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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2271 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

153440 Views

83 replies

27 likes

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  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

143843 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11409 Views

1 replies

6 likes

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Superuser Contribution Spotify will not autoplay

PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueHello,I am trying to listen to a new album, and it will not autoplay at all. A friend of mine, trying to listen to the same album ...

Visitor

Plan Free Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10   My Question or Issue Hello, I am trying to listen to a new album, and...

CriticalMass

Casual Listener

587 Views

2 replies

0 likes

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Superuser Contribution There are no songs to play in the queue

Plan UnlimitedFree/PremiumCountry UKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been getting the message in the header about every 50-60 tracks...

Gig Goer

Plan Unlimited Free/Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question o...

Novy

Moderator

630 Views

1 replies

0 likes

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Superuser Contribution Local files total tracks/total duration not shown anymore

PlanPremiumCountryFranceDeviceDesktop PCOperating SystemWindows 10 20H2 My Question or IssueOn Spotify (desktop app 1.1.48.625.g1c87c7f7-a), the total number of local files along with the total duration is not shown anymore, which is really annoying ...

Gig Goer

Plan Premium Country France Device Desktop PC Operating System Windows 10 20H2   My Question or Issue On Spotify (desktop app 1.1.48.625.g1c87c7f7-a), the total number of local files a...

caquisse

Gig Goer

454 Views

2 replies

0 likes

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Superuser Contribution Local files not ordered by track

PlanPremiumCountryFranceDeviceDesktop PCOperating SystemWindows 10 20H2 My Question or IssueHello,On Spotify 1.1.48.625.g1c87c7f7-a, I have a problem with local files, now when ordering local files by album, the track order is not respected, so local...

Gig Goer

Plan Premium Country France Device Desktop PC Operating System Windows 10 20H2   My Question or Issue Hello, On Spotify 1.1.48.625.g1c87c7f7-a, I have a problem with local files, now ...

caquisse

Gig Goer

1579 Views

4 replies

3 likes

  • 1579 Views
  • 4 replies
  • 3 likes

Superuser Contribution Using desktop app but it changes to web player even with no tabs open

DeviceSurface BookOperating SystemWindows 10,etc. My Question or IssueI start a playlist in the desktop app, but after a short period it stops playing there, and tells me it's playing in the web app instead even though it is not open or available. It...

Newbie

  Device Surface Book Operating System Windows 10,etc.   My Question or Issue I start a playlist in the desktop app, but after a short period it stops playing there, and tells me it'...

CarlosE

Spotify Legend

523 Views

1 replies

0 likes

desktop app
web app
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Solved!!Superuser Contribution Daily mix after finishes the list does not show new items

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 My Question or Issue Hi. Before the last updates I could play the Daily Mix and, after the list was played, new songs were added and the new list with new items was shown but now I can´t. If I...

Music Fan

Plan Premium Country Spain Device PC Operating System Windows 10   My Question or Issue   Hi. Before the last updates I could play the Daily Mix and, after the list was played, n...

Novy

Moderator

898 Views

1 replies

0 likes

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Solved!!Superuser Contribution Missing "Your episodes" podcast playlist for Windows desktop app

Hi, I've been adding podcasts to the newly created "Your episodes" playlist in the spotify app on my iphone (see attached photo). However, I can not find the playlist on my desktop app, nor on the browser. Is this some sort of a bug? Will it be fixed...

Visitor

Hi, I've been adding podcasts to the newly created "Your episodes" playlist in the spotify app on my iphone (see attached photo). However, I can not find the playlist on my desktop app, nor on the br...

afreshvegetable

Regular

3327 Views

2 replies

1 likes

  • 3327 Views
  • 2 replies
  • 1 likes

Superuser Contribution equalizer

is there a equalizer in spotify pc 

Visitor

is there a equalizer in spotify pc  

Novy

Moderator

653 Views

1 replies

1 likes

  • 653 Views
  • 1 replies
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Superuser Contribution Spotify ads

PlanFreeCountryPoland Device Operating SystemWindows 10 My Question or IssueOn spotify i get my language ads, but sometimes i get some Ad about cream in spanish or some other language idk.

Casual Listener

Plan Free Country Poland   Device   Operating System Windows 10   My Question or Issue On spotify i get my language ads, but sometimes i get some Ad about cream  in spa...

Novy

Moderator

805 Views

3 replies

0 likes

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  • 3 replies
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Solved!!Superuser Contribution Spotify does not mute

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify windows 10 desktop app does not get muted when I play a youtube video on chrome. How can I activate this feature? Attached are some Sound Settings I use. Tha...

Casual Listener

Plan Premium Country Germany Device Desktop Operating System Windows 10   My Question or Issue Spotify windows 10 desktop app does not get muted when I play a youtube video on chrome. ...

sakospot

Casual Listener

1071 Views

2 replies

0 likes

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Superuser Contribution Can I somehow hide songs in the web version?

PlanPremium DuoCountryPolandDeviceDesktop ChromeOperating SystemWindows 10 My Question or IssueHi, Is it somehow possible to hide songs of others' playlist on the web version? I can do it on my mobile but when i play the playlist in web, then the hid...

Visitor

Plan Premium Duo Country Poland Device Desktop Chrome Operating System Windows 10   My Question or Issue Hi,  Is it somehow possible to hide songs of others' playlist on the web ...

onlytocomplain

Roadie

3896 Views

5 replies

3 likes

  • 3896 Views
  • 5 replies
  • 3 likes

Superuser Contribution Can't change downloads folder in Spotify new UI

PlanPremiumOperating SystemWindows 10 My Question or IssueThe previous version let me change the path to my HDD, now that I can't find the setting in the new UI, by default it goes the SSD, which would greatly decrease the life expectancy since I am ...

Newbie

Plan Premium Operating System Windows 10   My Question or Issue The previous version let me change the path to my HDD, now that I can't find the setting in the new UI, by default it goes...

CarlosE

Spotify Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
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Superuser Contribution Can't see some people in friends activity though i know they allowed it

PlanPremiumCountryTurkeyOperating SystemWindows 10 I had no problem with spotify on my laptop until a month ago. But then, first it started giving random error boxes only saying "can't start spotify" when i tried to open it. It didn't bother me since...

Casual Listener

Plan Premium Country Turkey Operating System Windows 10   I had no problem with spotify on my laptop until a month ago. But then, first it started giving random error boxes only saying&nb...

Alex

Spotify Legend

2404 Views

3 replies

0 likes

Friends Activity
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Superuser Contribution Can't see all songs by an artist

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueI've been having trouble seeing all songs by an artist on their artist page. I know I used to be able to but I can't find where the option is anymore. I looked around and it looks li...

Casual Listener

Plan Premium Country USA Operating System Windows 10   My Question or Issue I've been having trouble seeing all songs by an artist on their artist page. I know I used to be able to but I...

kennybooboo

Visitor

3809 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Superuser Contribution Desktop app vs Web player with Alexa

PlanPremiumCountryIrelandDeviceVariousOperating SystemVarious My Question or IssueHave 2 Android Echo Dot with linked Spotify premium accounts connected. When I want to change the playback device in the desktop app one of the dots seems unavailable. ...

Roadie

Plan Premium Country Ireland Device Various Operating System Various   My Question or Issue Have 2 Android Echo Dot with linked Spotify premium accounts connected. When I want to chang...

waces

Roadie

719 Views

6 replies

0 likes

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Solved!!Superuser Contribution [Desktop] Album art of current song disappeared on desktop player

So the most recent update jacked with a lot of key features. Among them was the album art display (and sizing) that was available for whatever song you were currently playing. See image for what's missing. These little functionality grabs are like sl...

Gig Goer

So the most recent update jacked with a lot of key features.  Among them was the album art display (and sizing) that was available for whatever song you were currently playing.   See imag...

robert_joy

Gig Goer

1859 Views

2 replies

0 likes

Desktop
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Superuser Contribution Spotify Pauses Music on Play

PlanPremiumCountryUSDeviceDesktop PCOperating SystemWindows 10 My Question or IssueAnytime I click on the play button the song doesn't start and Spotify attempts to play the next song in the playlist, then fails and pauses at 0:00 with an error messa...

Visitor

Plan Premium Country US Device Desktop PC Operating System Windows 10   My Question or Issue Anytime I click on the play button the song doesn't start and Spotify attempts to play the ...

Eni

Moderator

430 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Sliding forward is impossible

PlanFreeCountry DeviceDesktopOperating System(Windows 10) My Question or IssueSlide forward button (">") slides back and slide back button ("<") slides back in any Artist's Image Gallery

Casual Listener

Plan Free Country   Device Desktop Operating System (Windows 10)   My Question or Issue Slide forward button (">") slides back and slide back button ("<") slides back in any...

Mihail

Spotify Legend

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

1.1.47.684.g136419d9-a the -a is making my Spotify loose information - HELP ?

The update I have has a -a the end and I've lost the ability to see Top 5 Markets and other. Anyone know how to get the -a version off or how to make sure I can see on my laptop as I did before, feels like it's running the APP now, which is less deta...

Visitor

The update I have has a -a the end and I've lost the ability to see Top 5 Markets and other. Anyone know how to get the -a version off or how to make sure I can see on my laptop as I did before, feel...

298 Views

0 replies

0 likes

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Desktop
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