Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • SaylorDustin
  • Casual Listener
  • 34289 Views
  • 75 replies
  • 24 likes
  • 34289 Views
  • 75 replies
  • 24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • giovlms
  • Regular
  • 64011 Views
  • 264 replies
  • 21 likes
  • 64011 Views
  • 264 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4011 Views
  • 1 replies
  • 6 likes
  • 4011 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143876 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143876 Views
  • 0 replies
  • 26 likes

Superuser Contribution Cannot view all Local Files in A-Z sort.

PlanPremiumCountryUnited StatesDeviceDesktop - AMD Ryzen Threadripper 2970WX with 64.0 GBOperating SystemWindows 10 Pro for Workstations build 19042.685My Question or Issue__ This issue appears to be a bug in how many files the Local Files view can d...

  • Music Fan
  • Plan Premium Country United States Device Desktop - AMD Ryzen Threadripper 2970WX with 64.0 GB Operating System Windows 10 Pro for Workstations build 19042.685 My Question or Issue __ ...
  • jasonvelocity
  • Music Fan
  • 955 Views
  • 8 replies
  • 0 likes
  • bug
    bugreport
    local
    LocalFiles
  • 955 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution What is going on with Spotify?

PlanPremiumCountryJapan/USADevicePCOperating SystemWindows 10 My Question or IssueWhat is going on with this update?There are a multitude of issues, one of them being that when I add a duplicate track, Spotify no longer warns me of it. Another issue ...

  • Casual Listener
  • Plan Premium Country Japan/USA Device PC Operating System Windows 10   My Question or Issue What is going on with this update? There are a multitude of issues, one of them being tha...
  • gh0stygh0stygh0
  • Casual Listener
  • 396 Views
  • 2 replies
  • 1 likes
  • 396 Views
  • 2 replies
  • 1 likes

Superuser Contribution Shuffle Broken

PlanPremiumOperating SystemWin 10My Question or Issuewhen playing from my liked songs sorted by artist it will randomly shuffle the queue i.e. i start in "C" and after two songs it jumps to "P" and then there is no sense of alphabetization

  • Newbie
  • Plan Premium Operating System Win 10 My Question or Issue when playing from my liked songs sorted by artist it will randomly shuffle the queue i.e. i start in "C" and after two songs it jumps to...
  • Alex
  • Spotify Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution When I lower the Volume, it will slowly go up

PlanPremiumOperating SystemWindows 10 My Question or IssueWhen I lower the volume (to about like 5-10%) it will slowly go back up to full volume (Without the volume slider in the Spotify app moving). I've been dealing with it for a while and its gett...

  • Visitor
  • Plan Premium Operating System Windows 10   My Question or Issue When I lower the volume (to about like 5-10%) it will slowly go back up to full volume (Without the volume slider in the Spo...
  • Ivan
  • Spotify Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution Application Not Responding

PlanPremiumCountry USADeviceLenovo Lap TopOperating SystemWindows My Question or Issue Every time that I close my laptop and it goes into sleep mode, when I open up my laptop Spotify will not play any music or allow me to navigate to any other page. ...

  • Newbie
  • Plan Premium Country  USA Device Lenovo Lap Top Operating System Windows   My Question or Issue  Every time that I close my laptop and it goes into sleep mode, when I op...
  • Novy
  • Moderator
  • 2444 Views
  • 13 replies
  • 7 likes
  • 2444 Views
  • 13 replies
  • 7 likes

Superuser Contribution Can't see some people in friends activity though i know they allowed it

PlanPremiumCountryTurkeyOperating SystemWindows 10 I had no problem with spotify on my laptop until a month ago. But then, first it started giving random error boxes only saying "can't start spotify" when i tried to open it. It didn't bother me since...

  • Casual Listener
  • Plan Premium Country Turkey Operating System Windows 10   I had no problem with spotify on my laptop until a month ago. But then, first it started giving random error boxes only saying&nb...
  • Alex
  • Spotify Legend
  • 1996 Views
  • 3 replies
  • 0 likes
  • Friends Activity
  • 1996 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs do not play

PlanPremiumCountryUnited StatesDeviceCustom PCOperating SystemWindows 10 My Question or IssueWhenever I try to play a song/playlist/album it seems to skip through a few songs without playing anything and then stops and gives me an error message sayin...

  • Newbie
  • Plan Premium Country United States Device Custom PC Operating System Windows 10   My Question or Issue Whenever I try to play a song/playlist/album it seems to skip through a few songs...
  • Ver
  • Spotify Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution local storage

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueSo after the UI changed for desktop app, where are the local storage settings? they are gone.i want to know where are my downloaded songs. and i want to change the destination.

  • Newbie
  • Plan Premium Device PC Operating System Windows 10   My Question or Issue So after the UI changed for desktop app, where are the local storage settings? they are gone. i want to know wh...
  • qdlaty
  • Visitor
  • 710 Views
  • 3 replies
  • 1 likes
  • 710 Views
  • 3 replies
  • 1 likes

Superuser Contribution The Spotify application is not responding.

PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy Device, Operating System is required for this board desktop_windows?On startup there is a pop-up ...

  • Regular
  • ...evice, Operating System is required for this board desktop_windows? On startup there is a pop-up "The Spotify application is not responding"  when spotify is in startup
  • Jeremy
  • Spotify Legend
  • 493 Views
  • 1 replies
  • 0 likes
  • 493 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist cover issues

Hey guy’s, I’m having problems trying to update playlist covers just now. The images I’m using are all j-pegs and nowhere near the 4mb size limit. Keeps saying failed to save playlist changes. Please try again. Can you help with this? Thanks, Jonatha...

  • Community Legend
  • Hey guy’s,   I’m having problems trying to update playlist covers just now. The images I’m using are all j-pegs and nowhere near the 4mb size limit. Keeps saying failed to save playlist change...
  • Jeremy
  • Spotify Legend
  • 640 Views
  • 5 replies
  • 0 likes
  • 640 Views
  • 5 replies
  • 0 likes

Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it." Help

PlanPremiumCountryCanadaDeviceWindows DesktopOperating SystemWindows My Question or Issueokay so when I press play on any of my songs, they will not play and will automatically skip. now I have looked into this issue for awhile and this only started ...

  • Newbie
  • Plan Premium Country Canada Device Windows Desktop Operating System Windows   My Question or Issue okay so when I press play on any of my songs, they will not play and will automatical...
  • Jeremy
  • Spotify Legend
  • 379 Views
  • 1 replies
  • 1 likes
  • 379 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify on PC Buggy

PlanFree/Premium CountryUnited KingdomDeviceWindows 10 DesktopOperating SystemWindows 10 Pro My Question or IssueSpotify from either the windows store and direct download from Spotify is buggy, when playing there’s a delay before the music starts, at...

  • Visitor
  • Plan Free/Premium  Country United Kingdom Device Windows 10 Desktop Operating System Windows 10 Pro   My Question or Issue Spotify from either the windows store and direct downloa...
  • Jeremy
  • Spotify Legend
  • 986 Views
  • 3 replies
  • 0 likes
  • Freezing
    Spotify Buggy
  • 986 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify permalocked in offline mode

PlanPremium(Family)CountryUSADeviceCustom built PCOperating SystemWindows 10 My Question or IssueSpotify never goes back online, despite having the "Offline mode" box unticked in the top left, and reinstalling the app several times. I nuked the appda...

  • Casual Listener
  • Plan Premium(Family) Country USA Device Custom built PC Operating System Windows 10   My Question or Issue Spotify never goes back online, despite having the "Offline mode" box unticke...
  • Jeremy
  • Spotify Legend
  • 513 Views
  • 3 replies
  • 0 likes
  • 513 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify keeps automatically switching music to some playlist I've never listened to

PlanPremium (valid to 08.01.2020)CountryPolandDevice(PC, Huawei P30 Pro)Operating System(Windows 10, Android 11) Hello, From today I have a strange problem with Spotify on all devices (Desktop app, Web app, Mobile app). If I play music from my playli...

  • Visitor
  • Plan Premium (valid to 08.01.2020) Country Poland Device (PC, Huawei P30 Pro) Operating System (Windows 10, Android 11)   Hello,   From today I have a strange problem with Spotif...
  • Jeremy
  • Spotify Legend
  • 1442 Views
  • 4 replies
  • 1 likes
  • 1442 Views
  • 4 replies
  • 1 likes

Superuser Contribution I can't stop Spotify

When I click pause inside of Spotify it only lasts for twenty seconds, then it un-pauses. Every. Time. It won't stop playing music. PlanDuoCountryUSADeviceDesktopOperating SystemWindows 10 (Version 10.0.18363 Build 18363) Spotify Version 1.1.46.916.g...

  • Casual Listener
  • When I click pause inside of Spotify it only lasts for twenty seconds, then it un-pauses. Every. Time. It won't stop playing music.     Plan Duo Country USA Device Desktop Operatin...
  • thetinynova
  • Casual Listener
  • 593 Views
  • 2 replies
  • 1 likes
  • 593 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify will not autoplay

PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueHello,I am trying to listen to a new album, and it will not autoplay at all. A friend of mine, trying to listen to the same album ...

  • Visitor
  • Plan Free Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10   My Question or Issue Hello, I am trying to listen to a new album, and...
  • CriticalMass
  • Casual Listener
  • 416 Views
  • 2 replies
  • 0 likes
  • 416 Views
  • 2 replies
  • 0 likes

Superuser Contribution Windows 10, Spotify can't play this right now.

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 Spotify can't play this right now. If you have the file..... etc. seen 200 posts on this already and I have tried everything there is on the face of planet except the one thing that may fix it. ...

  • Visitor
  • Plan Premium Country USA Device PC Operating System Windows 10   Spotify can't play this right now. If you have the file..... etc. seen 200 posts on this already and I have tried everyt...
  • CarlosE
  • Moderator
  • 1696 Views
  • 7 replies
  • 1 likes
  • Windows 10
  • 1696 Views
  • 7 replies
  • 1 likes

Superuser Contribution Error 50 while install on windows 7

Ok, so I downloaded spotify to reinstall it, as it stopped working. First I got a windows error, that terminated the program. Then I couldn't uninstall it, as I got another windows error.Then I tried to download it and reinstall it, but I got error 5...

  • Regular
  • Ok, so I downloaded spotify to reinstall it, as it stopped working.   First I got a windows error, that terminated the program. Then I couldn't uninstall it, as I got another windows error. T...
  • Novy
  • Moderator
  • 811 Views
  • 9 replies
  • 0 likes
  • 811 Views
  • 9 replies
  • 0 likes

Superuser Contribution Problem with Russian font - Проблема с русским шрифтом

Hi, names of Russian songs are shown with illegal characters. How I can resolve it?Названия песен отображаются в Spotify неправильным шрифтом и не читаются. Что делать? PlanFreeCountryRussiaDeviceDesktop PC Operating SystemWindows 10 x64 My Question ...

  • Music Fan
  • Hi, names of Russian songs are shown with illegal characters. How I can resolve it? Названия песен отображаются в Spotify неправильным шрифтом и не читаются. Что делать?   Plan Free Country...
  • gedonis
  • Music Fan
  • 1279 Views
  • 12 replies
  • 0 likes
  • 1279 Views
  • 12 replies
  • 0 likes

Superuser Contribution Spotify crashes after few minutes playing on Windows 10 when cache is on a custom location

PlanPremiumCountryBrazilDeviceDell G5 Operating System Windows 10 My Question or IssueMy Spotify is crashing unexpectedly with no error messages or popups when I changed the cache to a custom location. My default location is at C:\Users\Lucas\AppData...

  • Newbie
  •   Plan Premium Country Brazil Device Dell G5  Operating System  Windows 10   My Question or Issue My Spotify is crashing unexpectedly with no error messages or popups w...
  • Jeremy
  • Spotify Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes