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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • 25 likes
  • Mac
    Windows
  • 137062 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53285 Views
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  • Windows
  • 53285 Views
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Strange search result

When I search for Tan Dun (a chinese composer who is present on Spotify) and add to the search string a title of one of his pieces (prayer and blessing) I get only one result: a podcast by Mahmoud Ali Al banna. That is weird!! PlanFree/PremiumCountry...

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  • Casual Listener
  • When I search for Tan Dun (a chinese composer who is present on Spotify) and add to the search string a title of one of his pieces (prayer and blessing) I get only one result: a podcast by Mahmoud Al...
  • Sebasty
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
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Superuser Contribution Spotify pc

Hola, tengo un problema cuando trato de manipular el spotify pc con mi celular se corta la música y no reproduce nada de lo que uno le pide. Alguna solución para esto

  • Newbie
  • Hola, tengo un problema cuando trato de manipular el spotify pc con mi celular se corta la música y no reproduce nada de lo que uno le pide. Alguna solución para esto 
  • Mario
  • Spotify Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

'Remember Me' option is always selected by default

PlanPremium Operating SystemWindows 10 When using the Windows 10 Spotify app, the 'Remember Me' option is always selected by default. On public or shared computers, the email or username used to log in remains populated and the 'Remember Me' option i...

  • Casual Listener
  • Plan Premium   Operating System Windows 10   When using the Windows 10 Spotify app, the 'Remember Me' option is always selected by default. On public or shared computers, the email or...
  • PaafSpace
  • Visitor
  • 1070 Views
  • 3 replies
  • 1 likes
  • 1070 Views
  • 3 replies
  • 1 likes

Windows Desktop Picture Issues

I have been trying to upload a profile picture and/or a playlist picture on my Spotify. I have the latest version of windows and I downloaded Spotify from both Spotify.com and the windows app store. I'm honestly out of things to do, please help. Belo...

  • Visitor
  • I have been trying to upload a profile picture and/or a playlist picture on my Spotify. I have the latest version of windows and I downloaded Spotify from both Spotify.com and the windows app store. ...
  • AeroZ
  • Composer
  • 183 Views
  • 1 replies
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  • Other
  • 183 Views
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Superuser Contribution can't see anything to do with socials on my spotify

Plan Premium Country United Kingdom Device PC Desktop Operating System Windows 10 My Question or Issue One day my Spotify stopped showing my friends activity, the monthly listeners, the followers I have and I can't follow other accounts. I have tried...

  • Casual Listener
  • Plan Premium Country United Kingdom Device PC Desktop Operating System Windows 10 My Question or Issue One day my Spotify stopped showing my friends activity, the monthly listeners,...
  • Katerina
  • Spotify Legend
  • 638 Views
  • 4 replies
  • 0 likes
  • 638 Views
  • 4 replies
  • 0 likes

[Desktop] Cannot open app

I moved Spotify to my HDD to create space. When I tried starting it up, the app wouldn't load. I then uninstalled completely and reinstalled, still not opening. I tried moving the app to C:\Program Files (x86) , still no luck.

  • Casual Listener
  • I moved Spotify to my HDD to create space. When I tried starting it up, the app wouldn't load. I then uninstalled completely and reinstalled, still not opening. I tried moving the app to C:\Prog...
  • webshite
  • Casual Listener
  • 202 Views
  • 2 replies
  • 0 likes
  • 202 Views
  • 2 replies
  • 0 likes

Media windows DISABLE how?!

Hello, how do I disable this? You removed this option from settings. Why tf would you even do that???? Thanks 

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  • Regular
  • Hello,    how do I disable this? You removed this option from settings. Why tf would you even do that????   Thanks  
  • realmack
  • Regular
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
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Can’t log into desktop Spotify

PlanPremiumCountryUSADeviceDell laptop My Question or IssueMy Spotify was going offline for a couple of days even though I was connected to WiFi. I tried turning the laptop off and on again and nothing happened so I uninstalled and reinstalled Spotif...

  • Casual Listener
  •   Plan Premium Country USA Device Dell laptop   My Question or Issue My Spotify was going offline for a couple of days even though I was connected to WiFi. I tried turning the lap...
  • Sebasty
  • Spotify Star
  • 7426 Views
  • 3 replies
  • 1 likes
  • 7426 Views
  • 3 replies
  • 1 likes

Superuser Contribution Multiple Selection

This really **bleep**. I cannot select more than one song. I could do it before the update came. How can I add hundreds of songs one by one? Before the update came, I could select all my songs with ctrl + a, and select the songs in the range i want w...

  • Visitor
  • This really **bleep**. I cannot select more than one song. I could do it before the update came. How can I add hundreds of songs one by one? Before the update came, I could select...
  • user-removed
  • Not applicable
  • 419 Views
  • 3 replies
  • 3 likes
  • 419 Views
  • 3 replies
  • 3 likes

Followed playlist not updating on desktop

PlanPremium Family AccountCountryUnited StatesDeviceDell laptopOperating SystemWindows 10 My Question or IssueA playlist that I follow does not have the most up-to-date version on the web player. When I look at it on the web player, 4 hours of songs ...

  • Casual Listener
  • Plan Premium Family Account Country United States Device Dell laptop Operating System Windows 10   My Question or Issue A playlist that I follow does not have the most up-to-date versi...
  • Mwilkosz
  • Casual Listener
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows Desktop can't disable Shuffle

PlanFreeCountryUnited Kingdom (England)DeviceWindows PC + Google HomeOperating SystemWindows 10 My Question or IssueIn the past, when using the Desktop App on my Windows 10 PC to control music streaming from my Google Home Mini, I've been able to hav...

