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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137227 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137227 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53490 Views
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  • 33 likes
  • Windows
  • 53490 Views
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Desktop App Constantly Skips Songs with no keys being pressed

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI've had Spotify the same way on this computer for about 4 years, it only started going haywire about 4 months ago and I've spend countless hours on every forum trying out new...

  • Newbie
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue I've had Spotify the same way on this computer for about 4 years, it only started going haywire abo...
  • skroon19
  • Composer
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
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Superuser Contribution CAN'T USE BASIC SPOTIFY FEATURES

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueI AM MISSING FEATURES ON THE DESKTOP APPI CAN NO LONGER SELECT ALL + COPY + PASTE PLAYLISTS OVER TO A NEW PLAYLISTI CAN NO LONGER CREATE COLLAB PLAYLISTSI CAN NO LONGER S...

  • Casual Listener
  •   Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue I AM MISSING FEATURES ON THE DESKTOP APP I CAN NO LONGER SELECT ALL + COPY + PASTE PL...
  • aaaaaaa5
  • Casual Listener
  • 421 Views
  • 5 replies
  • 3 likes
  • 421 Views
  • 5 replies
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Annoyances of a Christian on desktop

PlanPremiumCountryUKDeviceASUS with Logitech MX Master 3 wireless mouseOperating SystemWindows 10 My Question or Issue From my Daily Mixes, Spotify knows that I major on Christian music, and so why does Spotify push a Buddhist lotus (Daily Wellness) ...

  • Visitor
  • Plan Premium Country UK Device ASUS with Logitech MX Master 3 wireless mouse Operating System Windows 10   My Question or Issue   From my Daily Mixes, Spotify knows that I major ...
  • 183 Views
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  • 183 Views
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Solved!!Superuser Contribution Stop playing/dislike button missing

PlanPremiumCountryBelgiumDeviceDesktopOperating SystemWindows 10 My Question or IssueSince a few days, my dislike/stop playing button has gone missing in my (up to date) Spotify app in Windows 10 from my daily mixes. For some reason, Spotify has stil...

  • Casual Listener
  • Plan Premium Country Belgium Device Desktop Operating System Windows 10   My Question or Issue Since a few days, my dislike/stop playing button has gone missing in my (up to date) Spot...
  • Elena
  • Moderator
  • 552 Views
  • 4 replies
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  • 552 Views
  • 4 replies
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Superuser Contribution Cannot update my country settings.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am part of a family plan. My family members permanently moved to Berlin and I am now in So...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am par...
  • Mario
  • Spotify Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
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Superuser Contribution Discover Weekly - Wrong Person

PlanPremiumCountryGermanyDevicePC, SmartphoneOperating SystemWindows 10, Android My Question or IssueMy Discover Weekly shows a different person from my Facebook friends and also plays their music. A bit strange...Anyone got the same problem?

  • Casual Listener
  • Plan Premium Country Germany Device PC, Smartphone Operating System Windows 10, Android   My Question or Issue My Discover Weekly shows a different person from my Facebook friends and ...
  • Reineke0815
  • Casual Listener
  • 243 Views
  • 2 replies
  • 0 likes
  • 243 Views
  • 2 replies
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Solved!! what is the run command to open spotify?

what is the command to open spotify using the run window? Example, winword opens word, chrome opens chrome, but for spotify I have to use the whole target. How can I open spotify by just using spotify or something simpler than the target address?

  • Casual Listener
  • what is the command to open spotify using the run window? Example, winword opens word, chrome opens chrome, but for spotify I have to use the whole target. How can I open spotify by just using spotif...
  • anirudhvee
  • Visitor
  • 14331 Views
  • 3 replies
  • 0 likes
  • Windows
  • 14331 Views
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Superuser Contribution Songs Keep Skipping

PlanFreeCountryUSAOperating SystemWindows My Question or IssueI recently downloaded Spotify on desktop and it keeps skipping songs without playing them. Spotify works on mobile and through the internet just not the app, I have looked throughout the f...

  • Casual Listener
  • Plan Free Country USA Operating System Windows   My Question or Issue I recently downloaded Spotify on desktop and it keeps skipping songs without playing them. Spotify works on mobile a...
  • Mario
  • Spotify Legend
  • 199 Views
  • 2 replies
  • 0 likes
  • 199 Views
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Superuser Contribution Spotify on desktop keeps crashing.

DevicePC Operating SystemWindows 10 My Question or IssueAfter around a minute and a half into a song my Spotify crashes every single time. I tried deleting it and re downloading i but that didn't fix it

  • Visitor
  •   Device PC  Operating System Windows 10   My Question or Issue After around a minute and a half into a song my Spotify crashes every single time. I tried deleting it and re dow...
  • Ivan
  • Spotify Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
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Solved!!Superuser Contribution [Desktop] Different accounts have different formats?

I made a Spotify account for both my mom and I, and use hers when with her because it has her music preferences. On her account, I can change playlist covers, make playlists collaborative, and add a description of them. However, on my account, there ...

  • Casual Listener
  • I made a Spotify account for both my mom and I, and use hers when with her because it has her music preferences.  On her account, I can change playlist covers, make playlists collaborative, and ...
  • Katerina
  • Spotify Legend
  • 374 Views
  • 3 replies
  • 0 likes
  • Desktop
  • 374 Views
  • 3 replies
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Premium Listen Along Not Working Properly

So my boyfriend and I recently purchased 3 months of Premium so that we could listen along together. Problem is it's not working properly. We're both using Windows 10 Desktop, joining via Discord. We've tried both the app and web version of Discord, ...

