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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136952 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 136952 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53201 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53201 Views
  • 0 replies
  • 33 likes

Solved!! Playlist cover poor quality

DeviceDesktop Windows 10, Honor 9Operating SystemAndroid My Question or Issue Adding a picture to a playlist, even though it is 4k (3MB)(3840 × 2160), has poor quality and is blurry. I do not have a solution to this and help would be appreciated! (pi...

  • Casual Listener
  •    Device Desktop Windows 10, Honor 9 Operating System Android   My Question or Issue  Adding a picture to a playlist, even though it is 4k (3MB)( 3840 × 2160 ), ...
  • LangB
  • Casual Listener
  • 34365 Views
  • 4 replies
  • 0 likes
  • 34365 Views
  • 4 replies
  • 0 likes

No Search Results are being returned / blank black screen

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10Spotify Version1.1.33.569.gced9e0f5 My Question or IssueAfter typing in search terms and hitting enter, no search results appear. The screen remains blank / black. Other descriptors / symptom...

spotify_no_load.png
  • Music Fan
  • Plan Free Country USA Device HP Laptop Operating System Windows 10 Spotify Version 1.1.33.569.gced9e0f5   My Question or Issue After typing in search terms and hitting enter, no sear...
  • OneByBoo
  • Community Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

[Desktop] Application closes after few minutes of listening

PlanFree/PremiumCountryRomaniaDeviceDesktopOperating SystemWindows 10 PRO My Question or IssueHello there, I am recently having an issue with the Spotify app. When I open it and start listening to music it closes after just a few minutes. I tried log...

  • Newbie
  • Plan Free/Premium Country Romania Device Desktop Operating System Windows 10 PRO   My Question or Issue Hello there, I am recently having an issue with the Spotify app. When I open it ...
  • Vict0r3znov
  • Visitor
  • 258 Views
  • 1 replies
  • 1 likes
  • 258 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Adding podcast episodes to playlist on desktop app, marking podcast episodes as played

PlanPremiumCountry DevicePCOperating SystemWindows 10, Spotify v. 1.1.32.618.gda5638a6 (Microsoft Store) My Question or IssueWhy can't I add podcast episode to playlist on desktop app? I can do it via website or mobile app, but not in desktop app... ...

  • Regular
  • Plan Premium Country   Device PC Operating System Windows 10, Spotify  v. 1.1.32.618.gda5638a6 (Microsoft Store)   My Question or Issue Why can't I add podcast episode to pla...
  • Xenia
  • Moderator
  • 3595 Views
  • 1 replies
  • 14 likes
  • 3595 Views
  • 1 replies
  • 14 likes

No filter options on Desktop

PlanPremiumCountryUKWindows 10 desktop My Question or IssueWent onto spotify app on desktop yesterday and have noticed couple issues. Firstly a playlist i share with my friends was showing around 3 hours shorter than it actually is even though I have...

  • Casual Listener
  • Plan Premium Country UK Windows 10 desktop   My Question or Issue Went onto spotify app on desktop yesterday and have noticed couple issues. Firstly a playlist i share with my friends was...
  • Emilia_8
  • Spotify Star
  • 727 Views
  • 5 replies
  • 2 likes
  • 727 Views
  • 5 replies
  • 2 likes

Superuser Contribution App Crashes frequently when a track ends or when I skip

PlanPremiumOperating SystemWindows 10 My Question or IssueThe title's pretty self explainatory I think, the app randomly crashes either when a song ends or when I skip a song, it occurs with both local files and tracks on spotify.

  • Newbie
  • Plan Premium Operating System Windows 10   My Question or Issue The title's pretty self explainatory I think, the app randomly crashes either when a song ends or when I skip a song, it occ...
  • Elena
  • Moderator
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution Appears On feature gone

The Appears On section of an artist's page is now gone, this was an amazing feature I used on the daily to find similar artists, because I don't want to be forcefed by an algorithm. Spotify, please add this back, you act like you want to support smal...

