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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83900 Views

40 replies

68 likes

  • 83900 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795749 Views

505 replies

64 likes

  • 795749 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23949 Views

25 replies

7 likes

  • 23949 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3061 Views

0 replies

4 likes

  • 3061 Views
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Superuser Contribution Default playlist name in new desktop UI

PlanPremiumCountrySwedenOperating SystemWindows 10 My Question or IssueWith the new desktop UI (Windows 1.1.58.820.g2ae50076-a) when creating a playlist from an album, the playlist name is set to the "Album" name. The old UI set it to "Artist - Album...

Music Fan

Plan Premium Country Sweden Operating System Windows 10   My Question or Issue With the new desktop UI (Windows 1.1.58.820.g2ae50076-a) when creating a playlist from an album, the playli...

Novy

Moderator

781 Views

3 replies

10 likes

  • 781 Views
  • 3 replies
  • 10 likes

Superuser Contribution Add artist album as a new playlist - Incomplete

When adding an album to a new playlist it doesn't register like before:Artist name - album name. Now it registers only the album name. This means I have to write the artist name myself otherwise I will not find it when filtering by artist.

Casual Listener

When adding an album to a new playlist it doesn't register like before: Artist name - album name.  Now it registers only the album name. This means I have to write the artist name myself other...

Eni

Moderator

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not able to filter playlists by typing when adding to playlist

PlanPremiumCountryUSADeviceThinkPadOperating SystemWindows 10 My Question or IssueOn desktop, I used to be able to right-click -> add to playlist, and then start typing to filter my playlists so that I could easily find the one I wanted to add the so...

Regular

Plan Premium Country USA Device ThinkPad Operating System Windows 10   My Question or Issue On desktop, I used to be able to right-click -> add to playlist, and then start typing to...

Eni

Moderator

375 Views

1 replies

2 likes

  • 375 Views
  • 1 replies
  • 2 likes

Superuser Contribution Place in album list not saved

PlanPremiumCountryUSA DeviceLenovo LaptopOperating SystemWindows 10 My Question or IssueI click on an album from "Your Library -> Albums". When I click the "back" button or type "alt back arrow", it takes me to the TOP of my Albums list rather than t...

Casual Listener

Plan Premium Country USA   Device Lenovo Laptop Operating System Windows 10   My Question or Issue I click on an album from "Your Library -> Albums". When I click the "back" b...

Ivan

Spotify Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Streaming Quality is Ignored

PlanPremium (Family)CountryCanadaOperating SystemWindows 10 20H2Spotify Version1.1.53.608.g7ed9c03a (Microsoft Store version) My Question or IssueI've noticed that Spotify Desktop will ignore the Streaming Quality setting and will use Auto anyways. I...

Casual Listener

Plan Premium (Family) Country Canada Operating System Windows 10 20H2 Spotify Version 1.1.53.608.g7ed9c03a (Microsoft Store version)   My Question or Issue I've noticed that Spotify ...

Ivan

Spotify Legend

6447 Views

18 replies

0 likes

  • 6447 Views
  • 18 replies
  • 0 likes

Solved!! The lyrics is not showing properly because of ad banner

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryIndiaDeviceLaptopOperating SystemWindows 10 My Question or IssueSome lyrics gets cut off or blocked by the ad banner ...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country India Device Laptop Operating System Windows 10 &nbsp...

Billy-J

Spotify Star

1323 Views

1 replies

0 likes

  • 1323 Views
  • 1 replies
  • 0 likes

'This Content Is Not Available' - Greyed out playlist

I've been really liking the new UI of the latest update, it's simpler, cleaner, etc. However, I've been having a recurring problem where, if I click on any playlist/radio it will appear greyed out and attempting to double click a song to play, will p...

Newbie

I've been really liking the new UI of the latest update, it's simpler, cleaner, etc. However, I've been having a recurring problem where, if I click on any playlist/radio it will appear greyed out an...

Billy-J

Spotify Star

1390 Views

1 replies

1 likes

  • 1390 Views
  • 1 replies
  • 1 likes

Superuser Contribution "Recently Played" list

Thanks to this new ugly, horrible and useless update, we can't even edit our "recently played" list anymore ! Actually, those [snip - Community Moderator edit] Spotify devs removed this feature from the phone app a while ago, so everyone was asking t...

Roadie

Thanks to this new ugly, horrible and useless update,  we can't even edit our "recently played" list anymore !   Actually, those [snip - Community Moderator edit] Spotify devs remo...

Mario

Spotify Legend

528 Views

3 replies

0 likes

  • 528 Views
  • 3 replies
  • 0 likes

Superuser Contribution What happened to "Shadows" and "Backgrounds" in the New UI ?

Quite frankly, this new design - if what I'm seeing is the final product and not some kind of bug - is horrible. Sidebars are just a "black square" punching the eye, where in the middle there is an awful attempt at a "faded background" like we're bac...

Casual Listener

Quite frankly, this new design - if what I'm seeing is the final product and not some kind of bug - is horrible.   Sidebars are just a "black square" punching the eye, where in the middle ther...

CarlosE

Spotify Legend

522 Views

1 replies

0 likes

background
black
missing background
missing shadows
UI
  • 522 Views
  • 1 replies
  • 0 likes

Multiple pause icons shown during advert

PlanFreeCountryUKDeviceHP All-in-OneOperating SystemWindows 10 Home My Question or IssueI was listening to music and switched to the discography view. After a few songs an advert came on which for some reason activated the green pause button icon for...

Visitor

Plan Free Country UK Device HP All-in-One Operating System Windows 10 Home   My Question or Issue I was listening to music and switched to the discography view. After a few songs an ad...

Billy-J

Spotify Star

364 Views

1 replies

0 likes

bug
  • 364 Views
  • 1 replies
  • 0 likes

I cant use spotify app

PlanFreeCountryBangladeshDevice Operating SystemWindows 10 My Question or IssueHello there! I cant open spotify app. I tried o download from microsoft and spotify.com, but it still doesn't work. It used to work before, this all started randomly.

Visitor

Plan Free Country Bangladesh Device   Operating System Windows 10   My Question or Issue Hello there! I cant open spotify app. I tried o download from microsoft and spotify.com, b...

Billy-J

Spotify Star

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play any music, maybe the problem is my pc, I don't know

PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 My Question or IssueSo my pc has a problem: it randomly stops counting time. I've tried everything to fix it but I'm pretty sure the problem is in the hardware (maybe a dead battery), n...

Newbie

Plan Premium Country Portugal Device Laptop Operating System Windows 10   My Question or Issue So my pc has a problem: it randomly stops counting time. I've tried everything to fix it ...

CarlosE

Spotify Legend

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Similar artists" is missing since UI update

PlanPremium Operating SystemWindows 10 My Question or IssueSince the new UI update which was installed automatically on my work laptop today the feature "Similar artists" is gone which was displayed at an artists page on the right corner of the site....

Casual Listener

Plan Premium   Operating System Windows 10   My Question or Issue Since the new UI update which was installed automatically on my work laptop today the feature "Similar artists" is g...

T1964

Newbie

2364 Views

6 replies

0 likes

  • 2364 Views
  • 6 replies
  • 0 likes

Superuser Contribution Radio recommendations always play the same 20 songs for years

I've been a spotify premium subscriber since shortly after the service came to USA. For several years i used the radio features to discover dozens of new artists i had never heard of and it was one of the most valuable features in spotify for me. for...

Casual Listener

I've been a spotify premium subscriber since shortly after the service came to USA. For several years i used the radio features to discover dozens of new artists i had never heard of and it was one o...

Mario

Spotify Legend

4931 Views

7 replies

4 likes

algorithm
bug
Radio
  • 4931 Views
  • 7 replies
  • 4 likes

Adding Album Art to Local Files

PlanPremiumCountry India DeviceSamsung Galaxy M02Operating SystemAndroid Oreo My Question or IssueHow can I add album art to the MP3 files that I have imported on to my "Local Files" folder? I am a Windows and Android v10 user

Gig Goer

Plan Premium Country  India   Device Samsung Galaxy M02 Operating System Android Oreo   My Question or Issue How can I add album art to the MP3 files that I have im...

AeroZ

Composer

1856 Views

3 replies

0 likes

  • 1856 Views
  • 3 replies
  • 0 likes

Superuser Contribution Play all tracks from folder

PlanPremiumCountry SwedenDevicePC and AndroidOperating SystemWindows 10 and Android My Question or Issue Hi, Recently you have removed the ability to play all tracks from a folder of two levels. I have a folder that contained subfolders that had trac...

Music Fan

Plan Premium Country  Sweden Device PC and Android Operating System Windows 10 and Android   My Question or Issue  Hi,   Recently you have removed the ability to play ...

Hugol0l

Music Fan

1713 Views

10 replies

3 likes

  • 1713 Views
  • 10 replies
  • 3 likes

Solved!!Superuser Contribution Don't have the option to download albums on desktop

I have Premium and can download albums using my iPhone but I dont see the download option on desktop. My only option is to SAVE. I updated my version to the most recent, Reinstalled it and it still isn't giving me a download option. Plan$9.99 Premium...

Casual Listener

 I have Premium and can download albums using my iPhone but I dont see the download option on desktop. My only option is to SAVE. I updated my version to the most recent, Reinstalled it and...

AadityakiranS

Gig Goer

15866 Views

28 replies

15 likes

  • 15866 Views
  • 28 replies
  • 15 likes

Sorting By Date

With your new update you guys made it so that you only sort by date with the newest stuff at the bottom. I really prefer being able to sort by date so that I can have my newest music on my playlists at the top. Please bring this back.

Visitor

With your new update you guys made it so that you only sort by date with the newest stuff at the bottom. I really prefer being able to sort by date so that I can have my newest music on my playlists ...

364 Views

0 replies

3 likes

  • 364 Views
  • 0 replies
  • 3 likes

Superuser Contribution Version 1.1.58 - while creating new playlist from the Album - the Artists name is not added anymore

After the latest update (Spotify 1.1.58.820.g2ae50076-a for Windows) - when the New playlist is being created from the Album (... -> A dd to playlist -> New Playlist) the Artist name is no more added to the Playlist name, so you have to manually add ...

Music Fan

After the latest update (Spotify 1.1.58.820.g2ae50076-a for Windows) - when the New playlist is being created from the Album (... -> A   dd to playlist -> New Playlist) the Artist n...

CarlosE

Spotify Legend

789 Views

1 replies

1 likes

  • 789 Views
  • 1 replies
  • 1 likes

Superuser Contribution Rearrange playlist order

Plan $4.99/month version I forget what it's called Country USA Device HP1030G2(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 10 pro(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueUp until this most recent upda...

Music Fan

Plan $4.99/month version I forget what it's called   Country USA   Device HP1030G2 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 pro (iOS 10, Androi...

Novy

Moderator

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes