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Ongoing Issues

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Desktop (Windows)

Discuss Spotify for Windows

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Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • LukaMatsunoki
  • Visitor
  • 43834 Views
  • 76 replies
  • 26 likes
  • 43834 Views
  • 76 replies
  • 26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 71237 Views
  • 268 replies
  • 21 likes
  • 71237 Views
  • 268 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5013 Views
  • 1 replies
  • 6 likes
  • 5013 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145034 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145034 Views
  • 0 replies
  • 26 likes

Superuser Contribution Windows 10 UWP app vs web

How to make the album cover appear like in a web player in windows 10 uwp app? the playlist design looks like 10 years ago(

  • Casual Listener
  • How to make the album cover appear like in a web player in windows 10 uwp app?  the playlist design looks like 10 years ago(   
  • Alex
  • Spotify Legend
  • 715 Views
  • 2 replies
  • 0 likes
  • 715 Views
  • 2 replies
  • 0 likes

Superuser Contribution Desktop App Keeps Refreshing Randomly to Main Menu

Operating SystemWindows 7 and XP My Question or IssueWhile using the desktop app player, what ever I am doing, like navigating into my playlists, searching music or whatnot, the app refreshes or reloads into the main menu. Its kind of annoying specia...

  • Visitor
  • Operating System Windows 7 and XP   My Question or Issue While using the desktop app player, what ever I am doing, like navigating into my playlists, searching music or whatnot, the app refr...
  • Alex
  • Spotify Legend
  • 2630 Views
  • 6 replies
  • 1 likes
  • 2630 Views
  • 6 replies
  • 1 likes

[Desktop] Autoplay doesn't work

My autoplay function is activated, however my music keeps ending when the playlist is over. Please help!

  • Visitor
  • My autoplay function is activated, however my music keeps ending when the playlist is over. Please help!
  • 205 Views
  • 0 replies
  • 0 likes
  • Desktop
  • 205 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution [Windows 10] White bar at top when Maximised

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 Home Version 10.0.18363 Build 18363 My Question or IssueI have had this issue for a long time now, and nothing on the older topics seems to have helped me. I have a white bat at the top when my w...

  • Casual Listener
  • Plan Premium Country UK Device PC Operating System Windows 10 Home Version 10.0.18363 Build 18363   My Question or Issue I have had this issue for a long time now, and nothing o...
  • Novy
  • Moderator
  • 1468 Views
  • 6 replies
  • 0 likes
  • 1468 Views
  • 6 replies
  • 0 likes

Solved!! Media Keys Using Youtube and Not Spotify

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueStarting 2 days ago my Spotify hasn't actually been using my pause/play media key, instead it just pauses/plays youtube in chrome. I looked up solutions and nothing so far has...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Starting 2 days ago my Spotify hasn't actually been using my pause/play media key, instea...
  • stevelacerda
  • Casual Listener
  • 27412 Views
  • 17 replies
  • 15 likes
  • 27412 Views
  • 17 replies
  • 15 likes

Superuser Contribution Spotify stays on top, toggling hardware acceleration only works for a while

Hi,I am using Spotify app on a PC running W10 and unfortunately it tends to stay on top whenever I try to switch to another opened application. This issue is apparently quite common as I found a couple of solutions online. The thing is solutions are ...

  • Newbie
  • Hi, I am using Spotify app on a PC running W10 and unfortunately it tends to stay on top whenever I try to switch to another opened application. This issue is apparently quite common as I found a co...
  • Alex
  • Spotify Legend
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Deleted Spotify AppData - liked songs disappeared

PlanPremiumCountryRomaniaDeviceDesktop PCOperating SystemWindows 10My Question or IssueI deleted my Spotify AppData because it was eating a lot of space and I really needed it (around 10+ GB).My liked songs disappeared from the desktop app. I see I s...

  • Casual Listener
  • Plan Premium Country Romania Device Desktop PC Operating System Windows 10 My Question or Issue I deleted my Spotify AppData because it was eating a lot of space and I really needed it (arou...
  • andreinastase
  • Casual Listener
  • 407 Views
  • 2 replies
  • 0 likes
  • 407 Views
  • 2 replies
  • 0 likes

Offline eventhough connected (error:4). Possible fix for VPN users!

So, recently I got my self a VPN so I can enjoy some more privacy and to enjoy some of the media that isn't available in my country. When I boot my PC up, Spotify works fine without the VPN and when I connect to the VPN, Spotify keeps working but as ...

  • Newbie
  • So, recently I got my self a VPN so I can enjoy some more privacy and to enjoy some of the media that isn't available in my country. When I boot my PC up, Spotify works fine without the VPN and when ...
  • 258 Views
  • 0 replies
  • 1 likes
  • 258 Views
  • 0 replies
  • 1 likes

[Web Player] How Can I Disconnect My Mobile App from My Desktop Computer???????

Hi all - I can't find an answer to this anywhere on YouTube, search engines etc... I want to separate my Spotify, unlink my mobile app and desktop version. Whenever my phone is near my computer it's playing what is on my desktop. I don't want to shut...

  • Casual Listener
  • Hi all - I can't find an answer to this anywhere on YouTube, search engines etc... I want to separate my Spotify, unlink my mobile app and desktop version. Whenever my phone is near my computer it's ...
  • 446 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 446 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs pause randomly on windows 10

Hello, I am a premium user using the windows 10 version of spotify. Lately, My music has been pausing randomly during any song, whether I have it downloaded or not. It isn't specific to my window size, fullscreen, or minimized. It happens all the tim...

  • Regular
  • Hello, I am a premium user using the windows 10 version of spotify. Lately, My music has been pausing randomly during any song, whether I have it downloaded or not. It isn't specific to my window siz...
  • Alex
  • Spotify Legend
  • 602 Views
  • 4 replies
  • 1 likes
  • 602 Views
  • 4 replies
  • 1 likes

Superuser Contribution Music stops playing when track automatically changes.

PlanPremiumCountryUSADeviceWindows laptopOperating SystemWindows 10 My Question or IssueWhen I cast from my laptop to the built-in Chromecast on my Vizio tv it works fine until it automatically goes to the next track, then the timer and progress bar ...

  • Newbie
  • Plan Premium Country USA Device Windows laptop Operating System Windows 10   My Question or Issue When I cast from my laptop to the built-in Chromecast on my Vizio tv it works fine unt...
  • Alex
  • Spotify Legend
  • 1107 Views
  • 3 replies
  • 0 likes
  • 1107 Views
  • 3 replies
  • 0 likes

Windows Application Bug

CountryBangladeshDeviceDesktop ComputerOperating SystemWindows 10 My Question or IssueWhat happens in my case is that, after a few minutes of being inactive in the desktop application, the application freezes but after waiting for a while or restarti...

  • Newbie
  • Country Bangladesh Device Desktop Computer Operating System Windows 10   My Question or Issue What happens in my case is that, after a few minutes of being inactive in the desktop applic...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Solved!! new version 1.1.53.608 app desktop spotify

Hello What new features for app desktop spotify for version 1.1.53.608 ?

  • Composer
  • Hello   What new features for app desktop spotify for version 1.1.53.608 ?    
  • Loxer
  • Community Legend
  • 673 Views
  • 1 replies
  • 0 likes
  • Desktop
    Spotify
    updates
  • 673 Views
  • 1 replies
  • 0 likes

Spotify desktop app extremely buggy on launch.

Not the only person to have this issue, my friends who use the Spotify app from the Microsoft Store on PC also have this issue.When you try to launch Spotify it shows you the 3 dots on the upper left corner, and the Minimize, Restore and Close (X) bu...

spotifybug.png unknown (1).png
  • Newbie
  • Not the only person to have this issue, my friends who use the Spotify app from the Microsoft Store on PC also have this issue. When you try to launch Spotify it shows you the 3 dots on the upper le...
  • Loxer
  • Community Legend
  • 1690 Views
  • 2 replies
  • 1 likes
  • 1690 Views
  • 2 replies
  • 1 likes

[Desktop][Playlists] My pc drive is filledI need to get rid of downloaded songs, How can I do this?

My pc drive is filled and I need to get rid of downloaded spotify songs from a playlist. How can I do this? Please help!

  • Casual Listener
  • My pc drive is filled and I need to get rid of downloaded spotify songs from a playlist. How can I do this?  Please help!
  • dinomight
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • Desktop
    Playlists
  • 263 Views
  • 1 replies
  • 0 likes

[Desktop] diffrent ui

I dont get why but my spotify app from windows store looks like im listining to the web player version instead of the app i dont get why it looks diffrent than it used too

  • Visitor
  • I dont get why but my spotify app from windows store looks like im listining to the web player version instead of the app i dont get why it looks diffrent than it used too  
  • dinomight
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 269 Views
  • 1 replies
  • 0 likes

Solved!! localState folder and localCache folder

I'm using heavily spotify, I realized that under: AppData\Local\Packages\SpotifyAB.SpotifyMusicthere are two folders localState and localCache and which sized 4GB and 6.50 GB. I downloaded 700 songs for offline usage and 600 songs from local folders....

  • Casual Listener
  • I'm using heavily spotify, I realized that under: AppData\Local\Packages\SpotifyAB.SpotifyMusic there are two folders  localState and localCache and which sized 4GB and 6.50 GB. I dow...
  • dinomight
  • Spotify Star
  • 1840 Views
  • 1 replies
  • 0 likes
  • 1840 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify universal app is reading all my files

PlanPremiumCountryNODevicePCOperating SystemWindows 10 My Question or IssueNoticed that a process named spotify.exe was scanning all my file including the NTFS Master file table (MFT). Stopped when i uninstalled Spotify app from windows 10. Why are t...

  • Newbie
  • Plan Premium Country NO Device PC Operating System Windows 10   My Question or Issue Noticed that a process named spotify.exe was scanning all my file including the NTFS Master file ta...
  • CarlosE
  • Moderator
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sync-problems with Windows and Android

PlanPremium CountryGermany DeviceDesktop PC, Samsung Galaxy A70 Operating SystemWindows 10, Android 10 My Question or IssueHello,first of all I want to excuse for my bad english ^^Now to my Issue:My problem is, that my Spotify App on my PC doesn't sy...

  • Visitor
  • Plan Premium   Country Germany   Device Desktop PC, Samsung Galaxy A70   Operating System Windows 10, Android 10   My Question or Issue Hello, first of all I want to...
  • Eni
  • Moderator
  • 338 Views
  • 2 replies
  • 0 likes
  • 338 Views
  • 2 replies
  • 0 likes

Superuser Contribution high-pitched sound in the background

hello I have a high-pitched noise that goes into the background on some music someone can help me plz

  • Casual Listener
  • hello I have a high-pitched noise that goes into the background on some music someone can help me plz  
  • Mihail
  • Spotify Legend
  • 582 Views
  • 3 replies
  • 0 likes
  • 582 Views
  • 3 replies
  • 0 likes