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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • 24 likes
  • Mac
    Windows
  • 135281 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51884 Views
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  • Windows
  • 51884 Views
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Playlist cover change

Hey Spotify community! So I deactivated my old Spotify account this morning and created a new one (using a different email). I subscribed to premium. I made some new playlists and went to change the playlist cover photo and it wouldn’t let me on my W...

  • Casual Listener
  • Hey Spotify community! So I deactivated my old Spotify account this morning and created a new one (using a different email). I subscribed to premium. I made some new playlists and went to change the ...
  • Sebasty
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
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Superuser Contribution Like/dislike buttons on Release Radar/Discover Weekly have disappeared (again)

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 The like and dislike buttons on my Discover Weekly and Release Radar playlists have disappeared (again). This first occurred in late 2019 (https://community.spotify.com/t5/Desktop-Windows/D...

  • Casual Listener
  • Plan Premium Country USA Device Desktop Operating System Windows 10   The like and dislike buttons on my Discover Weekly and Release Radar playlists have disappeared (again). This first...
  • porscherain
  • Visitor
  • 452 Views
  • 2 replies
  • 9 likes
  • Discover Weekly
    Release Radar
  • 452 Views
  • 2 replies
  • 9 likes

problemas al internar reproducir canciones

tras actualizar a la ultima version de Win 10, al intentar reproducir canciones me lanza el siguiente mensaje "Spotify no puede reproducir esto en este momento porque tiene contenido explicito"He probado otras soluciones que he visto por el foro, com...

  • Casual Listener
  • tras actualizar a la ultima version de Win 10, al intentar reproducir canciones me lanza el siguiente mensaje "Spotify no puede reproducir esto en este momento porque tiene contenido explicito" He p...
  • Daniexmi
  • Casual Listener
  • 847 Views
  • 3 replies
  • 0 likes
  • 847 Views
  • 3 replies
  • 0 likes

Getting queue back to all songs after filtering for one song

I shuffle play on all my liked songs but if i'm interested in one particular song I will use the filter option and add that song to my queue but then the entire queue gets wiped out and won't play any more music after that song plays.

  • Music Fan
  • I shuffle play on all my liked songs but if i'm interested in one particular song I will use the filter option and add that song to my queue but then the entire queue gets wiped out and won't play an...
  • 114 Views
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  • 114 Views
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Superuser Contribution Connection does not work

Since Yesterday I can not connect Spotify with my Sonos System.Wohnzimmer + 1 stand for two Sonos Loudspeaker. From Sonos App I can play only the songs which I have obtained via Spotify. This means most of my Playlist does not work. PlanPremiumCountr...

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  • Visitor
  • Since Yesterday I can not connect Spotify with my Sonos System. Wohnzimmer + 1 stand for two Sonos Loudspeaker.  From Sonos App I can play only the songs which I have obtained via Spotify. Thi...
  • Elena
  • Moderator
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Solved!! Error Code 17, A Firewall may be blocking Spotify!

Firewall is not blocking Spotify! I enabled Spotify in every way through firewall. Web player works perfectly but Windows app doesn't. It displayes error: A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally ...

  • Regular
  • Firewall is not blocking Spotify! I enabled Spotify in every way through firewall. Web player works perfectly but Windows app doesn't. It displayes error: A firewall may be blocking Spotify. Please u...
  • davidjjc
  • Visitor
  • 12563 Views
  • 5 replies
  • 3 likes
  • 12563 Views
  • 5 replies
  • 3 likes

Solved!! Logo of the music/playlist disappeared

Operating SystemWindows 8.1 My Question or IssueHello everyone. So, today I was listening Spotify and there is a mini-logo of the music/playlist on the lower-left-corner next to the song name and the artist.And If you put the mouse on the left side o...

  • Casual Listener
  • Operating System Windows 8.1   My Question or Issue Hello everyone. So, today I was listening Spotify and there is a mini-logo of the music/playlist on the lower-left-corner next to the song...
  • Digicat
  • Casual Listener
  • 406 Views
  • 2 replies
  • 1 likes
  • 406 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify mutes itself on bluetooth when audio in any other player is paused or stopped.

PlanFree/PremiumCountryUSDeviceDesktopOperating SystemWindows 10 My IssueWhile playing Spotify over bluetooth, if I start playing any player with audio, Spotify mutes itself when I pause the other player, or when the audio in that player ends. For ex...

  • Casual Listener
  • Plan Free/Premium Country US Device Desktop Operating System Windows 10   My Issue While playing Spotify over bluetooth, if I start playing any player with audio, Spotify mutes itself ...
  • Mario
  • Spotify Legend
  • 2947 Views
  • 3 replies
  • 0 likes
  • Glitch
    mute
    muted
    Troubleshooting
  • 2947 Views
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Skipping only on desktop

Spotify on desktop, (app and webplayer) will not play any audio and skips through songs I have tried reinstalling/ restarting drivers, I have reinstalled the app but nothing seems to work, I am getting very very very upset I pay for this app and it j...

  • Casual Listener
  • Spotify on desktop, (app and webplayer) will not play any audio and skips through songs I have tried reinstalling/ restarting drivers, I have reinstalled the app but nothing seems to work, I am getti...
  • EthrilSwifthawk
  • Casual Listener
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs only playing in order of date added

PlanPremiumCountryUSADeviceHP Pavilion laptopOperating SystemWindows 10My Question or IssueHello - when playing songs in Liked Songs, despite being sorted by artist, the songs always play in order of date added. I've tried uninstalling and reinstalli...

  • Casual Listener
  • Plan Premium Country USA Device HP Pavilion laptop Operating System Windows 10 My Question or Issue Hello - when playing songs in Liked Songs, despite being sorted by artist, the songs alway...
  • Ivan
  • Spotify Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Why are not all my playlists on public playlists

I have clicked the thing to get all my playlists but not everyone is there. Why is this? I have many playlists that not there. And I don't know why it is like this. When I clicked the page and then the public lists, not all are there.

  • Regular
  • I have clicked the thing to get all my playlists but not everyone is there. Why is this? I have many playlists that not there. And I don't know why it is like this. When I clicked the page and then t...
  • Sebasty
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution Erro 17 Windows 7

PlanPremiumCountryBrasil DeviceNotebook Vaio Core i5Operating SystemWindows 7 My Question or IssueEstava utilizando o aplicativo no meu computador mas não reproduzia as músicas ao acionar o play. Seguindo as instruções da comunidade removi o aplicati...

  • Casual Listener
  • Plan Premium Country Brasil   Device Notebook Vaio Core i5 Operating System Windows 7   My Question or Issue Estava utilizando o aplicativo no meu computador mas não reproduzia...
  • WilianAltelino
  • Casual Listener
  • 614 Views
  • 2 replies
  • 0 likes
  • 614 Views
  • 2 replies
  • 0 likes

Superuser Contribution This song cant be played

PlanPremiumCountryGermanyDeviceWindows 10 64 bit - PC self madeAMD Ryzen 5 - 1600 Six CoreNvidia GTX 770Asus Xonar DX My Question or IssueMy Spotify ist not working properly anymore. Every time i want to play a Song i just get the message that the so...

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  • Casual Listener
  • Plan Premium Country Germany Device Windows 10 64 bit - PC self made AMD Ryzen 5 - 1600 Six Core Nvidia GTX 770 Asus Xonar DX   My Question or Issue My Spotify ist not working properl...
  • ChrisKinsman
  • Casual Listener
  • 277 Views
  • 2 replies
  • 0 likes
  • 277 Views
  • 2 replies
  • 0 likes

Spotify not working

PlanFreeCountry DevicePCOperating SystemWindows 10 My Question or IssueWhen i start playing a playlist, it starts with the first song when i have shuffle off which is perfectly normal, but after playing this song for 30 seconds or more or less, it st...

  • Casual Listener
  • Plan Free Country   Device PC Operating System Windows 10   My Question or Issue When i start playing a playlist, it starts with the first song when i have shuffle off which is pe...
  • stefantns
  • Casual Listener
  • 190 Views
  • 2 replies
  • 0 likes
  • 190 Views
  • 2 replies
  • 0 likes

The scroll bar gets stuck and starts jittering when you scroll down far enough in podcast lists

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 My Question or IssueWhen browsing far enough down in podcast listings the scroll bar will get stuck and start jittering. The resulting flickering makes the list unreadable.

  • Newbie
  • Plan Premium Country Finland Device PC Operating System Windows 10   My Question or Issue When browsing far enough down in podcast listings the scroll bar will get stuck and start jitt...
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  • 239 Views
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Superuser Contribution Crossfade not working in custom playlist

I have crossfade enabled for 5 seconds, but it only works on Radio playlists. It doesn't work on my custom playlists. Anybody else have this issue?

  • Casual Listener
  • I have crossfade enabled for 5 seconds, but it only works on Radio playlists. It doesn't work on my custom playlists.   Anybody else have this issue?
  • Mario
  • Spotify Legend
  • 2702 Views
  • 3 replies
  • 0 likes
  • Crossfade
  • 2702 Views
  • 3 replies
  • 0 likes

Spotify cannot play music in app or web browser for Windows 10

PlanPremiumCountryUKDeviceiPhone X and a PCOperating SystemiOS 13.4.1, Windows 10 My Question or IssueI cannot listen to any music on my Windows 10 PC, either using the app or through the web player. I get 5minutes at most, then nothing until I resta...

  • Visitor
  • Plan Premium Country UK Device iPhone X and a PC Operating System iOS 13.4.1, Windows 10   My Question or Issue I cannot listen to any music on my Windows 10 PC, either using the app o...
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Solved!! When I listen to a secret playlist, what's visible in my friend feed?

Plan: PremiumCountry: United States of AmericaDevice: ASUS LaptopOperating System: Windows 10 My Question or IssueWhen I'm listening to a secret playlist, what's visible in the friend feed? Is it the song and band/singer or does it include the playli...

  • Newbie
  • Plan: Premium Country: United States of America Device:  ASUS Laptop Operating System: Windows 10   My Question or Issue When I'm listening to a secret playlist, what's...
  • Emilia_8
  • Spotify Star
  • 8308 Views
  • 1 replies
  • 1 likes
  • 8308 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local Files

PlanPremiumOperating System(Windows 10) I am trying to put a specific folder in my local files, but there are already 185 songs on my local file without anything ticked in preferences besides local files itself. I deleted all the files that were clog...

  • Visitor
  • Plan Premium Operating System (Windows 10)   I am trying to put a specific folder in my local files, but there are already 185 songs on my local file without anything ticked in preferences ...
  • Ivan
  • Spotify Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes