Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

adyry

Regular

14181 Views

110 replies

52 likes

  • 14181 Views
  • 110 replies
  • 52 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1978 Views

15 replies

3 likes

Possible Bug
  • 1978 Views
  • 15 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

4956 Views

40 replies

2 likes

  • 4956 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9716 Views

0 replies

4 likes

  • 9716 Views
  • 0 replies
  • 4 likes

Superuser Contribution Artist's album page not loading all albums

PlanPremiumCountryAustraliaOperating SystemWindows 10 My Question or IssueArtist's album page (in grid view) doesn't load all albums, only the first 25. Toggling to list view and back to grid view loads the remaining albums.Only occurs when window is...

Newbie

Plan Premium Country Australia Operating System Windows 10   My Question or Issue Artist's album page (in grid view) doesn't load all albums, only the first 25. Toggling to list view and...

Mihail

Spotify Legend

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify profile won't load properly

PlanPremiumCanada DeviceAsus ZenbookOperating SystemWindows 10 My Question or IssueHello, I am also experiencing a problem: whenever myself or others try to click on the "see all" button on my Spotify profile, it wouldn't load and just show a blank p...

Casual Listener

Plan Premium Canada   Device Asus Zenbook Operating System Windows 10   My Question or Issue Hello, I am also experiencing a problem: whenever myself or others try to click on the...

Mihail

Spotify Legend

2561 Views

1 replies

0 likes

"see all" button
Account
won't load
  • 2561 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Doesn't play, song progress bar not advancing

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 - Up to date My Question or IssueSpotify won't play songs directly on my PC. I can choose songs as usual. When double-clicking or clicking play, the button on the bottom part of spotify chan...

Regular

Plan Premium Country Germany Device PC Operating System Windows 10 - Up to date   My Question or Issue Spotify won't play songs directly on my PC. I can choose songs as usual. When dou...

Mihail

Spotify Legend

5382 Views

9 replies

2 likes

  • 5382 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify Desktop Won't Load Pages

PlanPremium DeviceWindows PC DesktopOperating SystemWindows 10 My Question or IssueJust as the title says, just recently Spotify won't load some pages that aren't about me. As in it won't load my homepage, album pages, artist pages, my own profile or...

Visitor

Plan Premium   Device Windows PC Desktop Operating System Windows 10   My Question or Issue Just as the title says, just recently Spotify won't load some pages that aren't about me...

Eni

Moderator

1966 Views

3 replies

1 likes

  • 1966 Views
  • 3 replies
  • 1 likes

Superuser Contribution i can't sign up using facebook login

PlanFreeCountryIndiaDeviceInspiron 15 3000 seriesOperating SystemWindows 10 My Question or IssueI can't sign up using facebook I don't know why this is happening to me. First I tried to sign up using my gmail it said this gmail account has a account ...

Casual Listener

Plan Free Country India Device Inspiron 15 3000 series Operating System Windows 10   My Question or Issue I can't sign up using facebook I don't know why this is happening to me. First...

Novy

Moderator

1063 Views

5 replies

0 likes

Sign up
  • 1063 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify No Longer Showing Unavailable songs

I uninstalled Spotify, and downloaded and re-installed spotify to fix the issue of my local files metadata not showing up correctly. That resolved that issue but I can no longer see unavailable files, and I no longer see the option to turn that back ...

Casual Listener

I uninstalled Spotify, and downloaded and re-installed spotify to fix the issue of my local files metadata not showing up correctly.  That resolved that issue but I can no longer see unavailable...

Ver

Spotify Legend

1370 Views

8 replies

1 likes

  • 1370 Views
  • 8 replies
  • 1 likes

Superuser Contribution Disliking a song skips next song

PlanFreeDevicePCOperating SystemWindows 10Spotify App Version1.1.62.583.gdac868ed-a My Question or IssueBest explained with an example:Let's say we have Song #1, Song #2 and Song #3, and there is going to be an ad break between Song #1 and Song #2.If...

Newbie

Plan Free Device PC Operating System Windows 10 Spotify App Version 1.1.62.583.gdac868ed-a   My Question or Issue Best explained with an example: Let's say we have Song #1, Song #2 an...

Xenia

Spotify Legend

601 Views

2 replies

0 likes

bug
  • 601 Views
  • 2 replies
  • 0 likes

Superuser Contribution black screen when starting spotify

PlanPremiumCountry Devicesamsung 360 bookWindows 10 My Question or IssueWhen i start spotify i get a black screen. I tried everything. Uninstall, clean uninstall i searched the faq and tried everything and i still get a black screen. Can anyone help ...

Visitor

Plan Premium Country   Device samsung 360 book Windows 10   My Question or Issue When i start spotify i get a black screen. I tried everything. Uninstall, clean uninstall i searche...

Elena

Moderator

596 Views

2 replies

0 likes

  • 596 Views
  • 2 replies
  • 0 likes

Superuser Contribution unable to see Yamaha receiver from Windows 10

PlanPremiumCountryAustraliaDevicePC & Yamaha RVX 473Operating SystemWindows 10 My Question or IssueMy Receiver is designed with airplay and i often stream from my iphone to it.I recently tried connecting from my Windows 10 PC and Spotify can no longe...

Regular

Plan Premium Country Australia Device PC & Yamaha RVX 473 Operating System Windows 10   My Question or Issue My Receiver is designed with airplay and i often stream from my iphone ...

Elena

Moderator

895 Views

3 replies

0 likes

  • 895 Views
  • 3 replies
  • 0 likes

Superuser Contribution Swipe and next previous song are broken on iOS

PlanPremiumCountryUSADeviceIphone XOperating Systemios My Question or IssueWhen I'm listening to spotify on another device, but want to use my iphone to control, it's massively broken. For example: I start playing the second song in my liked songs pl...

Casual Listener

Plan Premium Country USA Device Iphone X Operating System ios   My Question or Issue When I'm listening to spotify on another device, but want to use my iphone to control, it's massive...

Mihail

Spotify Legend

774 Views

1 replies

0 likes

bug
Bug iOS
iOS issue
  • 774 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can you combine two playlists but keep original date added?

I would like to combine two of my playlists but I like to organize them from when I added them so I can see how my music preferance has changed. Is it possible to combine both my playlists into one and have the orignal dates for both?

Newbie

I would like to combine two of my playlists but I like to organize them from when I added them so I can see how my music preferance has changed. Is it possible to combine both my playlists into one a...

Xenia

Spotify Legend

2766 Views

2 replies

14 likes

  • 2766 Views
  • 2 replies
  • 14 likes

Solved!!Superuser Contribution Spotify APP PC crash within 30 minutes listening

PlanPremiumCountryFranceDeviceMSIOperating SystemWindows 10 My Question or IssueHello, Spotify consumes a lot of RAM when I change playlists and crashes after 30 or even 40 minutes of listening.

Regular

Plan Premium Country France Device MSI Operating System Windows 10   My Question or Issue Hello, Spotify consumes a lot of RAM when I change playlists and crashes after 30 or even...

Mihail

Spotify Legend

1614 Views

1 replies

0 likes

  • 1614 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't select multiple songs/albums from one artists at a time

PlanPremiumCountryUSDevicedell g3 laptopOperating Systemwindows 10 My Question or IssueI noticed that I am no longer able to use shift, or ctrl, to select multiple songs from an artist unless they are in one album. ctrl+a also only selects songs on o...

Casual Listener

Plan Premium Country US Device dell g3 laptop Operating System windows 10   My Question or Issue I noticed that I am no longer able to use shift, or ctrl, to select multiple songs from...