  • Newbie
  • Plan Free Country United Kingdom (England) Device Windows PC + Google Home Operating System Windows 10   My Question or Issue In the past, when using the Desktop App on my Windows 10 P...
  • Ivan
  • Spotify Legend
  • 660 Views
  • 1 replies
  • 1 likes
  • 660 Views
  • 1 replies
  • 1 likes

Superuser Contribution Impossible to remove items from Recently Played

As you know, if you remove something from Recently Played list, it continues showing on Home, under Recently Played.I've seen many complaints about this, and Spotify guys allways answer something like "If you don't enjoy this feature, post an idea".G...

  • Newbie
  • As you know, if you remove something from Recently Played list, it continues showing on Home, under Recently Played. I've seen many complaints about this, and Spotify guys allways answer something l...
  • Katerina
  • Spotify Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
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Superuser Contribution [Desktop][Other] Allow upload of screen shots when reporting bugs

Sometimes a picture is worth 1,000 words which is why it would be a great idea to allow users to upload screen shots which clearly shows UI and other issues.

  • Regular
  • Sometimes a picture is worth 1,000 words which is why it would be a great idea to allow users to upload screen shots which clearly shows UI and other issues.
  • james_blonde
  • Regular
  • 707 Views
  • 6 replies
  • 0 likes
  • Desktop
    Other
  • 707 Views
  • 6 replies
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Superuser Contribution No aparece ninguna cancion, album vacios

PlanFreeCountryPeruOperating SystemWindows 10My Question or IssueTengo problemas con el app de spotify para windows 10. Los albums salen vacios, sin canciones. Todas las playlist me aparecen vacias. Algunas canciones que aparecen, no se reproducen, s...

  • Visitor
  • Plan Free Country Peru Operating System Windows 10 My Question or Issue Tengo problemas con el app de spotify para windows 10. Los albums salen vacios, sin canciones. Todas las playlist me apa...
  • Mario
  • Spotify Legend
  • 1126 Views
  • 1 replies
  • 0 likes
  • 1126 Views
  • 1 replies
  • 0 likes

Solved!! I cannot change my album art.

I have checked youtube videos, reinstalled spotify and restarted my pc, still nothing. Does anyone else have this problem? 

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  • Casual Listener
  • I have checked youtube videos, reinstalled spotify and restarted my pc, still nothing. Does anyone else have this problem?  
  • EthanS1
  • Community Legend
  • 556 Views
  • 3 replies
  • 0 likes
  • album art
    Help
    troubleshoot
  • 556 Views
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Superuser Contribution can't upload a cover

Hi, there! So, I got a problem. I wanted to upload a cover but it didn’t work for some reason. I tried every solution I could find. I logged out and in, I took a look at my settings, and I looked for a tutorial on YouTube. But no – oh – pe! I can’t u...

  • Visitor
  • Hi, there!   So, I got a problem. I wanted to upload a cover but it didn’t work for some reason. I tried every solution I could find. I logged out and in, I took a look at my settings, and I l...
  • Scyasa
  • Visitor
  • 486 Views
  • 2 replies
  • 0 likes
  • 486 Views
  • 2 replies
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Solved!!Superuser Contribution local files on desktop verion and mobile phone

PlanPremiumCountryGermanyDevicePC and IPhone SEOperating SystemIOS 13.3.1 , Windows 10 My Question or IssueSo after I found out that it's currently impossible to add local music to Spotify on the Windows 10 Desktop App, I tried a different way to get...

  • Casual Listener
  • Plan Premium Country Germany Device PC and IPhone SE Operating System IOS 13.3.1 , Windows 10   My Question or Issue So after I found out that it's currently impossible to add local mu...
  • Elena
  • Moderator
  • 547 Views
  • 3 replies
  • 0 likes
  • 547 Views
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Solved!!Superuser Contribution Missing "Connect to Facebook" and "Local Files" options in settings

PlanPremiumCountryUnited StatesDeviceAsus ZenbookOperating SystemWindows 10 My Question or IssueI've been trying to find the option for "connect to Facebook" and the option to add local files, which my friends said were in my settings. I don't see ei...

  • Visitor
  • Plan Premium Country United States Device Asus Zenbook Operating System Windows 10   My Question or Issue I've been trying to find the option for "connect to Facebook" and the option t...
  • Mario
  • Spotify Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution Collapse arrow not working properly

PlanPremiumCountryBelgiumDeviceDell laptopOperating SystemWindows 10 My Question or IssueSince a few weeks, when I click on the collapse arrow next to a playlist, all information in the playlist area disappears. It only reappears when I scroll over t...

  • Music Fan
  • Plan Premium Country Belgium Device Dell laptop Operating System Windows 10   My Question or Issue Since a few weeks, when I click on the collapse arrow next to a playlist, all informa...
  • Mario
  • Spotify Legend
  • 244 Views
  • 3 replies
  • 0 likes
  • 244 Views
  • 3 replies
  • 0 likes

Solved!! turning spotify off

how do i keep spotify from starting every time i start my computer,, ive looked in settings and theres nothing there,, if i want Spotify on ill turn it on,,,i DONT want it turning its self on when i start my computer.

  • Casual Listener
  • how do i keep spotify from starting every time i start my computer,, ive looked in settings and theres nothing there,,  if i want Spotify on ill turn it on,,,i DONT want it turning its self on&n...
  • ramath
  • Casual Listener
  • 232 Views
  • 2 replies
  • 0 likes
  • 232 Views
  • 2 replies
  • 0 likes