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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83859 Views

40 replies

68 likes

  • 83859 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795320 Views

505 replies

64 likes

  • 795320 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23862 Views

25 replies

7 likes

  • 23862 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3056 Views

0 replies

4 likes

  • 3056 Views
  • 0 replies
  • 4 likes

Superuser Contribution [Windows 10] cannot make other accounts' playlists secret or public

PlanPremiumCountryTurkeyOperating SystemWindows 10 My Question or IssueAfter the latest big update I cannot make other accounts' playlists secret or public for my account via desktop. It works on Android but I couldn't find any way to do that on Wind...

Casual Listener

Plan Premium Country Turkey Operating System Windows 10   My Question or Issue After the latest big update I cannot make other accounts' playlists secret or public for my account via des...

Jeremy

Spotify Legend

616 Views

1 replies

0 likes

Public
Windows
  • 616 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Who added a song on a collaborative playlist

PlanFreeCountryPhilippinesDeviceLenovo IdeapadOperating SystemWindows 10 My Question or IssueI can no longer see who added a song on a collaborative playlist. Is the feature hidden somewhere or was it removed on the new interface?

Casual Listener

Plan Free Country Philippines Device Lenovo Ideapad Operating System Windows 10   My Question or Issue I can no longer see who added a song on a collaborative playlist. Is the feature ...

kylamarcelo

Casual Listener

1494 Views

4 replies

2 likes

Desktop
  • 1494 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify hangs/stops/freezes on Windows 10 after playing for a few minutes

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueAfter after playing for a few minutes, Spotify becomes unresponsive - ie. I cannot forward/stop/search. The current track playing continues but then stops. I have to ki...

Regular

Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue After after playing for a few minutes, Spotify becomes unresponsive - ie. I cannot forward/s...

Alex

Spotify Legend

4140 Views

7 replies

2 likes

  • 4140 Views
  • 7 replies
  • 2 likes

Superuser Contribution Calendar button to sort songs by recently added (missing sort function)

PlanFree/PremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueThe calendar button that allows me to sort my playlist by "recently added" is missing and it's really annoying me because this is how I listen to my music...

Regular

Plan Free/Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue The calendar button that allows me to sort my playlist by "recently added" is ...

Alex

Spotify Legend

2544 Views

11 replies

0 likes

Desktop (Windows)
Missing Button
Missing Sort function
recently added
  • 2544 Views
  • 11 replies
  • 0 likes

Superuser Contribution Jumps back to top of page after clicking back button

PlanPremiumCountryCanadaOperating System(Windows 10) My Question or IssueSince the latest update, using either the Windows desktop app or the web player in Chrome, every time I click the back button to go to the previous page I was on it jumps back t...

Newbie

Plan Premium Country Canada Operating System (Windows 10)   My Question or Issue Since the latest update, using either the Windows desktop app or the web player in Chrome, every time I c...

AeroZ

Composer

983 Views

2 replies

0 likes

  • 983 Views
  • 2 replies
  • 0 likes

Local Files tab will not show in new version of Desktop Application

Whenever I enable local tracks nothing changes in the sidebar, I really wish I had not/had the choice to update. Now I will not be able to listen to music I had ready to go before I opened Spotify. I have seen a few other members report this but I wa...

Casual Listener

Whenever I enable local tracks nothing changes in the sidebar, I really wish I had not/had the choice to update.  Now I will not be able to listen to music I had ready to go before I opened Spot...

AeroZ

Composer

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files folder ceases to exist

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueEvery once in a while, my local files folder simply disappears and I have no choice other than to reinstall the entire app. I have tried on numerous occasions to reselect...

Casual Listener

Plan Premium Country US Device Desktop Operating System Windows 10   My Question or Issue Every once in a while, my local files folder simply disappears and I have no choice other than...

Eni

Moderator

1371 Views

8 replies

1 likes

Desktop
local file
local files folder gone
Local files on Windows 10
  • 1371 Views
  • 8 replies
  • 1 likes

Superuser Contribution Can't submit an idea on Spotify Community

PlanPremiumCountryGermanyDevice(LaptopOperating Windows 10 My Question or IssueWhen trying to post a suggestion, I get blocked because my content "was last auto-saved at xx.xx PM", the represented time being completely out of place. When trying to po...

Regular

PlanPremium Country Germany Device (Laptop Operating Windows 10   My Question or Issue When trying to post a suggestion, I get blocked because my content "was last auto-saved at xx.xx PM...

Alex

Spotify Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

What happened to Radio Stations?

Every artist's 'radio' (in the Windows 10 App) is now a simple playlist that a couple of people subscribed to - so it's not even personalised anymore...and no: I don't want to use/switch on-off the 'Autoplay'-option every time I like to keep the musi...

Newbie

Every artist's 'radio' (in the Windows 10 App) is now a simple playlist that a couple of people subscribed to - so it's not even personalised anymore...and no: I don't want to use/switch on-off the '...

Mrihar

Visitor

34726 Views

35 replies

50 likes

  • 34726 Views
  • 35 replies
  • 50 likes

Blank Local files locations on Windows 10

I'm on the latest version of Spotify on Windows 10 and I've been having problems with the local files option. In Spotify settings under Local Files, the location that all of my music is in has no name. I know what the file is, but I don't know why th...

Casual Listener

I'm on the latest version of Spotify on Windows 10 and I've been having problems with the local files option. In Spotify settings under Local Files, the location that all of my music is in has no nam...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Recommended songs at the bottom of a playlist

Everytime I try to use the recommended songs at the bottom of playlists to try to find new songs, it just shows songs that are already on my playlist. I want to find new songs to listen to, not listen to the songs I already have on there.

Casual Listener

Everytime I try to use the recommended songs at the bottom of playlists to try to find new songs, it just shows songs that are already on my playlist. I want to find new songs to listen to, not liste...

Ivan

Spotify Legend

597 Views

3 replies

0 likes

  • 597 Views
  • 3 replies
  • 0 likes

Solved!! Download an albume

hi guys, I wonder that can we download an albume on windows desktop to listen offline? I can download just playlists. Thanks for help

Casual Listener

hi guys, I wonder that can we download an albume on windows desktop to listen offline? I can download just playlists. Thanks  for help

MattSuda

Spotify Star

1051 Views

2 replies

0 likes

  • 1051 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Desktop] Edits to playlists not registering properly since update

Operating SystemWindows 10 Ever since the recent update on the Desktop App there's been this constant bug where changes made to playlists across different platforms will not register properly on the Desktop App. For example I will re-order a bunch of...

Regular

Operating System Windows 10   Ever since the recent update on the Desktop App there's been this constant bug where changes made to playlists across different platforms will not register prope...

jezzabells

Regular

884 Views

2 replies

6 likes

bug report
Bug Windows
Cross-Platform Issue
Desktop
Desktop (Windows)
Playlist issues
update bug
  • 884 Views
  • 2 replies
  • 6 likes

Superuser Contribution Permanent fix to "the spotify application is not responding"?

I've been having the same problem outlined in this post. https://community.spotify.com/t5/Desktop-Windows/the-Spotify-application-is-not-responding/td-p/1051125#:~:text=Re%3A%20the%20Spotify%20application%20is%20not%20responding,-Mark%20as%20New&text...

Casual Listener

I've been having the same problem outlined in this post.    https://community.spotify.com/t5/Desktop-Windows/the-Spotify-application-is-not-responding/td-p/1051125#:~:text=Re%3A%20the%20S...

Novy

Moderator

3353 Views

4 replies

1 likes

  • 3353 Views
  • 4 replies
  • 1 likes

Superuser Contribution Keyboard search

PlanPremiumCountrySwedenDeviceAll PC's, laptops & Macs.Operating SystemWindows Vista/7/8/10. MacOS My Question or IssueSo, the reason I use spotify instead of Soundcloud or Youtube or any other application like that is the accessibility, functionalit...

Newbie

Plan Premium Country Sweden Device All PC's, laptops & Macs. Operating System Windows Vista/7/8/10. MacOS   My Question or Issue So, the reason I use spotify instead of Soundcloud ...

CarlosE

Spotify Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Yes! Today's update returned old client! (v1.1.57.443)

As of yesterday, both my computers received a new Spotify update to v1.1.57.443 - and the old client is BACK! I'm haven't seen Spotify officially acknowledging this anywhere. Is the change for good? Or is maybe just a delay till the new client has re...

Regular

As of yesterday, both my computers received a new Spotify update to v1.1.57.443 - and the old client is BACK!   I'm haven't seen Spotify officially acknowledging this anywhere. Is the change f...

Novy

Moderator

1144 Views

1 replies

0 likes

Desktop Windows
rollback
  • 1144 Views
  • 1 replies
  • 0 likes

Superuser Contribution Information about muscians missing

Hi There used to be an 'about' where you can find information about the musician/band. Am I missing something or was that removed?thanksclem

Music Fan

Hi   There used to be an 'about' where you can find information about the musician/band.  Am I missing something or was that removed? thanks clem

CarlosE

Spotify Legend

534 Views

3 replies

0 likes

  • 534 Views
  • 3 replies
  • 0 likes

Superuser Contribution My Homepage/Recently played has been bugged for a long time now.

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 7 My Question or IssueHi, I've been having this issue for a very long time now. Since my account was compromised like 2-3 months ago, my home page won't refresh. My 'Recently played' section ...

Casual Listener

Plan Premium Country Argentina Device PC Operating System Windows 7   My Question or Issue Hi, I've been having this issue for a very long time now. Since my account was compromised li...

Bruno70

Casual Listener

1242 Views

6 replies

2 likes

bug
Desktop
home page bugged
interface bug
recently played bug
recently played bugged
spotify desktop
  • 1242 Views
  • 6 replies
  • 2 likes

Solved!!Superuser Contribution Missing favourite songs in desktop and android app

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueIn the spotify web player I've 500+ songs marked as favourite. But when I open my favourite library in the desktop or android app there are just about 30 songs in the lis...

Casual Listener

Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue In the spotify web player I've 500+ songs marked as favourite. But when I open my favourite li...

CarlosE

Spotify Legend

939 Views

3 replies

0 likes

  • 939 Views
  • 3 replies
  • 0 likes