Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2164 Views

0 replies

4 likes

  • 2164 Views
  • 0 replies
  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151770 Views

83 replies

27 likes

  • 151770 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140213 Views

294 replies

22 likes

  • 140213 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11340 Views

1 replies

6 likes

  • 11340 Views
  • 1 replies
  • 6 likes

Superuser Contribution I cant listen to any music or podcast

PlanPremiumCountryMexicoDevicedell latitude 3460Operating SystemWindows My Question or IssueSince yesterday i can´t listen to any song or podcast on my computer, i didrestart the computer, uninstalled and installed again my windows app and loging out...

Visitor

  Plan Premium Country Mexico Device dell latitude 3460 Operating System Windows   My Question or Issue Since yesterday i can´t listen to any song or podcast on my computer, i di...

Alex

Spotify Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Escanear Spotify Codes QR en Windows

Plan PremiumCountry ArgentinaDeviceLenovo Legion Y520Operating SystemWindows 10 Problema:Existe alguna posibilidad de escanear los spotify codes qr en windows?

Casual Listener

Plan Premium Country Argentina Device Lenovo Legion Y520 Operating System Windows 10   Problema: Existe alguna posibilidad de escanear los spotify codes qr en windows?  

Ver

Spotify Legend

1036 Views

1 replies

0 likes

  • 1036 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No se reproducen automaticamente los accesos directos de Spotify

Plan PremiumCountry ArgentinaDevice Lenovo Legión Y520Operating System Windows 10 64 bitsApp Windows ProblemaHe realizado varios accesos directos de canciones y álbumes y los mismos no se reproducen de manera automática. Como agravante, la tecla "Ent...

Casual Listener

Plan Premium Country  Argentina Device Lenovo Legión Y520 Operating System Windows 10 64 bits App Windows    Problema He realizado varios accesos directos de...

Alex

Spotify Legend

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant view artist and album pages on pc

PlanPremiumCountryTurkeyDeviceDesktop pcOperating SystemWindows 10 My Question or IssueCant view albums and artist pages on pc when i try open says: “oops something wrong while load album/artist page”

Casual Listener

Plan Premium Country Turkey Device Desktop pc Operating System Windows 10   My Question or Issue Cant view albums and artist pages on pc when i try open says: “oops something wrong whi...

Eni

Moderator

431 Views

2 replies

0 likes

  • 431 Views
  • 2 replies
  • 0 likes

Solved!! Cannot listen to music: only Android App works

Plan: PremiumCountry: ItalyDevice: Notebook AsusOperating System: Windows 10I just reinstalled the Desktop App from Microsoft Store, I can access but I am not able to play any song and all the playlists are empty. Morover, web player does not work, I...

Casual Listener

Plan: Premium Country: Italy Device: Notebook Asus Operating System: Windows 10 I just reinstalled the Desktop App from Microsoft Store, I can access but I am not able to play any song and all th...

davcos

Casual Listener

581 Views

1 replies

0 likes

Account
Android
Desktop (Windows)
throubleshooting
  • 581 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop][Other] Songs not playing

Almost every time a song begins to play it stops playing within the first 10 seconds and a notification pops up that the song is unable to be played. This is only happening on my computer and doesn't happen on my phone or anything else. Some songs pl...

Casual Listener

Almost every time a song begins to play it stops playing within the first 10 seconds and a notification pops up that the song is unable to be played. This is only happening on my computer and doesn't...

Ivan

Spotify Legend

746 Views

3 replies

0 likes

Desktop
Other
  • 746 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cache is 5.6gb. That's 4.6gb too large. How to PERMANENTLY change size AND location?

CountryUS of ADeviceAsusOperating SystemAsus GL503VMFMy Question or IssueI only have 120gb of space and I ran low so I looked around to see where I could save data and found what you see in the picture.I want to know how to PERMANENTLY change the siz...

Visitor

Country US of A Device Asus Operating System Asus GL503VMF My Question or Issue I only have 120gb of space and I ran low so I looked around to see where I could save data and found what you se...

Alex

Spotify Legend

1099 Views

1 replies

0 likes

Cache
  • 1099 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gap suddenly appearing between songs

Since it happened on a windows 10 computer as well I'll post it here too:So, on two different devices of mine (a mac and a windows 10 computer) I had an incident where suddenly two songs were separated with a gap where they previously weren't. This g...

Roadie

Since it happened on a windows 10 computer as well I'll post it here too: So, on two different devices of mine (a mac and a windows 10 computer) I had an incident where suddenly two songs were separ...

Alex

Spotify Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can’t personalize playlist

PlanFreeCountryUSADevice(iPhone 8Operating System(iOS 14 My Question or Issuei have the newest updates of iOS and spotify but still cannot personalize my playlist covers. there is no edit details button. also when i try to post this and look for help...

Visitor

Plan Free Country USA Device (iPhone 8 Operating System (iOS 14   My Question or Issue i have the newest updates of iOS and spotify but still cannot personalize my playlist covers. th...

CarlosE

Spotify Legend

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues with login, then recently played was cleared, can't see liked songs, albums, or artists.

