Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
23481 Views
10 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
907050 Views
540 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
45405 Views
40 replies
8 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Normally I don't do this, but here it goes.. I feel the new spotify layout design for desktop is a big decline from how it was. Some things that I think are changes for the worse:- Artist's profiles don't have a clear timeline with releases anymore- ...
Normally I don't do this, but here it goes.. I feel the new spotify layout design for desktop is a big decline from how it was. Some things that I think are changes for the worse: - Artist's profi...
Spotify Legend
2157 Views
9 replies
24 likes
PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueOn the Home page in the Spotify desktop app, the "see all" button for recently played is missing. Recently played is also not updating as I listen to music....
Plan Premium Country United States Device Desktop PC Operating System Windows 10 My Question or Issue On the Home page in the Spotify desktop app, the "see all" button for recently p...
Spotify Legend
959 Views
3 replies
0 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueHi Support, since the UI upgrade I have persistent issues with the search functionality. It times out and then returns "Oops, something went wrong while loading the artist". ...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Hi Support, since the UI upgrade I have persistent issues with the search functionality. I...
Gig Goer
1748 Views
11 replies
0 likes
PlanPremiumCountryBrasilDeviceLenovo Ideapad L340Operating SystemWindows 10 My Question or IssuePodcast playlists do not play in order. I have tried to sort it by different categories, like oldest first, newest first, but the queue doesn't follow it ...
Plan Premium Country Brasil Device Lenovo Ideapad L340 Operating System Windows 10 My Question or Issue Podcast playlists do not play in order. I have tried to sort it by different c...
Spotify Legend
1462 Views
1 replies
0 likes
PlanPremiumCountryPakistanDeviceSamsung Note 8Operating SystemWindows 10, Android My Question or IssueWhen I go to the artist page and see the liked songs for that artist, I can't sort the music.
Plan Premium Country Pakistan Device Samsung Note 8 Operating System Windows 10, Android My Question or Issue When I go to the artist page and see the liked songs for that artist, I ...
Spotify Legend
709 Views
2 replies
1 likes
This update broke the experience for me. Can't even listen to music on my PC anymore. I've never experienced Spotify (Desktop Win10) application crashing on me. Ever since the latest update, Spotify would randomly crash (disappear instantly) Turning ...
This update broke the experience for me. Can't even listen to music on my PC anymore. I've never experienced Spotify (Desktop Win10) application crashing on me. Ever since th...
Spotify Legend
634 Views
2 replies
0 likes
Premium plan in the US.On an Asus PC running Windows 8.1"About Spotify" tells me, "1.1.54.592.gc0b20638" It was working fine yesterday, but today when I fired it up it showed NaN for the "time into track" and "length of track." See attached screen ca...
Premium plan in the US. On an Asus PC running Windows 8.1 "About Spotify" tells me, "1.1.54.592.gc0b20638" It was working fine yesterday, but today when I fired it up it showed NaN for the...
Spotify Legend
3482 Views
10 replies
1 likes
Make sure that when a user clicks "I don't like Maurice Ravel" (or any other composer) that you stop giving 3 pieces by Ravel in every Radar and Weekly release from then on. The button doesn't work, and never has for the months I have been a Premium ...
Make sure that when a user clicks "I don't like Maurice Ravel" (or any other composer) that you stop giving 3 pieces by Ravel in every Radar and Weekly release from then on. The button doesn't work, ...
382 Views
0 replies
1 likes
PlanPremiumCountryFrance DeviceWindows store appOperating SystemWindows 10 latest update My Question or IssueSince the new UI there are missing shortcut, in my case the "made for you" page was really useful. To solve this I propose to add way to add ...
Plan Premium Country France Device Windows store app Operating System Windows 10 latest update My Question or Issue Since the new UI there are missing shortcut, in my case th...
Spotify Star
368 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10My Question or IssueHi, Recently I fully factory reset my desktop. After fully resetting my desktop, I re-downloaded Spotify from Google Chrome. After installing Spotify, I realized that afte...
Plan Premium Country US Device Desktop Operating System Windows 10 My Question or Issue Hi, Recently I fully factory reset my desktop. After fully resetting my desktop, I re-download...
