Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Wednesday
notworking117
Casual Listener
81654 Views
81 replies
27 likes

81654 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
Lanciano007
Gig Goer
94726 Views
289 replies
22 likes

94726 Views
289 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6727 Views
1 replies
6 likes

6727 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147363 Views
0 replies
26 likes
Mac
Windows

147363 Views
0 replies
26 likes

Superuser Contribution Names are Hashses?

PlanPremiumCountryUSADeviceSurface Book 2Operating SystemWindows 10 My Question or IssueIf you look in the above picture, some of my friends (who have real names) are being displayed as what appears to be their unique identifiers on the backend.

stschaef
Visitor
Plan Premium Country USA Device Surface Book 2 Operating System Windows 10 My Question or Issue If you look in the above picture, some of my friends (who have real names)...
2021-04-07 8:18:33 PM
2021-04-08 9:14:44 PM
Eni
Moderator
322 Views
1 replies
0 likes

322 Views
1 replies
0 likes

Superuser Contribution Playlist order changing at random

PlanPremiumCountryUK DeviceDesktop PCOperating SystemWindows 10 My Question or IssueMy personal playlists are changing at random when I alter them. If I move songs I have recently added to playlists, or I delete a song (or songs), some songs will mov...

Repka
Casual Listener
Plan Premium Country UK Device Desktop PC Operating System Windows 10 My Question or Issue My personal playlists are changing at random when I alter them. If...
2021-04-07 7:37:46 PM
2021-04-08 8:36:54 PM
CarlosE
Moderator
1285 Views
2 replies
1 likes

1285 Views
2 replies
1 likes

Solved!!Superuser Contribution Searching for a song within a playlist locks queue to search results

PlanPremiumCountryRomaniaDeviceDesktopOperating SystemWindows 10 ProMy Question or IssueAfter the new interface update, I noticed that when I search for a song within a playlist and play it, subsequent songs are only played from within those search r...

v1tesse
Visitor
Plan Premium Country Romania Device Desktop Operating System Windows 10 Pro My Question or Issue After the new interface update, I noticed that when I search for a song within a playlist a...
2021-04-07 6:43:14 PM
2021-04-08 7:58:48 PM
CarlosE
Moderator
847 Views
1 replies
1 likes
Desktop (Windows)
Search Playlist

847 Views
1 replies
1 likes

where is the local files?

My desktop Spotify has just got an update. And I'm having trouble locating my local files in the new look.

h13nl3
Regular
My desktop Spotify has just got an update. And I'm having trouble locating my local files in the new look.
2021-04-08 3:32:31 PM
2021-04-08 4:55:51 PM
h13nl3
Regular
527 Views
3 replies
0 likes

527 Views
3 replies
0 likes

Spotify keeps pausing and says "Can't play current song"

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 64 Bit My Question or IssueI recently re-installed Windows 10, and ever since then, Spotify will randomly pause, and sometimes resume when playing music back. All of my devices have t...

CyberChr1s
Regular
Plan Premium Country United Kingdom Device PC Operating System Windows 10 64 Bit My Question or Issue I recently re-installed Windows 10, and ever since then, Spotify will randomly p...
2021-04-08 4:13:58 PM
2021-04-08 4:28:47 PM
Sebasty
Community Legend
579 Views
1 replies
0 likes

579 Views
1 replies
0 likes

Blank screen on Windows App

Hi I'm getting a blank screen when I try to launch Spotify on Windows. I've tried installing it from the website and from the Microsoft Store. I've tried turning Hardware Acceleration off and back on. I also tried launching from Run using the followi...

magicianer
Casual Listener
Hi I'm getting a blank screen when I try to launch Spotify on Windows. I've tried installing it from the website and from the Microsoft Store. I've tried turning Hardware Acceleration off and back on...
2021-04-08 4:10:20 PM
250 Views
0 replies
0 likes

250 Views
0 replies
0 likes

Superuser Contribution Troubleshooting Windows App

PlanPremiumCountryGermanyDeviceiPhone 12 , PCOperating SystemiOS 14.4.2 and Win 10 Pro My Question or IssueI've had these problems for several months, but ignored them becauseI normally only listen to music on my mobile phone, I've also triedseveral ...