  • Regular
  • The Appears On section of an artist's page is now gone, this was an amazing feature I used on the daily to find similar artists, because I don't want to be forcefed by an algorithm. Spotify, please a...
  • Xenia
  • Moderator
  • 275 Views
  • 2 replies
  • 6 likes
  • 275 Views
  • 2 replies
  • 6 likes

Desktop PC connected to network via LAN cannot see Goggle Home Devices

PlanPremiumCountryUKDeviceDell PCOperating SystemWindows 10 HomeMy Question or IssueMy Desktop PC is connected to my WiFi router via a LAN cable but I cannot cast music to me Google Home devices as they don't appear in my 'Devices Available' list. I ...

  • Visitor
  • Plan Premium Country UK Device Dell PC Operating System Windows 10 Home My Question or Issue My Desktop PC is connected to my WiFi router via a LAN cable but I cannot cast music to me Google...
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

Spotify keeps muting

PlanPremiumCountryThe NetherlandsDeviceLenovo Legion Y540Operating SystemWindows 10 My Question or IssueWhen I open Spotify I mutes itself, when I try to unmute it in my volume mixer it stays unmuted in the volume mixer. I tried to uninstall Spotify ...

  • Visitor
  • Plan Premium Country The Netherlands Device Lenovo Legion Y540 Operating System Windows 10   My Question or Issue When I open Spotify I mutes itself, when I try to unmute it in my volu...
  • 231 Views
  • 0 replies
  • 0 likes
  • muted
    problem
    Windows 10
  • 231 Views
  • 0 replies
  • 0 likes

Superuser Contribution Windows client showing The Scotts as recently played?

PlanPremiumCountryUSDevicePCOperating SystemWin10 build 18362 My Question or IssueWhen I open my desktop client I keep seeing the group The Scotts as recently played and none of my actual recently played are showing. The Android client and Nest clien...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Win10 build 18362   My Question or Issue When I open my desktop client I keep seeing the group The Scotts as recently played and none...
  • iambudthechud
  • Casual Listener
  • 262 Views
  • 2 replies
  • 0 likes
  • 262 Views
  • 2 replies
  • 0 likes

Spotify App (PC) and Phone (Galaxy S9) Crashes

PlanPremiumCountryGermanyDevicePC, Samsung Galaxy S9Operating SystemWindows 10, Android 10My Question or IssueWhy does my Spotify (PC) close when connecting to the internet? I can´t even open it anymore. I reinstalled the App several Times and even R...

  • Visitor
  • Plan Premium Country Germany Device PC, Samsung Galaxy S9 Operating System Windows 10, Android 10 My Question or Issue Why does my Spotify (PC) close when connecting to the internet? I can´t...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcasts aren't updating

PlanFreeCountry United KingdomDevicePCOperating SystemWindows 10 My Question or Issue Podcasts have all stopped updating all on either the 14th of January or the 24th. Many of these podcasts have a new episode and most have multiple new episodes that...

  • Casual Listener
  • Plan Free Country  United Kingdom Device PC Operating System Windows 10   My Question or Issue  Podcasts have all stopped updating all on either the 14th of January or the 24...
  • danmariz
  • Visitor
  • 11436 Views
  • 12 replies
  • 6 likes
  • 11436 Views
  • 12 replies
  • 6 likes

App skipping songs in sorted playlist but shuffle is disabled? (solution)

If you are noticing the desktop app skipping songs in your playlist that you have sorted using the length field (song length) I have a workaround. After sorting the songs, highlight all the songs and add to a new playlist. The new playlist will have ...

  • Music Fan
  • If you are noticing the desktop app skipping songs in your playlist that you have sorted using the length field (song length) I have a workaround.  After sorting the songs, highlight all the son...
  • 383 Views
  • 0 replies
  • 0 likes
  • skipping
    sorted
    sorting
  • 383 Views
  • 0 replies
  • 0 likes

Spotify is different in both accounts

PlanPremiumCountryThaiDevicePCOperating SystemWindow10My Question or IssueAs you could see as attached files, it shown that both spotify are quite different, but the version of spotify is the same, window10 in both also.Therefore, for the picture 1, ...

