Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

123260 Views

83 replies

27 likes

  • 123260 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

whatintheworldisthis

Visitor

117495 Views

291 replies

22 likes

  • 117495 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

9130 Views

1 replies

6 likes

  • 9130 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Spotify Legend

150131 Views

0 replies

26 likes

Mac
Windows
  • 150131 Views
  • 0 replies
  • 26 likes

Solved!!Superuser Contribution Cannot login to Spotify on PC

PlanFreeCountryUSADeviceLaptop 2016Operating SystemWindows 10 My Question or IssueCannot login to Spotify on PC app or browser.It says "Something went wrong, try reloading page"I tried reloading page, restarting PC, reinstalling Spotify, clearing cac...

Visitor

Plan Free Country USA Device Laptop 2016 Operating System Windows 10   My Question or Issue Cannot login to Spotify on PC app or browser. It says "Something went wrong, try reloading ...

Ver

Spotify Legend

4605 Views

1 replies

0 likes

browser
Login
PC
  • 4605 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop pausing

Stop randomly pausing music when I’m listening. It’s so fking annoying. I tried your article on randomly pausing and it doesn’t work.PlanFreeCountryUSA Operating SystemWindows 10 My Question or IssueStop randomly pausing while I’m listening. On web p...

Casual Listener

Stop randomly pausing music when I’m listening. It’s so fking annoying. I tried your article on randomly pausing and it doesn’t work. Plan Free Country USA   Operating System Windows 10 ...

Jeremy

Spotify Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files not showing

PlanPremiumCountryUSADeviceAcer LaptopOperating System Windows 10 My Question or IssueLocal files menu not showing up on left. Ghost data source showing up under local files. I have tried toggling off. Restarting and even uninstalling. Nothing allows...

Newbie

  Plan Premium Country USA Device Acer Laptop Operating System  Windows 10   My Question or Issue Local files menu not showing up on left.  Ghost data source showing up...

Jeremy

Spotify Legend

320 Views

1 replies

1 likes

  • 320 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution why my spotify looks different?

PlanPremium Familiar CountryArgentinaDevicePhilips Computer(?Operating SystemWindows 10 When i log in in my mom's account it looks like a normal spotify account, but when i log in in my account it looks different and i ha te how it looks, my playlist...

Visitor

  Plan Premium Familiar  Country Argentina Device Philips Computer(? Operating System Windows 10   When i log in in my mom's  account it looks like a normal spotify acco...

ryanfernandez

Casual Listener

15314 Views

6 replies

0 likes

  • 15314 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Friends Feed shows previous song

The friend's activity feed appears to show you what your friends are currently listening to, however it actually shows their previous song. This diminishes the meaning of the feature if it shows me listening to a song I have skipped for the duration ...

Regular

The friend's activity feed appears to show you what your friends are currently listening to, however it actually shows their previous song. This diminishes the meaning of the feature if it shows me l...

nlal43

Regular

3451 Views

5 replies

7 likes

All Platforms
  • 3451 Views
  • 5 replies
  • 7 likes

Superuser Contribution Show desktop overlay setting doesn't appear

PlanPremiumCountryColombiaDeviceDesktop PCOperating SystemWindows 10 Pro My Question or IssueThe option "Show desktop overlay when using media keys" doesn't show in the settings. I want to configure Spotify to don't show the multimedia overlay.

Casual Listener

Plan Premium Country Colombia Device Desktop PC Operating System Windows 10 Pro   My Question or Issue The option "Show desktop overlay when using media keys" doesn't show in the setti...

DAdamelli

Newbie

2286 Views

7 replies

1 likes

  • 2286 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Can't share songs on any social media

PlanPremiumCountrySpainDeviceDesktop Operating SystemWindows 10 My Question or IssueHey! I spotted yesterday that, when trying to share a song on Spotify, all the social media options have disappeared and now I can only copy the song link or the embe...

Casual Listener

Plan Premium Country Spain Device Desktop  Operating System Windows 10   My Question or Issue Hey! I spotted yesterday that, when trying to share a song on Spotify, all the social...

CarlosE

Spotify Legend

2732 Views

3 replies

0 likes

Social Media
  • 2732 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sort lists of playlist

PlanPremiumCountryGermanyDevice(Samsung Galaxy 9)Operating SystemWindows 10 My Question or IssueOn the Spotify desktop application (Windows 10) I would like to sort my playlists, e.g. alphabetically.Not the tracks within a playlist, but the playlists...

Visitor

Plan Premium Country Germany Device (Samsung Galaxy 9) Operating System Windows 10   My Question or Issue On the Spotify desktop application (Windows 10) I would like to sort my playli...

Ver

Spotify Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Possibility to start up Spotify as a tray icon in windows

I think it would be great to have the possibility to make Spotify start up as a tray icon in windows, like any other software does.Right now there is the possibility to start it up minimized, but each time I start up my PC I have to close it and redu...

Newbie

I think it would be great to have the possibility to make Spotify start up as a tray icon in windows, like any other software does. Right now there is the possibility to start it up minimized, but e...

Bittencourt

Spotify Star

2778 Views

3 replies

10 likes

Windows
  • 2778 Views
  • 3 replies
  • 10 likes

Superuser Contribution [Windows 10] cannot make other accounts' playlists secret or public

PlanPremiumCountryTurkeyOperating SystemWindows 10 My Question or IssueAfter the latest big update I cannot make other accounts' playlists secret or public for my account via desktop. It works on Android but I couldn't find any way to do that on Wind...

