Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
songcat1
Casual Listener
100744 Views
82 replies
27 likes

100744 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
106996 Views
291 replies
22 likes

106996 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7905 Views
1 replies
6 likes

7905 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148425 Views
0 replies
26 likes
Mac
Windows

148425 Views
0 replies
26 likes

Solved!!Superuser Contribution Streaming Quality is Ignored

PlanPremium (Family)CountryCanadaOperating SystemWindows 10 20H2Spotify Version1.1.53.608.g7ed9c03a (Microsoft Store version) My Question or IssueI've noticed that Spotify Desktop will ignore the Streaming Quality setting and will use Auto anyways. I...

Zoomguy
Casual Listener
Plan Premium (Family) Country Canada Operating System Windows 10 20H2 Spotify Version 1.1.53.608.g7ed9c03a (Microsoft Store version) My Question or Issue I've noticed that Spotify ...
2021-02-21 7:15:10 AM
2021-05-11 8:40:27 AM
Ivan
Spotify Legend
4522 Views
18 replies
0 likes

4522 Views
18 replies
0 likes

Solved!! The lyrics is not showing properly because of ad banner

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryIndiaDeviceLaptopOperating SystemWindows 10 My Question or IssueSome lyrics gets cut off or blocked by the ad banner ...

Anrg
Regular
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country India Device Laptop Operating System Windows 10 &nbsp...
2021-05-10 5:32:08 PM
2021-05-11 5:11:45 AM
Billy-J
Spotify Star
1177 Views
1 replies
0 likes

1177 Views
1 replies
0 likes

'This Content Is Not Available' - Greyed out playlist

I've been really liking the new UI of the latest update, it's simpler, cleaner, etc. However, I've been having a recurring problem where, if I click on any playlist/radio it will appear greyed out and attempting to double click a song to play, will p...

Bm0licious
Newbie
I've been really liking the new UI of the latest update, it's simpler, cleaner, etc. However, I've been having a recurring problem where, if I click on any playlist/radio it will appear greyed out an...
2021-05-10 11:11:55 PM
2021-05-11 5:11:09 AM
Billy-J
Spotify Star
1067 Views
1 replies
1 likes

1067 Views
1 replies
1 likes

Superuser Contribution "Recently Played" list

Thanks to this new ugly, horrible and useless update, we can't even edit our "recently played" list anymore ! Actually, those [snip - Community Moderator edit] Spotify devs removed this feature from the phone app a while ago, so everyone was asking t...

Grazzt
Roadie
Thanks to this new ugly, horrible and useless update, we can't even edit our "recently played" list anymore ! Actually, those [snip - Community Moderator edit] Spotify devs remo...
2021-05-09 7:42:11 AM
2021-05-10 1:03:37 PM
Mario
Spotify Legend
426 Views
3 replies
0 likes

426 Views
3 replies
0 likes

Superuser Contribution What happened to "Shadows" and "Backgrounds" in the New UI ?

Quite frankly, this new design - if what I'm seeing is the final product and not some kind of bug - is horrible. Sidebars are just a "black square" punching the eye, where in the middle there is an awful attempt at a "faded background" like we're bac...

NeoMod
Casual Listener
Quite frankly, this new design - if what I'm seeing is the final product and not some kind of bug - is horrible. Sidebars are just a "black square" punching the eye, where in the middle ther...
2021-05-08 7:13:20 PM
2021-05-09 10:59:39 PM
CarlosE
Moderator
398 Views
1 replies
0 likes
background
black
missing background
missing shadows
UI

398 Views
1 replies
0 likes

Multiple pause icons shown during advert

PlanFreeCountryUKDeviceHP All-in-OneOperating SystemWindows 10 Home My Question or IssueI was listening to music and switched to the discography view. After a few songs an advert came on which for some reason activated the green pause button icon for...

pixelprosoftwar
Visitor
Plan Free Country UK Device HP All-in-One Operating System Windows 10 Home My Question or Issue I was listening to music and switched to the discography view. After a few songs an ad...
2021-05-09 11:50:13 AM
2021-05-09 10:44:00 PM
Billy-J
Spotify Star
294 Views
1 replies
0 likes
bug

294 Views
1 replies
0 likes

I cant use spotify app

PlanFreeCountryBangladeshDevice Operating SystemWindows 10 My Question or IssueHello there! I cant open spotify app. I tried o download from microsoft and spotify.com, but it still doesn't work. It used to work before, this all started randomly.

SOULisCOOl
Visitor
Plan Free Country Bangladesh Device Operating System Windows 10 My Question or Issue Hello there! I cant open spotify app. I tried o download from microsoft and spotify.com, b...
2021-05-09 10:24:39 PM
2021-05-09 10:41:23 PM
Billy-J
Spotify Star
267 Views
1 replies
0 likes

267 Views
1 replies
0 likes

Superuser Contribution Can't play any music, maybe the problem is my pc, I don't know

PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 My Question or IssueSo my pc has a problem: it randomly stops counting time. I've tried everything to fix it but I'm pretty sure the problem is in the hardware (maybe a dead battery), n...

Ugabuba
Newbie
Plan Premium Country Portugal Device Laptop Operating System Windows 10 My Question or Issue So my pc has a problem: it randomly stops counting time. I've tried everything to fix it ...
2021-05-08 5:12:39 PM
2021-05-09 9:11:04 PM
CarlosE
Moderator
463 Views
1 replies
0 likes

463 Views
1 replies
0 likes

Solved!!Superuser Contribution "Similar artists" is missing since UI update

PlanPremium Operating SystemWindows 10 My Question or IssueSince the new UI update which was installed automatically on my work laptop today the feature "Similar artists" is gone which was displayed at an artists page on the right corner of the site....

burph
Casual Listener
Plan Premium Operating System Windows 10 My Question or Issue Since the new UI update which was installed automatically on my work laptop today the feature "Similar artists" is g...
2021-05-04 1:40:51 PM
2021-05-09 7:42:57 PM
T1964
Newbie
1807 Views
6 replies
0 likes

1807 Views
6 replies
0 likes

Superuser Contribution Radio recommendations always play the same 20 songs for years

I've been a spotify premium subscriber since shortly after the service came to USA. For several years i used the radio features to discover dozens of new artists i had never heard of and it was one of the most valuable features in spotify for me. for...

goddestroyer
Casual Listener
I've been a spotify premium subscriber since shortly after the service came to USA. For several years i used the radio features to discover dozens of new artists i had never heard of and it was one o...
2019-11-22 8:45:46 PM
2021-05-09 3:56:22 PM
Mario
Spotify Legend
4335 Views
7 replies
4 likes
algorithm
bug
Radio

4335 Views
7 replies
4 likes

Adding Album Art to Local Files

PlanPremiumCountry India DeviceSamsung Galaxy M02Operating SystemAndroid Oreo My Question or IssueHow can I add album art to the MP3 files that I have imported on to my "Local Files" folder? I am a Windows and Android v10 user

Chetanwalawalka
Gig Goer
Plan Premium Country India Device Samsung Galaxy M02 Operating System Android Oreo My Question or Issue How can I add album art to the MP3 files that I have im...
2021-05-09 8:56:24 AM
2021-05-09 12:56:28 PM
AeroZ
Composer
1567 Views
3 replies
0 likes

1567 Views
3 replies
0 likes

Superuser Contribution Play all tracks from folder

PlanPremiumCountry SwedenDevicePC and AndroidOperating SystemWindows 10 and Android My Question or Issue Hi, Recently you have removed the ability to play all tracks from a folder of two levels. I have a folder that contained subfolders that had trac...

Hugol0l
Music Fan
Plan Premium Country Sweden Device PC and Android Operating System Windows 10 and Android My Question or Issue Hi, Recently you have removed the ability to play ...
2018-09-12 9:58:12 PM
2021-05-09 11:01:06 AM
Hugol0l
Music Fan
1348 Views
10 replies
3 likes

1348 Views
10 replies
3 likes

Solved!!Superuser Contribution Don't have the option to download albums on desktop

I have Premium and can download albums using my iPhone but I dont see the download option on desktop. My only option is to SAVE. I updated my version to the most recent, Reinstalled it and it still isn't giving me a download option. Plan$9.99 Premium...

Terrapin90
Casual Listener
I have Premium and can download albums using my iPhone but I dont see the download option on desktop. My only option is to SAVE. I updated my version to the most recent, Reinstalled it and...
2019-02-05 2:59:23 AM
2021-05-09 3:22:20 AM
AadityakiranS
Gig Goer
14430 Views
28 replies
15 likes

14430 Views
28 replies
15 likes

Sorting By Date

With your new update you guys made it so that you only sort by date with the newest stuff at the bottom. I really prefer being able to sort by date so that I can have my newest music on my playlists at the top. Please bring this back.

123137031
Visitor
With your new update you guys made it so that you only sort by date with the newest stuff at the bottom. I really prefer being able to sort by date so that I can have my newest music on my playlists ...
2021-05-08 12:19:14 AM
280 Views
0 replies
3 likes

280 Views
0 replies
3 likes

Superuser Contribution Version 1.1.58 - while creating new playlist from the Album - the Artists name is not added anymore

After the latest update (Spotify 1.1.58.820.g2ae50076-a for Windows) - when the New playlist is being created from the Album (... -> A dd to playlist -> New Playlist) the Artist name is no more added to the Playlist name, so you have to manually add ...

romanaleksejuk
Music Fan
After the latest update (Spotify 1.1.58.820.g2ae50076-a for Windows) - when the New playlist is being created from the Album (... -> A dd to playlist -> New Playlist) the Artist n...
2021-05-07 7:13:40 PM
2021-05-08 11:32:11 PM
CarlosE
Moderator
674 Views
1 replies
1 likes

674 Views
1 replies
1 likes

Superuser Contribution Rearrange playlist order

Plan $4.99/month version I forget what it's called Country USA Device HP1030G2(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 10 pro(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueUp until this most recent upda...

ckahn102
Music Fan
Plan $4.99/month version I forget what it's called Country USA Device HP1030G2 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 pro (iOS 10, Androi...
2021-05-07 6:35:43 PM
2021-05-08 9:28:14 PM
Novy
Moderator
306 Views
1 replies
0 likes

306 Views
1 replies
0 likes

Superuser Contribution Media buttons not working

None of my media buttons were working, i tried every solution i found online but nothing worked. Im currently using a logitech bluettoth keyboard k375s After a couple of hours i installed Logitech options software and un clicked "USE F1 - F12 as stan...

rafael_manrique
Visitor
None of my media buttons were working, i tried every solution i found online but nothing worked. Im currently using a logitech bluettoth keyboard k375s After a couple of hours i ins...
2021-05-07 4:55:06 PM
2021-05-08 9:18:26 PM
Novy
Moderator
437 Views
1 replies
0 likes
media controls

437 Views
1 replies
0 likes

Superuser Contribution After New Windows UI Update Old Search Results Disappeared

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, i’m what you could call a power user. So i often search for artists, songs or albums i...

msskrtr
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, ...
2021-05-07 3:56:59 PM
2021-05-08 7:22:44 PM
CarlosE
Moderator
354 Views
1 replies
0 likes

354 Views
1 replies
0 likes

Superuser Contribution [Queue] Adding multiple songs to playlist not working

PlanPremiumCountryPortugalDeviceWindowsOperating SystemWindows 10Version1.1.57.443.ga029a6c4-a My Question or IssueI can't add multiple songs to the queue. When I drag and drop only get the first one is added. If I try to drag and drop to the button ...

tgps
Casual Listener
Plan Premium Country Portugal Device Windows Operating System Windows 10 Version 1.1.57.443.ga029a6c4-a My Question or Issue I can't add multiple songs to the queue. When I drag an...
2021-05-06 10:38:12 AM
2021-05-08 5:57:31 PM
Novy
Moderator
1088 Views
3 replies
2 likes
queue

1088 Views
3 replies
2 likes

Solved!!Superuser Contribution The songs on playlist is unplayable

PlanFreeCountryVietnamDeviceHP LaptopOperating SystemWindows 10 My Question or IssueThis morning, all songs on my Spotify said "The content is not available" and the song I previously opened the song timestamp was from 0:00 to 0:00. If someone can he...

RunnerStand
Newbie
Plan Free Country Vietnam Device HP Laptop Operating System Windows 10 My Question or Issue This morning, all songs on my Spotify said "The content is not available" and the song I p...
2021-05-07 8:54:26 AM
2021-05-08 12:41:40 PM
Jeremy
Spotify Legend
512 Views
1 replies
0 likes

512 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts