Spotify keeps crashing!

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Spotify keeps crashing!

darylfrompulse
Music Fan

 

Is it just me, or does Desktop Spotify keep crashing for y'all?

13 Replies

Re: Spotify keeps crashing!

Ikima
Newbie

Same here. Since the last update it keeps crashing after half a song. I re-installed, it worked, then it auto-updated, and voila: same issue again. Gonna switch to itunes, until they fix it hopefully with the next update. >:(

Re: Spotify keeps crashing!

Stuke
Regular

Me too!  Since the last update it is crashing constantly.  

Re: Spotify keeps crashing!

yardstudio
Casual Listener

Mee too, 

 

have Spotify a official technicall support guys there or is whole based as community help ? 

 

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Re: Spotify keeps crashing!

kat1370
Casual Listener

Same here. I've tried both the Windows app version as well as the full standalone version - no difference. It will open after 2 or 3 tries, play about half a song and then just close on its own. Seems to be due to an update...AGAIN. The web player works OK most of the time. Even that just randomly stops playing. Also, I can't repeat songs even though I have a premium subscription. It was working a while ago but now the back arrow is greyed out. I've made no changes.

 

Does anyone at Spotify actually read these? Is there anywhere to report problems to them? I've never really complained too heavily as I've used the free version for years. But now I'm PAYING for extra options that no longer work. Not a happy camper!

Re: Spotify keeps crashing!

LordDeath86
Roadie

Spotify just disrgards the read-only Friday rule: They regularly push new builds on Fridays and then enjoy their weekends even if the new update is broken and needs a hotfix. We just have to wait until someone notices it during the next work week.

Re: Spotify keeps crashing!

arthur_felipe
Casual Listener

Not working for me as well on Win10 64bits. App plays 5-10 seconds of the last played music and crashes.

Re: Spotify keeps crashing!

kat1370
Casual Listener

I've tried to do some troubleshooting. The local version works fine on my Win10 laptop. The app works fine on my android. It seems to be only my HTPC that's having the problem. It crashed on Saturday, worked fine all day Sunday (with no intervention), crashed on Monday. I've also tried to use the Windows app version with the same results.

 

So - on Tuesday I followed the recommended steps of uninstall, registry clean/repair, uninstall/reinstall device and driver (Radeon HD 6450 dedicated HDMI pass-through video card) and finally reinstall Spotify. It worked great for hours! Victory is mine!

 

Now, the following morning, IT'S CRASHING AGAIN!?!?!?!?! What gives? It doesn't make any sense. Perhaps a conflict with new Spotify code and legacy hardware?

Re: Spotify keeps crashing!

burncreek
Newbie

The desktop app has been working quite well on all my Windows 10 machines (Pro awa Home), until now. Experiencing exactly the same issues as you guys above. Like, what the **bleep**? Have they completely forgot all about Beta and Release Candidate testing??

Spotify has received almost $1500 USD of my money throughout the years, so I’m pretty darn entitled to be **bleep**.

Re: Spotify keeps crashing!

Raydiognome
Regular

Same issues here, Win 10 desktop app started immediately crashing. Reinstalled and it was fine until yesterday. Now it will play what seems to be exactly 1 song then it crashes.

Tried both versions same issue.

 

And I agree with the other poster as well. I pay for the family plan for my just my wife and I and it's really aggravating that the only help seems to be the community and not Spotify tech support. On the occaisons I did get support ot was very lackadaisical.

As a paying customer I expect more urgency in resolving my problem.

A more procative approach would be apprecciated

 

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