Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81178 Views

40 replies

68 likes

  • 81178 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776721 Views

503 replies

64 likes

  • 776721 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18240 Views

19 replies

5 likes

  • 18240 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2806 Views

0 replies

4 likes

  • 2806 Views
  • 0 replies
  • 4 likes

'This Content Is Not Available' - Greyed out playlist

I've been really liking the new UI of the latest update, it's simpler, cleaner, etc. However, I've been having a recurring problem where, if I click on any playlist/radio it will appear greyed out and attempting to double click a song to play, will p...

Newbie

I've been really liking the new UI of the latest update, it's simpler, cleaner, etc. However, I've been having a recurring problem where, if I click on any playlist/radio it will appear greyed out an...

Billy-J

Spotify Star

1340 Views

1 replies

1 likes

  • 1340 Views
  • 1 replies
  • 1 likes

Superuser Contribution "Recently Played" list

Thanks to this new ugly, horrible and useless update, we can't even edit our "recently played" list anymore ! Actually, those [snip - Community Moderator edit] Spotify devs removed this feature from the phone app a while ago, so everyone was asking t...

Roadie

Thanks to this new ugly, horrible and useless update,  we can't even edit our "recently played" list anymore !   Actually, those [snip - Community Moderator edit] Spotify devs remo...

Mario

Spotify Legend

523 Views

3 replies

0 likes

  • 523 Views
  • 3 replies
  • 0 likes

Superuser Contribution What happened to "Shadows" and "Backgrounds" in the New UI ?

Quite frankly, this new design - if what I'm seeing is the final product and not some kind of bug - is horrible. Sidebars are just a "black square" punching the eye, where in the middle there is an awful attempt at a "faded background" like we're bac...

Casual Listener

Quite frankly, this new design - if what I'm seeing is the final product and not some kind of bug - is horrible.   Sidebars are just a "black square" punching the eye, where in the middle ther...

CarlosE

Spotify Legend

508 Views

1 replies

0 likes

background
black
missing background
missing shadows
UI
  • 508 Views
  • 1 replies
  • 0 likes

Multiple pause icons shown during advert

PlanFreeCountryUKDeviceHP All-in-OneOperating SystemWindows 10 Home My Question or IssueI was listening to music and switched to the discography view. After a few songs an advert came on which for some reason activated the green pause button icon for...

Visitor

Plan Free Country UK Device HP All-in-One Operating System Windows 10 Home   My Question or Issue I was listening to music and switched to the discography view. After a few songs an ad...

Billy-J

Spotify Star

358 Views

1 replies

0 likes

bug
  • 358 Views
  • 1 replies
  • 0 likes

I cant use spotify app

PlanFreeCountryBangladeshDevice Operating SystemWindows 10 My Question or IssueHello there! I cant open spotify app. I tried o download from microsoft and spotify.com, but it still doesn't work. It used to work before, this all started randomly.

Visitor

Plan Free Country Bangladesh Device   Operating System Windows 10   My Question or Issue Hello there! I cant open spotify app. I tried o download from microsoft and spotify.com, b...

Billy-J

Spotify Star

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play any music, maybe the problem is my pc, I don't know

PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 My Question or IssueSo my pc has a problem: it randomly stops counting time. I've tried everything to fix it but I'm pretty sure the problem is in the hardware (maybe a dead battery), n...

Newbie

Plan Premium Country Portugal Device Laptop Operating System Windows 10   My Question or Issue So my pc has a problem: it randomly stops counting time. I've tried everything to fix it ...

CarlosE

Spotify Legend

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Similar artists" is missing since UI update

PlanPremium Operating SystemWindows 10 My Question or IssueSince the new UI update which was installed automatically on my work laptop today the feature "Similar artists" is gone which was displayed at an artists page on the right corner of the site....

Casual Listener

Plan Premium   Operating System Windows 10   My Question or Issue Since the new UI update which was installed automatically on my work laptop today the feature "Similar artists" is g...

T1964

Newbie

2281 Views

6 replies

0 likes

  • 2281 Views
  • 6 replies
  • 0 likes

Superuser Contribution Radio recommendations always play the same 20 songs for years

I've been a spotify premium subscriber since shortly after the service came to USA. For several years i used the radio features to discover dozens of new artists i had never heard of and it was one of the most valuable features in spotify for me. for...

Casual Listener

I've been a spotify premium subscriber since shortly after the service came to USA. For several years i used the radio features to discover dozens of new artists i had never heard of and it was one o...

Mario

Spotify Legend

4884 Views

7 replies

4 likes

algorithm
bug
Radio
  • 4884 Views
  • 7 replies
  • 4 likes

Adding Album Art to Local Files

PlanPremiumCountry India DeviceSamsung Galaxy M02Operating SystemAndroid Oreo My Question or IssueHow can I add album art to the MP3 files that I have imported on to my "Local Files" folder? I am a Windows and Android v10 user

Gig Goer

Plan Premium Country  India   Device Samsung Galaxy M02 Operating System Android Oreo   My Question or Issue How can I add album art to the MP3 files that I have im...

AeroZ

Composer

1801 Views

3 replies

0 likes

  • 1801 Views
  • 3 replies
  • 0 likes

Superuser Contribution Play all tracks from folder

PlanPremiumCountry SwedenDevicePC and AndroidOperating SystemWindows 10 and Android My Question or Issue Hi, Recently you have removed the ability to play all tracks from a folder of two levels. I have a folder that contained subfolders that had trac...

Music Fan

Plan Premium Country  Sweden Device PC and Android Operating System Windows 10 and Android   My Question or Issue  Hi,   Recently you have removed the ability to play ...

Hugol0l

Music Fan

1681 Views

10 replies

3 likes

  • 1681 Views
  • 10 replies
  • 3 likes

Solved!!Superuser Contribution Don't have the option to download albums on desktop

I have Premium and can download albums using my iPhone but I dont see the download option on desktop. My only option is to SAVE. I updated my version to the most recent, Reinstalled it and it still isn't giving me a download option. Plan$9.99 Premium...

Casual Listener

 I have Premium and can download albums using my iPhone but I dont see the download option on desktop. My only option is to SAVE. I updated my version to the most recent, Reinstalled it and...

AadityakiranS

Gig Goer

15730 Views

28 replies

15 likes

  • 15730 Views
  • 28 replies
  • 15 likes

Sorting By Date

With your new update you guys made it so that you only sort by date with the newest stuff at the bottom. I really prefer being able to sort by date so that I can have my newest music on my playlists at the top. Please bring this back.

Visitor

With your new update you guys made it so that you only sort by date with the newest stuff at the bottom. I really prefer being able to sort by date so that I can have my newest music on my playlists ...

358 Views

0 replies

3 likes

  • 358 Views
  • 0 replies
  • 3 likes

Superuser Contribution Version 1.1.58 - while creating new playlist from the Album - the Artists name is not added anymore

After the latest update (Spotify 1.1.58.820.g2ae50076-a for Windows) - when the New playlist is being created from the Album (... -> A dd to playlist -> New Playlist) the Artist name is no more added to the Playlist name, so you have to manually add ...

Music Fan

After the latest update (Spotify 1.1.58.820.g2ae50076-a for Windows) - when the New playlist is being created from the Album (... -> A   dd to playlist -> New Playlist) the Artist n...

CarlosE

Spotify Legend

784 Views

1 replies

1 likes

  • 784 Views
  • 1 replies
  • 1 likes

Superuser Contribution Rearrange playlist order

Plan $4.99/month version I forget what it's called Country USA Device HP1030G2(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 10 pro(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueUp until this most recent upda...

Music Fan

Plan $4.99/month version I forget what it's called   Country USA   Device HP1030G2 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 pro (iOS 10, Androi...

Novy

Moderator

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution Media buttons not working

None of my media buttons were working, i tried every solution i found online but nothing worked. Im currently using a logitech bluettoth keyboard k375s After a couple of hours i installed Logitech options software and un clicked "USE F1 - F12 as stan...

Visitor

None of my media buttons were working, i tried every solution i found online but nothing worked.   Im currently using a logitech bluettoth keyboard k375s   After a couple of hours i ins...

Novy

Moderator

513 Views

1 replies

0 likes

media controls
  • 513 Views
  • 1 replies
  • 0 likes

Superuser Contribution After New Windows UI Update Old Search Results Disappeared

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, i’m what you could call a power user. So i often search for artists, songs or albums i...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, ...

CarlosE

Spotify Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Queue] Adding multiple songs to playlist not working

PlanPremiumCountryPortugalDeviceWindowsOperating SystemWindows 10Version1.1.57.443.ga029a6c4-a My Question or IssueI can't add multiple songs to the queue. When I drag and drop only get the first one is added. If I try to drag and drop to the button ...

Casual Listener

Plan Premium Country Portugal Device Windows Operating System Windows 10 Version 1.1.57.443.ga029a6c4-a   My Question or Issue I can't add multiple songs to the queue. When I drag an...

Novy

Moderator

1313 Views

3 replies

2 likes

queue
  • 1313 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution The songs on playlist is unplayable

PlanFreeCountryVietnamDeviceHP LaptopOperating SystemWindows 10 My Question or IssueThis morning, all songs on my Spotify said "The content is not available" and the song I previously opened the song timestamp was from 0:00 to 0:00. If someone can he...

Newbie

Plan Free Country Vietnam Device HP Laptop Operating System Windows 10   My Question or Issue This morning, all songs on my Spotify said "The content is not available" and the song I p...

Jeremy

Spotify Legend

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Superuser Contribution this new Spotify update is flat-out ridiculous

why did you remove the ability to hide tracks? why did you remove Hide track feature? I'm starting to see a whole lot of unavailable tracks in my playlist. I don't see any way to remove it whatsoever. also why did you remove scan local disk feature

Gig Goer

why did you remove the ability to hide tracks?  why did you remove Hide track feature?  I'm starting to see a whole lot of unavailable tracks in my playlist. I don't see any way t...

Alex

Spotify Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Poor performance in general

I tried today to continue to update and maintain my playlists. Unfortunately, the display of the playlists since the update takes quite a long time, after deleting a playlist, the whole application jumps back to "Libary / Bibilothek", which also mean...

Gig Goer

I tried today to continue to update and maintain my playlists. Unfortunately, the display of the playlists since the update takes quite a long time, after deleting a playlist, the whole application j...

Alex

Spotify Legend

928 Views

5 replies

0 likes

  • 928 Views
  • 5 replies
  • 0 likes