Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2386 Views

0 replies

4 likes

  • 2386 Views
  • 0 replies
  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154792 Views

83 replies

27 likes

  • 154792 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

147938 Views

295 replies

22 likes

  • 147938 Views
  • 295 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11470 Views

1 replies

6 likes

  • 11470 Views
  • 1 replies
  • 6 likes

Superuser Contribution Lyrics won't sync properly

Hey, I'm having this problem with the synchronization. The lyrics will eventually go back to the part where it was when I pressed play. When I click pause, it synchronizes again. What should I do? Related video attached.

Newbie

Hey, I'm having this problem with the synchronization.   The lyrics will eventually go back to the part where it was when I pressed play. When I click pause, it synchronizes again. What should...

Alex

Spotify Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hidden settings on my PC (Windows 10)

DELL 2016. PCSpotify Premium.USA My Question or IssueWhere is the play queue on my PC now (2020)? No "play queue" button in the right hand corner (as suggested in HELP.

Newbie

DELL  2016.  PC Spotify  Premium.USA     My Question or Issue Where is the play queue on my PC now (2020)?  No "play queue" button in the right hand corner (as sugg...

Mihail

Spotify Legend

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with keyboard

PlanPremiumCountryItalyDeviceMSI PCOperating SystemWindows 10 My Question or IssueHi, I have a logitech keyboard that has "Play" "Stop" "Next" "Back" buttons, for a few days they don't work if spotify is in the background, but they only work if I'm i...

Newbie

Plan Premium Country Italy Device MSI PC Operating System Windows 10   My Question or Issue Hi, I have a logitech keyboard that has "Play" "Stop" "Next" "Back" buttons, for a few days ...

Ivan

Spotify Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Custom order of songs

PlanPremiumCountryBrazilDevice(Dell XPS 8920)Operating System(Windows 10) My Question or IssueWhenever I wanted to customize the track order on my playlist I would add an album/song, select them and drag them up to where I wanted them to be. However ...

Casual Listener

Plan Premium Country Brazil Device (Dell XPS 8920) Operating System (Windows 10)   My Question or Issue Whenever I wanted to customize the track order on my playlist I would add an alb...

CarlosE

Spotify Legend

724 Views

3 replies

2 likes

Desktop
Ongoing Issues
Premium
  • 724 Views
  • 3 replies
  • 2 likes

[Desktop] Audio Device Selection for Podcasts DOES NOT WORK

I can listen to podcasts via spotify if they are played through my Alexa. I cannot listen to the audio if I play it through my varied audio output devices connected to my computer. This isn't a problem for music, only podcasts. I am thinking it has s...

Visitor

I can listen to podcasts via spotify if they are played through my Alexa. I cannot listen to the audio if I play it through my varied audio output devices connected to my computer. This isn't a probl...

196 Views

0 replies

0 likes

Desktop
  • 196 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Wont Play Music (Win 10 PC HELP!)

PlanFreeCountryUSADeviceHP DesktopOperating SystemWindows 10 My Question or IssueSo I just came off my Premium plan and after that music just stopped playing for me I turned off hardware acceleration, and uninstalled and reinstalled Spotify and logge...

Visitor

Plan Free Country USA Device HP Desktop Operating System Windows 10   My Question or Issue So I just came off my Premium plan and after that music just stopped playing for me I turned ...

Ver

Spotify Legend

460 Views

1 replies

0 likes

Help
  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify is not working

PlanpremiumCountryspainDevice Operating Systemwindows 7 My Question or IssueHi, this is my first time here. I just installed spotify in my windows. All my playlists appear empty, my songs, artists, albums, etc. And if I search a song it don't play an...

Regular

Plan premium Country spain Device   Operating System windows 7    My Question or Issue Hi, this is my first time here. I just installed spotify in my windows. All my playlist...

Jeremy

Spotify Legend

1974 Views

5 replies

0 likes

  • 1974 Views
  • 5 replies
  • 0 likes

Superuser Contribution Attempting to browse, filter, play from Local Files locks up the app.

I'm just trying to browse Spotify but even watching it whilst it's indexing my files causes the whole thing to leak memory and crash. Then once it finally loads even trying to search it causes the app to start chugging CPU power and all links to beco...

Music Fan

I'm just trying to browse Spotify but even watching it whilst it's indexing my files causes the whole thing to leak memory and crash. Then once it finally loads even trying to search it causes the ap...

Ver

Spotify Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution to move the songs does not scroll up, but if it works to go down in a playlist

PlanFreeCountryEcuadorDevicePCOperating SystemWindows 7 My Question or IssueTo move the songs it does not move up, but it does work to move down in a playlistin the video you can see what I mean

Visitor

Plan Free Country Ecuador Device PC Operating System Windows 7   My Question or Issue To move the songs it does not move up, but it does work to move down in a playlist in the video y...

Jeremy

Spotify Legend

1588 Views

10 replies

1 likes

  • 1588 Views
  • 10 replies
  • 1 likes

Superuser Contribution [Desktop] Liked Songs just disappeared

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10Type of Spotify AppThe one downloaded from the Spotify Website My Question or Issue2-3 Weeks ago I clicked on my "Liked Songs" page and it just said "Your liked songs will appear here" "...

Visitor

Plan Premium Country Germany Device Desktop Operating System Windows 10 Type of Spotify App The one downloaded from the Spotify Website   My Question or Issue 2-3 Weeks ago I clicked...

