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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135281 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135281 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51884 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51884 Views
  • 0 replies
  • 32 likes

Automatic Queue

PlanFreeCountryUSDeviceSurface ProOperating SystemWindows 10 My Question or Issue I know that changes have been made to Spotify Free in the last year, but I've been having a hard time finding out exactly what changed and why. I am in the middle of a ...

  • Visitor
  • Plan Free Country US Device Surface Pro Operating System Windows 10   My Question or Issue   I know that changes have been made to Spotify Free in the last year, but I've been ha...
  • 660 Views
  • 0 replies
  • 0 likes
  • 660 Views
  • 0 replies
  • 0 likes

Crossfade Issue

PlanPremiumCountry CanadaDeviceOmen Gaming LaptopOperating SystemWindows 10My Question or IssueI have crossfade enabled and Automix off. There is only a crossfade on my songs whenever I queue them. When they're just playing normally in a playlist, it...

  • Casual Listener
  •   Plan Premium Country  Canada Device Omen Gaming Laptop Operating System Windows 10 My Question or Issue I have crossfade enabled and Automix off. There is only a crossfade on my...
  • 191 Views
  • 0 replies
  • 0 likes
  • Crossfade
  • 191 Views
  • 0 replies
  • 0 likes

New releases not updating

PlanFree/PremiumCountryNew ZealandDevice(PC)Operating System(Windows 10) My Question or IssueUnder the main Browse page there is a tab for New Releases.Up until a few weeks ago the new release albums etc were updated.This has now stopped updating.Tri...

  • Visitor
  • Plan Free/Premium Country New Zealand Device (PC) Operating System (Windows 10)   My Question or Issue Under the main Browse page there is a tab for New Releases. Up until a few weeks...
  • kudepi
  • Music Fan
  • 1061 Views
  • 4 replies
  • 7 likes
  • 1061 Views
  • 4 replies
  • 7 likes

Superuser Contribution Spotify constantly skipping songs

Spotify will constantly skip song when i set my audio output device to my wireless corsair headphones. This has happened after a driver update, i didn't know if i should delete the driver, how would it reinstall etc. Spotify works fine when set to my...

  • Visitor
  • Spotify will constantly skip song when i set my audio output device to my wireless corsair headphones. This has happened after a driver update, i didn't know if i should delete the driver, how would ...
  • Ivan
  • Spotify Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random device does not disconnect from my Spotify account after logging off ALL

So out of NOWHERE some random song started playing on my spotify. I stopped it. It continued playing. Suddenly I see that a new device is logged in named "PS4-239". So I changed password and after that I made "log off all" so all devices would log ou...

  • Regular
  • So out of NOWHERE some random song started playing on my spotify. I stopped it. It continued playing. Suddenly I see that a new device is logged in named "PS4-239". So I changed password and after th...
  • Ivan
  • Spotify Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Opens on startup no matter what

PlanPremiumCountryEstoniaOperating SystemWindows 10 (Version 1909)My Question or IssueSpotify opens on startup no matter what I do. I have disabled it in the task manager, I have changed the advanced settings and another solution which tells me to di...

  • Casual Listener
  • Plan Premium Country Estonia Operating System Windows 10 (Version 1909) My Question or Issue Spotify opens on startup no matter what I do. I have disabled it in the task manager, I have change...
  • Ivan
  • Spotify Legend
  • 501 Views
  • 3 replies
  • 0 likes
  • 501 Views
  • 3 replies
  • 0 likes

Spotify using excessive Disk IO when playing via Sonos

PlanPremiumCountryUS DeviceDesktop Windows 10 & Sonos speakersOperating SystemWindows 10 My Question or IssueI've been playing Spotify today via my Sonos speakers.. Thus all the music playing shouldn't be going through my desktop computer, as Sonos c...

  • Casual Listener
  •   Plan Premium Country US   Device Desktop Windows 10 & Sonos speakers Operating System Windows 10   My Question or Issue I've been playing Spotify today via my Sonos s...
  • drierp
  • Casual Listener
  • 203 Views
  • 2 replies
  • 0 likes
  • 203 Views
  • 2 replies
  • 0 likes

Windows 10: On startup, Spotify starts taking 3.5 GB of RAM, then crashes

PlanPremiumrecently upgraded from Free and never had any problems beforeCountryGermanyDeviceComputerOperating SystemWindows 10 My Question or IssueI recently upgraded from Spotify free where I never had any problems. When I upgraded (in December) I m...

  • Newbie
  • Plan Premium recently upgraded from Free and never had any problems before Country Germany Device Computer Operating System Windows 10   My Question or Issue I recently upgraded from ...
  • Joub
  • Visitor
  • 1388 Views
  • 5 replies
  • 1 likes
  • Crash
    Windows 10
  • 1388 Views
  • 5 replies
  • 1 likes

songs labeled explicit are still playing as censored

I've done the whole looking for the album dropdown and going to the explicit version, but it's still playing as sensored songs.it's not censoring every song, but i got my friend to play sweatpants by gambino from the same playlist on her phone and it...

  • Newbie
  • I've done the whole looking for the album dropdown and going to the explicit version, but it's still playing as sensored songs. it's not censoring every song, but i got my friend to play sweatpants ...
  • r4mfg_yx-2rnb
  • Newbie
  • 696 Views
  • 1 replies
  • 4 likes
  • 696 Views
  • 1 replies
  • 4 likes

windows show same song when different song is playing

PlanFree/PremiumCountrycanadaDevicecomputerOperating System Windows 10 My Question or Issueplaying spotify on the google home and then control it from the computer. it shows same song that was playing when i opened it and plays a different song. i re...