Casual Listener

Plan Premium Country Turkey Operating System Windows 10   My Question or Issue After the latest big update I cannot make other accounts' playlists secret or public for my account via des...

Jeremy

Spotify Legend

553 Views

1 replies

0 likes

Public
Windows
  • 553 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Who added a song on a collaborative playlist

PlanFreeCountryPhilippinesDeviceLenovo IdeapadOperating SystemWindows 10 My Question or IssueI can no longer see who added a song on a collaborative playlist. Is the feature hidden somewhere or was it removed on the new interface?

Casual Listener

Plan Free Country Philippines Device Lenovo Ideapad Operating System Windows 10   My Question or Issue I can no longer see who added a song on a collaborative playlist. Is the feature ...

kylamarcelo

Casual Listener

1218 Views

4 replies

2 likes

Desktop
  • 1218 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify hangs/stops/freezes on Windows 10 after playing for a few minutes

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueAfter after playing for a few minutes, Spotify becomes unresponsive - ie. I cannot forward/stop/search. The current track playing continues but then stops. I have to ki...

Regular

Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue After after playing for a few minutes, Spotify becomes unresponsive - ie. I cannot forward/s...

Alex

Spotify Legend

3837 Views

7 replies

2 likes

  • 3837 Views
  • 7 replies
  • 2 likes

Superuser Contribution Calendar button to sort songs by recently added (missing sort function)

PlanFree/PremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueThe calendar button that allows me to sort my playlist by "recently added" is missing and it's really annoying me because this is how I listen to my music...

Regular

Plan Free/Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue The calendar button that allows me to sort my playlist by "recently added" is ...

Alex

Spotify Legend

2184 Views

11 replies

0 likes

Desktop (Windows)
Missing Button
Missing Sort function
recently added
  • 2184 Views
  • 11 replies
  • 0 likes

Superuser Contribution Jumps back to top of page after clicking back button

PlanPremiumCountryCanadaOperating System(Windows 10) My Question or IssueSince the latest update, using either the Windows desktop app or the web player in Chrome, every time I click the back button to go to the previous page I was on it jumps back t...

Newbie

Plan Premium Country Canada Operating System (Windows 10)   My Question or Issue Since the latest update, using either the Windows desktop app or the web player in Chrome, every time I c...

AeroZ

Composer

864 Views

2 replies

0 likes

  • 864 Views
  • 2 replies
  • 0 likes

Local Files tab will not show in new version of Desktop Application

Whenever I enable local tracks nothing changes in the sidebar, I really wish I had not/had the choice to update. Now I will not be able to listen to music I had ready to go before I opened Spotify. I have seen a few other members report this but I wa...

Casual Listener

Whenever I enable local tracks nothing changes in the sidebar, I really wish I had not/had the choice to update.  Now I will not be able to listen to music I had ready to go before I opened Spot...

AeroZ

Composer

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files folder ceases to exist

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueEvery once in a while, my local files folder simply disappears and I have no choice other than to reinstall the entire app. I have tried on numerous occasions to reselect...

Casual Listener

Plan Premium Country US Device Desktop Operating System Windows 10   My Question or Issue Every once in a while, my local files folder simply disappears and I have no choice other than...

Eni

Moderator

1183 Views

8 replies

1 likes

Desktop
local file
local files folder gone
Local files on Windows 10
  • 1183 Views
  • 8 replies
  • 1 likes

Superuser Contribution Can't submit an idea on Spotify Community

PlanPremiumCountryGermanyDevice(LaptopOperating Windows 10 My Question or IssueWhen trying to post a suggestion, I get blocked because my content "was last auto-saved at xx.xx PM", the represented time being completely out of place. When trying to po...

Regular

PlanPremium Country Germany Device (Laptop Operating Windows 10   My Question or Issue When trying to post a suggestion, I get blocked because my content "was last auto-saved at xx.xx PM...

Alex

Spotify Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

What happened to Radio Stations?

Every artist's 'radio' (in the Windows 10 App) is now a simple playlist that a couple of people subscribed to - so it's not even personalised anymore...and no: I don't want to use/switch on-off the 'Autoplay'-option every time I like to keep the musi...

Newbie

Every artist's 'radio' (in the Windows 10 App) is now a simple playlist that a couple of people subscribed to - so it's not even personalised anymore...and no: I don't want to use/switch on-off the '...

Mrihar

Visitor

33240 Views

35 replies

50 likes

  • 33240 Views
  • 35 replies
  • 50 likes

Blank Local files locations on Windows 10

I'm on the latest version of Spotify on Windows 10 and I've been having problems with the local files option. In Spotify settings under Local Files, the location that all of my music is in has no name. I know what the file is, but I don't know why th...

Casual Listener

I'm on the latest version of Spotify on Windows 10 and I've been having problems with the local files option. In Spotify settings under Local Files, the location that all of my music is in has no nam...

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Recommended songs at the bottom of a playlist

Everytime I try to use the recommended songs at the bottom of playlists to try to find new songs, it just shows songs that are already on my playlist. I want to find new songs to listen to, not listen to the songs I already have on there.

Casual Listener

Everytime I try to use the recommended songs at the bottom of playlists to try to find new songs, it just shows songs that are already on my playlist. I want to find new songs to listen to, not liste...

Ivan

Spotify Legend

479 Views

3 replies

0 likes

  • 479 Views
  • 3 replies
  • 0 likes