Ivan

Spotify Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I created a collaborative playlist. The collaborators can't collaborate

PlanMe: Premium FamilyCollaborators: Free Spotify accounts CountryMe: USCollaborators: UK DeviceAll of us: Windows PC Operating SystemAll of us: Win10 My Question or IssueI created a collaborative playlist. It appears in my Library/Playlists, accompa...

Regular

Plan Me: Premium Family Collaborators: Free Spotify accounts   Country Me: US Collaborators: UK   Device All of us:  Windows PC   Operating System All of us: Win10 &n...

Ivan

Spotify Legend

4961 Views

4 replies

0 likes

  • 4961 Views
  • 4 replies
  • 0 likes

Superuser Contribution Disable videos

PlanFree/PremiumCountryGermanyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI would like to have the option to disable videos. I do not watch them, and from what I...

Regular

Plan Free/Premium Country Germany Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I woul...

fyzpyd_fe-gxv

Casual Listener

4886 Views

2 replies

1 likes

  • 4886 Views
  • 2 replies
  • 1 likes

Superuser Contribution Have premium but no fullscreen button

Im using my desktop and my spotify is up to date but my fullscreen button is gone. I have premium and it doesnt show up. When i listen to a podcast a seperate window for it pops up to fullscreen the video but nothing for music.

Visitor

Im using my desktop and my spotify is up to date but my fullscreen button is gone. I have premium and it doesnt show up. When i listen to a podcast a seperate window for it pops up to fullscreen the ...

Alex

Spotify Legend

3510 Views

3 replies

3 likes

  • 3510 Views
  • 3 replies
  • 3 likes

Superuser Contribution Video Podcasts make the screen go black

I've tried with and whiteout hardware acceleration. every time i turn on joe rogan the whole screen goes black and i have to CTRL+ALT+Delete out of it. very annoying, basically i can't watch video podcasts on desktop for some reason PlanPremiumCountr...

Regular

I've tried with and whiteout hardware acceleration. every time i turn on joe rogan the whole screen goes black and i have to CTRL+ALT+Delete out of it.  very annoying, basically i can't watch vi...

cesardo

Casual Listener

8540 Views

13 replies

0 likes

black screen
Podcast Video
  • 8540 Views
  • 13 replies
  • 0 likes

Solved!!Superuser Contribution Re-arranging "Liked" playlist

PlanPremiumCountryCanadaDeviceMobile, DesktopOperating SystemWindows 10 64-bit My Question or IssueIs there a way to manually re-organize the Liked playlist? I attempted drag-n-drop via the desktop app but despite the cursor changing when I click and...

Casual Listener

Plan Premium Country Canada Device Mobile, Desktop Operating System Windows 10 64-bit   My Question or Issue Is there a way to manually re-organize the Liked playlist? I attempted drag...

snholmes

Newbie

10038 Views

7 replies

32 likes

  • 10038 Views
  • 7 replies
  • 32 likes

Solved!! Can't open Spotify App on Windows 10

PlanPremiumCountryHong KongDevicePCOperating SystemWindows 10 My Question or IssueOn startup Spotify shows an error like this. I have tried reinstalling and it worked for 5 minutes. Then it went back to this error when i quit and reopened Spotify.

Casual Listener

Plan Premium Country Hong Kong Device PC Operating System Windows 10   My Question or Issue On startup Spotify shows an error like this. I have tried reinstalling and it worked for 5 m...

OneByBoo

Roadie

1249 Views

5 replies

1 likes

  • 1249 Views
  • 5 replies
  • 1 likes

Superuser Contribution Playlist section is too small to view

PlanPremiumCountryIsrael Operating SystemWindows 10 My Question or IssueAs seen in the screenshot, I can hardly see what's in the playlist, making it impossible to use.I'm using 200% on the ease of access in Windows 10. But I need it in order to see ...

Regular

Plan Premium Country Israel   Operating System Windows 10   My Question or Issue As seen in the screenshot, I can hardly see what's in the playlist, making it impossible to use. I...

Novy

Moderator

1576 Views

3 replies

1 likes

  • 1576 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify playing random songs

PlanPremiumCountryPortugalOperating SystemWindows 10 My Question or IssueToday Spotify started playing random songs on the desktop app, I thought the account had been compromised so I changed the password and forced log out on all devices.Once I logg...

Visitor

Plan Premium Country Portugal Operating System Windows 10   My Question or Issue Today Spotify started playing random songs on the desktop app, I thought the account had been compromised...

Ivan

Spotify Legend

442 Views

1 replies

0 likes

Desktop
errors
  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify local files album art duplicating

Plan: Premium Country: Canada Device: ThinkPad x390 Operating System: Windows 10 My Question or Issue:So I was using tagscanner to put album art on my local files, and when I loaded the files into spotify there was a problem: files with the same arti...

Newbie

Plan: Premium   Country: Canada   Device: ThinkPad x390   Operating System: Windows 10   My Question or Issue: So I was using tagscanner to put album ...

Alex

Spotify Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify sound lowers with other sounds

I've had this issue for a little while now, it's not my control panel sound settings, all are set to no exclusive control, and no dimming of any kind. never found a spotify setting for this. communications is set to do nothing every time a person tal...

Casual Listener

I've had this issue for a little while now, it's not my control panel sound settings, all are set to no exclusive control, and no dimming of any kind. never found a spotify setting for this. communic...

Alex

Spotify Legend

774 Views

1 replies

0 likes

  • 774 Views
  • 1 replies
  • 0 likes