Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
PlanPremium Operating SystemWindows 10 My Question or IssueMy Spotify won't play any music (everything is greyed out), because it believes that there is no internet connection. Nothing else on my PC believes there is no internet connection. It's like...
Plan Premium Operating System Windows 10 My Question or Issue My Spotify won't play any music (everything is greyed out), because it believes that there is no internet connection...
Spotify Legend
412 Views
1 replies
0 likes
(soory for my english Im not native) Hi I had some problems with spotify few days ago (like 2-5 ago dont remember anymore). So I did clean reinstall and now its even worse. When I turn it on its says im offline (error code: 4). But its acting really ...
(soory for my english Im not native) Hi I had some problems with spotify few days ago (like 2-5 ago dont remember anymore). So I did clean reinstall and now its even worse. When I turn it on its says...
Spotify Legend
2378 Views
1 replies
0 likes
PlanPremium FamilyCountryUSADeviceDesktopOperating SystemWindows 10My Question or IssueToday I upgraded to the premium family plan. Everything works fine but it made the Spotify desktop app revert to the old UI. I tried restarting, re-signing in, uni...
Plan Premium Family Country USA Device Desktop Operating System Windows 10 My Question or Issue Today I upgraded to the premium family plan. Everything works fine but it made the Spotify des...
Spotify Legend
2421 Views
11 replies
4 likes
PlanPremiumCountryUSA Device(Desktop PC)Operating System(Windows 10 Pro x64 1909) My Question or IssueIf I minimize Spotify, and then bring it back/maximize it, the Spotify application resizes to a different size, and is now on two monitors instead o...
Plan Premium Country USA Device (Desktop PC) Operating System (Windows 10 Pro x64 1909) My Question or Issue If I minimize Spotify, and then bring it back/maximize it, the Sp...
Spotify Legend
489 Views
1 replies
0 likes
PlanPremium (family)Operating SystemWindows 10,etc My Question or IssueUsed to browse spotify easily on my pc, when I got on an artist's page it showed a full list of all songs sorted by album. Then I decided to join my sister's family account. Sudde...
Plan Premium (family) Operating System Windows 10,etc My Question or Issue Used to browse spotify easily on my pc, when I got on an artist's page it showed a full list of all songs sorte...
Roadie
825 Views
3 replies
0 likes
Family PlanPremiumThe region is set to USA, but I currently live in Ireland I'm not sure exactly what the device is, but it's running windows 10 My IssueI was listening to music on my desktop application, and I unplugged my headphones to try to untie...
Family Plan Premium The region is set to USA, but I currently live in Ireland I'm not sure exactly what the device is, but it's running windows 10 My Issue I was listening to mus...
Spotify Legend
772 Views
1 replies
0 likes
I am a Windows 10 user and use Skype on my Desktop with a headset. I like to listen music via Spotify when working but want it muted while I make a call. I have tried the audio settings in Windows Settings but cannot find one that addresses this issu...
I am a Windows 10 user and use Skype on my Desktop with a headset. I like to listen music via Spotify when working but want it muted while I make a call. I have tried the audio sett...
Roadie
2555 Views
4 replies
0 likes
PlanPremiumCountryFranceDevicepcOperating SystemWindows 10 My Question or IssueI'm asking for help because when I liked an album and all songs on my phone, I can't find my new liked songs in "liked" playlist on my computer.
Plan Premium Country France Device pc Operating System Windows 10 My Question or Issue I'm asking for help because when I liked an album and all songs on my phone, I can't find my ne...
Moderator
843 Views
4 replies
0 likes
I have just upgrade Spotify Desktop on Windows 10 to the latest version, and now the app cannot connect to the internet! It shows in the bottom a "Offline" message, and at the top "No internet connection detected. Spotify will automatically try to re...
I have just upgrade Spotify Desktop on Windows 10 to the latest version, and now the app cannot connect to the internet! It shows in the bottom a "Offline" message, and at the top "No internet connec...