FistyWisty
Visitor
Plan Premium Country Germany Device iPhone 12 , PC Operating System iOS 14.4.2 and Win 10 Pro My Question or Issue I've had these problems for several months, but ignored them becaus...
2021-04-07 12:27:06 PM
2021-04-08 12:32:40 PM
Mihail
Spotify Legend
430 Views
1 replies
0 likes

430 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify desktop doesn't indicate current song in list while clicking playlist from account library

PlanPremiumCountryTurkeyDeviceMonster Tulpar T7Operating SystemWindows 10 My Question or IssueHello, Spotify communityIt is a very small issue but while discovering new playlists, such as double click new playlist which is saved my account, the playe...

ahmetozer_org
Newbie
Plan Premium Country Turkey Device Monster Tulpar T7 Operating System Windows 10 My Question or Issue Hello, Spotify community It is a very small issue but while discovering new pla...
2021-04-06 7:34:00 PM
2021-04-07 8:07:43 PM
CarlosE
Moderator
539 Views
1 replies
0 likes

539 Views
1 replies
0 likes

Superuser Contribution Spotify fails to respond to media buttons while out of focus after moderate runtime.

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSpotify seems to be having this bug for me where if I press a media button on my keyboard while Spotify is not in focus, it doesn't respond and then something else goes awry ...

Penultimatum
Casual Listener
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Spotify seems to be having this bug for me where if I press a media button on my keyboard while Sp...
2021-02-22 4:02:37 AM
2021-04-07 7:51:58 PM
CarlosE
Moderator
2286 Views
7 replies
2 likes

2286 Views
7 replies
2 likes

Superuser Contribution Spotify Connect does not work on Desktop

The desktop version will not connect to any other device; either of my two Samsung phones, Stream Deck, anything. I'd uninstalled & reinstalled everything, I'd restarted everything. Nothing is working. Please help. PlanPremiumCountryUSADeviceSamsung ...

Tru_Inferno
Visitor
The desktop version will not connect to any other device; either of my two Samsung phones, Stream Deck, anything. I'd uninstalled & reinstalled everything, I'd restarted everything. Nothing is wo...
2021-04-06 6:39:37 PM
2021-04-07 6:46:33 PM
Novy
Moderator
1121 Views
1 replies
0 likes

1121 Views
1 replies
0 likes

‘Discovered On’ Tab Revomed

PlanPremiumCountryUnited States of America DeviceHPOperating SystemWindows 10 My Question or IssueWith the newest update I noticed the ‘Discover On’ tab within an artists profile has been removed. Is there a way to still view this

tmxtwan
Newbie
Plan Premium Country United States of America Device HP Operating System Windows 10 My Question or Issue With the newest update I noticed the ‘Discover On’ tab within an artist...
2021-04-02 8:11:23 AM
2021-04-07 1:28:40 PM
parleek
Newbie
399 Views
2 replies
3 likes

399 Views
2 replies
3 likes

Superuser Contribution App takes a long time to start or even does not start at all.

PlanPremium Duo Operating SystemWin 10 Most of the time when I launch the app, I see something like this: and I have to wait (today like 10 minutes) before the app starts. If I close it and then try to re-open I get this message: Then I have to manua...

domie
Casual Listener
Plan Premium Duo Operating System Win 10 Most of the time when I launch the app, I see something like this: and I have to wait (today like 10 minutes) before the app ...
2021-02-01 10:08:02 AM
2021-04-07 11:55:32 AM
Alex
Spotify Legend
469 Views
3 replies
0 likes

469 Views
3 replies
0 likes

Where are my Local Files?

PlanFree/PremiumCountryUSADevice(Desktop)Operating System(Windows 10)My Question or IssueI cannot find my Local Files. I have Local Files turned on, and a source selected. The Local Files tab does not show up on the side bar. Is there a new location ...

emotional
Casual Listener
Plan Free/Premium Country USA Device (Desktop) Operating System (Windows 10) My Question or Issue I cannot find my Local Files. I have Local Files turned on, and a source selected. The Local...
2021-04-07 1:17:29 AM
2021-04-07 8:28:00 AM
AeroZ
Composer
345 Views
1 replies
0 likes

345 Views
1 replies
0 likes

Superuser Contribution Fullscreen no longer supported?

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueThe full-screen icon is no longer visible. This is prevalent on both downloaded exe and Windows Store application. Restarting, reinstalling and repairing registry has not resolved this...