  • Casual Listener
  • Plan Premium Country Thai Device PC Operating System Window10 My Question or Issue As you could see as attached files, it shown that both spotify are quite different, but the version of spot...
  • tiimbz
  • Music Fan
  • 678 Views
  • 6 replies
  • 2 likes
  • Account
    Premium
  • 678 Views
  • 6 replies
  • 2 likes

[Other] Why can't I change my playlist artwork anymore on Windows version?

I'm no longer able to choose the playlist artwork or update my profile picture on the Desktop app. I can't do it on mobile or web page either. I found thousands of comments from others over the last 2 weeks on Youtube saying the same thing but no wor...

  • Casual Listener
  • I'm no longer able to choose the playlist artwork or update my profile picture on the Desktop app. I can't do it on mobile or web page either. I found thousands of comments from others over the last ...
  • tiimbz
  • Music Fan
  • 214 Views
  • 1 replies
  • 0 likes
  • Other
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows APP Broken? No longer able to update playlist images or profile images since last update.

I'm no longer able to choose the playlist artwork or update my profile picture on the Desktop app. I can't do it on mobile or web page either. I found thousands of comments from others over the last 2 weeks on Youtube saying the same thing but no wor...

  • Casual Listener
  • I'm no longer able to choose the playlist artwork or update my profile picture on the Desktop app. I can't do it on mobile or web page either.   I found thousands of comments from others over ...
  • godsdjs
  • Casual Listener
  • 216 Views
  • 2 replies
  • 0 likes
  • 216 Views
  • 2 replies
  • 0 likes

Win10 cannot play via bluetooth

The Win10 application which I have downloaded using the Microsoft Store it is not allowing me to play musing through Bluetooth or USB headphones, just the laptop's speakers or 3.5mm Jack port.If I'm playing I can hear the game in the Bluetooth headse...

  • Casual Listener
  • The Win10 application which I have downloaded using the Microsoft Store it is not allowing me to play musing through Bluetooth or USB headphones, just the laptop's speakers or 3.5mm Jack port. If I'...
  • Busulik
  • Casual Listener
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Superuser Contribution ERROR CODE 12

PlanPremiumCountrySPAIN Device(Sony VAIO)Operating System(Windows 10) My Question or IssueI used to listen to my spotify songs on the app on pc but the last couple of days shows a message up saying code error 12, there is no more space in the disc, b...

  • Visitor
  •   Plan Premium Country SPAIN   Device (Sony VAIO) Operating System (Windows 10)   My Question or Issue I used to listen to my spotify songs on the app on pc but the last co...
  • Elena
  • Moderator
  • 702 Views
  • 1 replies
  • 0 likes
  • 702 Views
  • 1 replies
  • 0 likes

Superuser Contribution Make full playlist show up in desktop

I have the desktop app and the playlists are being listed weirdly (as you can see in the screenshot) and are also not showing all of the songs in my playlist unless I chose to edit. Is there some way to make all of the songs show up, vertically, like...

  • Visitor
  • I have the desktop app and the playlists are being listed weirdly (as you can see in the screenshot) and are also not showing all of the songs in my playlist unless I chose to edit. Is there some way...
  • Elena
  • Moderator
  • 265 Views
  • 3 replies
  • 0 likes
  • 265 Views
  • 3 replies
  • 0 likes

Can't add a profile picture

PlanFreeCountry DeviceWindowsOperating SystemWindows 10 My Question or Issue Whenever I try changing my profile picture, it just doesn't give me the option to. (Check image, and yes, I'm aware the cursor won't show in the image but it was hovering ov...

CatsEyeSpinel_1-1590548616800.png
  • Visitor
  • Plan Free Country   Device Windows Operating System Windows 10   My Question or Issue   Whenever I try changing my profile picture, it just doesn't give me the option to. (C...
  • OneByBoo
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes