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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

921 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

142812 Views

83 replies

27 likes

  • 142812 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127304 Views

294 replies

22 likes

  • 127304 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10740 Views

1 replies

6 likes

  • 10740 Views
  • 1 replies
  • 6 likes

Superuser Contribution [Desktop][Podcasts] Improve performance for video podcasts on windows

Improve performance for video podcasts on windows. While streaming video podcast in full screen, playback stops for no obvious reason (home wifi, intel core i7, 32GB RAM). Either video stops and sound continues, or both are paused for several seconds...

Regular

Improve performance for video podcasts on windows. While streaming video podcast in full screen, playback stops for no obvious reason (home wifi, intel core i7, 32GB RAM). Either video stops and soun...

mikestoko

Casual Listener

2518 Views

10 replies

2 likes

Desktop
Podcasts
  • 2518 Views
  • 10 replies
  • 2 likes

Solved!!Superuser Contribution Album radio not working

PlanFreeCountryBROperating SystemWindows 10 Until some time ago, there was an option to go to the radio of a certain album, but now that the option is supposedly back, it is bugged, because when we click on it, we are redirected to the radio of the a...

Casual Listener

Plan Free Country BR Operating System Windows 10   Until some time ago, there was an option to go to the radio of a certain album, but now that the option is supposedly back, it is bugged...

CarlosE

Spotify Legend

727 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

[Desktop][Developer] Option to copy URI

with a recent update on desktop (looks and runs well), you removed the ability to copy the uri.For 'normal' users thats 100% reasonable but for developers for example it can be very handy to have quick access to the uri.Maybe you can give us a settin...

Casual Listener

with a recent update on desktop (looks and runs well), you removed the ability to copy the uri. For 'normal' users thats 100% reasonable but for developers for example it can be very handy to have q...

stephenyee23

Casual Listener

916 Views

4 replies

4 likes

Desktop
Developer
  • 916 Views
  • 4 replies
  • 4 likes

Solved!!Superuser Contribution Add back listing all tracks by an artist on their page

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 / Linux My Question or IssueAdd back the ability to see all of the tracks from an artist on their main page. The new update on the desktop made it so we have to click on an album to see a sp...

Casual Listener

Plan Premium Country US Device Desktop Operating System Windows 10 / Linux   My Question or Issue Add back the ability to see all of the tracks from an artist on their main page. The n...

CarlosE

Spotify Legend

1814 Views

5 replies

11 likes

Albums
Desktop
track listing
Update
  • 1814 Views
  • 5 replies
  • 11 likes

Solved!!Superuser Contribution Horrible new UI, bugs and missing features

"The UI is like a joke. If you need to explain it, it's not a very good one.."The new UI is terrible. 1. Very hard to find out which song is currently playing, because everything is gray and only the title is green. When scrolling on large lists I ca...

Regular

"The UI is like a joke. If you need to explain it, it's not a very good one.." The new UI is terrible.  1. Very hard to find out which song is currently playing, because everything is gray a...

Ver

Spotify Legend

1706 Views

3 replies

6 likes

  • 1706 Views
  • 3 replies
  • 6 likes

[Bug Report] Progress bar is inaccurate when entering full-screen mode

When entering fullscreen on Windows Desktop, the music progress bar starts at 0:00, regardless of your actual progress in the song. Pausing or resuming playback resyncs the time.

Visitor

When entering fullscreen on Windows Desktop, the music progress bar starts at 0:00, regardless of your actual progress in the song. Pausing or resuming playback resyncs the time.

AdamDamon

Spotify Star

615 Views

1 replies

1 likes

bug
  • 615 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Playlist jumbles itself when I want it to be in custom order

Spotify Desktop VersionFree Account I sorted my playlist in a custom order that I wanted however, after a few hours I see that the same order I put the playlist in has around 1/4th of the songs placed in random positions which I didn't put them in.Ha...

Newbie

Spotify Desktop Version Free Account   I sorted my playlist in a custom order that I wanted however, after a few hours I see that the same order I put the playlist in has around 1/4th of the ...

Novy

Moderator

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Default playlist name in new desktop UI

PlanPremiumCountrySwedenOperating SystemWindows 10 My Question or IssueWith the new desktop UI (Windows 1.1.58.820.g2ae50076-a) when creating a playlist from an album, the playlist name is set to the "Album" name. The old UI set it to "Artist - Album...

Music Fan

Plan Premium Country Sweden Operating System Windows 10   My Question or Issue With the new desktop UI (Windows 1.1.58.820.g2ae50076-a) when creating a playlist from an album, the playli...

Novy

Moderator

694 Views

3 replies

10 likes

  • 694 Views
  • 3 replies
  • 10 likes

Superuser Contribution Add artist album as a new playlist - Incomplete

When adding an album to a new playlist it doesn't register like before:Artist name - album name. Now it registers only the album name. This means I have to write the artist name myself otherwise I will not find it when filtering by artist.

Casual Listener

When adding an album to a new playlist it doesn't register like before: Artist name - album name.  Now it registers only the album name. This means I have to write the artist name myself other...

Eni

Moderator

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not able to filter playlists by typing when adding to playlist

PlanPremiumCountryUSADeviceThinkPadOperating SystemWindows 10 My Question or IssueOn desktop, I used to be able to right-click -> add to playlist, and then start typing to filter my playlists so that I could easily find the one I wanted to add the so...