Mihail

Spotify Legend

1807 Views

5 replies

0 likes

  • 1807 Views
  • 5 replies
  • 0 likes

Superuser Contribution 'Appears on' section now jumbled

Plan -PremiumCountry - U.K DeviceIPhone & PCOperating SystemIOS and Windows 10 My Question or IssueThe 'appears on' section on an artist page used to be a good way to find the latest tracks an artist has appeared on, or guest featured in. The dates u...

Newbie

Plan -Premium Country - U.K   Device IPhone & PC Operating System IOS and Windows 10   My Question or Issue The 'appears on' section on an artist page used to be a good way to ...

barrymougie

Regular

3111 Views

6 replies

5 likes

  • 3111 Views
  • 6 replies
  • 5 likes

Superuser Contribution Cannot view my profile after turning off data processing from facebook

PlanFreeCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI cannot view my spotify profile on desktop app or web browser when logged in. I can view my profile as unregistered user via link in web browser. This error started after I ...

Visitor

  Plan Free Country Poland Device PC Operating System Windows 10   My Question or Issue I cannot view my spotify profile on desktop app or web browser when logged in. I can view ...

Novy

Moderator

1201 Views

7 replies

0 likes

  • 1201 Views
  • 7 replies
  • 0 likes

[Windows] Consistent deterioration of functionality until Spotify crashes and then won't restart

PlanPremium CountryDenmark DeviceDell XPS - Intel(R) Core(TM)**bleep** 2.90 GHzOperating SystemWindows 10 Enterprise My Question or Issue1. Spotify opens when the machine boots up2. Functionality slowly deteriorates (e.g. when selecting a playlist no...

Newbie

Plan Premium   Country Denmark   Device Dell XPS - Intel(R) Core(TM)**bleep** 2.90 GHz Operating System Windows 10 Enterprise   My Question or Issue 1. Spotify opens w...

simonztinra

Regular

634 Views

1 replies

1 likes

  • 634 Views
  • 1 replies
  • 1 likes

Superuser Contribution Queue won’t show up offline

PlanFree/PremiumCountryI am have a issue with my queue offline, I can put songs into queue and they will play offline but All I can see in my queue is grey blocks, no word and I can’t do anything with them like switch songs, I run windows 10 on a lap...

Regular

Plan Free/Premium Country I am have a issue with my queue offline, I can put songs into queue and they will play offline but All I can see in my queue is grey blocks, no word and I can’t do anyth...

Ver

Spotify Legend

2077 Views

12 replies

0 likes

  • 2077 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution [Your Library] Improve performance when loading playlists

PlanPremiumCountrySweden Operating SystemWindows 10 My Question or IssueI realized I probably posted this issue in the wrong place as an "idea", please remove it if necessary; https://community.spotify.com/t5/Idea-Submissions/Desktop-Your-Library-Loa...

Music Fan

Plan Premium Country Sweden   Operating System Windows 10   My Question or Issue I realized I probably posted this issue in the wrong place as an "idea", please remove it if necess...

Jeremy

Spotify Legend

2499 Views

11 replies

1 likes

  • 2499 Views
  • 11 replies
  • 1 likes

Superuser Contribution Error auth 15

PlanFreeCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueI have been trying to long into my spotify account and it works on my xbox but when I try to use it on my PC and Web Browser it doesn't work. I've tried a Fresh i...

Visitor

  Plan Free Country United States Device Desktop Operating System Windows 10   My Question or Issue I have been trying to long into my spotify account and it works on my xbox but...

Eni

Moderator

710 Views

1 replies

0 likes

  • 710 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Windows: Playlist limited to 50 tracks

PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 My Question or IssueI can't add more than 50 tracks to a playlist on Windows. This works fine on Android.Take, for example, this album that contains 58 tracks: https://open.spotify.com/...

Casual Listener

Plan Premium Country Portugal Device Laptop Operating System Windows 10   My Question or Issue I can't add more than 50 tracks to a playlist on Windows. This works fine on Android. Ta...

Mihail

Spotify Legend

872 Views

3 replies

0 likes

  • 872 Views
  • 3 replies
  • 0 likes