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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83648 Views

40 replies

68 likes

  • 83648 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

793160 Views

503 replies

64 likes

  • 793160 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23353 Views

25 replies

7 likes

  • 23353 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3040 Views

0 replies

4 likes

  • 3040 Views
  • 0 replies
  • 4 likes

Superuser Contribution How do I remove a podcast from the Top Shows list?

PlanPremiumCountry DeviceLenovo laptop Operating SystemWindows 10 My Question or IssueI would like to remove two podcasts from the Top Shows section that appears on the home screen. Is this possible?

Regular

Plan Premium Country   Device Lenovo laptop   Operating System Windows 10   My Question or Issue I would like to remove two podcasts from the Top Shows section that appears ...

CarlosE

Spotify Legend

1606 Views

1 replies

4 likes

  • 1606 Views
  • 1 replies
  • 4 likes

Superuser Contribution [Desktop Windows] Sort order when sorting by Albums incorrect

When sorting a playlist by Album, tracks are currently sorted by Album Name, Track Number. This is fine in most cases, but in cases where there may be multiple albums with the same name, i.e. Greatest Hits, you end up with a sort order that looks lik...

Casual Listener

When sorting a playlist by Album, tracks are currently sorted by Album Name, Track Number. This is fine in most cases, but in cases where there may be multiple albums with the same name, i.e. Greates...

Novy

Moderator

645 Views

3 replies

0 likes

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[Desktop][Connect] Connection to device

I purchased a new ThinkPad, and installed Spotify. I get no sound. When going to Connect to a Device icon and select "Listening on this Computer", still no sound. I've updated Windows on new device and uninstalled and installed Spotify. It sill plays...

Visitor

I purchased a new ThinkPad, and installed Spotify. I get no sound. When going to Connect to a Device icon and select "Listening on this Computer", still no sound. I've updated Windows on new device a...

330 Views

0 replies

0 likes

Connect
Desktop
  • 330 Views
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  • 0 likes

Superuser Contribution New update has friend listening activity not working

PlanPremiumCountryUnited States of AmericaDeviceHP Pavilion 24-a010 & Aspire 5 LaptopOperating SystemWindows 10 My Question or IssueMy laptop and desktop have been updated to the most recent Spotify app update. I tried following one of my friends and...

Gig Goer

Plan Premium Country United States of America Device HP Pavilion 24-a010 & Aspire 5 Laptop Operating System Windows 10   My Question or Issue My laptop and desktop have been u...

Ver

Spotify Legend

6985 Views

36 replies

13 likes

  • 6985 Views
  • 36 replies
  • 13 likes

Superuser Contribution "Can't play the current song" - problem with continuous playback

PlanPremiumCountryUnited KingdomDeviceDesktopOperating SystemWindows 10 My Question or Issue My playback is stoping in random time. I recorded short video with the problem. This is not problem with connection (I have stable 100mbps). I tried TIDAL in...

Regular

  Plan Premium Country United Kingdom Device Desktop Operating System Windows 10   My Question or Issue   My playback is stoping in random time. I recorded short video with...

Alex

Spotify Legend

1506 Views

11 replies

0 likes

  • 1506 Views
  • 11 replies
  • 0 likes

Superuser Contribution No Search or Sorting in Playlist

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueThere is no search bar inside of my playlist. I cannot sort my playlist after newest added, so I would have to scroll through my whole playlist to listen to the newest son...

Casual Listener

  Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue There is no search bar inside of my playlist. I cannot sort my playlist after newest ad...

Jeremy

Spotify Legend

480 Views

1 replies

1 likes

  • 480 Views
  • 1 replies
  • 1 likes

Superuser Contribution Artist/Album/Playlist tabs always return to top of list.

PlanPremiumCountryUSA DeviceDell Latitude 7400Operating SystemWindows 10 My Question or IssueWhen I am in "Your Library" going through my artists/albums/playlists/podcasts the list always returns to the top upon using the back button. For example, I ...

Casual Listener

Plan Premium Country USA   Device Dell Latitude 7400 Operating System Windows 10   My Question or Issue When I am in "Your Library" going through my artists/albums/playlists/podc...

48ue13gq3y1tsvy

Newbie

1221 Views

4 replies

5 likes

  • 1221 Views
  • 4 replies
  • 5 likes

Superuser Contribution Spotify auto adding music to playlist

PlanPremiumCountrySwedenDeviceDesktopOperating SystemW10 My Question or IssueSongs I listened to through search or whatever other playlist the song is added to my main playlist without me doing anything. I listened to a post malone album the other da...

Regular

Plan Premium Country Sweden Device Desktop Operating System W10   My Question or Issue Songs I listened to through search or whatever other playlist the song is added to my main playli...

Alex

Spotify Legend

1884 Views

9 replies

0 likes

  • 1884 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Since today, the app crashes randomly

PlanFreeCountryUnited Kingdom (VPN server in Italy)Device(PC)Operating System(Windows 10 64 Pro.) My Question or IssueHello. Since today the app crashes randomly. It happened listening to music, podcast and even navigating.

Composer

Plan Free Country United Kingdom (VPN server in Italy) Device (PC) Operating System (Windows 10 64 Pro.)   My Question or Issue Hello. Since today the app crashes randomly. It happened...

evilpp

Regular

2945 Views

17 replies

1 likes

Crash
  • 2945 Views
  • 17 replies
  • 1 likes

Superuser Contribution Please offer an opt-out for new UI experience

Hello, Please, can Spotify consider offering an opt-out to the new desktop UX experience. It is extremely triggering/overstimulating for many and is a change to a decade-long UX experience that many had become comfortable with. It also presents diffi...

