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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2407 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155019 Views

83 replies

27 likes

  • 155019 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

148684 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11487 Views

1 replies

6 likes

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Superuser Contribution Export Playlist Info to Excel

I have managed to put song titles and artists to an Excel chart. However, it did not include the song times. Is there a way to get export the times? USAFamily PlanDesktop Windows 7

Visitor

I have managed to put song titles and artists to an Excel chart. However, it did not include the song times. Is there a way to get export the times?   USA Family Plan Desktop  Windows ...

Alex

Spotify Legend

6052 Views

1 replies

0 likes

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Superuser Contribution WiFi connection problems

PlanPremiumCountryScotland DeviceDell laptopOperating SystemWindows 10 My Question or Issue

Visitor

Plan Premium Country Scotland   Device Dell laptop Operating System Windows 10   My Question or Issue  

Alex

Spotify Legend

321 Views

1 replies

0 likes

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Superuser Contribution Spotify Desktop Not Recognizing Any Local Files

PlanPremiumCountryUSA DeviceHP PavilionOperating SystemWindows 10 My Question or IssueHello,I have a new computer. Spotify will not recognize any of my local files on the desktop version, which are only about a dozen at this point.Here's what I've tr...

Casual Listener

Plan Premium Country USA   Device HP Pavilion Operating System Windows 10   My Question or Issue Hello, I have a new computer. Spotify will not recognize any of my local files o...

Mihail

Spotify Legend

1449 Views

3 replies

0 likes

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[Desktop] Local files no longer linked

I recently discovered that spotify (Windows desktop version) could browse my local files and if they existed on spotify I could click on the song/artist/album and be taken to the page, where I could follow/add etc. I was happily making my way through...

Newbie

I recently discovered that spotify (Windows desktop version) could browse my local files and if they existed on spotify I could click on the song/artist/album and be taken to the page, where I could ...

291 Views

0 replies

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Desktop
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Superuser Contribution Pasting song URIs not working

PlanPremiumCountry DeviceWindows computerOperating SystemWindows 10 I am using the desktop Spotify program downloaded from here: https://www.spotify.com/us/download/windows/b/ My Question or IssueI am trying to remove duplicates from a very large pla...

Regular

Plan Premium Country   Device Windows computer Operating System Windows 10   I am using the desktop Spotify program downloaded from here: https://www.spotify.com/us/download/w...

Mihail

Spotify Legend

1416 Views

8 replies

0 likes

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Format of album links

PlanPremiumCountryGermanyDeviceDesktop PCOperating SystemWindows 10 Pro My Question or IssueI use the Spotify desktop app. When I copy an album link to the Windows clipboard, it used to have the format "spotify:album:(...)", so that using this link l...

Gig Goer

Plan Premium Country Germany Device Desktop PC Operating System Windows 10 Pro   My Question or Issue I use the Spotify desktop app. When I copy an album link to the Windows clipboard,...

tomriddle

Gig Goer

1458 Views

5 replies

0 likes

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Superuser Contribution Wrapped Comparison

Not sure if this is the correct forum, so I apologize if it isn't. I remember in years past being able to compare the current year's stats with previous years' stats (i.e. how many minutes you listened this year compared to other years). I am unable ...

Roadie

Not sure if this is the correct forum, so I apologize if it isn't. I remember in years past being able to compare the current year's stats with previous years' stats (i.e. how many minutes you listen...

Alex

Spotify Legend

1079 Views

1 replies

0 likes

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Friend Activity Not Synced Correctly

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueWhile on Discord with a friend who is on my Friend Activity list, we discovered that the Friend Activity List was 1 song behind, as he was listening to his current...

Visitor

Plan Premium Country United Kingdom Device PC Operating System Windows 10   My Question or Issue While on Discord with a friend who is on my Friend Activity list, we discovered that th...

AdamDamon

Community Legend

1852 Views

1 replies

1 likes

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  • 1 likes

Spotify app for Windows 10 (PC) no longer working. Multiple attempts to uninstall and reinstall...

Hello. The Windows app for PC is no longer working after multiple attempts to uninstall/reinstall. Nothing but a black screen once downloaded. Spotify Premium user. Any help would be greatly appreciated.

Music Fan

Hello. The Windows app for PC is no longer working after multiple attempts to uninstall/reinstall. Nothing but a black screen once downloaded. Spotify Premium user. Any help would be greatly apprecia...

Bella_K

Composer

1471 Views

1 replies

0 likes

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Superuser Contribution Random songs at the bottom of my liked songs

As you can see from the below image, when I scroll down to the beginning of my liked songs, there are three songs that do not have a timestamp for when they were added and were not there previously. Does anyone know why this is and how it happened?Pl...

Regular

As you can see from the below image, when I scroll down to the beginning of my liked songs, there are three songs that do not have a timestamp for when they were added and were not there previously. ...

