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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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No internet connection detected, spotify keeps going offline.

PlanPremiumDeviceAsus laptop Operating Systemwindows 10 My Question or IssueHello, ive recently moved out to a different apartment, and joined another wifi network, it works well on my laptop, but for some reason Spotify keeps going offline every few...

  • Visitor
  •   Plan Premium Device Asus laptop  Operating System windows 10   My Question or Issue Hello, ive recently moved out to a different apartment, and joined another wifi network, ...
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  • 272 Views
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Spotify no me reproduce algunas canciones

PlanFreeCountry USAOperating System( Windows 7 & Buenas noches, tengo un problema con mi Spotify tanto en mi desktop como en mi laptop y es que al seleccionar ciertas canciones, no me las reproduce y no solo es musica nueva, algunas de las canciones ...

  • Visitor
  • Plan Free Country USA Operating System ( Windows 7 & 😎   Buenas noches, tengo un problema con mi Spotify tanto en mi desktop como en mi laptop y es que al seleccionar ciertas canc...
  • OviiiOne
  • Community Legend
  • 236 Views
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  • 236 Views
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Re: Playlist from local files to Spotify files

Hi, Unfortunately, automatic recognition does not seem to work for me. What my goal isCreate 4 playlists located in 4 distinct folders on a USB Stick. What I tried to do- I'm on Premium Subscription- Connect USB Stick - Add Folder 1/4 folders to Loca...

  • Casual Listener
  • Hi,   Unfortunately, automatic recognition does not seem to work for me.   What my goal is Create 4 playlists located in 4 distinct folders on a USB Stick.   What I tried to do ...
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Unlike button missing from Daily Mixes

PlanPremiumCountryAustraliaDeviceHP PCOperating SystemWindows 10 My Question or IssueI can no longer give the Daily Mixes feedback by disliking a song (or artist) the button is simply not there anymore. They are still available for Discover Weekly an...

  • Visitor
  • Plan Premium Country Australia Device HP PC Operating System Windows 10   My Question or Issue I can no longer give the Daily Mixes feedback by disliking a song (or artist) the button ...
  • efbrazil
  • Regular
  • 333 Views
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  • 333 Views
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Spotify will not detect devices

PlanPremiumCountryUSA DeviceASUS LaptopOperating SystemWindows 10 My Question or IssueI have been spending eternity trying to get my spotify to detect my phone. Tried everything; clearing offline devices, reinstalling, turning off network, making a n...

  • Newbie
  • Plan Premium Country USA   Device ASUS Laptop Operating System Windows 10   My Question or Issue I have been spending eternity trying to get my spotify to detect my phone. Tried ...
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  • 151 Views
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Please Return the Ability to X Out Songs and Artists in Daily Mixes

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssuePlease return this ability. I do like how I have more Daily Mixes, I would just like the option to control what shows up in them more, like previously, or even tell a song to...

  • Newbie
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Please return this ability. I do like how I have more Daily Mixes, I would just like the option to...
  • naduweisstschon
  • Visitor
  • 209 Views
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  • 209 Views
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Superuser Contribution Offline while online, errorcode -4

PlanPremiumCountryNorwayOperating System Windows 10My Question or Issue Spotify keeps telling me that I`m offline, while I`m online. I get the errorcode -4, and nothing seems to fix the issue. Issues are accouring on my office computer so there are v...

  • Casual Listener
  • Plan Premium Country Norway Operating System  Windows 10 My Question or Issue   Spotify keeps telling me that I`m offline, while I`m online. I get the errorcode -4, and nothing seem...
  • Petya
  • Community Legend
  • 2546 Views
  • 20 replies
  • 1 likes
  • 2546 Views
  • 20 replies
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who added to a playlist

How can I see who added a song to a Collaborative playlistI use iOS & Windows desktop

  • Casual Listener
  • How can I see who added a song to a Collaborative playlist I use iOS & Windows desktop
  • OneByBoo
  • Community Legend
  • 546 Views
  • 1 replies
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  • iOS
    Windows Desktop
  • 546 Views
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My friends can't see my spotify activity

"Publish my activity" is on and private session is off but my friends still can't see what I'm listening to. Is there anything I can do or does it have something to do with the update?

  • Visitor
  • "Publish my activity" is on and private session is off but my friends still can't see what I'm listening to. Is there anything I can do or does it have something to do with the update?
  • OneByBoo
  • Community Legend
  • 280 Views
  • 1 replies
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  • 280 Views
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Can't hear podcast

PlanPremiumCountryUnited StatesDevice(PC)Operating System(Windows 10) My Question or IssueI'm trying to listen to TechStuff Podcast, I've started it from the beginning and am listening until present day. I've been listening to it just fine on my phon...

  • Regular
  • Plan Premium Country United States Device (PC) Operating System (Windows 10)   My Question or Issue I'm trying to listen to TechStuff Podcast, I've started it from the beginning and am...
  • fortoxals
  • Casual Listener
  • 926 Views
  • 1 replies
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  • 926 Views
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Spotify crashing my computer

PlanFreeDevicePCOperating SystemWindows 10Version1.1.17.543.geb9254e9 (Microsoft Store)My Question or IssueSpotify crashes my computer, when spotify has been idle in the background for a longer time or when I try to close it, CPU/RAM usage of the app...

  • Regular
  • Plan Free Device PC Operating System Windows 10 Version 1.1.17.543.geb9254e9 (Microsoft Store) My Question or Issue Spotify crashes my computer, when spotify has been idle in the background ...
  • Beachkiwi
  • Casual Listener
  • 2402 Views
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  • 2402 Views
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there is no playlist on anything

PlanPremiumCountry: america Devicemacbook pro 2014 Operating SystemMacOS Catalina The problem started last year when my spotify stoped working by not displaying any songs on any playlists. I delated the app using Appcleaner, and search for any catche...

  • Casual Listener
  • Plan Premium Country: america   Device macbook pro 2014   Operating System MacOS Catalina   The problem started last year when my spotify stoped working by not displaying any...
  • bobcar123
  • Casual Listener
  • 298 Views
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  • 298 Views
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Superuser Contribution Can no longer remove songs from Made For You

Plan PremiumCountry UK DeviceLenovo Thinkpad T480Operating SystemWindows 10 1903 My Question or IssueThe option to remove songs from my Made For You > My Daily Mix playlists has disappeared, was this an intentional update or is there somethingn wrong...

  • Music Fan
  • Plan Premium Country UK   Device Lenovo Thinkpad T480 Operating System Windows 10 1903   My Question or Issue The option to remove songs from my Made For You > My Daily Mix play...
  • Mario
  • Moderator
  • 1276 Views
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  • 3 likes
  • 1276 Views
  • 11 replies
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Play local files from desktop using phone or smartwatch.

PlanFreeCountry DeviceGalaxy Note 9/Galaxy Active 2Operating SystemAndroid/Tizen My Question or IssueCan I play my local files from PC using my phone and or smart watch while I'm not on same Wifi and without storing them locally to either device? I w...

  • Visitor
  • Plan Free Country   Device Galaxy Note 9/Galaxy Active 2 Operating System Android/Tizen   My Question or Issue Can I play my local files from PC using my phone and or smart watch ...
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  • 227 Views
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Spotify cannot play song and then skips all songs... (with a workaround)

PlanPremiumCountry DevicePCOperating SystemWindows My Question or IssueI had the dread Spotify can't play issue where it would attempt to play and then skip the song after 2~ seconds.. and then skip every other song...I had this sporadically, and a a...

  • Visitor
  • Plan Premium Country   Device PC Operating System Windows    My Question or Issue I had the dread Spotify can't play issue where it would attempt to play and then skip the so...
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  • 265 Views
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Remove the BIG annoying New Playlist button and status bar please

PlanPremiumCountryNorwayOperating SystemWindows 10 My Question or IssueSuddenly the Playlist has less space. The button "New Playlist" is not used enough to justify this size or placement. Kind regards, Geir

  • Visitor
  • Plan Premium Country Norway Operating System Windows 10   My Question or Issue Suddenly the Playlist has less space.  The button "New Playlist" is not used enough to justify this si...
  • OneByBoo
  • Community Legend
  • 328 Views
  • 1 replies
  • 1 likes
  • 328 Views
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Solved!! Playlist always play in shuffle mode

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueWith the Spotify app my playlists always play in shuffle mode even if I change the mode, it remains played randomly, I can not listen to the songs of the same album a...

  • Regular
  • Plan Premium Country Canada Device Desktop Operating System Windows 10   My Question or Issue With the Spotify app my playlists always play in shuffle mode even if I change the mode, i...
  • OneByBoo
  • Community Legend
  • 1339 Views
  • 7 replies
  • 0 likes
  • 1339 Views
  • 7 replies
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How do i add local songs to an album

PlanPremiumCountryswedenDevice(PC, iPhone 8+)Operating System(iOS 13, windows 10) My Question or IssueThere's an album with a couple of the songs taken out and i was wondering if i could add them back in through local files?

  • Visitor
  •   Plan Premium Country sweden Device (PC, iPhone 8+) Operating System (iOS 13, windows 10)   My Question or Issue There's an album with a couple of the songs taken out and i was ...
  • OneByBoo
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
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Cant listen Music on Desktop Client but im able on Smartphone

PlanPremium (Family)CountryGermanyDevicePC & SmartphoneOperating SystemWin 10 1903 / Android 9 My Question or IssueI can't listen to the following title via the desktop client of Spotify:Kaan, Snoop Dogg, Eleni Foureira - Sirens - Radio EditIt's gray...

  • Casual Listener
  • Plan Premium (Family) Country Germany Device PC & Smartphone Operating System Win 10 1903 / Android 9   My Question or Issue I can't listen to the following title via the desktop c...
  • MauriceMV
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
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Spotify cant reproduce any song on client app

PlanPremiumCountrySpain DeviceWindowsOperating SystemWindows 10 My Question or IssueI cant reproduce any song in the client app (Spotify works fine in web player or android with the same acc) When I click on "Play" the song dont start and it continua...

  • Newbie
  • Plan Premium Country Spain  Device Windows Operating System Windows 10   My Question or Issue I cant reproduce any song in the client app (Spotify works fine in web player or andr...
  • 173 Views
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  • 173 Views
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