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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
  • 138463 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54392 Views
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  • Windows
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Spotify Rapidly Skipping Songs

Spotify will not play a single song for more than a fraction of a second, skipping songs at the speed of light. I've tried almost EVERYTHING from drivers to uninstalling reinstalling, restarting and updating my pc, updating spotify, using a vpn, gett...

  • Casual Listener
  • Spotify will not play a single song for more than a fraction of a second, skipping songs at the speed of light. I've tried almost EVERYTHING from drivers to uninstalling reinstalling, restarting and ...
  • bradwsharpb
  • Casual Listener
  • 379 Views
  • 3 replies
  • 1 likes
  • 379 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution FRIEND ACTIVITY STOPPED WORKING SUDDENLY. (WINDOWS)

PlanPremiumCountryIndia DeviceLenovo LaptopOperating SystemWindows 10 My Question or IssueMy Spotify desktop app was not connecting to my facebook friends to show friends activity. It showed an error " Sorry, we couldn't load friends to follow." Howe...

  • Casual Listener
  • Plan Premium Country India   Device Lenovo Laptop Operating System Windows 10   My Question or Issue My Spotify desktop app was not connecting to my facebook friends to show frie...
  • Ivan
  • Spotify Legend
  • 971 Views
  • 1 replies
  • 0 likes
  • 971 Views
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Superuser Contribution Friend Feed not working

PlanFree/PremiumCountryAustraliaDevice(Lenovo)Operating System(Windows 10) My Question or IssueMy Spotify friend feed doesn't come up with most of the people I follow only 2 of the like 20 people show up on the friend feed show up.Please help

  • Visitor
  •   Plan Free/Premium Country Australia Device (Lenovo) Operating System (Windows 10)   My Question or Issue My Spotify friend feed doesn't come up with most of the people I follow...
  • Ivan
  • Spotify Legend
  • 190 Views
  • 1 replies
  • 1 likes
  • 190 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify in Windows 10 behaving as if it is logged into a different account.

PlanPremium CountryNew ZealandDeviceHP Spector Operating SystemWindows 10 My Question or IssueConnect is not working, windows 10 behaves as if it is logged into a different account. This started happening after the recent update. I would prefer Conne...

  • Casual Listener
  • Plan Premium  Country New Zealand Device HP Spector  Operating System Windows 10   My Question or Issue Connect is not working, windows 10 behaves as if it is logged into a d...
  • FallOfAll
  • Casual Listener
  • 221 Views
  • 3 replies
  • 0 likes
  • 221 Views
  • 3 replies
  • 0 likes

Bug: Song Images really big at Home Screen

PlanStudent PremiumCountryIndonesiaDeviceHP Envy x360 "13 ConvertibleOperating SystemWindows 10 64bit My Question or IssueI am sure one of Spotify programmer messed up the code and makes all song pictures at home screen really big like this:Let me kn...

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  • Visitor
  • Plan Student Premium Country Indonesia Device HP Envy x360 "13 Convertible Operating System Windows 10 64bit   My Question or Issue I am sure one of Spotify programmer messed up the co...
  • Emilia_8
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • bug
  • 213 Views
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Black Screen issue

My issue is when im playing games on PC i try to pause my music using the buttons on my keyboard when i change songs/pause i get a black screen for a few seconds sure its not unbearable but if theres a way to stop this some help would be appreciated ...

  • Casual Listener
  • My issue is when im playing games on PC i try to pause my music using the buttons on my keyboard when i change songs/pause i get a black screen for a few seconds sure its not unbearable but if theres...
  • 213 Views
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  • 213 Views
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Superuser Contribution Icon display

PlanFree/PremiumCountryukDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)windows vlaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I change the display format for my Recently Played music icons? it's d...

  • Casual Listener
  • Plan Free/Premium Country uk Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) windows vlaptop Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or I...
  • Sue888
  • Casual Listener
  • 471 Views
  • 4 replies
  • 0 likes
  • 471 Views
  • 4 replies
  • 0 likes

Spotify connect through PC only works when initiated on phone

PlanPremiumDeviceEssential Phone / Windows PCOperating SystemWindows 10 My Question or IssueWhen trying to play music on my speaker through spotify connect on my PC. I cannot find any devices. But when i open spotify on my phone and click devices, i ...

  • Visitor
  • Plan Premium Device Essential Phone / Windows PC Operating System Windows 10   My Question or Issue When trying to play music on my speaker through spotify connect on my PC. I cannot fin...
  • 275 Views
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  • Android
    Connect
    essential
    PC
    Premium
  • 275 Views
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Superuser Contribution Can't click on Artist name unless I go into album

So when I'm using Spotify on my windows 10 desktop and I'm on the Spotify homepage, where the albums are shown in recently played and you're favourite albums etc. I can click on the album picture and album name, but can't click on the artist name und...

  • Newbie
  • So when I'm using Spotify on my windows 10 desktop and I'm on the Spotify homepage, where the albums are shown in recently played and you're favourite albums etc. I can click on the album picture and...
  • Mario
  • Spotify Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Recently Played Songs on the Home Page won't Update

PlanFamily PremiumCountryCanadaDeviceRazer BladeOperating SystemWindows 10 My Question or IssueMy Recently Played on my home page on the desktop app won't update. It only occurs on the desktop app on both the spotify download and the Microsoft Store ...

  • Visitor
  •   Plan Family Premium Country Canada Device Razer Blade Operating System Windows 10   My Question or Issue My Recently Played on my home page on the desktop app won't update. It ...
  • Skatehead
  • Visitor
  • 380 Views
  • 1 replies
  • 0 likes
  • bug
    Glitch
    Home
    Recently Played
    Recently Played Stuck
    stuck
  • 380 Views
  • 1 replies
  • 0 likes

Solved!! How to stop duplicates in the que, for shuffled playlists

PlanPremiumCountryUnited KingdomDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueWhen I shuffle a playlist it creates a lot of duplicates in the que, how can...

  • Regular
  • Plan Premium Country United Kingdom Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question or Issue ...
  • John1664
  • Regular
  • 1101 Views
  • 5 replies
  • 0 likes
  • 1101 Views
  • 5 replies
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Solved!! PC wont play spotify

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueSpotify refuses to play anything when i use my PC, whether it is the app or the web player, it will keep skipping through a playlist showing a blue error message saying...

  • Casual Listener
  • Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue Spotify refuses to play anything when i use my PC, whether it is the app or the web player, ...
  • DangerousDanish
  • Casual Listener
  • 593 Views
  • 1 replies
  • 0 likes
  • no music
    no playback
    PC
  • 593 Views
  • 1 replies
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Superuser Contribution Spotify won't play on PC desktop app

PlanPremiumCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueWhenever I open Spotify normally, and try to play any song, it will instantly skip to the next one, not actually playing anything. It skips all Spotify songs and only pla...

  • Casual Listener
  • Plan Premium Country England Device PC Operating System Windows 10   My Question or Issue Whenever I open Spotify normally, and try to play any song, it will instantly skip to the next...
  • Burrandino92
  • Newbie
  • 4724 Views
  • 3 replies
  • 3 likes
  • 4724 Views
  • 3 replies
  • 3 likes

Spotify won't go online

Spotify desktop went offline this morning, my internet is working properly but I'm not able to open https://www.spotify.com/ .I have the same problem on my phone as well, using a proxy on desktop version has fixed the issue but now everything is slow...

  • Casual Listener
  • Spotify desktop went offline this morning, my internet is working properly but I'm not able to open https://www.spotify.com/ .I have the same problem on my phone as well, using a proxy on deskto...
  • bioxvirus
  • Visitor
  • 2924 Views
  • 3 replies
  • 0 likes
  • 2924 Views
  • 3 replies
  • 0 likes

Solved!! How to view amount of streams on Spotify

My Question or IssueHow can I check how many streams a song has as of June 2020? It used to be where you go on the artists profile and it would show most popular songs and its streams but now.. its a little different. So can someone help?

  • Visitor
  •         My Question or Issue How can I check how many streams a song has as of June 2020? It used to be where you go on the artists profile and it would show most popular son...
  • MartinStoichkov
  • Community Legend
  • 89320 Views
  • 1 replies
  • 1 likes
  • 89320 Views
  • 1 replies
  • 1 likes

Windows 10 works EXCEPT for local device (This Computer)

-Premium plan, United States, Spotify on Windows 10 w/latest updates(07/06/2020) *Weirdest* issue that I mistook for a generic "spotify thinks it's offline" problem. The spotify windows10 app detects and can play on all of my various Alexa & MusicCas...

  • Visitor
  • -Premium plan, United States, Spotify on Windows 10 w/latest updates(07/06/2020)     *Weirdest* issue that I mistook for a generic "spotify thinks it's offline" problem.  The spotify ...
  • 220 Views
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  • 220 Views
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  • 0 likes

No playing any song

PlanPremiumCountrySpainDevicepcOperating SystemWindows 10 My Question or IssueSometimes I use my laptop with a Traktor Kontrol S2 as a external sound card to play thing through the speakers and all works perfectly except Spotify App. It seems that wh...

  • Casual Listener
  • Plan Premium Country Spain Device pc Operating System Windows 10   My Question or Issue Sometimes I use my laptop with a Traktor Kontrol S2 as a external sound card to play thing throu...
  • SFilter
  • Newbie
  • 430 Views
  • 2 replies
  • 1 likes
  • 430 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Huge Album Icons

I have been a Spotify customer since 2011 and the recent updates to the desktop app have me at the end of my wits. When I maximize the desktop app the album icons become so large that it is unusable and I have to resize the window. This started happe...

  • Casual Listener
  • I have been a Spotify customer since 2011 and the recent updates to the desktop app have me at the end of my wits. When I maximize the desktop app the album icons become so large that it is unusable ...
  • Mario
  • Spotify Legend
  • 705 Views
  • 3 replies
  • 0 likes
  • 705 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Process Memory leak Windows 10 desktop

PlanPremiumCountryFranceDevice Desktop PC (Intel i7 3.70GHz / 16 Go Corsair RAM / MSI Z370 Gaming Pro Motherboard / MSI Geforce GTX 1060 6 Gb)Operating SystemWindows 10 Pro 64-bit v. 1903 My Question or IssueHello, I have a huge memory problem on Spo...

  • Casual Listener
  • Plan Premium Country France Device  Desktop PC (Intel i7 3.70GHz / 16 Go Corsair RAM / MSI Z370 Gaming Pro Motherboard / MSI Geforce GTX 1060 6 Gb) Operating System Windows 10 Pro 64-bit ...
  • herby_05
  • Casual Listener
  • 1340 Views
  • 3 replies
  • 3 likes
  • 1340 Views
  • 3 replies
  • 3 likes

Superuser Contribution Windows 10 - Skips many songs only on PC

PlanPremiumCountryUSADevicePCOperating SystemWindows 10Version1.1.7.13766.gf9dc3904 My Question or IssueStarting about a week ago my spotify app on Windows 10 has started skipping songs and giving the standard "Spotify can't play..." error. It is alw...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10 Version 1.1.7.13766.gf9dc3904   My Question or Issue Starting about a week ago my spotify app on Windows 10 has started...
  • GodZefir
  • Visitor
  • 2464 Views
  • 12 replies
  • 0 likes
  • 2464 Views
  • 12 replies
  • 0 likes