Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83726 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
794116 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
23523 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryUS DeviceDesktopOperating SystemWindows 10 My Question or IssueFriends' Activity is only showing Connect to Facebook or adding friends from Facebook. There is no option to actually see their activity, only to add them to follow on S...
Plan Premium Country US Device Desktop Operating System Windows 10 My Question or Issue Friends' Activity is only showing Connect to Facebook or adding friends from Facebook....
Spotify Legend
741 Views
2 replies
2 likes
PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueCant log in from my PC after have done a fresh install of windows. It shows me (pic) and ive tried looking on youtube and google around. nothing works so far, tried with d...
Plan Premium Country Sweden Device PC Operating System Windows 10 My Question or Issue Cant log in from my PC after have done a fresh install of windows. It shows me (pic) and ive tr...
Casual Listener
17712 Views
10 replies
1 likes
I clicked "queue" and tried to drag the 'Now Playing' song to a playlist, but the tooltip says '0 items'.If I try the same thing with a song in the 'Next Up' section, it works fine. I'm on Windows 10
I clicked "queue" and tried to drag the 'Now Playing' song to a playlist, but the tooltip says '0 items'. If I try the same thing with a song in the 'Next Up' section, it works fine. I'm on...
Spotify Legend
555 Views
3 replies
0 likes
PlanPremiumOperating SystemWindows 10 My Question or IssueSome artists are incorrectly displayed on the desktop version, when you go to the artist page there are no songs.I did a clean reinstall of Spotify. I installed the latest version from the Win...
Plan Premium Operating System Windows 10 My Question or Issue Some artists are incorrectly displayed on the desktop version, when you go to the artist page there are no songs. I did a c...
Moderator
949 Views
12 replies
0 likes
My Question or IssueI was wondering if local files were counted towards listening time or appear on any other features such as 'Top tracks this month' which you can check on your profile.
My Question or Issue I was wondering if local files were counted towards listening time or appear on any other features such as 'Top tracks this month' which you can check on your profile.
Moderator
420 Views
1 replies
0 likes
I recently started noticing that my volume in the Spotify desktop app would adjust at seemingly random times. I eventually figured out that the volume in the desktop app was syncing with my phone's volume, even when the Spotify app wasn't directly op...
I recently started noticing that my volume in the Spotify desktop app would adjust at seemingly random times. I eventually figured out that the volume in the desktop app was syncing with my phone's v...
Spotify Legend
1889 Views
14 replies
5 likes
So ... They took away some options in the desktop windows application. For example, I sorted the playlist by artists. I tagged some songs. I went into my own order and moved the marked songs, for example. But now it doesn't work, the marked songs wil...
So ... They took away some options in the desktop windows application. For example, I sorted the playlist by artists. I tagged some songs. I went into my own order and moved the marked songs, for exa...
Roadie
816 Views
3 replies
0 likes
PlanFreeCountryUS DevicePCOperating SystemWindows 10 My Question or IssueWhen an ad plays that is a video, the next song to be played is skipped and not played. If the ad that plays is just an audio ad, everything works as it should.
Plan Free Country US Device PC Operating System Windows 10 My Question or Issue When an ad plays that is a video, the next song to be played is skipped and not played. If the...
Spotify Legend
808 Views
3 replies
0 likes
Normally I don't do this, but here it goes.. I feel the new spotify layout design for desktop is a big decline from how it was. Some things that I think are changes for the worse:- Artist's profiles don't have a clear timeline with releases anymore- ...
Normally I don't do this, but here it goes.. I feel the new spotify layout design for desktop is a big decline from how it was. Some things that I think are changes for the worse: - Artist's profi...
Spotify Legend
1948 Views
9 replies
24 likes
PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueOn the Home page in the Spotify desktop app, the "see all" button for recently played is missing. Recently played is also not updating as I listen to music....
Plan Premium Country United States Device Desktop PC Operating System Windows 10 My Question or Issue On the Home page in the Spotify desktop app, the "see all" button for recently p...
Spotify Legend
875 Views
3 replies
0 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueHi Support, since the UI upgrade I have persistent issues with the search functionality. It times out and then returns "Oops, something went wrong while loading the artist". ...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Hi Support, since the UI upgrade I have persistent issues with the search functionality. I...
Gig Goer
1484 Views
11 replies
0 likes
PlanPremiumCountryBrasilDeviceLenovo Ideapad L340Operating SystemWindows 10 My Question or IssuePodcast playlists do not play in order. I have tried to sort it by different categories, like oldest first, newest first, but the queue doesn't follow it ...
Plan Premium Country Brasil Device Lenovo Ideapad L340 Operating System Windows 10 My Question or Issue Podcast playlists do not play in order. I have tried to sort it by different c...
Spotify Legend
1407 Views
1 replies
0 likes
PlanPremiumCountryPakistanDeviceSamsung Note 8Operating SystemWindows 10, Android My Question or IssueWhen I go to the artist page and see the liked songs for that artist, I can't sort the music.
Plan Premium Country Pakistan Device Samsung Note 8 Operating System Windows 10, Android My Question or Issue When I go to the artist page and see the liked songs for that artist, I ...
Spotify Legend
629 Views
2 replies
1 likes
This update broke the experience for me. Can't even listen to music on my PC anymore. I've never experienced Spotify (Desktop Win10) application crashing on me. Ever since the latest update, Spotify would randomly crash (disappear instantly) Turning ...
This update broke the experience for me. Can't even listen to music on my PC anymore. I've never experienced Spotify (Desktop Win10) application crashing on me. Ever since th...
Spotify Legend
554 Views
2 replies
0 likes
Premium plan in the US.On an Asus PC running Windows 8.1"About Spotify" tells me, "1.1.54.592.gc0b20638" It was working fine yesterday, but today when I fired it up it showed NaN for the "time into track" and "length of track." See attached screen ca...
Premium plan in the US. On an Asus PC running Windows 8.1 "About Spotify" tells me, "1.1.54.592.gc0b20638" It was working fine yesterday, but today when I fired it up it showed NaN for the...
Spotify Legend
3266 Views
10 replies
1 likes
Make sure that when a user clicks "I don't like Maurice Ravel" (or any other composer) that you stop giving 3 pieces by Ravel in every Radar and Weekly release from then on. The button doesn't work, and never has for the months I have been a Premium ...
Make sure that when a user clicks "I don't like Maurice Ravel" (or any other composer) that you stop giving 3 pieces by Ravel in every Radar and Weekly release from then on. The button doesn't work, ...
353 Views
0 replies
1 likes
PlanPremiumCountryFrance DeviceWindows store appOperating SystemWindows 10 latest update My Question or IssueSince the new UI there are missing shortcut, in my case the "made for you" page was really useful. To solve this I propose to add way to add ...
Plan Premium Country France Device Windows store app Operating System Windows 10 latest update My Question or Issue Since the new UI there are missing shortcut, in my case th...
Spotify Star
340 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10My Question or IssueHi, Recently I fully factory reset my desktop. After fully resetting my desktop, I re-downloaded Spotify from Google Chrome. After installing Spotify, I realized that afte...
Plan Premium Country US Device Desktop Operating System Windows 10 My Question or Issue Hi, Recently I fully factory reset my desktop. After fully resetting my desktop, I re-download...
Spotify Legend
2132 Views
10 replies
1 likes
PlanFreeCountryUSADeviceDesktopOperating SystemWindows My Question or IssueHow do I sort my playlists in the UPDATED Spotify desktop windows? The sort feature that used to be on top of the playlists are no longer there. I've searched everywhere for t...
Plan Free Country USA Device Desktop Operating System Windows My Question or Issue How do I sort my playlists in the UPDATED Spotify desktop windows? The sort feature that used to be...
Visitor
12391 Views
33 replies
13 likes
After installed, I cannot used the application and keeps on popped out something went wring which causes I could not use the application. Hopefully the team can help me out soon.
After installed, I cannot used the application and keeps on popped out something went wring which causes I could not use the application. Hopefully the team can help me out soon.
302 Views
0 replies
1 likes
