • Plan Premium Country USA Device Windows Desktop Operating System Windows 10   My Question or Issue After downloading Spotify to my Windows desktop I was able to login initially. In the...
  • 114 Views
  • 0 replies
  • 0 likes
  • 114 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution playlist issues

device: lenovo laptop system: windows 10problem : I have a thousand songs in my playlist, I listen to a song from the middle of my playlist, and when the song ends, it goes back to the top of the playlist instead of going to the next song

  • Casual Listener
  • device: lenovo laptop  system: windows 10 problem :  I have a thousand songs in my playlist, I listen to a song from the middle of my playlist, and when the song ends, it goes back to the...
  • Mario
  • Spotify Legend
  • 453 Views
  • 5 replies
  • 1 likes
  • Playlist
  • 453 Views
  • 5 replies
  • 1 likes

Superuser Contribution Followed artists have less songs than when you search for an artist

This problem is on my windows desktop app and android, I think it's an issue with spotify not any particular platform. When I search for an artist via the 'search' bar I get taken to the artists page, containing a list of popular songs, and then a li...

  • Casual Listener
  • This problem is on my windows desktop app and android, I think it's an issue with spotify not any particular platform.   When I search for an artist via the 'search' bar I get taken to the art...
  • Thomhayes
  • Visitor
  • 967 Views
  • 7 replies
  • 1 likes
  • 967 Views
  • 7 replies
  • 1 likes

Friends feed not working

i have experienced this problem where all of the sudden i cant seem to see what my friends is doing and i have try restarting my pc reinstalling spotify (clean reinstalling) unfollowed my friend and refollow them again closing off friend feed and reo...

  • Visitor
  • i have experienced this problem where all of the sudden i cant seem to see what my friends is doing  and i have try  restarting my pc  reinstalling spotify (clean reinstalling...
  • OneByBoo
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Error Message "Spotify can't play this right now."

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueSince today i get the error message "Spotify can't play this right now."I've tried to relog, to reinstall and to restart my pc, but nothing works.I can hear the musi...

  • Casual Listener
  • Plan Premium Country Germany Device Desktop Operating System Windows 10   My Question or Issue Since today i get the error message "Spotify can't play this right now." I've tried to r...
  • headphuuq
  • Casual Listener
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Playing songs from Spotify catalog

PlanFamily PremiumUSA DeviceGalaxy S10/PCOperating SystemAndroid/Windows 10I'm a relatively new user to Spotify, but I play music all day while working (as are most of us that are fortunate enough to be able to work from home during Covid), so becaus...

  • Casual Listener
  •   Plan Family Premium USA   Device Galaxy S10/PC Operating System Android/Windows 10 I'm a relatively new user to Spotify, but I play music all day while working (as are most of us...
  • Sebasty
  • Spotify Star
  • 211 Views
  • 3 replies
  • 0 likes
  • 211 Views
  • 3 replies
  • 0 likes

Solved!! The songs will skip automatically once i play start

PlanPremiumCountryMalaysiaDevice(MSI)Operating System(Windows 10)My Question or IssueThe songs would not play and they will skip automatically. i had tried to uninstall and install the app but the same issue is still happening. I've also checked my w...

  • Casual Listener
  • Plan Premium Country Malaysia Device (MSI) Operating System (Windows 10) My Question or Issue The songs would not play and they will skip automatically. i had tried to uninstall and install ...
  • thatguy214
  • Casual Listener
  • 254 Views
  • 3 replies
  • 0 likes
  • 254 Views
  • 3 replies
  • 0 likes

Playlist Picture

How do you copy and save the collage playlist picture that Spotify creates. I DO NOT want to add a new picture. I want to save the current one to post on fb.

  • Casual Listener
  • How do you copy and save the collage playlist picture that Spotify creates.  I DO NOT want to add a new picture. I want to save the current one to post on fb.
  • Sebasty
  • Spotify Star
  • 637 Views
  • 1 replies
  • 0 likes
  • 637 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop] PC app keeps popping up the error code 4

PlanPremiumCountryUnited KingdomDeviceHome Desktop PCOperating SystemWindows 10 My Question or IssueHello.I have honestly tried everything to make the error code 4 go away from the PC app.Unless there is an ongoing issue with just the app, I don't kn...

  • Visitor
  •   Plan Premium Country United Kingdom Device Home Desktop PC Operating System Windows 10   My Question or Issue Hello. I have honestly tried everything to make the error code 4 ...
  • Xenia
  • Moderator
  • 597 Views
  • 4 replies
  • 1 likes
  • 597 Views
  • 4 replies
  • 1 likes

Superuser Contribution Songs keep getting randomly removed from my playlist, even though they're still on Spotify

PlanPremiumCountryUAE, card for payment based in JordanMalaysiaJordanDeviceSamsung A8, Samsung S5Operating SystemAndroid My Question or IssueI know that some songs get removed because of copyright issues, but this is different, songs just keep gettin...

  • Casual Listener
  • Plan Premium Country UAE, card for payment based in Jordan Malaysia Jordan Device Samsung A8, Samsung S5 Operating System Android   My Question or Issue I know that some songs get re...
  • prasfg-_t213
  • Casual Listener
  • 369 Views
  • 4 replies
  • 0 likes
  • Troubleshooting
  • 369 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify muting and playing different songs randomly

PlanPremiumCountryUruguayDeviceDesktopOperating SystemWindows 10 My Question or IssueWith no reason apparently(Tested even without touching anything in the PC), while reproducing any song, Spotify mutes the song and in some more rare cases not only t...

  • Casual Listener
  • Plan Premium Country Uruguay Device Desktop Operating System Windows 10   My Question or Issue With no reason apparently(Tested even without touching anything in the PC), while reprodu...
  • Ivan
  • Spotify Legend
  • 1664 Views
  • 10 replies
  • 1 likes
  • mute
    muting
    random
    unusable
  • 1664 Views
  • 10 replies
  • 1 likes

Using Spotify Desktop app causes my PC to crash with Kernel 41 Error

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueSo, since Spotify update from beginning of the March using Spotify Desktop app causes my PC to crash with Kernel 41 Error. It happens only when I use Spotify, I checked th...

  • Regular
  • Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue So, since Spotify update from beginning of the March using Spotify Desktop app causes my P...
  • Dzemik55
  • Regular
  • 638 Views
  • 3 replies
  • 0 likes
  • 638 Views
  • 3 replies
  • 0 likes