PlanPremiumCountryItalyDevicePCOperating SystemWindows 10 My Question or IssueI was having some issues when playing music. Spotify would keep telling me I was offline. After playing a song it would stop after 2-3 seconds. This had already happened to...

Visitor

Plan Premium Country Italy Device PC Operating System Windows 10   My Question or Issue I was having some issues when playing music. Spotify would keep telling me I was offline. After ...

Mihail

Spotify Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can‘t following the artist on desktop windows

PlanFreeCountrychina Operating SystemWindows 10 x64 My Question or IssueAfter following the artist on desktop windows, if I restart the client, the artist will not be displayed in the library. But if I follow it on the web version, there is no proble...

Visitor

Plan Free Country china   Operating System Windows 10 x64   My Question or Issue After following the artist on desktop windows, if I restart the client, the artist will not be disp...

Ivan

Spotify Legend

855 Views

1 replies

0 likes

  • 855 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics won't sync properly

Hey, I'm having this problem with the synchronization. The lyrics will eventually go back to the part where it was when I pressed play. When I click pause, it synchronizes again. What should I do? Related video attached.

Newbie

Hey, I'm having this problem with the synchronization.   The lyrics will eventually go back to the part where it was when I pressed play. When I click pause, it synchronizes again. What should...

Alex

Spotify Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hidden settings on my PC (Windows 10)

DELL 2016. PCSpotify Premium.USA My Question or IssueWhere is the play queue on my PC now (2020)? No "play queue" button in the right hand corner (as suggested in HELP.

Newbie

DELL  2016.  PC Spotify  Premium.USA     My Question or Issue Where is the play queue on my PC now (2020)?  No "play queue" button in the right hand corner (as sugg...

Mihail

Spotify Legend

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with keyboard

PlanPremiumCountryItalyDeviceMSI PCOperating SystemWindows 10 My Question or IssueHi, I have a logitech keyboard that has "Play" "Stop" "Next" "Back" buttons, for a few days they don't work if spotify is in the background, but they only work if I'm i...

Newbie

Plan Premium Country Italy Device MSI PC Operating System Windows 10   My Question or Issue Hi, I have a logitech keyboard that has "Play" "Stop" "Next" "Back" buttons, for a few days ...

Ivan

Spotify Legend

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Custom order of songs

PlanPremiumCountryBrazilDevice(Dell XPS 8920)Operating System(Windows 10) My Question or IssueWhenever I wanted to customize the track order on my playlist I would add an album/song, select them and drag them up to where I wanted them to be. However ...

Casual Listener

Plan Premium Country Brazil Device (Dell XPS 8920) Operating System (Windows 10)   My Question or Issue Whenever I wanted to customize the track order on my playlist I would add an alb...

CarlosE

Spotify Legend

710 Views

3 replies

2 likes

Desktop
Ongoing Issues
Premium
  • 710 Views
  • 3 replies
  • 2 likes

[Desktop] Audio Device Selection for Podcasts DOES NOT WORK

I can listen to podcasts via spotify if they are played through my Alexa. I cannot listen to the audio if I play it through my varied audio output devices connected to my computer. This isn't a problem for music, only podcasts. I am thinking it has s...

Visitor

I can listen to podcasts via spotify if they are played through my Alexa. I cannot listen to the audio if I play it through my varied audio output devices connected to my computer. This isn't a probl...

192 Views

0 replies

0 likes

Desktop
  • 192 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Wont Play Music (Win 10 PC HELP!)

PlanFreeCountryUSADeviceHP DesktopOperating SystemWindows 10 My Question or IssueSo I just came off my Premium plan and after that music just stopped playing for me I turned off hardware acceleration, and uninstalled and reinstalled Spotify and logge...

Visitor

Plan Free Country USA Device HP Desktop Operating System Windows 10   My Question or Issue So I just came off my Premium plan and after that music just stopped playing for me I turned ...

Ver

Spotify Legend

457 Views

1 replies

0 likes

Help
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify is not working

PlanpremiumCountryspainDevice Operating Systemwindows 7 My Question or IssueHi, this is my first time here. I just installed spotify in my windows. All my playlists appear empty, my songs, artists, albums, etc. And if I search a song it don't play an...

Regular

Plan premium Country spain Device   Operating System windows 7    My Question or Issue Hi, this is my first time here. I just installed spotify in my windows. All my playlist...

Jeremy

Spotify Legend

1951 Views

5 replies

0 likes

  • 1951 Views
  • 5 replies
  • 0 likes

Superuser Contribution Attempting to browse, filter, play from Local Files locks up the app.

I'm just trying to browse Spotify but even watching it whilst it's indexing my files causes the whole thing to leak memory and crash. Then once it finally loads even trying to search it causes the app to start chugging CPU power and all links to beco...

Music Fan

I'm just trying to browse Spotify but even watching it whilst it's indexing my files causes the whole thing to leak memory and crash. Then once it finally loads even trying to search it causes the ap...

Ver

Spotify Legend

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes