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LOONA artwork is too cropped on windows fullscreen

Solved!

LOONA artwork is too cropped on windows fullscreen

Plan

Premium

Device

PC

Operating System

Windows 10

 

My Question or Issue

The current artowk for LOONA is cropped, showing only 10 members, could this be fixed to show all 12 members?  Not a big issue but just a bit rough for the 2 girls (Heejin & Olivia) that have been cropped out.

 

Reply

Accepted Solutions
Marked as solution

Hi there @Figgie99 and @MrFussy1,


Thank you for your replies.

 

We're sorry to see that with this particular cover, the two band members get cropped out due to the rescaling on smaller resolutions, but as the app is functioning as expected and we can't modify any artist uploaded covers ourselves, there's not much we can do here.

 

In order to avoid cutting out the band members at the side on smaller resolution a cover would need to be uploaded that has some extra space on each side, so that when centered and zoomed, the extra space would be what would get cut.

 

This is what we see:

 

 

We hope that this information was helpful.

 

Have a great Friday and a wonderful start of your weekend 🙂


Let us know if we can help you with anything else.

 

Take care!

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

View solution in original post

7 Replies

Hi there @Figgie99,

 

Thank you for reaching out to the Community.

 

Can you provide us a screenshot and the URI of the song/album that you experience this with so that we can have a closer look directly from our end.

 

We'll keep an eye out for your reply.

 

Cheers!

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

Of course, my bad. It does the same crop for all of LOONA's songs that  I can see.

I have attached 2 screenshots.

 

Here's their latest album;

https://open.spotify.com/album/747FhjbZXy5H8frCZ90eDv?si=NWMqGF2-RbGS0VKVJGTeaw&dl_branch=1

 

Thank you!

loona.PNG
hihigh.png

Yes! Please fix this Spotify! It's unfair that Heejin and Olivia are blocked out of the picture. Spotify you cheeky lads and gals I know you'll fix this ❤️

Jeremy you legend please fix this, I know you will do everything in your power to do so 🙂
Marked as solution

Hi there @Figgie99 and @MrFussy1,


Thank you for your replies.

 

We're sorry to see that with this particular cover, the two band members get cropped out due to the rescaling on smaller resolutions, but as the app is functioning as expected and we can't modify any artist uploaded covers ourselves, there's not much we can do here.

 

In order to avoid cutting out the band members at the side on smaller resolution a cover would need to be uploaded that has some extra space on each side, so that when centered and zoomed, the extra space would be what would get cut.

 

This is what we see:

 

 

We hope that this information was helpful.

 

Have a great Friday and a wonderful start of your weekend 🙂


Let us know if we can help you with anything else.

 

Take care!

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

All good, very helpful info, a true legend Jeremy. Have a great weekend ❤️

Hi again @MrFussy1,

 

Thank you for your reply and the kind works 🙂

 

We're happy to see that everything's cleared up.

 

Cheers!

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

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