Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

eoris

Newbie

16545 Views

115 replies

53 likes

  • 16545 Views
  • 115 replies
  • 53 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2659 Views

16 replies

3 likes

Possible Bug
  • 2659 Views
  • 16 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

6136 Views

40 replies

2 likes

  • 6136 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10395 Views

0 replies

4 likes

  • 10395 Views
  • 0 replies
  • 4 likes

Superuser Contribution 'Appears on' section now jumbled

Plan -PremiumCountry - U.K DeviceIPhone & PCOperating SystemIOS and Windows 10 My Question or IssueThe 'appears on' section on an artist page used to be a good way to find the latest tracks an artist has appeared on, or guest featured in. The dates u...

Newbie

Plan -Premium Country - U.K   Device IPhone & PC Operating System IOS and Windows 10   My Question or Issue The 'appears on' section on an artist page used to be a good way to ...

barrymougie

Regular

3146 Views

6 replies

5 likes

  • 3146 Views
  • 6 replies
  • 5 likes

Superuser Contribution Cannot view my profile after turning off data processing from facebook

PlanFreeCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI cannot view my spotify profile on desktop app or web browser when logged in. I can view my profile as unregistered user via link in web browser. This error started after I ...

Visitor

  Plan Free Country Poland Device PC Operating System Windows 10   My Question or Issue I cannot view my spotify profile on desktop app or web browser when logged in. I can view ...

Novy

Moderator

1237 Views

7 replies

0 likes

  • 1237 Views
  • 7 replies
  • 0 likes

[Windows] Consistent deterioration of functionality until Spotify crashes and then won't restart

PlanPremium CountryDenmark DeviceDell XPS - Intel(R) Core(TM)**bleep** 2.90 GHzOperating SystemWindows 10 Enterprise My Question or Issue1. Spotify opens when the machine boots up2. Functionality slowly deteriorates (e.g. when selecting a playlist no...

Newbie

Plan Premium   Country Denmark   Device Dell XPS - Intel(R) Core(TM)**bleep** 2.90 GHz Operating System Windows 10 Enterprise   My Question or Issue 1. Spotify opens w...

simonztinra

Regular

646 Views

1 replies

1 likes

  • 646 Views
  • 1 replies
  • 1 likes

Superuser Contribution Queue won’t show up offline

PlanFree/PremiumCountryI am have a issue with my queue offline, I can put songs into queue and they will play offline but All I can see in my queue is grey blocks, no word and I can’t do anything with them like switch songs, I run windows 10 on a lap...

Regular

Plan Free/Premium Country I am have a issue with my queue offline, I can put songs into queue and they will play offline but All I can see in my queue is grey blocks, no word and I can’t do anyth...

Ver

Spotify Legend

2168 Views

12 replies

0 likes

  • 2168 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution [Your Library] Improve performance when loading playlists

PlanPremiumCountrySweden Operating SystemWindows 10 My Question or IssueI realized I probably posted this issue in the wrong place as an "idea", please remove it if necessary; https://community.spotify.com/t5/Idea-Submissions/Desktop-Your-Library-Loa...

Music Fan

Plan Premium Country Sweden   Operating System Windows 10   My Question or Issue I realized I probably posted this issue in the wrong place as an "idea", please remove it if necess...

Jeremy

Spotify Legend

2530 Views

11 replies

1 likes

  • 2530 Views
  • 11 replies
  • 1 likes

Superuser Contribution Error auth 15

PlanFreeCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueI have been trying to long into my spotify account and it works on my xbox but when I try to use it on my PC and Web Browser it doesn't work. I've tried a Fresh i...

Visitor

  Plan Free Country United States Device Desktop Operating System Windows 10   My Question or Issue I have been trying to long into my spotify account and it works on my xbox but...

Eni

Moderator

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Windows: Playlist limited to 50 tracks

PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 My Question or IssueI can't add more than 50 tracks to a playlist on Windows. This works fine on Android.Take, for example, this album that contains 58 tracks: https://open.spotify.com/...

Casual Listener

Plan Premium Country Portugal Device Laptop Operating System Windows 10   My Question or Issue I can't add more than 50 tracks to a playlist on Windows. This works fine on Android. Ta...

Mihail

Spotify Legend

895 Views

3 replies

0 likes

  • 895 Views
  • 3 replies
  • 0 likes

Solved!! Spotify instantly closes automatically on application startup

PlanPremiumCountryUnited StatesDeviceDell Laptop PCOperating SystemWindows 10 My Question or IssueAlright so it's been a while since I've had a big issue with Spotify, things have seemed to generally run well. I've had problems in the past with it be...

Music Fan

Plan Premium Country United States Device Dell Laptop PC Operating System Windows 10   My Question or Issue Alright so it's been a while since I've had a big issue with Spotify, things...

justfv

Visitor

23260 Views

5 replies

5 likes

  • 23260 Views
  • 5 replies
  • 5 likes

Solved!!Superuser Contribution Spotify stops working after some idle time.

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 Hey guys, i've got the following problem for some time now. After Spotify went into a kind of sleep state after not being used for about an hour, it doesnt come back alive, i cant start new ...

Casual Listener

Plan Premium Country Germany Device PC Operating System Windows 10   Hey guys,   i've got the following problem for some time now. After Spotify went into a kind of sleep state a...

CarlosE

Spotify Legend

3098 Views

3 replies

1 likes

  • 3098 Views
  • 3 replies
  • 1 likes

Superuser Contribution New .mp3 files won't sync to desktop app Local Files

PlanPremiumCountryAustralia DeviceDesktop PCOperating SystemWindows 10 My Question or IssueI have around 200 local files currently synced with my Spotify desktop app. I have around 10 more I'm now wanting to add, however they are just not syncing at ...