  • Casual Listener
  • So my boyfriend and I recently purchased 3 months of Premium so that we could listen along together. Problem is it's not working properly.   We're both using Windows 10 Desktop, joining via Di...
  • Aristocrat_Gat
  • Visitor
  • 12020 Views
  • 2 replies
  • 8 likes
  • 12020 Views
  • 2 replies
  • 8 likes

Solved!! Missing local files option with premium subscription?

I have premium Spotify subscription, but I'm unable to find the "Show Local Files" option under the Settings menu. It's fine yesterday, but now the option is missing along with some option on the left hand bar. Was there any update I'm not aware of?

  • Newbie
  • I have premium Spotify subscription, but I'm unable to find the "Show Local Files" option under the Settings menu. It's fine yesterday, but now the option is missing along with some option on the lef...
  • Antonio_himself
  • Casual Listener
  • 337 Views
  • 2 replies
  • 1 likes
  • 337 Views
  • 2 replies
  • 1 likes

Solved!! Spotify skips every song within seconds

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueIf I start a playlist, can be any playlist, the songs are getting skipped instantly. I reinstalled the app and it still don't work. I tried the Webplayer and there it's w...

  • Casual Listener
  • Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue If I start a playlist, can be any playlist, the songs are getting skipped instantly. I reinsta...
  • SirNopres
  • Casual Listener
  • 336 Views
  • 2 replies
  • 2 likes
  • 336 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution [Desktop] No sound on Windows latest Spotify Desktop version

Plan PremiumCountryPortugal DeviceComputer/DesktopOperating SystemWindows 10 My Question or IssueFor some reason, when I try to listen to Spotify using the desktop app I can't hear a sound, either in my speakers or headphones. However, my sounds sett...

  • Casual Listener
  • Plan  Premium Country Portugal  Device Computer/Desktop Operating System Windows 10   My Question or Issue For some reason, when I try to listen to Spotify using the desktop ...
  • Elena
  • Moderator
  • 5052 Views
  • 3 replies
  • 1 likes
  • Desktop
    Sound issue
    Windows 10
  • 5052 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify Daily Mix not skipping disliked songs

Spotify Daily Mix is not skipping "disliked" songs. They are greyed out but still played not skipped? What to do?PlanPremiumCountryPoland Device(iPhone XS,)Operating System(iOS 13.4.1) My Question or IssueSpotify Daily Mix is not skipping "disliked" ...

  • Newbie
  • Spotify Daily Mix is not skipping "disliked" songs. They are greyed out but still played not skipped? What to do? Plan Premium Country Poland   Device (iPhone XS,) Operating System (iOS...
  • Ivan
  • Spotify Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disliked songs don't sync from desktop to mobile

PlanPremium DeviceiPhone SE 1st Gen / Windows PCOperating SystemiOS 13.4.1 / Windows 10 Home latest version My Question or IssueWhen I dislike a song or artist from my Release Radar or Weekly Mix-Playlist it does not get grayed out on mobile. BUT vic...

  • Music Fan
  •   Plan Premium   Device iPhone SE 1st Gen / Windows PC Operating System iOS 13.4.1 / Windows 10 Home latest version   My Question or Issue When I dislike a song or artist fro...
  • zy0xz4-mz7_l9
  • Newbie
  • 375 Views
  • 5 replies
  • 3 likes
  • 375 Views
  • 5 replies
  • 3 likes

Sonos speakers disappearing a few seconds after starting Spotify client on Windows

PlanPremiumCountryItalyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueAs you can see from the attached gif, the Windows client doesn't list all the available speakers in my network; it only shows the Amazon Echo devices, not the Sonos...

  • Casual Listener
  • Plan Premium Country Italy Device Desktop PC Operating System Windows 10   My Question or Issue As you can see from the attached gif, the Windows client doesn't list all the available ...
  • mbagattini
  • Casual Listener
  • 478 Views
  • 4 replies
  • 0 likes
  • 478 Views
  • 4 replies
  • 0 likes

trying to play songs and "cant play track" other

PlanPremiumCountryUSDevicelenovo lap topOperating Systemwin 10 when i select songs i tells me it cant play the selected track and i can download it to play or when i select a play list it simply cycles through all the songs one after the other withou...

  • Casual Listener
  •   Plan Premium Country US Device lenovo lap top Operating System win 10   when i select songs i tells me it cant play the selected track and i can download it to play or when i se...
  • Sebasty
  • Spotify Star
  • 291 Views
  • 1 replies
  • 0 likes
  • cant play track
  • 291 Views
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Spotify losing queue and friend feed

Hi, Whenever I shutdown my computer without exiting spotify first, my queue is lost the next time I open spotify, and also my playing history. More recently, the right side bar doesn't show any friend activity just the placeholder "See what your frie...

  • Casual Listener
  • Hi,   Whenever I shutdown my computer without exiting spotify first, my queue is lost the next time I open spotify, and also my playing history.   More recently, the right side bar does...
  • Owlucas
  • Visitor
  • 559 Views
  • 1 replies
  • 2 likes
  • 559 Views
  • 1 replies
  • 2 likes

System mistaking *new, different versions* for duplicates

Here is an issue that is becoming problematic for artists.In order to avoid duplicates, similar releases may be merged (w/ the old release being the top version).The problem is that the system is now mistaking *new, different versions of songs* for d...

  • Music Fan
  • Here is an issue that is becoming problematic for artists. In order to avoid duplicates, similar releases may be merged (w/ the old release being the top version). The problem is that the system ...
  • Israell
  • Music Fan
  • 260 Views
  • 1 replies
  • 0 likes
  • singles
  • 260 Views
  • 1 replies
  • 0 likes