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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1742 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146334 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131330 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11017 Views

1 replies

6 likes

  • 11017 Views
  • 1 replies
  • 6 likes

Superuser Contribution Spotify desktop app keeps crashing

PlanPremiumCountryUnited KingdomDevicePCOperating SystemVersion 20H2 (OS Build 19042.630) My Question or IssueAs soon as I try to play any music desktop app crashes, No warnings or error codes just closes. This is happening on my PC as well as on sur...

Visitor

Plan Premium Country United Kingdom Device PC Operating System Version 20H2 (OS Build 19042.630)   My Question or Issue As soon as I try to play any music desktop app crashes, No warni...

Jeremy

Spotify Legend

420 Views

1 replies

0 likes

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Solved!!Superuser Contribution playing sorted "liked" playlist!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello - when playing songs in Liked Songs, despite being sorted by artist, the songs always p...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello -...

Elena

Moderator

661 Views

3 replies

0 likes

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Solved!! will Spotify 2020 wrapped be available on Desktop in the future?

hi, I noticed that Spotify 2020 wrapped has been released for a lot of people on the mobile app, but I was wondering if there were any plans to also release it to users on Desktop, like previous years. thanks!

Newbie

hi, I noticed that Spotify 2020 wrapped has been released for a lot of people on the mobile app, but I was wondering if there were any plans to also release it to users on Desktop, like previous year...

loumauve

Newbie

15503 Views

18 replies

30 likes

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Solved!!Superuser Contribution search by year and like

PlanPremiumCountryNetherlandsDeviceDesktop (windows) and Android phoneOperating SystemWindows 10 and Android My Question or IssueIs it possible to search by both (production)year and liked songs? I want to add music I already liked to a playlist by p...

Newbie

Plan Premium Country Netherlands Device Desktop (windows) and Android phone Operating System Windows 10 and Android   My Question or Issue Is it possible to search by both (production)...

ZedX

Music Fan

3897 Views

3 replies

4 likes

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  • 4 likes

Superuser Contribution choices to watch video in browser are in bottom right of screen or full screen mode only

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 10My Question or IssueI want to watch video in browser, the default is the video playing in the bottom right corner. It is just taking 1/4 of the screen. My only other option seems to be full s...

Newbie

Plan Premium Country USA Device Laptop Operating System Windows 10 My Question or Issue I want to watch video in browser, the default is the video playing in the bottom right corner. It is j...

Peter

Spotify Legend

651 Views

1 replies

0 likes

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Optimize Desktop Spotify App

After talking with several friends who use Spotify, Premium or not, we all ended up with the same conclusion : it takes forever to load.No kidding, I lauch the desktop app and just end up using my phone because it takes from 3 to 7 minutes just to op...

Visitor

After talking with several friends who use Spotify, Premium or not, we all ended up with the same conclusion : it takes forever to load.😥 No kidding, I lauch the desktop app and just end up using m...

440 Views

0 replies

0 likes

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Whole deceptive thread removed when I got angry about being deceived

There was a long thread here with me describing a bug and being put off again and again and again. Made to jump through countless hoops and told that the bug I was describing was another bug. Then I find out, in the New Desktop Experience, that the f...

Roadie

There was a long thread here with me describing a bug and being put off again and again and again. Made to jump through countless hoops and told that the bug I was describing was another bug.  ...

323 Views

0 replies

3 likes

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  • 3 likes

Superuser Contribution Spotify move up trigger is not working while editing a playlist

PlanFreeDeviceAsus i5, 940mxOperating SystemWindows 10 Home x64 My IssueSpotify song/track wont trigger the "move up" function while editing a playlist as shown in the file attached. This makes it hard for me to edit a playlist, I don't know if the o...

Music Fan

Plan Free Device Asus i5, 940mx Operating System Windows 10 Home x64   My Issue Spotify song/track wont trigger the "move up" function while editing a playlist as shown in the file attac...

mlidbo

Roadie

1097 Views

3 replies

1 likes

  • 1097 Views
  • 3 replies
  • 1 likes

Superuser Contribution Not all local files are showing up

Hello.In the past few days, I have been experiencing an issue regarding the local files feature of desktop spotify.While some of the .mp3 files are showing up, a lot of them aren't. Even when I change the folders, the same files show up on spotify, b...

Visitor

Hello. In the past few days, I have been experiencing an issue regarding the local files feature of desktop spotify. While some of the .mp3 files are showing up, a lot of them aren't. Even when I c...

Jeremy

Spotify Legend

348 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Missing dislike button on PC version

HelloMy spotify PC version seems to be broken. Web Play as well as desktop app.In my discover weekly / release radar I can't dislike any tracks. The button is missing. And all the disliked songs from the app I can still see and have to listen on PC. ...

Visitor

Hello My spotify PC version seems to be broken. Web Play as well as desktop app. In my discover weekly / release radar I can't dislike any tracks. The button is missing. And all the disliked songs ...

FlipTheBunk

Casual Listener

803 Views

6 replies

8 likes

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  • 6 replies
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[Desktop][Developer] Now Playing display / home display bug in version 1.1.47.684.g136419d9-a

This is on Windows 10. I just re-downloaded and then updated the app to the newest version. Home screen shows some messed up markup and Now Playing shows a blank black screen.

Casual Listener

This is on Windows 10. I just re-downloaded and then updated the app to the newest version.    Home screen shows some messed up markup and Now Playing shows a blank black screen.

406 Views

0 replies

0 likes

Desktop
Developer
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Edits causes posts/comments to be rejected as spam

This has happened to me time and time again. I post or comment and then I see a typo. I edit the text. Then I see another typo. I edit again. And now my post or comment has disappeared. It took quite a few times before I happened to notice the, laugh...

Roadie

This has happened to me time and time again. I post or comment and then I see a typo. I edit the text. Then I see another typo. I edit again. And now my post or comment has disappeared. It took quite...

AdamDamon

Spotify Star

2049 Views

3 replies

3 likes

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Solved!! Windows clean reinstall inconsistent instructions in different articles

The windows troubleshooting topic here: [Troubleshooting] Windows - The Spotify Communitylinks to this article for instructions on reinstalling the windows app: Reinstall Spotify - SpotifyElsewhere moderators keep posting links here instead: How can ...

Roadie

The windows troubleshooting topic here: [Troubleshooting] Windows - The Spotify Community links to this article for instructions on reinstalling the windows app: Reinstall Spotify - Spotif...

dinomight

Spotify Star

1090 Views

1 replies

2 likes

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Solved!! Can't switch to another window when Spotify is the active one

PlanPremiumCountryGermany DeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhen my Spotify App is open and it's the active window I can't switch to another window (neither with Alt+Tab nor with clicking on something else in the task bar...

Casual Listener

Plan Premium Country Germany   Device Desktop PC Operating System Windows 10   My Question or Issue When my Spotify App is open and it's the active window I can't switch to anoth...

ValentinLrt

Casual Listener

3048 Views

3 replies

1 likes

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The abysmal state of this forum and Spotify's bug management.

Here's how you know that you have a well functioning support & feedback forum: The customer usually arrives frustrated and annoyed. The customer usually leaves feeling better, usually with their problem solved or with assurances that their problem wi...

Roadie

Here's how you know that you have a well functioning support & feedback forum: The customer usually arrives frustrated and annoyed. The customer usually leaves feeling better, usually with their ...

Adam1313

Music Fan

2910 Views

9 replies

30 likes

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Superuser Contribution Liked albums disappearing

[ I'm from France and im using the spotify premium desktop app on my laptop with windows 10 ] I noticed an annoying bug with liked albums. I searched for it on the forum, and i already tried uninstall and install again. My issue : When i start spotif...

Casual Listener

[ I'm from France and im using the spotify premium desktop app on my laptop with windows 10 ]   I noticed an annoying bug with liked albums. I searched for it on the forum, and i already tried...

Ver

Spotify Legend

581 Views

1 replies

0 likes

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Superuser Contribution "Playlist is currently empty" problem in spotify pc application + problems in web version

PlanPremiumCountryPhilippinesDeviceHP LaptopOperating SystemWindows 10 My Question or IssueI cannot see the songs in the playlists that I have created in the spotify pc application. The page says "the playlist is currently empty". You also could not ...

Visitor

Plan Premium Country Philippines Device HP Laptop Operating System Windows 10   My Question or Issue I cannot see the songs in the playlists that I have created in the spotify pc appli...

Ivan

Spotify Legend

432 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Can I delete local files from my computer once I’ve added them to my library?

I don’t want to take the chance of losing them. If I remove the files from my computer, will they remain in my liked songs on Spotify? The folder I use for local files is so full now. I need to free up space on my computer.PlanPremium CountryU.S.Devi...

Regular

I don’t want to take the chance of losing them. If I remove the files from my computer, will they remain in my liked songs on Spotify?  The folder I use for local files is so full now. I need to...

Alex

Spotify Legend

1631 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify messing with Windows 10 Pictures.

Some weeks ago I started having problems opening pictures in Windows 10. The picture program would either not start, or it would just go black. I tried to Google it, but could not find any solutions to it. One day I realised that there were multiple ...

Casual Listener

Some weeks ago I started having problems opening pictures in Windows 10. The picture program would either not start, or it would just go black. I tried to Google it, but could not find any solutions ...

Jeremy

Spotify Legend

882 Views

2 replies

0 likes

pictures
Windows 10
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