Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 103582 Views
  • 82 replies
  • 27 likes
  • 103582 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 107555 Views
  • 291 replies
  • 22 likes
  • 107555 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8051 Views
  • 1 replies
  • 6 likes
  • 8051 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 148625 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 148625 Views
  • 0 replies
  • 26 likes

Superuser Contribution Extremely slow buffering of tracks on desktop app and web player

PlanFree/PremiumCountryPhilippinesOperating SystemWindows 10 1909 My IssueAs stated in the title, streaming tracks is extremely slow. Like every 5 seconds or so, music will suddenly stop and a "can't play current song" error appears. Now, before tell...

  • Visitor
  • Plan Free/Premium Country Philippines Operating System Windows 10 1909   My Issue As stated in the title, streaming tracks is extremely slow. Like every 5 seconds or so, music will sud...
  • Novy
  • Moderator
  • 3552 Views
  • 5 replies
  • 3 likes
  • Desktop
    Premium
  • 3552 Views
  • 5 replies
  • 3 likes

Superuser Contribution "Show desktop overlay when using media keys" option missing

PlanFreeCountryGermanyDeviceMSI GF63 8RDOperating SystemWindows 10 My Question or IssueHey,for some reason the option "Show desktop overlay when using media keys" is missing meaning I can't deactivate the overlay anylonger which is really annoying. I...

  • Casual Listener
  • Plan Free Country Germany Device MSI GF63 8RD Operating System Windows 10   My Question or Issue Hey, for some reason the option "Show desktop overlay when using media keys" is missin...
  • MStachowicz
  • Regular
  • 1893 Views
  • 4 replies
  • 1 likes
  • overlay
    problem
    Windows 10
  • 1893 Views
  • 4 replies
  • 1 likes

Superuser Contribution Media overlay reappeared, the option to disable it disappeared

PlanPremium CountryFrance (language=French) DeviceAcer Aspire 5 nitro Operating SystemWindows 10 Spotify version1.1.48.625.g1c87c7f7-a My Question or IssueToday the annoying media overlay (name and album pic, possibility to change song) when increasi...

  • Casual Listener
  • Plan Premium   Country France (language=French)   Device Acer Aspire 5 nitro   Operating System Windows 10   Spotify version 1.1.48.625.g1c87c7f7-a   My Questi...
  • MStachowicz
  • Regular
  • 1354 Views
  • 5 replies
  • 2 likes
  • 1354 Views
  • 5 replies
  • 2 likes

Superuser Contribution Media keys overlay huge problem.

PlanPremiumOperating SystemWindows 10 My Question or Issue"Menu > Edit > Preferences > and scroll down to view Display options.Disable the “show desktop overlay when using media keys” option (turns grey if disabled)." I recently updated my Spotify an...

  • Casual Listener
  •   Plan Premium Operating System Windows 10   My Question or Issue "Menu > Edit > Preferences > and scroll down to view Display options.Disable the “show desktop overlay...
  • MStachowicz
  • Regular
  • 3321 Views
  • 6 replies
  • 1 likes
  • 3321 Views
  • 6 replies
  • 1 likes

Superuser Contribution Song skips ~50 seconds when switching from iOS to windows using Connect

PlanPremiumCountryGermanyDevice(iPhone 12 to windows PC)Operating System14.3 My Question or IssueEvery time I switch from my phone to my PC using Connect, the song skips forward ~50 seconds, which means I need to restart it every single time.

  • Casual Listener
  • Plan Premium Country Germany Device (iPhone 12 to windows PC) Operating System 14.3   My Question or Issue Every time I switch from my phone to my PC using Connect, the song skips forw...
  • Jeremy
  • Spotify Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files gone since the latest update

Hello! I've noticed that the "Local files" menu on the left has disappeared after the latest update. Where is it now? Or is it gone forever?

  • Casual Listener
  • Hello! I've noticed that the "Local files" menu on the left has disappeared after the latest update. Where is it now? Or is it gone forever?
  • Jeremy
  • Spotify Legend
  • 1659 Views
  • 7 replies
  • 5 likes
  • 1659 Views
  • 7 replies
  • 5 likes

Superuser Contribution Lastest update reverted to only 50 songs in a queue and can't easily be resorted

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueAfter an update a week or so ago, I can now only have 50 songs display in my queue (an issue that was fixed years ago), and I can't easily drag the songs to re...

  • Casual Listener
  • Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue After an update a week or so ago, I can now only have 50 songs display in my queue ...
  • Ver
  • Spotify Legend
  • 1322 Views
  • 6 replies
  • 13 likes
  • 50 queue
    drag and drop
    queue
  • 1322 Views
  • 6 replies
  • 13 likes

Solved!! Spotify can't play this right now...

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI am getting the error "Spotify can't play this right now. If you have the file on your computer you can import it" when trying to use the desktop app on my PC. So far I have...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue I am getting the error "Spotify can't play this right now. If you have the file on your computer y...
  • Mister_Wrecked
  • Casual Listener
  • 468 Views
  • 1 replies
  • 0 likes
  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution The play/pause key on my keyboard is no longer working with spotify if I have spotify on the backgro

PlanFreeCountryMexicoDeviceAsus pcOperating SystemWindows 10 My Question or IssueThe play/pause key on my keyboard is no longer working with spotify if I have spotify on the backgroundThis used to work before the update of course.It does work sometim...

  • Newbie
  •   Plan Free Country Mexico Device Asus pc Operating System Windows 10   My Question or Issue The play/pause key on my keyboard is no longer working with spotify if I have spot...
  • Mihail
  • Spotify Legend
  • 1204 Views
  • 1 replies
  • 0 likes
  • 1204 Views
  • 1 replies
  • 0 likes

Solved!! Spotify window's top right Minimize-maximize-Close buttons dispalyed at wrong place

PlanPremiumCountryHungaryDevicedesktop PC, Radeon HD7790, 3840x2160@30Hz, ver 18.2.1Operating SystemWin7 Ulti,64bit, Hungarian My Question or Issue When Windows7 boots up, Close-Min-Max buttons displayed at wrong position. When I move Spotify window,...

  • Casual Listener
  • Plan Premium Country Hungary Device desktop PC, Radeon HD7790, 3840x2160@30Hz, ver 18.2.1 Operating System Win7 Ulti,64bit, Hungarian   My Question or Issue  When Windows7 boots u...
  • naylor83
  • Newbie
  • 9367 Views
  • 5 replies
  • 5 likes
  • 9367 Views
  • 5 replies
  • 5 likes

Superuser Contribution Black screen windows 10 and fails to uninstall

PlanPremiumCountryItalyDeviceLenovoOperating SystemWindows 10 My Question or IssueHi all,i've already read about the black screen issue on the other topics and tried everything indicated but the problem on my PC seems that couldn't be solved!Another ...

  • Casual Listener
  • Plan Premium Country Italy Device Lenovo Operating System Windows 10   My Question or Issue Hi all, i've already read about the black screen issue on the other topics and tried everyt...
  • Ver
  • Spotify Legend
  • 775 Views
  • 5 replies
  • 0 likes
  • 775 Views
  • 5 replies
  • 0 likes

Superuser Contribution I cannot find anymore my listening history under the "My library" section of the menu

PlanPremiumCountryItalyDeviceWindows pcOperating SystemWindows 10 My Question or IssueAfter the last update I cannot see or find any longer the album listening history in the "my library" menu section. How it's possible to access it now?

  • Casual Listener
  • Plan Premium Country Italy Device Windows pc Operating System Windows 10   My Question or Issue After the last update I cannot see or find any longer the album listening history in the...
  • Mihail
  • Spotify Legend
  • 449 Views
  • 3 replies
  • 0 likes
  • 449 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Adding family member issue

PlanPremium FamilyCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueThere might be an issue adding an eleven year old child to Premium Family. After invitation, he cannot register as he is deemed to young. The iOS "Kids" app is for...

  • Casual Listener
  • Plan Premium Family Country Germany Device PC Operating System Windows 10   My Question or Issue There might be an issue adding an eleven year old child to Premium Family. After invita...
  • Jeremy
  • Spotify Legend
  • 760 Views
  • 5 replies
  • 0 likes
  • 760 Views
  • 5 replies
  • 0 likes

Rest in peace sweet prince

Edit: Accidentally edited old post. Read comment below. RIP good old "new client". Last week the "Peak Spotify Client™", version 0.8.5 if you don't remember, stopped breathing. Many features had stopped working over the years, a slow death. Most cruc...

2018-05-25_09-20-27.png
  • Gig Goer
  • ...yepBcWJR2wEZaCXTwF81o   Farewell note: Old thread that was closed: https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/desktop_windows/page/1/thread-id/12263
  • mnsc
  • Gig Goer
  • 510 Views
  • 1 replies
  • 0 likes
  • eulogy
  • 510 Views
  • 1 replies
  • 0 likes

Solved!! Music Glitching Every few minutes

PlanPremiumCountry AustraliaDevicePCOperating SystemWindows 7 My Question or Issue About a month ago, I had to reinstall spotify on my Computer as it became very unresponsive, it would take several minutes to load and I couldnt search for artists or ...

  • Casual Listener
  •   Plan Premium Country  Australia Device PC Operating System Windows 7   My Question or Issue  About a month ago, I had to reinstall spotify on my Computer as it became...
  • shanedeether
  • Roadie
  • 3834 Views
  • 7 replies
  • 0 likes
  • 3834 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Radio starts with most recent song played

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueWhat I've noticed is that after playing a song from search, specifically a single (only song in the "album") - radio starts playing when the song finishes, which is fine, ...

  • Casual Listener
  • Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue What I've noticed is that after playing a song from search, specifically a single (only song in...
  • Novy
  • Moderator
  • 441 Views
  • 1 replies
  • 0 likes
  • bug
  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution List All Tracks of Artist

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueWith the recent desktop app redesign, I can no longer see all the songs of an artist without individually opening each album. Previously I could see all songs listed out in a ...

  • Newbie
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue With the recent desktop app redesign, I can no longer see all the songs of an artist without indivi...
  • Novy
  • Moderator
  • 545 Views
  • 2 replies
  • 3 likes
  • 545 Views
  • 2 replies
  • 3 likes

Superuser Contribution How to sort my playlists alphabetically on desktop?

PlanPremiumCountryCanadaDevice Operating SystemWindows 10 My Question or IssueHow to sort my playlists alphabetically on desktop? In the mobile app they are alphabetically sorted automatically, so they should be able to sort the same way on the deskt...

  • Casual Listener
  •   Plan Premium Country Canada Device   Operating System Windows 10   My Question or Issue How to sort my playlists alphabetically on desktop? In the mobile app they are alph...
  • Novy
  • Moderator
  • 32585 Views
  • 60 replies
  • 17 likes
  • 32585 Views
  • 60 replies
  • 17 likes

Solved!!Superuser Contribution Changing playlist picture?

Is there a way to change the cover of a playlist on desktop? I've looked it up, and everybody is saying that you need to click on the cover picture, but nothing happens when I left-click, and right-clicking only brings up radio, making the playlist s...

  • Casual Listener
  • Is there a way to change the cover of a playlist on desktop? I've looked it up, and everybody is saying that you need to click on the cover picture, but nothing happens when I left-click, and right-c...
  • Novy
  • Moderator
  • 436460 Views
  • 19 replies
  • 16 likes
  • Windows
  • 436460 Views
  • 19 replies
  • 16 likes

Superuser Contribution Resetting older version

I wonder how I can reset my Spotify version to an older version. I have seen that that is not recommended, but I don't care. I want an older version since the newest version is full of bad features that altogether make a bad experience. Some examples...

  • Casual Listener
  • I wonder how I can reset my Spotify version to an older version.   I have seen that that is not recommended, but I don't care. I want an older version since the newest version is full of bad f...
  • Eni
  • Moderator
  • 694 Views
  • 1 replies
  • 5 likes
  • 694 Views
  • 1 replies
  • 5 likes