[Windows 10][Desktop] Player full screen shows wrong song progress

[alepeco]

Plan

Premium

Country

Italy

Device

Laptop

Operating System

Windows 10

My Question or Issue

When I decide to switch to player full screen (meaning, I use the toggle on bottom right to see only the song that is playing in full screen) while playing a song, the song progress that is shown is, sometimes, wrong.

So, the player will show the song progress starting at 0:00 in the moment I switch to player full screen, instead of showing the proper progress.

I.e. I'm playing a 5 minutes song; at 3:30, while it is playing, I switch to player full screen: the player will keep playing the song but will show the progress as starting from 0:00.

[Alex]

Hey @alepeco,

Thanks for the post!

Sorry to hear that you're having such an experience with the app.

We'd recommend running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling.

Keep us posted on how you get on with this.

Cheers.