Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

123184 Views

83 replies

27 likes

  • 123184 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

whatintheworldisthis

Visitor

117453 Views

291 replies

22 likes

  • 117453 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

9125 Views

1 replies

6 likes

  • 9125 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Spotify Legend

150125 Views

0 replies

26 likes

Mac
Windows
  • 150125 Views
  • 0 replies
  • 26 likes

Superuser Contribution All new music related items gone and queue still only showing 50 songs

PlanPremiumCountryusaDeviceDell TowerOperating SystemWindows 10 My Question or IssueWhere did all the new music go? The new music section is completely gone. It is literally missing from the new app update. It's Friday I should have an updated list o...

Regular

Plan Premium Country usa Device Dell Tower Operating System Windows 10   My Question or Issue Where did all the new music go?    The new music section is completely gone. I...

CarlosE

Spotify Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Downloading playlists broken

EDIT: Found the cause, like right after posting... Apparently Spotify hates VPNs, for downloading songs Never been a problem for me till last update though. PlanPremiumCountryThe NetherlandsDeviceDesktopOperating SystemWindows 10 My IssueSince the re...

Casual Listener

EDIT: Found the cause, like right after posting... Apparently Spotify hates VPNs, for downloading songs  🙄 Never been a problem for me till last update though.   Plan Premium Cou...

CarlosE

Spotify Legend

1223 Views

1 replies

0 likes

Download Playlists
Offline listening
premium feature doesnt work
  • 1223 Views
  • 1 replies
  • 0 likes

Superuser Contribution BACK BUTTON RESETS WHERE YOU WERE

This has only started to happen since the new update and UI but I use my album library in Spotify to make playlists. I will click on an album and chose songs to add to a playlist. I then will press the back button and it brings be all the way up to t...

Visitor

This has only started to happen since the new update and UI but I use my album library in Spotify to make playlists. I will click on an album and chose songs to add to a playlist. I then will press t...

Mihail

Spotify Legend

550 Views

2 replies

1 likes

  • 550 Views
  • 2 replies
  • 1 likes

Superuser Contribution [Desktop] When listening to music from an artists page, the app auto scrolls to the top of the page.

I am multi-tasking with Spotify in the background. I like to listen to full albums/discographies so I will often start with the oldest album and move sequentially to newer albums.Once the window is minimized for a short time, or in the background, or...

Visitor

I am multi-tasking with Spotify in the background.  I like to listen to full albums/discographies so I will often start with the oldest album and move sequentially to newer albums. Once the w...

Mihail

Spotify Legend

383 Views

1 replies

0 likes

Browse
Desktop
  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows Desktop Graphics

PlanPremiumCountryCanadaDeviceWindows DesktopOperating SystemMicrosoft Windows [Version 10.0.19042.928] My Question or IssueSince the latest update the graphics on the new ui become scrambled. I have not noticed what causes it but closing and restart...

Newbie

  Plan Premium Country Canada Device Windows Desktop Operating System Microsoft Windows [Version 10.0.19042.928]   My Question or Issue Since the latest update the graphics on th...

Ver

Spotify Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Put back the date of when a song was added to a playlist

on pc, you used to be able to see the date a song was added to a playlist. this was my favorite thing about the spotify installation, but now it's gone. PLEASE PUT IT BACK.

Visitor

on pc, you used to be able to see the date a song was added to a playlist. this was my favorite thing about the spotify installation, but now it's gone. PLEASE PUT IT BACK.

330 Views

0 replies

1 likes

  • 330 Views
  • 0 replies
  • 1 likes

Superuser Contribution Friend Activity not updating when friends inactive

Acer Aspire E5-575SEWindows 10Spotify Desktop 1.1.58.820Clean reinstall completedHost files clean After this latest update, my Friend Activity is not updating as it should. I can see my friends and what they are listening to if they are active, but i...

Newbie

Acer Aspire E5-575SE Windows 10 Spotify Desktop 1.1.58.820 Clean reinstall completed Host files clean   After this latest update, my Friend Activity is not updating as it should.  I c...

CarlosE

Spotify Legend

885 Views

2 replies

0 likes

  • 885 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can someone help me?....

PlanPremiumCountryRussiaOperating SystemWindows 10My Question or IssueHi guys, i'm tired from bug which don't give you a chance to create a similiar playlist (try to create similiar playlist)Can someone give me link to older version? Like month-two a...

Casual Listener

Plan Premium Country Russia Operating System Windows 10 My Question or Issue Hi guys, i'm tired from bug which don't give you a chance to create a similiar playlist (try to create similiar pla...

Eni

Moderator

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Daily Mix - Onde estão?

PlanPremium CountryBrazil Operating SystemWindows 10 My Question or IssueJá faz algum tempo que me incomodou as playlists de Daily Mix terem saído da janela "início" e ido para uma outra que não me lembro o nome. O Spotify rastreia meus gostos musica...

Visitor

Plan Premium   Country Brazil   Operating System Windows 10   My Question or Issue Já faz algum tempo que me incomodou as playlists de Daily Mix terem saído da janela "início...

Bittencourt

Spotify Star

834 Views

1 replies

0 likes

  • 834 Views
  • 1 replies
  • 0 likes

[Desktop][Playlists] Love songs just played on playlist

I love finding new music through playlists but often by the time I get to the playlist to click love it's on the next song. Could you let me love previous songs? Rough guess would be display current position in the playlist instead of previous songs ...

