Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81086 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
775937 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18040 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremium FamilyCountryItalyDeviceHP laptopOperating SystemWindows 10 Running Spotify Win 10 app from CMD, and using the --show-console switch, I can see in the log that the quality is 160kbps, despite the Streaming Quality is set to "Very High" (s...
Plan Premium Family Country Italy Device HP laptop Operating System Windows 10 Running Spotify Win 10 app from CMD, and using the --show-console switch, I can see in the log that the ...
Composer
3264 Views
16 replies
0 likes
PlanPremiumCountryAustralia Operating SystemWindows 10 My Question or IssueIs there an easier way to un-shuffle podcast episodes without having to go into my music, play something, hit the shuffle icon to turn shuffle off, then go back to my podcast ...
Plan Premium Country Australia Operating System Windows 10 My Question or Issue Is there an easier way to un-shuffle podcast episodes without having to go into my music...
Spotify Legend
907 Views
3 replies
0 likes
PlanPremiumCountryRussiaDeviceDekstopOperating SystemWindows 10 My Question or IssueHello. Previously, in the old version on a personal computer, it was possible to sort by date, as it is now, but after the update it became inconvenient to sort the m...
Plan Premium Country Russia Device Dekstop Operating System Windows 10 My Question or Issue Hello. Previously, in the old version on a personal computer, it was possible ...
Moderator
612 Views
1 replies
0 likes
PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueEverytime I reinstall Spotify, about 50% of the local files I've added to some playlists become unavailable (grayed out) for no reason. The files haven't changed name or location....
Plan Premium Country Canada Operating System Windows 10 My Question or Issue Everytime I reinstall Spotify, about 50% of the local files I've added to some playlists become unavailable...
Moderator
445 Views
1 replies
0 likes
PlanPremiumCountryRO DevicePCOperating SystemWindows 10 My Question or IssueI saw a post from 2012 or so about duplicate songs in playlists and I saw that a mechanism was implemented so that a popup would appear if you tried to add a song already in ...
Plan Premium Country RO Device PC Operating System Windows 10 My Question or Issue I saw a post from 2012 or so about duplicate songs in playlists and I saw that a mecha...
Visitor
3552 Views
10 replies
4 likes
PlanPremiumCountryGermanyDeviceNotebookOperating SystemWindows 8.1 My Question or Issue Hello, it was or maybe still is possible on Spotify to display songs in a playlist that are (currently) not available. These songs are grayed out and are not disp...
Plan Premium Country Germany Device Notebook Operating System Windows 8.1 My Question or Issue Hello, it was or maybe still is possible on Spotify to display songs i...
Moderator
697 Views
1 replies
0 likes
PlanFreeDevicePCOperating SystemWindows 10 My Question or IssueAfter the latest update the Recently Played section no longer updates correctly on the PC version of the app. The section only shows whatever it is that I'm currently listening to plus a ...
Plan Free Device PC Operating System Windows 10 My Question or Issue After the latest update the Recently Played section no longer updates correctly on the PC version of the app. The s...
Regular
4703 Views
22 replies
3 likes
PlanPremium DevicePCOperating SystemWindows 10 My Question or IssueIf I change the storage location to a non-default folder, the Artists tab won't load.Changing it back to the default location makes it work as it should.The folder it is changed to wa...
Plan Premium Device PC Operating System Windows 10 My Question or Issue If I change the storage location to a non-default folder, the Artists tab won't load. Changing it back ...
Spotify Legend
1294 Views
9 replies
0 likes
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMusic stop after playing for a few seconds. I’ve have tried restarting the application, logging ou...
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Music stop a...
Spotify Legend
617 Views
1 replies
0 likes
PlanPremiumCountryUnited States DevicePC, fully maximized (non-fullscreen) window on 1080p display Operating SystemWindows 10 My Question or IssueWhen I right click the current track at the bottom left of the Spotify Desktop interface and attempt to ...
Plan Premium Country United States Device PC, fully maximized (non-fullscreen) window on 1080p display Operating System Windows 10 My Question or Issue When I right c...
Spotify Legend
343 Views
1 replies
1 likes
PlanPremiumCountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows My Question or IssueYesterday I deleted Spotify, and made a new installation, because the local files di...
Plan Premium Country Germany Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows My Question or I...
Spotify Legend
295 Views
1 replies
0 likes
Please make the following modifications to the UI for Windows. Give us the ability to turn off album art for each song in playlist Give us the ability to have a separate artist column rather than include artist info under song titlePlanFree/PremiumCo...
Please make the following modifications to the UI for Windows. Give us the ability to turn off album art for each song in playlist Give us the ability to have a separate artist column rather...
Spotify Legend
407 Views
1 replies
0 likes
Hello.I have a problem. I can't view all playlists in 'Your library', but It shows in some menu at the top. I don't know, if It is due to many playlists, which I have added, but It sometimes show those playlists to me in My library. For explanation, ...
Hello. I have a problem. I can't view all playlists in 'Your library', but It shows in some menu at the top. I don't know, if It is due to many playlists, which I have added, but It sometimes show t...
Moderator
1947 Views
16 replies
0 likes
Before the update I could play a random song from a playlist if I just doubleclicked it on the left panel (i highlighted it on my screenshot). After the UI update, that feature stopped working. Now if I doubleclick on a playlist, it will just pause t...
Before the update I could play a random song from a playlist if I just doubleclicked it on the left panel (i highlighted it on my screenshot). After the UI update, that feature stopped working. Now i...
Moderator
936 Views
5 replies
0 likes
The only topics I've found are gushing about how helpful the friends feed is, but I didn't ask for this option, it's currently opened to half of my app window and will not minimize nor turn off. Next time, when you're implementing a community driven ...
The only topics I've found are gushing about how helpful the friends feed is, but I didn't ask for this option, it's currently opened to half of my app window and will not minimize nor turn off. &nb...
Newbie
676 Views
1 replies
1 likes
Hi, I created an empty playlist. Then (i think) i tried to queue it while listening and my spotify crashed. Now if I try to open spotify, spotify keeps saying (in vietnamese, because my UI is in vietnamese) " Something went wrongTry reloading the pag...
Hi, I created an empty playlist. Then (i think) i tried to queue it while listening and my spotify crashed. Now if I try to open spotify, spotify keeps saying (in vietnamese, because my UI i...
Casual Listener
562 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceDell Latitude 7300Operating SystemWindows 10 My Question or IssueNeither the desktop app or web player are loading for me. I have tried completely uninstalling the player and reinstalling from fresh exe files, and there is n...
Plan Premium Country UK Device Dell Latitude 7300 Operating System Windows 10 My Question or Issue Neither the desktop app or web player are loading for me. I have trie...
Spotify Legend
4805 Views
5 replies
0 likes
PlanPremiumCountryArgentinaDeviceDell NotebookOperating SystemWindows 10 I use Spotify on my Notebook, and since the last update, I can't rename, move or delete Windows folders while Spotify is running. I mean, not Spotify folders but Windows folders...
Plan Premium Country Argentina Device Dell Notebook Operating System Windows 10 I use Spotify on my Notebook, and since the last update, I can't rename, move or delete Windows folders...
Spotify Legend
473 Views
1 replies
0 likes
What happened to the artist page? I missSimilar artistsArtist infoDiscovered in playlistsetc.Spotify, what were you thinking with this update that has less and less of the features you are used to? I just want to understand it. The way I have discove...
What happened to the artist page? I miss Similar artists Artist info Discovered in playlists etc. Spotify, what were you thinking with this update that has less and less of the features you ...
Spotify Legend
414 Views
1 replies
0 likes
why
why
Casual Listener
627 Views
4 replies
0 likes