Spotify Legend
2337 Views
10 replies
1 likes
PlanFreeCountryUSADeviceDesktopOperating SystemWindows My Question or IssueHow do I sort my playlists in the UPDATED Spotify desktop windows? The sort feature that used to be on top of the playlists are no longer there. I've searched everywhere for t...
Plan Free Country USA Device Desktop Operating System Windows My Question or Issue How do I sort my playlists in the UPDATED Spotify desktop windows? The sort feature that used to be...
Visitor
12956 Views
33 replies
13 likes
After installed, I cannot used the application and keeps on popped out something went wring which causes I could not use the application. Hopefully the team can help me out soon.
After installed, I cannot used the application and keeps on popped out something went wring which causes I could not use the application. Hopefully the team can help me out soon.
328 Views
0 replies
1 likes
PlanFreeCountryEarthDeviceLaptopOperating SystemWindows 10 My Question or IssueMy laptop shut off automatically and Spotify won’t play when I’m on web player. This happens when it automatically turns off. I can’t play anything when it has the green “...
Plan Free Country Earth Device Laptop Operating System Windows 10 My Question or Issue My laptop shut off automatically and Spotify won’t play when I’m on web player. This ha...
Spotify Legend
448 Views
1 replies
0 likes
DevicePCOperating SystemWindows 10 Pro My Question or IssueAfter delaying the new UI for about 6 month's now it now forced me to use the new one which on Android device is fine but PC is just terrible.Not being able to scroll through the complete son...
Device PC Operating System Windows 10 Pro My Question or Issue After delaying the new UI for about 6 month's now it now forced me to use the new one which on Android device is fine but P...
Spotify Legend
489 Views
1 replies
0 likes
PlanPremiumCountryRomania DeviceDell Optiplex 990Operating System Windows 10 My Question or IssueHello! Why do I get this error when I log on the app?So does the browser.I've tried reinstaling the app, erasing old data without any results.The phone's...
Plan Premium Country Romania Device Dell Optiplex 990 Operating System Windows 10 My Question or Issue Hello! Why do I get this error when I log on the app? So does the brows...
Spotify Legend
1298 Views
9 replies
0 likes
Tried it... didn't work out.Tried uninstalling and reinstalling... no success too.This only happens on my office PC. Home PC works just fine.
Tried it... didn't work out. Tried uninstalling and reinstalling... no success too. This only happens on my office PC. Home PC works just fine.
Moderator
2561 Views
11 replies
1 likes
PlanPremiumOperating SystemWindows 10Spotify Version1.1.59.712.g54f36e5d-a My IssueI have stumpled upon this bug for some time now and decided to report it since I am able to make this happen every time I try.When I skip a song and press to jump in t...
Plan Premium Operating System Windows 10 Spotify Version 1.1.59.712.g54f36e5d-a My Issue I have stumpled upon this bug for some time now and decided to report it since I am able to mak...
Spotify Legend
660 Views
1 replies
0 likes
Hello.I don't know, but from today (not after updating) Spotify page 'Recently played) is not updated after playing new album, playlist, ETC.On web browser version this problem doesn't exist.Please, could You look on It?Thank You.Marco Oros(iOS 10, A...
Hello. I don't know, but from today (not after updating) Spotify page 'Recently played) is not updated after playing new album, playlist, ETC. On web browser version this problem doesn't exist. Pl...
Moderator
1214 Views
2 replies
1 likes
PlanPremium FamilyCountryItalyDeviceHP laptopOperating SystemWindows 10 Running Spotify Win 10 app from CMD, and using the --show-console switch, I can see in the log that the quality is 160kbps, despite the Streaming Quality is set to "Very High" (s...
Plan Premium Family Country Italy Device HP laptop Operating System Windows 10 Running Spotify Win 10 app from CMD, and using the --show-console switch, I can see in the log that the ...
Composer
4194 Views
16 replies
0 likes
PlanPremiumCountryAustralia Operating SystemWindows 10 My Question or IssueIs there an easier way to un-shuffle podcast episodes without having to go into my music, play something, hit the shuffle icon to turn shuffle off, then go back to my podcast ...
Plan Premium Country Australia Operating System Windows 10 My Question or Issue Is there an easier way to un-shuffle podcast episodes without having to go into my music...
Spotify Legend
1011 Views
3 replies
0 likes