Regular

Plan Premium Country USA Device ThinkPad Operating System Windows 10   My Question or Issue On desktop, I used to be able to right-click -> add to playlist, and then start typing to...

Eni

Moderator

332 Views

1 replies

2 likes

  • 332 Views
  • 1 replies
  • 2 likes

Superuser Contribution Place in album list not saved

PlanPremiumCountryUSA DeviceLenovo LaptopOperating SystemWindows 10 My Question or IssueI click on an album from "Your Library -> Albums". When I click the "back" button or type "alt back arrow", it takes me to the TOP of my Albums list rather than t...

Casual Listener

Plan Premium Country USA   Device Lenovo Laptop Operating System Windows 10   My Question or Issue I click on an album from "Your Library -> Albums". When I click the "back" b...

Ivan

Spotify Legend

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Streaming Quality is Ignored

PlanPremium (Family)CountryCanadaOperating SystemWindows 10 20H2Spotify Version1.1.53.608.g7ed9c03a (Microsoft Store version) My Question or IssueI've noticed that Spotify Desktop will ignore the Streaming Quality setting and will use Auto anyways. I...

Casual Listener

Plan Premium (Family) Country Canada Operating System Windows 10 20H2 Spotify Version 1.1.53.608.g7ed9c03a (Microsoft Store version)   My Question or Issue I've noticed that Spotify ...

Ivan

Spotify Legend

5246 Views

18 replies

0 likes

  • 5246 Views
  • 18 replies
  • 0 likes

Solved!! The lyrics is not showing properly because of ad banner

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryIndiaDeviceLaptopOperating SystemWindows 10 My Question or IssueSome lyrics gets cut off or blocked by the ad banner ...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country India Device Laptop Operating System Windows 10 &nbsp...

Billy-J

Spotify Star

1229 Views

1 replies

0 likes

  • 1229 Views
  • 1 replies
  • 0 likes

'This Content Is Not Available' - Greyed out playlist

I've been really liking the new UI of the latest update, it's simpler, cleaner, etc. However, I've been having a recurring problem where, if I click on any playlist/radio it will appear greyed out and attempting to double click a song to play, will p...

Newbie

I've been really liking the new UI of the latest update, it's simpler, cleaner, etc. However, I've been having a recurring problem where, if I click on any playlist/radio it will appear greyed out an...

Billy-J

Spotify Star

1220 Views

1 replies

1 likes

  • 1220 Views
  • 1 replies
  • 1 likes

Superuser Contribution "Recently Played" list

Thanks to this new ugly, horrible and useless update, we can't even edit our "recently played" list anymore ! Actually, those [snip - Community Moderator edit] Spotify devs removed this feature from the phone app a while ago, so everyone was asking t...

Roadie

Thanks to this new ugly, horrible and useless update,  we can't even edit our "recently played" list anymore !   Actually, those [snip - Community Moderator edit] Spotify devs remo...

Mario

Spotify Legend

475 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution What happened to "Shadows" and "Backgrounds" in the New UI ?

Quite frankly, this new design - if what I'm seeing is the final product and not some kind of bug - is horrible. Sidebars are just a "black square" punching the eye, where in the middle there is an awful attempt at a "faded background" like we're bac...

Casual Listener

Quite frankly, this new design - if what I'm seeing is the final product and not some kind of bug - is horrible.   Sidebars are just a "black square" punching the eye, where in the middle ther...

CarlosE

Spotify Legend

465 Views

1 replies

0 likes

background
black
missing background
missing shadows
UI
  • 465 Views
  • 1 replies
  • 0 likes

Multiple pause icons shown during advert

PlanFreeCountryUKDeviceHP All-in-OneOperating SystemWindows 10 Home My Question or IssueI was listening to music and switched to the discography view. After a few songs an advert came on which for some reason activated the green pause button icon for...

Visitor

Plan Free Country UK Device HP All-in-One Operating System Windows 10 Home   My Question or Issue I was listening to music and switched to the discography view. After a few songs an ad...

Billy-J

Spotify Star

326 Views

1 replies

0 likes

bug
  • 326 Views
  • 1 replies
  • 0 likes

I cant use spotify app

PlanFreeCountryBangladeshDevice Operating SystemWindows 10 My Question or IssueHello there! I cant open spotify app. I tried o download from microsoft and spotify.com, but it still doesn't work. It used to work before, this all started randomly.

Visitor

Plan Free Country Bangladesh Device   Operating System Windows 10   My Question or Issue Hello there! I cant open spotify app. I tried o download from microsoft and spotify.com, b...

Billy-J

Spotify Star

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play any music, maybe the problem is my pc, I don't know

PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 My Question or IssueSo my pc has a problem: it randomly stops counting time. I've tried everything to fix it but I'm pretty sure the problem is in the hardware (maybe a dead battery), n...

Newbie

Plan Premium Country Portugal Device Laptop Operating System Windows 10   My Question or Issue So my pc has a problem: it randomly stops counting time. I've tried everything to fix it ...

CarlosE

Spotify Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Similar artists" is missing since UI update

PlanPremium Operating SystemWindows 10 My Question or IssueSince the new UI update which was installed automatically on my work laptop today the feature "Similar artists" is gone which was displayed at an artists page on the right corner of the site....

Casual Listener

Plan Premium   Operating System Windows 10   My Question or Issue Since the new UI update which was installed automatically on my work laptop today the feature "Similar artists" is g...

T1964

Newbie

1969 Views

6 replies

0 likes

  • 1969 Views
  • 6 replies
  • 0 likes