FullscreenGone
Newbie
Plan Premium Device PC Operating System Windows 10 My Question or Issue The full-screen icon is no longer visible. This is prevalent on both downloaded exe and Windows Store appl...
2021-04-05 10:38:21 PM
2021-04-07 8:24:09 AM
Jeremy
Spotify Legend
456 Views
1 replies
0 likes

456 Views
1 replies
0 likes

Solved!! Spotify Windows App not possible to read any songs

PlanPremiumCountryFranceDeviceLaptop/Desktop computer/Realme X50 ProOperating SystemWindows 7 Pro 64 bits / Windows 10 Pro 64 bits / Android 11 My Question or IssueThe windows app is a pure nightmare, i regurlarly have troubles when using it.At the m...

user-removed
Visitor
Plan Premium Country France Device Laptop/Desktop computer/Realme X50 Pro Operating System Windows 7 Pro 64 bits / Windows 10 Pro 64 bits / Android 11 My Question or Issue The window...
2021-04-06 8:20:46 PM
2021-04-06 11:34:43 PM
user-removed
Not applicable
930 Views
1 replies
0 likes

930 Views
1 replies
0 likes

Solved!!Superuser Contribution Monstrously annoying problem with Spotify

My Question or IssueFor many, many months (if not years) I have had a problem that mainly concerns the performance of the desktop application. It takes ages to get started. Literally, while it is running, I can easily make myself breakfast and coffee...

berzerkinglemur
Regular
My Question or Issue For many, many months (if not years) I have had a problem that mainly concerns the performance of the desktop application. It takes ages to get started. Literal...
2021-03-31 7:03:09 PM
2021-04-06 10:01:19 PM
CarlosE
Moderator
842 Views
4 replies
2 likes

842 Views
4 replies
2 likes

Solved!! Update desktop

My account wont show the new update of desktop.I logged in with another random account And it was already updated but when i go back Into mine its still the same old version.I have all news and updates turned on too,i think everyone has this update a...

Lillyxmeg
Visitor
My account wont show the new update of desktop.I logged in with another random account And it was already updated but when i go back Into mine its still the same old version.I have all news and updat...
2021-04-06 1:56:00 AM
2021-04-06 8:57:11 PM
Luke
Spotify Star
565 Views
1 replies
1 likes

565 Views
1 replies
1 likes

Superuser Contribution Media keys no longer work (New desktop app)

PlanPremiumCountryChileDeviceLaptop Intel Core i5 7th gen, 16GB ram, 256SSDOperating SystemWindows 10 pro My Question or IssueAfter the last update, the media keys are not working while i'm out of the spotify app, before the update i was able to mana...

GaboTheater
Newbie
Plan Premium Country Chile Device Laptop Intel Core i5 7th gen, 16GB ram, 256SSD Operating System Windows 10 pro My Question or Issue After the last update, the media keys are not wo...
2021-04-05 6:12:25 PM
2021-04-06 8:53:45 PM
CarlosE
Moderator
780 Views
3 replies
5 likes
Desktop
key
keys
media
media keys
pause
Pause for voice messages
Play
Premium
Windows

780 Views
3 replies
5 likes

Superuser Contribution Why does Spotify's Search suck so much?

PlanPREMIUMCountry USADevicenoneOperating SystemWindows 7 My Question or Issue When I try to search for artists, if I miss one letter or say AND instead of & or vice versa, Spotify doesn't even SHOW me the similar artists it MIGHT be... Why the heck ...

migueldecr
Regular
Plan PREMIUM Country USA Device none Operating System Windows 7 My Question or Issue When I try to search for artists, if I miss one letter or say AND instead of & ...
2018-12-31 7:18:49 PM
2021-04-06 8:25:51 PM
vandeveldep
Newbie
2642 Views
4 replies
8 likes
Search
search artists

2642 Views
4 replies
8 likes

Superuser Contribution Lost access to my e-mail and forgot my password.

PlanFreeCountry RomaniaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI am going mental. I have recently disconnected my Spotify account from my Facebook and I just found out that I don't remember my password. I am trying to log back ...

Seunggu
Casual Listener
Plan Free Country Romania Device Desktop PC Operating System Windows 10 My Question or Issue I am going mental. I have recently disconnected my Spotify account from my Facebook and ...
2021-04-05 2:08:55 PM
2021-04-06 6:40:27 PM
Novy
Moderator
417 Views
3 replies
0 likes

417 Views
3 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts