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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81077 Views

40 replies

68 likes

  • 81077 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775840 Views

503 replies

64 likes

  • 775840 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

17996 Views

19 replies

5 likes

  • 17996 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2788 Views

0 replies

4 likes

  • 2788 Views
  • 0 replies
  • 4 likes

Solved!! New application for Windows

So ... They took away some options in the desktop windows application. For example, I sorted the playlist by artists. I tagged some songs. I went into my own order and moved the marked songs, for example. But now it doesn't work, the marked songs wil...

Roadie

So ... They took away some options in the desktop windows application. For example, I sorted the playlist by artists. I tagged some songs. I went into my own order and moved the marked songs, for exa...

lubos

Roadie

806 Views

3 replies

0 likes

  • 806 Views
  • 3 replies
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Solved!!Superuser Contribution Songs are being skipped

PlanFreeCountryUS DevicePCOperating SystemWindows 10 My Question or IssueWhen an ad plays that is a video, the next song to be played is skipped and not played. If the ad that plays is just an audio ad, everything works as it should.

Casual Listener

Plan Free Country US   Device PC Operating System Windows 10   My Question or Issue When an ad plays that is a video, the next song to be played is skipped and not played. If the...

Jeremy

Spotify Legend

796 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution [Desktop][Browse] Am I the only who really dislikes the new design for desktop?

Normally I don't do this, but here it goes.. I feel the new spotify layout design for desktop is a big decline from how it was. Some things that I think are changes for the worse:- Artist's profiles don't have a clear timeline with releases anymore- ...

Regular

Normally I don't do this, but here it goes.. I feel the new spotify layout design for desktop is a big decline from how it was. Some things that I think are changes for the worse: - Artist's profi...

CarlosE

Spotify Legend

1898 Views

9 replies

24 likes

Browse
Desktop
  • 1898 Views
  • 9 replies
  • 24 likes

Superuser Contribution "see all" button for recently played missing and recently played is not updated

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueOn the Home page in the Spotify desktop app, the "see all" button for recently played is missing. Recently played is also not updating as I listen to music....

Casual Listener

Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue On the Home page in the Spotify desktop app, the "see all" button for recently p...

CarlosE

Spotify Legend

852 Views

3 replies

0 likes

  • 852 Views
  • 3 replies
  • 0 likes

Superuser Contribution Search not working properly in new UI

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueHi Support, since the UI upgrade I have persistent issues with the search functionality. It times out and then returns "Oops, something went wrong while loading the artist". ...

Regular

  Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Hi Support, since the UI upgrade I have persistent issues with the search functionality. I...

leoals

Gig Goer

1434 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Superuser Contribution Podcast playlist only shuffle plays

PlanPremiumCountryBrasilDeviceLenovo Ideapad L340Operating SystemWindows 10 My Question or IssuePodcast playlists do not play in order. I have tried to sort it by different categories, like oldest first, newest first, but the queue doesn't follow it ...

Newbie

Plan Premium Country Brasil Device Lenovo Ideapad L340 Operating System Windows 10   My Question or Issue Podcast playlists do not play in order. I have tried to sort it by different c...

Mihail

Spotify Legend

1394 Views

1 replies

0 likes

podcast
shuffle
  • 1394 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't sort music in artist's liked songs

PlanPremiumCountryPakistanDeviceSamsung Note 8Operating SystemWindows 10, Android My Question or IssueWhen I go to the artist page and see the liked songs for that artist, I can't sort the music.

Casual Listener

Plan Premium Country Pakistan Device Samsung Note 8 Operating System Windows 10, Android   My Question or Issue When I go to the artist page and see the liked songs for that artist, I ...

Mihail

Spotify Legend

622 Views

2 replies

1 likes

Android
artist
liked songs
  • 622 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify Instantly Crashes/Exits on Random

This update broke the experience for me. Can't even listen to music on my PC anymore. I've never experienced Spotify (Desktop Win10) application crashing on me. Ever since the latest update, Spotify would randomly crash (disappear instantly) Turning ...

Regular

This update broke the experience for me. Can't even listen to music on my PC anymore.   I've never experienced Spotify (Desktop Win10) application crashing on me.   Ever since th...

Mihail

Spotify Legend

541 Views

2 replies

0 likes

  • 541 Views
  • 2 replies
  • 0 likes

Superuser Contribution Windows app is throwing NaN's

Premium plan in the US.On an Asus PC running Windows 8.1"About Spotify" tells me, "1.1.54.592.gc0b20638" It was working fine yesterday, but today when I fired it up it showed NaN for the "time into track" and "length of track." See attached screen ca...

Newbie

Premium plan in the US. On an Asus PC running Windows 8.1 "About Spotify" tells me, "1.1.54.592.gc0b20638"   It was working fine yesterday, but today when I fired it up it showed NaN for the...

Mihail

Spotify Legend

3242 Views

10 replies

1 likes

  • 3242 Views
  • 10 replies
  • 1 likes

[Desktop] Modify "don't like a composer" to actually have an effect.

Make sure that when a user clicks "I don't like Maurice Ravel" (or any other composer) that you stop giving 3 pieces by Ravel in every Radar and Weekly release from then on. The button doesn't work, and never has for the months I have been a Premium ...

Casual Listener

Make sure that when a user clicks "I don't like Maurice Ravel" (or any other composer) that you stop giving 3 pieces by Ravel in every Radar and Weekly release from then on. The button doesn't work, ...

350 Views

0 replies

1 likes

Desktop
  • 350 Views
  • 0 replies
  • 1 likes

UX - add a way to add shortcut to left menu + song list on artist page

PlanPremiumCountryFrance DeviceWindows store appOperating SystemWindows 10 latest update My Question or IssueSince the new UI there are missing shortcut, in my case the "made for you" page was really useful. To solve this I propose to add way to add ...

Casual Listener

Plan Premium Country France   Device Windows store app Operating System Windows 10 latest update   My Question or Issue Since the new UI there are missing shortcut, in my case th...

Billy-J

Spotify Star

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify won't stay open

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10My Question or IssueHi, Recently I fully factory reset my desktop. After fully resetting my desktop, I re-downloaded Spotify from Google Chrome. After installing Spotify, I realized that afte...

Casual Listener

  Plan Premium Country US Device Desktop Operating System Windows 10 My Question or Issue Hi, Recently I fully factory reset my desktop. After fully resetting my desktop, I re-download...

CarlosE

Spotify Legend

2096 Views

10 replies

1 likes

  • 2096 Views
  • 10 replies
  • 1 likes

Superuser Contribution How do I sort playlists in the updated Spotify 2020?

PlanFreeCountryUSADeviceDesktopOperating SystemWindows My Question or IssueHow do I sort my playlists in the UPDATED Spotify desktop windows? The sort feature that used to be on top of the playlists are no longer there. I've searched everywhere for t...

Visitor

Plan Free Country USA Device Desktop Operating System Windows   My Question or Issue How do I sort my playlists in the UPDATED Spotify desktop windows? The sort feature that used to be...

jtokes

Visitor

12242 Views

33 replies

13 likes

  • 12242 Views
  • 33 replies
  • 13 likes

[Desktop] Spotify keep on comes out something went wrong please reload page when opening the app

After installed, I cannot used the application and keeps on popped out something went wring which causes I could not use the application. Hopefully the team can help me out soon.

Visitor

After installed, I cannot used the application and keeps on popped out something went wring which causes I could not use the application. Hopefully the team can help me out soon.

299 Views

0 replies

1 likes

Desktop
Other
  • 299 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify Web Player not working

PlanFreeCountryEarthDeviceLaptopOperating SystemWindows 10 My Question or IssueMy laptop shut off automatically and Spotify won’t play when I’m on web player. This happens when it automatically turns off. I can’t play anything when it has the green “...

Casual Listener

  Plan Free Country Earth Device Laptop Operating System Windows 10   My Question or Issue My laptop shut off automatically and Spotify won’t play when I’m on web player. This ha...

Mihail

Spotify Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subfolder's aren't displayed in tile view

DevicePCOperating SystemWindows 10 Pro My Question or IssueAfter delaying the new UI for about 6 month's now it now forced me to use the new one which on Android device is fine but PC is just terrible.Not being able to scroll through the complete son...

Casual Listener

Device PC Operating System Windows 10 Pro   My Question or Issue After delaying the new UI for about 6 month's now it now forced me to use the new one which on Android device is fine but P...

Alex

Spotify Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error in aplication

PlanPremiumCountryRomania DeviceDell Optiplex 990Operating System Windows 10 My Question or IssueHello! Why do I get this error when I log on the app?So does the browser.I've tried reinstaling the app, erasing old data without any results.The phone's...

Regular

Plan Premium Country Romania  Device Dell Optiplex 990 Operating System Windows 10   My Question or Issue Hello! Why do I get this error when I log on the app? So does the brows...

Ivan

Spotify Legend

1088 Views

9 replies

0 likes

  • 1088 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Re: Autoplay not working

Tried it... didn't work out.Tried uninstalling and reinstalling... no success too.This only happens on my office PC. Home PC works just fine.

Regular

Tried it... didn't work out. Tried uninstalling and reinstalling... no success too. This only happens on my office PC. Home PC works just fine.

Eni

Moderator

2262 Views

11 replies

1 likes

  • 2262 Views
  • 11 replies
  • 1 likes

Superuser Contribution Skipping and immediately jumping into song results in wrong location

PlanPremiumOperating SystemWindows 10Spotify Version1.1.59.712.g54f36e5d-a My IssueI have stumpled upon this bug for some time now and decided to report it since I am able to make this happen every time I try.When I skip a song and press to jump in t...

Newbie

Plan Premium Operating System Windows 10 Spotify Version 1.1.59.712.g54f36e5d-a   My Issue I have stumpled upon this bug for some time now and decided to report it since I am able to mak...

CarlosE

Spotify Legend

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played page is not regularly updated

Hello.I don't know, but from today (not after updating) Spotify page 'Recently played) is not updated after playing new album, playlist, ETC.On web browser version this problem doesn't exist.Please, could You look on It?Thank You.Marco Oros(iOS 10, A...

Roadie

Hello. I don't know, but from today (not after updating) Spotify page 'Recently played) is not updated after playing new album, playlist, ETC. On web browser version this problem doesn't exist. Pl...

Novy

Moderator

1154 Views

2 replies

1 likes

  • 1154 Views
  • 2 replies
  • 1 likes