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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2078 Views

0 replies

3 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150699 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138659 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11283 Views

1 replies

6 likes

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Solved!!Superuser Contribution I created a collaborative playlist. The collaborators can't collaborate

PlanMe: Premium FamilyCollaborators: Free Spotify accounts CountryMe: USCollaborators: UK DeviceAll of us: Windows PC Operating SystemAll of us: Win10 My Question or IssueI created a collaborative playlist. It appears in my Library/Playlists, accompa...

Regular

Plan Me: Premium Family Collaborators: Free Spotify accounts   Country Me: US Collaborators: UK   Device All of us:  Windows PC   Operating System All of us: Win10 &n...

Ivan

Spotify Legend

4934 Views

4 replies

0 likes

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Superuser Contribution Disable videos

PlanFree/PremiumCountryGermanyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI would like to have the option to disable videos. I do not watch them, and from what I...

Regular

Plan Free/Premium Country Germany Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I woul...

fyzpyd_fe-gxv

Casual Listener

4817 Views

2 replies

1 likes

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Superuser Contribution Have premium but no fullscreen button

Im using my desktop and my spotify is up to date but my fullscreen button is gone. I have premium and it doesnt show up. When i listen to a podcast a seperate window for it pops up to fullscreen the video but nothing for music.

Visitor

Im using my desktop and my spotify is up to date but my fullscreen button is gone. I have premium and it doesnt show up. When i listen to a podcast a seperate window for it pops up to fullscreen the ...

Alex

Spotify Legend

3475 Views

3 replies

3 likes

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Superuser Contribution Video Podcasts make the screen go black

I've tried with and whiteout hardware acceleration. every time i turn on joe rogan the whole screen goes black and i have to CTRL+ALT+Delete out of it. very annoying, basically i can't watch video podcasts on desktop for some reason PlanPremiumCountr...

Regular

I've tried with and whiteout hardware acceleration. every time i turn on joe rogan the whole screen goes black and i have to CTRL+ALT+Delete out of it.  very annoying, basically i can't watch vi...

cesardo

Casual Listener

8384 Views

13 replies

0 likes

black screen
Podcast Video
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Superuser Contribution Re-arranging "Liked" playlist

PlanPremiumCountryCanadaDeviceMobile, DesktopOperating SystemWindows 10 64-bit My Question or IssueIs there a way to manually re-organize the Liked playlist? I attempted drag-n-drop via the desktop app but despite the cursor changing when I click and...

Casual Listener

Plan Premium Country Canada Device Mobile, Desktop Operating System Windows 10 64-bit   My Question or Issue Is there a way to manually re-organize the Liked playlist? I attempted drag...

rsx247

Visitor

9568 Views

5 replies

30 likes

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Solved!! Can't open Spotify App on Windows 10

PlanPremiumCountryHong KongDevicePCOperating SystemWindows 10 My Question or IssueOn startup Spotify shows an error like this. I have tried reinstalling and it worked for 5 minutes. Then it went back to this error when i quit and reopened Spotify.

Casual Listener

Plan Premium Country Hong Kong Device PC Operating System Windows 10   My Question or Issue On startup Spotify shows an error like this. I have tried reinstalling and it worked for 5 m...

OneByBoo

Roadie

1227 Views

5 replies

1 likes

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Superuser Contribution Playlist section is too small to view

PlanPremiumCountryIsrael Operating SystemWindows 10 My Question or IssueAs seen in the screenshot, I can hardly see what's in the playlist, making it impossible to use.I'm using 200% on the ease of access in Windows 10. But I need it in order to see ...

Regular

Plan Premium Country Israel   Operating System Windows 10   My Question or Issue As seen in the screenshot, I can hardly see what's in the playlist, making it impossible to use. I...

Novy

Moderator

1551 Views

3 replies

1 likes

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Superuser Contribution Spotify playing random songs

PlanPremiumCountryPortugalOperating SystemWindows 10 My Question or IssueToday Spotify started playing random songs on the desktop app, I thought the account had been compromised so I changed the password and forced log out on all devices.Once I logg...

Visitor

Plan Premium Country Portugal Operating System Windows 10   My Question or Issue Today Spotify started playing random songs on the desktop app, I thought the account had been compromised...

Ivan

Spotify Legend

432 Views

1 replies

0 likes

Desktop
errors
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Superuser Contribution Spotify local files album art duplicating

Plan: Premium Country: Canada Device: ThinkPad x390 Operating System: Windows 10 My Question or Issue:So I was using tagscanner to put album art on my local files, and when I loaded the files into spotify there was a problem: files with the same arti...

Newbie

Plan: Premium   Country: Canada   Device: ThinkPad x390   Operating System: Windows 10   My Question or Issue: So I was using tagscanner to put album ...

Alex

Spotify Legend

538 Views

1 replies

0 likes

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Superuser Contribution Spotify sound lowers with other sounds

I've had this issue for a little while now, it's not my control panel sound settings, all are set to no exclusive control, and no dimming of any kind. never found a spotify setting for this. communications is set to do nothing every time a person tal...