  • Visitor
  • Plan Free/Premium Country canada Device computer Operating System  Windows 10   My Question or Issue playing spotify on the google home and then control it from the computer. it s...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Solved!! [Desktop] Album art disappared from the playing track and doesn't want to show again

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueFirst the album art was blank on desktop when playing a track, and would only show when you minimized it. Now the little arrow is gone and the album art won't show at all....

  • Regular
  • Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue First the album art was blank on desktop when playing a track, and would only show when you min...
  • fantasypark
  • Regular
  • 315 Views
  • 2 replies
  • 0 likes
  • 315 Views
  • 2 replies
  • 0 likes

Sound stops when volume is too low

PlanPremiumCountryThe NetherlandsDevice PCOperating SystemWindows 10 My Question or IssueWhen my volume is quite low, it seems like spotify doesn't recognize the sound at all. It just stops playing the sound, for example in some low volume parts of s...

  • Newbie
  •   Plan Premium Country The Netherlands Device  PC Operating System Windows 10   My Question or Issue When my volume is quite low, it seems like spotify doesn't recognize the...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

Superuser Contribution Desktop app loses synchronization with other players

PlanPremiumCountryUSDevicePCOperating SystemWindows 10Version1.1.29.592.gf0779179My Question or IssueI use the desktop Spotify application to control Spotify on another device . Lately the desktop player has stopped synchronizing and no longer shows ...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 10 Version 1.1.29.592.gf0779179 My Question or Issue I use the desktop Spotify application to control Spotify on another device ....
  • Au70
  • Casual Listener
  • 268 Views
  • 4 replies
  • 1 likes
  • 268 Views
  • 4 replies
  • 1 likes

Stop Spotify PC turning on computer

PlanPremiumCountryUSADeviceiPhone XR and Windows PCOperating SystemLatest iOS & Windows Release My Question or IssueI was wishing to find a setting to stop my PC Spotify app from waking up my computer from sleep when I play Spotify from my phone. For...

  • Visitor
  • Plan Premium Country USA Device iPhone XR and Windows PC Operating System Latest iOS & Windows Release   My Question or Issue I was wishing to find a setting to stop my PC Spotify ...
  • OneByBoo
  • Community Legend
  • 511 Views
  • 1 replies
  • 0 likes
  • 511 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local file adds/deletes/changes don't get updated in my Spotify Local Files list any more.

Plan: PremiumCountry: USDevice: Win10 64-bit desktop My Question or Issue:Local file adds/changes don't get updated in my Spotify Local Files list anymore. I have tried adding and removing the source folder, deleting the DAT file, deleting the BNK fi...

  • Regular
  • Plan: Premium Country: US Device: Win10 64-bit desktop   My Question or Issue: Local file adds/changes don't get updated in my Spotify Local Files list anymore. I have tried adding and...
  • Elena
  • Moderator
  • 489 Views
  • 3 replies
  • 0 likes
  • 489 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Queue changing to the start of the playlist

PlanPremiumCountryUSA DeviceCustom Built Windows 10 PC (Have also experienced problem on iPhone and Mac)Operating SystemWindows 10 (Have also experienced problem on iOS 11 and 12, and Mac High Sierra and Mojave) My Question or IssueSo it seems that t...

  • Newbie
  • Plan Premium Country USA   Device Custom Built Windows 10 PC (Have also experienced problem on iPhone and Mac) Operating System Windows 10 (Have also experienced problem on iOS 11 and 12...
  • Elena
  • Moderator
  • 6408 Views
  • 4 replies
  • 5 likes
  • Echo
    iOS
    Mac
    SONOS
    Windows 10
  • 6408 Views
  • 4 replies
  • 5 likes

Superuser Contribution Fix volume for commercials!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Blackkatt
  • Casual Listener
  • 207 Views
  • 2 replies
  • 0 likes
  • 207 Views
  • 2 replies
  • 0 likes

Eqalizer

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWhere is it?

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Where is it?
  • 1_-jlsxar0o3f
  • Newbie
  • 278 Views
  • 3 replies
  • 1 likes
  • 278 Views
  • 3 replies
  • 1 likes

Solved!! Spotify doesn't publish my activity when playing on Google Home

PlanPremiumCountryIsraelDeviceGoogle Home My Question or IssueHi,When i'm playing Spotify on Google Home my friends can't see what i'm playing on the friends activity tab.It works only when i'm playing music straight from my phone or laptop.

  • Newbie
  • Plan Premium Country Israel Device Google Home   My Question or Issue Hi, When i'm playing Spotify on Google Home my friends can't see what i'm playing on the friends activity tab. It ...
  • OneByBoo
  • Community Legend
  • 524 Views
  • 1 replies
  • 0 likes
  • chromecast
    Friends Activity
    Google Home
  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing Media buttons in the Task bar

Hi everybody Im using Spotify as a Desktop Version on my Windows 10. Since always I had some media buttons like "Play" and "Next" when I go with the mouse over the Spotify-Icon (in the Task bar). But now when Im doing the same, the buttons are not sh...

  • Music Fan
  • Hi everybody   Im using Spotify as a Desktop Version on my Windows 10. Since always I had some media buttons like "Play" and "Next" when I go with the mouse over the Spotify-Icon (in the Task ...
  • Mario
  • Spotify Legend
  • 990 Views
  • 3 replies
  • 0 likes
  • 990 Views
  • 3 replies
  • 0 likes