Visitor

I love finding new music through playlists but often by the time I get to the playlist to click love it's on the next song. Could you let me love previous songs?   Rough guess would be display...

304 Views

0 replies

1 likes

  • 304 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Latest desktop update feedback

The only positive thing I can find in the new update is that the desktop client is finally working fast again, after about an year of it slowing down after you delete a couple of songs in a big playlist (by big I mean over 100 songs). The bad things:...

Music Fan

The only positive thing I can find in the new update is that the desktop client is finally working fast again, after about an year of it slowing down after you delete a couple of songs in a big playl...

CarlosE

Spotify Legend

603 Views

1 replies

2 likes

  • 603 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Spotify crashes constantly

PlanFreeOperating SystemWindows 10 My Question or IssueEver since I came back to using Spotify a few days ago, it's been crashing on desktop constantly to the point of being unusable. It happens randomly while I'm scrolling through something in the a...

Regular

Plan Free Operating System Windows 10   My Question or Issue Ever since I came back to using Spotify a few days ago, it's been crashing on desktop constantly to the point of being unusable...

CarlosE

Spotify Legend

6988 Views

11 replies

2 likes

  • 6988 Views
  • 11 replies
  • 2 likes

[Desktop] [Following Artists] Following pages, follow function, follows capped at 1000?

PlanFree/PremiumCountryFinland Operating SystemWindows 10 My Question or IssueWhy do i have different artists at the top when looking at my follows through the profile and at the library artists section.Also there's an issue where i look at a artist ...

Casual Listener

  Plan Free/Premium Country Finland   Operating System Windows 10   My Question or Issue Why do i have different artists at the top when looking at my follows through the pro...

MattSuda

Spotify Star

684 Views

3 replies

0 likes

Desktop
Following Artist
  • 684 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't hide Recently Played Artists

PlanFree/PremiumCountryUnited States DeviceDesktopOperating SystemWindows 10 My Question or IssueMy Recently Played Artists are publicly available on my profile, even when I select to hide that part of my profile (Every slider under the "Social" part...

Visitor

Plan Free/Premium Country United States    Device Desktop Operating System Windows 10   My Question or Issue My Recently Played Artists are publicly available on my profile,...

Jeremy

Spotify Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist not playing in order

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueBefore the redesign update, when you clicked the play button on a playlist cover, the playlist would play the songs in whatever order it was chosen by the user. If the p...

Gig Goer

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue Before the redesign update, when you clicked the play button on a playlist cover, the playlis...

Jeremy

Spotify Legend

486 Views

1 replies

1 likes

  • 486 Views
  • 1 replies
  • 1 likes

[Desktop][Your Library] The new interface is difficult to use

Hi there, fine folks at Spotify, At first glance, I was rather dismayed to see the new Spotify desktop (PC) interface, but I decided to give it some time to see if it was just a case of not liking change. Well, that time has come and gone, and the an...

Regular

Hi there, fine folks at Spotify,   At first glance, I was rather dismayed to see the new Spotify desktop (PC) interface, but I decided to give it some time to see if it was just a case of not ...

xwordlvr2

Visitor

822 Views

3 replies

17 likes

Desktop
Your Library
  • 822 Views
  • 3 replies
  • 17 likes

Superuser Contribution Can't expand an artist albums into a long list of song in the new UI

PlanPremiumCountrySwedenDevicePCOperating SystemWindows My Question or IssueCan't expand an artist albums into a long list of song in the new UI.Seriously why was that removed? Why force people to make playlists with all album of an artist when they ...

Casual Listener

  Plan Premium Country Sweden Device PC Operating System Windows   My Question or Issue Can't expand an artist albums into a long list of song in the new UI. Seriously why was...

CarlosE

Spotify Legend

1137 Views

6 replies

10 likes

  • 1137 Views
  • 6 replies
  • 10 likes

Superuser Contribution Can no longer navigate songs within playlists when using "search songs in playlist"

PlanPremiumCountryNorwayOperating SystemWindows 10 Before the new update, i was able to search for a song within a playlist, click on that song to mark it, and then clear my searchbar. This would scroll me to the songs location in the playlist, but w...

Visitor

Plan Premium Country Norway Operating System Windows 10   Before the new update, i was able to search for a song within a playlist, click on that song to mark it, and then clear my search...

CarlosE

Spotify Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Desktop UI A/B testing web player UI

PlanPremiumCountryNetherlandsOperating SystemWindows 10 My Question or IssueI recently had to switch to a new account, and when I logged in to the desktop app on this new account, the UI changed. It now looks like the web player UI instead of the tra...

Newbie

Plan Premium Country Netherlands Operating System Windows 10   My Question or Issue I recently had to switch to a new account, and when I logged in to the desktop app on this new account...

HurleybirdJr

Newbie

2007 Views

1 replies

25 likes

  • 2007 Views
  • 1 replies
  • 25 likes

Solved!!Superuser Contribution Can't login on desktop app after recent update

Recently, the Spotify app updated to a new layout on Windows. But after a day, I was logged out, and haven't been able to log in again. I don't have a dedicated Spotify account, so I cannot log in that way. When I use Facebook, Google or Apple log in...

Casual Listener

Recently, the Spotify app updated to a new layout on Windows. But after a day, I was logged out, and haven't been able to log in again.   I don't have a dedicated Spotify account, so I cannot ...

Ver

Spotify Legend

1347 Views

7 replies

0 likes

  • 1347 Views
  • 7 replies
  • 0 likes