Casual Listener

I've had this issue for a little while now, it's not my control panel sound settings, all are set to no exclusive control, and no dimming of any kind. never found a spotify setting for this. communic...

Alex

Spotify Legend

749 Views

1 replies

0 likes

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Superuser Contribution Show desktop overlay setting doesn't appear

PlanPremiumCountryColombiaDeviceDesktop PCOperating SystemWindows 10 Pro My Question or IssueThe option "Show desktop overlay when using media keys" doesn't show in the settings. I want to configure Spotify to don't show the multimedia overlay.

Casual Listener

Plan Premium Country Colombia Device Desktop PC Operating System Windows 10 Pro   My Question or Issue The option "Show desktop overlay when using media keys" doesn't show in the setti...

DAdamelli

Newbie

2497 Views

7 replies

1 likes

  • 2497 Views
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  • 1 likes

Superuser Contribution Export Playlist Info to Excel

I have managed to put song titles and artists to an Excel chart. However, it did not include the song times. Is there a way to get export the times? USAFamily PlanDesktop Windows 7

Visitor

I have managed to put song titles and artists to an Excel chart. However, it did not include the song times. Is there a way to get export the times?   USA Family Plan Desktop  Windows ...

Alex

Spotify Legend

5952 Views

1 replies

0 likes

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Superuser Contribution WiFi connection problems

PlanPremiumCountryScotland DeviceDell laptopOperating SystemWindows 10 My Question or Issue

Visitor

Plan Premium Country Scotland   Device Dell laptop Operating System Windows 10   My Question or Issue  

Alex

Spotify Legend

313 Views

1 replies

0 likes

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  • 0 likes

Superuser Contribution Spotify Desktop Not Recognizing Any Local Files

PlanPremiumCountryUSA DeviceHP PavilionOperating SystemWindows 10 My Question or IssueHello,I have a new computer. Spotify will not recognize any of my local files on the desktop version, which are only about a dozen at this point.Here's what I've tr...

Casual Listener

Plan Premium Country USA   Device HP Pavilion Operating System Windows 10   My Question or Issue Hello, I have a new computer. Spotify will not recognize any of my local files o...

Mihail

Spotify Legend

1414 Views

3 replies

0 likes

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[Desktop] Local files no longer linked

I recently discovered that spotify (Windows desktop version) could browse my local files and if they existed on spotify I could click on the song/artist/album and be taken to the page, where I could follow/add etc. I was happily making my way through...

Newbie

I recently discovered that spotify (Windows desktop version) could browse my local files and if they existed on spotify I could click on the song/artist/album and be taken to the page, where I could ...

277 Views

0 replies

0 likes

Desktop
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Superuser Contribution Pasting song URIs not working

PlanPremiumCountry DeviceWindows computerOperating SystemWindows 10 I am using the desktop Spotify program downloaded from here: https://www.spotify.com/us/download/windows/b/ My Question or IssueI am trying to remove duplicates from a very large pla...

Regular

Plan Premium Country   Device Windows computer Operating System Windows 10   I am using the desktop Spotify program downloaded from here: https://www.spotify.com/us/download/w...

Mihail

Spotify Legend

1355 Views

8 replies

0 likes

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Format of album links

PlanPremiumCountryGermanyDeviceDesktop PCOperating SystemWindows 10 Pro My Question or IssueI use the Spotify desktop app. When I copy an album link to the Windows clipboard, it used to have the format "spotify:album:(...)", so that using this link l...

Gig Goer

Plan Premium Country Germany Device Desktop PC Operating System Windows 10 Pro   My Question or Issue I use the Spotify desktop app. When I copy an album link to the Windows clipboard,...

tomriddle

Gig Goer

1411 Views

5 replies

0 likes

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Superuser Contribution Wrapped Comparison

Not sure if this is the correct forum, so I apologize if it isn't. I remember in years past being able to compare the current year's stats with previous years' stats (i.e. how many minutes you listened this year compared to other years). I am unable ...

Roadie

Not sure if this is the correct forum, so I apologize if it isn't. I remember in years past being able to compare the current year's stats with previous years' stats (i.e. how many minutes you listen...

Alex

Spotify Legend

990 Views

1 replies

0 likes

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Friend Activity Not Synced Correctly

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueWhile on Discord with a friend who is on my Friend Activity list, we discovered that the Friend Activity List was 1 song behind, as he was listening to his current...

Visitor

Plan Premium Country United Kingdom Device PC Operating System Windows 10   My Question or Issue While on Discord with a friend who is on my Friend Activity list, we discovered that th...

AdamDamon

Spotify Star

1833 Views

1 replies

1 likes

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Spotify app for Windows 10 (PC) no longer working. Multiple attempts to uninstall and reinstall...

Hello. The Windows app for PC is no longer working after multiple attempts to uninstall/reinstall. Nothing but a black screen once downloaded. Spotify Premium user. Any help would be greatly appreciated.

Music Fan

Hello. The Windows app for PC is no longer working after multiple attempts to uninstall/reinstall. Nothing but a black screen once downloaded. Spotify Premium user. Any help would be greatly apprecia...

Bella_K

Composer

1422 Views

1 replies

0 likes

  • 1422 Views
  • 1 replies
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