Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9759 Views
98 replies
43 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
916 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
2145 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryNorwayOperating SystemWindows 10 Before the new update, i was able to search for a song within a playlist, click on that song to mark it, and then clear my searchbar. This would scroll me to the songs location in the playlist, but w...
Plan Premium Country Norway Operating System Windows 10 Before the new update, i was able to search for a song within a playlist, click on that song to mark it, and then clear my search...
Spotify Legend
551 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsOperating SystemWindows 10 My Question or IssueI recently had to switch to a new account, and when I logged in to the desktop app on this new account, the UI changed. It now looks like the web player UI instead of the tra...
Plan Premium Country Netherlands Operating System Windows 10 My Question or Issue I recently had to switch to a new account, and when I logged in to the desktop app on this new account...
Newbie
2434 Views
1 replies
25 likes
Recently, the Spotify app updated to a new layout on Windows. But after a day, I was logged out, and haven't been able to log in again. I don't have a dedicated Spotify account, so I cannot log in that way. When I use Facebook, Google or Apple log in...
Recently, the Spotify app updated to a new layout on Windows. But after a day, I was logged out, and haven't been able to log in again. I don't have a dedicated Spotify account, so I cannot ...
Spotify Legend
1879 Views
7 replies
0 likes
There is a bug with Spotify that when I have bluetooth and it disconnects I have to close Spotify and reopen it to listen music
There is a bug with Spotify that when I have bluetooth and it disconnects I have to close Spotify and reopen it to listen music
346 Views
0 replies
0 likes
PlanPremiumCountryGEROperating SystemWindows 10My Question or IssueThe new Navigation Pane UI does not include the Album View anymore. You must navigate through "Library->Albums". I would like to either pin the Albums view to the navigation pane or t...
Plan Premium Country GER Operating System Windows 10 My Question or Issue The new Navigation Pane UI does not include the Album View anymore. You must navigate through "Library->Albums". I ...
Spotify Legend
633 Views
1 replies
1 likes
Improve performance for video podcasts on windows. While streaming video podcast in full screen, playback stops for no obvious reason (home wifi, intel core i7, 32GB RAM). Either video stops and sound continues, or both are paused for several seconds...
Improve performance for video podcasts on windows. While streaming video podcast in full screen, playback stops for no obvious reason (home wifi, intel core i7, 32GB RAM). Either video stops and soun...
Casual Listener
3335 Views
10 replies
2 likes
PlanFreeCountryBROperating SystemWindows 10 Until some time ago, there was an option to go to the radio of a certain album, but now that the option is supposedly back, it is bugged, because when we click on it, we are redirected to the radio of the a...
Plan Free Country BR Operating System Windows 10 Until some time ago, there was an option to go to the radio of a certain album, but now that the option is supposedly back, it is bugged...
Spotify Legend
918 Views
3 replies
0 likes
with a recent update on desktop (looks and runs well), you removed the ability to copy the uri.For 'normal' users thats 100% reasonable but for developers for example it can be very handy to have quick access to the uri.Maybe you can give us a settin...
with a recent update on desktop (looks and runs well), you removed the ability to copy the uri. For 'normal' users thats 100% reasonable but for developers for example it can be very handy to have q...
Casual Listener
1261 Views
4 replies
4 likes
PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 / Linux My Question or IssueAdd back the ability to see all of the tracks from an artist on their main page. The new update on the desktop made it so we have to click on an album to see a sp...
Plan Premium Country US Device Desktop Operating System Windows 10 / Linux My Question or Issue Add back the ability to see all of the tracks from an artist on their main page. The n...
Spotify Legend
2221 Views
5 replies
11 likes
"The UI is like a joke. If you need to explain it, it's not a very good one.."The new UI is terrible. 1. Very hard to find out which song is currently playing, because everything is gray and only the title is green. When scrolling on large lists I ca...
"The UI is like a joke. If you need to explain it, it's not a very good one.." The new UI is terrible. 1. Very hard to find out which song is currently playing, because everything is gray a...
Spotify Legend
2193 Views
3 replies
6 likes
When entering fullscreen on Windows Desktop, the music progress bar starts at 0:00, regardless of your actual progress in the song. Pausing or resuming playback resyncs the time.
When entering fullscreen on Windows Desktop, the music progress bar starts at 0:00, regardless of your actual progress in the song. Pausing or resuming playback resyncs the time.
Community Legend
740 Views
1 replies
1 likes
Spotify Desktop VersionFree Account I sorted my playlist in a custom order that I wanted however, after a few hours I see that the same order I put the playlist in has around 1/4th of the songs placed in random positions which I didn't put them in.Ha...
Spotify Desktop Version Free Account I sorted my playlist in a custom order that I wanted however, after a few hours I see that the same order I put the playlist in has around 1/4th of the ...
Moderator
495 Views
1 replies
0 likes
PlanPremiumCountrySwedenOperating SystemWindows 10 My Question or IssueWith the new desktop UI (Windows 1.1.58.820.g2ae50076-a) when creating a playlist from an album, the playlist name is set to the "Album" name. The old UI set it to "Artist - Album...
Plan Premium Country Sweden Operating System Windows 10 My Question or Issue With the new desktop UI (Windows 1.1.58.820.g2ae50076-a) when creating a playlist from an album, the playli...
Moderator
931 Views
3 replies
10 likes
When adding an album to a new playlist it doesn't register like before:Artist name - album name. Now it registers only the album name. This means I have to write the artist name myself otherwise I will not find it when filtering by artist.
When adding an album to a new playlist it doesn't register like before: Artist name - album name. Now it registers only the album name. This means I have to write the artist name myself other...
Moderator
426 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceThinkPadOperating SystemWindows 10 My Question or IssueOn desktop, I used to be able to right-click -> add to playlist, and then start typing to filter my playlists so that I could easily find the one I wanted to add the so...
Plan Premium Country USA Device ThinkPad Operating System Windows 10 My Question or Issue On desktop, I used to be able to right-click -> add to playlist, and then start typing to...
Moderator
443 Views
1 replies
2 likes
PlanPremiumCountryUSA DeviceLenovo LaptopOperating SystemWindows 10 My Question or IssueI click on an album from "Your Library -> Albums". When I click the "back" button or type "alt back arrow", it takes me to the TOP of my Albums list rather than t...
Plan Premium Country USA Device Lenovo Laptop Operating System Windows 10 My Question or Issue I click on an album from "Your Library -> Albums". When I click the "back" b...
Spotify Legend
449 Views
1 replies
0 likes
PlanPremium (Family)CountryCanadaOperating SystemWindows 10 20H2Spotify Version1.1.53.608.g7ed9c03a (Microsoft Store version) My Question or IssueI've noticed that Spotify Desktop will ignore the Streaming Quality setting and will use Auto anyways. I...
Plan Premium (Family) Country Canada Operating System Windows 10 20H2 Spotify Version 1.1.53.608.g7ed9c03a (Microsoft Store version) My Question or Issue I've noticed that Spotify ...
Spotify Legend
8143 Views
18 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryIndiaDeviceLaptopOperating SystemWindows 10 My Question or IssueSome lyrics gets cut off or blocked by the ad banner ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country India Device Laptop Operating System Windows 10  ...
Spotify Star
1419 Views
1 replies
0 likes
I've been really liking the new UI of the latest update, it's simpler, cleaner, etc. However, I've been having a recurring problem where, if I click on any playlist/radio it will appear greyed out and attempting to double click a song to play, will p...
I've been really liking the new UI of the latest update, it's simpler, cleaner, etc. However, I've been having a recurring problem where, if I click on any playlist/radio it will appear greyed out an...
Spotify Star
1679 Views
1 replies
1 likes
Thanks to this new ugly, horrible and useless update, we can't even edit our "recently played" list anymore ! Actually, those [snip - Community Moderator edit] Spotify devs removed this feature from the phone app a while ago, so everyone was asking t...
Thanks to this new ugly, horrible and useless update, we can't even edit our "recently played" list anymore ! Actually, those [snip - Community Moderator edit] Spotify devs remo...
Spotify Legend
626 Views
3 replies
0 likes