Ver

Spotify Legend

450 Views

1 replies

0 likes

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Superuser Contribution Web app won't open

Whenever I try to open up the web app it tells me there's a serve errorI have already cleared my cache and tried every browser on my computer and an incognito window with no successI cannot download or use the app currently because of some issues on ...

Casual Listener

Whenever I try to open up the web app it tells me there's a serve error I have already cleared my cache and tried every browser on my computer and an incognito window with no success I cannot down...

Ivan

Spotify Legend

448 Views

3 replies

0 likes

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Solved!! Windows Script Host Error

PlanPremiumCountryIndiaDevice(Dell Laptop)Operating System(Windows 10) My Question or IssueWhenever I open the Desktop App, I get hit with an error as shown in the image belowI have tried uninstalling and reinstalling the app multiple times, even uni...

Visitor

Plan Premium Country India Device (Dell Laptop) Operating System (Windows 10)   My Question or Issue Whenever I open the Desktop App, I get hit with an error as shown in the image belo...

Bella_K

Composer

2209 Views

1 replies

0 likes

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Superuser Contribution Music Keeps Pausing Every 2-4 Seconds.

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 running spotify thru UWP My Question or IssueMy music keeps pausing every 2-4 seconds. Tried reinstalling logging out, no other devices do this.

Visitor

Plan Premium Country USA Device Desktop Operating System Windows 10 running spotify thru UWP   My Question or Issue My music keeps pausing every 2-4 seconds. Tried reinstalling logging...

Jeremy

Spotify Legend

889 Views

1 replies

1 likes

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Superuser Contribution Multimedia keys unresponsive in Windows 10

This is more of a bug report I guess, but on Windows 10 (1.1.48.625.g1c87c7f7) until I cycle the "show desktop overlay when using media keys" setting the global keyboard hook (or however they're being handled) isn't working... even with the applicati...

Visitor

This is more of a bug report I guess, but on Windows 10 (1.1.48.625.g1c87c7f7) until I cycle the "show desktop overlay when using media keys" setting the global keyboard hook (or however they're bein...

Ivan

Spotify Legend

398 Views

1 replies

0 likes

Desktop
Other
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Superuser Contribution My spotify is randomly pausing every couple of seconds to every few minutes.

I tried uninstalling and reinstalling spotify and it still randomly paused. I also tried using the web browser and it randomly paused there as well. I also disconnected all places that I've logged into so the only places that I'm currently logged int...

Newbie

I tried uninstalling and reinstalling spotify and it still randomly paused. I also tried using the web browser and it randomly paused there as well. I also disconnected all places that I've logged in...

Alex

Spotify Legend

1002 Views

4 replies

1 likes

pausing randomly
Troubleshooting
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Superuser Contribution Test topic

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

h1triage

Casual Listener

834 Views

3 replies

1 likes

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Superuser Contribution Problème partage musique

PlanPremiumBelgique(Windows 10.) My Question or Issue Bonjour, Quand je tente de partager un morceau de musique via mon application Spotify (Windows 10) sur messenger (facebook), j'ai ceci comme message : You cannot view this application. Please make...

Casual Listener

Plan Premium Belgique (Windows 10.)   My Question or Issue   Bonjour,   Quand je tente de partager un morceau de musique via mon application Spotify (Windows 10) sur messenger...

Mihail

Spotify Legend

3599 Views

4 replies

0 likes

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Solved!!Superuser Contribution Lyrics not working anymore - "Humming is fun"

PlanFreeCountryIndiaDeviceLaptopOperating SystemWindows 10 2004 My Question or IssueThe lyrics from Musixmatch are no longer there, it shows "Humming is fun" message. It used to work before but it no longer works now, please help.

Casual Listener

Plan Free Country India Device Laptop Operating System Windows 10 2004   My Question or Issue The lyrics from Musixmatch are no longer there, it shows "Humming is fun" message. It used...

Jeremy

Spotify Legend

1472 Views

5 replies

0 likes

lyrics
Windows
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Spotify defaults to Bluetooth Headset profile

PlanPremiumCountryUSADeviceIntel NUCOperating SystemWindows 10My Question or IssueI have a set of bluetooth earbuds which support both headphones and headset profile. I listen to Spotify with the bluetooth headphones profile 90% of the time, but when...

Regular

Plan Premium Country USA Device Intel NUC Operating System Windows 10 My Question or Issue I have a set of bluetooth earbuds which support both headphones and headset profile. I listen to Sp...

364 Views

0 replies

0 likes

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Superuser Contribution Autoplay still plays after turned off

PlanFamily PremiumCountryU.S.A.DeviceAcer LaptopOperating SystemWindows 10 My Question or Issueso after spending 2 days trying to turn off autoplay i finally figured it out but even after i turned it off it still continued to use autoplay

Newbie

Plan Family Premium Country U.S.A. Device Acer Laptop Operating System Windows 10   My Question or Issue so after spending 2 days trying to turn off autoplay i finally figured it out b...

Jeremy

Spotify Legend

914 Views

1 replies

0 likes

  • 914 Views
  • 1 replies
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