Spotify Legend
512 Views
1 replies
1 likes
I tried uninstall and download it again. Sometime can show the it. Sometime worse. And now it always be a black screen. Help me and thanks a lot.
I tried uninstall and download it again. Sometime can show the it. Sometime worse. And now it always be a black screen. Help me and thanks a lot.
Spotify Legend
1223 Views
2 replies
0 likes
PlanPremiumCountryUnited StatesDeviceDesktop version Operating SystemWindows 10 My Question or IssueThis has been an ongoing issue for me- I will try to play an album by an artist and unless the album or song I'm attempting to play is "liked"(saved i...
Plan Premium Country United States Device Desktop version Operating System Windows 10 My Question or Issue This has been an ongoing issue for me- I will try to play an album by...
Spotify Legend
529 Views
1 replies
0 likes
When I go to https://2020.byspotify.com/ and click on the "log in and see your 2020 wrapped" or if I go to spotify.com/wrapped I get redirected to https://open.spotify.com/genre/2020-pagewhich only shows the playlists that were generated, and not the...
When I go to https://2020.byspotify.com/ and click on the "log in and see your 2020 wrapped" or if I go to spotify.com/wrapped I get redirected to https://open.spotify.com/genre/...
Regular
615 Views
2 replies
2 likes
Hello, I already have my student profile until 7/10/2021. And I already took free 1-month trial on spotify. Now, if i want to buy spotify student, on main page there are only pack where are spotify student and 1 more trial month, but I cant buy it, c...
Hello, I already have my student profile until 7/10/2021. And I already took free 1-month trial on spotify. Now, if i want to buy spotify student, on main page there are only pack where are spotify s...
Roadie
421 Views
1 replies
0 likes
I saw in the 2020 Wrapped that I was in the top 1% for an artist, so I went to the profile to check my rank like I've done in the past. Normally, you can click on the "about" tab and it will show you the monthly listeners. When I went to the profile,...
I saw in the 2020 Wrapped that I was in the top 1% for an artist, so I went to the profile to check my rank like I've done in the past. Normally, you can click on the "about" tab and it will show you...
Moderator
318 Views
1 replies
0 likes
Hello i'm a premium user from italy and previusly i didn't had premium but still tried to listen to music on my pc, my prblem is that when i click on a song it doesn't start playing anything the bar down doesn't show anything, before i had a problem ...
Hello i'm a premium user from italy and previusly i didn't had premium but still tried to listen to music on my pc, my prblem is that when i click on a song it doesn't start playing anything the bar ...
Casual Listener
939 Views
6 replies
0 likes
PlanFreeCountryGermanyOperating SystemWindows 10 My Question or IssueIf i try to play any song in the Spotify app it wont work.I already tried a clean reinstall and anything else i could find.
Plan Free Country Germany Operating System Windows 10 My Question or Issue If i try to play any song in the Spotify app it wont work. I already tried a clean reinstall and anything el...
Roadie
44 Views
1 replies
0 likes
how can I use the enter key to have line breaks in the playlist's description on windows 10?
how can I use the enter key to have line breaks in the playlist's description on windows 10?
Newbie
7591 Views
2 replies
3 likes
When version 1.1.46.916 of the Windows desktop app made a mess with local files, I rolled back to 1.1.42.622 and blocked updates, and I've been doing fine for about a month.Now I hear the lates version fixes the local files issue, but frankly I don't...
When version 1.1.46.916 of the Windows desktop app made a mess with local files, I rolled back to 1.1.42.622 and blocked updates, and I've been doing fine for about a month. Now I hear the lates ver...
Regular
31201 Views
3 replies
15 likes
Cannot read local files with Chinese filename. Files in the same folder with English name are read properly. PlanPremiumCountryHong KongOperating SystemWindows 10
Cannot read local files with Chinese filename. Files in the same folder with English name are read properly. Plan Premium Country Hong Kong Operating System Windows 10
Community Legend
621 Views
1 replies
0 likes
