Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

eoris

Newbie

16561 Views

115 replies

53 likes

  • 16561 Views
  • 115 replies
  • 53 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2660 Views

16 replies

3 likes

Possible Bug
  • 2660 Views
  • 16 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

6137 Views

40 replies

2 likes

  • 6137 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10397 Views

0 replies

4 likes

  • 10397 Views
  • 0 replies
  • 4 likes

Superuser Contribution Let me **bleep** suggestions from the app

PlanPremiumCountryUS DeviceWindows PCOperating SystemWindows 10 My Question or IssueI have been presented with a suggested podcast that contains a word that isn't allowed on this forum in the title. This word is not safe for work, and isn't acceptabl...

Music Fan

Plan Premium Country US   Device Windows PC Operating System Windows 10   My Question or Issue I have been presented with a suggested podcast that contains a word that isn't allo...

Jeremy

Spotify Legend

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recommended songs based on playlist missing

PlanFreeCountryTurkeyDeviceLenovo G710 LaptopOperating SystemWindows 10My Question or IssueThe recommended songs bar at the bottom of my playlist has disappeared, but is still present on all my other playlists. I uninstalled & re-installed the app on...

Newbie

Plan Free Country Turkey Device Lenovo G710 Laptop Operating System Windows 10 My Question or Issue The recommended songs bar at the bottom of my playlist has disappeared, but is still prese...

Novy

Moderator

961 Views

3 replies

0 likes

  • 961 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Profile Picture and Spotify Playlist Images Vanished

PlanPremiumCountryUnited KingdomDeviceDesktop, Samsung S20+, Chrome Webplayer My Question or IssueAs the title says, my images for my playlists have dissapered, aswell as my profile picture.

Casual Listener

Plan Premium Country United Kingdom Device Desktop, Samsung S20+, Chrome Webplayer   My Question or Issue As the title says, my images for my playlists have dissapered, aswell as my prof...

Ivan

Spotify Legend

1070 Views

3 replies

1 likes

chrome
Desktop
Samsung
  • 1070 Views
  • 3 replies
  • 1 likes

Superuser Contribution Playlist Order mixed up

PlanPremiumCountryAustriaDevicePcOperating SystemWindows 10 My Question/IssueSo since the Big Update, I have the problem that when I add new songs(multiple) to a Playlist the order is not correct or mixed up on the Desktop app.You see in the Pictures...

Regular

Plan Premium Country Austria Device Pc Operating System Windows 10   My Question/Issue So since the Big Update, I have the problem that when I add new songs(multiple) to a Playlist the...

Xenia

Spotify Legend

9409 Views

32 replies

13 likes

  • 9409 Views
  • 32 replies
  • 13 likes

Superuser Contribution Local Files gone from the sidebar

Premium Spotify v1.1.1.348.g9064793a, Windows 10. title. Why? before anyone asks, 'songs' doesn't list all of my files (it lists ~30 out of the 3000 I have oh I'm sorry, it actually doesn't list any local files, only the songs that I actually use fro...

Casual Listener

Premium Spotify v1.1.1.348.g9064793a, Windows 10.   title. Why?   before anyone asks, 'songs' doesn't list all of my files (it lists ~30 out of the 3000 I have oh I'm sorry, it actually...

CarlosE

Spotify Legend

3767 Views

12 replies

5 likes

  • 3767 Views
  • 12 replies
  • 5 likes

Superuser Contribution Cannot Uninstall Spotify from Windows 10

Installed Desktop version of Spotify from official website (not windows store) long ago.Accidentally installed Spotify app from windows store and uninstalled it. Then began to receive error message "Spotify failed to migrate some of your data" every ...

Casual Listener

Installed Desktop version of Spotify from official website (not windows store) long ago. Accidentally installed Spotify app from windows store and uninstalled it. Then began to receive error message...

Alex

Spotify Legend

2245 Views

3 replies

0 likes

  • 2245 Views
  • 3 replies
  • 0 likes

Superuser Contribution Inconsistency with rounded icons

PlanPremium (Family)CountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueThe icons for Liked Songs and Create Playlist are not rounded, while the Your Episodes icon is rounded.

Casual Listener

Plan Premium (Family) Country USA Device Desktop Operating System Windows 10   My Question or Issue The icons for Liked Songs and Create Playlist are not rounded, while the Your Episod...

Alex

Spotify Legend

705 Views

1 replies

0 likes

desktop app
Windows 10
  • 705 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to fix error, "Something went wrong, try reloading the page"?

PlanFreeCountryUnited StatesDevicePCOperating SystemWindows My Question or IssueHey! So whenever I try to open my Spotify Desktop Application, it prompts me with the error, "Something went wrong, try reloading the page". I was wondering if there is a...

Casual Listener

Plan Free Country United States Device PC Operating System Windows   My Question or Issue Hey! So whenever I try to open my Spotify Desktop Application, it prompts me with the error, "...

Alex

Spotify Legend

2235 Views

3 replies

0 likes

  • 2235 Views
  • 3 replies
  • 0 likes

Superuser Contribution how to unfollow myself?

for some reason today, i gained myself as a follower and i can see my own activity status. also, the button where it allows me to unfollow people isn't there for myself. how do i fix this issue?

Newbie

for some reason today, i gained myself as a follower and i can see my own activity status. also, the button where it allows me to unfollow people isn't there for myself. how do i fix this issue?

CarlosE

Spotify Legend

1555 Views

4 replies

1 likes

  • 1555 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify not recognizing internet connectivity

PlanFamily PremiumCountryVietnamDeviceLenovo Gaming LaptopOperating SystemWindows 10 My Question or IssueSometimes my Windows 10 system does not recognize it's own connectivity to the Internet. It will display that there is a LAN network connection b...

Music Fan

Plan Family Premium Country Vietnam Device Lenovo Gaming Laptop Operating System Windows 10   My Question or Issue Sometimes my Windows 10 system does not recognize it's own connectivi...

Alex

Spotify Legend

1679 Views

1 replies

0 likes

  • 1679 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot download playlist on Windows 10 desktop

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueI purchased Spotify premium 2 days ago and cannot download my playlist. I've updated Spotify, removed it twice fully and my playlist won't download. This occurs on the Wi...

Visitor

Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue I purchased Spotify premium 2 days ago and cannot download my playlist. I've updated Spotify, ...

Novy

Moderator

729 Views

1 replies

0 likes

  • 729 Views
  • 1 replies
  • 0 likes

[Web Player][Other] The player works weird after my account upgraded to premium account

I upgraded my acc to premium twice. However, after I upgraded my acc, the player won't work well (I use the Spotify web player). I chose a song to play but it won't play and skip to the next few songs. When it finally stops on a song it won't stream ...

Visitor

I upgraded my acc to premium twice. However, after I upgraded my acc, the player won't work well (I use the Spotify web player). I chose a song to play but it won't play and skip to the next few song...

735 Views

0 replies

0 likes

Other
Web Player
  • 735 Views
  • 0 replies
  • 0 likes

Superuser Contribution My top genres are different on phone than web player

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy top genres are different on phone than web player.It looks like indie genre on my phone, b...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My top ...

Novy

Moderator

1079 Views

3 replies

0 likes

top genre
  • 1079 Views
  • 3 replies
  • 0 likes

Superuser Contribution Desktop App "Now Playing" Banner not Updating and Crashed

PlanPremiumCountryIndonesiaDevice(Desktop)Operating System(Windows 10) My Question or IssueSo I use Spotify's Desktop App adn Mobile App. I listen using the Mobile App and control what I play, etc. using my Desktop App so I don't have to look at/for ...

Newbie

Plan Premium Country Indonesia Device (Desktop) Operating System (Windows 10)   My Question or Issue So I use Spotify's Desktop App adn Mobile App. I listen using the Mobile App and co...

Jeremy

Spotify Legend

1195 Views

1 replies

0 likes

  • 1195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Desktop Client ignores System Media Keys and seems to hang

PlanPremiumCountryGermanyDevicePC (i9-9920x, 64GB RAM; RTX2080)Operating SystemWindows 10 Pro 20H2 19042.985 My Question or IssueSince the April/May big user interface update of the spotify desktop application the system media keys for play/pause/sto...

Regular

Plan Premium Country Germany Device PC (i9-9920x, 64GB RAM; RTX2080) Operating System Windows 10 Pro 20H2 19042.985   My Question or Issue Since the April/May big user interface update...

Jeremy

Spotify Legend

772 Views

3 replies

0 likes

  • 772 Views
  • 3 replies
  • 0 likes

Superuser Contribution CTRL + L does not select all text for a new search

On previous versions when you use this desktop shortcut and you had previous text on the input it will select/highlight it all to enter a new whole search. Now only focus on the input so you have to select manually the text and delete it to perform a...

Casual Listener

On previous versions when you use this desktop shortcut and you had previous text on the input it will select/highlight it all to enter a new whole search. Now only focus on the input so you have to ...

Alex

Spotify Legend

1640 Views

7 replies

3 likes

  • 1640 Views
  • 7 replies
  • 3 likes

Superuser Contribution Spotify keeps crashing!

 Is it just me, or does Desktop Spotify keep crashing for y'all?

Music Fan

  Is it just me, or does Desktop Spotify keep crashing for y'all?

bruceeb1

Newbie

8807 Views

18 replies

22 likes

  • 8807 Views
  • 18 replies
  • 22 likes

Superuser Contribution Time to say goodbye

As of today, 6/9/21, you have taken away the ability to revert to the prior version user interface for Windows 10. After over six years of PAYING YOU MONEY, it is time to say goodbye. The new interface IS A CATASTROPHE. I don't know how many decision...

Casual Listener

As of today, 6/9/21, you have taken away the ability to revert to the prior version user interface for Windows 10. After over six years of PAYING YOU MONEY, it is time to say goodbye. The new interfa...

Jeremy

Spotify Legend

826 Views

1 replies

3 likes

  • 826 Views
  • 1 replies
  • 3 likes

Superuser Contribution How can I get the old interface with the more respectful and non-paternalist "New Release" ?

Plan PremiumCountry CanadaOperating System Windows 10 My issue is that since a couple of month, my Spofity home screen has been obliterated with junk, "suggestion", and all kind of things that I am not interested in. Example, now, I have to scroll th...

Casual Listener

Plan Premium Country Canada Operating System Windows 10   My issue is that since a couple of month, my Spofity home screen has been obliterated with junk, "suggestion", and al...

Jeremy

Spotify Legend

809 Views

2 replies

2 likes

  • 809 Views
  • 2 replies
  • 2 likes