Regular

Plan Premium Country Australia   Device Desktop PC Operating System Windows 10   My Question or Issue I have around 200 local files currently synced with my Spotify desktop app...

Ver

Spotify Legend

817 Views

3 replies

0 likes

  • 817 Views
  • 3 replies
  • 0 likes

Superuser Contribution Discord Listening Party

PlanPremiumCountryUSADevicePCOperating SystemWindows 8 I've been having issues with listening parties and discord. When I try to join, it says that I'm already listening along but the song itself doesn't play. The songs updates with the other person ...

Newbie

Plan Premium Country USA Device PC Operating System Windows 8   I've been having issues with listening parties and discord. When I try to join, it says that I'm already listening along ...

Jeremy

Spotify Legend

1116 Views

1 replies

0 likes

  • 1116 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle play stacking duplicates together every time.

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueWhen Shuffling multiple playlists together by use of folders, i am getting duplicate songs stacked together one after the other. I know that the song should be there multiple times i...

Regular

  Plan Premium Country USA Operating System Windows 10   My Question or Issue When Shuffling multiple playlists together by use of folders, i am getting duplicate songs stacked tog...

Ver

Spotify Legend

1110 Views

5 replies

0 likes

  • 1110 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution When viewing playlists the "sort" filter returns to top of page when clicked

PlanIssue occur on both Free & PremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWhen trying to view playlists in the Desktop App the "sort" drop down menu does not drop down but instead returns to the top of the page when click...

Regular

Plan Issue occur on both Free & Premium Country USA Device PC Operating System Windows 10   My Question or Issue When trying to view playlists in the Desktop App the "sort" drop do...

Novy

Moderator

2111 Views

3 replies

1 likes

Desktop
podcast
Windows
  • 2111 Views
  • 3 replies
  • 1 likes

[Desktop][Connect] Samsung galaxy book pro 360 crash

The app downloaded from samsung galaxy book pro 360 doesn't work. It's a black window without anything when opened. The same goes to both Microsoft Shop or web download. Anyone experiencing the same?

Visitor

The app downloaded from samsung galaxy book pro 360 doesn't work.  It's a black window without anything when opened.  The same goes to both Microsoft Shop or web download.  Anyone expe...

415 Views

0 replies

0 likes

Connect
Desktop
  • 415 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop Windows] There is no scrollbar for bad synchronized lyrics from musixmatch

PlanPremiumCountryColombiaOperating SystemWindows 10My Question or IssueI like to use lyrics in some songs, and I prefer the current provider (2021-06), "musixmatch", over the last one, "genius". I prefer just to see lyrics without interruptions. But...

Casual Listener

Plan Premium Country Colombia Operating System Windows 10 My Question or Issue I like to use lyrics in some songs, and I prefer the current provider (2021-06), "musixmatch", over the last one,...

Eni

Moderator

568 Views

1 replies

1 likes

  • 568 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Desktop app won't play local files

PlanPremiumCountryUnited StatesOperating SystemWindows 10 The desktop app won't play my local files anymore. Every time I try to play any of them I get an error message that says "This content is not available." I have checked to make sure that local...

Casual Listener

Plan Premium Country United States Operating System Windows 10   The desktop app won't play my local files anymore. Every time I try to play any of them I get an error message that says "...

Novy

Moderator

1291 Views

3 replies

1 likes

  • 1291 Views
  • 3 replies
  • 1 likes

Discover Weekly Not Playing Tracks in playlist

PlanPremiumCountryUKDeviceDesktop PCOperating SystemWindows 10, My Question or IssueMy 'Discover Weekly' playlist is not playing in it's entirety. It will play one of the tracks that I double click on in the playlist, but instead of going onto the ne...

Visitor

Plan Premium Country UK Device Desktop PC Operating System Windows 10,   My Question or Issue My 'Discover Weekly' playlist is not playing in it's entirety.  It will play one of t...

dinomight

Spotify Star

585 Views

1 replies

1 likes

  • 585 Views
  • 1 replies
  • 1 likes

Superuser Contribution Default name for playlist created from album doesn't include artist name anymore

Before the UI change when you created a playlist from an album the default name would be "Album name - Artist name" (at some point in the past, it used to be "Artist name - Album name" which I liked even more, but I can live with the other option as ...

Newbie

Before the UI change when you created a playlist from an album the default name would be "Album name - Artist name" (at some point in the past, it used to be "Artist name - Album name" which I liked ...

maxhoyer

Newbie

916 Views

2 replies

1 likes

  • 916 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify desktop client not playing any songs

PlanPremiumCountryAustriaDevicePCOperating SystemWindows 10 My Question or IssueSince a few days, every single song in every public or private playlist is greyed out, as if it was removed. Doubleclicking on a greyed out song yields the familiar "This...

Casual Listener

Plan Premium Country Austria Device PC Operating System Windows 10   My Question or Issue Since a few days, every single song in every public or private playlist is greyed out, as if i...

Jeremy

Spotify Legend

874 Views

2 replies

0 likes

  • 874 Views
  • 2 replies
  • 0 likes

Fehlercode 4 trotz bestehender Internetverbindung -Ursache IPv6??

PlanPremiumCountryDeutschlandDeviceDektopOperating SystemWin 10 Prof My Question or IssueGuten Tag,seit einiger Zeit versuche ich, den von der Desktop-App verursachten Fehlercode 4 zu beheben, So gut wie alle erreichbaren (hier und im Internet) Tipps...

Casual Listener

Plan Premium Country Deutschland Device Dektop Operating System Win 10 Prof   My Question or Issue Guten Tag, seit einiger Zeit versuche ich, den von der Desktop-App verursachten Fehl...

Bachsau

Visitor

1831 Views

1 replies

0 likes

  • 1831 Views
  • 1 replies
  • 0 likes