Casual Listener

Hello,   Please, can Spotify consider offering an opt-out to the new desktop UX experience. It is extremely triggering/overstimulating for many and is a change to a decade-long UX experience t...

chairman-mao

Regular

1282 Views

6 replies

9 likes

  • 1282 Views
  • 6 replies
  • 9 likes

Superuser Contribution Spotify pausing/resetting playlist whenever I lock my PC

PlanPremiumCountryUKDeviceThinkPad LaptopOperating SystemWindows 10 My Question or IssueAs the title says, whenever I lock my screens at work, the current playlist will pause after a minute or so, and then reset to a random song in the playlist and a...

Casual Listener

Plan Premium Country UK Device ThinkPad Laptop Operating System Windows 10   My Question or Issue As the title says, whenever I lock my screens at work, the current playlist will pause...

Alex

Spotify Legend

2373 Views

7 replies

0 likes

  • 2373 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Albums sorted incorrectly by date

PlanFree/PremiumCountrySpainDeviceDesktop/Mobile My Question or IssueHello:I have received the new UI and I have noticed little issues regarding the sorting of albums. I've noticed that, in some cases, after opening the full discography of the artist...

Composer

Plan Free/Premium Country Spain Device Desktop/Mobile   My Question or Issue Hello: I have received the new UI and I have noticed little issues regarding the sorting of albums. I've not...

Lousan92

Composer

1921 Views

10 replies

0 likes

  • 1921 Views
  • 10 replies
  • 0 likes

Superuser Contribution Sorting playlist by most recently added now breaks my flow

PlanFamily premiumCountryUSADeviceMSI laptopOperating SystemWindows 10 So, I sort my songs by most recently added. Up until the most recent update, it's been fine! For the most part, it's still fine. The only problem I've found is that, now, any full...

Casual Listener

Plan Family premium Country USA Device MSI laptop Operating System Windows 10   So, I sort my songs by most recently added. Up until the most recent update, it's been fine! For the most...

Alex

Spotify Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs don't play on one account but they play on another account [DESKTOP]

PlanFreeCountryUnited Arab EmiratesDeviceLenovo LaptopOperating SystemWindows 10 My Question or IssueHello! I've had this spotify account for nearly 3 years and have been using the desktop app for 2 out of those 3 years. Until 3 months back, I could ...

Casual Listener

Plan Free Country United Arab Emirates Device Lenovo Laptop Operating System Windows 10   My Question or Issue Hello! I've had this spotify account for nearly 3 years and have been u...

Alex

Spotify Legend

1581 Views

3 replies

0 likes

Account
Desktop
quick reply
songs won't play
  • 1581 Views
  • 3 replies
  • 0 likes

Superuser Contribution Radio Stations maxing out at 50 songs, no longer auto discovery after.

Pretty much as long as I could remember... and this is going back years, creating a radio station from a song would auto discover, aka it would list 20+ songs, then at the end you'd see like a fade to next snapshot of songs. Since the recent update, ...

Roadie

Pretty much as long as I could remember... and this is going back years, creating a radio station from a song would auto discover, aka it would list 20+ songs, then at the end you'd see like a fade t...

Jeremy

Spotify Legend

1143 Views

1 replies

1 likes

radio station
  • 1143 Views
  • 1 replies
  • 1 likes

Superuser Contribution Artists and albums reappearing in recently played

In the previous Windows 10 desktop app (you know, the good one), there was an option to remove items from the 'Recently Played' list. I play a lot of snippets for work, without ever wanting to be reminded of them, so I remove quite a lot. The thing i...

Casual Listener

In the previous Windows 10 desktop app (you know, the good one), there was an option to remove items from the 'Recently Played' list. I play a lot of snippets for work, without ever wanting to be rem...

Alex

Spotify Legend

670 Views

3 replies

1 likes

Recently played issue
Recently Played Stuck
  • 670 Views
  • 3 replies
  • 1 likes

Superuser Contribution Album track list now reversed

Album track list now reversed when sorting from newest to oldest in playlists. this started with the latest update. i have not experienced this problem before. Not much point of listening to albums on spotify if they are not in the correct order. Pla...

Regular

Album track list now reversed when sorting from newest to oldest in playlists. this started with the latest update. i have not experienced this problem before. Not much point of listening to alb...

Alex

Spotify Legend

1224 Views

8 replies

0 likes

  • 1224 Views
  • 8 replies
  • 0 likes

Superuser Contribution Why the terrible updates?

This last update has broken so many classic features and workflows as well as blown up the interface that used to be compact and simple to use. I've been a paid member for a while, but my patience is near its end! With each update this app's UX becom...

Roadie

This last update has broken so many classic features and workflows as well as blown up the interface that used to be compact and simple to use. I've been a paid member for a while, but my patience is...

Jeremy

Spotify Legend

642 Views

1 replies

5 likes

  • 642 Views
  • 1 replies
  • 5 likes

Solved!!Superuser Contribution Can't Log in (auth:15)

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 Pro My Question or IssueI can't log in to my account due to an authentication (error:15)To solve this problem I tried the following solutions:1. Added spotify.exe to the windows Defender excl...

Casual Listener

Plan Premium Country Russia Device PC Operating System Windows 10 Pro   My Question or Issue I can't log in to my account due to an authentication (error:15) To solve this problem I t...

Novy

Moderator

7961 Views

7 replies

0 likes

  • 7961 Views
  • 7 replies
  • 0 likes